Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 1,992 reviews

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Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,992 reviews

TripAdvisor Rating  4.0/5  3,956 reviews

good location, clean, friendly staff

Customer review rating 4.5/5

Adalize Families - Confirmed reviews ALL

good location, clean, friendly staff

Unhelpful Staff

Customer review rating 3.5/5

Mike Families - Confirmed reviews ALL

The hotel and breakfast were very good. I was just very disappointed when I asked numerous members of staff if they could change the TV channel in the (pretty much) empty bar on Wednesday evening so my wife and I could watch the football whilst we had a few drinks. I was given a number of different excuses why this simple request couldn't be accommodated. These included "we don't have Sky" (sky news was playing on the TV at the time), "we don't have a remote control" and "we're not allowed to change the channel". My wife and I left and ordered our cocktails in a bar down the road, who WERE able to operate a TV! The hotel lost out on our custom and we were left extremely disappointed, all because no one could change a TV channel!

Great location

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

We stayed for a week Bed was very comfortable Breakfast is a bit pricey but there are other cafe option close buy Great location. In 5 minutes you are on the Thames looking at Big Ben Buses out the front straight into the city or tube

Lovely hotel

Customer review rating 4.5/5

Dennis R. Families - Confirmed reviews ALL

Stayed for 3 days all staff are nice breakfast was busy but very organised nice & clean throughout hotel

Good location

Customer review rating 4.0/5

David S. Families - Confirmed reviews ALL

The hotel location was just right and the room size is acceptable for me and my wife together with our teenage daughter and the hotel staff was helpful. Although if I may suggest that the hotel room need some upgrade as it look to be a bit outdated.

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Other web-users rate our hotel

  • 1,284 reviews 9.3/10 Location
  • 1,457 reviews 6.7/10 Room
  • 1,378 reviews 8/10 Service
  • 19 reviews 8.3/10 WiFi
  • 855 reviews 6.9/10 Breakfast
  • 708 reviews 5.7/10 Cleanliness
  • 430 reviews 5/10 Food
  • 289 reviews 4.2/10 Amenities

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