Hotel - Novotel Florence North Airport
Novotel Hotel Novotel Hotel

Novotel Florence North Airport Hotel

3.5/5 1,752 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • FIRENZE AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 12 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 180 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 132 family rooms
  • 16 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,242 reviews

Our guest reviews for Novotel Florence North Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,752 reviews
Business - 08/10/2018 TripAdvisor review
« Not an airport hotel as commonly accepted as it's an expensive taxi ride away, but is a nice hotel »

Further from the airport than I thought it would be and the taxi cost 20+ Euro for the 8km ride.There is a shuttle to take you back to the airport when you return but stops at 11.30, not restarting until the afternoon. In my case that wasn't any good for my flight. A pity it isn't just every 30 mins all day. The hotel is very clean and the rooms well presented and modern. The bar / restaurant is fine, but small and gets very bust around 20.00. Breakfast is very good.I would recommend this hotel, but be prepared for the journey from the airport.

Claire O. Couples - 07/10/2018 AccorHotels certified review
« Enjoyed the renovated rooms, a terrific improvement! »

We’ve stayed at Novotel to be near FLR for a next day very early flight, at least five times now. This year was the best - what a nice surprise to see the nicely renovated guest rooms. Even the food seems to have been improved! The staff has always been very helpful.

Anonymous Friends - 07/10/2018 AccorHotels certified review

Helpful staff and good shuttle service

Tomasz M. Couples - 26/09/2018 AccorHotels certified review
« A nice and modern hotel with good service »

Almost everything in this hotel was perfect. A free shuttle bus service from the hotel to the city center (and back), nice and quick check-in, same for check-out, really an excellent and well-furnished room. I have written "almost" because we had a bit of bad luck. One Lufthansa flight was cancelled in the evening so the hotel had to accomodate ca. 100 guests and this was one big disaster for the restaurant and the bar. Waiting time for food and drink had no end, the sudden wave of unexpected hotel guests sent the Italian crew to the floor, just a knock-out.

A. E. K. Couples - 21/09/2018 AccorHotels certified review
« Retired Eng. »

we were on tour to italy stoped for 3 nights in firenze stay at Novotel Firenze Nord Aeroporto we received a warm welcome Thus we want to Thank the Accor Persone in the front desk having a great and delicious dinne having tasty Breakfest and Last we appreciate the house keeping personel| that took care to clean and orgenize the room each day of our 3 days we spent

Anonymous Couples - 21/09/2018 AccorHotels certified review
« Good but hotel needs rennovation »

Acceptable for quick overnight for early flight. Room was in pretty bad shape. Not in line with the price at all. Staff was plesant and food at restaurant was good. Elevator was a bit scary.

Patricia U. Couples - 18/09/2018 AccorHotels certified review
« Horrible! »

Upon check-in, being American and never staying in your hotel, we were not told, upon arrival by the front desk, about the key card insert to make things operable in the room. My husband felt very foolish going to the front desk and complaining about things not operable. Even then, the front desk didn't tell him about the use of the key card. Instead, they sent someone up to the room to explain the key card operation. Also, we were only given 1 room key upon check-in and my husband had to request a second, since, if he left the room, I would be in the dark. We also bought your dinner package which we would not do again. What was available on the menu should have been told to us before purchasing. We told the waiter to forget the purchase. We wanted the hamburger but he would not let us past the purchased menu. We told him we would pay for the hamburger but it never would happen. So we ate what we didn't want! The only thing that went well was our wake up call and our cab arrival. Your AM reception person was very nice though. He wanted to help with luggage and also offered coffee before we left. We had no time but he was personable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia U., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro Fiore Front Office Manager

H. D. Families - 18/09/2018 AccorHotels certified review
« A truly Accor experience! »

Room was larger than expected with all amenities that one would need. Staff extremely helpful, shuttle for the airport included, generous buffet breakfast, sparkly clean, and quiet.

Couples - 18/09/2018 TripAdvisor review
« Great Hotel »

The hotel has great amenities. The hotel is clean and the staffs were welcoming and helpful. The shuttle bus took us to the main train station. Unfortunately the shuttle does not run late enough to enjoy a dinner in Florence.

Fiona H. Families - 12/09/2018 AccorHotels certified review
« Easy to relax whilst waiting for family to fly in »

Reception staff were fabulous and very helpful. Meal service at night was not so good. Perhaps understaffed as we noticed a lot of guests getting frustrated when trying to get attention. Rooms very clean and restful

Anonymous Families - 08/09/2018 AccorHotels certified review
« Suitable for family traveling although service is very basic »

We stayed 1 night during a family travel. Good location next to the motorway. Pool and play area for kids are a plus. Staff was kind and professional. However, the quality of the food in the restaurant was poor for a 4-stars hotel. We had the feeling that the food was not prepared from fresh ingredients. Room cleaning service should be improved as well. Under the bed was full of dust, not the best for families with small kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas Z., Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mauro Fiore Front Office Manager

Ralf Families - 07/09/2018 AccorHotels certified review
« This Hotel offers more than others (at a better price) »

My Family and I have visited several hotels from many brands worldwide and this hotel really surprised us! Great service, very well located, nice, modern and clean rooms, the shuttle service is excellent. And all for a very good price. Thank You for making our stay so pleasant!

Anonymous Families - 05/09/2018 AccorHotels certified review
« Alles okay »

Super

Family - 03/09/2018 TripAdvisor review
« Value for money »

Stayed here for one night. Decent hotel, comfortable and clean rooms. Modern bathroom and well-equipped.. No instructions for the sofa bed and no sheets, duvets or towels provided for an extra person. After requesting these items from reception, we only recieved a sheet and a duvet. Not enough plugs in room. Pool wasn't open due to maintenance so didn't get to use that. Restaurant was poor, due to a lack of options and after asking if there was pizza as we saw lots of people eating this, we were told there was none, even though people who came in after us were able to have it. The staff were polite and friendly. Overall, value for money, but lots of room for improvement. However, we would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonnohh, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Mauro Fiore Front Office Manager

Svjetlana B. Families - 29/08/2018 AccorHotels certified review
« Very nice!! »

Nice hotel, lovely pool for our son, stuff more than helpful and friendly. Hope to visit this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Svjetlana B., We very much appreciate your comments regarding your stay at the Novotel Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mauro Fiore Front Office Manager

Eftichia S. Families - 26/08/2018 AccorHotels certified review
« Good choice »

Good hotel, very good room for a family, nice breakfast and the transfer to the city center super!

Family - 25/08/2018 TripAdvisor review
« Value for money and nice staff »

Everything has been great, especially providing shuttle service to downtown Firenze was one of the best. The room(double + sofa bed) my family stayed at was clean and staffs are very firendly. I would be greatly happier if the "cook to order" breakfast was provided.

Barbara C. Families - 23/08/2018 AccorHotels certified review
« Nice, Scandinavia modern decor hotel. »

The air conditioning was poor and inconsistent. My only real complaint as it was very hot in Italy.

Anonymous Families - 20/08/2018 AccorHotels certified review
« Quick but comfortable stay. »

Staff was very nice, elevators were slow as one was broken. Restaurant staff were great! We chose this hotel as it was close to the airport and had a shuttle, but did not realize the shuttle only operated certain hours and not early in the am when a large majority of International flights depart Florence. So we had to take a cab which was over 30 EUR. We could have spent one more night in the city and taken a cab from there for the same amount. That was a disappointment.

Anonymous Business - 20/08/2018 AccorHotels certified review
« Very good hotel near airport »

Very good.

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