Hotel - ibis Styles Port Hedland
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Port Hedland Hotel

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3.0/5 200 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 11h00
Paying

Services and practical information

  • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • EARLY CHECK IN FROM 9AM
  • Laundromat

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 12:00-14:00/18:00-21:00 Mon-Sat
    • Opening hours : Week-end 12:00-14:00/18:00-20:30 Sun

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Tastefully appointed and contemporary in design, guest rooms at ibis Styles Port Hedland provide a peaceful retreat that is functional yet comfortable. Perfectly suited for both business and leisure travellers, guest rooms at this modern Port Hedland hotel offer accommodation options for up to two or three guests. Each guest room features a range of convenient amenities, including the new ibis SweetBed, an ensuite, air-conditioning, WIFI access, and a TV with Foxtel and two free in-room movie channels.

  • 65 rooms
  • 55 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Bathroom doors 32 inches wide
    • Air conditioning
    • Radio in room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Remote control TV
    • Free access with phone card
    • WiFi in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 666 reviews

Our guest reviews for ibis Styles Port Hedland

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 200 reviews
AccorHotels certified review
Brad Business - 19/04/2018
« Average »

Poor food and no reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager Cnr Lukis St. & McGregor St. – Port Hedland WA 6721 – Australia T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Anonymous Business - 11/04/2018
« The bed was comfy and the room provided all of the things that I needed when staying away. »

The staff were very helpful each time I called. I had to enquire a few times about receiving the booking reference but found out later that my email address had been recorded incorrectly and therefore I did not receive it. The towels and bedding were clean. I had dinner at the restaurant and enjoyed the large serving sizes. It was nice to have a view of the ocean and I would likely book this hotel again if I came back to Port Hedland.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Kara We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland and we are very glad to hear you enjoyed our ocean views. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will have the opportunity to welcome you back to our Hotel in the future. Best wishes Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Mark D. L. Business - 07/04/2018
« The hotel was dirty and disgusting and restaurant was overpriced »

The cleaner did not clean the room and was infested with all sorts of bugs. Large spider, cob webs above the bed, crickets behind the bed and behind the bar fridge. Door frames were not cleaned for many days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager Cnr Lukis St. & McGregor St. – Port Hedland WA 6721 – Australia T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Donna C. Friends - 07/04/2018
« Comfortable and enjoyable »

Excellent view and outlook- salt pool clean and perfect- staff service friendly and food/ drink great.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Donna We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland and we are very glad that you enjoyed our pool and facilities. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Kesh S. Couples - 02/04/2018
« Bonnie and the team were brilliant, fantastic customer service »

Could not fault it, I have stayed at IBIS properties before and this was very relaxed, easy, great customer service, informative, great food in the bar and restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kesh It is always a pleasure to receive positive feedback. I will be delighted to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Carmen Business - 30/03/2018
« Badly, unkept, Shower leaking constantly (last day fixed, next morning no water!) , broken phone (advised reception no offer to fix it!), unable to enter room »

Unfortunately, this hotel does not inspire cleanliness. Fixtures are old, Shower leaked excessively! everything wet all the time, Shower curtain had mould on the edges!

AccorHotels certified review
Anonymous Business - 30/03/2018
« Improving »

A change in staff is showing positive improvement. Quality off food has improved (overdue) now time to upgrade menu.

AccorHotels certified review
Wayne V. Business - 29/03/2018
« very short but enjoyable stay »

my stay was very enjoyable, the meals in the restaurant very good and service was done with a smile whilst our check in was a good experience

AccorHotels certified review
Lindy Business - 23/03/2018
« It was great. »

I liked it. The room was clean, the staff were nice and breakfast was pleasant. Happy to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindy, I am so delighted you enjoyed your stay at the ibis Styles Port Hedland; it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
L Solo - 22/03/2018
« Nice room »

