Hotel - Novotel London Waterloo
Novotel Hotel Novotel Hotel

Novotel London Waterloo Hotel

Our hotels AccorHotels
4.0/5 3,181 reviews
All hotels in London
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 198.00 GBP Non member rate
From 188.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 28 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 8,877 reviews

Our guest reviews for Novotel London Waterloo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,181 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 23/04/2018
« Nice hotel, well situated - shame about the bedding! »

All in all a decent London hotel, the welcome was good and the hotel was clean and well equipped. The bedding however was not on the same level as other Novotel hotels (I am a long standing Accor Hotels customer). Breakfast was average - some of the standard elements were poorly provisioned. The gym equipment is slightly outdated & worn. Prices were higher than what I would like to pay for this level of service.

TripAdvisor review
sjh582017 Couples - 22/04/2018
« Great Place to stay »

Friendly staff, clean everywhere, bus stop outside but a bit of a walk to a tube station, would definitely use it again for short stays in London. It helped that the weekend was the first bit of sunshine in 2018!

TripAdvisor review
Business - 18/04/2018
« Most enjoyable stay »

Very happy with room, service, staff friendliness, cleanliness, breakfast, dine-in menu, bus connections. Location was most suitable for my business activities at the IMO and also for my family who were there with me on holiday.

AccorHotels certified review
Ian M. Families - 16/04/2018
« Mr »

Very welcoming staff and a great location which made for a fantastic family break. It would be good it there was more for children to do on an evening etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Cecilia Families - 15/04/2018
« Optima »

Comodidad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Alexandros I. Families - 15/04/2018
« Most enjoyable.. »

Great service..convenient location..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Peter H. Couples - 15/04/2018
« Friendly »

Pleasant relaxing friendly

AccorHotels certified review
Fabio Families - 14/04/2018
« Eccellente staff »

Good staff

AccorHotels certified review
Dee Business - 14/04/2018
« Clean and convenient location »

Good location for the Parliament and Waterloo areas. Hotel is clean. Room with no view but that was ok for me as I was out during the day for work. Breakfast a bit boring - exactly the same choices every day; not even the juice was changed. Two bottles of water in the mini fridge. It was not clear to me whether they were complimentary or chargeable. It would have been better if they clearly label what are chargeable in each room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daphne L., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that I have passed on your feedback about breakfast to our Restaurant Manager and chef, and I will look into ways of introducing a collar for the bottles when they are free of charge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Robert Business - 14/04/2018
« Good »

Helpful staff

AccorHotels certified review
Mario Business - 13/04/2018

Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius N., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 12/04/2018

Beautiful and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Eddy Families - 11/04/2018
« Excellent »

Very friendly and attentive staff. Very clean and bed provided good comfort. Breakfast was very enjoyable with a good variety laid out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Dennis M. Families - 11/04/2018
« First class, understated, friendly staff and great value. »

The overall price was good. The staff were helpful from our first call. A great European feel that was classy but didn't feel overly extravagant. Breakfast deal was awesome and kids are free. A real family relaxed feel and a top location near Westminister. I would highly recommend his place. We are looking to book again for Christmas visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Palma M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Hope to have the pleasure to meet you at Christmas time, and if you do need help in booking please let me know. Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Mohamed A. Families - 10/04/2018
« Excellent hotel in perfect location »

I stayed for 8 nights with my family . The rooms are clean and very comfortable . The staff very friendly. also the location of the hotel very near to the river and London eye as well as its easy to get transportation to city center .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Fekry A., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« Good place to stay for a family visit »

We found this Novotel very good for our family London visit. They had taken the trouble to listen to our request and gave us the interconnecting rooms we requested. The staff were always extremely courteous and helped us during what was a busy Easter weekend for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy Newby, We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« Super »

Staff and room - perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Iuliana M. Couples - 10/04/2018
« It was very nice »

To stay at Novotel Waterloo it was a great experience. Our room was nice and clean with the view to Lambeth Palace and we also could see London Eye. We totaly enjoy the dinner and breakfast and the team is amazing. Love you guys.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Iuliana! Many thanks for the review, I am very glad you enjoyed your stay and we look forward to have you back soon at the Hotel! Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Orna Families - 10/04/2018
« highly recomended »

very nice quiet hotel well situated, large and convenient room for 3 persons, great staff - every question or request was answered quickly and with good will and a smile we will defently come back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Tasos A. Families - 09/04/2018

Everything was in order. I would recommend to place some hangers in the bathroom for wet towels and clothes. thanks

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 198.00 GBP Non member rate
From 188.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.5 km ibis London Blackfriars
ibis London Blackfriars Hotel
From
From 86.00 GBP Non member rate
From 81.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Novotel London Blackfriars
Novotel London Blackfriars Hotel
From
From 149.00 GBP Non member rate
From 141.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km Sofitel London St James
Sofitel London St James Hotel
From
From 339.90 GBP Non member rate
From 322.91 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km The Savoy
The Savoy
From
From 426.00 GBP Non member rate
From 426.00 GBP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
See rates