Hotel - Novotel Paris 14 Porte d'Orléans
Novotel Hotel Novotel Hotel

Novotel Paris 14 Porte d'Orléans Hotel

4.0/5 1,052 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Athletics stadium  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Renovated in 2017 with a contemporary design, the spacious, air-conditioned and soundproofed Novotel room is a true living space and can be adapted to suit all requirements. Our 150 rooms include free WIFI, air conditioning, flat-screen TV and minibarWith free bottle of water. Choose an Executive Room or Suite and enjoy a space of 388 sq. ft. (36 m²) to 484 sq. ft. (45 m²) with lounge area, ideal for families. With plenty of VIP perks: Bathrobes, slippers, free mini bar and Nespresso coffee machine.

  • 150 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 150 family rooms
  • 18 connecting rooms
    • Emergency exit map
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,369 reviews

Our guest reviews for Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,052 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tomi T. Families - 11/10/2018 AccorHotels certified review

Welcoming was really good and smooth. First impression of room was super (executive room). Only disappointment was missing bidet in the toilet. It was really odd. Don´t you have a female customers or what could be the reason for that? First morning breakfast was quite a mess (6.10./9.30) because there was not enough space for customer and waitress did not control the waiting system properly. End result was that customers were arqueing who is a next one. Following breakfasts was good and there was enough space. Breakfast was really good quality and tasty. Staff was frendly.

Jesus M. Families - 10/10/2018 AccorHotels certified review
« Agradable »

Satisfactoria, muy recomendable

Business - 01/10/2018 TripAdvisor review
« Excellent Hotel in Paris »

This was a great hotel for a near by conference. The rooms were very modern and upscale without huge expense. The hotel was close to the metro and had very courteous staff. I would highly recommend this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir It is a pleasure for us to read your very good comment about our hotel. We are glad that you enjoyed We hope that we will have the pleasure of meeting you at the Novotel Paris 14 Porte d 'Orléans in the coming months. Please believe, Madam, Sir in our sincere greetings. Stéphane TISON Site Director

Family - 01/10/2018 TripAdvisor review
« Great location and reasonable hotel »

The hotel is in a great location just on the other side of the Périph from Porte d'Orleans. Hotel was extremely busy at the time of our stay meaning that breakfast was very crowded most days, but service from the front desk team was excellent and they really assisted on every request we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We thank you first of all for your comment. We were very pleased to welcome you to NOVOTEL Paris 14 Porte d'Orleans and it is a pleasure to hear that you have fully enjoyed your stay. In the hope of welcoming you again, please accept, Madam, Sir, our most sincere greetings. Stéphane TISON Site Director

Dinesh K. Families - 24/09/2018 AccorHotels certified review
« Pleasant »

Unlike other hotels, I have stayed at I found the use of paper cups annoying to make my coffee. Although there were three of staying in the room the paper cups left in our room was for two people. I had to ring and ask for additional cups. The initial request for additional cups via phone to the reception was not met. We had to request the cups on our way back into the hotel. This was on 19 September. My main reason for being dissatisfied being that my initial request was not met. This was also my first visit to Novotel chain of the hotels. I am a member of Accor. You can contact me via di…

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINESH K., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Very pleasant stay! »

It was a great stay in the Hotel, the room was very beautiful (Suite, 502) and extremely comfortable. Only the breakfast area is a little bit small, on the weekend you had to wait for a table to become free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL P., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

Anonymous Business - 12/09/2018 AccorHotels certified review
« comfortable and friendly »

I keep coming to this hotel. I always feel welcome and the rooms are comfortable and quiet.

Debbie Business - 10/09/2018 AccorHotels certified review
« Excellent stay at Novotel Paris 14 Porte d'Orleans »

The staff at the front desk was very helpful, I asked for and received early check. Excellent service from the restaurant and bar staff, in spite of being understaffed. Nickolas was great, sorry can't remember the other name he was also helpful. Stayed in a renovated Suite with great view of Paris, the Eiffel Tower at night was beautiful. The room was very clean and the bed extremely comfortable. I found a few good cafes in walking distance, Paris Orleans was my favorite. Will stay again on next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE K., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

Yasser H. Families - 10/09/2018 AccorHotels certified review
« One night stay with family (double room) »

We've been at this hotel already several times in the past and the staff is very professional. Breakfast was rather complete and we all enjoyed our stay. The only minor problem is you can book all rooms including breakfast (you then get a rather good discount on the breakfast) but if you need to book family rooms to take benefit of the 2nd room at half price then you need to book breakfast separately for each person --- at the end, the benefit is almost 0. However, we will come again as we are used to Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YASSER H., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

Raymond Families - 04/09/2018 AccorHotels certified review
« Good »

The room service is very responsive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND F., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Besma Business - 31/08/2018 AccorHotels certified review
« Mrs »

Very spacious , good service, internet had a problem that got fixed

Our hotel has responded to the review
Our hotel has responded to the review

Dear BESMA AMARA B., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Peter Y. Families - 30/08/2018 AccorHotels certified review
« Terrific hotel well located amazing staff »

