Hotel - Novotel Paris 14 Porte d'Orléans
Novotel Hotel Novotel Hotel

Novotel Paris 14 Porte d'Orléans Hotel

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4.0/5 958 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Athletics stadium  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Renovated in 2017 with a contemporary design, the spacious, air-conditioned and soundproofed Novotel room is a true living space and can be adapted to suit all requirements. Our 150 rooms include free WIFI, air conditioning, flat-screen TV and minibarWith free bottle of water. Choose an Executive Room or Suite and enjoy a space of 388 sq. ft. (36 m²) to 484 sq. ft. (45 m²) with lounge area, ideal for families. With plenty of VIP perks: Bathrobes, slippers, free mini bar and Nespresso coffee machine.

  • 150 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 150 family rooms
  • 18 connecting rooms
    • Emergency exit map
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,653 reviews

Our guest reviews for Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 958 reviews
AccorHotels certified review
Mansiur A. K. Couples - 16/02/2018
« The hotel was warm but the room was cold »

I was very delighted to step into your hotel to find a room without a prior booking ! But the room was not warm !!!! On the first night we ordered a heater on the second night we ordered a blanket the heater was not enough best in mind that the outside temp was 0...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mansour ABI k., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sincerly sorry to ear that the problem with the heater disrupted your night, please allow me to express my sincerest apologies and know that we sent the technical team in your room to fix it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Gordon W. Couples - 12/02/2018
« Lovely hotel, great location, some staff wonderful but important service failures - cannot recommend »

When we arrived at the hotel, the reception staff were very friendly and remembered us from previous stays. We had booked a suite for 2 nights and were not disappointed with the room. The buffet breakfast each morning was good value. But several elements of service left a lot to be desired. We had pre-ordered a bottle of champagne and when we arrived we were asked what time we would like it. We asked for 6 pm. When it has not arrived at 6:15, we contacted reception and were told it was on its way. We gave up at 6:55 and went out for dinner after cancelling the champagne. A great disappointment as this was a birthday treat (suite and champagne) which just didn't materialise. Similarly when we tried to enjoy a drink at the bar Friday evening - no staff in attendance and after 10 minutes or so we gave up waiting. This used to be our favourite hotel in Paris ( 5 or 6 times per year) but we will now reconsider.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON W., Thank you for taking the time to tell us about your experience at Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We appreciate your compliments on the reception staff. We are sincerely sorry that the delivery for this occasion could not be honored there was a poor understanding within the services. At Novotel, we strive to provide a superior service experience for every customer; Therefore, your comments are very important to us. Rest assured that we are taking the future. We appreciate that you share your concerns and we hope you will give us the opportunity to serve you in the near future. Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Sylvie L. Business - 07/02/2018
« The nicest hotel near the Porte d'Orleans »

For this second stay, no specific problem However during my first stay the room was not cleaned and I requested to change of room

Our hotel has responded to the review
Our hotel has responded to the review

Madame LOUCHE, Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Paris 14 Porte d'Orléans. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction et votre fidélité sont les plus belles récompenses pour nos équipes qui ont à cœur de vous offrir un services irréprochable. Ainsi, je tiens à vous présenter nos plus sincères excuses concernant votre chambre qui n'a pas été nettoyée lors de votre premier séjour. Votre satisfaction et votre fidélité sont les plus belles récompenses pour nos équipes qui ont à cœur de vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Sam K. Business - 02/02/2018
« clean and tidy »

It is fine, and convenient , which is close to the subway. However, the breakfast is not good, the choice is limited. The dinner is also not good, not so many choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAM KWAN, First of all, we very much appreciate your review about our hotel. Second of all, I am very sorry to ear that your experience at the breakfast and the restaurant didn't met your expectations. Our buffet is composed by many varieties of products identical in every Novotel. Concerning the restaurant we are working on extend the list of the choices in our menu. We hope to have the pleasure to welcome you again at the Novotel Porte d'Orléans Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

AccorHotels certified review
Anonymous Business - 20/01/2018
« Clean and great location »

I really enjoyed the stay at Novotel, it was well located and the room was clean and tidy. The breakfast was not great value for me and I was disappointed that my taxi to the CDG airport cost 85 Euros, despite the reception at Novotel telling me it would be 50-60 Euros.

