Hotel - ibis Styles Port Hedland
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Port Hedland Hotel

3.0/5 207 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 174.00 AUD Non member rate
From 174.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 11h00

Services and practical information

Paying
  • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 12:00-14:00/18:00-21:00 Mon-Sat
    • Opening hours : Week-end 12:00-14:00/18:00-20:30 Sun

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Tastefully appointed and contemporary in design, guest rooms at ibis Styles Port Hedland provide a peaceful retreat that is functional yet comfortable. Perfectly suited for both business and leisure travellers, guest rooms at this modern Port Hedland hotel offer accommodation options for up to two or three guests. Each guest room features a range of convenient amenities, including the new ibis SweetBed, an ensuite, air-conditioning, WIFI access, and a TV with Foxtel and two free in-room movie channels.

  • 65 rooms
  • 55 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Air conditioning
    • Radio in room
    • Direct dial telephone
    • Work desk in all rooms
    • Remote control TV
    • Baby bed
    • Free access with phone card
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

d
3.7/5 AccorHotels Rating 719 reviews

Our guest reviews for ibis Styles Port Hedland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 207 reviews
Anonymous Business - 10/07/2018 AccorHotels certified review
« Outdated accommodation »

Staff were wonderful and friendly! The accommodation was average, no phone and my bedroom door would latch properly unless slammed quite hard after finding out my room was unlocked all day from 7:30am-6pm

Mick Couples - 09/07/2018 AccorHotels certified review
« For the price poor service, dirty room and average food »

After waiting in reception for over 10 minutes and still not being served I looked for any sign of life in the restaurant. The bartender informed me that somebody would be with me shortly. I headed back to reception and waited for another 10 minutes before being served. The Receptionist was extremely sorry for taking so long but was clearly overworked under resourced. We entered our room only to be disappointed for a second time with the grotty state of the bathroom. Being on the road all day we headed to the Restaurant for dinner. We were promptly seated but given no direction as to what service was given or lack there of. After 15 minutes I ventured to the bar to get our own drinks. Mains arrived along with dirty cutlery. This was the last straw. We are not Fi-Fo workers wearing Hi-Vi going out to the mines the next shift but a married couple on holidays so having grease on the chairs that your sitting on is not acceptable. Not a good look for your hotel.

Tania T. Business - 09/07/2018 AccorHotels certified review
« Okay »

What staff service we had was good. Badly understaffed. Breakfast buffet was cold. The restaurant was too cold to sit inside in the evening. The view however was amazing! More staff need to be provided. We saw no staff at breakfast at all. We could have had breakfast and left and nobody would have been any the wiser. Given that it is winter, it was warmer sitting outside than in the restaurant. Evening meal however was lovely.

Business - 09/07/2018 TripAdvisor review
« Back in Port Hedland »

A nice welcome, short and sweet. different room this time, it was compact, clean and everything worked. The bar was shut, so drinks were in the restaurant this time. A slow service that night, and often frustrating, but we got there in the end. Breakfast was okay, but the coffee was very ordinary, even cold, and the choices for a hot breakfast was disappointing.

John Couples - 05/07/2018 AccorHotels certified review
« Dirty , dilapidated and overpriced. »

dirty room, leaking taps, dirty blankets , terrible motel.

Steve L. Solo - 05/07/2018 AccorHotels certified review
« Clean comfortable accommodation »

As expected

Anonymous Couples - 01/07/2018 AccorHotels certified review
« Good basic hospitality »

Not enough choice of wine- no merlot

Eileen Business - 27/06/2018 AccorHotels certified review
« Very unwelcoming greeting at reception, 40 minute wait for our drinks and hour and 10 wait for food. »

After a long drive, I was shocked at the welcome we received. No smile, no 'good evening', the lady just looked up briefly and said 'names pleases'. Then in the restaurant we waited 40 minutes for 4 glasses of wine, it wasn't even that busy, and there was a mess up with our order so our food was another long wait after that. Menu and food was fantastic but the service was very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eileen & Nic Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland and whilst it is pleasing to hear you enjoyed our food, I am very sorry to hear our service was below our usual standards; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My apologies again and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Brian M. Couples - 26/06/2018 AccorHotels certified review
« On the whole pretty good thanks to a couple of staff members »

overall pretty good, when we arrived the first time, stayed one night on two separate weeks, we were helped at reception by Jade who looked after us very well giving us connected rooms. we were met there by Tash, who opened the rooms for us and when we returned for one night on the second week she was superb, looked after us very well, she even worked at night in the dining room and was great. I cant praise these two people enough especially Tash. 10 out of 10.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Brian, We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland. It is always a pleasure to receive positive feedback. I will be delighted to share your comments with our team especially Jade and Tash, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will see you again in Port Hedland in the future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Glen Solo - 24/06/2018 AccorHotels certified review
« A nice stay with a friendly bar attached »

