Hotel - Mercure Budapest Korona Hotel
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Mercure Budapest Korona Hotel

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3.5/5 2,720 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,442 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,720 reviews
AccorHotels certified review
Sharon W. Couples - 09/02/2018
« Great »

Fab hotel , clean, comfortable , staff very friendly .excellent location to all amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Wood, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are sorry that the check-in was a little bit complicated, we are going to train our Night Auditors for more effective service. It is our pleasure that beside this small uncomfortable feature you enjoyed your stay with us. Thank you again for sharing your experience, and we do hope your next visit will be at least as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Tamia W. Families - 09/02/2018
« Nice, clean, professional staff »

Really nice hotel in centre of Budapest. Unfortunately, on the last day we had to leave early for the airport (4am), so the packed breakfast (two little bread rolls, two little drinks and an apple)we got at the front desk was not up the expectations based on the overall experience of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamia W., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is our pleasure that you found our hotel nice and you had been satisfied with our service. Meanwhile we regret that the breakfast box did not meet your expectation. Thank you for drawing our attention to this weakness, I can assure you that we take the necessary steps to increase the quality of takeaway breakfast, too. We do hope next time we can ensure your full satisfaction. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

TripAdvisor review
Solo travel - 26/01/2018
« Good »

The hotel is good and the location is very convenient close to the city center and the river. My problem was that 100 EUR in cash were stolen from the hand bag I have left in my room (from 10:15 to 11:00) on my departure day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear patriciog405, thank you for your rating and nice words. I am aware of the situation and as far as I know, you have got already a direct Email from our Guest Experience Supervisor. Unfortunately, as you are also informed, our hotel does not take responsibility for any values which are not placed in the safe deposit box. However we make all the effort to investigate how could this happen and also to prevent future occurrence. I would like to assure you that if you give us a chance to earn back your trust, we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

AccorHotels certified review
Lee N. Couples - 17/01/2018
« Very nice service. »

It was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee N., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Mary Couples - 14/01/2018
« A very pleasant stay »

Lovely well turned out pleasant staff very clean hotel I think you should look at putting plug sockets either side of the bed for people to charge their phones etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for the great review of our hotel! I am glad that you enjoyed your stay. Thank you for mentioning plug sockets next to the bed - I am happy to inform you that we are renovating now the hotel. The first 100 rooms will be ready in March and these rooms will answer modern guest needs also in terms of this topic :) I hope to see you again very soon. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Irit M. C. Couples - 13/01/2018

It was very nice to have champagne and a blessing for the wedding day. Thanks!!! At the same time, the air conditioner in the room was not enough and we were hot and stuffy. Besides, everything was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

יקר irit muller chikishev, אנו מעריכים מאוד את ההערות שלך לגבי השהייה במלון Mercure Budapest Korona. אני שמח מאוד לקרוא הערות חיוביות על המתקנים והשירותים של המלון שלנו. אני בהחלט להעביר את המילים היפות שלך לעמיתי. שוב תודה על שיתוף החוויה שלך, ואנו מקווים שהביקור הבא שלך יהיה לפחות נעים כמו הקודם. בכנות, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

TripAdvisor review
Friends getaway - 07/01/2018
« everting was graet »

nice service , graet hotel , location close to the city , the room was ok . The attitude of reception is excellent and nice. everting was graet The hotel is close to everything and there is metro under the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilach N,Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed the central location of the hotel and the services as well. We hope we can have the chance to accommodate you in our hotel again! Best regards: ESZTER

TripAdvisor review
shequida Couples - 06/01/2018
« great location »

Hello, the hotel has a great location, near to Kalvin Square. the room was small and there was not enough light. the receptionists were not nice and were intolerant. the breakfast was missing diversity and not fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear shequida, thank you for taking the time to share with us your experience. I am sorry that your experience did not meet your full expectations. It would be very kind of you if you could send us an e-mail with your reservation details in order to address the problem and prevent future occurrence. You can contact our Quality Manager at the following e-mail address: h1765-gr@accor.com. Your remarks will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Eszter

