Hotel - Pullman Khon Kaen Raja Orchid
Pullman Hotel Pullman Hotel

Pullman Khon Kaen Raja Orchid Hotel

4.0/5 860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
  • KHON KAEN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom
    • Sauna
  • Babysitting on request
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 15 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

  • 293 rooms
  • 200 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Baby bed
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,065 reviews

Our guest reviews for Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 860 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jatuporn D. Couples - 16/01/2019 AccorHotels certified review
« good »

ok

Fiqry Friends - 15/01/2019 AccorHotels certified review
« Uncomfortable bed, lack of maintenance, reception »

Check in was a nightmare. We were attending a wedding reception at the hotel and decided to stay two nights. Was informed we could check in early and when we arrived to check in we were told we could not check in by a female receptionist. We went back and spoke to a male receptionist he checked us in straight away. When we got to the room, we discovered one of the bedside light was not working, the shower was leaking everwhere. Bedtime, bed was extremely hard, pillows uncomfortable, light switch control console does not work. Because of the uncomfortable bed and pillows we did not have a good night sleep over the two nights that we were at the hotel. The room we were in was room number 720. Positives: gym was great with good selections of machines and free weights, good selections at breakfast and the food served at the wedding reception was delicious.

Siri Couples - 14/01/2019 AccorHotels certified review

Coffee at the breakfast in disapppointing for being a 5 star hotel. I was a bit surprised that the maid just use the card to enter our room without ringing the bell but overall my experience statying at the hotel was good. The bed is excellent.

Tim D. Families - 12/01/2019 AccorHotels certified review
« Very Enjoyable Stay »

My family had a very nice stay at your hotel. The room was very nice, clean and comfortable, and the buffets were incredible. The staff was very helpful and friendly. Thank you for a nice Christmas time stay.

Anonymous Couples - 10/01/2019 AccorHotels certified review
« Satisfied »

Hotel in good location because close to everything you need. Nice warm experience. Hotel could use some renovating.

L. Friends - 08/01/2019 AccorHotels certified review
« Ok »

I had a hard time falling asleep due to noises upstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adit L., Thank you for your review and naturally I am disappointed that you did not fully enjoy your stay at Pullman Khonkaen Raja Orchid. Your feedback is of great importance to us and I was particularly concerned that you had noise issue during your stay with us. We will share your comments with our team. Please accept our sincere apologies for the inconvenience caused. Our team will always try and offer a solution to our guest as the comfort of our guests is of the utmost importance. For your next stay please dont hesitate to contact us, so that we can reallocate rooms to another room ensuring a more comfortable sleep. We appreciate your feedback and do sincerely apologize that your experience with us was not at the level that we deliver to our guests. If you do decide to give us another chance, please feel free to contact me and I will be more than happy to assist you and ensure that you have a great experience with us. Yours sincerely, Sincerely, Dongha Shin Director of Guest Experience

Anthony C. Z. Business - 08/01/2019 AccorHotels certified review
« Majority of staff unable to understand a sufficient amount of ENGLISH. »

Not enjoyable. Ordering food, a nightmare. No concept of what I was saying to to them, yet they say they understand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony C., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. We do deeply regret your disappointment in our restaurant and specifically the service. On behalf of the entire team I offer you my sincere apologies for the disappointment caused. Your comments will be discussed with the Manager in charge and the necessary actions will be put in place. It's our priority to remain focused on the training and coaching of the new members of our team. Whilst the team perhaps did not succeed on this occasion, I can assure you that everyone is very motivated to improve and to provide you with a better service upon your return. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly to my email. if you wish to discuss this matter in further details. Sincerely, Dongha Shin Director of Guest Experience

Chaiyapruk W. Friends - 06/01/2019 AccorHotels certified review
« when check in many people in front desk , we wait for long time. »

my room is very comfortable , breakfast many type is good .your colleague have a courtesy .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaiyapruk W., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tourist67215869412 Family - 02/01/2019 TripAdvisor review
« Fantastic Stay »

We were married at this hotel and were visiting to celebrate our 10 year anniversary. This hotel has always been, and still is, a true 5 star. Great staff, room, restaurants, location and value. Looking forward to returning many times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tourist67215869412, our loyal guest. What a fantastic review you have left for us ! We are delighted to know that you once again had a fantastic stay! Not only due to our location but moreover by our wonderful staffs and beatiful suite offering sweeping views over Khonkaen's iconic skyline It's an absolute pleasure and hornor that we could welcome you for your special anniversary. Also, I truly hope the surprise decoration made your day more special! We look forward to welcoming you back when you are next in Khonkaen! Warm regards, Dongha Shin Director of Guest Experience

