Hotel - Mercure Budapest Korona Hotel
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Mercure Hotel

Mercure Budapest Korona Hotel

Kecskemeti utca 14 
1053  BUDAPEST
HUNGARY

2,457 reviews
TripAdvisor Rating Based on 2,457 reviews
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From 76.95 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0H00-24H00
    • Opening hours : Week-end 0H00-24H00

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

420 rooms: you can choose from Standard, Privilege Rooms, Suites and Deluxe Suites to ensure your full comfort. Coffee & tea making facilities are prepared in the guestroom. All rooms are equipped with free WiFi.Upgrade your standards and enjoy our extra Privilege services such as private breakfast area in an exclusive ambiance, 3 hours snack time, 10% discount on Hotel services and extra bathroom amenities.

  • 420 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 992 reviews

Our guest reviews for Mercure Budapest Korona Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,457 reviews
AccorHotels certified review
Jacek Business - 13/07/2017
« good location good service value for money »

nice place comfortable rooms friendly staff

AccorHotels certified review
Jack Friends - 12/07/2017

Nice location, Most staff very friendly.

TripAdvisor certified review
Business - 26/06/2017
« Nice place to stay »

The location is very good, near the center, shops and river. Rooms are big and comfortable. The bed also is very good. The staff is very helpful. Breakfast is great for any person. It is pool available .

TripAdvisor certified review
Friends getaway - 20/06/2017
« Sleepless nights »

Very nice hotel, very busy but only 1 of 3 lifts were working, no air con in bedroom resulting in three sleepless nights. When we complained at reception the staff were unable to help. not a hotel that I would stay in again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear grahamw249, thank you for taking the time to share with us your experience at Mercure Budapest Korona. I am really glad to see you enjoyed the location and the cleanliness of our hotel. I am sorry because you couldn't get any solution to your problem of air conditioning. Our colleagues at the reception are more than happy to help to our guests. However that days the weather in Budapest was so extremely hot that our central air con system could not deal with it (efficiently enough). The same problem caused the malfunction of the elevators. Thank you again for your remarks, and we hope you choose our hotel during your next stay in our city in spite of this inconvenience.

AccorHotels certified review
Lee S. Friends - 19/06/2017
« Great hotel Great location »

A great hotel for city sight seeing. The rooms are small but adequaetly functional. The staff were totally amazing and nothing was too much. Breakfast was good however eggs were cold is the only negative

TripAdvisor certified review
Friends getaway - 19/06/2017
« Never again »

We got off to a bad start when it toke over 30 minutes to check in, due to the lady being totally inefficient. Then to top it all the room cleaner knocked a picture off the wall and left the broken glass all over the room. finally the rooms aircon was a waste time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter F, Thank you for sharing your comments with Tripadvisor community regarding your stay. I am sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. Please remain assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have already investigated the situation, and found that unfortunately a new receptionist had checked you in. I am really sorry about the long waiting time; and I would like to draw your attention to the opportunity of online check-in. Being a valuated Le Club Gold customer of Accorhotels you have the possibility to choose this check-in method in any of the Accor Hotels. The glass on the floor is a very big mistake and I can not tell you any excuse for this; I am going to investigate carefully how could it happen. I know that my Quality Host on Duty colleague tried to decrease your inconvenience offering free drinks and free transfer on last day to the railway station for you and your friends, but I definitely understand if you think this is not enough. My only hope is that you will give us the opportunity to better serve you in the near future and we will have the chance to prove that staying in Mercure Budapest Korona could be more enjoyable than your previous visit.

AccorHotels certified review
To Business - 09/06/2017
« OK »

Reception works very well, restaurant too, food fine, service as well. The room was very small, narrow and for 4-star hotel I would imagine better equipment, especially the bathroom.

AccorHotels certified review
Diana Couples - 08/06/2017
« Great treatment from start to finish!! »

All aspects of the experience was treated with the utmost care and concern for the customer.

AccorHotels certified review
Steve Couples - 07/06/2017
« Excellent stay, would recommend.  »

Very comfortable room, and quiet considering the central location. Excellent breakfast. Would recommend.

TripAdvisor certified review
Couples - 06/06/2017
« Nice hotel in centre of the city »

Rooms are small (not unusual in Europe) but clean and comfortable. Staff were curteous and helpfull and location was excellent. (Surrounded by all types of eateries, mini marts and walking distance to the river and most city sights. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jolo255103, Thank you for commenting our hotel on tripadvisor.com. We believe that true service is attentive, special and creates a feeling of being at home. It makes us confident that the measures we did in the last months is visible. It is sure that everyone will find its favourite place somewhere next to the hotel as everything is so near to us. We hope you will choose again our hotel as your destination during your next trip to Budapest.

