Hotel - Mercure Saint Nectaire Spa & Bien-être Hotel
Mercure Hotel Mercure Hotel

Mercure Saint Nectaire Spa & Bien-être Hotel

3.5/5 747 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Leisure and activities

  • Indoor heated pool
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna
    • Tanning salon
  • Other sports activities
    • Billiards/Snooker
    • Boules/petanque
    • Horse riding (Nearby)
    • Quad bikes (Nearby)
    • Table tennis
  • Snow Skiing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.

  • 71 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 19 family rooms
  • 3 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,450 reviews

Our guest reviews for Mercure Saint Nectaire Spa & Bien-être Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 747 reviews
Anonymous Couples - 24/10/2018 AccorHotels certified review
« Good but no wow factor »

Good. Staff were friendly, hotel was clean, but it didn't quite live up to the pictures we saw on line.

Julie Business - 02/10/2018 AccorHotels certified review
« Dissapointed »

Althought the staff were very helpful, but the hotel itself is not very comfortable and rather old-fashioned. We had expected something better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Tony M. Business - 27/08/2018 AccorHotels certified review
« GREAT HOTEL »

WE LOVE COMING TO ST NECTAIRE BUT THE BEST THING IS YOUR RESTAURANT FOOD IS REAL RESTAURANT FOOD , THE BEST IN ANY MERCURE INF RANCE WE HAVE EVER HAD !!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

N. S. Couples - 25/08/2018 AccorHotels certified review

Sauna piscine massage

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

David H. Couples - 20/08/2018 AccorHotels certified review
« A comfortable hotel with an excellent restaurant, situated in a nice village »

We chose the hotel for an overnight on the way to the South of France because it seemed to be a traditional hotel in a quiet village and with picturesque surroundings, just a little way off the main highway. Unfortunately the small car park was full because of a function in the hotel, but we were able to use a nearly public car park. We were disappointed at check-in to be told that the restaurant was also fully booked but, as soon as we reached our room we had a call from reception to say that they had found us a table. The menu was excellent, with regional specialities of the Auverne and local wine. The room was comfortable, but with rather plain furnishings, and the bathroom was good. In the morning we were able to have breakfast on the terrace. Hotel staff were very friendly and efficient, and it did not feel like a chain hotel. It was a thoroughly good experience for our first night in France and we were very satisfied.

John Couples - 13/08/2018 AccorHotels certified review
« Hotel with character and great SPA »

Wonderful staff. Lot of character. Advantage of Accor while preserving charm and character. Restaurant is great. Special menu. The spa is fantastic. So are the swimming pools & sauna. Only minus point: the bathrooms. Not up to the standard of Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Anonymous Families - 04/08/2018 AccorHotels certified review
« Good »

Good location in St Nectaire. Rooms are nice and clean. Reception staff was really nice and helpful. Breakfast staff needs to learn to clear tables as guests leave. Every day, many tables had dirty dishes on them. Staff was going by tables and not clearing. Swimming pool needs a few more lounge chairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

L. Families - 02/08/2018 AccorHotels certified review
« Pleasant stay »

Nice hall, living room and dining room. Standard room very small and with no fridge neither lock. Nice but small pool with very few deck chairs. Nice terrace for meals but service overworked. Our phone reservation was not taken into account when we arrive for diner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

John Couples - 15/07/2018 AccorHotels certified review

Only criticism is tea bags with those little cartons of milk in the room is undrinkable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Peter K. Friends - 13/07/2018 AccorHotels certified review
« Good people working in a hotel long past its time. »

Pleasant welcome, pleasant staff in restaurant, friendly checkout but hotel looks tired and dated. It is not up to the normal Mercure standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Jacques Friends - 23/06/2018 AccorHotels certified review
« Poorly executed »

Won't be back, extremely unsatisfied. The reception staff were great but the restaurant experience was beyond terrible. If a group is booked in don't bother, go somewhere else if anywhere is open, all attention will be on them and if you don't say the meal was great the attitude is unbelievable. You WILL wait for everything, from ordering to bill! I'm very disappointed as the area has beautiful surroundings and always stay in AccorHotels but this one was not what I expected. No aircondioning or fans available and if you want to open the window you will have the group noisy all night. Dropped the ball on this one!

Disappointed G. Couples - 21/06/2018 AccorHotels certified review
« Nice hotel, but disappointing room »

We booked a superior room with twin beds; however the room did not appear superior in any way. On checking with reception, we were told that this was the only room with twin beds, and if we wanted to change to a room on the park side, it would have to be to a room with a double bed. The next morning the receptionist told us that all superior rooms were on the park side and only had double beds; so how were we able to book (and pay for) a ‘superior’ room with twin beds? Rooms are described on the website as bright, but our room was dark and unwelcoming. Also no toiletries apart from a small piece of soap. Although the bathroom was surface clean, the shower screen and taps were caked with lime scale, the seal on the shower screen was mouldy and the hose on the shower head was breaking. You could only use the pool if you paid €6 extra per person for towels. Disappointing when we only wanted a quick swim. The public rooms are very nice and breakfast was excellent, but If this had been the first Mercure we had stayed in, it would have put us off booking another.

Anonymous Couples - 07/06/2018 AccorHotels certified review
« Acceptable accommodation but the restaurant menu was poor »

The welcome was fine and the room was ok but below expectations for a Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Warwick C. Families - 04/06/2018 AccorHotels certified review
« Lovely staff »

Stayed one night with family as passing through St Nectaire

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Clive B. Couples - 04/06/2018 AccorHotels certified review
« Slightly disappointed »

Good welcome, average room, outdoor pool not open and looked a mess- not like the photos. Food and service good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Unknown Families - 14/05/2018 AccorHotels certified review
« Dull, expensive for what it is and the quality »

1 - room was small for a family room 2 - out of date and felt poor quality 3 - Spa swimming pool dirty 4 - Staff rushed at dinner time 5 - very poor quality of food for dinner 6 - breakfast presentation/display not in real order

Anonymous Families - 09/05/2018 AccorHotels certified review

Massage piscine hotel

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Responsable Réception

Monique G. Couples - 19/03/2018 AccorHotels certified review
« stay Mercure St Nectaire »

Pleasant hotel but not very nice decors

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Responsable Réception

Cj Families - 08/03/2018 AccorHotels certified review
« charmant »

charmant

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marie Caye Responsable Réception

David B. Couples - 30/12/2017 AccorHotels certified review
« Are you sure this is Mercure? »

Room was okay for basic, but I paid for Superior. Manager did nothing to recognize my Gold status. Every other Mercure, I am greeted by a welcome letter, a nice snack or amenities in my room, and room upgrades. At Saint Nectaire, you receive nothing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to share your feedback. Initially you have booked a Superior room with street view; as an upgrade we attribuate a Superior room with garden view (in fact, this day we didn't have privilege room). In all Mercure 3***, there is no amenities or goodies for A-club guest (silver, gold or platinium) ; when you came we gave you a welcome drink, wardrobe and an upgrade room (if we have availabilities). We hope to welcome you back to our hotel soon! Sincerely, Marie Caye Responsable Réception

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