Hotel - Mercure Budapest Korona Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest Korona Hotel

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3.5/5 2,783 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WiFi in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,488 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,783 reviews
TripAdvisor review
Couples - 10/04/2018
« Reasonable, good lication »

Great location for walking to interesting sights and great food & drinks Service was also good with reasonable rates. Minor delay during check in due to computer glitch in double booking and subsequent cancelling of room

Our hotel has responded to the review
Our hotel has responded to the review

Dear SiewKheong, thank you for your comment on TripAdvisor. You are right, one of the biggest advantage of our hotel is the good location. Thank you for your compliment regarding our service. We believe that true service is attentive, special and creates a feeling of being at home. It makes us confident that the measures we did in the last months is visible. It is sure that everyone will find its favorite place somewhere next to the hotel as everything is so near to us. We hope you will choose again our hotel as your destination during your next trip to Budapest. Sincerely yours, Eszter

AccorHotels certified review
Haim B. O. Families - 30/03/2018

No air condition & hot water early in the morning. In the other hand i would like to mention the staff and above all, Ildiko. So carry, an outstanding person. I would appriciate if she will contact me by mail ba… my colegue and i are trying To come to Budapesht for Computing and IT perposes, i think she could help us and i we have a proposal for her. Thak you. Haim Bar O. Tell her that i am the person who liked o zukros kifly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haim Bar O., Thank you for sharing your experience with us following your stay at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem of hot water and prevent future occurrence. Regarding air conditioning, our central system works as heating in winter time and cooling in summer time, that is why you did not have aircon during your staying. In connection with staff, it is always a pleasure to receive positive feedback. I will share your nice words with Ildikó and with the entire team - I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope to have the chance to welcome you back soon - with some tasty cukros kifli :) Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Srini Business - 24/03/2018
« Satisfactory but there is room for improvement. »

The stay was satisfactory. The rooms though new and renovated had the fresh paint smell which was a problem. The rooms were clean. The bathroom was really small and cramped. Breakfast options are very good but the dinner options are poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srini, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. We are so proud of our renovated rooms; I strongly hope that there will be no "new smell" for your upcoming staying. Regarding breakfast, we have scrambled eggs fluently, but I would like to kindly ask you to turn to the banquet manager next time who will help you in terms of having an omelette. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Aiyesha Business - 19/03/2018
« Warm and welcoming »

Though busy with work the hotel gave relaxing atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alyesha, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for your feedback, we hope you choose our hotel again during your next stay in our city! Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
James R. Business - 18/03/2018
« It was OK »

The stay was fine, but not great. The rooms are in desperate need of an upgrade. My bed was very uncomfortable with a large dip in the mattress. Given the choice, I wouldn’t stat here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that renovation is already ongoing, till the end of this month we will open the first 100 brand new rooms which are designed to fulfill every today guest request. On a longer term all of the guestrooms (and public areas) will be renovated. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
N E. Business - 18/03/2018
« Dr »

Very comfortable, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for writing a review on your recent stay at Mercure Budapest Korona; we very much appreciate your comments. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely yours, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Remy Solo - 15/03/2018
« Stellar staff »

Extremely impressed with the level of service from the staff. I really felt privileged for being a Gold customer. Very few minor details such as not being able to get more Nespresso pods (only 2 per day isn't enough). Rooms were a bit dated but refurbishment is on the way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Remy, Thank you very much that you shared your comments with us and with the Accorhotels community. We hope that other guests will also enjoy this much the service we provide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let me react on your comment of Nespresso pods - if you request extra pods, no problem, next time just ring please reception desk and we provide them for you. Thank you once again for having given us information on your experience in Mercure Budapest Korona. We are very much looking forward to welcoming you back to our hotel soon. Sincerely yours, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
S. B. Friends - 09/03/2018
« A pleasant stay with great service »

I want to compliment Petra Cvetko for the perfect check in, despite me arriving earlier. I was extremely happy to find out she speaks Bulgarian, which happens very rearely and made me feel welcomed and taken care of. She explained all I need to know and set the tone for my whole pleasant stay in Budapest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. B., Thank you so much for your time to share with us your experience after your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your compliments with Petra and with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope we will have the chance to welcome you in Mercure Budapest Korona soon again! Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anonymous Business - 05/03/2018
« Great location, very comfortable and well equipped room »

Business trip for 2 nights Upgraded to an Exec room, which was very nice and spacious/great facilities Breakfast in separate area was great and very relaxing, good service Ordered room service on 2nd night, but this was very limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your comment. We are happy that you enjoyed the services provided in the Privilege Lounge as an additional service to your Privilege Room. Sorry about the inconveniences in bar and room service, we will check carefully the details and improve as much as we can. Thank you again for sharing your experience, and we hope your next visit will be at least as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Christer Business - 26/02/2018
« Good and clean basic hotell. »

