Mercure Hurghada Hotel 4 stars

TripAdvisor rating 4.5/5 5,502 reviews
Mercure Hurghada Hotel
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+ 26 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free car park

  • Family rooms

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Free WiFi. At reception & Shisha Corner only

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in the communal areas
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioned
  • HURGHADA INTL APT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • PorterPaying
  • ConciergePaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hurghada Hotel

Safaga road km 12

hurghada
egypt

Tel: +20653464646

Fax: (+20)65/3464640

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAIRO :   HURGADA

  • LUXOR :   HURGADA

  • By plane

    HURGHADA INTL APT At 9.7km / 6.03 miles - Shuttle free

  • By boat

    HURGHADA At 14km / 8.75 miles

  • By boat

    SAFAGA At 40km / 25 miles

  • By helicopter

    HURGADA At 8km / 5 miles

  • By car

    SAFAGA ROAD At 0.1km / 0.06 miles

GPS :27.132575, 33.828042

Our accommodations

Meticulously designed for relaxation and comfort, each of the 312 rooms offer breathtaking views and facilities to meet with your requirements and adapt to your personality

Standard Room with 2 single beds, Garden View

  • Max. number of persons: 3
  • Area: From 22
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Standard Room with 1 double bed, Garden View

  • Max. number of persons: 3
  • Area: From 22
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone
  • Bathrobe

Standard Room with 2 single beds, Pool View

  • Max. number of persons: 3
  • Area: From 22
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Standard Room with 2 single beds, Sea view

  • Max. number of persons: 3
  • Area: From 22
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Standard Room with 1 double bed, Sea view

  • Max. number of persons: 3
  • Area: From 22
  • Views: Sea side *

* Subject to availability

  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 2 single beds, Garden side

  • Max. number of persons: 4
  • Area: From 48
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 1 double bed, Garden side

  • Max. number of persons: 4
  • Area: From 48
  • Views: Garden side *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone
  • Bathrobe

Superior Room with 2 single beds, Pool view

  • Max. number of persons: 4
  • Area: From 48
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 1 double bed, Pool view

  • Max. number of persons: 4
  • Area: From 48
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Family Room, Garden Side

  • Max. number of persons: 5
  • Area: From 48
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Family Room, Pool Side

  • Max. number of persons: 5
  • Area: From 48
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Suite with 1 King Size bed, Pool side

  • Max. number of persons: 5
  • Area: From 96
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone

Our restaurants and bars

ASIATIC RESTAURANT

Type of cuisine: Other cooking style

Enjoy a wide selection of fresh & delicious seafood dishes in a modern setting. Offered once per stay free for Ultra all inclusive guests only

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DAR AL ANDALUS

Type of cuisine: International

Buffet Style venue offers show cooking and high quality cuisine from different corners of the world. Guests can enjoy their meals in the outdoor terrace overlooking the pool

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BEACH COCKTAIL BAR

Photo non contractuelle / Strictly non binding

Offering a wide range of cocktails

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE POOL BAR

Photo non contractuelle / Strictly non binding

Offering a wide range of snacks & cocktails

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTRA BAR

Photo non contractuelle / Strictly non binding

"Offering cocktails all day, late breakfast, afternoon tea, evening drinks and snacks"

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORIENTAL CAFE

Photo non contractuelle / Strictly non binding

"A true oriental experience, offering a variety of tea & coffee flavors all day & night "

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Azure bar

Photo non contractuelle / Strictly non binding

Offering a wide range of beverage

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 176

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Hurghada Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,087 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,502 reviews

Excellent experience

Customer review rating 4.6/5

Mostafa S. Friends - 05/11/2019 Confirmed reviews AccorHotels

One of the best hotels in Hurghada very good service the quality of food amazing thank you everyone there especial thanks to Mr. Essam Rooms manager , Hazem front office, Ahmed Reda ,Chef Mahmoud abdelsadek and Radwan Italian Resturant

Dear mostafa S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Overall we felt welcome, and we'll appreciated

Customer review rating 4.6/5

P. H. Families - 01/11/2019 Confirmed reviews AccorHotels

We had no issue that was not well addressed and fixed with care. Food was better than last year, entertainment though was on the downside, while we really appreciate the skill and the fun spirit of the guy responsible for the kids show, but the rest was not really good. Also on the downside the pool was not heated, and almost no body was in it all the time due to its cold temperatures, the management didn't think it is time to turn the heating on yet, though when we came last year at the same time it was crowded more than the sea, cause it was heated. Last issue were the hot water, it came to our knowledge after we complained twice, that every two rooms share one electric heater of 60 litre capacity, so at many occasions we had no hot water in the room. That is one huge issue, you should install large sunpowered heaters like most hotels do, or at least each room should have its own heater

Dear H. P., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Very satisfied

Customer review rating 4.6/5

M. N. M. E. Families - 30/10/2019 Confirmed reviews AccorHotels

I stayed with my family for 5 nights. Everything was perfect . Food was very tasty and variable . We had one invitation in oriental restaurant if was very good. We are delighted overall.

