Mercure Hurghada Hotel 4 stars

TripAdvisor rating 4.5/5 5,288 reviews
Mercure Hurghada Hotel
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+ 26 Services
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Room 1

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Children's age
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Hotel extras

  • Free car park

  • Family rooms

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Free WiFi. At reception & Shisha Corner only

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in the communal areas
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioned
  • HURGHADA INTL APT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hurghada Hotel

Safaga road km 12

hurghada
egypt

Tel: +20653464646

Fax: (+20)65/3464640

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAIRO :   HURGADA

  • LUXOR :   HURGADA

  • By plane

    HURGHADA INTL APT At 9.7km / 6.03 miles - Shuttle free

  • By boat

    HURGHADA At 14km / 8.75 miles

  • By boat

    SAFAGA At 40km / 25 miles

  • By helicopter

    HURGADA At 8km / 5 miles

  • By car

    SAFAGA ROAD At 0.1km / 0.06 miles

GPS :27.132575, 33.828042

Our accommodations

Meticulously designed for relaxation and comfort, each of the 312 rooms offer breathtaking views and facilities to meet with your requirements and adapt to your personality

Standard Room with 2 single beds, Garden View

  • Max. number of persons: 3
  • Area: From 22
  • Most of the accommodation: Balcony *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone(...)

Standard Room with 1 double bed, Garden View

  • Max. number of persons: 3
  • Area: From 22
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone
  • Bathrobe

Standard Room with 2 single beds, Pool View

  • Max. number of persons: 3
  • Area: From 22
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Standard Room with 2 single beds, Sea view

  • Max. number of persons: 3
  • Area: From 22
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Standard Room with 1 double bed, Sea view

  • Max. number of persons: 3
  • Area: From 22
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 2 single beds, Garden side

  • Max. number of persons: 4
  • Area: From 48
  • Most of the accommodation: Balcony *

* Subject to availability

  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 1 double bed, Garden side

  • Max. number of persons: 4
  • Area: From 48
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone
  • Bathrobe

Superior Room with 2 single beds, Pool view

  • Max. number of persons: 4
  • Area: From 48
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Room with 1 double bed, Pool view

  • Max. number of persons: 4
  • Area: From 48
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Family Room, Garden Side

  • Max. number of persons: 5
  • Area: From 48
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Family Room, Pool Side

  • Max. number of persons: 5
  • Area: From 48
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering
  • Direct dial telephone

Superior Suite with 1 King Size bed, Pool side

  • Max. number of persons: 5
  • Area: From 96
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering
  • Direct dial telephone

Our restaurants and bars

ASIATIC RESTAURANT

Type of cuisine: Other cooking style

Enjoy a wide selection of fresh & delicious seafood dishes in a modern setting. Offered once per stay free for Ultra all inclusive guests only

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DAR AL ANDALUS

Type of cuisine: International

Buffet Style venue offers show cooking and high quality cuisine from different corners of the world. Guests can enjoy their meals in the outdoor terrace overlooking the pool

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BEACH COCKTAIL BAR

Photo non contractuelle / Strictly non binding

Offering a wide range of cocktails

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE POOL BAR

Photo non contractuelle / Strictly non binding

Offering a wide range of snacks & cocktails

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTRA BAR

Photo non contractuelle / Strictly non binding

"Offering cocktails all day, late breakfast, afternoon tea, evening drinks and snacks"

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ORIENTAL CAFE

Photo non contractuelle / Strictly non binding

"A true oriental experience, offering a variety of tea & coffee flavors all day & night "

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Azure bar

Photo non contractuelle / Strictly non binding

Offering a wide range of beverage

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 176

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Hurghada Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,030 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

5,288 reviews

Amazing hotel

Customer review rating 4.6/5

Ahmed S. Families - 03/08/2019 AccorHotels review

Everything is just perfect; all hotel staff are friendly dealing with guests, rooms sparkly clean, restaurant is daily having BBQ with different varieties, food is delicious, beach is clean with services and suitable for children

Dear Ahmed S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Great Hotel Amazing Staff

Customer review rating 4.6/5

Sam H. Families - 19/07/2019 AccorHotels review

The hotel is excellent. The staff are very friendly. The rooms are clean . The food is good . The animation team is below expectations but Farid is excellent . The reception team is great . The manager Mr. Karim is great .

