Hotel - Mercure Broome
Mercure Hotel Mercure Hotel

Mercure Broome

3.5/5 574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WiFi in your room
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-20:30
    • Opening hours : Week-end 18:00-20:30

Business services

  • 3 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Spacious and contemporary, guest rooms at Mercure Broome provide a comfortable, peaceful retreat for both business and leisure travellers. This stylish Broome hotel features 136 modern guest rooms, with Superior, Deluxe and Privilege options available. Guest rooms feature views overlooking the beautiful Roebuck Bay or the hotel pool, with many offering a private patio or balcony. Each guest room features air-conditioning, comfortable bedding, WIFI access, a private ensuite, and a TV with cable channels.

  • 136 rooms
  • 45 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • WiFi in your room
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 1,762 reviews

Our guest reviews for Mercure Broome

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 574 reviews
Susan A. D. Couples - 11/07/2018 AccorHotels certified review
« What a great place »

The staff are so happy and friendly with a ready smile and a chat it is infectious. The pools are great and the rooms are comfortable. The view of the bay is great. So close to town in easy walking to the markets and shops. So pleased we stayed here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan & D., We very much appreciate your comments regarding your stay at the Mercure Broome and for your such kind comments of the team - we truly do have a great team here. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

David Business - 11/07/2018 AccorHotels certified review
« Happy with all aspects »

Comfortable room, nice pool, good location, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Alison Families - 11/07/2018 AccorHotels certified review
« Thanks for the upgrade »

I got a great deal on an early bird special but was disappointed with the room which was pretty dingy. The staff were wonderful in showing us a different room which was so much better but then gave us a complimentary upgrade. They were just so nice about everything. Please thank them for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us and thank you of your kind words of the team, which we definitely have an amazing team here at Mercure Broome. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Anonymous Families - 10/07/2018 AccorHotels certified review
« Comfortable »

Reception friendly. Rooms fairly comfortable but old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denay, We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you back in near future, we do also have a section of the hotel which is newer and more spacious in our Deluxe section, which i would highly recommend booking if you are coming back this way. Sincerely, Craig Kelmar General Manager

Anonymous Couples - 10/07/2018 AccorHotels certified review
« A relaxing break »

We stayed here for my husband's 60th birthday and had a delightful room overlooking Bedford Park with views to Roebuck Bay. The birthday card and fruit platter were a lovely surprise. The staff were helpful with good tips on things to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, We very much appreciate your comments regarding your stay at the Mercure Broome and choosing to spend your husbands 60th Birthday with us. I am happy to hear that you enjoyed a comfortable stay with us and an enjoyable birthday celebration. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Katy L. Business - 10/07/2018 AccorHotels certified review
« Ms »

Enjoyed my stay clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Jeffrey F. Solo - 10/07/2018 AccorHotels certified review
« Just great »

Loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Mercure Broome and always a pleasure to welcome you back. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Stuart R. Couples - 10/07/2018 AccorHotels certified review
« Broome stay over »

Pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, We very much appreciate your comments regarding your stay at the Mercure Broome and your loyalty to Accor as a Silver member. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I do note we fell short on the breakfast and would be open to hearing more so we can action accordingly. Thank you again for sharing your experience, and we hope we can welcome you back in the near future. Sincerely, Craig Kelmar General Manager

M C. Solo - 10/07/2018 AccorHotels certified review
« A comfortable hotel with competent and helpful staff »

I really liked my room, large and spacious with a balcony, looking out towards the sea. Breakfast was very good and staff were courteous and helpful. I found the restaurant extraordinarily expensive for dinner and only ate there once.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us and especially the beautiful views over Roebuck Bay. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Sarah B. Friends - 10/07/2018 AccorHotels certified review
« We had exactly what we needed befoer and after camping »

Our stay was pleasant and the staff friendly. Breakfast delicious and enormous choice of food. In the evening our barramundi was delious, e had it twice, the sweets were disapointing and long in coming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us and especially enjoyed the food, however do apologise for the desserts and have actually just changed these today. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Malcolm.h. Business - 09/07/2018 AccorHotels certified review
« Satisfactory »

