Mercure Tours Sud Hotel 4 stars

TripAdvisor rating 3.5/5 606 reviews
Mercure Tours Sud Hotel
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+ 23 Services
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Room 1

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Hotel extras

  • Indoor swimming pool, sauna, hammam and whirlpool bath

  • In the heart of the Châteaux de la Loire

  • Restaurant and bar at the hotel

  • Wooded park and lake near the hotel

  • Group fitness and Aquagym classes on weekdays

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Table tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Mercure Tours Sud Hotel

Allée Andre Malraux
Parc des Bretonnieres
37300
joue les tours
france

Tel: +330247531616

Fax: (+33)0247531400

Contact email

Check-in from 15h00

Check out up to 12h00

  • JOUE CENTRE :   30 ESPACE MALRAUX

  • JOUE LES TOURS :   31 BRETONNIERES

  • By plane

    ANGERS MARCE At 100km / 62.5 miles

  • By plane

    NANTES ATLANTIQUE At 190km / 118.75 miles

  • By plane

    PARIS ORLY At 220km / 137.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 250km / 156.25 miles

  • By plane

    TOURS ST SYMPHORIEN At 20km / 12.5 miles

  • By car

    A85 EXIT JOUE LES TOURS ESPACE M At 5.01km / 3.11 miles

  • By car

    JOUE LES TOURS - CHINON At 6km / 3.75 miles

  • By car

    JOUE LES TOURS CENTRE N°24 At 15km / 9.38 miles

  • By car

    TOURS CENTRE At 15km / 9.38 miles

  • By train

    ST PIERRE DES CORPS At 12km / 7.46 miles

GPS :47.353092, 0.644537

Currently, close to our hotel

Tours Town Hall, visit

From 01/01/2019 to 31/12/2019

At 5.4 km

Cathédrale Saint-Gatien in Tours, visit

From 01/01/2010 to 31/12/2019

At 6 km

Our accommodations

Choose the room that meets your needs: Standard Room that accommodates up to three people or Superior Room with added comfort and room for up to four people.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: Park view, Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family Superior Room with 1 double bed and 2 single sofa beds

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LES BRETONNIERES

Type of cuisine: French

Discover our Chef's cuisine at Les Bretonnières. Featuring fresh products, a rich and varied menu and daily specials that showcase seasonal products. Renovated in 2016. Terrace dining available in fine weather

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,000 m²

  • Maximum capacity: 820 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Tours Sud Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,685 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

606 reviews

Good for short stay.

TripAdvisor rating 3.5/5

Inspire52823969355 Couples - 13/07/2019 TripAdvisor review

Well presented hotel in quiet wooded location as well as being handy for main road. Excellent walks in woodland and around lake directly accessible from hotel. 5 minutes from park and ride into town centre. Comfortable room with food well up to the expected standard.

Dear Guests, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

a good hotel

Customer review rating 4.1/5

F. Couples - 10/07/2019 AccorHotels certified review

good hotel as usual

Idea stop over location

Customer review rating 4.1/5

Kjj Couples - 30/06/2019 AccorHotels certified review

Good size room, relaxing pool and good food.

Dear Mrs J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

A poor experience

TripAdvisor rating 3.5/5

Alan C Couples - 24/06/2019 TripAdvisor review

I stay at Accor hotels regularly and am almost always very happy with the service provided , but this was not the case at Tours. The hotel itself was adequate but our experience was marred by the attitude of the hotel manager who took against our dogs - who barked when they were left for a short time in our room during the afternoon - while we used the swimming pool. The dogs were paid for and we have never experienced hostility before at any Accor hotel , but the manager's attitude was intolerant and inhospitable . Why were we placed in a room across from his office if that is his attitude? He did not engage with us at all , unlike other staff who at Accor hotels are invariably courteous and charming. His behaviour spoiled our stay and we shall not be returning there.A pity , because the hotel is set near a beautiful park.

Dear Alan C, We thank you to give us your feedback after your stay in our hotel and we thank to have choosen our establishment. We are happy to welcome dogs at the hotel but our duty is as well to make sure that all our guests can have a relax and quiet experience. Your 3 dogs barked when you arrived at the reception, when you left them alone in your room and each time they cross someone. As you can imagine, we hade complants about it from others guests. I would be happy to discuss about it with you. Do not hesitate to contact me at the hotel. Best regards. Arnaud COCHET Director

Amazing Holiday

Customer review rating 4.1/5

Caroline N. Couples - 23/06/2019 AccorHotels certified review

The experience was very pleasurable. The Hotel is spotlessly clean everywhere, rooms comfortable and Staff deserve a medal for putting up with our lack of French, we got by well between us.

Dear CAROLINE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET Directeur

eye off the ball

Customer review rating 4.1/5

Adrian W. Couples - 15/06/2019 AccorHotels certified review

My wife and I are regular users of ACCOR hotels . WE have been to Mecure Tours Sud before. The accommodation was good - the room well appointed, clean, and pleasant. However there was a general slackness in service. When I asked at the bar for gin there was no tonic, and apparently know understanding that tonic was part of the drink. The food at dinner tasty ad well presented except that it simply wasn't hot enough. At breakfast ad we were down at eight, the was no scrambled egg or bacon left and no apparent awareness that they needed to manage the supply. WE had to ask and then nothing happened for ten minutes when a small quantity of egg arrived which was immediately exhausted.

