Hotel - Novotel London Waterloo
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Novotel London Waterloo Hotel

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4.0/5 3,180 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 21 Services
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Novotel London Waterloo Hotel

Mid-scale hotel for business or family trips

Ideally situated in central London, the 4-star family friendly Novotel Waterloo is within walking distance of the Thames, Big Ben and Buckingham Palace. Make the most of this central London hotel by requesting a room with an impressive view of London's skyline. Unwind after a busy day of London sightseeing with a workout in the modern hotel gym, or a sauna session in the wellness facilities. Enjoy our breakfast buffet, lunch, dinner or a light snack in the contemporary bar and hotel restaurant.

Be within walking distance from Big Ben, the London Eye and Westminster Abbey when you visit London and stay with Novotel London Waterloo. Stay with us if you are looking for a hotel in central London, near Victoria station and near cultural attractions. Many major tourist attractions and landmarks are located just a short walk away from the hotel. Whether you are travelling solo or with your family, the hotels ideal location guarantee you don't miss a thing in London.

Hotel extras
  • 187 modern guest rooms with connecting rooms available
  • In central London with easy access to tourist attractions
  • Sauna and Hammam to relax after a day of sightseeing
  • 6 meeting rooms with high quality facilities and free Wi-Fi
  • Hotel Bar & Restaurant with international cuisine
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

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Hotel - Novotel London Waterloo

113 Lambeth road
SE1 7LS
LONDON
UNITED KINGDOM

Tel: (+44)207/6600674
Fax: (+44)207/7930202
Check-in from 14h00
Check out up to 12h00
Access and transport
  • 507, 77 from Waterloo York Road : Bus Stop W, Lambeth Palace Bus stop (SP)
  • 77, 344, 507, C10, 3 : Lambeth Palace
  • CENTRAL LONDON : 3, LAMBETH BRIDGE
  • VICTORIA STATION : C10, LAMBETH BRIDGE
  • WATERLOO STATION : 77, LAMBETH PALACE
  • LAMBETH NORTH STATION : BAKERLOO, LAMBETH NORTH STATION
  • WATERLOO STATION : NORTHERN LINE, WATERLOO
  • WESTMINSTER CIRCLE : CIRCLE LINE, WESTMINSTER
  • WESTMINSTER DISTRICT : DISTRICT LINE, WESTMINSTER
  • WESTMINSTER JUBILEE : JUBILEE LINE, WESTMINSTER
  • LONDON CITY AIRPORT At 15km / 9.32 miles
  • LONDON GATWICK AIRPORT At 43km / 26.72 miles
  • LONDON HEATHROW AIRPORT At 30km / 18.64 miles
  • LONDON ST PANCRAS At 2.8km / 1.74 miles
  • WATERLOO At 1.5km / 0.93 miles
  • WATERLOO INTERNATIONAL At 1km / 0.62 miles

GPS : 51.494861, -0.118287

Currently, close to our hotel

LONDON travel guide

Our rooms

6 photos

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Superior Room

    Superior Room

    Enjoy modern decor and ergonomic comfort: Queen bed, en-suite bath or shower, sofa bed, large flexible work area, 32'' LCD TV, pay movies and Internet access, broadband connection, hairdryer, iron, laptop safe, minibar, tea/coffee. Up to 3 persons.

  • Executive Room

    Executive Room

    An experience combining relaxation and focus. All our Superior room features plus a Nespresso coffee machine, Bose Ipod docking station, extra bathroom amenities, bathrobe and slippers, complimentary internet access, local calls and water. Up to 3 people.

  • 187 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 75 family rooms
  • 28 connecting rooms
  • Extra bed in room for adult
  • Crib on request
Room Bathroom Security Room service
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

ELEMENTS RESTAURANT Restaurant
Lunch 11:00 - 18:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ELEMENTS RESTAURANTType of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel London Waterloo Meeting Room

Our meeting rooms

  • Number of meeting rooms: 6
  • Maximum size: 50 m²
  • Maximum capacity: 40
  • Maximum banquet capacity: 24
Find out more
4.4/5 AccorHotels Rating Based on 8,877 reviews

Our guest reviews for Novotel London Waterloo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,180 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 18/04/2018
« Most enjoyable stay »

Very happy with room, service, staff friendliness, cleanliness, breakfast, dine-in menu, bus connections. Location was most suitable for my business activities at the IMO and also for my family who were there with me on holiday.