Dear Usama H., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Thank you so much indeed

Customer review rating 4.6/5

Abdullah S. Families - 14/07/2019 AccorHotels review

Hello Mercure Hurghada staff. Thank you for making our stay in Hurghada is comfortable & wonderful. We appreciate your efforts to accommodate our small family. The gentlemen that worked in the reception were especially attentive, especially ( Mr. Hazem & Mr. Esam ), please send them warm regards. We look forward to future stay. Best regards Abdullah S.

Dear Abdullah S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

excellent Hotel, but restsurant still not up to standard

Customer review rating 4.6/5

Denise T. Couples - 11/07/2019 AccorHotels review

Our second visit. Everything really good except the Main Restaurant. Every time we are there-:we only steht cooked food - we had sieht stomach problens. When we are in the Asia or Italian Restaurants on site , or outside in the town - we had no problems. The tables and chairs need replacing. The chairs are too low for the tables, and the plastic rattan has warped making the seats even lower. The cushionsc are marked and thin. Our room 1912 was great - thank you. Our room boy Khaled amazing. Methadone the boss in the Asia restaurant - a great.asset to.you. We loved the abieance and service We will be returning.

Dear Denise T., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Excellent experience

Customer review rating 4.6/5

Khaled S. A. Families - 23/06/2019 AccorHotels review

I would like to thank Mr. Essam Ahmed- Front office manager and all his team members especially Mr. Hazem Elnassag for their professionalism and friendly attitude. Really they all made my vacation, it was a wonderful and non forgettable one. They showed a notable dedication to satisfy all personal needs for each guest, I will never forget when Mr. Essam helped me to repair my car and also when Mr. Hazem helped me to preserve my daughter's food in the hotel's refrigerator. I had stayed in many Accor hotels inside and outside Egypt. However, the team of Mercure Hurghada shows unique example in delighting their customers and exceeding their expectations. Finally thank you all for the valuable hospitality, professionalism, cleanness in all over the hotel and services that all makes me more loyal to Accor.

Dear Khaled A., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Very enjoyable

Customer review rating 4.6/5

Anonymous Couples - 11/06/2019 AccorHotels review

We thoroughly enjoyed our time at the hotel, the grounds were very nice and the staff were friendly. Our only complaint was the activity sales people on the beach were always walking around and trying to get us to sign up for activities. I understand it’s their job and their culture, but when I’m in a private beach resort I would prefer more peace and uninterrupted relaxation.

Dear John S., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Thank You

Customer review rating 4.6/5

Ahmad M. Families - 11/06/2019 AccorHotels review

From arrival to departure the staff could not have been more accommodating.Hazem and Ahmed at reception desk both happy to help and always offer warm assistance with true smile. Chef Shehata and osama both was great and have a good spirit to play with my kid and make us happy daily at dinner thank you chefs they added nice touches to my son. All staff were courteous, friendly and attentive. Amazing entertainment show daily we were so happy. It was very nice experience to us, thanks to Mr. Essam rooms manager he was especially kind, attentive and warm without being intrusive.

Dear Ahmed M., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis
Customer review rating 4.6/5

Katrina E. J. Couples - 09/06/2019 AccorHotels review

Absolutely amazing we stay here for many months a year

Dear Katrina - Elizabeth J., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Mr

Customer review rating 4.6/5

Ibrahim B. Families - 23/05/2019 AccorHotels review

My first contact was with Mr Hazem on the phone. Great man, very professional and polite. When we arrived, there was a problem with our reservation and the girls at the reception were not very helpful. A new receptionist, Ahmed, called Mr Hazem who came from his rest and amazzingly solved the problem. During our stay, he was a great help and always smiling. Can't remember their names but I think Atef and the cook at the pool bar were just amazing and very welcoming.

