Novotel London Waterloo Hotel 4 stars

TripAdvisor rating 4.0/5 3,549 reviews
Novotel London Waterloo
See on a map
+ 22 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • 6 meeting rooms with high quality facilities and free Wi-Fi

  • Hotel Bar & Restaurant with international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS
london
united kingdom

Tel: +442076600674

Fax: (+44)207/7930202

Contact email

Check-in from 14h00

Check out up to 12h00

  • 507, 77 from Waterloo York Road :   Bus Stop W Lambeth Palace Bus stop (SP)

  • 77, 344, 507, C10, 3 :   Lambeth Palace

  • CENTRAL LONDON :   3 LAMBETH BRIDGE

  • VICTORIA STATION :   507 Lambeth Palace

  • WATERLOO STATION :   77 LAMBETH PALACE

  • LAMBETH NORTH STATION :   BAKERLOO LAMBETH NORTH STATION

  • WATERLOO STATION :   NORTHERN LINE WATERLOO

  • WESTMINSTER CIRCLE :   CIRCLE LINE WESTMINSTER

  • WESTMINSTER DISTRICT :   DISTRICT LINE WESTMINSTER

  • WESTMINSTER JUBILEE :   JUBILEE LINE WESTMINSTER

  • By plane

    LONDON CITY AIRPORT At 15km / 9.32 miles

  • By plane

    LONDON GATWICK AIRPORT At 43km / 26.72 miles

  • By plane

    LONDON HEATHROW AIRPORT At 30km / 18.64 miles

  • By train

    LONDON ST PANCRAS At 2.8km / 1.74 miles

  • By train

    WATERLOO At 1.5km / 0.93 miles

  • By train

    WATERLOO INTERNATIONAL At 1km / 0.62 miles

GPS :51.494861, -0.118287

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with Queen-size bed and convertible sofa

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Room with Queen-size bed and twin convertible sofa

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Premium Room with Queen-size bed and convertible sofa

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Executive Room with Queen-size bed and convertible sofa

  • Max. number of persons: x4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Premium Room with Queen-size bed

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Suite with King-size bed

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view, Panorama view, Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

ELEMENTS RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 50 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 25 people

Find out more
Novotel London Waterloo Meeting Room

Our guest reviews for
Novotel London Waterloo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

11,360 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,549 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel and staff

Customer review rating 4.4/5

Dianne Business - 19/05/2019 AccorHotels certified review

This hotel is in a good location, close to the Thames and public transport to get to see the sights. The staff are really helpful and professional

Dear Dianne L., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

Very nice hotel conveniently located

Customer review rating 4.4/5

Jean B. Couples - 19/05/2019 AccorHotels certified review

This was a very nice hotel for the price. Service was excellent and the room was outstanding

Comfortable stay near Parliament, Big Ben and the London Eye.

Customer review rating 4.4/5

Kristin Families - 19/05/2019 AccorHotels certified review

Quite good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Very enjoyable

Customer review rating 4.4/5

Anonymous Couples - 18/05/2019 AccorHotels certified review

Very pleasant stay - good sized room - very helpful staff - very good location for holidaymakers

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

LOVE IT

Customer review rating 4.4/5

Yardena Friends - 18/05/2019 AccorHotels certified review

IT WAS NICE TO BE IN YOUR HOTL I WILL COME AGAIN.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager
Customer review rating 4.4/5

Glyn Business - 17/05/2019 AccorHotels certified review

Hotel is great for a short business trip. Great location. My only grip is that for a popular and full hotel having just one coffee machine for all guests at breakfast is ridiculous. Having to queue for 10 minutes just for a cup of coffee to have with your breakfast is wrong. At least 3 should be there.

Not great

Customer review rating 4.4/5

John Y. Business - 16/05/2019 AccorHotels certified review

Really hot room, evening meal main was cold and took ages to arrive and breakfast not great as food had run out and I had to sit on a bar stool near reception.

Dear John Y., Thank you for taking the time to tell us about your experience at the Novotel London Waterloo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alfonso Ristorato Rooms Division Manager

Very pleasant experience with very professional service

Customer review rating 4.4/5

Adrian C. Families - 15/05/2019 AccorHotels certified review

As soon as we entered the hotel we were impressed with the ambience and styling, which was immediately backed up with a very pleasant and attentive welcome from the reception. Our 2 young daughters were immediately catered for with a small gift, which they loved and put us all immediately at ease. Nothing was a problem for your staff, who should be commended on their professionalism and courtesy and extremely approachable nature. The room was lovely with a great view over London, and was an excellent base for our sightseeing trip for our children. We were so impressed with our whole experience from start to finish.

