Hotel - Sofitel Melbourne on Collins
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Sofitel Hotel

Sofitel Melbourne on Collins Hotel

25 Collins Street 
3000  MELBOURNE
AUSTRALIA

5,251 reviews
TripAdvisor Rating Based on 5,251 reviews
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From 270.00 AUD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being (Nearby)
    • Jacuzzi (Paying, Nearby)
    • Solarium (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • MELBOURNE INTERNACIONAL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being (Nearby)
    • Jacuzzi (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis (Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities (Nearby)
    • Athletics stadium (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Football (Paying, Nearby)
    • Jogging track (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite provides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

  • 363 rooms
  • 337 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Cordless telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • WIFI in your room
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 18,371 reviews

Our guest reviews for Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 5,251 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael D. Friends - 17/07/2017
« Stay on weekend of 8-9th July 2017 »

As always an excellent experience and very well treated by staff.

AccorHotels certified review
Brent J. Couples - 17/07/2017
« Food and service excellent »

I booked a short getaway for my wife and I as we arw expecting our first child. On arrival we received a teddy bear as a gift which was fantastic! The views and room were amazing and the bed very comfortable. No.35 for dinner on Friday night was delicious so much so I brought the parents and my brother and his wife along the following saturday. Only disappointing part was being charged $6 for a bottle of water put next to my wife's side of the bed which was not in the list of the mini bar.

AccorHotels certified review
Thuynh Families - 16/07/2017
« Room was below my expectations but the services was good  »

I had a luxury room and I expected more for the price. However I was really impressed with the gym the breakfast concierge and reception.

AccorHotels certified review
Catherine Couples - 16/07/2017
«  Very good service.  »

Good service at car right through to check out. Nothing was too much trouble. Room was good but a little dusty in cups and saucers when I went to use them.

AccorHotels certified review
Patriciafoley Couples - 16/07/2017
« Excellent »

Nothing was to much trouble from service at reception to service at club and dining experience

AccorHotels certified review
Anonymous Business - 16/07/2017
« Not bad! »

Wi fi should be complimentary ! It's the 21st century!

AccorHotels certified review
Alastair H. Families - 16/07/2017
« On line booking was a nightmare, hotel was fine »

Hotel was great. All the family were happy, but the online booking and follow up left a lot to be desired. Firstly children 12 and over have to pay as adults (which is fine) but are not allowed in a room by themselves, unless it is inter-connecting. This is clearly age discrimination. Also it is impossible to tell from the online site which category of rooms are inter-connecting, so you don't know what category to book. Finally nowhere is it made clear that Platinum privileges are only available to the adults in the first room, and not the children on the booking as well. This meant we expected to get access, to the lounge so didn't book breakfast. We have had this at Pullman hotels in the past. All this took three phone calls and a lot of complaining to sort out. Not good enough.

AccorHotels certified review
Frank Couples - 16/07/2017
« Frank Baseggio  »

Everything was fantastic apart from the bed The bed was bad it had two. Deep. Whiles in it. Where you would just sink into. Had the. Worst sleep

AccorHotels certified review
Days Couples - 16/07/2017
« Lovely  »

The restaurant was amazing, highly recommend and the service could not fault. Our room had cracks and the bathroom they both need an update

AccorHotels certified review
Peta Business - 16/07/2017
« Amazing service very comfortable bed and room »

Right from checkin all staff encountered were friendly and efficient.The room was extremely comfortable and Terence looked after us again.Its a shame we were only here for 1 night.

AccorHotels certified review
Brett L. Couples - 16/07/2017
« Luxurious stay »

The feeling of being spoilt

AccorHotels certified review
Liz S. Couples - 16/07/2017
« Magnificent »

Staff were very professional. Room was luxurious and very comfortable

AccorHotels certified review
Anonymous Couples - 16/07/2017
« Great break »

Comfortable and enjoyable.

AccorHotels certified review
Judy Friends - 16/07/2017

We had a wonderful stay. The room was alway clean. The friendly staff were efficient, helpful in all areas. Restaurant was great. A perfect place to stay. Thank you

AccorHotels certified review
William S. C. Couples - 16/07/2017
« Great night in Melb CBD »

The entire 24 hours was fantastic

AccorHotels certified review
Cheryl H. Friends - 16/07/2017
« Lovely »

We Had a lovely stay - Great room perfect view

AccorHotels certified review
Denny C. Solo - 16/07/2017
« Hotel with remarkable services »

Overall it is a good stay. It will be the best if the room can be renovated as current room condition a bit old.

AccorHotels certified review
Livi A. Couples - 16/07/2017
« Olivia Archer »

Excellent staff. Well appointed room. Comfortable bed and quiet room. Cafe35 served a great dinner and breakfast overlooking stunning views of Melbourne.

AccorHotels certified review
Anonymous Couples - 16/07/2017
« RELAXING IN GREAT SURROUNDINGS »

Our experience was always great and the staff were extremely customer focused.

AccorHotels certified review
Judith C. Business - 15/07/2017
« pleasant as alaways! »

NB: I am still awaiting my invoice to be emailed! I checked out at 13:00, 13th July 2017 - not like you! I also would like to comment on Room 4601 - this is showing some real signs of wear and tear, due for refurbishment???? to maintain your high standards.

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