Nice room clean and comfortable bed. The remote for the air-con didn't work but apart from this all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L. Thank you for taking the time to review our Hotel are your recent stay with us; it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Anonymous Business - 21/03/2018
« Improvements required »

I have stayed at the hotel previously but was really disappointed about how much the hotel had gone down hill. The location is the best in Port Hedland, however, the room was in need of significant work (even had two smashed lampshades that needed fixing!). The food was very average and the overall grounds needed more maintenance. The lower the standards, the less likely people are going to be to stay there. There needs some money to be spent on this hotel. Oh, and they checked me into a room that someone was already staying in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evette Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Gary P. Business - 20/03/2018
« what i expected »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry, We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Brett K. Business - 19/03/2018
« Very good, clean and tidy with an excellent meal in the Resturant »

Experience was good. Staff were friendly as well. Room clean and tide and bed was very comfortable. I have no complaints

AccorHotels certified review
Anthony Business - 13/03/2018
« Good location, but room felt unclean and bothroom was dirty (calcium staining, green tree frog!!) »

Was expecting more from the hotel... disappointed with the cleanliness of the room. I understand that there are issues with humid tropical climates and what it can do to a room... but it felt like the floor was dirty and the bathroom was considerably dirty with calcium build up in the shower... staining on the floor and an old shower curtain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience was not exceptional and I appreciate your understanding of the challenging environment; please be rest assured we are addressing the areas of concern you raised. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Luke Friends - 11/03/2018
« Very bad room »

Welcome was good. Room bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience was not exceptional, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Garrie C. Business - 08/03/2018
« Pretty ordinary »

The rooms are outdated even for Port Hedland, the rear of my front door had persiehd and was falling off, light fittings falling from roof, towel rack in bathroom fell off the wall when towel was attempted to be hung also light fittings not having any covers over, floor dirty, dead frog in bathroom, shower not clean, dining was VERY ordinary and the lady's at reception, hotel waitstaff and every thing else where rushed off their feet because of their workload, the only good thing I could say was that the beer was cold in the front bar and restaurant. I have stayed at this hotel many times in the past and the standard has fallen dramatically, I would not recommend to stay here to anybody

AccorHotels certified review
Anonymous Business - 05/03/2018
« Quiet and Convenient Location »

Room was presented neat and tidy, and comfortable bed. check-in was efficient with a friendly staff member.

AccorHotels certified review
Paul Business - 01/03/2018
« Third world »

The rooms are filthy with minimal maintenance. The bathroom tiles have paint peeling off them in the shower and they have not been cleaned for an excessive period due to the layering if different dirt. House keeping in day two only made the bed from what could be seen. The toilet was not cleaned. The floor mat/towel had been out back on the towel rail with clean towels Restaurant food is of very average quality. The breakfast in day 2 was minimal cream boxes, coffee machine was not working. No staff present, I went to reception and asked about breakfast to which the young lady came through pointed to the cereal and just said no hot food today and left. Both myself and 2 other guests were quite taken back by the lack in interest, so we all decided to leave and find a cage in town. Terrible room hygiene, dirty, lack of maintenance. I have read numerous responses by the site GM in line and judging by the past reviews all this falls on deaf ears.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Thank you for taking the time to tell us about your experience at the ibis Styles Port Hedland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

AccorHotels certified review
Anonymous Business - 28/02/2018

Friendly staff, the (woman) manager was particularly efficient and competent. Give her a pay rise. The continental breakfast was unimaginative and very restricted. But that is normal in the outback, it was nice to get some real coffee though, but this should be part of the package - not an additional item. The hotel was clean and tidy, everything worked in my room. Bed was comfortable and I had a good sleep. The rooms and decor generally were a bit dated and could manage an upgrade.

AccorHotels certified review
Anonymous Business - 26/02/2018
« Very good »

Pleasant - no problems at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the ibis Styles Port Hedland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Etheridge ibis Styles Port Hedland General Manager T +61 (0)8 91 73 15 11 – M +61 (0)4 77 31 04 19

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