We stayed 10 nights in suite 702 . We really really enjoyed our stay . The room was a good size , provides every comfort needed . Clean , well renovated . Great view . Staff very helpful . Great choices at the breakfast buffet , staff was always replenishing ! Cleaning staff also very courteous . Well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER BEDROS Y., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Anonymous Families - 28/08/2018 AccorHotels certified review
« Really help staff »

Good facilities for families. Central enough to get where you want to go sight seeing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA W., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Rabih R. Families - 28/08/2018 AccorHotels certified review
« Doctor »

Overall the Novotel Hotel was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear RABIH EL R., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Gordon W. Couples - 27/08/2018 AccorHotels certified review
« Good room, good breakfast, but other services are atrocious »

The hotel is very conveniently located and the rooms are freshly renovated to a high standard. The breakfast buffet - whilst expensive - is of a very high quality. Unfortunately - for the second time in 6 months - all of these positives are let down by other services such as the bar. It is left unattended for very long periods and the staff there seem to think that customers are a nuisance because the customers have to complain to reception to actually get someone to serve drinks. This failure to provide service was a real disappointment for our last stay - February 2018 - a special birthday but the pre-ordered champagne never materialised despite confirming on arrival and making calls to reception. This visit was the same. You really need to sack whoever is responsible for the bar. Friday night we (and others) waited 15 minutes because there was no-one serving. After approaching reception a clearly pissed off employee finally arrived - but chose to serve the most recent arrivals and not those who had been waiting a long time. Unfortunately after two bad experiences, we will not be staying at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON W., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience at the bar and the restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Cherril R. Families - 25/08/2018 AccorHotels certified review
« My overall experience superb. »

My experience at the Novotel hotel was highly enjoyable with my outstanding view of the effiel tower .

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHERRIL R., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Anonymous Families - 23/08/2018 AccorHotels certified review

When I called asking for body lotion I was told it’s only for executive suite. Really ? Do I care for Novotel telling me this for 2 cents body lotion when I am paying 200 $ / night . Will never stay at Novotel it was RUDE

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONA S., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. even if your comment is very hard room facilities are the same in all hotels and vary by category At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe BOUVET Responsable Hébergement Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 h1…

Asi Z. Families - 21/08/2018 AccorHotels certified review
« Overall good hotel but needs improvements in few areas »

Overall good hotel but needs improvement in the WiFi signals and toilet layout. - Reception staff was helpful - Daily Breakfast was good but the hotel couldn’t mange the high demand on Sunday morning especially in the last one and a half hour of the breakfast time. They ran out of the food items on the menu. Needs better planning for high demand breakfast times. -WiFi signal was very poor during peak times in the evening and at night, especially on the 9th floor, throughout our stay at the hotel for 5 nights. We repeatedly complained to the reception for this issue but nothing was done to fix the issue. We then stopped complaining about it and have to live with a very poor internet connection in our room for most of the time. The WiFi signal was always good on the ground floor but very bad on the 9th floor. It needs fixing to avoid inconvenience to the residents especially on the top floor. - The separate toilet facility located away from the bath in the rooms, is not a good layout. We have never experienced it in any other hotels we have stayed in the Europe including France. There was no water facility in the toilet to wash your hands. On inquiry from reception I was told it is a general layout for hotels in France but I Don’t agree with it as I have travelled to France number of times on business trips and stayed in different hotels but never come across a toilet facility located away from the bath and that too without a sink. Not sure how can this layout be improved as the hotel has been recently refurbished. We would have never stayed in this hotel had we known about this separate toilet layout before booking the rooms. It is not even mentioned on the hotel website so we had no other option to live with this issue. On the very first night We requested the receptionist to change our rooms where the toilet was part of the bathroom but we were told that this option was available only for the disable personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMAD Z., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. however most hotels in France have separate toilets but you can find some hotels with toilets in the bathroom just ask you when booking We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

David L. Families - 21/08/2018 AccorHotels certified review
« Generally satisfactory. »

We were generally satisfied with the guest room provisions and cleanliness. But restaurant for breakfast can be improved. There were shortage of food supply and the staff roughly cleaned the table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID TAK WAI L., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Nikos Families - 20/08/2018 AccorHotels certified review
« Great rooms and facilities, breakfast and much more need improvement in the restaurant. »

We stayed for 5 nights, the room was great, we were able to see the Eifel tower from the window. The room and the hotel have been recentrly renovated and this makes the hotel very nice. The staff at the reception was very helpful. ON the other hand, the breakfast was bad, even the omelette was like half-cooked, the buffet was not clean at any time and every morning the breakfast was the same dull and mediocre breakfast. The staff at the restaurant was not professional at all at breakfast or dinner time. We had dinner three times at the hotel's restaurant and the staff was not able to understand what we wanted. We were trying to order 3 separate pasta plates and we got one to be divided to 3 persons. We were asking for fried chicken and we god a salad with pieces of chicken. The menu was very limited and the staff needs also to be more kind and smile once in a while. We order the same chinese plate twice and the first time it was good while the second it was so salty that we had to drink a litre of water due to our thirst. In general food at the hotel was not good. I would go back to this hotel within the next 2 years but I would not go after 3-4 years since I have the feeling that the staff's unprofessionalism will deteriorate gradually quality of service and eventually, quality of facilities as well. Last but not least, air-conditioning in the room could not be shut down and we were cold. We had to cover it in order to be able to sleep.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates