Hotel - Novotel Paris 14 Porte d'Orléans
Novotel Hotel Novotel Hotel

Novotel Paris 14 Porte d'Orléans Hotel

4.0/5 1,066 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Athletics stadium  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Renovated in 2017 with a contemporary design, the spacious, air-conditioned and soundproofed Novotel room is a true living space and can be adapted to suit all requirements. Our 150 rooms include free WIFI, air conditioning, flat-screen TV and minibarWith free bottle of water. Choose an Executive Room or Suite and enjoy a space of 388 sq. ft. (36 m²) to 484 sq. ft. (45 m²) with lounge area, ideal for families. With plenty of VIP perks: Bathrobes, slippers, free mini bar and Nespresso coffee machine.

  • 150 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 150 family rooms
  • 18 connecting rooms
    • Emergency exit map
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Shower
    • Toilets
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,480 reviews

Our guest reviews for Novotel Paris 14 Porte d'Orléans

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,066 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
A-m U. Families - 08/11/2018 AccorHotels certified review
« Good »

Room was confortable. Only the service in the evening at the bar good be approved: looking for someone for a drink or something to eat.

R. Solo - 08/11/2018 AccorHotels certified review
« Consistant dans la perfection »

Great location, great staff, great service...professional very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Paris 14 Porte d'Orléans. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Stéphane TISON Directeur de site

Anonymous Families - 05/11/2018 AccorHotels certified review

Sufficiente

S. Families - 05/11/2018 AccorHotels certified review
« Nice stay »

The room was perfect, good beds, very clean

Tobias W. Families - 05/11/2018 AccorHotels certified review
« Nice hotel but disappointing breakfast experience »

The breakfast was the worst experience we ever had in a Novotel. Actually the breakfast was until 11am but as we came to the breakfast at 10 am almost nothing was available anymore. Not even a baguette or a different kind of bread was available. This could happen one day but not 3 days in a row. A member of the hotel staff was preparing a breakfast room service with a brioche and we kindly asked the appropriate member for a brioche as well and she told us that they have no brioche at all. In addition to that the negative highlight were the moldy bananas and apples. I can also send you the photos of the moldy apples and empty bread basket. We are an Accorhotels member and we know the breakfast of Novotel allo over the world. But this breakfast was not comparable at all and we would not book this hotel again.

Am Families - 03/11/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Londoner Families - 03/11/2018 AccorHotels certified review
« Great accommodation with one eggs-ception! »

The system of boiling your own egg was disastrous! We have witnessed many many eggs going to waste. Both us and guests left uncooked eggs on the side. This is potentially a very serious health hazard due to a risk of salmonella. Our suggestion is to have more egg options please.

Business - 31/10/2018 TripAdvisor review
« Nice hotel, location not so great »

Stayed at this hotel as it was close to the train station which I needed to use. But not much else in the area, a few places to eat and a supermarket. Service at the hotel could have been a lot better and friendlier.......

Family - 24/10/2018 TripAdvisor review
« Racist, rude and unhelpful »

The property is nice and the room is of a good size. However, the staff are rude and bordering on racist. If you're Caucasian, you're fine. If you're not, choose some place else. The air con in the room doesn't work either. Housekeeping staff don't clean properly even after being told. All in, the worst hotel I have stayed in over the last 20 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer I will not go back on the words that you use concerning our personel because we already answered you by email on this subject even if I find them moving. Accept again our apologies for the inconvenience you felt during your stay Christophe BOUVET Responsable Hébergement

Lynne Families - 17/10/2018 AccorHotels certified review
« Breakfast let this hotel down »

The breakfast experience was appaling. - Limited choices - Poor presentation & replenishment - Dirty tables being shared with strangers - Disinterested team

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNNE O., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Mr T. N. Couples - 17/10/2018 AccorHotels certified review
« Long weekend »

Stayed here last year and gave it 10/10, the room(suite) was lovely as were most of the reception staff.The reason this year for an 8 is the issue over tea and coffee in the room.The room is advertised as having tea and coffee, there are 4 types of teabags but only one of each sort??? If both people in the room want the same drink it is not possible !! Also when i asked at reception for 2 teabags, i was told that i could have them as an EXCEPTION and to buy any further cups of tea at the bar by a not very pleasant lady! How can you advertise tea and coffee in the room with this situation ? Would stay again at the hotel but please sort this out.

