Hotel - Novotel Paris 14 Porte d'Orléans
Novotel Hotel Novotel Hotel

Novotel Paris 14 Porte d'Orléans Hotel

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4.0/5 984 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Athletics stadium  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Renovated in 2017 with a contemporary design, the spacious, air-conditioned and soundproofed Novotel room is a true living space and can be adapted to suit all requirements. Our 150 rooms include free WIFI, air conditioning, flat-screen TV and minibarWith free bottle of water. Choose an Executive Room or Suite and enjoy a space of 388 sq. ft. (36 m²) to 484 sq. ft. (45 m²) with lounge area, ideal for families. With plenty of VIP perks: Bathrobes, slippers, free mini bar and Nespresso coffee machine.

  • 150 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 150 family rooms
  • 18 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,953 reviews

Our guest reviews for Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 984 reviews
AccorHotels certified review
Anonymous Families - 09/05/2018
« Good value for money when visiting Paris with kids »

It wasn’t the most charming part of Paris, but nevertheless convenient location close to public transport. We arrevived at Gare du Nord, and it was about 30 minutes metro transport to the hotel with only 1 change. Convenient for visit to Versaille palace which was on the list of our short visit, quick walk to tram and just 1 change for a train to the palace. The familiar room is great, nice beds typical for Novotel, all essentials included. Breakfast buffet was a bit disappointing comparing with other Novotels we stayed in and considering it’s Paris! But nice shops and cafes close by including fresh French bakeries. Good food market on Saturday morning very close as well as we were heading to the metro station.

AccorHotels certified review
Erik Solo - 08/05/2018
« Room ok, service questionable »

Tv,s in the bar did not work. Receptionist suggested us to go to somewhere else to watch el classico Draft beer in the bar did not work In room dinner menu card, our preferred courses were not available. Breakfast was great

AccorHotels certified review
Mukund C. Families - 07/05/2018
« Very Good »

Very Good but your front desk has no local area knowledge so as a tourist I did not get any help from them

AccorHotels certified review
B. Families - 07/05/2018
« Great customer service. »

Great, friendly, professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHAMADOU BARRY, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Ann Families - 01/05/2018

Kamer was mooi en proper!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN VAN OPSTAL, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Anonymous Families - 26/04/2018
« Good hotel »

Nice hotel, quiet, clean, close to metro station, good breakfast, offers all basics features at a good price. Staff @ the reception/bar,etc... was kind and helpfull. We really enjoyed our stay, thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIEN COUETOUX, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Amit Business - 22/04/2018
« Good but service needs improvement »

Good room. Clean. House-keeping needs improvement— didn’t get replacement soaps, teas until 4th day

AccorHotels certified review
Brian Families - 17/04/2018
« Hot and stufy air in the room »

Hot and stufy roms Correct service

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN HENNINGSEN, Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Sarah H. Families - 15/04/2018
« Ms Sarah H. »

The hotel is well run and the staff work very hard. They are all so very pleasant. I asked for and was given a room on a lower floor which was quiet. The bathroom was modern and spotless. The breakfast is plentiful and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH HYNES, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Satu Families - 14/04/2018
« Nice quiet modern hotel »

9. Floor family suite was excellent. Room was Modern, quiet, large, nice view, minibar include. Hotel was modern, clean, nice staff, near metro. Breakfast was not what we expected on that price, too much people, small selection, many out of stock

Our hotel has responded to the review
Our hotel has responded to the review

Dear SATU KRISTIINA RANTALA, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Tram T. Families - 13/04/2018
« Mrs. »

Room is very modern, clean & beautifully decorated. There was no iron in room, you’ll have to call reception to get one. For some reason our room was not cleaned the first night. Trash was emptied, new towels in bathroom but beds weren’t made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRAM TRUONG, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team.Concerning your review, know that for a next stay that we have Executive rooms and Suite at your disposal in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Eric Q. Families - 11/04/2018
« Great hotel. Great deal. »

The front desk lady was the best. She was so good to us and our children. We will gladly book another stay with Novotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC RUSSELL Q., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Heather S. Families - 11/04/2018
« Clean hotel, excellent facilities, helpful staff, but rooms too hot! »

Stayed 2 nights. Excellent rooms with great facilities. Quiet rooms, great showers and comfortable beds. However, the air conditioning system is not good. Rooms too hot at night so we all found it hard to stay asleep. We tried the setting suggested by the staff but it still blew out warmish air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HEATHER S., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning the heater we sincerly apologize for the inconveniance. We have sent the technical personal to fix it in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Hector M. Families - 06/04/2018
« Acceptable accommodation but uncomfortable restrooms and missing a pool and entertainment for childs. »

Customer service was very good, the menu in the restaurant was also very good but the restrooms are too small with supper small toilets (very uncomfortable). We were missing a pool to relax after the walk in the city and we were missing an entertainment for child's where they can play at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HECTOR MALAGON, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Heiður Families - 04/04/2018
« Good hotel »

Nice, clean and quiet room. The staff was nice, but too many didn't talk English, which was a minus. The time that we had to wait for the elevators in the morning was too long, up to 20 minutes. The breakfast was nice, but it would be great to have sliced cucumbers and tomatoes also, and slices of cheese.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HEIDUR H., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Rosa I. Families - 04/04/2018

Convenient and accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSA I., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Reggie Families - 03/04/2018
« Nice location, great view of Effitel Tower, close to Metro. »

Great stay, nice hotel staff, good food at restaurant and service, helpful front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REGINALD M., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Philip J. Business - 27/03/2018
« Convenient, modern and reliable »

I've stayed at this Novotel many times when in Paris for business. It's convenient for where I need to work but also just a short walk from Metro Line 4 on the other side of the Peripherique. The rooms are well-sized, modern and pleasant to stay in. I only had an evening meal in the restaurant and that was perfect as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP JONES, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
K. Business - 23/03/2018
« Liked the experience »

The room are great, more English channels should be provided in the TV. Adaptor was provided for power.

AccorHotels certified review
Mehtab R. Families - 17/03/2018
« Good room, poor customer service »

I stayed in one of the suites, which was fresh and clean and of a good size. However, on checking in, the receptionist was surly and unsmiling, abrupt in his manner. There was a problem with the room safe and I called reception only to be kept waiting for more than 2 hours, which meant I could not leave the hotel room. When I called back to check when a member of the hotel would come to fix it, I was abruptly told '2 minutes' and the phone was put down. After waiting another ten minutes, I called back, and this time the operator simply picked the phone up and hung the phone down without even saying hello. I assumed it was a mistake, so called back again, and the operator did the same exact thing, simply put the phone down which was immensely rude. My assumption is that he saw the room number come on the telephone screen and just put the phone down as he didn't wish to speak. Terrible customer service. I did notify staff the next day and asked for this to be investigated. Unfortunately, the manager was not available.

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