Hotel - ibis Koblenz City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koblenz City Hotel

4.0/5 618 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Sauna  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Modern comfort: Our 106 rooms are equipped with air conditioning, desk, free WIFI and TV with a wide range of Sky channels. The ibis sleep-easy concept ensures a particularly relaxing night's sleep.

  • 106 rooms
  • 97 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 2 family rooms
  • 4 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,855 reviews

Our guest reviews for ibis Koblenz City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 618 reviews
Anonymous Business - 07/10/2018 AccorHotels certified review
« Alles ok »

Alles ok

Robert S. Couples - 02/10/2018 AccorHotels certified review
« Below standard »

Main complaint was about the breakfast. At 8 45 am it was difficult to find a clean table as the trays were left on them. Why don't you have a stacking trolley to have the trays removed from the table by your guests? A number of empty bowls and trays at the food counter needed filling which took about 10 to 15 minutes. The little cold water available was warm.... It would no doubt help if the staff would not argue in the kitchen but concentrate on the job in hand, namely providing a good service to the guests....this is not difficult, surely you have a system in place. Also the coffee machine stopped working which I told one of your staff about.... instructions on the display were to empty the residue coffee container which was not done....instead an 'out of order sign' was put up instead. So as you can see not good, considering you were the highest charging hotel by far of all the various Accor hotels we stayed in during our tour through Germany.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT S., Thank you for taking the time to tell us about your experience at the ibis Koblenz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Anonymous Solo - 01/10/2018 AccorHotels certified review
« well... used to be better... »

standard room (looking old tough), very good location, some members of the staff not so friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis Koblenz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ingolf Wagner GM

Oliver_nc Couples - 25/09/2018 AccorHotels certified review
« Excellent, Clean, and convenient. »

We had an excellent stay. The staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER H., We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Anonymous Couples - 25/09/2018 AccorHotels certified review
« Welcoming hotel after long hours of travel from USA »

Very convenient to Hbf as well as city center. Staff was very helpful, especially Silke (sic?). A suitcase was broken during travel to the hotel and she offered suggestions of where to purchase a replacement. Later, she personally helped search for passports we had misplaced in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN P., We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Peter Couples - 19/09/2018 AccorHotels certified review
« Good place to stay »

Hotel staff were friendly and helpful. Room was modern and clean. Breakfast was good. Charge of 3 euros/bike for parking was excessive.

Rudolph M. Couples - 03/09/2018 AccorHotels certified review
« Overnight stay »

Hotel excellent but suffered from excessive railway noise. The staff were first class

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUDOLPH m., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ingolf Wagner manager Ibis Koblenz City

Ali H. Families - 02/09/2018 AccorHotels certified review
« Short overnight stay to break train journey »

Room was very basic, very good double glazing that shut out street and train noise but air conditioning did not work and the room was very warm. Shower door was encrusted with limescale which had gone yellow as was tile grout - needs some bleach. Washbasin was not properly cleaned. Very handy for the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON H., Thank you for taking the time to tell us about your experience at the ibis Koblenz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Mrb Families - 28/08/2018 AccorHotels certified review
« Expensive for very basic accommodation »

The stay was just one night as we travelled across Germany. The price was higher than other hotels in the city but I decided to choose the recognisable brand Ibis. However, the room was so basic it didn't warrant the price. No amenities in the room beyond shower and bathroom and not even a kettle or telephone included. Could not even manage twin beds in one of the rooms and the rooms were noisy with street noise until late, but it was Saturday night. Breakfast was quite good but not beyond average fare. Definitely not worth the price. Staff were very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATHEW B., Thank you for taking the time to tell us about your experience at the ibis Koblenz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ingolf Wagner manager ibis koblenz City

Anonymous Couples - 24/08/2018 AccorHotels certified review
« Clean,comfortable,convenient »

The hotel is well designed and we found it quiet and comfortable for this class of accommodation. The staff were efficient and friendly. One criticism is that, as non smokers, dealing with cigarette smoke from people sitting by the main door was not a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN H., We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager ibis Koblenz City

Couples - 21/08/2018 TripAdvisor review
« Good location of good hotel »

The hotel is good value for money. Being close to the central station you expect noise in the front rooms, but the building is well insulated and has airco.The parking for bicycles is well organised, but very pricy compared to one car. You can park one car for two bicycles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dirk D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Terrence Couples - 20/08/2018 AccorHotels certified review

Staff were very friendly, clean room, very good beds. Breakfast was good. You should improve the lighting in the dinning {restaurant}

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRENCE N., We very much appreciate your comments regarding your stay at the ibis Koblenz City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Richard B. Couples - 31/07/2018 AccorHotels certified review
« Fabulous »

We receive a warm welcome whenever we stay in the Koblenz Ibis hotel. It has become a regular stopping point on our journey to and from Austria and we look forward to seeing all the staff each year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ibis Koblenz City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Confidential Business - 23/07/2018 AccorHotels certified review
« Excellent Hotel in the City Center of Koblenz in view of service, cost and sleeping comfort »

Warm welcome at the reception by the hotel director with a quickly check in. The very clean and comfortable rooms with air conditions offers a highly sleeping comfort. New large sized TV equipment is available with a lot of channels. The breakfast s another highlight and offers a variety of bred, rolls, cheese, sausages, eggs, fruits, marmalade and coffees etc. .....

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr B.; wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem wiederholten Aufenthalt im ibis Koblenz City. Über Ihre lobenden Worte freuen wir uns immer wieder sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit und Ihre Treue zu uns ist für uns die schönste Belohnung. Wir freueun uns schon, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ingolf Wagner Direktor Ibis Koblenz City

Anonymous Couples - 09/07/2018 AccorHotels certified review
« General satisfaction as normal with IBIS. »

Generally acceptable apart from breakfast. The breakfast was not as good as on our previous stays over the years at Koblenz City. The Broetchen were not top quality, there were only 3 types of conserve (jam), the cereal selection was minimal and there was no normal (3.5%) milk. You only offered semi-skimmed (1.5%) milk which of course is inferior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY L., Thank you for taking the time to share your feedback. All ibis hotels started a new breakfast for view month with new products. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner manager ibis Koblenz City

Sam Business - 26/06/2018 AccorHotels certified review
« Great location with very friendly staff. »

Everything was great except the bathroom was not very clean. There was hair on the sink in the corner which does not make a great impression.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner manager Ibis koblenz City

Couples - 21/06/2018 TripAdvisor review
« Well positioned and comfortable »

Easy walking to town and train station - v helpful staff. Room adequate for short stay, clean - all worked well. Breakfast good plenty of choice and not too crowded. Hot but air-con worked to reduce temp. Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ingolf Wagner manager Ibis Koblenz City

R. R. Families - 09/06/2018 AccorHotels certified review
« Satisfactory »

Comfortable stay at affordable cost.....

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ingolf Wagner manager ibis Koblenz City

Tony G. Couples - 31/05/2018 AccorHotels certified review

Second time that my wife and I have stayed at ibis Koblenz City and once again it was a very pleasant experience. Check in was smooth and simple (only sorry we didn't get the name of the very friendly gentleman on reception around 2pm on Monday 21-05-18). Check out was equally smooth two days later. Room very comfortable and free drinks voucher (Silver Status) most welcome! We hope to return soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY G., we very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next (3rd)visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner manager Ibis Koblenz City

Christopher D. Solo - 25/05/2018 AccorHotels certified review

Mostly happy with my stay. Breakfast was sufficient and apetising. Room was clean, typical Ibis Red hotel style. Once again, like a good number of the Accor group hotels, your treatment of your supposedly most important customers ie your Accor members leaves a lot to be desired. You very rarely make us feel important. I always have to ask for my drinks voucher, I'm hardly ever greeted and welcomed as an Accor member ( my level is Gold ) and " I know " that I don't get the better rooms in the category that I have booked....I have had to go back to reception and ask for better room than the one given to me. When I went to check in at this hotel, I proferred my Accor members card, the receptionist said " I just need your name ", when I looked at her in amazement, she reluctantly took my card. I was checked in, no mention of welcome as an Accor member and then I had to ask for my drinks vouchers. All of that should be ready when I front the counter for check in. That's what makes us as Accor members feel appreciated. Yu could learn a lot from the IHG.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ingolf Wagner manager ibis koblenz city

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