Hotel - Mercure Budapest Korona Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest Korona Hotel

3.5/5 3,017 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,813 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,017 reviews
Couples - 10/12/2018 TripAdvisor review
« Average hotel, well located »

A good base for touring the city as it is well-located near a Metro Station, the Museum, Great Synagogue and the Jewish Quarter. However, there was nothing about the hotel that enhanced our visit, hence the average rating. We've never been to Budapest before so cannot compare this to other hotels.On checking in, we were 'upgraded' from a Standard room to a 'Privilege' room although we were not told this fact. The upgraded room was very small and would have been uncomfortable for our 4-night stay. It had clearly been made up for a single person, as confirmed by the welcome message left in the room. I asked about this at reception and was told that the lady who was supposed to be in this room had checked into another room. I was asked if we wanted to move, which I accepted.The room we were moved into was a Standard one. It was bigger than the one we had moved form although not greatly spacious, and certainly not as big as the picture on the Accor website suggested.There was work going on in the hotel and we were woken by drilling and other work noises at 8 a.m. on two mornings. We had not been warned about this.The basics of the room were fine, i.e. comfortable bed and good shower.The breakfast buffet was ordinary, with a poor hot selection. We got so fed up with it that we ate out on our final morning, despite having booked on a b&b basis. There was no concierge and the details on local attractions was limited to a small number of leaflets. Given how much there is to see and do in Budapest, we thought this was a poor effort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fridomeister, Thank you for taking the time to share with us your comments. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 28/11/2018 TripAdvisor review
« Good hotel but in need of a facelift »

The locatin is good, breakfast buffet excellent and service great but the rooms are very tired and the walls need a fresh voat of paint. Would definately stay there again if the hotel had done some refurbishing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scenic327100, Thank you for taking the time to share with us your comments. I am sorry that your experience did not meet your full expectations regarding our room shpe; please allow me to express my sincerest apologies. Please rest assured that we are alreadz started the renovation of the hotel to create modern rooms with facilities which meet today guests' needs. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Couples - 26/11/2018 TripAdvisor review
« Worth staying in »

I booked a room as a privileged guest and i was very happy to have felt the same actually. We really enjoyed staying in this hotel, the room, breakfast, free afternoon snack, nice room, really hot water and a great staff.

Uk V. Couples - 24/11/2018 AccorHotels certified review
« Overnight stay as we were on route to Bekes Megye to visit relatives »

As we were travelling by car, we decided to book this hotel as it advertised car parking availability.

Our hotel has responded to the review
Our hotel has responded to the review

Dear UK v., We very much appreciate your nice commentt regarding your stay at the Mercure Budapest Korona Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Couples - 16/11/2018 TripAdvisor review
« Good and modern hotel »

The hotel is well located in the city center. The rooms are nicely decorated but quite small. Pool and saunas very average.Unfortunately, as an accor platinum member I had to pay extra for using the lounge, and I should have it for myself and the other person for free. This makes the service poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub H, thank you for your previous stay to Mercure Korona. Please accept my sincere apologies for the inconvenience in our hotel. If you would like to have more information about our hotel's policy regarding loyalty members please do not hesitate to contact me on h1765-gr@accor.com e-mail address. It is my real hope to have the possibility to welcome you back and provide you higher standard of service soon. Best Regards, Anett Czuczor-Schvarcz Guest Experience Supervisor

Anonymous Friends - 14/11/2018 AccorHotels certified review
« Great Location, nothing extra »

Great location, that is the thing with this hotel. Overprized bar, elevators that takes ages (to few and does not work as expected) and worn down rooms. Pleasent and serviceminded staff though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Shanna D. Business - 14/11/2018 AccorHotels certified review
« Very good »

Positives are service, location, modern rooms. To be improved: more english tv channels and more speedy service to clean tables at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shanna D., Thank you very much for your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Zuzana Business - 13/11/2018 AccorHotels certified review
« Nothing special, disappointed with services. »

I was not satisfied with services that hotel provided. We organized business partner meeting in your hotel and there were issues in the meeting room. Provided projector screen was small, projector itself was also small and old fashioned, the room was small and narrow for such many participants, people sitting in back rows had difficulties to see screen, there was no possibility to open windows, the air was hard to breath. We got cold lunches. Hotel provided construction works during days which caused a noise. Many participants arose issues with parking. Other were confused that there was no possibility to pay with American Express card in bar next to lobby even though it was possible on reception desk. As a 4 star hotel I missed various offer of body products (lotion, shampoo, conditioner), there were no hair protecting cup, no sewing kit, no slippers, no bath robe, no shoe cleaner as it is common in other 4 star hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zuzana, Thank you for sharing your feedback to us. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Budapest Korona Team

Dallas F. Friends - 11/11/2018 AccorHotels certified review
« My room was clean and comfortable, and I slept well. »

Overall it was good, I enjoyed using the pool, but was disappointed to discover the pool didn't open until 4.00 pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dallas F., We very much appreciate your review regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Jeff Solo - 08/11/2018 AccorHotels certified review
« Great hotel, great location but............ »

