Hotel - Novotel London Waterloo
Novotel Hotel Novotel Hotel

Novotel London Waterloo Hotel

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4.0/5 3,230 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 128.00 GBP Non member rate
From 121.60 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • WiFi in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 9,273 reviews

Our guest reviews for Novotel London Waterloo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,230 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
B. Couples - 14/06/2018

very good room and staff

AccorHotels certified review
Anonymous Families - 13/06/2018
« Three nights in London »

Great from check-in to check-out. Super location, great bar and food, friendly staff.

AccorHotels certified review
Therese S. Couples - 13/06/2018
« Wonderful »

Caring and accommodating staff who looked after us well. I have already written to Accor as did my husband complimenting staff assistance with my mobility issue following an injury on a tour. Comfortable room, lovely meals and kind staff. Thank you.

AccorHotels certified review
Gg Business - 13/06/2018
« Mr »

Stay was ok. Breakfast was bad not worth the cost... Heating and cooling in the room didn't work

TripAdvisor review
Family - 13/06/2018
« Great hotel! »

The staff was great and the breakfast was really good. If the air condition in the room had been better and the closest underground station (Lambeth North) had beed a little closer, this would have been 5/5.

AccorHotels certified review
Johan Families - 12/06/2018
« Great family hotel »

Great family hotel - good breakfast, nice staff. The air condition in the room could have been a little better for a 10 out of 10.

AccorHotels certified review
Amber K. Friends - 12/06/2018
« Amazing »

The hotel went above and beyond for my group. It was my sisters 21st and they made it so special for her. Beautiful room, friendly and attentive staff and and overall fantastic experience. Would 100% stay again and will be recommending to others. Thank-you so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amber K., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Business - 10/06/2018
« Very good, would stay again. »

Good stay very helpful and friendly staff. Good standard of cleanliness(essential).

AccorHotels certified review
Deborah S. Couples - 10/06/2018
« Lovely staff, quiet clean room and great facilities »

We were instantly welcomed and recommended to become a member to enjoy the members discount on the room. We had a room with an amazing view. We recharged after a bad AirBnB experience and will highly recommend Novotel for quality, great location and helpful staff.

AccorHotels certified review
Alan Business - 10/06/2018
« Great stay »

Very seamless and pleasant!

AccorHotels certified review
Greg R. Solo - 10/06/2018
« Very comfortable and lovely staff. »

Like all Novotels this was a welcoming and comfortable experience. I greatly appreciated the early check in and the helpful and pleasant Romanian check in lady.

AccorHotels certified review
Rich Families - 09/06/2018
« Excellent room,great location. »

Really good hotel,friendly staff. Only let down was cleaner wanting to get in room at 8am everyday to clean,even when we had do not disturb on door! Overall though excellent stay.

AccorHotels certified review
Stefan T. Families - 08/06/2018
« Tolles Personal, saubere Zimmer, gutes Esses »

Holiday weekend with family

AccorHotels certified review
Peggy G. Couples - 08/06/2018
« Novotel London »

Too expensive given the very small rooms and bathrooms. Reservation refused to honor their online price from the night before however when we tried to book it online, the AMOMA.com reservation did not go through.

AccorHotels certified review
Monika Friends - 07/06/2018
« Good »

The staff was very nice and the hotel was in a pretty good condition. Unfrotunatelly I did not realize that when we were making a reservation for 3 people we would have a pullout for one of the beds, we were expecting 2 separate twin beds.

AccorHotels certified review
Gavin H. Business - 07/06/2018
« Mr »

Very relaxed atmosphere and friendly staff. Rooms of an excellent standard with all the neccessary facilities available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin Hoult, We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
B K. Families - 07/06/2018
« Wonderful stay »

Food, housekeeping, room service and all interactions with staff were extremely positive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bridget Kane, We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Elizabeth C. Couples - 06/06/2018
« Great location and good size room »

Plesant and clean and tidy. Only disappointment was Accor advatage card does not offer discounts for meals and drinks

AccorHotels certified review
Anonymous Couples - 06/06/2018
« Enjoyable »

The position was great. Team at hotel were fantastic.

TripAdvisor review
Family - 06/06/2018
« Excellent staff and good location »

Staff was excellent all including check in, house keeping, restaurant and checkout everyone keep smiling and always ready to help you out. They take care of kids. Ready to provide plates etc in room if you online order as per your choice. Kids play area is also smart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, Thank you for taking the time to leave us a review and comment. My team and I very much appreciate such positive comments regarding your stay at the Novotel London Waterloo. They are real encouragements for us to continuously make progress and improve the quality of our services. Me and my staff are looking forward to welcoming you soon again at Novotel Waterloo . Kind Regards, Alfonso Ristorato Junior Rooms Division Manager

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