Mercure Hotel Berlin Tempelhof 4 stars

TripAdvisor rating 4.0/5 804 reviews
Mercure Hotel Berlin Tempelhof
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Hotel extras

  • 216 bright and spacious rooms with desk and WIFI

  • 11,841 sq. ft. (1100 m²) event space with 9 meeting rooms from 215-3445 sq. ft. (20-320 m²)

  • Berlin's largest park, leisure and event location, Tempelhofer Feld, within walking distance

  • Excellent public transport links to the city center - Alexanderplatz just 10 min away by metro

  • Trendy district of Neukölln in the south of Berlin

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 12.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216
Eingang Rollbergstrasse
12049
berlin
germany

Tel: +4930627800

Fax: (+49)30/62780111

Contact email

Check-in from 15h00

Check out up to 12h00

  • 104 :   104 BODDINSTRASSE

  • U8 :   U8 BODDINSTRASSE

  • By plane

    BERLIN-SCHÖNEFELD At 21.1km / 13.11 miles

  • By plane

    SCHOENEFELD SXF At 12km / 7 miles

  • By plane

    TEGEL At 20km / 12.43 miles

  • By car

    BRITZER DAMM At 2.6km / 1.62 miles

  • By train

    BHF. ZOOL. GARTEN At 8.2km / 5.1 miles

  • By train

    LEHRTER HAUPTBHF. At 9.1km / 5.65 miles

  • By train

    OSTBAHNHOF At 4.7km / 2.92 miles

GPS :52.478378, 13.426339

Currently, close to our hotel

Kindl Centre for Contemporary Art, Berlin

From 14/09/2019 to 31/12/2019

At 286 m

Tour of the East Side Gallery, Berlin

From 01/01/2019 to 31/12/2019

At 3.1 km

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 3.4 km

Tour of the Television Tower, Berlin

From 01/01/2019 to 31/12/2019

At 4.9 km

Altes Museum in Berlin, UNESCO heritage, visit

From 01/01/2010 to 31/12/2019

At 4.9 km

Berlin Cathedral, visit

From 01/01/2019 to 31/12/2019

At 4.9 km

The Bode Museum, Berlin, visit

From 01/01/2010 to 31/12/2019

At 4.9 km

Picnic in the Volkspark Friedrichshain

From 01/01/2019 to 31/12/2019

At 5.7 km

The Zeiss Planetarium, Berlin, visit

From 01/01/2010 to 31/12/2019

At 7.2 km

Schönhausen Palace, Berlin, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 11 km

Our accommodations

At our 4-star Mercure Hotel Berlin Tempelhof hotel, you can choose between Standard and Privilege Rooms. All 216 rooms are air-conditioned and have free WIFI. For family breaks we recommend our Family Rooms with plenty of space for up to 5 people. 1 child aged up to 12 may stay in your room free of charge. Your pets are also welcome at the Mercure Berlin Tempelhof hotel for a surcharge of EUR 11 per night.

Standard Room with double bed

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: x2
  • Area: From 32
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with a double bed.

  • Max. number of persons: x2
  • Area: From 32
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

RIX

Type of cuisine: Regional

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day's work or sightseeing.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIX

Photo non contractuelle / Strictly non binding

Come to our Rix bar and enjoy regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day's work or sightseeing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 370 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more
Mercure Hotel Berlin Tempelhof Meeting Room

Our guest reviews for
Mercure Hotel Berlin Tempelhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

644 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

804 reviews

Home away from home.....!

Customer review rating 4.6/5

Karl D. Families - 26/12/2018 AccorHotels certified review

As usual, all staff very efficient and friendly. The standards and services high, value for money.

Great

Customer review rating 4.6/5

Daniel K. Families - 03/12/2018 AccorHotels certified review

Very nice. Clean rooms. Excellent breakfast!

Always a pleasure to stay in this hotel

Customer review rating 4.6/5

Michael H. Friends - 04/11/2018 AccorHotels certified review

Clean, comfortable, great service and good atmosphere.

Dear Mr. H., Thank you very much for your lovely compliments and feedback. The teams will be over the moon receiving your praise, it is a great motivation! We couldn't have asked for a better recommendation and hope to welcome you back again soon. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Excellent service people

Customer review rating 4.6/5

It W. B. N. T. M. S. B. R. I. M. A. A. F. G. Business - 01/11/2018 AccorHotels certified review

Good room. Excellente service. Average food.

Dear Mr G., Thank you so much for taking your time to provide us with the feedback we urgently need to see where things to well and our guests enjoy their stay and to also see where we can work towards improving ourselves. We are very happy to read that you enjoyed your stay in general. We hope you will visit us again soon. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

A Wonderful Experience

Customer review rating 4.6/5

David A. Solo - 19/09/2018 AccorHotels certified review

As always, the Mercure Hotel Berlin Tempelhof has provided me with a wonderful experience in Berlin. Every member of the staff is helpful and courteous, and strives to make my stay a lovely experience. I love staying at this hotel, and look forward to my next visit in April.

