Hotel - Mercure Strasbourg Centre Petite France hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Petite France hotel

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4.0/5 714 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week OPEN FROM 12 AM TO 10 PM
    • Opening hours : Week-end CLOSE THE SUNDAY

Business services

  • Self service business centre
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Hotel location

Our rooms

All rooms in the Mercure Strasbourg Centre Petite France are totally renovated, air-conditioned and soundproofed with a modern and practical design. For more space, comfort and services included, choose one of our Privilege rooms.

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,436 reviews

Our guest reviews for Mercure Strasbourg Centre Petite France hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 714 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 18/01/2018
« Cosy modern hotel in the city centre »

I really enjoyed stay in the hotel, the staff were very nice during checkin and checkout...they let me in to my room at 1pm which was great. The room (not very big but I had no problem with that) had soundproof door and window so the sleep was very fine. And the breakfast was wow...such a choice of everything you can imagine! Great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JanPokornyCzech, Thank you for the great review following your stay in Mercure Strasbourg Centre Petite France! We are really glad that you enjoyed all aspects of your stay and appreciate the early check-in possibility. We hope welcoming you again very soon, Kind regards, François GARCHER, Manager

AccorHotels certified review
Luis Couples - 15/01/2018
« Good but improvable »

Good location but the staff could know more languages than just French. Also it was a mouse during breakfast and the staff didn't take care of it because they were afraid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr TORTAJADA PASTOR, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François GARCHER, Manager

AccorHotels certified review
Anonymous Couples - 14/01/2018

Excellent location. Very helpful reception. We were recommended a very nice restaurant.

AccorHotels certified review
Stephan Couples - 06/01/2018
« Disappointing »

The luxury room isn’t luxury. Old decoration needs refresh. Advertises iPad connection but the connection was for an iPad 2. For the same price in London i get a much better room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr DEQUAIRE, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François GARCHER, Directeur

AccorHotels certified review
Inna Couples - 04/01/2018
« Perfect location and reasonable price »

The stay was very good overall, thank you! There are only couple of comments: would be better if the cups for tea were not plastic. Please as well add separate shampoo and conditioner aside of bath cabin, it would be much more convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs BELEVSKAYA , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François GARCHER, Directeur

AccorHotels certified review
Anonymous Solo - 03/01/2018
« Cute, Accommodating, Quiet »

Very enjoyable front desk personnel. Clean and bright. I was allowed to check in hoirs early, which was a godsend after my flight. My room was on ground level, and I agreed to this. It was a tight squeeze getting to my room with my suitcase, but it was manageable. Very small bathroom, but this was expected. Literally around the bnlock from the metro and there were several little markets nearby. Recommend and will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, Manager

AccorHotels certified review
Jacqui Families - 01/01/2018
« Terrific! »

We had a fantastic experience staying here. All of the staff were friendly and helpful. We were travelling with our dog, which was also no problem. The room was very comfortable and clean. Well located. Breakfast was excellent. I can not fault this hotel and would highly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, Manager

AccorHotels certified review
Kharro Friends - 18/12/2017
« Well situated hotel with modern decor but very small rooms »

Convenient, good service, quiet and with a nice breakfast buffet. However, our room was very small. Difficult to move around and we are normal sized women. Easy access to both the central station and the city centre. Would stay here again but would ask for / book a bigger room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

AccorHotels certified review
Jknyc Solo - 14/12/2017
« Convenient and Clean »

Room was clean and good size. Location was equally convenient to train station and historic area. Good work space and electric outlets for business travelers. Did not care for decor and lobby and thought room was overpriced but probably comparable to other hotels in Strasbourg during Xmas season. Staff was pleasant but I was taken aback when I called to ask for a robe and they claimed my room did not qualify and am a member. Would stay again for convenience but not my first choice. Did not have any meals at the hotel since I arrived late and left early.but there are places to eat in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JODY K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, Manager

AccorHotels certified review
Victor Couples - 12/12/2017
« Tight but cozy and very convenient »

We chose this hotel for an overnight stay bridging our tour of Alsace with the next day departure via TGV to Paris. We chose well. A short walk to the station, a short walk to Hertz, an equally short walk to the center of the historical town and a bunch of good places to eat around. Helpful staff. Quiet room, in spite of the hotel being located at the cross roads of so many transportation and walk-through streets. As with many hotels in France, the room was tight, and so was the shower, but clearly a gem for a one night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTOR N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, Manager