AccorHotels certified review
David J. Business - 19/01/2018
« A comfortable stay »

It was very nice to be recognised

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID J., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Samantha C. Families - 13/01/2018
« Comfortable »

Tidy, clean, friendly, comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 Fax : 01 41 17 26 10 st…

AccorHotels certified review
Serge R. Business - 12/01/2018
« A great Novotel »

The renovation is great! The staff very friendly and professional...a real enjoyment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. R., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 Fax : 01 41 17 26 10 st…

AccorHotels certified review
Esther Families - 10/01/2018
« Mrs »

Reception staff very good but restaurant staff need improvement not so good

AccorHotels certified review
Gay Couples - 08/01/2018

The Room and bathroom is good but air condition in the room have the problem with consistency of temperature. Staff are not friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGRUEDEE P., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 Fax : 01 41 17 26 10 st…

AccorHotels certified review
A. Families - 06/01/2018
« Mrs »

Family room was small with no seating. Breakfast is expensive so we ate out. Close to the metro which was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D A., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Nonetheless i am sorry to read that your room didn't met your expectations concerning the space. Know that for, a next stay with us, we have Executive rooms ans Suite much spacious. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 Fax : 01 41 17 26 10 st…

AccorHotels certified review
No M. I. Friends - 30/12/2017
« Normal »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Keith I. Business - 16/12/2017

Check in fine but no water in my room and when the first night I arrived went to the restaurant was seared but I visited cat least 15 minutes no bone took a drinks burger so I got up and left....restaurant has 5 tables dining....very poor

TripAdvisor review
Friends getaway - 12/12/2017
« As always a great place to stay in Paris »

This time we stayed four nights, travelling with friends and travelling by car. Getting to the hotel from the south (A6) couldn't be easier - at the end of the autoroute merge onto the peripherique, exit, turn left and left again. Less than 500 metres of Parisian traffic to negotiate. The rooms were of high standard, as was the buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon, Thank you for taking the time to write this review on tripadvisor. We are glad to read your satisafaction about our location, your room and our buffet breakfast. It is always our most treasured reward to make our guests happy. We hope to have the pleasure to welcome you again soon at the Novotel Paris 14 Porte d’Orléans. Kind regards, S. TISON - Site manager

AccorHotels certified review
Anonymous Solo - 11/12/2017
« Mr Affie S. »

Overall very good. Room was very quiet and facilities general very good. I was a little concerned that the WC facility was in a separate room to the main shower and wash basin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AFFIE S., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orleans. It is always a pleasure to receive positive feedback. I will share your comments with our team. Netherless, I take in account your feedback about the toilets not seperate from the bathroom. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

AccorHotels certified review
Anonymous Business - 10/12/2017
« Convenient location and good facilities »

I have stayed here a number of times and enjoy the hotel. This time the hotel seemed to be very busy and staff were finding it difficult to support guests between the restaurant and bar area. There didn't seem to be enough staff to cover the demand, hence long delays in bar area when looking for service. I also dined outside the hotel due to the large numbers and delays in the restaurant. But I still like the hotel and it has a convenient location for my business purposes, so I will be back.

AccorHotels certified review
Navid Business - 06/12/2017
« below average »

basic extra service were missing such as mobile charger not available at the reception. receptionist sent me to the bar man for a charger and bar man was laughing at me as it is up to the receptionist to provide. Remote control in the room had no battery in it.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Thank you for taking the time to write to us after your stay at Novotel Paris 14 Porte d'Orleans. We are sorry that the service and the service did not live up to your expectations. We provide universal adapters but no phone chargers indeed because the customers in general do not return them to us. For the remote control, it was enough to prevent the reception to change it. You benefit from a negotiated price with your company with which we work for a long time and will be delighted to welcome you next time in our establishment. Christophe BOUVET Responsable Hébergement Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 Fax : 01 41 17 26 10 h1…

AccorHotels certified review
H.w. R. Couples - 27/11/2017
« Very comfortable and clean room. »

The reception is welcoming, the room is very comfortable and clean. But we found it impossible to lower the tropical room temperature to a normal standard. The breakfast buffet with machine coffee was reasonable, but not really special.

AccorHotels certified review
Jess Solo - 11/11/2017
« Great room, not so great food or service. »

The room and facilities were amazing, I ordered room service and ordered the chicken whe it arrived the chicken was no where near cooked to fhe point it was still rubbery to cut and was almost completely raw in the middle. I had a shuttle arrive in the morning earlier than I was advised and they came in looking for me but left as I was nit downstairs, I thwn had to wait for a taxi and pay 75 euros PLUS the cost that I'd already paid for the transfer as the front desk did not even attempt to call my room to advise they were there, this I was really not pleased wirh the service, i understand that it has nothing to do with the hotwl as it was my booking but that extra care for the customer to help them makes all the difference to get that customer to come back.

AccorHotels certified review
Anonymous Business - 11/11/2017
« Everything as expected, no surpises »

One night stay. Check-in was fast and easy. Room was as expected. Dinner service in the restaurant was efficient and no issues. Check-out fast and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART M MILLER, We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

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