Dear David, Thank you so much for your review and kind remarks about your recent stay! Great you gave us the "full points" and we shared your feedback with the whole crew with pleasure. I guess this will a good motivation to keep on giving a hundred percent for our guests every day! We are all looking forward to seeing you again - in April at the latest. Take care and best regards from the entire team. Sincerely yours, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Great neighbourhood

TripAdvisor rating 4.0/5

Suzanna99 Friends getaway - 16/08/2018 TripAdvisor review

We were made to feel very special and had a nice couple of days. The rooms were clean, comfortable and quite spacious.We had new mattresses, but they were very firm. The hotel has a distinct 80s feeling. The a/c system I doubt has been updated since then and is noisy and struggles on hot days. Trendy area around Rathaus Neukolln U Bahn.

Well-appointed hotel in teh

TripAdvisor rating 4.0/5

Destination579295 Couples - 26/07/2018 TripAdvisor review

Friendly, helpful staff.Good sized rooms with all you'd expect. Clean and like the idea of skipping a clean and donating to a good cause. Limited menu, but there is so much around it probably does not pay them to have anything more

Quiet and pleasant

Customer review rating 4.6/5

Fs Business - 12/07/2018 AccorHotels certified review

I very much appreciated the kindness of the staff. Also, it was very useful for me to have peace and quiet in my room, as I used the space for work on the weekend.

Dear Florent S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback and this has been shared to the entire team with pleasure, especially as you have stayed with us that long. Already today we are looking forward to welcoming you again and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Excellent Hotel- Very Welcoming

Customer review rating 4.6/5

Alan H. Families - 14/06/2018 AccorHotels certified review

Used this hotel on previous visits to Berlin. Hotel staff always courteous and efficient welcoming back a previous visitor.

Dear Alan H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. Especially your kind remarks about our employees we forwarded to the entire team with pleasure! Thank you so much! Already today we are looking forward to welcoming you with us once again and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Very helpful staff

Customer review rating 4.6/5

Mrs G. D. Friends - 04/06/2018 AccorHotels certified review

My Goddaughter was getting married and everyone in the hotel helped to make it a special day. My only criticism was that I was not able to adjust the airconditioning low enough. 19.5 degrees too hot! It was 31 degrees on my last day!!

Dear Gillian D., Thank you so much for your kind rating and the feedback regarding your stay with us. We appreciate that you enjoyed the time with uns and forwarded your compliments about our staff to the whole team with pleasure! Nonetheless we would like to apologize for the inconvenience caused from the temperature in your room. Actually we had an issue which air condition at the end of your stay which fortunately could be fixed at the end. We would be pleased to welcome you again at our hotel during your next trip to Berlin and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Excellent

Customer review rating 4.6/5

Gladson V. M. Families - 31/05/2018 AccorHotels certified review

From Check in until check out I liked the professionalism of your staff. Receptionist are excellent, they explain each and everything perfectly. We had a lunch in restaurant & your F&B staffs are really good and service oriented. My overall experience is fantastic. Hence I booked the hotel again on June 2nd.

Dear Mr. Gladson Vinaya K., Thank you so much for your lovely review and detailed comments! The teams will be over the moon receiving your praise, it is a great motivation! We couldn't have asked for a better recommendation. We are always happy to see you again and wish you a nice stay! Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Nothing is too much trouble

Customer review rating 4.6/5

Michael H. Friends - 31/05/2018 AccorHotels certified review

This hotel is convenient to the airport with easy access to the public transport system. It is clean, comfortable and quiet. The staff are all polite and helpful and it is always a pleasure to stay here.

Dear Michael H., Thank you once again for your kind feedback and "full point rating" after your recent stay! I really appreciate your comments and the time you have taken both to write us an email and completing the survey! Please sent our warmest regards to your wife and the rest of the party, too! We are all looking forward to welcoming you again with us - in October at the latest! Best regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Great location but losing its appeal

TripAdvisor rating 4.0/5

rwarrington Family - 31/05/2018 TripAdvisor review

The Mercure Templehof was a surprise in some ways. it was the staff that ensured the good visit we had to Berlin, the front desk staff couldn’t do enough for your visit and helped in many ways such as restaurant suggestions, extra help with translation and ways of helping with a handicapped father in tow. Thank you to all. The location is great so close to the Ubahn, but the appeal to the hotel is losing ground to the neighbourhood growth, as vendors, and new ethnic cultures to the city, it overwhelms the conveinent location and the hotel front to the point that, the hotel gets lost in it. Embrace the cultural change to the neighbourhood or try to separate it more onto itself on the side street, with easier pick up and drop off access to the front doors.

Dear rwarrington, Thank you very much for your rating and remarks about your stay. Especially your comments about our staff we forwarded to all the colleagues with pleasure! This feedback is a great motivation for everybody to go ahead with a proper service. It would be a pleasure to welcoming you back again once despite the local conditions which cannot be changed. Take care and have a pleasant weekend. Kind regards form the Mercure team

Excellent

TripAdvisor rating 4.0/5

M0rwenna Friends getaway - 31/05/2018 TripAdvisor review

Very good service from all the staff. Immaculately clean. Well situated for Uban stations. The staff could not have been more helpful. I highly recommend this hotel for its service and friendly staff.