A bit better than better than other Mercures.

Customer review rating 4.1/5

Arthur B. Families - 29/05/2019 AccorHotels certified review

A pleasant experience

Dear Mr B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET General Manager

Ok hotel

Customer review rating 4.1/5

Jeremy Families - 27/05/2019 AccorHotels certified review

The hotel amenities are nice and you can relax in the pool, do some hammam or Sauna during your stay. A lake is located at 5 minutes on walk, and is a nice place to play with kids or just enjoy a walk. Family bed room is ok with enough place for 2 adults and 2 infants.

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET General Manager

Excellent dinner, staff most welcoming

Customer review rating 4.1/5

Anonymous Couples - 27/05/2019 AccorHotels certified review

This was our second stay at Tours Sud The spa facilities are good, the room comfortable ( but mugs rather than paper cups would be an improvement). The staff are Cousy, welcoming and helpful and the dinner was superb - compliments to M. Le Chef.

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET General Manager

Comfortable

Customer review rating 4.1/5

Damien Friends - 21/05/2019 AccorHotels certified review

Due to a mistake with the reservation of our prebooked hotel we had to arrange 2 rooms for 2 nights and we chose for this Mercure. There was plenty of parking space available and the staff was overall friendly. I regret that no upgrade was given although I was able to book and pay for an upgrade to privilege. It would have been fare to upgrade the room based on our Gold status. Also only one voucher for a welcome drink was offered while we had booked 2 rooms. In all other hotels that I have visited I was always offered the amount of vouchers based on the amount of rooms booked.

Dear Mr V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. We are sorry that your experience did not meet your expectations. Regarding your requests: we can't make an upgrade because you have already booked a Privilege room, our best room with a king size bed, bathrobes, slippers, drinks in the minibar and a coffee machine ! About the welcome drink, we apply the process by Accor so one drink for the Accor member only. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET General Manager

As always a very good stay

Customer review rating 4.1/5

Michael F. Couples - 07/05/2019 AccorHotels certified review

We love your hotel ( so do our dogs !!!)

Dear Mr F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET General Manager

Very pleasant

Customer review rating 4.1/5

N K. Families - 17/04/2019 AccorHotels certified review

Great staff, confortable & clean room, Jacuzzi could be warmer

Dear Mrs k., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET General Manager

Friendly staff . A bit out of town .. Food was good though

TripAdvisor rating 3.5/5

allan e Couples - 16/04/2019 TripAdvisor review

We stayed on the way back to the UK. The indoor pool was great for a stretch after a long drive. The hot tub was luke warm. The dog was welcome in the bar and restaurant .. The rooms were more IBIS than Mercure, but iwe had a quiet night sleep. Food was

Brilliant Lov

Customer review rating 4.1/5

John U. Couples - 15/04/2019 AccorHotels certified review

Lovely room-our favourite one, which we love. Fantastic breakfast. Good safe carpark, and the most wonderful staff-old and new,and everything very clean.

Dear JOHN U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud COCHET General Manager

Satisfactory

Customer review rating 4.1/5

S. Business - 28/03/2019 AccorHotels certified review

OK but food expensive with limited menu.

Customer review rating 4.1/5

Anonymous Business - 01/03/2019 AccorHotels certified review

Alles okay

The room was like can oven

Customer review rating 4.1/5

Steve R. Couples - 04/02/2019 AccorHotels certified review

Very nice staff at 1.3l0 am they gave us key to a cool room . On arrival gentleman on reception was briliant .

Very quiet considering location.

Customer review rating 4.1/5

Robert G. Couples - 05/01/2019 AccorHotels certified review

Reception and other areas look very smart. Restaurant looked very nice. Check in was good and staff very helpful. Our room was typical of a standard Mercure. Very comfortable bed and had a great nights sleep. Was worried as our room faced car park and could see the motorway, but there was no noise whatsoever. Location of hotel is literally off the motorway. Despite the location of the hotel we were surprised to find that there is a lovely walk besides a lake and wooded area within a couple of minutes of the hotel. A great way to relax after a days driving. We had room service on our nights stay which was excellent. Very hot and tasty. Probably best room service we had had in a Mercure. Large shower room with separate toilet.

Brilliant!

Customer review rating 4.1/5

Mr J. U. Couples - 28/11/2018 AccorHotels certified review

Excellent staff as always, lovely room, lovely breakfast, nothing but praise from us.

Great find!

TripAdvisor rating 3.5/5

EdlinMK Couples - 16/11/2018 TripAdvisor review

First time we have stayed at this hotel during our regular travels through France to Spain. It doesn't look very inviting from the outside but....Wow...the inside is amazing. After a long drive through France it was great to be able to have a swim in the indoor pool and also make use of the steam room and sauna.Our room was huge with plenty of storage and the bathroom fairly large too with an excellent shower area! The bar area and restaurant are very welcoming and relaxing. We ate in the restaurant in the evening and the food was excellent and very good value. Service was very good too.Reception staff were very helpful and informative advising us on the local area and the use/opening times of the indoor pool area.My only disappointment is that we haven't 'found' this hotel before and that we stayed only one night.....next time two or three nights to enable us to explore the local area and the nearby town.

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