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Novotel London Waterloo Hotel
Mid-scale hotel for business or family trips
Ideally situated in central London, the 4-star family friendly Novotel Waterloo is within walking distance of the Thames, Big Ben and Buckingham Palace. Make the most of this central London hotel by requesting a room with an impressive view of London's skyline. Unwind after a busy day of London sightseeing with a workout in the modern hotel gym, or a sauna session in the wellness facilities. Enjoy our breakfast buffet, lunch, dinner or a light snack in the contemporary bar and hotel restaurant.
Be within walking distance from Big Ben, the London Eye and Westminster Abbey when you visit London and stay with Novotel London Waterloo. Stay with us if you are looking for a hotel in central London, near Victoria station and near cultural attractions. Many major tourist attractions and landmarks are located just a short walk away from the hotel. Whether you are travelling solo or with your family, the hotels ideal location guarantee you don't miss a thing in London.
Hotel extras
187 modern guest rooms with connecting rooms available
In central London with easy access to tourist attractions
Sauna and Hammam to relax after a day of sightseeing
6 meeting rooms with high quality facilities and free Wi-Fi
Hotel Bar & Restaurant with international cuisine
Check-in from 14h00
Check out up to 12h00
Services in the hotel and nearby
Paying
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
WIFI/Internet Access
WIFI at the hotel
High-speed Internet
WIFI in the communal areas
(Paying)
WIFI in your room
WIFI access
Parking
Private indoor parking
(Paying)
Well-lit parking
Accessibility for people with reduced mobility
Reduced mobility rooms
Wheelchair access
Reduced mobility facilities
Accessible bathroom
Pet allowed15GBP
Breakfast buffet
Services and practical information
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Superior Room
Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath or shower, sofa bed, large flexible work area, 32'' LCD TV, pay movies and Internet access, broadband connection, hairdryer, iron, laptop safe, minibar, tea/coffee. Up to 3 persons.
Executive Room
An experience combining relaxation and focus. All our Superior room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water. Up to 3 people.
Entertain your palate at Novotel.
Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.
Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.
Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.
The Hotel hospitality is nice, from the reception, we were welcome very well. check in was very ok, very nice staff at the reception. Their restaurant food is very ok, staff there very nice, but they need to step up in their house keeping. The cleaners don't really clean up the rooms well.
Very wonderful location and very good place to stay in
AccorHotels certified review
WojciechFamilies - 18/10/2017
« Just perfect for shorter or longer stays in London »
Excellent location, friendly and helpful personnel, and, last but not least, rich English breakfast!
AccorHotels certified review
Ramón L.Families - 17/10/2017
SATISFACTORIA
AccorHotels certified review
Gary D.Couples - 17/10/2017
« Standard of service was dissapointing »
Upon check-in we were issued with our room key. When we unlocked the door, the room was already occupied by somebody else! We then went back down to reception and were issued door keys that didn't work so finally after our third visit to the reception desk we were actually able to get into our room.
We had breakfast the next morning at 9.30am. There seemed to be a shortage of food which hadn't been replenished as it had been used. I had to ask for a cereal bowl as there wasn't any available. Neither was there cold plates. I wasn't offered tea or coffee when we were seated. There wasn't any green tea available and had to wait whilst one of the staff went to get some. The selection of food was also disappointing and definitely not value for money at nearly £20 per head!
AccorHotels certified review
Sally R.Business - 17/10/2017
« Can't recommend highly enough »
I regularly stay at your hotel on business and wanted to say how much I enjoy the experience. Your front of house staff are welcoming, friendly and without exception, very professional. Nothing is too much trouble. The same goes for the restaurant and bar staff. The hotel is spotlessly clean and comfortable throughout and the same goes for the rooms.
You clearly train your staff well. It's such a pleasure to stay at your hotel. Long may it continue.
AccorHotels certified review
PatrickBusiness - 15/10/2017
« Business stay »
Nicely surprised by the design of the room - But washing my teeth looking at the bed is a little weird.
Otherwise very nice.
Great bar ( service, design and food)
AccorHotels certified review
AnonymousBusiness - 12/10/2017
« Good »
Room good. Bar service a bit slow. Meal in restaurant first night fantastic second night disappointing
AccorHotels certified review
PaulBusiness - 12/10/2017
« Good »
Happy. :-)
AccorHotels certified review
Craig M.Business - 12/10/2017
« Pleasant experience »
Generally pleasant and easy
AccorHotels certified review
Gregory N.Friends - 12/10/2017
« Standard. »
It was very standard. There was three people in the room and we always received two towels. The mattresses were hard and the room was not very clean. Bathroom was nice. Staff was stand offish and when asking about dinner reservations the girl at the counter she wasn't sure but could google something, we can always do that ourselves. Very standard experience and a little disappointed.