Dear M0rwenna, Thank you so much for your lovely review and detailed comments! The teams will be over the moon receiving your praise, it is a great motivation! Your review will help future guests big time when wanting to travel to Berlin, no matter if leisure or business. We couldn't have asked for a better recommendation and hope to welcome you back again soon and we wish you a nice weekend! Kind regards from the Mercure team

Loud wedding - staying in a suite has it's downsides here

Customer review rating 4.6/5

Daniel Couples - 14/05/2018 AccorHotels certified review

We have been upgraded to the suite (which is nice, but also nothing outstanding). We only stayed one night and unfortunately the same night a wedding took place. We tried our best but it was impossible to sleep with the loud music. We called the reception later in the night and they reduced the noise.

Dear Daniel , First of all we would like to thank you for your rating and remarks about your stay with us. We regret that we did not succeed in making your stay a pleasant experience and would like to apologize, especially for the noise disturbance! Unfortunately we could not arrange for a room move as the hotel has been fully booked that night. At least our colleague at the reception could manage the music to be turned down leastways. Nonetheless we appreciate to get a second chance and welcome you again with us. In this case we would be pleased to invite for breakfast for two persons as a compensation for the mentioned issue. We are looking forward to seeing you again and wish you, so far, a good time. Sincerely, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Very comfortable stay.

TripAdvisor rating 4.0/5

1Love777 Couples - 05/05/2018 TripAdvisor review

Great hotel in a great area of Berlin, Neukolln. We enjoyed our stay and would book again. Very quiet room with a king size bed. Great shower. Perfect stay for 2 nights. Great location. Perfect. Helpful staff.

Hello 1Love777, Thank you so much for taking your time to provide us with the feedback we urgently need to see where things to well and our guests enjoy their stay and to also see where we can work towards improving ourselves. We are very happy to read that you found our location the perfect starting point for your Berlin adventure. We hope you will visit us again soon. Kind regards from the Mercure team

Hotel and food is good

Customer review rating 4.6/5

Rehman A. Friends - 26/04/2018 AccorHotels certified review

The overall stay is excellent, and breakfast is good. But we note that our room had very dim/insufficient lighting (room 355). The room did not have a coffee/tea counter (but had a fridge), and didn't have an ironing station (which was located in another part of the building).

Dear Abdul Rehman A., First of all we would like to thank you for your rating. We appreciate that you had a pleasant time with us and enjoyed the breakfast buffet, too. Nonetheless we did not succeed in making your stay a 100% satisfactory. The more we are glad to let you know, that we are currently equipping a big number of rooms with kettles to provide the option of making tea or coffee. We already noted to provide such a room for you for the next time. We will also take care to offer a room with proper lighting. Just the ironing station cannot be provided in the room, that's why we offer the station 24/7 on the 6th floor to all our guests. Already today we are looking forward to your next visit, the latest when the Wikimedia conference is taking place at our hotel again. Take care and have a pleasant weekend. Kind regards Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Guest data compromised and room not made ready

Customer review rating 4.6/5

Anonymous Business - 20/04/2018 AccorHotels certified review

The hotel made a very good impression, service was excellent. A keycard with the sleeve with the name of previous room occupants, used soap, paper in the bathroom bin and laundered shirts in the wardrobe clearly indicate that there was an issue with housekeeping in this instance.

Dear Stephan O., Thank you very much for your rating. We appreciate that you had a good time at our hotel and forwarded your compliment about the service to the entire team with pleasure. Nonetheless we also would like to apologize for the issue about the room condition. This has been addressed to the housekeeping team to prevent future occurrence. We would be pleased to welcome you again at our hotel in order to arrange for a full satisfactory stay. Kind regards Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Mrs M F.

Customer review rating 4.6/5

M F. Families - 18/04/2018 AccorHotels certified review

Very comfortable and a lovely breakfast.

Dear Maureen F., Thank you so much for your rating and kind remarks regarding your stay with us. It is always a pleasure to receive such positive feedback. We appreciate that you had a good time whilst staying at our hotel and could enjoy the time and the breakfast in particular. Already today we are looking forward to your next visit an wish you, so far, a good time. Kind regards Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Functional for my visit, good location.

Customer review rating 4.6/5

Michael B. Friends - 28/03/2018 AccorHotels certified review

Functional, clean and good breakfast, for my visit excellent location. As I am English, it would be helpful to have more English TV stations. Cleaners, need to wait to hear if the guest is in the room before entering. Overall pleased with my service and Hotel.

Dear Michael B., Thank you so much for your feedback and for taking your time to write a review about your recent visit to Berlin and your stay with us. Your detailed review really helps us in analysing where things are going good and where they could go a slight bit better. We will follow up on all critical points, thank you for sharing them with us! We are very happy to read that you enjoyed our breakfast buffet as well as location and hope to welcome you back again soon. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com
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