Hotel - Mercure Budapest Korona Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest Korona Hotel

3.5/5 2,959 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,748 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,959 reviews
Couples - 14/10/2018 TripAdvisor review
« Great Location »

We thought we would try the Korona, this time we visited, as it is very well located to Restaurants, bars, and transport. Our check in was good, and done by a very pleasant gentleman. We had emailed the hotel in advance requesting to be allocated a refurbished room with an opening window, to be told there would be a 15 euro supplement per night, which we agreed to. The room was clean, and big enough for a 4 night stay, but the bathroom was tiny. The window only opened an inch, so not much fresh air coming through the double sets of windows. The day before we left the maid came into the room wanting to clean it, and did not seem to want to come back ( I was only in my under pants) So we kept saying later and she went. The toilet flush then fell of the wall, so we told reception, who said they would get maintenance to fix it. The lifts are a problem at the moment, as one never seemed to work and one was usually out of service during the day, but at least they are aware of this, and have signage to the back lifts (staff lifts). The morning of departure the toilet flush stuck so the water kept running, and we had to get a maid to look at it, and she repaired it. On check out we got a trainee Receptionist who told us we still had to pay the room supplement and city tax, but I could not her understand we had paid the city tax on arrival. She asked another gentleman to look at the computer screen and had a conversation, then he went, It appeared her English was not good enough to explain it was the supplement only and receipt for the city tax. We thought the gentleman could have helped her and explained to us the facts. I would however stay at the Korona again, due to its position.

Couples - 14/10/2018 TripAdvisor review
« Suitable hotel, comfortable, nothing special »

On a multi-city trip through Central and Eastern Europe, this was the only big chain hotel we picked, mostly due to good previous Mercure experience in England. It was fine, but the service was a bit lacking, and the cleanliness of the breakfast area was sub-par. Tables were not cleaned properly between guests and the food area not maintained well. The front desk staff, with a couple of exceptions, seemed a little disinterested. The server in the lobby bar was downright rude. When we booked a taxi on departure, we asked at the front desk who to speak to about which taxi was ours and no-one seemed to know what to do. Despite staff being around the front door, no-one was available to ask. That said, the rooms were nice, and VERY quiet, resulting in a great sleep. There have been some renovations, and more underway, leading to some elevators being closed and the need to use the back staircase, which was inconvenient. The hotel appears to cater to travelling business people. In general I would give the hotel a 3.5 but the service a 2.5, so there is room for improvement.

Andy H. Couples - 11/10/2018 AccorHotels certified review
« Great... with one "but..." »

Very good hotel, extremely friendly and helpful staff, very well appointed room in a fantastic location. My one complaint is about the car park which was one long problem from beginning to end. Every time I tried to drive out it took ages (over 40 minutes the first time thanks to a gridlock around the gates and involved me having to reverse up a steep curved ramp.) And all this "pleasure" for the price of €23 a day... The breakfast was a bit disappointing too - for someone like me who doesn't eat meat or cheese it was basically bread or nothing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Sarah Business - 08/10/2018 AccorHotels certified review
« Very lovely hotel although this visit one bad thing will put us off. »

The stay and the rooms (we were given the privilege rooms) were really nice, luckily we didn't have to pay full charge for these though, as personally, I don't think it would have been worth the price! None of my toiletries were changed during the week although the rooms were cleaned every day. The biggest issue was the fruit flies that where all over our food at our meeting, they were everywhere! Often floating in the milk and when you went to get food dozens of them would fly away. Didn't seem very hygienic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. I am really sorry for the inconvenience regarding the small bugs. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Business - 08/10/2018 TripAdvisor review
« Disappointed »

Room too old. Bed not comfortable, rowdy room, noise by the bathroom of the other room. As a gold member I expect more. Positive: there are a lot of interesting restaurants near the hotel. Never again here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico T, Thank you for taking the time to share with us your comments. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies, and please let you know that from March we have 100 brand new, modern and bright rooms with facilities which meet today guests' needs and the renovation of the hotel will continue from November. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