AccorHotels certified review
AliceCouples - 10/10/2017
« Great location and hotel, silly payment system »
Our stay was fantastic, location was great as we could walk to everything. Santander bikes out the front made life much easier too as we could go too and from whenever we pleased. Breakfast and room were really good too. Biggest damper which really ruined the experience for me was the payment system. I paid £995 upfront ($1,700 AUD) for 6 nights which was fine. But also had $1,400 AUD held on my card. I was left with zero spending money for my trip because of this. I could not use any of my set aside money. Thank fully I had savings but probably would not stay or recommend this hotel to anyone because of this. $1,400 AUD is an extremely hefty amount to block. Most places I have stayed have been $400-700 AUD. Once we left London, it then took 4 days for me to be able to use the my money. As we were still travelling this was a further incovinience. Please sort this system out, I was very very disappointed.
AccorHotels certified review
AnonymousBusiness - 10/10/2017
Beautiful room. Check in staff friendly and efficient. Bar was staffed by a really docile woman in the morning.
Pricey at 240 a night.
Systems crashed in the morning so couldn't check out. Then was charged for breakfast twice.
All was resolved reasonably quickly but expect better for 240/a night
AccorHotels certified review
James S.Couples - 10/10/2017
« Great hotel »
Fantastic hotel and fantastic modern room. The shower was the best hotel shower I have ever used. Would stay again.
TripAdvisor review
Family - 10/10/2017
« Excellent location warm n friendly people »
Traveled with family for a holiday in London. Found the location very central and easy to access all of London transport services be it tube, buses or even the hop on hop off bus.
The room was a large and had sufficient space for 3 people with a large bed and a sofa couch. Great mattress and pillows for restful sleep.
The amenities in the bath were of good quality and the bath was large and spacious.
Probably the 9nly problem was the not so opaque glass looking into the bedroom which could be a problem for many.
The breakfast was good with selection of most of regular items.
Front desk staff was always extremely helpful and courteous.
I would recommend this property to all.
AccorHotels certified review
RebeccaCouples - 09/10/2017
« Disappointed with quality of this hotel »
We usually really enjoy Novotel hotels but this one was disappointing, the beds and pillows where the hardest I have ever slept on, the air conditioning didn't work and room had a musty smell.
AccorHotels certified review
R.m.Couples - 09/10/2017
« very satisfactory »
In the new type of room we found the sink too shallow,and the mirrors too many.But we adapted.
Breakfast was ok once staff replenished empty bowls ect.
Bar service helpful and courteous.
AccorHotels certified review
T F.Families - 09/10/2017
« Very confortable and well located »
Very early check in available, in a very comfortable room.
Nice people at reception.
Well located, just 7 min walk to Big Ben.
2nd time we stayed in and definitely an hotel to recommend.
TripAdvisor review
Couples - 09/10/2017
« Just about right for the money! »
This was the first stay at this hotel for my wife and myself. Chosen for its location and after reading the reviews of previous guests. Our executive room was spacious with a separate sitting area. The bathroom was large enough, with a very good shower and benefitted from a separate toilet. Although the room was situated at a quiet part of the hotel, the operation of the lifts could be heard throughout the night!
Whilst the room was clean enough, some detail of the decor needed attention (wall mirror held in place by gaffer tape etc)!
There is also a need to upgrade trading of housekeeping staff: lack of replacement toilet roles, no ladies sanitary disposal bag in empty wall container, bottom sheet on bed not smoothed over when made. Small enough items but irritating and unnecessary! Shower tray in danger of flooding.
Staff were very helpful and pleasant throughout. Breakfast buffet was good.
AccorHotels certified review
Adrian W.Business - 08/10/2017
« Very Good »
Very Good
AccorHotels certified review
AnonymousFamilies - 08/10/2017
« Fantastic! »
Rooms were clean - staff friendly and helped us with printing when the business centre got a great room with a view of London eye. . We arrived at 9:00am in the morning after a 24 hour flight and we were able to check in early so we could freshen up and make the most of the day. Great breakfast!
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