Couples - 16/10/2018 TripAdvisor review
« short stay in Paris »

hotel facilities & services were in line with expectations. overall OK for a Novotel. But checking and checkout were very disappointing. As a frequent Club Accor user (silver) I used to do very quick and smooth check in checkout. In practise it was a disaster . Even if I can accept the fact that receptionist was a trainee , her colleagues was absolutely USELES.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer We are sorry that your stay has not lived up to your expectations and receive our apologies. However I remain persuaded that to learn, we must start one day by giving them their chance Best regards Christophe BOUVET Responsable Hébergement

Tomi T. Families - 11/10/2018 AccorHotels certified review

Welcoming was really good and smooth. First impression of room was super (executive room). Only disappointment was missing bidet in the toilet. It was really odd. Don´t you have a female customers or what could be the reason for that? First morning breakfast was quite a mess (6.10./9.30) because there was not enough space for customer and waitress did not control the waiting system properly. End result was that customers were arqueing who is a next one. Following breakfasts was good and there was enough space. Breakfast was really good quality and tasty. Staff was frendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMI T., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Jesus M. Families - 10/10/2018 AccorHotels certified review
« Agradable »

Satisfactoria, muy recomendable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESUS M., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Business - 01/10/2018 TripAdvisor review
« Excellent Hotel in Paris »

This was a great hotel for a near by conference. The rooms were very modern and upscale without huge expense. The hotel was close to the metro and had very courteous staff. I would highly recommend this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir It is a pleasure for us to read your very good comment about our hotel. We are glad that you enjoyed We hope that we will have the pleasure of meeting you at the Novotel Paris 14 Porte d 'Orléans in the coming months. Please believe, Madam, Sir in our sincere greetings. Stéphane TISON Site Director

Family - 01/10/2018 TripAdvisor review
« Great location and reasonable hotel »

The hotel is in a great location just on the other side of the Périph from Porte d'Orleans. Hotel was extremely busy at the time of our stay meaning that breakfast was very crowded most days, but service from the front desk team was excellent and they really assisted on every request we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We thank you first of all for your comment. We were very pleased to welcome you to NOVOTEL Paris 14 Porte d'Orleans and it is a pleasure to hear that you have fully enjoyed your stay. In the hope of welcoming you again, please accept, Madam, Sir, our most sincere greetings. Stéphane TISON Site Director

Dinesh K. Families - 24/09/2018 AccorHotels certified review
« Pleasant »

Unlike other hotels, I have stayed at I found the use of paper cups annoying to make my coffee. Although there were three of staying in the room the paper cups left in our room was for two people. I had to ring and ask for additional cups. The initial request for additional cups via phone to the reception was not met. We had to request the cups on our way back into the hotel. This was on 19 September. My main reason for being dissatisfied being that my initial request was not met. This was also my first visit to Novotel chain of the hotels. I am a member of Accor. You can contact me via di…

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINESH K., Thank you for taking the time to tell us about your experience at the Novotel Paris 14 Porte d'Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane TISON Directeur Novotel Paris 14 Porte d’Orléans Standard : 01 41 17 26 00 st…

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Very pleasant stay! »

It was a great stay in the Hotel, the room was very beautiful (Suite, 502) and extremely comfortable. Only the breakfast area is a little bit small, on the weekend you had to wait for a table to become free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL P., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

Anonymous Business - 12/09/2018 AccorHotels certified review
« comfortable and friendly »

I keep coming to this hotel. I always feel welcome and the rooms are comfortable and quiet.

Debbie Business - 10/09/2018 AccorHotels certified review
« Excellent stay at Novotel Paris 14 Porte d'Orleans »

The staff at the front desk was very helpful, I asked for and received early check. Excellent service from the restaurant and bar staff, in spite of being understaffed. Nickolas was great, sorry can't remember the other name he was also helpful. Stayed in a renovated Suite with great view of Paris, the Eiffel Tower at night was beautiful. The room was very clean and the bed extremely comfortable. I found a few good cafes in walking distance, Paris Orleans was my favorite. Will stay again on next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE K., We very much appreciate your comments regarding your stay at the Novotel Paris 14 Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane TISON Directeur de site

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