AccorHotels certified review
Ian M. Families - 16/04/2018
« Mr »

Very welcoming staff and a great location which made for a fantastic family break. It would be good it there was more for children to do on an evening etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Cecilia Families - 15/04/2018
« Optima »

Comodidad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Alexandros I. Families - 15/04/2018
« Most enjoyable.. »

Great service..convenient location..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Peter H. Couples - 15/04/2018
« Friendly »

Pleasant relaxing friendly

AccorHotels certified review
Fabio Families - 14/04/2018
« Eccellente staff »

Good staff

AccorHotels certified review
Dee Business - 14/04/2018
« Clean and convenient location »

Good location for the Parliament and Waterloo areas. Hotel is clean. Room with no view but that was ok for me as I was out during the day for work. Breakfast a bit boring - exactly the same choices every day; not even the juice was changed. Two bottles of water in the mini fridge. It was not clear to me whether they were complimentary or chargeable. It would have been better if they clearly label what are chargeable in each room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daphne L., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that I have passed on your feedback about breakfast to our Restaurant Manager and chef, and I will look into ways of introducing a collar for the bottles when they are free of charge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Robert Business - 14/04/2018
« Good »

Helpful staff

AccorHotels certified review
Mario Business - 13/04/2018

Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius N., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 12/04/2018

Beautiful and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Eddy Families - 11/04/2018
« Excellent »

Very friendly and attentive staff. Very clean and bed provided good comfort. Breakfast was very enjoyable with a good variety laid out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Dennis M. Families - 11/04/2018
« First class, understated, friendly staff and great value. »

The overall price was good. The staff were helpful from our first call. A great European feel that was classy but didn't feel overly extravagant. Breakfast deal was awesome and kids are free. A real family relaxed feel and a top location near Westminister. I would highly recommend his place. We are looking to book again for Christmas visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Palma M., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Hope to have the pleasure to meet you at Christmas time, and if you do need help in booking please let me know. Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Mohamed A. Families - 10/04/2018
« Excellent hotel in perfect location »

I stayed for 8 nights with my family . The rooms are clean and very comfortable . The staff very friendly. also the location of the hotel very near to the river and London eye as well as its easy to get transportation to city center .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Fekry A., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« Good place to stay for a family visit »

We found this Novotel very good for our family London visit. They had taken the trouble to listen to our request and gave us the interconnecting rooms we requested. The staff were always extremely courteous and helped us during what was a busy Easter weekend for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy Newby, We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« Super »

Staff and room - perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Iuliana M. Couples - 10/04/2018
« It was very nice »

To stay at Novotel Waterloo it was a great experience. Our room was nice and clean with the view to Lambeth Palace and we also could see London Eye. We totaly enjoy the dinner and breakfast and the team is amazing. Love you guys.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Iuliana! Many thanks for the review, I am very glad you enjoyed your stay and we look forward to have you back soon at the Hotel! Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Orna Families - 10/04/2018
« highly recomended »

very nice quiet hotel well situated, large and convenient room for 3 persons, great staff - every question or request was answered quickly and with good will and a smile we will defently come back !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Tasos A. Families - 09/04/2018

Everything was in order. I would recommend to place some hangers in the bathroom for wet towels and clothes. thanks

AccorHotels certified review
Shyamal M. Families - 08/04/2018
« Wonderful Experience »

Had a great family time. Extremely good staff with a smile on their faces. Couple of times they went an extra mile to help us. We would recommend this place for anyone who wants to be near the attractions but still away from the noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shyamal Mahajan, We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Junior Rooms Division Manager

AccorHotels certified review
Ben Families - 08/04/2018

Generally positive except for the shower experience. Room 234 had a slow drain which caused it to overflow . 2nd stay at room 334 shower head was spraying outside the shower tub. Minibar temp should be colder and offering of juices or soda instead of just water would be nice.

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