Mercure Saint Nectaire Spa & Bien-être Hotel 3 stars

TripAdvisor rating 3.5/5 257 reviews
Mercure Saint Nectaire Spa & Bien-être Hotel
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Hotel extras

Gym, outdoor swimming pool (open until 10/15), a 1.5 acre (6000 m²) park, 6 naturally-lit, air-conditioned, and fully equipped meeting facilities (120 pers.), and free car park. This Mercure hotel hosts more than 50 national seminars every year.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Saint Nectaire Spa & Bien-être Hotel

Les Bains Romains
63710
saint nectaire
france

Tel: +33473885700

Fax: (+33)4/73885702

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AULNAT At 40.7km / 25.29 miles

  • By car

    A75 N°14 ISSOIRE At 24km / 15 miles

  • By car

    A75 N°6 CHAMPEIX - ST NECTAIRE At 19km / 11.88 miles

  • By train

    CLERMONT FERRAND At 42km / 26.1 miles

GPS :45.579166, 2.996494

Our accommodations

Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior Room with 1 double bed and 1 pull-out bed

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Classic Room with 1 double bed and 1 pull-out bed

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Iron

Superior Room with park view and 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior Room with park view, 1 double bed and 1 pull-out bed

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Superior Room with 1 double bed, for people with reduced mobility

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

LE JARDIN ROMAIN

Type of cuisine: Regional

This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.

Dinner

19:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SOURCE BLEUE

Photo non contractuelle / Strictly non binding

The piano-bar has a terrace by the swimming pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 96

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Saint Nectaire Spa & Bien-être Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

3,440 reviews

tripadvisor

TripAdvisor Rating 3.5/5

257 reviews

RJE

Customer review rating 4.0/5

Rje Couples - 25/09/2019 AccorHotels review

Our second village to this lovely hotel. Spacious comfortable rooms. Well appointed. Charming receptionist at check-in (and out). Elegant dining room, although this tie we were eating out. Plenty of flat hardstanding car parking

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

we selected the hotel for its restaurant but we could not get access.

Customer review rating 4.0/5

C. Families - 17/09/2019 AccorHotels review

very disappointing. we arrived around 6:30pm after a long 800 km journey and were expecting to have a quick dinner at the hotel before we go on the road again the day after for a 500 km final journey. At arrival time, we have been advised the restaurant was full as there was a special event and no additional guests were allowed. We have not even been offered the opportunity to wait and have dinner later: no places left, full stop ! A shame ! We have been given contacts for a restaurant which was still on annual closure and finally ended up in a Pizzeria, together with a couple of other people who booked their room night at the same hotel and, like us, expected to have dinner at the hotel. On top of that, we found out the trundle bed was actually not a trundle bed but a folding bed, despite I called the hotel to double check it as I wanted to avoid the bed to be too small for my kids: hopefully, it was large enough for my 6 year old kid but my 10 year old daughter would never have slept in there...

Lovely place to stay

TripAdvisor rating 3.5/5

Peter N Family - 14/08/2019 TripAdvisor review

The Breakfast was particular bad. No one changed the products then eventually when the egg came out it was stone cold. Very disappointing breakfast. The concierge staff had been very helpful indeed as the bar staff

Family house style

Customer review rating 4.0/5

Bl44 Families - 09/08/2019 AccorHotels review

Room with Park view with 2 kids. Very pleasant stay in this nice hotel. We liked the restaurant/bar rooms and terrasse, swimming pools, the garden with tables for a drink and ping-pong table.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

A RELAXING STAY AT MERCURE SAINT NECTAIRE

TripAdvisor rating 3.5/5

779jeanphilippeb Solo travel - 08/08/2019 TripAdvisor review

THE PLACE TO FIND CALM AND WELNESS AND TO HAVE A BREAK AND TAKE A DEEP BREATH DON4T MISS TO TASTE THE LOCAL AWESOME CHEESE France's central Auvergne represents almost a quarter of the country's cheese production. Cheese lovers there are spoiled for choice. Out of all of Auvergne's delicious cheeses, King Louis XIV had a soft spot for the Saint-Nectaire.

To avoid absolutely

TripAdvisor rating 3.5/5

Sherpa449983 Couples - 27/07/2019 TripAdvisor review

Poor quallity of rooms (no air, onditionning, old bathroom) and poor service. There was only one server present at the breakfast buffet, while there was a crowd and many items were missing. In addition, some products such as tea came from a cheap brand, incompatible with the status of the Mercure brand !

A pleasant surprise

Customer review rating 4.0/5

David Couples - 18/07/2019 AccorHotels review

Something of a time warp- both hotel and St Nectaire but attractively so

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Could be so much better

Customer review rating 4.0/5

Mark Couples - 10/07/2019 AccorHotels review

The location was good with free parking next door. The corridors to bedrooms were very dark. No lights on until you walk into the corridor. Made it feel very unwelcoming and spooky. Our room was small and poorly painted. Bed was comfortable but there was very limited space to put things on. Both the indoor and outdoor pools were on the small side but good. Our main issue was with the restaurant. It is a huge beautiful room but there was absolutely no atmosphere. We were shown to our table and given menus with not a word from the staff. Staff hardly said anything the whole time. It was so weird and lacking in atmosphere that everyone eating spoke in whispers or not at all! Food choice was very limited but the food was of reasonable standard. Breakfast was not much better. We were told the restaurant was closed the following evening but we would not have eaten there again as we like to eat in a pleasant, relaxed atmosphere which certainly was not on offer here. Hotel staff were generally ok but did the minimum and offered no conversation or a smile. So a mixture of feelings for us. With a few tweaks and staff training it could be so much better. Just some flowers around the outside pool/ seating area would give the impression that somebody cared about the place.

Disappointed

Customer review rating 4.0/5

Anonymous Couples - 22/06/2019 AccorHotels review

Check in was ok Could not eat in the restaurant we were told it was fully booked for the evening this I feel is unacceptable We asked where we could eat and were directed to a restaurant in the village which was of very low standard food/cooking and service We had a drink in the hotel bar just after 21:00 then the staff closed it without telling us just switched the lights off and walked away that is rude Breakfast was poor the staff ignored the food was running out didn’t replenish it coffee awful

.

Restaurant closed?

Customer review rating 4.0/5

Anonymous Couples - 30/05/2019 AccorHotels review

While checking in at 13.00, was told by the receptionist that unfortunately the restaurant was completely closed for the evening, but that there were restaurants in the town where we could eat. We were very disappointed to hear this. Later we searched for somewhere for our evening meal and only found one place open. The owner was a lovely man who served a very basic but homemade menu, at a very reasonable price. We returned to the hotel bar to obtain our complementary drinks. We were staggered to see that the Restaurant was fully open with guests being served. At first we thought it was only for a tour group, however while we sat in the bar numerous guests entered the room gave thier room number to the waiter and then sat down. They had nothing to do with the larger group. It was clear that thier we're spare tables during the hour we sat and watched. What a disgrace to lie to guests about the restaurant being CLOSED when it clearly was not. We picked you're hotel for it facillities including the restaurant. We have travelled the world staying in the whole range of Accord hotels, and have never been lied to.

.

Genial

Customer review rating 4.0/5

Leo Couples - 21/05/2019 AccorHotels review

Personnel au top

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

Totally unsatisfactort

Customer review rating 4.0/5

Neil B. Couples - 20/11/2018 AccorHotels review

Disappointing no notice of restaurant being shut, informed too late to cancel, given only room with scaffolding outside the window , blankly refused a change of room. Reception totally unprofessional.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Caye Chef de Réception

Good but no wow factor

Customer review rating 4.0/5

Anonymous Couples - 24/10/2018 AccorHotels review

Good. Staff were friendly, hotel was clean, but it didn't quite live up to the pictures we saw on line.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Dissapointed

Customer review rating 4.0/5

Julie Business - 02/10/2018 AccorHotels review

Althought the staff were very helpful, but the hotel itself is not very comfortable and rather old-fashioned. We had expected something better.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

GREAT HOTEL

Customer review rating 4.0/5

Tony M. Business - 27/08/2018 AccorHotels review

WE LOVE COMING TO ST NECTAIRE BUT THE BEST THING IS YOUR RESTAURANT FOOD IS REAL RESTAURANT FOOD , THE BEST IN ANY MERCURE INF RANCE WE HAVE EVER HAD !!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception
Customer review rating 4.0/5

N. S. Couples - 25/08/2018 AccorHotels review

Sauna piscine massage

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

A comfortable hotel with an excellent restaurant, situated in a nice village

Customer review rating 4.0/5

David H. Couples - 20/08/2018 AccorHotels review

We chose the hotel for an overnight on the way to the South of France because it seemed to be a traditional hotel in a quiet village and with picturesque surroundings, just a little way off the main highway. Unfortunately the small car park was full because of a function in the hotel, but we were able to use a nearly public car park. We were disappointed at check-in to be told that the restaurant was also fully booked but, as soon as we reached our room we had a call from reception to say that they had found us a table. The menu was excellent, with regional specialities of the Auverne and local wine. The room was comfortable, but with rather plain furnishings, and the bathroom was good. In the morning we were able to have breakfast on the terrace. Hotel staff were very friendly and efficient, and it did not feel like a chain hotel. It was a thoroughly good experience for our first night in France and we were very satisfied.

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Nectaire Spa & Bien-Etre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Caye Chef de Réception

Hotel with character and great SPA

Customer review rating 4.0/5

John Couples - 13/08/2018 AccorHotels review

Wonderful staff. Lot of character. Advantage of Accor while preserving charm and character. Restaurant is great. Special menu. The spa is fantastic. So are the swimming pools & sauna. Only minus point: the bathrooms. Not up to the standard of Mercure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Good

Customer review rating 4.0/5

Anonymous Families - 04/08/2018 AccorHotels review

Good location in St Nectaire. Rooms are nice and clean. Reception staff was really nice and helpful. Breakfast staff needs to learn to clear tables as guests leave. Every day, many tables had dirty dishes on them. Staff was going by tables and not clearing. Swimming pool needs a few more lounge chairs.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Pleasant stay

Customer review rating 4.0/5

L. Families - 02/08/2018 AccorHotels review

Nice hall, living room and dining room. Standard room very small and with no fridge neither lock. Nice but small pool with very few deck chairs. Nice terrace for meals but service overworked. Our phone reservation was not taken into account when we arrive for diner.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception
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