TripAdvisor certified review
Couples - 04/06/2017
« Centrally located with very Eastern European service attitude (or lack of it) »

The Hotel is centrally located. We had requested a room from as high floor as posssible, which was not taken into consideration nor other requests we had. Reply was - hotel is full, not possible. Well as Gold Memeber I would expect that the requests would be read well in advance - however not here! The standard breakfast was very poor in quality. We had a Privilege room which had nice breakfast. During the Evening Snack period at the Lounge the Eastern European service mentality was as it's best. 2 young ladies were just standing at the bar chatting together haviong nothing to do. They provided no proactive attention at all to customers. Everything must be asked by every single customer. The 2 waitresses had zero ability for proactive service. Also the food was most of the time finished and they did nothing to it. On one evening there was one guy instead, but his understanding of english was pretty poor. Would not expect anything like that at the Privilege Lounge! Shame on You! The television at the room was very small and worked poorly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HeikkiTravellingFIN, thank you very much for your detailed review. First of all, let me express my deepest apologies regarding the lack of service attitude you experienced, I can assure you it is absolutely not normal. Of course I will investigate how and why could it happen. As a Le Club Gold Member you and your opinion is very important to us, and I am very sorry that your experience did not meet your full expectations. Unfortunately all our Privilege rooms are located on 2nd and 3rd floor. Perhaps when we assigned the rooms we preferred to give you a room upgrade according to your Le Club Membership level, and so we could not fulfill your request to be located on a high floor. Regarding the television we have just changed to digital channels so it is absolutely unacceptable to have poor quality in picture. In case of any maintenance problem we are ready to help you as soon as we are informed about it. Thank you again for your remark, it is our hope that you will give us the opportunity to better serve you in the near future.

AccorHotels certified review
Dusan Business - 03/06/2017
« Happy with location  »

Due to being on business trip and need to work from hotel room my stay spoiled very poor, slow internet connection. Service in bringe lounge has to be improved too, Would excpect that at this level that when ordering glass of wine, wine is served in glass in front of me.

AccorHotels certified review
A R. G. D. Business - 31/05/2017
« Upgrade was a touch of class! »

I stay here frequently, so to be greeted with an upgrade to a suite was a lovely surprise! The room was lovely and had a great view! Particular thanks to Adrienne at reception!

AccorHotels certified review
Dr. G. D. Business - 30/05/2017
« Great accomodation at first-rate location in Budapest »

AGain a very nice and pleasant stay at the Mecure Korona, just a few steps from Kálvin tér. The spüacious suite was very comfortable, yet could do with some renovation.The ones in the annex are much more modern. Yet everything was meticulously clean and well maintained. Ultra-friendly receptionist with first-rate English.The staff in general leaves nothing to wish for.Booking "deluxe" gives you access to the bridge-lounge breakfast wihich is really outstanding . Great selection of food, some things are probably too Hungarian for me to enjoy at breakfast time, but both, quality and service were sublime. If compared to Budpest's Sofitel, which is next to the Chain-bridge, the Mercure Korona ist a very good and much cheaper alternative. Looking forward to coming again.

AccorHotels certified review
Anonymous Business - 28/05/2017
« Very small rooms, extremely overloaded »

I expected better experience at that price

TripAdvisor certified review
Business - 27/05/2017
« Good place »

Clean, but a bit old fashioned rooms with small bathroom (the superior or higher classes are much better!). The river Danube and the city center is within 10 minutes walking distance. A lot of restaurants, bistros & pubs are even closer, great location!

AccorHotels certified review
Eli T. Families - 25/05/2017
« The hotel and staff were great and courteous. The delay was an experience »

Good hotel, good service and great location.

AccorHotels certified review
Claire A. Business - 23/05/2017
« Very kind and helpful staff made the stay especially good »

Found the staff very helpful. The breakfast room was far too full and the tables took a while to be cleared. I was grateful to be able to use the upstairs room instead as I was staying on business and alone and trying to get my breakfast in the full busy downstairs room was difficult and a bit too much first thing in the morning. The staff were very understanding.

AccorHotels certified review
Daniel A. Business - 21/05/2017
« A pleasant stay.  »

It was good. My thanks to all your staff who were very polite and helpful at all times. I enjoy my time on the bridge, both at breakfast and in the evening. Both of the staff in the evening at the Bridge were helpful and welcoming. This is one of the main reason I choose the Mercure Korona on my very frequent visit to Budapest.

TripAdvisor certified review
Family - 21/05/2017
« VERY GOOD HOTEL »

Very good hotel which is very conveniently located in a pleasant and inrteresting area :plenty of good restaurants in the vicinity. The staff are very friendly and extremely helpful. Have stayed here before on several occasions and would definitely return.

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