Nice stay but found the bathrooms a bit old otherwise quite nice all round.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Glen Thank you for taking the time to review our Hotel after your recent visit; it was very pleasing to read that you enjoyed our Heddy Bar. I will be delighted to share your feedback with my colleagues and we do hope you will visit us again soon in Port Hedland. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Anonymous Friends - 24/06/2018 AccorHotels certified review
« Underwhelming »

Check in was slow, issues with customers and entering their rooms. The rooms are very basic and definitely not worth the money you pay to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikki Thank you for taking the time to tell us about your recent experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations and that we fell short of our usual high service standards on this occasion, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Anonymous Couples - 22/06/2018 AccorHotels certified review
« Nothing to complain about. »

Great location overlooking the sea. Very friendly staff. Lovely breakfast. Good dinner. Room lovely.

Geoff O. Business - 22/06/2018 AccorHotels certified review
« Yeh pretty good »

Good dinner Confusing with the room and bookings, not told of breakfast/lunch in my package until last my night. paid for lunch and breakfast every day.

Anonymous Business - 21/06/2018 AccorHotels certified review
« Unpleasent »

~Staff could have been more friendly and helpful. ~The room didn't look like it was cleaned with hair on the bathroom floor and toilet bowl had skid marks. ~Kettle was dirty with thick and flaky calcium slime in it. Looked like this was in every room. ~There was a dirty cup, not washed with fresh coffee stains inside. ~We were told that we had complimentary water in our rooms and found nothing. We informed reception that day still found nothing in the fridge the second day. We were told that they ran out of water and wont be getting a delivery in for a while. We were given sparkling water instead on the second day. ~Shower curtains were disgraceful, dirty and in need of replacing. ~Another colleague of mine had a mouse in their room. ~We waited 1 and 1/2hours for our meals to arrive at the restaurant, people who came after us were served before us. ~Definitely not worth the money we paid. ~The food was good at the restaurant and the beds were comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dearest Carol Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns and we will address them to ensure we take appropriate measures to resolve the issues as soon as possible. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager Cnr Lukis St. & McGregor St. – Port Hedland WA 6721 – Australia T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Anonymous Business - 20/06/2018 AccorHotels certified review

We were facilitating workshops for 25 people. The conference room was unclean, the food very average and the manager on the day was very unfriendly and very rude. My hotel room was not clean and I woke in the night to find anest of cockroaches on the floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Gibson Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Sharyn Business - 20/06/2018 AccorHotels certified review
« Polite staff, good location but disappointing venue »

Accommodation is tired and is in desperate need of refurbishment. Was really disappoint with the lack of guest amenities. No spare toilet paper, empty tissues and reception staff were busy working in other roles leaving reception unattended on both arrival and departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharyn Thank you for being a loyal member of AccorHotels; whilst it was pleasing to read you enjoyed our location and staff I apologise we fell short of the mark in other areas. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Justin Business - 19/06/2018 AccorHotels certified review
« Very good »

Hotel was great. Best customer service at reception when we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Hi Justin We very much appreciate your comments regarding your recent stay at the ibis Styles Port Hedland; it is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Anonymous Business - 09/06/2018 AccorHotels certified review
« Run down, broken, terrible »

I have stayed previously at the Ibis in Port Hedland and its been fine. I was shocked to see how run down its become. The room was badly maintained, bathroom dirty, towels like cardboard and the airconditioner remote wouldnt work. My friend's room was even worse, they had a plastic bag in the bathroom where a window should be. The reception hall way was flooded, towels and buckets everywhere, windows in the dinning room were dirty. Just looks like no-one really cares about the place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence especially with staff resourcing. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Paul C. Business - 06/06/2018 AccorHotels certified review

Relaxed and efficient.

Anonymous Business - 05/06/2018 AccorHotels certified review
« Overall was an pleasant and accomodating stay thanks to the staff. »

Bed and pillows were excellent. Food was good but wasn't always cooked the best, undercooked slightly sometimes. The staff were friendly, especially Marline (?) she was very helpful. Room was cleaned well and was happy with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Thomas We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland especially concerning Marilyn and our other team members. It is always a pleasure to receive positive feedback. I will share your comments with Marilyn and the team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 174.00 AUD Non member rate
From 174.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates