Mercure Saint Nectaire Spa & Bien-être Hotel 3 stars

Customer review rating 4.0/5 3,029 reviews
Mercure Saint Nectaire Spa & Bien-être Hotel
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Gym, outdoor swimming pool (open until 10/15), a 1.5 acre (6000 m²) park, 6 naturally-lit, air-conditioned, and fully equipped meeting facilities (120 pers.), and free car park. This Mercure hotel hosts more than 50 national seminars every year.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Other sports activities
  • Snow Skiing (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Saint Nectaire Spa & Bien-être Hotel

Les Bains Romains
63710
saint nectaire
france

Tel: +33473885700

Fax: (+33)4/73885702

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AULNAT At 40.7km / 25.29 miles

  • By car

    A75 N°14 ISSOIRE At 24km / 15 miles

  • By car

    A75 N°6 CHAMPEIX - ST NECTAIRE At 19km / 11.88 miles

  • By train

    CLERMONT FERRAND At 42km / 26.1 miles

GPS :45.579166, 2.996494

Our accommodations

Completely renovated in April 2010 in contemporary style with all modern comforts, our rooms are ideal for both business trips and family vacations.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 1 double bed and 1 pull-out bed

  • Max. number of persons: ‌4
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room with 1 double bed and 1 pull-out bed

  • Max. number of persons: ‌4
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Iron(...)

Superior Room with park view and 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with park view, 1 double bed and 1 pull-out bed

  • Max. number of persons: ‌4
  • Area: From 22
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 1 double bed, for people with reduced mobility

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Audio docking station(...)

Our restaurants and bars

LE JARDIN ROMAIN

Type of cuisine: Regional

This restaurant has 2 large rooms in a bright traditional style, with large bay windows, 23-ft (7-meter) ceilings and wood floor. Sophisticated menu, as well as local and children's menus.

Dinner

19:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SOURCE BLEUE

Photo non contractuelle / Strictly non binding

The piano-bar has a terrace by the swimming pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 96 m²

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Saint Nectaire Spa & Bien-être Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

3,029 reviews

Restaurant closed?

Customer review rating 4.0/5

Anonymous Couples - 30/05/2019 AccorHotels certified review

While checking in at 13.00, was told by the receptionist that unfortunately the restaurant was completely closed for the evening, but that there were restaurants in the town where we could eat. We were very disappointed to hear this. Later we searched for somewhere for our evening meal and only found one place open. The owner was a lovely man who served a very basic but homemade menu, at a very reasonable price. We returned to the hotel bar to obtain our complementary drinks. We were staggered to see that the Restaurant was fully open with guests being served. At first we thought it was only for a tour group, however while we sat in the bar numerous guests entered the room gave thier room number to the waiter and then sat down. They had nothing to do with the larger group. It was clear that thier we're spare tables during the hour we sat and watched. What a disgrace to lie to guests about the restaurant being CLOSED when it clearly was not. We picked you're hotel for it facillities including the restaurant. We have travelled the world staying in the whole range of Accord hotels, and have never been lied to.

Genial

Customer review rating 4.0/5

Leo Couples - 21/05/2019 AccorHotels certified review

Personnel au top

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

Totally unsatisfactort

Customer review rating 4.0/5

Neil B. Couples - 20/11/2018 AccorHotels certified review

Disappointing no notice of restaurant being shut, informed too late to cancel, given only room with scaffolding outside the window , blankly refused a change of room. Reception totally unprofessional.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marie Caye Chef de Réception

Good but no wow factor

Customer review rating 4.0/5

Anonymous Couples - 24/10/2018 AccorHotels certified review

Good. Staff were friendly, hotel was clean, but it didn't quite live up to the pictures we saw on line.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Dissapointed

Customer review rating 4.0/5

Julie Business - 02/10/2018 AccorHotels certified review

Althought the staff were very helpful, but the hotel itself is not very comfortable and rather old-fashioned. We had expected something better.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

GREAT HOTEL

Customer review rating 4.0/5

Tony M. Business - 27/08/2018 AccorHotels certified review

WE LOVE COMING TO ST NECTAIRE BUT THE BEST THING IS YOUR RESTAURANT FOOD IS REAL RESTAURANT FOOD , THE BEST IN ANY MERCURE INF RANCE WE HAVE EVER HAD !!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception
Customer review rating 4.0/5

N. S. Couples - 25/08/2018 AccorHotels certified review

Sauna piscine massage

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marie Caye Chef de Réception

A comfortable hotel with an excellent restaurant, situated in a nice village

Customer review rating 4.0/5

David H. Couples - 20/08/2018 AccorHotels certified review

We chose the hotel for an overnight on the way to the South of France because it seemed to be a traditional hotel in a quiet village and with picturesque surroundings, just a little way off the main highway. Unfortunately the small car park was full because of a function in the hotel, but we were able to use a nearly public car park. We were disappointed at check-in to be told that the restaurant was also fully booked but, as soon as we reached our room we had a call from reception to say that they had found us a table. The menu was excellent, with regional specialities of the Auverne and local wine. The room was comfortable, but with rather plain furnishings, and the bathroom was good. In the morning we were able to have breakfast on the terrace. Hotel staff were very friendly and efficient, and it did not feel like a chain hotel. It was a thoroughly good experience for our first night in France and we were very satisfied.

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Nectaire Spa & Bien-Etre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Caye Chef de Réception

Hotel with character and great SPA

Customer review rating 4.0/5

John Couples - 13/08/2018 AccorHotels certified review

Wonderful staff. Lot of character. Advantage of Accor while preserving charm and character. Restaurant is great. Special menu. The spa is fantastic. So are the swimming pools & sauna. Only minus point: the bathrooms. Not up to the standard of Mercure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Good

Customer review rating 4.0/5

Anonymous Families - 04/08/2018 AccorHotels certified review

Good location in St Nectaire. Rooms are nice and clean. Reception staff was really nice and helpful. Breakfast staff needs to learn to clear tables as guests leave. Every day, many tables had dirty dishes on them. Staff was going by tables and not clearing. Swimming pool needs a few more lounge chairs.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Pleasant stay

Customer review rating 4.0/5

L. Families - 02/08/2018 AccorHotels certified review

Nice hall, living room and dining room. Standard room very small and with no fridge neither lock. Nice but small pool with very few deck chairs. Nice terrace for meals but service overworked. Our phone reservation was not taken into account when we arrive for diner.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception
Customer review rating 4.0/5

John Couples - 15/07/2018 AccorHotels certified review

Only criticism is tea bags with those little cartons of milk in the room is undrinkable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Good people working in a hotel long past its time.

Customer review rating 4.0/5

Peter K. Friends - 13/07/2018 AccorHotels certified review

Pleasant welcome, pleasant staff in restaurant, friendly checkout but hotel looks tired and dated. It is not up to the normal Mercure standard.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Poorly executed

Customer review rating 4.0/5

Jacques Friends - 23/06/2018 AccorHotels certified review

Won't be back, extremely unsatisfied. The reception staff were great but the restaurant experience was beyond terrible. If a group is booked in don't bother, go somewhere else if anywhere is open, all attention will be on them and if you don't say the meal was great the attitude is unbelievable. You WILL wait for everything, from ordering to bill! I'm very disappointed as the area has beautiful surroundings and always stay in AccorHotels but this one was not what I expected. No aircondioning or fans available and if you want to open the window you will have the group noisy all night. Dropped the ball on this one!

Nice hotel, but disappointing room

Customer review rating 4.0/5

Disappointed G. Couples - 21/06/2018 AccorHotels certified review

We booked a superior room with twin beds; however the room did not appear superior in any way. On checking with reception, we were told that this was the only room with twin beds, and if we wanted to change to a room on the park side, it would have to be to a room with a double bed. The next morning the receptionist told us that all superior rooms were on the park side and only had double beds; so how were we able to book (and pay for) a ‘superior’ room with twin beds? Rooms are described on the website as bright, but our room was dark and unwelcoming. Also no toiletries apart from a small piece of soap. Although the bathroom was surface clean, the shower screen and taps were caked with lime scale, the seal on the shower screen was mouldy and the hose on the shower head was breaking. You could only use the pool if you paid €6 extra per person for towels. Disappointing when we only wanted a quick swim. The public rooms are very nice and breakfast was excellent, but If this had been the first Mercure we had stayed in, it would have put us off booking another.

.

Acceptable accommodation but the restaurant menu was poor

Customer review rating 4.0/5

Anonymous Couples - 07/06/2018 AccorHotels certified review

The welcome was fine and the room was ok but below expectations for a Mercure

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Lovely staff

Customer review rating 4.0/5

Warwick C. Families - 04/06/2018 AccorHotels certified review

Stayed one night with family as passing through St Nectaire

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Caye Chef de Réception

Slightly disappointed

Customer review rating 4.0/5

Clive B. Couples - 04/06/2018 AccorHotels certified review

Good welcome, average room, outdoor pool not open and looked a mess- not like the photos. Food and service good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marie Caye Chef de Réception

Dull, expensive for what it is and the quality

Customer review rating 4.0/5

Unknown Families - 14/05/2018 AccorHotels certified review

1 - room was small for a family room 2 - out of date and felt poor quality 3 - Spa swimming pool dirty 4 - Staff rushed at dinner time 5 - very poor quality of food for dinner 6 - breakfast presentation/display not in real order

.
Customer review rating 4.0/5

Anonymous Families - 09/05/2018 AccorHotels certified review

Massage piscine hotel

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marie Caye Responsable Réception
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in saint nectaire