S. Business - 02/10/2018 AccorHotels certified review
« Very nice hotel with great service »

I had a lovely stay! I got a very nice room and the staff was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback like yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Anonymous Couples - 02/10/2018 AccorHotels certified review
« Pool cold. Front desk not helpful »

Little hospitality. No was always the answer. Premier is not worth it Service is poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that our hotel's service did not meet your expectations.Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Budapest Korona Team

Veronique Business - 01/10/2018 AccorHotels certified review
« Good location »

Renovated room on the top floor was ok. I was however disturbed by the noise of the controlled mechanical ventilation system. I had the impression it was just above the ceiling, and this is too noisy in the room. However I was lucky I could sleep ok. Personnel at the Privilege floor was not too reactive : I had to ask for coffee, whereas they were chating at the bar...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronique, We very much appreciate your comments regarding your stay at our hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Zsolt U. Business - 27/09/2018 AccorHotels certified review

It would be good if pool and sauna are open 24/7 Enjoyed privilege breakfast Very nice rooms on the 7th flor

Our hotel has responded to the review
Our hotel has responded to the review

Tisztelt U. Zsolt! Köszönettel megkaptuk a Mercure Budapest Korona Hotel szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következő alakalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Mercure Budapest Korona csapata

Sharon Friends - 26/09/2018 AccorHotels certified review
« Not up to the Mercure standard »

First, we were able to leave our luggage at the hotel for two hours before we checked in. Very helpful. The hotel has a wonderful location for visiting Budapest. When the time came to check in, our room was not ready. We waited 20 minutes before we could get in. Other hotels would offer a coffee or glass of something in the lounge during the wait, if changing to a ready room was not possible. Getting to our room was the next challenge. Only one of the three guest elevators was working. This was the case for the entire three days we stayed. Guests were directed to use the staff elevators in the back of the hotel. When we arrived in our room and were changing clothes, someone entered the room with a key. They left quickly when they realized we were present. Breakfast was disappointing, as well. The first morning, we arrived at breakfast at about 8:30. The coffee was delicious. There were plenty of coffee machines so there was no wait for coffee. We went to get a croissant and saw that the pastry needed to be reserviced, so we tried to find a table to enjoy our coffee and wait for pastry. There were no clean tables. There were a few tables with only dirty silverware, but there were no tables without crumbs and reset for guests. The staff would shake the placemats onto the tables as they cleaned them, but I did not see anyone actually wiping off the tables. We ended up at a table in an alcove off of the dining room, and wiped it off ourselves. We went back for pastry and saw that it still had not been restocked. After finishing our coffee, we decided that we would not eat at the hotel. If the public areas that all the guests see are allowed to be so dirty, the kitchen where food is handled could be worse. Then, the second day, we returned to our room in the late afternoon to see what looked like a name written in lipstick on our bathroom mirror. Because someone had tried to enter our room before, we wondered if that was from housekeeping or if there had been another ‘guest’ in our room. This is a most unusual way to advertise the name of the housekeeper. Most nice hotels have a card with the name, not lipstick on a mirror. The front desk staff were very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that some of the services did not meet your expectations. Please accept our apologies because you had to wait a bit longer for your room, and for the crowded breakfast. In the meantime let us inform you that we were fully booked during your stay and we had further challenges because of the maintenance problem of the elevator. We are really sorry if the mirror message by the chambermaid was mistakable (it was written with marker), She wanted to say goodbye with this small attention. It is our real hope to have the opportunity to welcome you back in the future and better serve you. Best Regards, Mercure Korona Team

Felix L. R. Business - 25/09/2018 AccorHotels certified review
« I was upgraded »

Although rooms are smaller than average for the same quality hotels in the surrounding the experience was good. Despite the busy elevators we had the opportunity to use service ones. Breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix L. R., We very much appreciate your nice comments regarding your stay at our hotel.It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Anonymous Families - 25/09/2018 AccorHotels certified review
« Okay »

The standard double room is very small and the housekeeping was very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Korona Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Budapest Korona Team

