Hotel - Pullman Khon Kaen Raja Orchid
Pullman Hotel Pullman Hotel

Pullman Khon Kaen Raja Orchid Hotel

4.0/5 873 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
  • KHON KAEN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom
    • Sauna
  • Babysitting on request
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

  • 293 rooms
  • 200 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,120 reviews

Our guest reviews for Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 873 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 12/03/2019 AccorHotels certified review
« Reception service was bad »

Everything was excellence, except checkout service

Oraporn T. Business - 06/03/2019 AccorHotels certified review
« Good and convenience »

Hotel room is a bit old and dim but accomodation was good. Still have question on The accorPlus member to collect the point which registered at hotel but haven’t got any point yet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Onporn T., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. I was informed from my staff that she has already communicated on this point. I hope you are now clear why your points were not collected. Thank you for staying with us and we all look forward to welcoming you again in the near future. Sincerely, Dongha Shin Director of Guest Experience

Tod T. Solo - 05/03/2019 AccorHotels certified review
« An Oasis »

This property is luxurious and relaxing. It is a respite and a pleasure to stay there. It has a restful feeling to it. The lobby is welcoming, the rooms are spacious and elegant. The breakfast has something for everyone. Even at about $65, there is still value for money; until recently, it had been much cheaper and was a real bargain. The check-in and check-out processes are a bit tedious, but that seems to be the standard throughout Thailand. It could be made a bit more efficient.....for instance, why is there a need for a guest to fill out a registration card when the hotel has the online registration printout stapled to the registration card. All of the guest information had been previously submitted online, so why waste time filling out a card when the hotel has already made a printout containing the same details? This is especially true for repeat guests. When I stay at Century Park in Manila, I simply sign the registration card which the hotel has already pre-printed with all of my details and credit card information, including passport number, address, phone, etc. They have this info on file from prior stays. Thailand might want to imitate that level of service. I dined at the Italian restaurant in the basement. Atmosphere was nice, food was fine, and it was generally an enjoyable experience, but staff seemed a bit unfamiliar with the menu and could not answer questions about several menu items. F&B manager might want to consider giving periodic training sessions to staff. As long as guests stick to the menu items as written, there are no problems. It is only when the guest wants to add something, delete something, or alter the way an item is prepared that it thoroughly confounds the staff. Don't misconstrue these comments. The experience was outstanding. I only make mention so that management can work on improving these few details.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tod T., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. Despite of several hiccups, I am happy to hear that you have great experience in overall. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your constructive feedback regarding check-in registration is very well noted and I can promise you that our Front Office manager will personally review on our internal procedures with immediate effect. Also regarding your experience at Pavilion Restaurant, we do hope that you would give us another chance to prove ourselves; your next time will be nothing short of perfect. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We truly appreciate your heart warming advice, and it is our hope that you will give us the opportunity to better serve you in the near future. For next visit, please don't hesitate to contact me directly. I would be happy to be your personal assistant. Sincerely, Dongha Shin Director of Guest Experience

Patty Couples - 02/03/2019 AccorHotels certified review

it was excelent hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pattira B., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pakhin P.

Solo travel - 18/02/2019 TripAdvisor review
« Reliable Business Hotel »

The Pullman is a very well run hotel in a very convenient location. I was made to feel welcome at all times, and every need catered to. The new railway station will be a five minute walk away, and the city a/c shuttle bus from the airport and the bus terminal stops at the City Shrine, less than 100m away. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irlantilainen, Thank you for your gracious review. Our iconic views of the Khonkaen skyline is indeed breathtaking and the perfect location for the any kind of purposes. Not only is our location central but also extremely convenient. We are only a stroll away from the Central Plaza, Bars & restaurants, and railway station as you mentioned! Millions of thank you for your recommendation! We greatly look forward to welcoming you on your next stay! Kind Regards, Dongha Shin Director of Guest Experience

Pj Business - 14/02/2019 AccorHotels certified review

It’s good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pattarawadee J., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Freddy Families - 14/02/2019 AccorHotels certified review
« Freddy J. »

Love this hotel, great location for food and shopping. Very beautifull rooms and view, nice pool area and gym to! Staff is also very greeting and kind!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Freddy J., We very much appreciate your lovely comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Family - 14/02/2019 TripAdvisor review
« excellent as usual »

Although old this is still the best hotel 500 kms around Udon Thani. We enjoyed 2019 New Years Eve with a fantastic buffet and came back in February for a relaxing week end. We decided to do this more often to get away from the heath season in the coming months. We hold Accor gold status booking a Junior Suite and always get upgraded to an Executive Suite, fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear thalenoi, Thank you very much for taking the time to share such a wonderful review after your recent stay! It's an absolute pleasure offering our guests a comfortable and relaxing stay in the hustle and bustle of the busy city life and we are pleased to know that it's exactly how you experienced it. We hope that you will be back soon for another celebration or perhaps a simple weekend get-away,as we will be delighted to welcoming you to our hotel once again. Warm regards, Dongha Shin Director of Guest Experience

Niparat K. Business - 13/02/2019 AccorHotels certified review

Transportation from airport to hotel is quite good. Reception/registration staff was not well known on room rate. The shower was slowly flowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niparat K., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. While we are pleased to read of the positive aspects of your stay we do deeply regret that our staff was not able to provide professional service . On behalf of the entire team I offer you my sincere apologies for the inconvenienced. Your comments will be discussed with the Manager in charge and the necessary actions will be put in place. It's our priority to remain focused on the training and coaching of the new members of our team. Whilst the team perhaps did not succeed on this occasion, I can assure you that everyone is very motivated to improve and to provide you with a better service upon your return. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Giant Business - 13/02/2019 AccorHotels certified review
« Good hotel »

overall is quite standard but curious no toothbrush?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peerapat T., Thank you for taking the time to review your recent stay with us. I am delighted that you call our hotel "Good hotel" Regarding Toothbrush setup in Toilet, Pullman Khonkaen Raja Orchid intends to combine development with growth that respects the environment and local communities, by involving all hotel itself and customers in a new sustainable development program PLANET 21. Among the 21 goals of its program, we are deepening its focus on preserving and conserving in which its hotels operate. However, because we try our best to time our service level well, and achieve a balance that is neither too much nor too little, tailored to each of our guests, toilet accommodations are always prepared for the special request for free of charge. Once again, thank you for staying with us and we all look forward to welcoming you again in the near future. Kind Regards Dongha Shin Director of Guest Experience