AccorHotels certified review
Laura O. C. Couples - 27/12/2017

On first arrival we were really impressed with the reception and bar area of the hotel and the staff at reception were really welcoming however we were in room 404 and we were really disappointed with this room it looked nothing like the pictures on your website and was quiet small as the room was on an angle and there was some small cosmetic damage to the wall. We understand that building works do need to take place but we were not advised of this on check in and the noise was quiet prominent from our room. Breakfast finished at 10 am each morning on our first morning at 10.05 an abrupt reminder was given to us that breakfast was finished and we must vacant the restaurant usually in hotels when breakfast is 8-10 it would usually mean you need to be in the restaurant before 10 am as the food is no longer been served or refilled in the case of a buffet breakfast not that you need to leave the breakfast area by 10 am. Overall we the location was great and the common areas such as reception, bar and restaurant areas very modern but from the point of the bedrooms we would be reluctant to recommened the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura O Callaghan, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem regarding breakfast staff behavior, and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Helge N. Friends - 24/12/2017
« Retired »

We had a good and friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helge Nordin, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be at least as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Mirko Couples - 23/12/2017
« Refreshing »

Historical view on the main road with no noise. Everything was amazing with one small exception. Room card was inserted into card slot, do not disturb in the door, housekeeping came in nevertheless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirko Szabadka, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Ha… Couples - 20/12/2017
« Hotel stay on 14-19.12.2017 The hotel »

Hotel stay on 14-19.12.2017 The hotel is very nice, the breakfast is rich but not varied, every morning the same meal, no changes in the menu. In the room we had a problem in the shower. The marker did not work and we could not shower for two days. We informed the kabbala and only two days later they fixed the problem after two days of requests to fix it. I see it sternly. We received no compensation for this. We had to be compensated. A 4-star hotel can not be a problem.Hotel stay on 14-19.12.2017 The hotel is very nice, the breakfast is rich but not varied, every morning the same meal, no changes in the menu. In the room we had a problem in the shower. The marker did not work and we could not shower for two days. We informed the kabbala and only two days later they fixed the problem after two days of requests to fix it. I see it sternly. We received no compensation for this. We had to be compensated. A 4-star hotel can not be a problem. They had to fix Or move us to another room. Too bad. The place is located in the center and comfortable everywhere. Thanks . Waiting for your answer Hada

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/Mrs Kushel/Shterenlib, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anonymous Couples - 19/12/2017

Excellent hotel with very helpful staff who helped us make our visit to Budapest very special thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane Morgan, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Tetyana H. Business - 18/12/2017
« Just ok »

The hotel itself, location and food were great. But. Because of constant noise (probably heating system) I couldn't sleep and had to buy earplugs. I also noticed that though my bed was made the bath wasn't cleaned and towels weren't changed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TETYANA HALYTSKA, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Alan Couples - 17/12/2017

The AC was turned of so it was 27 degrees in the room. The hotel did nothing to help. Breakfast was okay, but the eggs was cold and the juice was warm. WIFI did not work either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan K., Thank you for sharing your feedback to us. We are very sorry to hear that the air con and wifi did not meet your expectations. We try to solve all the problems immediately on spot but it's apparent in this case that we fell short. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Yigit U. Couples - 17/12/2017
« Good. Could be much better »

I like the destination of the hotel, but room setup wasn’t very usefull. First of all electricity is too far from bed i don’t like it at all. Also, i found room not very clean. Pillow was covered by stain. I’m in this business, working in Pfizer as a regional project manager so i have chance to visit accor venues before for congresses. I believe this venue doesn’t show Accor quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yigit Uslay, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am happy to inform you that the renovation of the hotel has just started, which will answer your and other guests demand regarding of modern customer needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future in one of our renovated rooms. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Daniel A. Business - 16/12/2017
« Platinum »

Always good, however on this occasion I was disappointed that the bridge was no longer in use in the evening. The bridge gave privacy and exclusivity to gold and platinum members and made these individuals feel special. I hope the decision to move the location will be reconsidered..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel A., Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anonymous Couples - 14/12/2017
« Very nice hotel. Good value »

I think the rooms are a bit small and dark. But very good staff and clean. Nice overall feel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albina B., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anonymous Business - 11/12/2017
« Construction noise at 6AM - is this a hotel or a construction site? »

There was a terrible noise of hammering and other construction works right above my head at 6AM. When I asked the reception to make sure it stops, they did so but 10 minutes later the workers continued. It is unacceptable to not be able to have a good nights sleep and this was certainly the case in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petya Venelinova, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that it was the only case the workers started loud work early in the morning. Renovation procedure is a difficult one for our guests and ourselves, too, but after all we will be very happy to welcome you back to our brand new guestrooms! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anonymous Business - 11/12/2017

Staff were very friendly, location is very good but the rooms(well the room I was in ) needs some updating. The walls need to be painted - a lot of marks on them. The rooms are quiet small . The carpet needs a very good hover- fluff and hair accumulation to the sides - where door opens etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel D., Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

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