Hotel - ibis London Gatwick Airport
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Ibis Hotel Hotel

ibis London Gatwick Airport Hotel

London Road  County Oak 
RH10 9GY  GATWICK
UNITED KINGDOM

2,130 reviews
TripAdvisor Rating Based on 2,130 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • GATWICK AIRPORT
  • Languages spoken at the hotel
    • Spanish
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 141 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,191 reviews

Our guest reviews for ibis London Gatwick Airport

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,130 reviews
AccorHotels certified review
Jenni Couples - 16/07/2017

We stayed for just one night on a layover from Spain. The room was small, but comfortable and well equipped. The bed was soft and comfortable. The only thing that needed improvement was the shower. When one person took a shower, the entire bathroom was flooded so the other person couldn't be in the bathroom. Overall, nice stay!

AccorHotels certified review
Maggie B. Solo - 16/07/2017
« MRS »

I had a brief but pleasant stay. The room was clean and comfortable, the staff friendly and helpful and the shuttle bus service good.

AccorHotels certified review
Bernard A. Couples - 16/07/2017
« Good location , helpful staff »

Comfortable room , helpful staff, good location , good breakfast.

AccorHotels certified review
P. R. Couples - 16/07/2017
« Slight problems with check-in »

I did on-line check-in before we left for the hotel. I received a message on my mobile to say swift check-in report to Le Club desk and that parking was via London Road. Parked car in car park and went to find Le Club desk. There is no Le Club desk at Ibis Gatwick. We were not expected, and it was just like a normal check in with all the usual questions about payment (I paid in advance on-line) and it wasn't until the next day that I was even asked about my car and our little dog who came with us. But apart from that little hiccup it was a good stay. I think head office should be aware that not all Ibis hotels have a Le Club desk.

AccorHotels certified review
Anonymous Solo - 16/07/2017
« Good clean room »

The only problem was a long wait at bus stop 9 for your airport shuttle bus.

AccorHotels certified review
James D. Couples - 15/07/2017
« Great stay  »

Perfect

AccorHotels certified review
Anonymous Solo - 15/07/2017
« Great staff and comfortable room »

The staff are lovely; very helpful, friendly and professional. The room is fine; slept well. However, why not do something about the restaurant and bar. A few pictures on the wall might make it seem a little more comfortable.

AccorHotels certified review
Nicola Business - 13/07/2017
« Mrs Nicola Deether »

I always stay with you and have never encountered a problem, however at 1am a man kept trying to get into my room, I kept asking him to go away but he wouldn't, I was in room 215 next to the service entrance, as non of the rooms have phones in I had to google your telephone number and ring front desk, I am a single lady and was on my own so was quite nervous when he wouldn't leave, front desk did say they would send someone up to investigate and the man did disappear. I then couldn't get back to sleep through worry. Upon departure the lady on front desk asked how was my stay, I explained and she seemed genuinely disinterested, she was obviously just asking a rhetorical question and did not expect my response.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Mr Clive downs  »

Rooms were clean staff were on the ball only thing is the rooms are far to warm even with the air con on

AccorHotels certified review
Tanya Friends - 13/07/2017
« Clean, modern hotel, reasonably priced with friendly staff »

Great price for accommodation and parking. Clean, modern rooms and friendly staff!

AccorHotels certified review
Nick R. Couples - 12/07/2017
« Nice hotel,shame about the beds »

I have stayed at this hotel several times in the past and found it to be excellent the staff as always are great,most helpful and friendly. On this occasion I found the beds in my room (125) most uncomfortable,also I felt that the evening menu was a bit lacking although the food was fine,the breakfast was superb. Overall I felt that standards had slipped a little

AccorHotels certified review
Anonymous Friends - 11/07/2017
« ok »

normal

AccorHotels certified review
Marilyn Solo - 11/07/2017
« Staff were very helpful.felt very comfortable  »

Felt very comfortable but very warm.

AccorHotels certified review
Anonymous Business - 11/07/2017
« Loved the fast check-in »

Great — love how you've sorted the problem of a painful check-in experience using technology

AccorHotels certified review
Holidatmaker Couples - 11/07/2017
« Friendly and helpful staff but public area disappointing  »

Staff very helpful and efficient. Room ok - clean and quiet and v comfortable bed but door to pod bathroom would not close easily so had to bang shut. Bar and breakfast area rather bleak and dismal - went elsewhere for the evening. Breakfast met basic requirement but again dismal setting made it a joyless experience. Despite good summer offer price would not return. We like sunnier experiences!

AccorHotels certified review
Shane Business - 11/07/2017
« Good »

Friendly staff.nice room.handy device very useful

AccorHotels certified review
Margaret Solo - 10/07/2017
« Met my needs »

The room was comfortable, the evening meal was good, and the airport transfer bus was very helpful. I was also relieved to be able to spend a second night after my flight had been delayed. Breakfast was a little disappointing - the coffee was nowhere near as good as that in the machine at Ibis Budget Bradford! And the fruit selection in Ibis Lausanne is way better!

AccorHotels certified review
Jeff Solo - 09/07/2017
« The room was fine but the car park was expensive and very cramped »

The room was comfortable and clean, but I had to keep the window closed because of road noise. I didn't use the bar or cafe since I was just there to break a long journey home after a busy day. To that end, I needed to park my car for the night, but the parking spaces provided are barely adequate - very cramped for even just a medium-sized car - and then to be charged £7 at Reception for the 'privilege' of doing so when there's no opportunity to park anywhere else was just insulting! I guess it's fine to charge if someone wants to leave their car there while they fly off for several days, but not for a single overnight stay. Disappointed.

AccorHotels certified review
Johnny Business - 09/07/2017
« last night disaster »

I stay at this hotel on a regular basis. However this time it was really a disaster on the last day. First of all it now seems normal that you have to have your room key re-validated every time you leave the room. When I had returned to my room I also found the "Do Not Disturb" sign had been removed. Reception were unable to help replacing it. I went back to my room with the intention of using an A4 sheet of paper to write a sign myself. However, I was unable to EXIT my room...... the door lock had failed shut. Due to the fact it was the early hours of the morning, I didn't want to disturb other hotel residents, I went to sleep for a few hours. Dispite having booked a late check-out, the cleaners began banging on my door at 10-30. Again at 11-00, at which point I decided to get up, although I hadn't had enough sleep. Still the door was jammed, so I tried to phone reception via the "new-smartphone experience". What a farce. First of all it is impossible to make a quick emergency call. After registering etc on the system it took in total about 10 minutes to contact reception, and explain to them that I was stuck in the room. When you consider the recent Grenfell tower fire, this situation should be totally unacceptable. Eventually through sheer brute force, the door was opened.

AccorHotels certified review
A V. S. C. Families - 09/07/2017
« Great hotel for having a stopover  »

Hotel was convenient to the airport and cost £3 per journey. The hotel staff were very pleasant and helpful. A bus timetable was displayed to help with transport planning. The food was delicious. The rooms were compact but comfortable and very clean. A great location and would definitely stay there again.

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