Hotel - Mercure Budapest Korona Hotel
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Mercure Hotel

Mercure Budapest Korona Hotel

Kecskemeti utca 14 
1053  BUDAPEST
HUNGARY

2,532 reviews
TripAdvisor Rating Based on 2,532 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,082 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,532 reviews
AccorHotels certified review
Aleš Business - 13/09/2017
« Pleasantly surprised »

Friendly staff at reception desk, nice clean rooms, although at room 391 wall paper at TV has a gap and TV is supported by roll of toilet paper.

AccorHotels certified review
Laura Friends - 11/09/2017
« Miss »

Good

AccorHotels certified review
Carlos Q. Business - 11/09/2017
« Great service, good breakfast, and a convinient location »

I felt well treated, the service was excellent, and the breakfast very tasty. I am satisfied with the experience and, in case to come back to Budapest, I will choose the Mercure Korona again.

AccorHotels certified review
Mr C. Business - 10/09/2017
« Mr C. »

Not enjoyable compared to the many hotels I have stayed in. My rooms were not cleaned properly on a daily basis. No iron available in the room so my clothing had to be ironed on the 3rd floor each day. The wardrobe space was not sufficient. There are no facilities to exercise in the hotel.

TripAdvisor review
Family - 09/09/2017
« Good location, but the hotel isn't in Mercure standarts »

Excelent location, near the Museum ans the metro station and a lot of restaurants. The room had some problems, like a broken reading lamp and broken toilet door. They only fixed the first. The hairdryier was really slow and not so practical. The room was smaller than in photos, and didn't have the nespresso machine. The small fridge and kettle were good, like the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aline C, thank you so much for your rating and comments about your staying with us. I am sorry because of the inconveniences regarding maintenance issues, please note that our colleagues are ready to help in any request if they are aware of the problem. I am happy to read that you were satisfied with the fridge and the bed in the room. We have Nespresso machines in our Privilege rooms, where we have other really special amenities: coffee- and tea making facility, a bottle of mineral water upon arrival, bathrobe and slippers, laptop-sized safe, Privilege breakfast and evening lounge in our Bridge Bar. Let me recommend to book this room type for your next staying, I am sure you will like it. I sincerely hope to see you back in our hotel.

AccorHotels certified review
Jeff M. Business - 05/09/2017
« Very nice facility with many amenities »

The Facility is very modern and has all the latest features. I had a privilege room, so my stay included the free breakfast and daily relaxation hours, both were very nice. My only issue was getting house keeping to provide wash clothes in the restroom. There were two upon arrival and they did not replace them the entire rest of my 9 night stay. I contacted housekeeping to get replacements, but there must be a different terminology for wash cloth in Hungary as they tried to bring me bath towels when I requested them the first time. The second time they brought clothes hangers for hanging clothes in the closet and the third time they brought nothing at all. Other than this issue, the stay was great and I will stay there again.

TripAdvisor review
Couples - 04/09/2017
« Run-down hotel with a bad parking lot »

Upon arrival we were handled by a trainee-receptionist who constantly went to the back office for answers, therefore the check in took over 20 minutes. Don't get me wrong , It's OK to be new at a job, but the an experienced receptionist should have stayed near hear and help her out. In the room, the bathroom door could not be closed and the floor was full of the last guests hair which I had to clean up. This hotel knew better days... The parking was an absolute disaster- not only a narrow parking, but when we were going down another car was trying to come up at the same time (it's a one way parking). The only good thing I can point out is the location of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura0172, I am terribly sorry about your bad experience regarding check-in. Yes, we have several newcomers at Front Desk and in case of full house it could be that we cannot monitor all their steps - or if so, someone else needs to wait (even) more behind you... I would like to thank you for your patience and understanding for the situation, and I am also thankful that you have shared your feelings about that. Our location is a huge advantage, however being in the city center means smaller room size and parking spaces. However, there is a traffic lamp system in the garage in order to see and park aside in case of another car comes up (or down). Thank you again for your rating and feedback, I sincerely hope we can welcome you in our hotel soon again.

AccorHotels certified review
Jon L. Business - 02/09/2017
« Good location but very busy »

There was what seemed like a large group on their European tour which made the breakfast room crazy busy. Not relaxing at all.

AccorHotels certified review
Anonymous Solo - 31/08/2017
« Privilege experience »

Great Location Great Privilege services Comfortable room

AccorHotels certified review
Fernando L. Business - 30/08/2017
« Great hotel, great location, great service »

I had a very brief stay in the Budapest Mercure, but it was enough to see how hotels all around should be. Great instalations, very helpful staff and located in a great place. Loved the breakfast at the brigde with a street view.