I was really enjoying being in the hotel I had been there 3 days and then in the early Monday morning when major renovation works to the hotel began. I had not been warned and it was taking place right underneath my room and lasted all day Monday and again on the Tuesday morning. It's really unfortunately that that hadn't been explained when I checked in or at any point during the first days staying at the hotel. When I raised concerns with the hotel on Monday they just said that I could move rooms. I had been in my room since Friday and had settled. Surely this could have been foreseen and avoided. I am sure there were enough people that were checking out of the hotel on Monday morning that wouldn't have been impacted by the extensive noise created by the renovation work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are really sorry for the inconvenience regarding the renovation works at our hotel. Please accept our sincere apologies for the lack of communication of our colleagues, we make the necessary steps to prevent future occurrence. It is our real hope to have the opportunity to welcome you back soon in one of our newly renovated rooms. Best Regards Mercure Budapest Korona Team

Pat Business - 08/11/2018 AccorHotels certified review
« Great hotel, very modern and clean, excellent location »

The hotel room was beautiful, very nice decoration and clean. Dinner in the restaurant was very good and the staff very helpful. The room toiletries and bottle of water was very good touch. I would like decaf coffee pods in the room as I can't drink caffeine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat, We very much appreciate your great comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback like yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

David B. Business - 06/11/2018 AccorHotels certified review
« Pleasant staff, nice room, but facilities tired »

Good staff, great room but... v long wait for lifts and coffee machines at breakfast not working (long queues!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Budapest Korona Team

Vanessa M. Families - 03/11/2018 AccorHotels certified review
« Very disappointed »

I was extremely disappointed with the hotel. The people at reception were very rude and not welcoming or helpful at all. The bedroom and bathroom were very very small. Ridiculous to call that a superior room ! It was also very noisy. The towels in our room were ripped and dirty. The pool was very cold and there was no space to get changed with privacy . Not everyone gets to have a bathrobe so we had to get on the elevator and all the way down to the pool in our swim costume. The breakfast wasn't too bad and the people working there were nice, but the tables weren't cleared fast enough. Best thing about the hotel ? The location, that's it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa M.,, Thank you for sharing your feedback to us. Please accept our apologies because our hotel services did not meet your expectations. We are sorry to hear that you were not satisfied with our renovated superior room. Please be sure that we will share your comment with out team in order to learn from your concerns as we aim to improve our services. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Korona Team

Business - 02/11/2018 TripAdvisor review
« Great location, bad internal flow between corridors, elevators and smelly stairways »

+ This Hotel is very well placed and I enjoyed its location in the city.+ The Breakfast is OK with nothing extra.+ The staff was nice.- The room 262 in building B had nothing great with no view (not important in business trip).- what I really disliked is that this hotel is a maze especially if your room is in building B.- In building A the main elevators are very slow and crowded, the stairways are far away not well indicated and smelly. DANGEROUS IN CASE OF FIRE!!!- In Building B you have no choice but to use the elevator (luckily very quick) and cannot access to the street without going through building A.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maps38466271133, Thank you for taking the time to share with us your experience. I am sorry that your experience did not meet your full expectations. Your remarks will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

Slobodan C. Couples - 31/10/2018 AccorHotels certified review
« It was nice,cosy as always.... »

I am yours guest for more than twelve years....Hotel is nice and cosy as i mentioned before.It was a pleasure comunicating with yours reservation stuff (Krisztina Kalman) ,she was very kind and helpfull.My request was to have a nice,quite privileg room with view on the near by street,and it was fullfiled...next time i will try to have the same kind of room,but above the main loby entrance side... On my first visit to yours hotel in 2006 i was lucky to get such a room,good memories... On line check in is very good solution,saves time. Food was excellent as always. For many years i was amazed by the kindnes,profesionalism of yours reception stuff.I must say that i missed yours experienced asociates on reception,they where class for them selves,i do hope that they are still members of yours stuff.I am owner of my own IT company.By my opinion,for me, the most valuable things are people,associates...Their effort makes a difference.I am yours guest for so many years because a feel god in yours hotel,cosy,just like i am at home.... that is the biggest compliment anyone can get....

Pedro J. C. M. Friends - 31/10/2018 AccorHotels certified review
« Excellent price/ uality »

Very pleased with the service, room space, and cleanliness, view, price breakfast buffet and location.

Eoin B. Business - 30/10/2018 AccorHotels certified review
« Very enjoyable »

My stay was very enjoyable. The location is perfect. My room was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eoin B., We very much appreciate your nice comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Susanne M. Couples - 29/10/2018 AccorHotels certified review
« Good »

good nice and almost clean rooms. the door to the street was very hard to close room 811....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne M., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

nustun Business - 23/10/2018 TripAdvisor review
« Not satisfactory »

Stayed on a 3 days business trip. Not very happy. Rooms are old.Breakfast is nearly impossible to have due to the overcrowd. Coffee machines not working. Queues at the single working device. Cannot find a table to sit as the tables are not cleaned on time.Ordered a taxi that never came.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nustun, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Tim Business - 21/10/2018 AccorHotels certified review
« A fine hotel »

Nice, kind staff. Nice to get the free drink with membership. The rooms could use a renovation though which makes me think the four stars are a bit of a stretch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you very much for the nice words regarding your stay in our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

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