A really good hotell, rooms maybe a little bit old, but in good condition and clean, which is the most important. Nice location and a good breakfast were you found everything you needed. The only thing I would remark on was the "perfume" in the lobby was quite strong, so allergics or astmatics could have a reaction. A little less would be nice, otherwise I was really satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christer, Thank you for your comment, it is my pleasure that you found our breakfast remarkable and unique. Meanwhile I regret that the fragrance in lobby did not meet your expectation. I do hope next time we can ensure your full satisfaction. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Daniel A. Couples - 24/02/2018
« Most enjoyable stay »

As a platinum member My wife and myself were looked after very well. We very much enjoyed the bridge in the evening. The hospitality received by both Fekete and young Alexandre was second to none. Please thank thank them on our behalf. We have already booked our next visit to your hotel on 18th March 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Aboud, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are extraordinarily happy that the service provided by our staff was pleasant for you as we believe that the staff is the core of an excellent hotel experience. We are looking forward to see you again very soon :) Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Anastasija C. Couples - 23/02/2018
« Very good location »

I loved the location, very good acces to the airport, very close to all interesting points,very friendly staff at the reception, only thing was the man at the pool, not friendly at all, water in the pool cold and time of operating at the pool not as expected, do not understand why on Mon to Thur it is starting at 3PM, normaly I would like to start the day with the swiming and than go to breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasija Caparoska, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The opening hours of the wellness area are based on the feedback of our guests, but we will take into consideration to open it even early morning. Thank you for your remark again, we hope your next stay will be as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Karen.m. Business - 16/02/2018
« All good »

This was a smooth Hotel check in and check out - Room is clean, breakfast is nice quality and varied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. I am very pleased to read positive feedback about the services and facilities of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon in our hotel. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Sharon W. Couples - 09/02/2018
« Great »

Fab hotel , clean, comfortable , staff very friendly .excellent location to all amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Wood, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are sorry that the check-in was a little bit complicated, we are going to train our Night Auditors for more effective service. It is our pleasure that beside this small uncomfortable feature you enjoyed your stay with us. Thank you again for sharing your experience, and we do hope your next visit will be at least as pleasant as the previous one. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Tamia W. Families - 09/02/2018
« Nice, clean, professional staff »

Really nice hotel in centre of Budapest. Unfortunately, on the last day we had to leave early for the airport (4am), so the packed breakfast (two little bread rolls, two little drinks and an apple)we got at the front desk was not up the expectations based on the overall experience of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamia W., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is our pleasure that you found our hotel nice and you had been satisfied with our service. Meanwhile we regret that the breakfast box did not meet your expectation. Thank you for drawing our attention to this weakness, I can assure you that we take the necessary steps to increase the quality of takeaway breakfast, too. We do hope next time we can ensure your full satisfaction. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

TripAdvisor review
Solo travel - 26/01/2018
« Good »

The hotel is good and the location is very convenient close to the city center and the river. My problem was that 100 EUR in cash were stolen from the hand bag I have left in my room (from 10:15 to 11:00) on my departure day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear patriciog405, thank you for your rating and nice words. I am aware of the situation and as far as I know, you have got already a direct Email from our Guest Experience Supervisor. Unfortunately, as you are also informed, our hotel does not take responsibility for any values which are not placed in the safe deposit box. However we make all the effort to investigate how could this happen and also to prevent future occurrence. I would like to assure you that if you give us a chance to earn back your trust, we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

AccorHotels certified review
Lee N. Couples - 17/01/2018
« Very nice service. »

It was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee N., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Mary Couples - 14/01/2018
« A very pleasant stay »

Lovely well turned out pleasant staff very clean hotel I think you should look at putting plug sockets either side of the bed for people to charge their phones etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for the great review of our hotel! I am glad that you enjoyed your stay. Thank you for mentioning plug sockets next to the bed - I am happy to inform you that we are renovating now the hotel. The first 100 rooms will be ready in March and these rooms will answer modern guest needs also in terms of this topic :) I hope to see you again very soon. Sincerely, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

AccorHotels certified review
Irit M. C. Couples - 13/01/2018

It was very nice to have champagne and a blessing for the wedding day. Thanks!!! At the same time, the air conditioner in the room was not enough and we were hot and stuffy. Besides, everything was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

יקר irit muller chikishev, אנו מעריכים מאוד את ההערות שלך לגבי השהייה במלון Mercure Budapest Korona. אני שמח מאוד לקרוא הערות חיוביות על המתקנים והשירותים של המלון שלנו. אני בהחלט להעביר את המילים היפות שלך לעמיתי. שוב תודה על שיתוף החוויה שלך, ואנו מקווים שהביקור הבא שלך יהיה לפחות נעים כמו הקודם. בכנות, Sabina Bartyzel General Manager Mercure Budapest Korona AREA GENERAL MANAGER NOVOTEL/MERCURE HUNGARY

TripAdvisor review
Friends getaway - 07/01/2018
« everting was graet »

nice service , graet hotel , location close to the city , the room was ok . The attitude of reception is excellent and nice. everting was graet The hotel is close to everything and there is metro under the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilach N,Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed the central location of the hotel and the services as well. We hope we can have the chance to accommodate you in our hotel again! Best regards: ESZTER

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