AccorHotels certified review
Petrus M. Business - 25/08/2017

This is the second time I stayed in the hotel and my goodness this hotel improved to a next level while it was already good. The staff, or better team, is working in all levels to give you as their guest the best stay. Breakfast is very good and topping of their competitors, even some from their own luxury sister brands (yes Pullman, read this) Sometimes it happen you think your suitcase gained some volume, however in my case I forgot to pack some clothes. These are all collected by the staff and send by the hotel as a service, free of charge! This is service! I will be happy to return to this beautiful city and hotel to thank them all personally.

AccorHotels certified review
Bogdan Business - 23/08/2017
« The sensation of a cheep hotel »

All started good, until I got to the room. In a few words I'l try to describe it: small, smelly, window curtains and shades ware gray because of the accumulated dirt. On the almost properly closing (there is a gap under it) door of the room there ware stains of some sort, I did not have the courage to see what it was. The walls are full of dirt inside the room, and everything has the feeling of degraded. A wall socket was hanging out of the wall (some electrocution hazard there). A pair of reading lights near the bed, and an office lamp with no other lights on the ceiling, just barely could make the room a place where you can do anything else but sleep. And this brings me to the bed, with a overly used mattress, and sheets that ware changed 1 time in 2 weeks of staying in there. The fact that there are 3 elevators available for all the rooms in the hotel, makes it a nightmare to travel between, lets say 3'rd floor and ground or first floor, not speaking about the others, creating a mess at "morning rush hour" when everybody goes for breakfast and during the evening when usually there are many check-ins (I sometimes waited up to 15 minutes to be able to use the elevator, especially the last day when I had to carry all the luggage). The positive side is the location of the hotel, 10 minutes walk to the river and easy access to the city center. 2 points for hotel (it can keep you cool and can offer shade from the sun) + 4 for location

AccorHotels certified review
Liviu Business - 16/08/2017

everything was as it was supposed to be

AccorHotels certified review
V. C. Couples - 16/08/2017
« Good hotel overall, but my room was not at the expected level. »

Few unsatisfactions: As I took a double room, the lady from reception told me that there is a fee of 17 eur for the second person. What's the point of having a double room if it doesn.t include the second person also? Not to mention that the second day, another lady told me that the fee is 14 eur and the 3rd day again 17 eur...?! Also, I have received a room (660) which was so far from reception, I would have appreciate a closer room, not to spend 5 min just to go in my room. Moreover, the room has no outside view, just some walls...and the bathroom was defenitly not at the expected level (with old and torn towels and a rusty wc and vat and no sign that the toilet was desinfected). On the other hand, the hotel looks really nice and the personell is kind and helpful.

AccorHotels certified review
Yvo Friends - 14/08/2017
« Nice Hotel, nice staff, »

walking distance to the river only 10 minutes. nice & clean rooms

AccorHotels certified review
Samy Solo - 14/08/2017
« Great location. Simple and clean »

Nice hotel. Clean room and bathroom. Very basic lobby. Helpful staff

AccorHotels certified review
Yt Couples - 12/08/2017
« Great hotel »

Very swift check in. Lovely staff. Air conditioned but slightly dated rooms. Free wifi. Restaurant is lovely.

AccorHotels certified review
Lynn P. Friends - 10/08/2017
« Good location but disappointing room and pool »

I chose this hotel because of its location and because it had a pool. I even joined the Accor club. Sadly the pool was in a dingy poorly lit room and was around 10 degrees less than the stated temperature of 26 degrees. This made it incredibly cold and unusable. The bedroom had a musty smell and the air con was a bit noisy. There was no working extractor fan in the bathroom meaning it was constantly hot and damp. I alerted reception to this on our first morning but nothing was fixed during our 5 night stay. We had a power outage one night and the bell hop came to 'fix' it. It was eventually fixed by another member of staff but we were left in the dark - literally- for half an hour. Breakfast had a good selection of cereals, fruit, hams and cheese and an odd selection of 2 omelette and ratatouille. The hotel is in a good location with a smart lobby and bar but rooms and pool let it down.

AccorHotels certified review
Martin Business - 10/08/2017
« Good for tourists, okay for business visitors »

Great location, friendly staff, clean rooms and decent breakfast, but quite basic/old building and many many tourists

AccorHotels certified review
Rino S. Business - 07/08/2017
« Very good »

At that time very hot temperature. Accomodation is good clean and friendly personal

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