Hotel - Novotel Rotorua Lakeside
Novotel Hotel Novotel Hotel

Novotel Rotorua Lakeside Hotel

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4.0/5 2,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 279.00 NZD Non member rate
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 199 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,402 reviews

Our guest reviews for Novotel Rotorua Lakeside

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,543 reviews
AccorHotels certified review
Anonymous Solo - 15/11/2017
« Refreshing! »

Great room, great location, great people

AccorHotels certified review
Raumati S. Couples - 15/11/2017
« Great location and facilities. Loved the geothermal pools. »

Only slight downside was the noise from accompanying room. Not much sound protection through the adjoining door, and noisy quests. Room didn't get serviced on second day - no real problem there apart from running out of coffee!!

AccorHotels certified review
Jose (. S. Business - 15/11/2017
« Jose (T/G) S. »

Very pleasant and service for restaurant, rooms and front desk outstanding

AccorHotels certified review
Deedee Families - 14/11/2017
« Very courteous and pleasant stay »

Very pleasant happy stay. Staff extremely helpful and happy.

AccorHotels certified review
Joan Couples - 14/11/2017
« A Disappointing Stay »

As an Accor Club member, on checkin staff were not forthcoming with any of my privileges, I had to ask. Our room was very tired, carpet cut away from walls in corridors, no selection of teabags in room. Very noisy.Disappointing. As an Accor Club member I asked if it was possible to have a room with a lake view, did not get one even tho I was prepared to pay to upgrade for view. Location in relation to Eat Street fabulous. Not the sort of service I am used to at a Novotel.

AccorHotels certified review
Scott Business - 14/11/2017
« Basics covered as expected, staff friendly. Hotel, rooms, food nothing special. »

Overall ok, reasonable value for money. Room clean. Bed uncomfortable with large uncomfortable indentation in the mattress. Aircon very noisy and hard to get right temp. I turned mine off completely in the end. Food ok but nothing amazing - felt mass produced rather than quality.

AccorHotels certified review
Debra B. Couples - 14/11/2017
« Debra B. »

Very Nice, thank you

AccorHotels certified review
Gail Couples - 14/11/2017
« Clean, safe and pleasant stay »

Loved the location on the lake and the guest laundry.

AccorHotels certified review
Angela G. Couples - 14/11/2017
« Quiet, relaxed and a lovely view. »

Great location and the spa looks amazing. The room was very quiet and the bed very comfortable. Check in was both efficient and friendly. The only negative I noticed was that the carpets seemed a little old.

AccorHotels certified review
Jan G. Couples - 14/11/2017
« Great hotel in a great location »

Almost perfect, the only minus was the meal we paid for online was a buffet meal with side dishes the only vegetarian choices whilst there were at least 3 meat/fish options :(

AccorHotels certified review
Anonymous Business - 14/11/2017
« Multiple small annoyances »

On check-in my bookings for 1 night + 4 nights were not linked On Day 1 I was contacted to ask why I hadn't checked out On Day 1 and 2 my swipe card key stopped working On Day 3 my safe display failed Also, a colleague with a similar name had his room reservation cancelled even though I made a point of advising that there was a risk of confusion when I checked in 5 days of 'car park view' was not ideal

AccorHotels certified review
Kevin A. Business - 14/11/2017

I stayed 5 nights. The staff at reception were fantastic, however the bed was not that comfortable and I had a room with only one bed (all my colleagues who booked the same had 2 beds) - my wife stayed 2 nights and (given the poor bed) would have much preferred her own bed - we were not offered this at booking or check-in. I had 4 continental breakfasts and my wife had one yet we were charged 3 continental and 2 full (cooked) breakfasts. The coffee at breakfast was undrinkable

AccorHotels certified review
Jeanette H. Couples - 13/11/2017
« friendly »

we had a lovely stay for 3 nights

AccorHotels certified review
Lucas S. Business - 13/11/2017
« Dr »

Room very nice Staff very friendly and helpful Adequate parking Nice bar downstairs

AccorHotels certified review
Cg, S. Solo - 13/11/2017
« Nice hotel with uncomfortable bed »

The loction was great, the standard was high, Wifi worked in the room, and the room was very nice. BUT the bed was so soft I slept inside it not in or on it.(when I finally managed to sleep). Breakfast was good. But when I specifically ordered ONE piece of toast and got two I wondered where is the sustainability Novotel is marketing if restaurant staff don't understand the concept.

AccorHotels certified review
Anonymous Business - 13/11/2017

relaxing and friendly

AccorHotels certified review
Kh Business - 12/11/2017
« Helpful staff »

Here for work and meetings held at the hotel. Staff were very friendly and helpful, yet professional. Bed was very comfortable, nice to have a bath.

AccorHotels certified review
Steven V. Business - 12/11/2017
« Ripped off! »

You advertise on your website from $179 and I booked a room just to be charged $349. Even telling your staff I was on corporate business I was not even given any specials prices just told sorry that is our best price. Why advertise on website then? Ripped off. On top of that my room has a bath with a shower curtain in and you have to stand in bath to shower and that at $349? It is absolutely theft and I will in all my business be sharing this experience with customers and staff. Utterly disapointed.

AccorHotels certified review
Alba Business - 12/11/2017
« Conference »

room was beautiful and service was great.

AccorHotels certified review
Sunita S. Couples - 12/11/2017
« Mr and Mrs »

Great place with friendly service

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