Pullman Khon Kaen Raja Orchid Hotel 5 stars

TripAdvisor rating 4.0/5 898 reviews
Pullman Khon Kaen Raja Orchid
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+ 24 Services
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Hotel extras

  • An oasis of tranquility amidKhon Kaen's business buzz

  • Choose from a wide varietylocal and international cuisine

  • Control your multimedia optionswith the touch of a button

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • KHON KAEN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boules/petanque (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Pullman Khon Kaen Raja Orchid

9-9 Prachasumran Road
Nai Muang, Muang
40000
khon kaen
thailand

Tel: +6643913333

Fax: (+66)43/913334

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DON MUANG AIRPORT At 430km / 267.19 miles

  • By plane

    KHON KAEN At 8km / 4.97 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 450km / 279.62 miles

  • By train

    KHON KAEN RAILWAY STATION At 1km / 0.62 miles

GPS :16.429798, 102.830379

Our accommodations

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

1 Superior King-Size Bed

  • Max. number of persons: ‌4
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar(...)

Superior Twin Beds

  • Max. number of persons: ‌4
  • Area: From 43
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar(...)

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: ‌4
  • Area: From 46
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 63
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar(...)

Executive Suite with 1 King size Bed

  • Max. number of persons: ‌4
  • Area: From 84
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Mini Bar(...)

Our restaurants and bars

PAVILION CAFE RESTAURANT

Type of cuisine: International

Serving the finest cuisine from around the world in friendly surroundings, the Pavilion Café is sure to satisfy all tastes. Choose from the extensive Asian and Western lunch and dinner buffet or the delicious a la Carte menu.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOONG YUEN CHINESE RESTAURANT

Type of cuisine: Thematic cuisine

Enjoy delightful Chinese dining in this elegant restaurant, which serves authentic Cantonese and Chiu Chow cuisine with a broad selection of specialties. For a more secluded atmosphere, dine in one of six private rooms.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KRONEN BRAUHAUS

Type of cuisine: Thematic cuisine

Kronen Brauhaus is the first microbrewery in a Thai hotel, and is located in The Underground entertainment complex. Lovers of good food and beer will enjoy watching it being produced, not to mention tasting the final result.

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MALULEE POOL TERRACE

Photo non contractuelle / Strictly non binding

Spend time on the Malulee Pool Terrace and enjoy guilt-free indulgence with a wide range of refreshing health drinks from the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORCHID LOBBY LONGE

Photo non contractuelle / Strictly non binding

Meet at Orchid Lobby Lounge to sample a refreshing drink or indulge in afternoon tea. Ideal for daytime relaxation, this skylit lounge also ensures an evening of entertainment with great live music and delicious beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KOBE TEPPANYAKI SUSHI BAR

Photo non contractuelle / Strictly non binding

Experience the theatre of live Teppanyaki as presented by a professionally trained chef. Sample a selection of set menus with quality meat products and fresh seafood, or indulge in sushi, sashimi, assorted maki and more.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,431 m²

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 950 people

Find out more

Our guest reviews for
Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,259 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

898 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pullmans are Number one.

TripAdvisor rating 4.0/5

Alan E Family - 16/07/2019 TripAdvisor review

When I go to Khon Kaen I always stay at the Pullman. Beautiful Hotel where your sure to get a good nights sleep in a comfortable bed with big soft pillows. .The Buffet BBQ and seafood is first class. Service is excellent and the rooms are very clean. Enjoy!

Dear Alan E, our loyal guest. Thank you for posting another very good and extensive review . A lot of very useful information for others to read. I am truly glad that you found our brand "Pullman" stands number one. What a valuable payback for the hard work! I will of course share your feedback as it serves as wonderful encouragement to all my team and I am sure they will be delighted to hear your kind words. Our Head Chef will be very pleased to hear that you found our dinner buffet "first class"!! From an array of delicious hot and cold dishes to delectable dainty pastries, there is plenty to get your day off ! We will gladly share these positive comments to keep up the high standard that we have set for ourselves. The softness of our bed is very well known we are happy you felt comfortable to sleep in. The team is already eager to welcoming you back to your home away from home. Best Regards, Dongha Shin Director of Guest Experience

Fantastic

Customer review rating 4.3/5

Allan G. Families - 14/07/2019 AccorHotels certified review

Great location, great food, great value and great staff.

