Hotel - Mercure Strasbourg Centre Petite France hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Petite France hotel

4.0/5 772 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week OPEN FROM 12 AM TO 10 PM
    • Opening hours : Week-end CLOSE THE SUNDAY

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

All rooms in the Mercure Strasbourg Centre Petite France are totally renovated, air-conditioned and soundproofed with a modern and practical design. For more space, comfort and services included, choose one of our Privilege rooms.

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,891 reviews

Our guest reviews for Mercure Strasbourg Centre Petite France hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 772 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paula Couples - 03/03/2019 AccorHotels certified review
« Perfect location for a short break. »

The reception staff were extremely helpful and spoke in excellent English. The room was perfectly suitable for a short stay and had everything we required including a fridge. My one (very minor) downside was that we opened a soap sachet in the bathroom and both that and the towels were replaced the next morning which just seems wasteful when we had just used once and had hung to show they didn't need changing. We chose not to have breakfast - at 18Euros each - that seemed very expensive.

Business - 18/02/2019 TripAdvisor review
« Trendy and cosy at the same time »

The hotel is excellently located, within walking distance from all tourist attractions and shopping area; close to the Railway station. Still fresh and bright after renovation. Extremely friendly and competent staff. Very clean. The room has all you need - an excellent bed, the bath-robe and slippers, tea and coffee makers with generous supply of tees and coffees. Rich breakfast.

Iveta Business - 15/02/2019 AccorHotels certified review
« Trendy hotel »

A modernu and trendy hotel. Extremely friendly and helpful staff. Excellent Location. Comfortable, clean. Rich breakfast.

A A. Business - 14/02/2019 AccorHotels certified review
« Excellent location & clean cozy hotel »

Although a bit expensive but it’s location close to everything including railway station and downtown made it a lovely place to choose either for work or leisure. It’s clean, beautiful cozy rooms and lobby in addition to warm and helpful staff, the breakfast was I used to have in any mercure or Accor chain.

Anthony Business - 12/02/2019 AccorHotels certified review
« Great place to stay. »

Everything is great. Location, staffs, facility etc.

Bill Couples - 26/01/2019 AccorHotels certified review
« Some nice points »

Typical Mercure although some of the styling was Ibis Styles. Coffee pods in reception was a very nice touch. Early check in in in winter was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, François GARCHER, Manager

Elisabeth K. Business - 18/01/2019 AccorHotels certified review
« A feel-like-at-home hotel »

Very friendly and efficient staff, nice room, high level competency !

Risto Business - 17/01/2019 AccorHotels certified review

I got room 410. Immediately I noticed strong smell of mold in bathroom and also in the room. I stayed however the night. Next morning my eyes and nose were irritated. I asked next night another room, which was ok. I was surprised that room 410 could be offered to clients because mold is a treath for health.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre Petite France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, we hope that your recent stay last weekend was more enjoyable than the previous one. Sincerely, François GARCHER, Manager

Rw Friends - 10/01/2019 AccorHotels certified review
« Great hotel »

very pleasing, rooms are small but nice, modern and with every ammenity. free minibar, but need to provide more water, less soda.

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Modern equipped and well organised hotel in an attractive environment. »

Everything went well.

Paula Couples - 04/01/2019 AccorHotels certified review
« Content »

Plutot agreable

Elif N. A. Families - 31/12/2018 AccorHotels certified review
« Good location, heating problem in the rooms and overpriced »

The room was large enough, location is also good, close to both gare and the attractions. But considering the service, the hotel is significantly overpriced... the room was cold and even we told staff that we are freezing in the room, nothing changed. Next time I try another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A. , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, François GARCHER, Manager

Peter Couples - 29/12/2018 AccorHotels certified review
« Comfy stay »

Location is best, easy walk from train station and to city attractions. Comfy room and bed.Friendly reception. Parking €12 for 24 hrs in a public parking building nearby.

C. Solo - 27/12/2018 AccorHotels certified review
« Great stay with nice cosy hotel »

A very delightful stay at good location

Elisabeth K. Business - 19/12/2018 AccorHotels certified review
« A feel-like-at-home hotel »

Excellent service and extremely kind staff

Anonymous Business - 14/12/2018 AccorHotels certified review
« Very professionally run hotel »

I am a regular guest ( EP sessions). The hotel is very functional, rooms always immaculate. This is a three star hotel so rooms are very small, there is no bar etc but the overall standard is excellent even if the price is far too high during the EP sessions. A special word about the front desk receptionist (Thibault?). He is exceptionally friendly and helpful. He offers far better customer service than the receptionists at the 5 star Sofitel where I also regularly stay.

Anthony Business - 14/12/2018 AccorHotels certified review
« Great hospitality and location. »

All staffs are very friendly and helpful. Easy to access and close to train station.

Cati Families - 11/12/2018 AccorHotels certified review
« Comoda »

.

Anonymous Couples - 08/12/2018 AccorHotels certified review
« Great location, average hotel »

I was disappointed that the benefits of Gold Accor membership weren’t offered. I had to ask for drinks voucher and did not receive Welcome Gift at all. Bar area is a small corner of reception and not appealing for having a drink so we had one drink and left. French Accor hotels should join the rest of the world and provide drinks for all guests in the room. It is really mean to only offer drink to member when the second drink would only cost the hotel €1-€2. Considering the high room rate for this hotel a second drink is justified and stops loyal members feeling insulted. I know French properties have the discretion to do this but they should fall in line with the rest of the world.

Anonymous Families - 04/12/2018 AccorHotels certified review

Very enjoyable. very good location and very good reception staff. My only complaint is that the reception person could not identify the actress in the photo on the wall of my room, 308. Can anyone help?

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 79.00 EUR Non member rate
From 75.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates