Hotel - Mercure Budapest Korona Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest Korona Hotel

3.5/5 2,876 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,876 reviews
Couples - 30/06/2018 TripAdvisor review
« Short but excellent stay »

Good location near the museum and traditional market, friendly staff, fast and easy check in and check out, very nice room, excellent breakfast, the loundge with great view and great food, great pool,

Our hotel has responded to the review
Our hotel has responded to the review

Dear romica m, Thank you for your great review regarding your stay in our hotel. I am really pleased to get positive feedback from you. Our staff is always more than happy to help our guests to make their stay more comfortable. It is our hope to welcome you in our hotel soon again. Sincerely,

Olinda S Family - 30/05/2018 TripAdvisor review
« Perfect stay »

This hotel is in a perfect location to explorer Budapest. Buses, underground and tram right next to the hotel. Rooms nice size … yes the bathroom is small, but was not a problem. We had the junior suit with privilege service with access to the lounge. We enjoyed the happy our with free beer, wine, cocktails and small food. The servers at the lounge Tamis, Sandor and Nellt couldn't be nicer! Can't wait to return and recommed this hotel to anybody for a visit to Budapest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olinda S, Many thanks for the nice words which you posted to TripAdvisor. I am very glad to read your positive remarks regarding your stay in our hotel; I will share them with the team. We hope your next visit will be as pleasant as the previous one. Best regards,

Friends getaway - 17/05/2018 TripAdvisor review
« Good location but... »

Unfortunately we were in the old section of the hotel where I believe renovations are soon to take place. The twin beds were old and creaked, the pillows were flat and the additional pillows requested did not turn up. The room was across the road from a noisy pub. Breakfast was chaos with staff run off their feet trying to replenish food. The reception staff were extremely helpful though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimba5464, Thank you for taking the time to share with us your experience at the Mercure Budapest Korona. I am sorry that your experience did not meet your full expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please let me inform you that we already started the renovation of the hotel, and we got 100 brand new rooms at this moment, and we are going to continue in this autumn. We hope we will have the chance to welcome you in Mercure Korona soon again! Best regards,

Serge N Family - 19/04/2018 TripAdvisor review
« I am expecting more from a Mercure today »

The hotel is well placed but it does need a refurbishment and the sooner the better. The noise of the street can be heard and knowing there is a tramway with a curve just nearby, it is a real issue. We also suffer from drunk people who decided to sing in the street from 2am to 5am. Was thinking that the reception would call the police to stop that, but .... Also the room has not been made the first day! Still the location of the hotel is good and the breakfast is good to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serge N, thank you for rating us and sharing your opinion with Tripadvisor community. We are sorry because of the noise, unfortunately our brilliant location - in terms of transportation and the proximity of places to eat and drink - means the disadvantage of noise on the other hand. However we have soundproofed windows so if you do not open the window it is not disturbing (in most of the cases...). Refurbishment has already started, our first 100 renovated rooms are already bookable on all the channels, and within the next few years all of our rooms and public areas will be refurbished. We are happy that you have been satisfied with the breakfast, it is really one of our advantage, besides the location. We strongly hope that you give us another chance in the future to serve you better, perhaps in a refurbished room :) Sincerely yours, Eszter

Couples - 10/04/2018 TripAdvisor review
« Reasonable, good lication »

Great location for walking to interesting sights and great food & drinks Service was also good with reasonable rates. Minor delay during check in due to computer glitch in double booking and subsequent cancelling of room

Our hotel has responded to the review
Our hotel has responded to the review

Dear SiewKheong, thank you for your comment on TripAdvisor. You are right, one of the biggest advantage of our hotel is the good location. Thank you for your compliment regarding our service. We believe that true service is attentive, special and creates a feeling of being at home. It makes us confident that the measures we did in the last months is visible. It is sure that everyone will find its favorite place somewhere next to the hotel as everything is so near to us. We hope you will choose again our hotel as your destination during your next trip to Budapest. Sincerely yours, Eszter

Solo travel - 26/01/2018 TripAdvisor review
« Good »

The hotel is good and the location is very convenient close to the city center and the river. My problem was that 100 EUR in cash were stolen from the hand bag I have left in my room (from 10:15 to 11:00) on my departure day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear patriciog405, thank you for your rating and nice words. I am aware of the situation and as far as I know, you have got already a direct Email from our Guest Experience Supervisor. Unfortunately, as you are also informed, our hotel does not take responsibility for any values which are not placed in the safe deposit box. However we make all the effort to investigate how could this happen and also to prevent future occurrence. I would like to assure you that if you give us a chance to earn back your trust, we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Friends getaway - 07/01/2018 TripAdvisor review
« everting was graet »

nice service , graet hotel , location close to the city , the room was ok . The attitude of reception is excellent and nice. everting was graet The hotel is close to everything and there is metro under the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilach N,Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed the central location of the hotel and the services as well. We hope we can have the chance to accommodate you in our hotel again! Best regards: ESZTER

shequida Couples - 06/01/2018 TripAdvisor review
« great location »

