Hotel - Mercure Chiang Mai
Mercure Hotel Mercure Hotel

Mercure Chiang Mai

Our hotels AccorHotels
3.5/5 1,033 reviews
All hotels in Chiang mai
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 1350.00 THB Non member rate
From 1350.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Nearby)
  • Wheelchair access
  • Outdoor unheated pool
  • Breakfast
  • Well-being
    • Massage (Paying)
    • Tanning salon (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Nearby)
  • Wheelchair access
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioning
  • CHIANG MAI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Tanning salon (Nearby)
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

  • 159 rooms
  • 100% non-smoking hotel
  • 27 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 655 reviews

Our guest reviews for Mercure Chiang Mai

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,033 reviews
AccorHotels certified review
Patrick G. Friends - 08/11/2017
« The charm of a classic old hotel which kept its elegance »

Really enjoyed staying here. Good rooms with enormous beds. Very helpful staff with excellent service Breakfast was fun

AccorHotels certified review
Ratchaporn Couples - 30/10/2017
« One choice in chiangmai for accor member »

The hotel is too old. Standard room and Superior room not significant difference, just larger bed in superior room. Welcome drink has only non-alcohal . Breakfast is ok (better than ibis chiangmai but they have cocktail in welcome drink menu at ibis) . Always got the room at third floor.

TripAdvisor review
Solo travel - 30/10/2017
« too far from downtown »

Very Nice Property. But its too far from downtown, for my needs. They had a shuttle, but it operated from 7-10pm. The Staff was superior! Room was very nice. I like how the hotel handles the non-smoking policy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nglansth, We are pleased to read that you had such a memorable stay at The Mercure ChiangMai and that the wonderful staff here took good care of you. We are delighted you were comfortable in our care and could take advantage of our facilities and activities. Thank you very much for your review and we hope you and your family will have the opportunity to return again soon. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

AccorHotels certified review
Debbie Families - 29/10/2017
« Chiang Mai stay »

Check in was easy, staff friendly and helpful. I used my stay free voucher for one of the nights as an Accor member. It would have been helpful if I had been asked for my stay free voucher and the breakfast one that went with it when I was checking in. I had to go back to my room on the last morning to find it. The lobby staff were great helping us with transport as we needed it. Breakfast was good each day but please - give up on the bacon. It was not very nice. There was a good variety of food catering for the many nationalities that were staying. Our room was quiet and clean. I like the way the tea/coffee area is set up but there is no power point for the electric jug. The swimming pool was lovely and clean and a nice area to relax in. Generally, everything was comfortable but the hotel is looking a little tired. Just little things like the trim on the beautiful lamp in the room was coming off and I am sure there are people locally who could fix these things. Room service was efficient. Laundry service was efficient.

TripAdvisor review
broomstickdoris Family - 29/10/2017
« Break away »

I liked the Mercure in Chiang Mai but it is in need of an update. The staff were great, the location was ok, the airport pick up and drop off was on time. There was a Tops supermarket almost next door along with a small cafe (good coffee!) and a few other shops. Beds were comfortable. Wifi a little intermittent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Broomstickdoris, Thank you for taking your valuable time to tell us about your experience at the Mercure Chiang Mai. Please rest assured that your constructive comment will be shared to all for further improvement. We hope to have the opportunity of welcoming you back to beautiful Chiang Mai and to our hotel again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

TripAdvisor review
Robert Z Couples - 25/10/2017
« Good hotel »

Staff very friendly and carring, however the hotel looks tired. You can feel the age of the property. The recceptionist and concierge absolutely number one! Focus on customer needs and willing to help more than expected. Breakfast - great choice. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert Z, Your kind words regarding the Receptionist and Concierge have been shared with our associates to be their encouragement for their dedication and to be the roll model to all our staffs. We look forward to you returning to enjoy further quality stay experiences whenever you visit Chiangmai again. Thank you for your recent patronage and for giving us the opportunity to provide you a comfortable and memorable stay. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

TripAdvisor review
Solo travel - 24/10/2017
« Friendly staff »

The staff were all very friendly. I received good advice. The location of the hotel is also good. Quiet area but not too far from the city. I went on a private one-day trip to Baan Tong Luang Village where eight ethnic tribes are living. As we left quite early, we were the only visitors for over an hour. I had a great opportunity to chat with the people. In the afternoon, my driver took me to Wat Doi Suthep, the most beautiful temple near Chiang Mai.

AccorHotels certified review
Hunsa Business - 19/10/2017
« old but still good »

The hotel is undergoing a renovation. We were upgraded to a room which the renovation was completed. Room was spacious and nice, clean and evrything worked well. Good thing about grand old hotel is that the room is quite large and comfortable. Buffet breakfast was good especially with the member discount. They treated the accor members well.

