Novotel Cotonou Orisha Hotel 4 stars

TripAdvisor rating 3.5/5 233 reviews
Novotel Cotonou Orisha
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Near the airport and Cotonou beach

  • Comfortable rooms with unlimited WiFi and air conditioning

  • Five conference and seminar meeting rooms

  • An international restaurant

  • An outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • COTONOU
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Closed for renovation

Hotel location

Novotel Cotonou Orisha

Boulevard de la Marina
08 BP 0929
NA

cotonou
benin

Tel: +22921305662

Fax: (+229)21/304188

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    COTONOU At 2km / 1.25 miles - Shuttle free

  • By train

    OCBN At 6km / 3.73 miles

GPS :6.348814, 2.401088

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room, 1 king-sized bed

  • Max. number of persons: 2
  • Area: From 24

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24

Superior Suite with 1 king-sized bed

  • Max. number of persons: 2
  • Area: From 49

Our restaurants and bars

ORISHA

Type of cuisine: International

Dine how you want, when you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PENDJARI

Photo non contractuelle / Strictly non binding

Air conditioning and terrace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR TERRASSE PISCINE

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 300

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Cotonou Orisha

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

380 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

233 reviews

It was too good but has still room to be improvised

Customer review rating 3.5/5

Kundan K. Business - 09/08/2019 AccorHotels review

No Gym!! Thats a big missing part in the hotel Food should have more asian / continental taste as well because normally you will have more asian guests

Average

Customer review rating 3.5/5

F. O. O. Business - 08/07/2017 AccorHotels review

I had a positive experience while staying there

Customer review rating 3.5/5

Anonymous Business - 07/07/2017 AccorHotels review

I have mild allergies that never manifest unless in extreme conditions. Your hotel was one of them. Because of the filthy rooms, dusty, mouldy and decaying carpet, after few hours in the room, I had a crisis and I could not breath anymore. I asked to change the room, and the personnel was not helpful, I had to wait in the bar for more than half a day to be given a more decent room. We also were asked to move hotels because of a scheduled renovation. Information that was not communicated at the time of the booking. To make things worse, the personnel had some superfluous requirements, such us requiring to vacate the rooms at 8:30 AM and not providing any help with the luggage. Having to checking out and in again in Ibis. The rooms in Novotel cost twice the price of those in Ibis. No apology, compensation or helpful friendly service was witnessed during the process. Novotel is in noway a 4 star hotel and my stay there was the worst I have ever experienced.

Beautiful hotel but facilities run down

Customer review rating 3.5/5

Baskaran R. Business - 18/06/2017 AccorHotels review

Very relaxing but need a complete over haul of the facility, bedding to leaking pipe, dirty carpets old TV monitors and so forth. It has beautiful terrace facing the swimming pool and garden.

Good

Customer review rating 3.5/5

Olive Business - 30/05/2017 AccorHotels review

Good

It was pleasant

Customer review rating 3.5/5

Wilhelm V. Z. Business - 24/05/2017 AccorHotels review

Clean, friendly staff.

Nice stay

Customer review rating 3.5/5

Julien P. Business - 21/05/2017 AccorHotels review

Very cosy room and very helpful staff

Customer review rating 3.5/5

Anonymous Business - 01/05/2017 AccorHotels review

Food is very expensive and quality is truly disappointing. I was food poisoned and had to be hospitalized. When I reported the event to the front desk and to the chef, I received no empathy and no relief. Due to the food poisoning I could not check out and travel. I had to stay an extra night and was charged a much higher rate...

Customer review rating 3.5/5

Anonymous Couples - 14/04/2017 AccorHotels review

Hallways have not been vacuumed for a long time. Carpets need to be changed.

Customer review rating 3.5/5

Anonymous Business - 07/04/2017 AccorHotels review

Experience was ok ! The staff at the restaurant were very pleasant and always making sure that clients were satisfied. Room cleaned . Only incident was money stolen in my briefcase by security agent at check out .

Customer review rating 3.5/5

Anonymous Solo - 02/04/2017 AccorHotels review

The experience was good, except some small items to think about: - the TV screen is small for 4 stars hotel - the TV channels are not stable

Customer review rating 3.5/5

Anonymous Business - 24/03/2017 AccorHotels review

I suffered a severe food intoxication after eating at the hotel's restaurant and had to stay half a day at a local clinic to be rehydrated and treated with antibiotics. I spoke about it to the Chef of the hotel but he did not seem empathetic nor did he offer to erase the charge from my bill. As a result of my illness I could not depart as planned and had to stay an extra day in Cotonou, which was charged to me at a much higher premium compared to what I booked online. When I asked the front desk to keep the online rate, I received a "what are you talking about? look... On top of that, the hallways are not properly ventilated and the rooms are not very clean.

Customer review rating 3.5/5

Anonymous Business - 22/02/2017 AccorHotels review

Everything was fine except the internet which was very unstable. In addition, it was not possible to use the WIFI to do What's App which is a BIG problem

Customer review rating 3.5/5

Anonymous Friends - 22/02/2017 AccorHotels review

Staff were never overly friendly. Just seemed very bleh and disinterested most of the time Rooms are very old and dated... definitely need a lot of upgrading to the facilities. Towels were skimpy and not really what you expect for a Novotel Hotel needs lots of work to make it look appropriate for a Novotel

Customer review rating 3.5/5

Anonymous Business - 20/02/2017 AccorHotels review

Safe and calm , thank you.

Customer review rating 3.5/5

Anonymous Business - 17/02/2017 AccorHotels review

It looks that the quality of Novotel Orisha is going down compared to when it opened some 9 years ago. The equipment is getting worn out and the efficiency and attitude of the staff is deteriorating. With the expected arrival of Ramada and Golden Tulip nearby, I am quite concerned if Novotel Cotonou might follow the same fate its branch in Conakry and Accra.

Customer review rating 3.5/5

Anonymous Business - 13/02/2017 AccorHotels review

I came min twice a year in your hotel for 3-5 days. Every time it is the same story, your employee are very slow and the room they provide is not satisfactory, so you have to complain and they provide you a correct room. It seems they are not aware about fast check in and not willing to provide any services to the customers. Every years it becomes worst and worst, without any feedback on the Novotel management it is the last time I come in Novotel Orisha.

Not at the level

TripAdvisor rating 3.5/5

gregoiren2017 Business - 13/02/2017 TripAdvisor review

Overall stay was very disappointing, I have been several times to this hotel and it's getting worst and worst. The whole hotel is suffering from the lack of renovations for years and absolutely 0 work has been done. At least before the employees were friendly. This will be my last stay as there has been several new hotels in town.

Dear Mr Gregoire, We have received your comments regarding your last stay in Novotel Orisha Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very evaluable. We have taken note of all your remarks and can assure you that the necessary steps are taken to improve the quality of services. So we are going through some renovation program which will start very soon. For the service, we are constantly training our staff for a better service to be rendered. We sincerely apologize. We are looking forward to welcoming you again at Novotel Orisha Cotonou. We remain yours. Yours sincerely. Richard ROBAIX General manager
Customer review rating 3.5/5

Anonymous Business - 07/02/2017 AccorHotels review

third and definitely last time at the Novotel Cotonou. Terrible attitude of the staff in every area of the hotel. rooms not up to the mark. definite deterioration over the years.

Customer review rating 3.5/5

Anonymous Business - 23/01/2017 AccorHotels review

It was ok but for a Novotel I guess it need to be refreshed

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