Dear Adrian C., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

Good hotel in a great location

Customer review rating 4.4/5

Chris Business - 15/05/2019 AccorHotels certified review

Nice hotel in a great location. Within easy walk to the Thames, Parliament, Buckingham Palace, London Eye and so much more. Lovely rooms and facilities

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

As always, an outstanding staff!

Customer review rating 4.4/5

Walt B. Solo - 14/05/2019 AccorHotels certified review

Once again, my visit to the Novotel was an wonderful experience. The staff at reception (Camila, Clara, Katia, and Vitalia, among others) was very warm and welcoming. I smile each time I enter the lobby at the start of a stay there, as they are so friendly and helpful. The same is true of the restaurant staff, as they great me by name and provide excellent service. I'm very much looking forward to my next visit there in a couple weeks!

Dear Walter B., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. As usual, it is always our pleasure to have you among our guests and we are all looking forward to your next visit. Sincerely, Alfonso Ristorato Rooms Division Manager

Fantastic

Customer review rating 4.4/5

K H. Friends - 13/05/2019 AccorHotels certified review

Lovely hotel. Friendly staff. Easy check in and out. Overall wonderful experience.

Dear Kerry H., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

Excellent all round.

Customer review rating 4.4/5

Aurian A. Business - 13/05/2019 AccorHotels certified review

Stress free from making the initial reservation to checking out. The location is fantastic with two minutes walk to the tube or easy parking. The room had everything required however, the shower area was brilliant and once I worked it out with the unusual lights I was in there a lot longer than probably a bit longer than necessary.

Dear Patricia A., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager
Customer review rating 4.4/5

Alicia Friends - 12/05/2019 AccorHotels certified review

The staff was great from the time we arrived till left ensuring that all our needs were meet.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Yet another pleasant stay at the Novotel - Waterloo

Customer review rating 4.4/5

Grahama Business - 12/05/2019 AccorHotels certified review

As always the warm and friendly welcome from the staff was great - even after a 3 month gap. I received a room upgrade to an Executive Room - very comfortable and with extra space. No issues to reflect upon.

Dear Graham, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Excellent family hotel in central London

Customer review rating 4.4/5

Lina Families - 11/05/2019 AccorHotels certified review

Great hotel in perfect location with welcoming and lovely staff. The whole family enjoyed the experience with the little one already asking when we will be going back.

Dear Lina Z., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you and your little one coming back soon :)! Sincerely, Alfonso Ristorato Rooms Division Manager

Good hotel, good location

TripAdvisor rating 4.0/5

DavidA1327 Family - 10/05/2019 TripAdvisor review

Air conditioning was not initially working, however it started working on the second night. The room was well appointed and contemporary. A vending machine for snacks could be a worthwhile addition to the hotel, as there are no shops close by.

Excellent

Customer review rating 4.4/5

Stuart H. Families - 09/05/2019 AccorHotels certified review

Stayed in Novotel and Accor group hotels in many parts of the world. Always good and reliable standards. Thank you

Dear Stuart H., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

Lovely hotel and accommodation

Customer review rating 4.4/5

Hazel W. Families - 07/05/2019 AccorHotels certified review

Met with a friendly smile and was able to check in early as our room was ready. We had a family room which was all set up with the sofa bed. The room was clean and spacious. The bar restaurant food was lovely and fresh.

Dear Hazel W., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Me and my staff thank you again for this very nice feedback and we would really appreciate if you would share it as well on Trip Advisor website following the link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d192031-Novotel_London_Waterloo-London_England.html Sincerely, Alfonso Ristorato Rooms Division Manager

Satisfied!

Customer review rating 4.4/5

Magnar Families - 06/05/2019 AccorHotels certified review

Nice room and good service!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alfonso Ristorato Rooms Division Manager

Anniversary treat

Customer review rating 4.4/5

Hannah Couples - 06/05/2019 AccorHotels certified review

Great all round service. Clean & airy room. Fabulous breakfast.

Dear Hannah T., We very much appreciate your comments regarding your stay at the Novotel London Waterloo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfonso Ristorato Rooms Division Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in london