AccorHotels certified review
Philip K. Couples - 19/10/2017
« Mercure Chiang Mai »

Whilst the location of the hotel was not the best, the room was comfortable and clean. Staff were excellent.

AccorHotels certified review
Peter F. P. Couples - 18/10/2017
« 8 days in Chiang Mai »

The Mercure Chiang Mai was a good choice. The deal; offered on the junior suite was attractive and the 2 room 2 bath suite was spacious and comfortable. I was very impressed with the quality of the al-la-carte restaurant, the Thai food particularly good and the chef was prepared to cook to our taste ( spicy). Although this is an older hotel and showing ware here and there it has character and a friendly feel, everybody was helpful. Didn't get to try the pool but difficult access for people with disability. When are hotels going to install steps for those who cannot use a ladder? Overall very pleased and would stay in this hotel again. Minor slip up on checking out the receptionist forgot to return our credit card meaning it had to be sent by taxi to the airport an unnecessary expense.

TripAdvisor review
chanthakany Family - 17/10/2017
« Good location for transport »

This hotel locate nearby archade Changpuak. It is very good for travel to somewhere in Chiangmai or Lampoon by bus or van which cheaper than red pick up. There is free shuttle services from hotel to Chiangmai night bazar in the evening. Breakfast is nice. Bed and pillows are comfortable but there is no toothpast and tooth brush services! Room is quite big but look a little bit old even just renovated. Smoking in hotel is prohibited. Tops supermarket is very close to hotel as well as a fresh market nearby. Nice local food restaurant "Huen Muan Jai" far from hotel 1.6km.

AccorHotels certified review
Tuangthong Families - 16/10/2017
« Overall is Good like last time. »

The sign is brighter and good outside renovation. The fruit buffet in the breakfast should be separate in each kind for easy choosing.

AccorHotels certified review
Will Families - 16/10/2017
« Clean and spacious Hotel with great Staff »

Enjoyed our stay as we had 2 interconnecting room with our kids. The Staff were brilliant and assisted whenever they were asked. It is not a Modern Hotel but the rooms were very well maintained and clean. The Bath rooms were renovated and were quite modern. Pool was good and so was breakfast. It had a good western and eastern spread. Thank you and it is value for money. Near a Supermarket and Pharmacy.

TripAdvisor review
Business - 13/10/2017
« basic room »

The basic room and facility are fine, no more special. But at the downstairs has TOPS super market a customer can buy anythings here. If you like a favorite place, you can find at Nimmanhemin road is better!!!

AccorHotels certified review
Alan Solo - 11/10/2017
« Very attentive and polite staff »

Hotel did everything to make stay a pleasant one.

TripAdvisor review
Family - 09/10/2017
« Mercure Chiang Mai »

Overall it was a clean property but very dated.Pool was clean but the surrounding needs an update. Breakfast was very basic for a 4 star hotel & probably needs an overhaul of menu as it falls behind compared to the rest of Accor Hotel that I have stayed at.Breakfast staff needs a bit more training on attending to guests. Eyes off the mobile will be a good start. Staff were very friendly but command of English needs a bit of enhancement as communicating was a bit of a challenge at times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rravinthranr, Thank you for choosing to stay with us while visiting Northern Thailand and for taking the time to review us. Please accept our apologies for all inconveniences we might have caused you during your visit and thank you for bringing your concerns to our attention. We would like to assure you that this opportunity will be used to improve our services to welcome you back to Mercure Chiangmai with better ones next time. Sincerely yours, Chatchanan Settavayu Executive Secretary to General Manager

AccorHotels certified review
Anonymous Solo - 08/10/2017
« Great Shuttle Service »

The shuttle to the night market was extremely useful and convenient!

AccorHotels certified review
Jg Solo - 08/10/2017
« Breakfast not very good nothing for European people »

Otherwise fine

AccorHotels certified review
Steve Couples - 04/10/2017
« 13 NIGHTS AT MERCURE CHIANG MAI »

The staff were excellent throughout our stay. We were upgraded to a large room with a massive bed, and the room was very clean. The shuttle to the night market which the hotel provides was great. We had the use of the swimming pool to ourselves whenever we used it.

AccorHotels certified review
Anonymous Friends - 02/10/2017

Good Service

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 1350.00 THB Non member rate
From 1350.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 2.7 km ibis Styles Chiang Mai
ibis Styles Chiang Mai Hotel
From
From 1260.00 THB Non member rate
From 1260.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 12 km Veranda High Resort Chiang Mai - MGallery by Sofitel
Veranda High Resort Chiang Mai - MGallery by Sofitel
From
From 5865.00 THB Non member rate
From 5865.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CHIANG MAI
See rates