Hello, the hotel has a great location, near to Kalvin Square. the room was small and there was not enough light. the receptionists were not nice and were intolerant. the breakfast was missing diversity and not fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear shequida, thank you for taking the time to share with us your experience. I am sorry that your experience did not meet your full expectations. It would be very kind of you if you could send us an e-mail with your reservation details in order to address the problem and prevent future occurrence. You can contact our Quality Manager at the following e-mail address: h1765-gr@accor.com. Your remarks will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Eszter

Friends getaway - 11/12/2017 TripAdvisor review
« Christmas »

The location is excellent, just 5 minutes from the atractions. Nice Christmas time spent there. There was no heating in the room, they change the room for us. The staff was helpfull. The cleaning on medium level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 148ernab, thank you for your remarks following your stay in our hotel. We are pleased to read your positive comment regarding our staff. They always do their best to make our Guests' stay more comfortable. Our hotel has a very good location as you mentioned in your comment. We hope we can have the chance to accommodate you in our hotel again! Best regards: Mercure Budapest Korona Management

Couples - 03/12/2017 TripAdvisor review
« Excellent location but nothing else »

I would not stay here again. The first time ever that we have had money stolen out of a bag in our room. Our fault for not putting it into the safe. The rooms are in serious need of an upgrade especially the bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear 204clairh, thank you for sharing your comments with us regarding your stay. I am sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. Could it be that you did not report the case on spot? If so, I would like to kindly ask you to send a short Email about the details to our central Email address. Besides our hotel does not take any responsibility for the values not put into the safe deposit box, we have to investigate the situation carefully. Once more I would like to express my deepest apologies because of the inconvenience. Regarding room upgrade, I am happy to inform you that we have just started a huge renovation procedure in our hotel which will include all the rooms and public areas. I sincerely hope that we will have the possibility to welcome you back after it and to serve you better next time.

Solo travel - 03/12/2017 TripAdvisor review
« nice »

stayed here for a concert in Budapest staff were excellent good location and breakfast had a pool which was a bonus bit of a trip to get to my room had to take a lift to 3rd floor walk over to the annex and then take a lift to the 8th floor not a major problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank G, Thank you for your kind words, we are happy that the service we provided met your expectation. We sincerely hope that you will visit us soon again for another magnifique staying in Mercure Budapest Korona :)

Friends getaway - 27/11/2017 TripAdvisor review
« Good hotel in great location »

Good location for all forms of public transport, but also within walking distance of many of the main tourist sights. Our room was large as on corner but others are smaller but still adequate. Good bathroom with bath and shower over and plenty of hot water. Clean and towels changed daily. Wide choice at breakfast. Only problem was lack of ventilation- cannot open a window- we found room too hot and turning down thermostat had little effect

Our hotel has responded to the review
Our hotel has responded to the review

Dear H3188ZBkarenp, thank you for your time to share with us your experience. Yes, the great location is one of the biggest advantage of our hotel. We are close to the airport, to some railway stations, however the most interesting sights of this beautiful city are within walking distance. I am however truly sorry for the inconvenience it may caused you. I hope we will have the chance to accommodate you again in the future!

Nina B Solo travel - 26/11/2017 TripAdvisor review
« Friendly reception at convenient central location »

Clean and comfortable hotel at excellent central location. Friendly reception staff helped me with advise on sightseeing and directions. The only disappointment was the limited opening hours of the swimming pool which was not to be found on the website when I made my booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina B, thank you for sharing your experience with us regarding your stay in our hotel. It is always a pleasure to receive positive feedback. Among the advantages of our hotel there are the good location, the helpful staff, the possibility to have upgraded rooms (Privilege), and also the swimming pool and sauna. The opening hours of the wellness area are based on the feedback of our guests, but we will take into consideration to open it even early morning. Thank you for your remark again, we hope your next stay will be as pleasant as the previous one.

Couples - 19/11/2017 TripAdvisor review
« Excellent location. Excellent breakfast »

Excellent location .2 steps from kalvin metro station. Excellent, varied, rich breakfast. There is everything. Also vegetables and fruits are also eggs, yogurt, granola, hot waffle made in place, cornflakes. For the rooms - we are in a standard room.The room is medium size. Not too small. There is room to move and put suitcases. I was disappointed by the level of the room itself. The room is outdated, needs renovation. Carpet - no longer in vogue. The room is dark !!!! Why? There are only two reading lamps above the bed, lighting at the entrance to the room and in the shower. There is no central light in the room. It's completely dark. Bathroom - medium size. Could have been a little cleaner and clean. The wardrobe is very small and narrow and uncomfortable to put the clothes on. There is a kettle and accessories for coffee and a minibar. There is a window that can be opened and ventilated. The heater worked great. Another problem that bothered me very much - the hotel is defined as a non-smoking hotel. In the past two days there was a very strong smell of cigarettes coming into our room. The smell struck us as soon as we got out of the elevator, along the hallway on the floor and into the room. We complained several times but apparently the staff did not properly handle our complaint. In all other areas of service - we loved very much. The staff was courteous and helpful at every request

Our hotel has responded to the review
Our hotel has responded to the review

Dear pumiki27, thank you for taking the time to share with us your experience at Mercure Budapest Korona. I am sorry that your experience did not meet your full expectations. I am really glad to see you enjoyed the breakfast very much in our restaurant. We hope we can welcome you in the near future again!

oktaio Family - 17/11/2017 TripAdvisor review
« Comments »

Very good location but old facilities. employees friendly and breakfast good. Transport access excellent and you can reach any part of the cıty easily. rooms to be refurnished and renewal works needed. Overall worth to stay compared what you pay

Our hotel has responded to the review
Our hotel has responded to the review

Dear oktaio, many thanks for the detailed comments and rating of Mercure Budapest Korona. I am happy to inform you that the renovation procedure starts very soon, and will include every room and all the public areas within the next 3-year-long-period. I am extraordinarily happy that the service provided by our staff was pleasant for you as I believe that the staff is the core of an excellent hotel experience. I am looking forward to welcoming you back to our hotel.

Friends getaway - 22/10/2017 TripAdvisor review
« Maybe the worst hotel in Budapest for a 4 star property »

Cleaning lady had to change the sheets on our bed as they we filthy. There was NO under sheet between the bottom sheet and the mattress. When cleaning our room she left the dirty cups and glasses sitting on the dresser. Room was never vacuumed as you could see bits of dirty on the floor all the days we were there. She never cleaned the toilet.which was almost unusable.. Our fiends stayed at the Marriott hotel for $35 a night more and the room was fabulous. The breakfast was good and the front dest staff at the hotel were all polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S, thank you for commenting our hotel on tripadvisor.com. While we wish you had a better experience , it is feedback like this that we learn from and use to improve. On the other hand it is our pleasure that we succeeded to exceed your expectations in terms of service and breakfast. We are looking forward to welcoming you in the near future. With best regards: Hotel Management

Couples - 10/10/2017 TripAdvisor review
« Two night break »

We stayed an extra two nights in Budapest and decided to try out this hotel we wasn't disappointed clean rooms lovely friendly staff especially Alexandra in what I think was called the Sky lounge bar???

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ste D, on behalf of the hotel team and myself, I would like to thank you for your comments following your recent stay in our hotel. Your very positive feedback serves as an inspiration for our Team, thank you. We will continue our efforts to provide memorable service and hope very much we can welcome you back soon in Mercure Budapest Korona.

Couples - 25/09/2017 TripAdvisor review
« Good location »

Hotel staff were very helpful and the room was good value considering the location. Whilst it did provide car parking the daily charge was quite high so consider this if travelling to the destination by car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, thank you so much for your kind comments. We are sure it is valuable for other client when checking accommodation possibilities in Budapest. We are extraordinarily happy that the service provided by our staff was pleasant for you as we believe that the staff is the core of an excellent hotel experience. I am looking forward to welcome you back soon to Mercure Budapest Korona.

Family - 09/09/2017 TripAdvisor review
« Good location, but the hotel isn't in Mercure standarts »

Excelent location, near the Museum ans the metro station and a lot of restaurants. The room had some problems, like a broken reading lamp and broken toilet door. They only fixed the first. The hairdryier was really slow and not so practical. The room was smaller than in photos, and didn't have the nespresso machine. The small fridge and kettle were good, like the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aline C, thank you so much for your rating and comments about your staying with us. I am sorry because of the inconveniences regarding maintenance issues, please note that our colleagues are ready to help in any request if they are aware of the problem. I am happy to read that you were satisfied with the fridge and the bed in the room. We have Nespresso machines in our Privilege rooms, where we have other really special amenities: coffee- and tea making facility, a bottle of mineral water upon arrival, bathrobe and slippers, laptop-sized safe, Privilege breakfast and evening lounge in our Bridge Bar. Let me recommend to book this room type for your next staying, I am sure you will like it. I sincerely hope to see you back in our hotel.

Couples - 04/09/2017 TripAdvisor review
« Run-down hotel with a bad parking lot »

Upon arrival we were handled by a trainee-receptionist who constantly went to the back office for answers, therefore the check in took over 20 minutes. Don't get me wrong , It's OK to be new at a job, but the an experienced receptionist should have stayed near hear and help her out. In the room, the bathroom door could not be closed and the floor was full of the last guests hair which I had to clean up. This hotel knew better days... The parking was an absolute disaster- not only a narrow parking, but when we were going down another car was trying to come up at the same time (it's a one way parking). The only good thing I can point out is the location of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura0172, I am terribly sorry about your bad experience regarding check-in. Yes, we have several newcomers at Front Desk and in case of full house it could be that we cannot monitor all their steps - or if so, someone else needs to wait (even) more behind you... I would like to thank you for your patience and understanding for the situation, and I am also thankful that you have shared your feelings about that. Our location is a huge advantage, however being in the city center means smaller room size and parking spaces. However, there is a traffic lamp system in the garage in order to see and park aside in case of another car comes up (or down). Thank you again for your rating and feedback, I sincerely hope we can welcome you in our hotel soon again.

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