Mount Lofty House - MGallery by Sofitel 5 stars

TripAdvisor rating 5.0/5 214 reviews
Mount Lofty House - MGallery by Sofitel
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Hotel extras

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Stables Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the 165 year history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • ADELAIDE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Golf course 18 holes Nearby
  • Tennis
  • Jogging track Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel

Hotel location

Mount Lofty House - MGallery by Sofitel

1 Mawson Drive
5152
crafers
australia

Tel: +61883396777

Fax: (+61)8/83395656

Contact email

Check-in from 14h00

Check out up to 11h00

  • SUMMIT RD.. :   STA/TRANSIT BUS FRANKLIN STREET

  • SUMMIT RD. :   CITY LINE ADELAIDE STATION

  • By plane

    ADELAIDE At 25km / 15.53 miles - Shuttle paying

  • By train

    ADELAIDE RAILWAY STATION At 20km / 12.5 miles

GPS :-34.986628, 138.70944

Our accommodations

Classic Room, 1 Queen Size Bed

  • Max. number of persons: x2
  • Area: From 16
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Phone(...)

Superior Room, 1 King Size Bed, Garden Room

  • Max. number of persons: x3
  • Area: From 35
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Phone(...)

Deluxe Room, 1 King Size Bed, Piccadilly Valley View

  • Max. number of persons: x3
  • Area: From 36
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Phone(...)

Executive Suite, 1 King Size Bed, Garden View

  • Max. number of persons: x2
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Phone(...)

Our restaurants and bars

HARDY'S VERANDAH RESTAURANT

Type of cuisine: Regional

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARTHUR WATERHOUSE LOUNGE

Photo non contractuelle / Strictly non binding

Delight in world-class cocktails, an extensive wine list (named best listing of South Australian Wines in Australia by Gourmet Traveller Wine this year), and casual dining in a beautiful New York styled cocktail bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 104 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 140 people

Find out more
Mount Lofty House - MGallery by Sofitel Meeting Room

Our guest reviews for
Mount Lofty House - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,070 reviews

tripadvisor tripadvisor

TripAdvisor Rating 5.0/5

214 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Could have been better

Customer review rating 4.4/5

Alec C. Families - 15/04/2019 AccorHotels certified review

For a 5 star hotel we were disappointed that we had to ask for supplies such as toilet rolls to be refreshed. Also the Gatekeepers Lodge had a narrow entrance gate. This was understandable but what was not acceptable was that having driven in there was not enough space to turn the car around. In the end we left our car outside - in the entrance to the building site.

Dear C. Family, Thank you for taking the time to tell us about your experience at the Mount Lofty House - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Your smiling staff, your setting in the hills, your comfortable lodgings, your peerless food & wine were a treat that we will revisit soon!

Customer review rating 4.4/5

Nickc Couples - 15/04/2019 AccorHotels certified review

As above

Dear Nick & Jen C., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J and L E.

Customer review rating 4.4/5

Jon E. Couples - 15/04/2019 AccorHotels certified review

Great setting, excellent service by staff,the dinner in the resteraunt unfortunately left my stomach feeling uncomfortable too many fancy things should be more emphasis on the main item of entree and main courses, red wine list disappointing , too many unknowns wines and prices unrealistic for what they were.

Dear Jon & Lea, Thank you for taking the time to tell us about your experience at the Mount Lofty House. I truly appreciate your words, and will pass your feedback on to my team. At Mount Lofty House, we strive to provide an amazing experience for every customer and I am sorry that we have let you down in this instance. Your feedback provides us a great opportunity to continually improve our product offering and as such we take it very seriously. Please be assured that we have taken your comments into consideration, and will aim to rectify the issue and prevent this future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again in the future. Sincerely, Jesse Kornoff General Manager

Unique and very enjoyable

Customer review rating 4.4/5

Peter Couples - 15/04/2019 AccorHotels certified review

My wife and I had a great stay and it was made even better thanks to David and all the staff. I have to say David went out of his way to make us welcome and to ensure we had a great experience. Thank you Kirstie and Peter

Dear Peter, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with David and the rest of the team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Surounded by RENOVATIONS & CONSTUCTION

TripAdvisor rating 5.0/5

Paradise19827510379 Couples - 15/04/2019 TripAdvisor review

Renovations under & room across being gutted. Booked a Valley view room not the basic. Offered to move us for one of the 3 nights then move us to cottage. We had unpacked so stayed 1 night in our room, they moved us to cottage next day without seeing it, came back from day out, wanted our orriganal booked room as cottage outside hotel grounds, had let our room, had to hike up to hotel for everything as dont do room service to cottage. Not enjoyable having just had secondary cancer treatments. We thought 3 lovely days of luxury having cocktails on our veranda, room service detail, Chef's at our fingertips, but this went horribly wrong. On the plus side we had a lovely dining experience at the Veranda

Great venue but the room was extremely musty.

Customer review rating 4.4/5

Rita D. Friends - 14/04/2019 AccorHotels certified review

We were in room 6. I could not sleep as I was worried my husband was going to have an asthma attack.

Dear Rita D., Thank you for taking the time to tell us about your experience at the Mount Lofty House - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fantastic, relaxing stay - wasn't long enough!

Customer review rating 4.4/5

Andrew Couples - 13/04/2019 AccorHotels certified review

Food was amazing. Surrounds were gorgeous. Felt very relaxed and pampered.

