Hotel - Sofitel Legend Santa Clara Cartagena
Sofitel Legend Hotel Sofitel Legend Hotel

Sofitel Legend Santa Clara Cartagena Hotel

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4.5/5 1,941 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 303.75 USD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • RAFAEL NUNEZ
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking (Nearby)
    • Sailing facilities
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

An area inspired by the best in French style with fixtures, architectural techniques and features that date back to the Columbian republican era. A spellbinding experience that contrasts with the history our luxury rooms.

  • 123 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 121 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • Automatic temperature control
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 2,206 reviews

Our guest reviews for Sofitel Legend Santa Clara Cartagena

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,941 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
C. M. Families - 10/12/2017

I attended a wedding at the Sofitel. The hotel staff was outstanding. The hotel is beautiful and exceeded all expectations.

AccorHotels certified review
Fred Couples - 09/12/2017
« Impressive your facilites but more about your staff »

Nice .. Felt at home ... Your 162@ restaurant excellent

AccorHotels certified review
Benjamin S. Friends - 07/12/2017
« Was absolutely amazing »

I was there for a wedding over 5 days and everything was perfect.

AccorHotels certified review
Nt Business - 07/12/2017

First class all the way.

AccorHotels certified review
Aixa S. Business - 06/12/2017
« Excellence is in every detail »

Total support in our events and stay.

AccorHotels certified review
Juan Couples - 06/12/2017
« Awesome service and facilities. Terrible WiFi »

I’ve been to Santa Clara many times around 20 years ago when I was a teenager, and as I’ve fond memories of the hotel, I convinced my wife to travel to Cartagena to stay at the Santa Clara hotel. I was not disappointed by the service, nor by the facilities. Everything is still as good as new. However, I was disappointed by the WiFi. I can’t understand how a 5 stars hotel offers an unsecured WiFi to their guest, putting them at risk, nor why the service blocks a site like TripAdvisor, which is essential to explore any tourist destination. I also had unexpected charges. I’m an Australian citizen who also happen to have a Colombian passport. Therefore at the end of my stay, I had to pay $400,000 in taxes which I didn’t anticipate. Also I missed the Italian restaurant which apparently was closed over ten years ago, to give space to an overpriced spa.

AccorHotels certified review
Maria Business - 04/12/2017
« Great service - The staff will make sure you have a memorable experience »

What I liked the most about the Sofitel Santa Clara, was how attentive the staff were. If we have a question or a concern, they would immediately address it, giving it importance. Also, the rooms and the hotel design overall are very beautiful. The food is very good. It is a fancy hotel that lives to the expectations, which is very difficult.

AccorHotels certified review
Luis D. V. Couples - 04/12/2017
« Amazing »

Everything as expected for such a renowned hotel.

AccorHotels certified review
Iris Solo - 03/12/2017
« Amazing, perfect, awesome, the best hotel I stayed with ever »

The hotel team took care of me in a polite, friendly and very personal way. Service is more than petfect! My special thanks went to Carlos (working in the foyer), for the nice places he recommended me to visit and for our 'bite-sized' Spanish 'classes'. You have with him a great and customer focused team member!

AccorHotels certified review
C G. Couples - 02/12/2017
« Great. Maybe my birthday trip memorable »

Service was great. Always with a smile and warmful, wanting to do their best.

AccorHotels certified review
Anonymous Couples - 02/12/2017
« Good. »

It was good there was just one rude butler that walked us to our room one night.

AccorHotels certified review
Rob F. Families - 30/11/2017
« Absolutely magical - perfect hospitality and attention to detail at every turn. »

We stayed one night to enjoy a great friend's wedding at the Santa Clara, everything was perfect, our room was setup exactly as promised, they organized a wonderful babysitter and the wedding was one of the most magnificent I have ever attended. Bravo!

AccorHotels certified review
J.walter Couples - 30/11/2017
« Amazing stay! Amazing staff! »

We were expecting luxury when we choose this hotel but were blown away with the truly exceptional service that made our stay so special. We cannot wait to return!

AccorHotels certified review
Lm Couples - 30/11/2017
« Fabulous hotel in a beautiful city. »

My husband and I loved staying at the Sofitel Legend Santa Clara. We came for five days as a retreat from our busy schedules and were so pleased with hotel, the amenities, and the service.

AccorHotels certified review
Laura M. Couples - 30/11/2017
« Pleasant »

Confortable

AccorHotels certified review
Amie Families - 29/11/2017
« Great hotel! Highly recommend »

My family and I thoroughly enjoyed our stay last week at the Sofitel Legend Santa Clara. All of the staff was very attentive and helpful in a low key manner. Especially Amada and Lornza during breakfast in the hotel restaurant. We loved the bar for a cocktail and music before going out for dinner. Pool was very nice and so were the rooms. We would love to return and recommend for others.

AccorHotels certified review
Jessica B. Couples - 28/11/2017
« Incredible »

My husband and I recently stayed at the Sofitel Legend Santa Clara Cartagena to celebrate our wedding on November 17 and there are not enough words to say how happy we are that we decided to stay here. From the moment we arrived, we were just in pure amazement but how amazing every single member of the staff was. We were escorted to our room with a beautiful view of the pool where we were surprised with lovely gifts to celebrate our upcoming wedding. Everyone, in particular Dannys who is an event coordinator, was so attentive and caring and truly made our wedding weekend special. Not to mention that our actual wedding was held in their beautiful event room where it exceeded our expectations. Our wedding suite was also stunning!! We also enjoyed a lovely couples massage in their spa which was relaxing and just what we needed after all that wedding planning. We would highly recommend the Sofitel Legend Santa Clara Cartagena to anyone in the future. The amazing attention to detail in every aspect of the hotel as well as the caring and attentive staff truly made our stay so incredible. We hope to return to this wonderful hotel in the near future!!

AccorHotels certified review
A R. Families - 28/11/2017
« Expectations exceeded! »

The customer service is beyond belief. The hotel grounds are stunning. The rooms gorgeous and spacious. The food exquisite.

AccorHotels certified review
Ali Families - 27/11/2017
« Fabulous »

Superb hotel with very attentive and aimiable personnel. The only very minor problems are the very slow service, particularly for food, around the pool and poor wifi reception in parts of the hotel, the sunset bar for example.

AccorHotels certified review
Gary S. Couples - 23/11/2017
« Excellent customer service and accommodations at every point during our stay. »

Our stay was perfect from the initial reception to end. The ENTIRE staff made us feel welcome and they were accommodating throughout our stay. This includes the front desk, the concierge, the house keeping, the restaurant, the valet - everyone. The breakfast was excellent and a big part of that was the service. It is very hard to single out any one, but I do want to give a shout out to Gregoriano and Genero in housekeeping, Ingrid and Jesse (spelling) at breakfast, Marcos at concierge was extremely helpful and that really added to the pleasure of the stay, and last but not least, Natalia at the reception. To add everyone, including those not mentioned were very helpful.

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