Hotel - ibis London Gatwick Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Gatwick Airport Hotel

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4.0/5 2,221 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • GATWICK AIRPORT
  • Languages spoken at the hotel
    • Spanish
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 141 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,675 reviews

Our guest reviews for ibis London Gatwick Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,221 reviews
AccorHotels certified review
Christine V. Families - 11/12/2017
« Brilliant »

Fantastic staff. Room nice and Comfortable, was very pleased

AccorHotels certified review
Paddy9936 Couples - 11/12/2017
« Perfect stopover »

Friendly and efficient check-in. Clean comfortable room. Friendly and helpful staff. Nothing to complain about!

AccorHotels certified review
H U. Solo - 10/12/2017
« Excellent »

Comfortable and convenient

AccorHotels certified review
Adam R. Business - 09/12/2017
« Comfortable, but room for improvement. »

Checkin ok, room is ok, chair in room is horrid and the little smart phone companion thing appears to be a waste of time.

AccorHotels certified review
Jude S. Couples - 09/12/2017
« Lovely Staff. »

Everything in the room was good but the pillows were very hard. A few biscuits would have been nice. Bathroom excellent. Breakfast not as good as Ibis La Rochelle . . the coffee was vile!! Staff, excellent.

AccorHotels certified review
Karen Couples - 09/12/2017
« Great value , convenient location and comfortable beds »

Second time we've stayed here and we will use the IBIS again. Like the online check-in, Less than 10 mins to airport. Staff friendly and helpful.

AccorHotels certified review
Christina F. Solo - 09/12/2017
« Value »

Easy check in. Friendly staff. Good breakfast.

AccorHotels certified review
David Business - 08/12/2017
« Good, a couple of small fustrations »

Room - good Staff - good Food - good (1) wasn't informed about parking arrangments when I arrived, but staff were helpful when I asked (2) I was queried twice on whether I had paid for breakfast. Your systems didn't seem to have picked up that I had paid for both breakfasts on line

AccorHotels certified review
Jeffrey Business - 07/12/2017
« Nice location »

The hotel is conveniently located in the business area south of Gatwick Airport. Easily accessible by bus. Walking distance to Tesco Express and M&S food hall & cafe. Didn't even have to leave the area. Otherwise Crawley is just 10 minutes away by bus and there is a big shopping mall. The hotel itself is clean, cosy and comfortable. Just as what I have expected. I enjoyed my stay here and would definitely come again next I'm doing business in Gatwick.

AccorHotels certified review
Anonymous Business - 06/12/2017
« Okay »

Quick and convent

AccorHotels certified review
Anonymous Business - 05/12/2017
« Quick, clean & comfortabu »

Very good Online check on easy Car parking easy (no increase on last years cost - bonus!)

AccorHotels certified review
Mfww Business - 04/12/2017
« A clean, well-run, hotel that made me welcome from arrival to departure »

Finding the hotel was difficult - the fault of the complex road layout around Gatwick, not the hotel's; Parking on arrival was easy and obvious; Check-in was smooth and welcoming; The room was fresh, clean, a comfortable temperature and well-finished; It was pleasant and easy to take a drink and light meal after checking in; The bed was comfortable and the room peaceful. I slept well; The bathroom worked perfectly and the towel quality was high; Breakfast was fresh, hot, easy and comfortable; Check-out was smooth and friendly - not always the case with airport hotels; Overall, I was impressed by the obviously high standard of management, which showed in the relaxed, friendly, settled staff and in the quality of service and maintenance. This is an above-average Ibis.

AccorHotels certified review
Jj Families - 04/12/2017
« Really comfortable stay »

The staff were really pleasant and helpful. The room was very comfortable. We were very pleased with the hotel overall.

AccorHotels certified review
Willy Solo - 04/12/2017
« Value stay close to Gatwick Airport »

Rome is clean and tidy, I got a room not facing the road so it’s quiet at night. Shuttle bus to and from the airport starts early in the morning so it’s good for those who have a early morning flight.

TripAdvisor review
Family - 02/12/2017
« Good value but a few weak areas »

All the staff were very helpful. The room was a good size but a bit more room for clothes would have been helpful. But there was no central heating in the rooms and the weather was very cold. The celing heater made a noise like a motorbike. When we reported it the next morning, we were moved immediately and all was well. The evening meal was typically pre-prepared food and not very appetising, but the breakfast was good with plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. Rest assured that we take all comments very seriously. I hope we can welcome you back to the ibis London Gatwick Airport very soon. Kind regards, Marnix Teeken, General Manager

TripAdvisor review
Business - 02/12/2017
« Lets down the Ibis brand »

The receptionist was unwelcoming. My check-in seemed too much trouble for her. Her attitude was surly to the point of rudeness. No acknowledgement was made of Platinum status. I asked for a quiet room (at time of booking). I was given one near the lifts and I could hear the mechanism running all night. I understand that this is a franchise hotel - it certainly did not have the customer service that I am used to from Accor branded hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for letting us know your thoughts, and rest assured we will look into these matters. Kind regards, Marnix Teeken, General Manager

TripAdvisor review
Solo travel - 01/12/2017
« Budget stay for 1 night close to Gatwick Airport »

Room is clean and tidy. Bathroom is ok. There is a shuttle service with £6 for round trip to and from the airport, and it takes only about 10 mins for the trip. The shuttle starts early and ends late so if you have an early flight or arrive late (before 12) than you don’t have to worry about the transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willy, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future travel plans. Kind regards, Marnix Teeken, General Manager

AccorHotels certified review
Jc Couples - 30/11/2017
« Good value for money and great staff »

Very impressed with the whole process from booking online to staying at the hotel. In particular the staff were very helpful. The rooms are small but have everything you need for a night prior to flying.

AccorHotels certified review
Anonymous Business - 30/11/2017
« Comfortable and relaxing with good breakfast. »

Very comfortable room and well worth the effort to stay with Ibis. Transfers to airport/station work well once the system is understood and the stops at the airport discovered. There is also a public service from a different stop with bus 100, but I have not managed to work out that system as yet.

TripAdvisor review
Business - 30/11/2017
« Very clean - super helpful staff »

Great hotel - clean rooms and fantastic staff. Location a little away from the airport but great value for money. Nice coffee and rooms have good facilities for a hotel of this price. Overall very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thanks for the positive comments. We hope we can welcome you back to the ibis London Gatwick Airport again very soon. Kind regards, Marnix Teeken, General Manager

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