Dear E. M., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Perfect for ever

Customer review rating 4.6/5

Lamis Business - 26/10/2019 Confirmed reviews AccorHotels

Thank you team and management Mercure Hurghada

Dear Lamis S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Amazing hotel and Friendly Staff

Customer review rating 4.6/5

Ayman S. Business - 23/10/2019 Confirmed reviews AccorHotels

Really we enjoyed our stay in the hotel and hope to return back soon

Dear AYMAN S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis
Customer review rating 4.6/5

A. A. A. Business - 23/10/2019 Confirmed reviews AccorHotels

Amazing Resort , great staff doing the extra mile, presenting the Example of Guest service could be.

Dear A. a., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Very pleasent stay

Customer review rating 4.6/5

Ayman O. Families - 15/10/2019 Confirmed reviews AccorHotels

I enjoyed my stay so much with my family, staff is helpful, and thanks for upgrading my room for my wife’s birthday.

Dear Ayman O., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Excellent

Customer review rating 4.6/5

Adham Families - 12/10/2019 Confirmed reviews AccorHotels

Very good place, view, cleanliness, services

Dear Adham A., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

The most hotel i really enjoy specially the service. And i really tried lots of hotels in Egypt but this one was great.

Customer review rating 4.6/5

Ahmed S. Families - 12/10/2019 Confirmed reviews AccorHotels

- Service and treatment: great - Clean level: Very good - Animation team: Great - Food taste and Variety: Good - Beach clean level and service: Excellent - Pool clean lvl: Excellent - Water activities: Great, but wished for more (banana boat,.. ect) - Car parking: good and spacious, but wish for more cover from sun

Dear Ahmed S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

just as good as last time

Customer review rating 4.6/5

Adrian P. Families - 09/10/2019 Confirmed reviews AccorHotels

100%

Dear ADRIAN p., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Good

Customer review rating 4.6/5

Hesham H. Families - 04/10/2019 Confirmed reviews AccorHotels

It was my first time staying at Mercure hurghada hotel this summer and not the last one: 1- reception was very gentle with me. 2- location of hotel is excellent. 3- perfect sandy beach with high security and safe guard teams. 4- Swimming pool is very suitable for all ages 5- Dj music on pool was perfect. 6- animation programs in theater wonderful and attractive. 7- all staff are honest and respectful. 8- main restaurant very beautiful but i don’t like the food as it is not having variety in each day.

Dear Hesham H., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

3 Day All-inclusive Kitesurfing trip

Customer review rating 4.6/5

Chester Friends - 02/10/2019 Confirmed reviews AccorHotels

Rooms and air conditioning were good. Food was available and also good. We upgraded to include drinks at the Ultra bar which was a good value. We used the on-site Harry Nass kitesurfing center which was awesome. I'd come back to this location. Angela was super helpful a number of times in our 3 day stay.

Dear Frank P., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Excellent stay, recommended for my friends

Customer review rating 4.6/5

Mohamed M. A. Couples - 02/10/2019 Confirmed reviews AccorHotels

Excellent hotel staff Excellent room service, excellent beach, pool Food is good but to have more types, quantity to be increased

Dear Mohamed M., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Good

Customer review rating 4.6/5

Mohab S. Families - 01/10/2019 Confirmed reviews AccorHotels

The hotel outlets are well maintained; food quality is not up to the Accorhotels standards, it needs to be improved as well as the hotel all inclusive bars which has a huge hygiene issue. Most of the hotel stuff are decent and nice except some of the house keeping stuff. The first one i have got was really good. The 2nd one was not as good as the 1st one. He did not take a good care of my room as the 1st one

Dear Mohab S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Mr.Yehia

Customer review rating 4.6/5

Yehia M. Business - 18/09/2019 Confirmed reviews AccorHotels

it was perfect stay really we engeoyed our stay thanks to all team members and big thanks to the management team and on top The General Manager for every thing and we will come back soon

Dear Yehia M., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Second Home

Customer review rating 4.6/5

Nabil A. T. Friends - 18/09/2019 Confirmed reviews AccorHotels

It was great time staff was amazing and rooms was clean,food was delicious

Dear Nabil A., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Ahmed Abou El k.

Customer review rating 4.6/5

Ahmed A. E. K. Families - 15/09/2019 Confirmed reviews AccorHotels

superb

Dear ahmed abou el k., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

It is excellent place BUT some shortages are present

Customer review rating 4.6/5

Reda T. Families - 06/09/2019 Confirmed reviews AccorHotels

good

Dear Reda T., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Perfect

Customer review rating 4.6/5

S. A. Families - 27/08/2019 Confirmed reviews AccorHotels

Best vacations ever!!!

Уважаемый A. S., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Expected better

Customer review rating 4.6/5

Mohammed T. J. Families - 26/08/2019 Confirmed reviews AccorHotels

The food was very bad , the room is good furniture but housekeeping service like soap, towels, water bottles were not enough. Also , coffee and tea once upon staying this is not fair. Reception mr. Ahmed was very very helpful and make our check in quickly. I ask for a near building to the main restaurant cause my father is old age and can’t walk, they give us our room in the last building in the resort!! We ask for a wheelchair, they bovid us with non working one !!

Dear mohammed turki j., Thank you for taking the time to tell us about your experience at the Mercure Hurghada Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis
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