Dear Allan G., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great!

Customer review rating 4.3/5

Jessica Business - 12/07/2019 AccorHotels certified review

Booking the hotel rooms, changing reservations multiple times and finally confirming reservation were all easy. Prompt notifications of bookings, changes, confirmations. Checking in and out was fast. Hotel staff are friendly and attentive. The Thai massage in the hotel spa (3rd floor) is the best ever! I'd suggest an upgrade of the floor carpets and the upholstery of the room chairs though.

การพักผ่อนที่ติดขัดตั้งแต่ตอนเช็คอินจนกระทั่งเช็คเอ้าท์ในเครือโรงแรมอินเตอร์ระดับ 5 ดาว ที่ขอนแก่น

TripAdvisor rating 4.0/5

inanuad Solo travel - 10/07/2019 TripAdvisor review

โปรโมชั่นที่จองไป PULLMAN ACTIVE MORNING, BED AND BREAKFAST (Check out Policy: Garantierter späterer Check-out bis 15.00 Uhr) *Balance to pay at the hotel THB 0.00* ปัญหาคือ ตอนเช็คอิน พนง ถามว่า ค่าห้องพักสะดวกเป็นเงินสดหรือบัตรเครดิต เราตอบกลับไปว่า ตัดบัตรตั้งแต่วันจองห้องพักแล้วค่ะ แล้ว พนง จึงกลับไปดูที่ระบบ และขอโทษ จากนั้น เราถามว่าเราเลทเช็คเอ้าท์ได้กี่โมง พนง บอกว่า ระดับ classic ไม่สามารถเลทได้ค่ะ เราเลยยื่นโปรที่เราจองมาให้ดูว่าการันตีเลทถึงบ่าย 3 แต่พนง ก็ยังแย้งว่าเป็นการเช็คอินได้ตั้งแต่บ่าย 2 โมง พยายามพูดคุยอยู่นานจนพนง แจ้งว่าจะไปสอบถาม ผจก ฝ่ายอีกที จากนั้นเมื่อได้ห้องพักมีเบลบอยขึ้นไปส่ง ระหว่างนั้นเรา live ไปด้วย ได้ห้องพักชั้น 20 deluxe room ตามที่จองมา (ตอนเช็คอินสอบถาม พนง มีการอัพเกรดให้มั๊ย พนง บอกว่าห้องนี้เป็นห้องสูทเล็กแล้วนะคะ แอบดีใจว่าได้ junior suite สรุปคือ พนง เรียกห้องดีลักซ์ว่าห้องสูทเล็ก งงเลยคะ) สำรวจห้องไปเรื่อย จนถึงโซฟาริมหน้าต่าง ปรากฎพบว่า มีเอ็นที่ติดกับเสื้อใหม่ ถูกตัดทิ้งไว้ อยู่ 2 ชิ้น และเศษขนมอยู่พอให้เห็นว่าแม่บ้านไม่ได้ทำความสะอาด เลยโทรแจ้ง พนักงานถามว่าอยากเปลี่ยนห้องมั๊ยค่ะ สกปรกขนาดนี้กับโรงแรมระดับ 5 ดาว เราถือว่าไม่ok จากนั้นเบยบอยมารับไปส่งที่ห้องใหม่แบบเดิมที่ชั้น 18 คีย์การ์ดที่นำมาก็ไม่สามารถเปิดเข้าห้องได้ คือให้เรามายืนรอร้อนๆ หน้าห้อง นานพอควร เบลบอยลงไปทำคีย์การ์ดใหม่ พอเข้าห้องได้ หัวหน้าฝ่ายทราบเรื่องจึงนำผลไม้มากล่าวขอโทษ เช้ามาเราจะไปทานอาหารเช้า ปรากฎว่าไม่มีรายชื่อ เลยให้ตรวจสอบว่าชื่ออยู่ห้องชั้น 20 หรือเปล่า พนง บอกว่าไม่มี ชั้น 18 ก็ไม่มี พนง เลยโทรถามรีเซฟชั่น จึงให้เราเข้าไปทานอาหารเช้าได้ คือยืนคุยอยู่นานเพื่อตรวจสอบ เหมือนเรามาขอข้าวกิน สำรวจไล์อาหารเช้าแล้ว ไม่มีมุมกาแฟ ซึ่งไม่มี พนง มาถามเลยว่ารับกาแฟหรือชาดีค่ะ มองดูแล้ว พนง ใหม่หรือเปล่าไม่ทราบ ดูยังเด็ก ๆ จนเราต้องไปถามว่ากาแฟเอาได้ที่ไหน พวกเธอถึงตอบ เช้าก่อนกลับประมาณสิบโมงกว่าเราไปติดต่อ join van ที่รีเซฟชั่น มีสแตมป์ paid เรียบร้อยที่ใบจอง เพราะเราชำระเงินเรียบร้อย แต่พอตอนเช็คเอ้าท์ปรากฏว่า พนง อีกคน บอกว่าเรายังไม่จ่าย จึงยื่นใบจองให้ดูเพื่อยืนยัน เทอจึงโทรหา พนง ที่รับจอง จึงเคลียร์ไป สรุป แม้บางเรื่องจะเป็นเรื่องเล็กๆน้อยๆ แต่เมื่อรวมๆ กันแล้วรู้สึกได้ว่าไม่ได้รับความสะดวกสบายสมกับระดับเครือของโรงแรม ซึ่งอาจจะเกิดจากระบบ