S. L. Business - 24/09/2018 AccorHotels certified review
« Good to see many improvements. Keep up the Good Work ! »

There are many improvements and many new faces. Keep up the Good work of improving and training new people to fit into your culture before they are put in the field especially handling loyal and long term customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. S., Thank you very much for your comments regarding your stay at the Mercure Budapest Korona Hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Ann R. Couples - 24/09/2018 AccorHotels certified review
« Best location for a sightseeing trip »

Hotel was top. Rooms were newly renovated and very modern. The hotel is located on a very busy street but we had a room facing the courtyard and didn't hear any noise from the street. Public transportation is available right in front of the hotel, whether bus, subway or tram everything is just steps away from the hotel. Many restaurants in easy walking distance whether for snacks, casual or more formal dining, the choice is large. I would recommend you go for the 'Privilege' package which allows you a comfortable breakfast and afternoon snacks and drinks in the Bridge Restaurant. The first day we didn't opt for it and were disappointed with the Buffet Breakfast...we were overrun by people and it was a bit of a pain finding a place to sit, it may not always be so but with the upgraded package was only 6 Euros more a day pro person, worth every cent. Hotel personnel were all very friendly and helpful, especially Anett Schvarcz: Guest Experience Supervisor at the Mercure Koruna Budapest. She made sure we were happy with our accommodations, so a very special thanks to her.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann R., Thank you very for your great comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback like yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mercure Budapest Korona Team

Carol L. Friends - 20/09/2018 AccorHotels certified review
« The room was very comfortable , clean and convenient for our visit »

Breakfast on our first morning was totally chaotic with too many people trying to eat at the same time, insufficient staff to clear away empty plates from tables or renew food items that ran out very quickly . There was also insufficient seating for so many people.Thankfully the experience was different on subsequent mornings where the staff seemed far more organised and there were less people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol L., Thank you very much for your nice review regarding your stay at the Mercure Budapest Korona Hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

James Families - 20/09/2018 AccorHotels certified review
« We had a great time at your hotel »

It was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your nice review regarding your stay at the Mercure Budapest Korona Hotel. We hope your next visit will be as pleasant as the previous one. Best regards, Mercure Budapest Korona Team

Merilyn L. Friends - 19/09/2018 AccorHotels certified review
« Perfect location, great staff, extremely happy tourist. Will definitely stay there again on my next visit. »

The staff were very professional and helpful. We were made to feel very welcome throughout our stay. Breakfast catered for everyone, and was plentiful. A very effeciently run hotel, and I couldn't fault it in any way. The rooms have been beautifully furnished and it was a pleasure staying at the Mercure Korona.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merilyn L., Thank you very much for the great review regarding your stay at our hotel. It is always a pleasure to receive positive feedback like yours. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MERCURE BUDAPEST KORONA TEAM

Kerry B. Friends - 18/09/2018 AccorHotels certified review
« Great value for money »

Good stay lovely room, clean modern. Friendly staff. Very well situated would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry B., We very much appreciate your kind comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mercure Budapest Korona Team

Simon P. A. A. Business - 17/09/2018 AccorHotels certified review
« Great hotel, great location. »

Ticks all boxes apart from one. The terrible time taken to get a lift down from the 8th floor in the morning. 10 minutes!! Yes there are signs and there is an alternative lift BUT this is completely avoidable. I have never stayed in a high rise before that has a similar problem. Come on Mercure, remove this issue so that our lasting impression of your lovely hotel is not of having to leave early just to get downstairs!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon P. A A., We very much appreciate your comments regarding your stay at the Mercure Budapest Korona Hotel. We are really sorry for the inconvenience regarding the problems of our elevators. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Mercure Budapest Korona Team

Will Couples - 16/09/2018 AccorHotels certified review
« Very clean & friendly »

Very friendly staff, clean and tidy reception and rooms. Rooms were quite small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will, Thank you very much your comments regarding your stay at the Mercure Budapest Korona Hotel. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Best regards, Mercure Budapest Korona Team

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