Lee H. S. Families - 28/12/2018 AccorHotels certified review
« Director »

Generally, it was a very pleasant experience except for the broken hair dryer and a faulty doorknob for the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heok S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding broken hairdryer and door nob, please be ensured that I have already share your comment with engineering team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. Business - 28/12/2018 AccorHotels certified review

Nice big room, good customer service. Areas could improve: - brighter lightings in room - better breakfast - better cleaning as room toilet bowl seat was found dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear kok l., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem that you have mentioned regarding light, toilet bowl and breakfast and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hongthong Business - 28/12/2018 AccorHotels certified review
« Excellent stay »

Good service, friendly staffs, excellent breakfast with warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hongthong S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David F. Couples - 17/12/2018 AccorHotels certified review
« Quick Break »

Everything ok hotel in good location staff very helpful definitely will stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear david F., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Solo travel - 01/12/2018 TripAdvisor review
« pleasant hotel,helpful,staff,but not organised »

nice location ,very helpful staff,spacious and comfortable rooms.on the positive side !!negatives are the rather poor and onesided breakfeast(feels like in a Chinese only hotel) and the fact that on two occasionsat the published check-in time 14h there was no room ready!!so one had to wait up to two hours more until onr could settle in!!!!!!I found that very disturbing after a long jeourney!!!!

Anders H. Couples - 20/11/2018 AccorHotels certified review
« Great stuff, great hotell »

Very nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear hnders h., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Guest Experience Manager

Business - 17/11/2018 TripAdvisor review
« Excellent »

Very nice hotel, a bit outdated by occidental standards but nevertheless very well furnished. The staff is friendly, courteous and really after your every needs. They do not speak much English, but it is not so hard to get your point across. This hotel is within 20 mins from the Airport and will run you about 150 Bhat to get to it.FYI, the hotel is somewhat immersed in the red light district of Khon-Kaen, but as with everything in Thailand, people will not harass you if you are not interested in their 'offerings'.There is a very large, and very costly mall (Central Plaza) within walking distance but it I found it to be waaaaay overpriced. If you really want to cater to the geek in you, then head towards the KFC located nearby the redlight district. It sits at the entrance of a 5 story mall dedicated to electronics: cell phones on the 3rd floor, computers and pcs (including gaming PCs) on the 4th and a few additional stores on the 5th. I am pretty sure some shops there are skilled enough to even repair your PC. You will get to see the latest and greatest tech in a very nice, pressure free environments... Be ready to negotiate though.Regarding food, the breakfast was really really very generous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tareumlaneuchie, Thank you for taking the time to review your recent stay with us. Our guests satisfaction and comfort is of the utmost importance so I am extremely pleased that you had an amazing visit. We strive ourselves on delivering the best levels of service and quality, and it makes me very proud knowing we have lived up to your expectations Just as you mentioned, we really are right in the centre of the city allowing you access to so much of the sights and places you are looking for in Khonkaen. Happy to hear that you had great time in IT mall (In 2min walking distance) Once again, thank you for staying with us and we all look forward to welcoming you again in the near future to home away from home. Kind Regards Dongha Shin Guest Experience manager

Anonymous Business - 15/11/2018 AccorHotels certified review
« Good place »

Good location and staff were helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear sirion s., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Guest Experience Manager

Donporn L. Couples - 06/11/2018 AccorHotels certified review
« Nice room »

Room is clean and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear donporn l., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Guest Experience Manager

Family - 28/10/2018 TripAdvisor review
« Old Charm Hotel for my second stay »

This hotel is located on a very good and convenient area, closing to a big shopping mall (Central Khon Kaen). There are varieties of restaurants and facilities that my family could use for our entertainments.Buffet Lines in Breakfast time is various and good quality especially Egg Benedict.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vara_Vichakacharu, Thank you for your gracious review on your second visit with us! Our iconic views of the Khonkaen skyline is indeed breathtaking and the perfect location for the any kind of purposes. Not only is our location central but also extremely convenient. We are only a stroll away from the Central Plaza, Bars & restaurants, and various tourists’ hot spots Also, I am so glad to hear that you had a fabulous time in our Pavilion restaurant. We strive ourselves on delivering the best levels of service and quality of food, and it makes me very proud knowing we exceeded your expectations. Specially Our Head Chef will be very pleased to hear that you found our Egg Benedict good, our signature menu! Once again, thank you for staying with us and we all look forward to welcoming you again in the near future. Kind Regards Dongha Shin Guest Experience manager

Anonymous Solo - 25/10/2018 AccorHotels certified review
« luxury room »

Almost engaging overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear weerapat k., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dongha Shin Guest Experience Manager

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