Everything I needed .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm, We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Kelmar General Manager

Austin J. Couples - 08/07/2018 AccorHotels certified review
« Bed not up to standard of a mercury brand »

Front door could not be opened fully due to wooden surround on bed hitting door every time door was opened and mattress not up to standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Austin, Thank you for taking the time to tell us about your experience at the Mercure Broome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have shared your feedback with our maintenance team regarding the mattress to replace and regarding the beds with the door. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Kelmar General Manager

Fifo W. Business - 07/07/2018 AccorHotels certified review
« Facilities are adequate and rooms nice, great location. »

Out of approximately 8 stays at the hotel, the restaurant has only been made available for Dinner once. The meal in restaurant was top class though. Also I've had several occasions where I've been issued the wrong key or room number that didn't correspond to the coded key, which is annoying but was rectified immediately. Staff are usually helpful and the hotel is clean and secure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan, We very much appreciate your comments regarding your stay at the Mercure Broome and always a pleasure to welcome you back. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team and especially regarding the keys. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back again soon. Sincerely, Craig Kelmar General Manager

Lyn C. Solo - 06/07/2018 AccorHotels certified review
« Room was nice in a nice part of town and facilities including restaurant good. »

I stayed at Mercure Broome on my arrival and night before departure from Broome after doing a Kimberleys tour. The room I stayed in on 2nd July was more expensive and of course much nicer than the room I stayed in on 24th June. Facilities were good, receptionists were helpful, restaurant was nice and within walking distance of town centre. I would be happy to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Molly S. Couples - 06/07/2018 AccorHotels certified review
« We were delighted with our room and all services. »

See above. Room was excellent, restaurant provided excellent meals. We couldn’t fault our time with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Molly & Leslie , We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Paula W. Friends - 06/07/2018 AccorHotels certified review
« very comfortable and up to standard »

Friendly staff .Comfortable beds .Lots of Bathroom products and plenty of towels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, We very much appreciate your comments regarding your stay at the Mercure Broome and especially your kind words of the staff. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Anonymous Families - 04/07/2018 AccorHotels certified review
« Enjoyable »

I don't like writing reviews

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Broome and your continued loyalty to Accor as a Silver Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Sincerely, Craig Kelmar General Manager

Cheri R. Solo - 04/07/2018 AccorHotels certified review
« All the staff are very friendly and welcoming. »

I enjoyed staying with you and found that all my needs were met with ease. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheri, We very much appreciate your comments regarding your stay at the Mercure Broome. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also love to hear your feedback on our Trip Advisor page as we are endeavoring to build our reputation on this site. Below is the link if you could spare a few minutes to assist us: https://www.tripadvisor.com.au/Hotel_Review-g255102-d257092-Reviews-Mercure_Broome-Broome_Kimberley_Region_Western_Australia.html Thank you again for sharing your experience, and we hope we can welcome you back when next in Beautiful Broome. Craig Kelmar General Manager

Glenda Solo - 03/07/2018 AccorHotels certified review
« Relaxing stay, helpful staff. »

Comfortable room but windows need cleaning. Also there were only two English breakfast teas available each day, with only one on one day. Other selections were not to my satisfaction. If there had been 2 in the room this would have been very annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenda, We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team and especially our housekeeping team regarding the teas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you back again when next in Beautiful Broome. Sincerely, Craig Kelmar General Manager

Emily Business - 02/07/2018 AccorHotels certified review
« The staff were very accommodating and helped us prior to our stay at Mercure »

Stay was lovely. We were doing a photoshoot in Broome and stayed at the Broome Mercure. They were very accommodating and even upgraded one of the rooms, so that we would have more space to do hair and make up and get the models ready. We would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, We very much appreciate your comments regarding your stay at the Mercure Broome. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Sha who is definitely an asset to the team and assisted in looking after you. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope all went well on the shoot and we see you back again soon. Sincerely, Craig Kelmar General Manager

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