เรียน คุณ Inanuad, กราบขอบพระคุณที่ท่านได้กรุณาสละเวลาบอกกว่าวถึงประสบการณ์ในการเข้าพักของท่านที่ Pullman Khon Kaen Raja Orchid ทางโรงแรมมีความเสียใจเป็นอย่างยิ่งสำหรับการบริการที่ท่านได้รับนั้นไม่เป็นไปตามที่ท่านคาดหวัง และทางโรงแรมขอน้อมรับคำติชมของท่านและต้องขออภัยท่านเป็นอย่างสูงมา ณ ที่นี้ ทางโรงแรมใคร่ขอเรียนให้ท่านทราบว่ากรณีที่เกิดขึ้นนี้มิใช่ระเบียบหรือแบบแผนปฏิบัติมาตรฐานของเรา อีกทั้งทางโรงแรมไม่ได้นิ่งนอนใจกับเหตุกาณ์ที่เกิดขึ้นแต่อย่างใด เราได้ดำเนิการประสานงานตรวจสอบกับฝ่ายที่เกี่ยวข้องเพื่อหาสาเหตุและตรวจสอบการปฏิบัติงานของพนักงานอย่างเคร่งครัดรวมถึงดำเนินการแก้ไขและปรับปรุงคุณภาพการบริการอย่างเหมาะสมเพื่อไม่ให้เกิดเหตุการณ์ในลักษณะดังกล่าวขึ้นอีก ท่านโปรดมั่นใจได้ว่าคำแนะนำและติชมของท่านจะนำไปสู่การปรับปรุงและพัฒนาคุณภาพผลิตภัณฑ์และการบริการให้ดียิ่งขึ้นไป ซึ่งถือเป็นสิ่งแรกและสิ่งสำคัญที่เรานั้นคำนึงถึงเสมอ เพื่อให้สอดคล้องกับเจตนารมณ์ของเราที่จะมุ่งมั่นพัฒนาและรักษาระดับความพึงพอใจของผู้เข้าพักและผู้ใช้บริการทุกท่านให้เกิดความประทับใจกับการบริการ ท้ายนี้ทางโรงแรมต้องขออภัยท่านเป็นอย่างสูงและขอขอบคุณที่ท่านได้เลือกใช้บริการในโอกาสที่ผ่านมา และหวังเป็นอย่างยิ่งว่าเราจะได้มีโอกาสต้อนรับท่านอีกครั้งที่ Pullman Khon Kaen Raja Orchid kind regards, Dongha Shin Director of Guest Experience

