Hotel - Novotel London Waterloo
Novotel Hotel Novotel Hotel

Novotel London Waterloo Hotel

4.0/5 3,446 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 119.00 GBP Non member rate
From 113.05 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,592 reviews

Our guest reviews for Novotel London Waterloo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,446 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mr D. G. Couples - 12/02/2019 AccorHotels certified review
« Mr D,G. »

Extremely satisfied with our visit. Vereasatyn hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Daniel Couples - 11/02/2019 AccorHotels certified review
« Great hotel, but stained carpet spoiled experience »

The hotel is amazing, great decoration in the common areas, friendly staff at the bar, good room size, but the carpet was worn and totally stained, what gave me a very bad impression of the room.

Charanveer M. Friends - 11/02/2019 AccorHotels certified review
« very nice »

It was a pleasant stay and the location was excellent.

Wendy Business - 09/02/2019 AccorHotels certified review
« Very short stay but everything was fine. »

Room was comfortable. Burger at the bar was a bit dry.

Family - 09/02/2019 TripAdvisor review
« Great location - friendly helpful staff »

Staff always willing to help. Great service. Love the Garden Cafe and Museum over the road. Handy to buses that went to and from Waterloo and Victoria meant easy and convenient to get anywhere when you were too tired to walk or it was raining or getting dark

Chris J. Business - 08/02/2019 AccorHotels certified review
« Good but had some issues »

The first room I was given faced the street and was very noisy and Hot, I was unable to control the temp. However, the staff was VERY responsive when I raised this issue and moved me to another room I was impressed with this service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher J., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Anonymous Friends - 07/02/2019 AccorHotels certified review
« beautiful location, nice stuffmembers, quiet hotel, good breakfast. »

It was nice. Only the sofa bed slides apart, some night i wake up, and repair.

Business - 06/02/2019 TripAdvisor review
« Decent room but rather small »

I booked an Executive room for this stay. Good shower and water hot. Room was quite well equipped but rather small. Fortunately it was just me. No slippers in room. Breakfast was good although plates for hot food must have just come out of the fridge. Small thing I know but you did ask and asI was only in the hotel for about 7h, I have to say something! Staff friendly.

Anon Business - 05/02/2019 AccorHotels certified review
« Consistant level of excellent service everytime »

I always enjoy my stay at Novotel and the breakfasts are absolutely amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tessa S., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Hossein Families - 03/02/2019 AccorHotels certified review
« good location, ok hotel »

room was very small, linens was absolutely old and dirty

Kristofer Business - 01/02/2019 AccorHotels certified review

Staff, facilities and location were fantastic. The toilet continued to slow flush through the majority of my visit.

Tom D. Business - 01/02/2019 AccorHotels certified review

Great stay

Mr S. Business - 01/02/2019 AccorHotels certified review
« Excellent as always »

Excellent, lovely staff and nice to have a room upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew s., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

Suomalainen Couples - 30/01/2019 AccorHotels certified review
« Thank you! »

We're happy with our stay in the Novotel Waterloo hotel. The view from the room was amazing! Room was clean enough and comfortable. Breakfast met our expectations. Would like more veggies and cheese variety, maybe some fish (salmon, cod, sardines) as an alternative to sausages. We used sauna on Sunday evening and were not very happy about it as the steam room didn't work for some reason. The sauna itself wasn't hot enough and there was very cold in the changing room. All the staff members were friendly and check-in/check-out flawless. Thank you and greetings from Finland!

Anonymous Families - 30/01/2019 AccorHotels certified review
« buona »

Assolutamente positiva

Mw Couples - 30/01/2019 AccorHotels certified review
« Nice stay »

It was a top notch experience at this hotel.

David Couples - 29/01/2019 AccorHotels certified review
« 2nd Stay »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Vveauvile Couples - 28/01/2019 AccorHotels certified review
« Accueil au standard Accor Novotel »

Excellent week-end;

Mela Families - 28/01/2019 AccorHotels certified review
« Great customer service »

Stayed with ny family for one night. Customer service was great. Room was comfortable and breakfast was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Sudeshna Business - 27/01/2019 AccorHotels certified review
« Very pleasant stay, everything worked, very modern and functional. Nice walk along the rivers edge. »

The staff were super helpful and very pleasant. The coffee shop and restaurant on the ground floor certainly helped and the food and service quality was very good. The room was of reasonable size, nice sized sofa and very modern bathroom. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudeshna D., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager

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