Hotel - Pullman Khon Kaen Raja Orchid
Pullman Hotel Pullman Hotel

Pullman Khon Kaen Raja Orchid Hotel

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4.0/5 767 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
  • KHON KAEN
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna in bathroom
  • Babysitting on request
  • Other sports activities
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Football
    • Jogging track
    • Roller-skating
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This state of the art hotel ensures you stay in style with a variety of stunning Khon Kaen hotel room options, ranging from classic Superior Rooms to opulent suites. All rooms offer complimentary WiFi access, as well as large bathrooms with bathtubs.

  • 293 rooms
  • 200 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Sauna in bathroom
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Wide working desk
    • Telephone in bathroom
    • Crib on request
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionningwith individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,840 reviews

Our guest reviews for Pullman Khon Kaen Raja Orchid

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 767 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
David B Family - 12/01/2018
« A great stay »

Just like I remembered from a previous trip. Great room, really comfortable bed, very clean and had all the facilities expected of a first rate hotel Only issue was no happy hour on the flagons of beer in the Kronen Brauhaus in the Underground, that is not a welcome change. Still great stay which included breakfast, good selection and comfortable seating. Will be back.

TripAdvisor review
Friends getaway - 06/01/2018
« Service levels declining over the years »

I have stayed at this hotel 1-3 times per year over the past 17 years (including back when it was a Sofitel). The physical facility is still wonderful - large and well equipped rooms. Built to last!! However, each year I notice minor slippages in the service levels, both at reception and dining room. The cumulative impact is significant. I could compile a list of dozens of examples. This year we arrived at 1230 and the room was not available. Granted, it was prior to the 2pm check-in time, and we were told it would take an hour. We waited in the lobby just short of 2 hours, past stated check-in time.. The hotel was not busy - only 2 only other check-ins during the 2 hours. Why did it take 2 hours to clean a room? Service levels in the dining room were poor. Had to ask for coffee, as has been the case for many years. Sad to see an otherwise lovely property being degraded by incompetent staff. Time to look elsewhere in Khon Kaen.

AccorHotels certified review
Cholchet Business - 02/01/2018
« Excellent »

Nice place good service

AccorHotels certified review
Thanks Business - 29/12/2017
« great experience »

great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUZMAN J., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
Dwip K. Business - 23/12/2017
« Great »

I’ve been your client @ this hotel for more than a decade and has never felt unsatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

เรียน คุณ TAWIP K. กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Pullman Khon Kaen Raja Orchid ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
@superleggera500 Solo - 21/11/2017
« Very friendly 5 Star Hotel »

Best service, dream outdoor pool, garage parking ,most friendly staff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear WOLFUANG KUEBERL, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

TripAdvisor review
Solo travel - 15/11/2017
« International Chain Hotel in Central district of Northeasthern Region »

Please do not expect much about standard service with the curtain of price then Hotel brand. With Thai touch, it can make you feel difference of appreciation. Breakfast still some feeling of local Thai hotels style in term of quality of product as well as facilities in the hotel are all original including room deceration.

AccorHotels certified review
Anonymous Business - 14/11/2017
« Overall is ok, but please improve the check in system »

The service and food is fine. The room is clean. However, it would be nicer if you improve the check in system to be more quick and easy. I need to fill in the form everytime that I go there, even I have stayed there several times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATTHANUN PATTRAPANCHAI, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team and look for improvement on our check in service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
Anonymous Business - 14/11/2017
« Satisfied »

The hotel was well organized and hotel room is good as well clean and tidy. The only thing that i dislike was too many mirror in the room. One of the mirror beside the bed, one at the table and one at the near toilet. From the bed view where I was sitting facing the television, I find it very stressful as too many reflections. Another issue was the hotel room do not have tooth brush. In hotel room connection of the wifi was slow and on and off connection. Not stable in connecting. I hope the hotel management can look into it may come out improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dear LIU KECVINL, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
A P. Couples - 14/11/2017
« Mr Alan p. »

Great stay , mini bar not stocked as per list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN p., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
John Solo - 10/11/2017
« The Pullman has clean, comfortable rooms, great breakfast, and very polite and professional staff. »

As always, the Pullman provides excellent service, great breakfast, a clean room, with comfortable bed and a roomy shower with plenty of hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR.JOHN S., We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
Chris K. Business - 09/11/2017
« Hotel itself was good but poor check in experience and problem with pricing »

Room was fine. I was attending a conference. I confirmed with the organisers to book me into the Pullan after they had indicated a room rate of 1700 baht. When I arrived the staff first had difficulty finding my name and said that the room was not ready till after lunch (which is OK as In understand check in times) but when enquiring on rate i was told it was 2200. I saw other conference attendees rates on a sheet and others (international included) were at 1600 and only one other at 2200). I asked to clarify this and had to wait over half an hour at reception at which stage I said I had to go the conference and that to talk with the organisers. In the end the price stayed the same and I was left with the feeling that I was overcharged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTRIKER K., Thank you for taking the time to tell us about your experience at the Pullman Khon Kaen Raja Orchid. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

TripAdvisor review
Family - 31/10/2017
« Pleasantly Surprised »

Large clean rooms, with a large shower and a comfortable bed. Free parking Hotel lobby sets the standard by miles in Khon Kaen. Breakfast buffet had everything you could possibly eat. My only minor complaint is the coffee is bland and served out of an old fashioned coffee urn. If they updated to a decent espresso machine then breakfast would get 5 stars .

TripAdvisor review
Business - 30/10/2017
« Best choice »

Good choice to stay in downtown. Convenient to stay located near shopping area such as Central Khonkaen. Warm welcome from nice staffs. Provide shuttle van from airport to hotel or hotel to airport. Reasonable price as well.

AccorHotels certified review
Thanakrit Families - 27/10/2017

Cleanly room, good food taste

Our hotel has responded to the review
Our hotel has responded to the review

เรียน คุณ Thanakrit Kuharuengrong กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและข้อเสนอแนะของท่านเกี่ยวกับการเข้าพักที่ Pullman Khon Kaen Raja Orchid ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเรา เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ Stanley Chan General Manager Pullman Khonkaen Raja Orchid

TripAdvisor review
Family - 26/10/2017
« Good Place for relax with family »

1) The swimming pool for kid is good (our daughter love this place a lot) 2) The service mind is excellent. (I forgot something at car parking and they keep to find out the owner) 3) Cookie from the hotel shop is great.

AccorHotels certified review
Tada S. Business - 16/10/2017
« serene clean and confortable »

The last time I stayed for 4 night at Pullman. The room is clean, not noisy and the bedding is clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tada Sueblinwong, We very much appreciate your comments regarding your stay at the Pullman Khon Kaen Raja Orchid. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
Anonymous Business - 16/10/2017
« Good »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pakdee Kobklang, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

AccorHotels certified review
R. M. Couples - 15/10/2017
« Easy »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marshall Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanley Chan General Manager Pullman Khonkaen Raja Orchid

TripAdvisor review
Family - 13/10/2017
« Central location with luxury rooms. »

Arrival is always fraught as they will not let me park to do check in even though my travel companion is disabled. Finally offered to take the car to the car park. No idea why I am singled out for this treatment every time I stay here as many other cars and vans spend hours parked at the front door..........management have been notified of this many times before but if you have a red plate Mercedes the same rules do not apply! Everything else was great as it always is with great staff in the hotel and some clever upgrades to the rooms. Minor fault lies in the change to the coffee at breakfast. It was horrible and the fresh coffee machine has disappeared.

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