AccorHotels certified review
Dimitar D. Couples - 04/12/2017
« Very nice hotel in a fantastic place »

Supurb location between Train station and the old city. We had a Premiere room so had a fridge and coffee maker. The room is new, with nice furniture, spacious, comfortable and quiet. The breakfast is also great! You have freshly pressed orange juice, coffee (espresso or cappuccino), milk, pastries, fruits, a lot of local cheese, all kind of bread, eggs, and so on. The staff is also really friendly. Would certainly recommend and will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIMITAR DIMITROV, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

TripAdvisor review
Couples - 03/12/2017
« Very nice hotel close to the old city »

The location was absolutely fantastic as well. The room is new, with nice furniture, spacious, comfortable and quiet. The breakfast is also great! You have freshly pressed orange juice, coffee (espresso or cappuccino), milk, pastries, fruits, lot of local cheese, all kind of bread, eggs, and so on. The staff is also really friendly.

AccorHotels certified review
Ariane M. Business - 30/11/2017
« A Mercure that tries to surprise you »

There is clearly a strong effort from the management to have their hotel stand apart in the Mercure constellation. They are part of the franchise with all the comfort and features that go with it, but rooms and common areas are very nicely decorated with pictures of cities across the world, lovely Christmas decoration at reception. I had a lovely room on the top floor with old beams. I only found the breakfast overpriced at EUR 18,50. I have experienced extraordinary breakfasts elsewhere for much less ( the choice of salads and fish at the Crowne Plaza in Berlin..., the guacamole and choice of several types of porridges at the Ibis Blackfriar in London....). At this Mercure, you have all the classical choices of continental breakfast + eggs and pancakes + freshly squeezed orange juice that I find in most Ibis, Mercure and Novotel. You feel that ingredients are well selected and as much regional as possible (kugelhof which I did not try, a Munster among the cheeses). But for a business clientele, who does not have much time for breakfast or somebody concerned with his/her waistline who will just have a bowl of cereal, a slice of bread and a coffee, this is clearly too much. Maybe offer "A la Carte" as well as a Buffet? I did not try the room service but had a look at what they offered and there prices were very reasonable. I will come back but will take the breakfast only if I am there on a week-end.

AccorHotels certified review
E. K. Business - 02/11/2017
« Excellent stay as always! »

Wonderful stay, caring employees ready to help and answer any questions with a kindness and a grand smile!

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame KELPERI, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Strasbourg Centre Petite France. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. François Garcher, Directeur

AccorHotels certified review
Valerie Families - 31/10/2017
« Location: easy access, staff always ready to help »

Shame that the receptionist who welcomed us did not know about the weekend deal at the public car park they use. Small room but really well thought out shower. Nice self service coffee in the lobby. Manager hands- on (sweeping dead leaves Sunday early in the morning).

AccorHotels certified review
Anonymous Business - 30/10/2017
« The hotel is cosy, convenient location. »

Overall experience is good, the only trouble I have is the horrible ventilation noise in rooms ending with 2 (202, 302...). The noise is so strong that it does not let me sleep. The staff is very friendly, as usual.

AccorHotels certified review
Anonymous Business - 18/10/2017
« very good »

fine quite and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEDERICO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

AccorHotels certified review
Ian C. Families - 06/10/2017
« Your staff are very efficient and friendly. »

We stayed with you last year and enjoyed the hotel, therefore we chose this hotel again. Very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN CREEK, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

AccorHotels certified review
Calvin C. Couples - 24/09/2017
« Fantastic little gem in the middle of Strasbourg! »

The staff were really nice and easy to communicate with, the overall checkin process took no more than five minutes. Room was clean and beds were comfortable. I would stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CALVIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

AccorHotels certified review
E.h. Business - 22/09/2017
« everything smooth as usual »

I stay in the same hotel at least once a month for 4 nights (professional reasons) and sometimes even twice a month. It is rather annoying to be asked to rate it again each time. I don't change hotels because I am satisfied, obviously

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELLEN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Petite France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François Garcher, General Manager

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