Best hotel in Khon Kaen

Customer review rating 4.3/5

Wanida K. Couples - 09/07/2019 AccorHotels certified review

Beautiful hotel, nice room, best welcomed.

Dear Wanida K., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice Hotel in good location

Customer review rating 4.3/5

E. M. Solo - 03/07/2019 AccorHotels certified review

Hotel very nice: nice swimming pool, very nice Suite. Everything is very clean, room excellent. What I did'nt like, that I get only 1 Cup of coffee for breakfast. When I returned, my (empty) cup was already cleared. Then I ordered a new cup of coffee and again the same game - I drank and the cup was already cleared away. I did not like that at all. At other tables was a jug of coffee and you could pour yourself. The friendliness of the service for breakfast left a lot to be desired.

Dear Eberhard M., We sincerely appreciate the effort in sharing your experience with us and generously rating us 80, despite of unpleasant experience in restaurant. At Pullman we wish our guests to have only the best possible stays with us, we do this through engaging, personalizing and focusing our energies on making our guests feel welcome with smile. Whilst it could have been handled more professionally, it seems that our junior staff missed our her priority "The friendliness of the service" It's our priority to remain focused on the training and coaching of the new members of our team. Whilst the team perhaps did not succeed on this occasion, I can assure you that everyone is very motivated to improve and to provide you with a better service. We understand that this incident have tainted your experience with us. Please feel free to contact me and I will be more than happy to assist you in any way we can. Dongha Shin Director of Guest Experience

Business trip

Customer review rating 4.3/5

Mark Business - 30/06/2019 AccorHotels certified review

Staff was excellent-very friendly and always with smiles

Dear Mark S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

good

Customer review rating 4.3/5

Anonymous Couples - 26/06/2019 AccorHotels certified review

good

Dear Jatuporn D., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awesome

Customer review rating 4.3/5

Darrell Solo - 25/06/2019 AccorHotels certified review

Extreamly pleasent to stay

Dear Darrell B., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

A relaxing and stress-free weekend in a beautiful hotel

Customer review rating 4.3/5

Tony W. Couples - 19/06/2019 AccorHotels certified review

A wonderful experience from the time we arrived to the time we left. All the staff were courteous, professional and nothing was too much trouble. our room was perfect with a nice view.

Dear Tony w., What a perfect & Stress-free review you wrote! It is always a pleasure to receive such a wonderful review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Good hotel in KK

Customer review rating 4.3/5

Jintachai Business - 19/06/2019 AccorHotels certified review

Overalls is clean and create facilities to goof design.

Dear Jintachai S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Excellent experience

Customer review rating 4.3/5

Pradchaya S. Solo - 18/06/2019 AccorHotels certified review

I request quiet suite , and I got it on 15th floor. It was the gift trip for myself after working long time. I was really happy and enjoy everything in Pullman Khonkaen. All staff are kind ,friendly, and very polite to me . Lobby is very big and convenient same as the suite. The view is breath-taking. The location is at the center of the town. I will go back there again for sure.

