Hotel - Novotel London Waterloo
Novotel Hotel Novotel Hotel

Novotel London Waterloo Hotel

4.0/5 3,385 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 10,230 reviews

Our guest reviews for Novotel London Waterloo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,385 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 09/12/2018 AccorHotels certified review
« Very pleasant staff, hotel neat and convenient »

Excellent welcome, staff very kind and having real sense of service, good facilities

David H. Business - 08/12/2018 AccorHotels certified review
« Good hotel in a good position »

Nice staff, comfortable rooms and a good position.

Anonymous Families - 07/12/2018 AccorHotels certified review
« Great »

Room was good. Breakfast was good, although bacon could be better.

Business - 06/12/2018 TripAdvisor review
« Excelente, amazing! »

From Novotel London Waterloo Hotel, public transport can easily be taken from Lambeth Palace Stops to visit other areas or even for rail station or to the airport. Staff on the desk are professional and very helpfull! Thank you all.The only point Hotel would assess is to decrease daily price which seems a litle high!

8 Business - 05/12/2018 AccorHotels certified review
« Fabulous service fabulous location »

Fabukous room

Tonyr Couples - 02/12/2018 AccorHotels certified review
« A brief overnight stay. »

Everything you could need including a very comfy bed. Helpful staff.

Anonymous Business - 02/12/2018 AccorHotels certified review
« great stay »

All in all I really liked the place, the room was elegant and comfortable, though I would have loved a desk and a bathtub. Though it was a work stay, booked by the company, so I cannot really complain. I simply LOVED the bedlinen, the breakfast was delicious, with a lot of variety.

P C. Couples - 02/12/2018 AccorHotels certified review
« A pleasant and relaxing overnight stay. »

Very impressed with all aspects of our stay, all staff we encountered (reception, restaurant and bar) were extremely professional and very attentive. Food was delicious in the bar in the evening and in the restaurant for breakfast. Overall a very pleasant stay and we would definitely stay with you again.

Simon J. Business - 29/11/2018 AccorHotels certified review
« Polite welcome and efficient service »

New room layout (Room 110) with basin in bedroom slightly bizarre, but entirely satisfactory. Excellent corporate rate. Staff as welcoming as ever. Unable to use stairs between room and reception since their whereabouts and access point invisible (There were of course emergency route markings, but stairs readily accessible and marked at least for the lower few floors have a part to play in a less unfit lifestyle)

Amy O. Couples - 29/11/2018 AccorHotels certified review
« Accomodating with useful facilities »

Satisfying and comfortable stay. Room was very clean with good amenities.

Gf Business - 26/11/2018 AccorHotels certified review
« Generally a decent hotel all around and no significant flaws. »

It was generally good. Only a couple of minor observations: 1) Bar menu is way too limited in terms of choice, particularly healthy choice. Not good on quantity either which is not what one expects from a bar menu. Well cooked though. 2) Breakfast was ok with some limited healthy options. Simple things like poached eggs, grilled bacon (not fried streaky), more fruit etc. would work well. Tea was cold every day which is disappointing but at least it was self-service.

Jack C. Couples - 26/11/2018 AccorHotels certified review

Excellent accommodation, ideally located for my needs.

Anonymous Couples - 26/11/2018 AccorHotels certified review
« Very good »

Very good

Neil S. Families - 25/11/2018 AccorHotels certified review
« Empowered staff »

For our stay, which was a family vacation with our little one who is only 2, the staff was fantastic. I want to especially give a big kudos to Clara, who went over and beyond to find solutions for our trouble AND it worked out. And, also Sergio who was the team lead that night. It's good to see when staff is empowered by the management. Keep it up. Breakfast and bar staff was also great. Always, pleasant and very well managed. Two things we had trouble was that air in our room did not work (unit was broken). With a small one, opening a window was not an option to circulate the air at night with all the city noise of police cars, dump trucks, ambulance, etc etc Also, play aeea could use routine clean-up. Especially, sanitize the area often so kids don't cross contaminate the area.

Mehul S. Families - 25/11/2018 AccorHotels certified review
« Excellent service and location »

Excellent service from all the stuff. Loved the location too.

Anonymous Families - 25/11/2018 AccorHotels certified review
« Buon Hotel. Migliorabile la colazione e la cura dell'area SPA »

Room with good space and clean. The bed on the sofà was small, the mattress very thin not adeguate for a 4 stars hotel The floor at the SPA (Sauna) was wet, slippery, quite dangerous. The staff is kind and professional

Maria V. R. Families - 23/11/2018 AccorHotels certified review
« Great »

Nice & clean

Lyndsay Families - 23/11/2018 AccorHotels certified review
« Really enjoyed our stay »

We really liked the location, we had a 6.5 month old and the hotel was very accommodating for families. We also enjoyed the archbishop park located right across from the hotel. Staying across the bridge allowed us to have a bigger room than we are accustomed to in London.

Anonymous Business - 23/11/2018 AccorHotels certified review

Very warm and friendly staff, overall excellent

Richard C. Families - 22/11/2018 AccorHotels certified review
« Nice comfortable Hotel »

Great location, friendly staff happy to go back and stay again

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