Dear Ibrahim B., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Mercure Hurghada is my second house

Customer review rating 4.6/5

Anonymous Business - 23/05/2019 AccorHotels review

Great moment there but I ask who send this survey to be sure I am not Mohamed S. my name is Ahmed not Mohamed so I neglect response to first mail

Dear Ahmed, We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Very Good

Customer review rating 4.6/5

Mark Solo - 22/05/2019 AccorHotels review

The facilities at the hotel were great, and the staff were very friendly. The food was also good. The only area I think you should look to improve is the WiFi as there isn’t enough bandwidth for it to be useable and it’s only available in the hotel reception area.

Dear Mark V., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

A lot to improve

Customer review rating 4.6/5

Diogo N. Couples - 21/05/2019 AccorHotels review

1. The wifi not being available widely within the premisses of the hotel is not acceptable. The reception is the only place with wifi, which gathers people there to try and be online making everyone's connection snail pace at best! 2. Staff throws wheelbarrows of rubbish just outside the beach that is no longer part of the hotel permisses. The water is full of plastic floating 3. Not enough counter space on the restaurant which creates massive queues, specially in the egg station in the morning. On dinner, until we go outside and spot that there is another food station, there is no information that there are other options not on display inside the restaurante. 4. Guests will take food to the room and leave the plates outside, which will only be picked up next day. There is no one available from room service time until next day to see this and collect it? 5. Last night reception called us at 11pm asking what time i had to leave the next day.. i was already asleep! Why 11pm at night?

Dear Diogo N., Thank you for taking the time to tell us about your experience at the Mercure Hurghada Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Hurghada hotel

Customer review rating 4.6/5

Denise C. Couples - 04/05/2019 AccorHotels review

It was a pleasant stay the only thing that i would say is that the food was not as i expected, disappointing at times & i feel that it could be better, having spoken to some guests who stayed at the Mercure 4 years ago they said that the food then was superb.

Dear Denise C., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Lovely vacation at the sea

Customer review rating 4.6/5

Assen T. Couples - 02/05/2019 AccorHotels review

A very nice complex of separate villas, each housing about 10 rooms on 3 levels. Three pools of different sizes plus its very own private beach with two small gulfs, one shallow and one deep. Right across the lovely Hurghada aquarium. Very friendly and attentive staff. Good food selection and enough space.

Dear Assen T., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Nice Stay

Customer review rating 4.6/5

Ahmed E. Families - 30/04/2019 AccorHotels review

Overall nice stay with a V. good level of service and hospitality. Entertainment activities can be better.

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Perfect location. Nice hotel

Customer review rating 4.6/5

Imad H. Families - 26/04/2019 AccorHotels review

The Location of the Hotel was very good. In the centre of the city connecting many highways where you can skip traffic. Breakfast has vast varieties and good. Staff very friendly and helpful.

Dear Imad El H., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Great value for money!

Customer review rating 4.6/5

Mohammed Families - 26/04/2019 AccorHotels review

Overall very satisfied. rooms very clean and spacious. lots of activities throughout the day. good food.

Dear Mohammed H., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Feel at home and enjoy :-)

Customer review rating 4.6/5

Hala A. Couples - 23/04/2019 AccorHotels review

The MERCURE Hurghada is the best place to relax in a great ambiente with the best Service...

Dear Hala A., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

large account manager

Customer review rating 4.6/5

Ahmed M. Friends - 17/04/2019 AccorHotels review

Good holiday And Nice place .

Dear Ahmed m., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis

Second Home

Customer review rating 4.6/5

Nabil A. Friends - 11/04/2019 AccorHotels review

Thanks so much for the front office team speacial thanks to hazem and his warm welcome,Taha and his hospitality Speacial thank to Mr.Kareem and his great team Mr.hossam and Mr.Essam And rest of the management team.

Dear Nabil A., We very much appreciate your comments regarding your stay at the Mercure Hurghada Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karim EL HERAZY General Manager MERCURE Hurghada ACCOR BRANDS: Sofitel, Novotel, Pullman, Ibis
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