Dear Andrew & Lucy, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us - if only it were longer! I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Mrs

Customer review rating 4.4/5

Suzanne R. Families - 13/04/2019 AccorHotels certified review

Just right for our accomodation needs as an adult family.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Luxury in the Adelaide hills

Customer review rating 4.4/5

Lori D. Couples - 13/04/2019 AccorHotels certified review

Mount Lofty house exceeded our expectations from the moment we arrived. While I sipped a glass of bubbles on arrival, my husband followed another couple out of the hotel as they were being shown how to get to the mount Lofty summit track by the guests service’s manager David. Thankfully this was a good idea as it’s a bit tricky for the first 5 minutes and David continued to give this type of personal service throughout our stay. He welcomed us to join him at 5.00pm over a drink and a tour of the house. The HVR dining that first night was fabulous, the staff in the dining room were very attentive. In fact that was the standout, customer service was extremely high. We didn’t quite feel like we were at a hotel, this is a level above, at a grand accommodation with old fashioned service.

Dear Lori & Mark, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our David and the rest of the team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Mount Lofty House

Customer review rating 4.4/5

Susan C. Couples - 11/04/2019 AccorHotels certified review

A wonderful night! A very comfortable bed and the food at Hardys Verandah restaurant was amazing

Dear David & Susan, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Comfortable stay

Customer review rating 4.4/5

Anonymous Families - 11/04/2019 AccorHotels certified review

Staff very professional and helpful Everything you could need in my room very pleasant

Dear Sean, We very much appreciate your comments regarding your stay here at Mt Lofty House - it is always a pleasure to receive positive feedback. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

Excellent

Customer review rating 4.4/5

Bruce M. Couples - 11/04/2019 AccorHotels certified review

Fantastic! Very friendly team of staff. Very professional and attentive. Great location and surrounds. The food was amazing in a wonderful bar and restaurant with a warm and inviting ambiance.

Dear Bruce and Patsy, We very much appreciate your comments regarding your stay here at Mt Lofty House - it is always a pleasure to receive positive feedback. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager

All very ok

Customer review rating 4.4/5

Anonymous Couples - 10/04/2019 AccorHotels certified review

Waterhouse lounge: food very good, smart & friendly service, cosy atmosphere. Breakfast: very good all the way.

Dear Hanna/Tommy V., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

Wonderful experience

Customer review rating 4.4/5

Ron A. P. T. Couples - 10/04/2019 AccorHotels certified review

My husband and I stayed in the Gatekeepers cottage on the 2nd and 3rd April, we married nearby in Crafers on the 3rd. We had a wonderful time staying at Mt Lofty House and couldn’t have wished for anything better. The welcome was lovely and the staff made us feel very special. Our accommodation was perfect and in a romantic setting. The sparkling wine in the fridge and a bowl of fruit a nice touch. We had our wedding dinner in Hardy’s Restaurant and the food and service were exceptional. We’d decided to elope and it was just the two of us, My Lofty House was just right for us. We can’t wait to return and we hope to have our anniversary’s there as well. Thank You to the wonderful staff.

Dear Ron & Peta T., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations
Customer review rating 4.4/5

Graham A. K. P. Couples - 09/04/2019 AccorHotels certified review

our experience was extremely a wonderful 24 hours. The welcoming at reception was very friendly and the attention was very caring and personable. We were ungraded which we didn’t expect and when we got to the room we were blown away by its elegance and the personal things in it. The meal in the restaurant was something else we had never had such beautiful food with much attention from the staff wine and food was extremely well done not over powering but very good. The king size bed was very comfortable beautiful pillows and breakfast the next morning was delicious the only downside was the fog in the Piccadilly valley meant we couldn’t see much which you couldn’t control but. If you could you would have! Thanks so much for a great experience

Dear Kay and Graham P., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

Birthday Bliss

Customer review rating 4.4/5

Stephen B. Couples - 08/04/2019 AccorHotels certified review

The experience was amazing due to the excellent service and friendliness of the staff and of course the amazing location. The bedrooms are extremely well decorated which impressed my wife who is into interior decorating.

Dear Steve & Joss B., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

Overall, wonderful experience. Well greeted by Dave Tonkin. Score would have been 10 except we had an unpleasant experience on completing our dining.There were two mistakes in the bill and we had to work hard to have them corrected

Customer review rating 4.4/5

John T. Friends - 08/04/2019 AccorHotels certified review

see above Second time stay but we would like to come back. Also, it took ages to get our final account settled at reception due to inexperienced staff (but very nice)

Dear John & Eve t., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

Fantastic venue, wonderful service

Customer review rating 4.4/5

Tania G. Families - 08/04/2019 AccorHotels certified review

We stayed at Mt Lofty house for a family wedding, we were very well looked after, our room was just superb and the venue was just gorgeous.

Dear Robin and Tania G., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

A truly wonderful experience

Customer review rating 4.4/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

Mount Lofty House is a wonderful place to stay. We had dinner and the food and service was nothing short of amazing. The only negative was being asked to pay extra for a hot breakfast and barista coffee. These should be included in the room rate.

Dear Chris & Maureen N., We very much appreciate your comments regarding your stay at the Mount Lofty House - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren Modra Guest Relations

Beautiful

Customer review rating 4.4/5

Stacey Couples - 06/04/2019 AccorHotels certified review

We loved every minute

Dear Stacey & Michael, We very much appreciate your comments regarding your stay at the Mount Lofty House. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our team. Your feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel relies on our online reputation and word of mouth to drive the ongoing success of our business. Both myself and the team would be very grateful for any feedback you would like to leave on Trip Advisor by clicking on this link. https://www.tripadvisor.com.au/Hotel_Review-g10…-d256970-Reviews-Mount_Lofty_House_MGallery_Collection-Crafers_Adelaide_Hills_Greater_Adelaide_South_Au.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last. Kind Regards, Jesse Kornoff General Manager
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