Dear Pradchaya S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our iconic views of the Khonkaen skyline is indeed breathtaking just as you mentioned, and the perfect location for the any kind of purposes. Not only is our location central but also extremely convenient. We are only a stroll away from the Central Plaza, Bars & restaurants, and various tourists’ hot spots. Thank you again for sharing your experience, and we hope your another "gift trip" will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

room is comfort but poor in breakfast

Customer review rating 4.3/5

Narongwut S. Business - 18/06/2019 AccorHotels certified review

room is nice especially comfort bed. I do not have anything complain for room and satisfy hotel facility as Gym. However, only breakfast had no enough variety and not testy in my opinion,

Dear Narongwut s., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Breakfast experience and selection are something we work hard on all the time to improve the quality and service in order to fit any of our guest preferences. Rest assured that your constructive feedback has been taken on board for further improvement and our sharp reminder that complacency has no place at Pullman. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Most convenient stay for both business and leisure in the heart of Khon Kaen

TripAdvisor rating 4.0/5

ChaidarunT Business - 14/06/2019 TripAdvisor review

Pullman Khon Kaen is my all-time favorite place to stay while in Khon Kaen. The best offerings that always draw me back are the super comfortable bed and pillows, the spacious room setting, the proximity to great restaurants and evening hangouts, the superb brewery and pub on the basement, and, not least important, the hospitality of the hotel staff from the front desk to the security guards.

Dear ChaidarunT Thank you for amazying review I'm so pleased that you enjoyed both our convenient location in very heart of khonkaen city, as well as the friendly and welcoming service my team provided. They are by far my biggest asset and I'm so proud of them for making your stay so comfortable. How wonderful that you enjoyed our comfortable bed and pillow. It really is such a treat away from hustling and bustling! It was such a pleasure to look after you, I do hope we will have the opportunity to welcome you back soon. Warm regards, Dongha Shin Director of Guest Experience

Overall good experience

Customer review rating 4.3/5

Ekkavee Business - 12/06/2019 AccorHotels certified review

Good facility and breakfast. Helpful staff. However, the room is quite noisy at noon night as it locate next to rows of pub.

Dear Ekkavee V., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Big rooms, good local beer, great staff, especially lobby bar team.

Customer review rating 4.3/5

Diego H. Solo - 10/06/2019 AccorHotels certified review

1 night stay and very pleased. The hotel has a big lobby which reminds my previus stay in some landmards sofitels. Staff are great

Dear Diego H., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Good

Customer review rating 4.3/5

Ts Families - 05/06/2019 AccorHotels certified review

Good

Dear Thanaphoom S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of guest Experience

A good moment

Customer review rating 4.3/5

Anonymous Families - 05/06/2019 AccorHotels certified review

clean room, comfort and delecious food

Dear Taweewan P., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of guest Experience

Best place to stay in Khonkaen and I will return often

Customer review rating 4.3/5

D. G. Business - 01/06/2019 AccorHotels certified review

Everything and everyone was so nice, very helpful. Great service, food and entertainment! I will return often to use the Pullman restaurants and services, even though I checked out. I considered the Pullman my first home in Khonkaen

Dear G. d., You’ve just made my day!! Thank you for sharing your amazing review. I am happy to hear that #Pullman went above and beyond to ensure your stay was nothing short of a great experience. I have already shared your compliment with our team and we are indeed delighted to please every guest with our personalized service to fulfil all the needs of our guest’s preference. We really appreciated that you called Pullman a “home” and it’s really one of the most important things that we’d like our guest to feel every time they are with us. Millions of thank you for your recommendation towards our genuine hospitality. We are looking forward to welcoming you back to your home away from home! Dongha Shin Director of Guest Experience

Good value for money

Customer review rating 4.3/5

S. Friends - 29/05/2019 AccorHotels certified review

This is my second stay 22 years apart. I fondly remembered my stay in 1997 and now again I was not disappointed. The hotel and the rate is in good sync and the staff is very friendly and personal. One little thing was that the 'deposit' was 1000 baht cash per night. Really? Why not take imprint of my credit card?

Dear jen-michael s., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback from our returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As per procedure, and like in many other hotels, our Welcomers are obliged to take an authorization (deposit) which is sufficient to cover the expenses of the room and/or possible incidentals. Unfortunately we did have some issues in the past which requires us to follow this procedure. I certainly understand your position and I will speak to those involved to clearly explain why these deposits are taken. I would like to remind you though that upon check-out this amount is automatically cancelled. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience
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