Krit Business - 13/02/2019 AccorHotels certified review
« Great hotel »

Hotel located in center of Khonkaen town, less than 10 min to Central department store by taxi. Room is very clean and has all I needed. Unfortunately I haven't have try their breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanawat T., thank you so much for your 5 star rating. We are delighted to hear that you enjoyed your time with us and our central location. Thank you also for your comments regarding our team, I will of course share these as it serves as wonderful feedback. We certainly do look forward to welcoming you back again soon. Kind regards, Dongha Shin Director of Guest Experience

Bs… Business - 10/02/2019 AccorHotels certified review
« good as always »

i ve been to Pullman in KK for 6 times. It never made me regret

Our hotel has responded to the review
Our hotel has responded to the review

Dear bheom seok k., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Prof R. H. A. Business - 09/02/2019 AccorHotels certified review
« Professor »

I always stay at Pullman Raha Orchid for work and leisure The staff are friendly and very helpful. I recommend unequivocally to my colleagues and my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. R., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Mr. G. Couples - 08/02/2019 AccorHotels certified review
« We only recommend retaurants here in the hotel. »

Isaans best hotel! Why? A high- class building, toip notch rooms, a good indoor parking, top service from all the smiling staff. In one word: Excellent! A small improvement area; I asked two employees to recommend a steak house outside the hotel. Both of them replied that they only recommended restaurants in the hotel. But it is easy to correct!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rasmussen L., It is wonderful to hear that you had a fantastic experience here at the Pullman Khonkaen Raja Orchid. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. I am so truly sorry to have read of your negative experience with several members of our staff and I deeply regret for the fact that we did not deliver the hospitable service that we value so much. I am surprised by this breach of service and moreover by the lack of creativity and effort in finding a solution.I assure you that your review has already been discussed with all those involved as it's our absolute priority to improve our service and to provide you as well as all our other guests with a better experience Thank you again for sharing your experience we are delighted you enjoyed your time with us, and we hope your next visit will be as pleasant and as memorable as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Ravinder S. Business - 08/02/2019 AccorHotels certified review
« Always good to be back here, feel like home. »

Infrastructure, rooms, breakfast, staffs...all good and value compare to what I paid for the hotel room. Recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravinder S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

David Couples - 08/02/2019 AccorHotels certified review
« Enjoyed very much, I'm dure will return one day »

Most enjoyable Hotel, facilities excellent especially gym, only down fall could pick was pool area not enough beds and umbrella but other than than very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David J., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I sincerely apologize that your experience did not live up to your expectations regarding the swimming pool. That being said, rest assured that your kind advice will be taken into consideration for the coming renovation project, as we are continuously looking at ways to meet our guests’ expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Annop S. Solo - 08/02/2019 AccorHotels certified review

I can’t sleep at night for khonkean half marathon because your front desk agent assigned me a room which very noisy from music and bar below.

Our hotel has responded to the review
Our hotel has responded to the review

Dear annop s., Thank you for your review and naturally I am disappointed that you did not fully enjoy your stay at Pullman Khonkaen Raja Orchid. Your feedback is of great importance to us and I was particularly concerned that you had noise issue during your stay with us. We will share your comments with our team. Please accept our sincere apologies for the inconvenience caused. Our team will always try and offer a solution to our guest as the comfort of our guests is of the utmost importance. For your next stay we can ensure we allocate rooms at the front of our property ensuring a more comfortable sleep. We appreciate your feedback and do sincerely apologize that your experience with us was not at the level that we deliver to our guests. If you do decide to give us another chance, please feel free to contact me and I will be more than happy to assist you and ensure that you have a great experience with us. The team look forward to welcoming you back to our home again in the near future, however for now wishing you a great week ahead. Dongha Shin Director of Guest Experience

Charles R. Couples - 07/02/2019 AccorHotels certified review
« Excellent experience »

From the time we stepped out of the car we were welcomed by their staff to the excellent front desk staff to the restaurants it was amazing. We treated ourselves to the executive suite and was not disappointed. Great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles R., We very much appreciate your fantastic comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

Mr J. Solo - 06/02/2019 AccorHotels certified review
« Perfect! »

Nice and clean hotel with an amazing lobby. I enjoyed the room and the pool area. Sun at the pool nearly all day. The only negativ thing is the noisy music from a club and live music bar outside the hotel. I used my earplugs so it wasnt a big problem for me. I will for sure stay at Pullman next time again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.-ake a., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the noise produced from the bustling streets below, our team are aware and this year we will be addressing this issue. I would like to sincerely apologize for the experience had on behalf of the team. On the meanwhile, for your next stay we can ensure we allocate rooms at the front of our property ensuring a more comfortable sleep. The team look forward to welcoming you back to our home again in the near future, however for now wishing you a great weekends ahead. Sincerely, dongha Shin Director of Guest Experience

David Solo - 05/02/2019 AccorHotels certified review
« very comfortable »

staff helpful breakfast very good , hotel in good locations . rooms large and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear david c., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Director of Guest Experience

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