Mercure Perth 4 stars

TripAdvisor rating 4.0/5 2,180 reviews
Mercure Perth
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+ 25 Services
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Room 1

Number of guests
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Hotel extras

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • PERTHPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Perth

10 Irwin Street
6000
perth
australia

Tel: +61893267000

Fax: (+61)8/92213344

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    PERTH At 13km / 8.08 miles - Shuttle paying

  • By train

    EAST PERTH TERMINAL At 0.4km / 0.25 miles

  • By train

    PERTH CITY At 0.4km / 0.25 miles

GPS :-31.95676, 115.863106

Our accommodations

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommoda tion options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Suite 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

BECCARIA RESTAURANT

Type of cuisine: International

Offering an intimate, beautifully lit ambiance, Beccaria Restaurant is the perfect place to linger over a glass of wine with someone special or get togethers with friends and family. An extensive buffet breakfast is also available.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUCINA ON HAY

Type of cuisine: null

Cucina on Hay provides authentic Italian shared experiences in Perth city's east end. Gather with friends and family and taste your way around the Italian countryside with outstanding West Australian produce.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BECCARIA BAR

Photo non contractuelle / Strictly non binding

Sophisticated contemporary style. Relax in comfortable surrounding whilst contemplating which cocktail to try next.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 444

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Perth

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

11,203 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,180 reviews

Disappointed on a couple of fronts

Customer review rating 4.2/5

Brian F. Families - 10/10/2019 AccorHotels review

Breakfast was poor. Bacon was dry and hard and the eggs were very watery. At the time I booked I was told I would have a half price breakfast. Then checkin it was $8 off then on checkout it was full price plus an extra charge for a micro breakfast as $15

The stay was ok.

Customer review rating 4.2/5

Joe Business - 10/10/2019 AccorHotels review

It was a pleasant stay. However, some of the milk pods in the fridge were past the best before date.

great

Customer review rating 4.2/5

Gayle P. Couples - 10/10/2019 AccorHotels review

fantastic

Customer review rating 4.2/5

Anonymous Families - 09/10/2019 AccorHotels review

Very disappointing Room had a stench.changed rooms,the carpet was super dirty and dusty.shower was dirty

Not what I expected at all.

Customer review rating 4.2/5

Aisha A. Families - 09/10/2019 AccorHotels review

On our first night my bed had dirty socks in the bed indicating the bedding had not been changed. The aircon/heating did not work properly and the vents were extremely dirty, the window could not shut and the bathroom was dirty. However the breakfast was great and my kid’s enjoyed the Pool.

Friendly staff clean comfortable room

Customer review rating 4.2/5

Lyn A. Couples - 09/10/2019 AccorHotels review

The hotel was close to the function we were attending. The Groupon offer was great value. The staff were very helpful.

Customer review rating 4.2/5

Anonymous Business - 09/10/2019 AccorHotels review

The staff and downstairs facilities were good. The cafe was very good with great staff. What lets the stay down is the rooms, they are old and dated with poor bathrooms.

Very old building as well as the rooms ,

Customer review rating 4.2/5

Peter R. Friends - 08/10/2019 AccorHotels review

The carpets are mouldy and the toilet is also quite an old one . We know that the price of the room is not too dear but you can get better rooms at other hotels with the same price . We have been charged $8 for a cup of fresh milk but when we called the reception they waived it off Location is great it is right in the middle of CBD easy access to the shops

Good short stay

Customer review rating 4.2/5

Carol Couples - 08/10/2019 AccorHotels review

It was a comfortable stay in Perth- we got to make our way around easily enough.

Some staff we abrupt. The rooms were so cold despite turning off the air conditioner. The shower rose did not function efficiently.

Customer review rating 4.2/5

Anonymous Couples - 08/10/2019 AccorHotels review

As above.

Disappointing

Customer review rating 4.2/5

Anonymous Business - 08/10/2019 AccorHotels review

The wake-up call from the previous guest was still set and went off at 6am on the first morning. The shower in the room next door made a terrible loud high pitched squealing noise the whole time it was on. My shower continually went hot and cold. The morning tea for the function was very generic and cold be purchased at any Coles or Woolies? The pies/savage rolls were cold. The hit water for the tea was luke warm also.

Family Weekend

Customer review rating 4.2/5

Wayne Families - 08/10/2019 AccorHotels review

Booked as a Family, 2 Adults and 2 Kids - ages 9 & 11. Found there were only 2 Large Adult Size Bath Towels, the next day discovered a 3rd towel on the top of a shelf where the ironing board was kept. Found the Restaurant lacking choice in Kids Meals so decided to eat elsewhere.

Excellent friendly and help full

Customer review rating 4.2/5

S. Families - 07/10/2019 AccorHotels review

A home away from home. Great room service food, helpful friendly knowledgeable staff. Thank you for excellent service.

Dear Lizanne, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

everything was fantastic

Customer review rating 4.2/5

Christine C. Couples - 07/10/2019 AccorHotels review

Staff were extremely helpful and friendly .The room was spacious and clean .The location was ideal . The food was Yummy .

Very enjoyable stay.

Customer review rating 4.2/5

Bev G. Business - 07/10/2019 AccorHotels review

We had a Queen Suite for 3 nights - it was actually a king bed which was very comfortable. Rooms were large and very clean, plenty of wardrobes etc in the bedroom, all the usual tea and snacks plus water were there. Mini bar was basic, coffee machine was a nice to have but it made more milk froth than hot milk - cup was three quarters full of froth, 2 sips and coffee was gone. Once you have a cup there is no more milk for anything else which means you need to bring or buy more milk or ring housekeeping. Bathroom and powder room need to be updated and more modern. Breakfast was good plenty to choose from - coffee and tea were never hot enough...not sure if that's a safety thing being you have to take them back to the table. We had dinner in the restaurant one night - found that to be disappointing so we ate elsewhere for the next two nights. Staff were excellent - very friendly and helpful.

Great for short visit

Customer review rating 4.2/5

Jen Friends - 07/10/2019 AccorHotels review

Great staff, great location

Service and food was great just the rooms are a bit tired and run down

Customer review rating 4.2/5

Andrea Business - 07/10/2019 AccorHotels review

Service and food was great just the rooms are a bit tired and run down

Average.

Customer review rating 4.2/5

Rachelle T. Business - 07/10/2019 AccorHotels review

Very average experience. The lighting in the bathroom was poor; no extra blankets available.

FAWLTY TOWERS

Customer review rating 4.2/5

Jenny W. Friends - 06/10/2019 AccorHotels review

The room was ok. The staff did what they could.... But, half the mugs in the restaurant were scratched and needed to be replaced. We asked for water glasses - they gave us 3 and one beer glass stating they had run out of water glasses (there were not many people in the restaurant). We were told that the barman was now "washing up" - asked who was now running the bar - told "no-one"! dinner came - no knives and forks - had run out! they did bring more quickly - It was unbelievable. The whole place could do with a makeover.

Dear Jenny, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem especially with our F&B team and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

Comfortable accommodation

Customer review rating 4.2/5

Lincoln L. Solo - 06/10/2019 AccorHotels review

Room is spacious, conveniently located near the city centre

Dear Lincoln, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also very sorry for the not able to offer you an early arrival. I have discussed your feedback with my Front office team so that such issues do not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager
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