Hotel - Mercure Perth
Mercure Hotel Mercure Hotel

Mercure Perth

4.0/5 2,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 239 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,593 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,020 reviews
Family - 11/08/2018 TripAdvisor review
« excellent »

excellent location,accommodation and service the Red cat is 100 metres way, the train just a short stroll away it is a short stroll to the malls and woolworths supermarket the food and presentation are second to none

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for your 5 star review and great comments. Regards Matt Juniper, Operations Manager

Pam Couples - 07/08/2018 AccorHotels certified review

Staff were all pleasant and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pam, We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you enjoyed your stay and that our friendly team were able to assist you. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback, and we hope to see you again very soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Graham F. Couples - 06/08/2018 AccorHotels certified review
« Welcoming »

Very welcoming and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had a comfortable stay and that our friendly team were able to assist you. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Jude Families - 06/08/2018 AccorHotels certified review
« Excellent »

Thank you for upgrading the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jude, We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had an excellent stay and enjoyed your room upgrade. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Anonymous Business - 06/08/2018 AccorHotels certified review
« Relationship Manger »

Stay was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and hope to welcome you back to Mercure Perth soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Owen C. Couples - 04/08/2018 AccorHotels certified review
« A good overall stay with pleasant service »

My wife and I enjoyed our stay with easy check in and the vicinity of the hotel was well situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Owen C., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you and your wife had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Belinda F. Business - 04/08/2018 AccorHotels certified review
« Location, Accommodation and service good »

I really enjoyed my stay. Location is prefect for work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda F., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had an enjoyable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Asiah A. Families - 04/08/2018 AccorHotels certified review

Awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asiah A., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Christan Business - 03/08/2018 AccorHotels certified review
« Down to earth accommodation »

No fuss and things gets done. Like Shelley Wang for very speedy and helpful replies. Like the barman. Dispense drinks as ordered. No nonsense. Hotel is basic but clean and operates efficiently

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris T., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had an enjoyable stay and that Shelley and our fantastic bar staff were able to assist you, I will pass your comments on to the team. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Amitabh S. Couples - 02/08/2018 AccorHotels certified review
« Ideal place for a daytime stay »

Enjoyed everything from breakfast to lunch, foods were tasty , accommodation clean , only expected to have bathtub as shown in my booking but didn’t asked about it as I was very satisfied with whatever was offered there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amitabh S., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had an enjoyable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the Mercure Perth soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Anthony S. Business - 02/08/2018 AccorHotels certified review

Room Air Con control broken (Rm 721) Paid for 3 days Valet Parking. Vehicle late availability on two days (10 mins and 30 mins!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony S., Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you experience with the air conditioning and valet service to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sonja Norville, Assistant Front Office Manager

Business - 02/08/2018 TripAdvisor review
« Ambivalence »

I've stayed at this property a couple of times; each time a different incident transpiring e.g. personal razor discarded by housekeeping, complimentary bottle of water not delivered, being given a different room type from the one booked or a rude service staff at the restaurant. Each time, remedy was swift and effective. The front office team led by Alyce Ventris were quick to offer solutions. Though their service was commendable, I get a sense that the establishment is not cohesive in terms of its departments. The property is also dated with noise insulation problems e.g. plumbing could be heard throughout the day and night. The property is in need of an overhaul.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your detailed feedback, we appreciate you taking the time to supply it. Regards Matt Juniper

Grant Solo - 01/08/2018 AccorHotels certified review
« Satisfied »

Good location and in close proximity to most attractions and buses. Breakfast could have a few varieties though. Overall dining experience in hotel could do with a review.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant O., We very much appreciate your comments regarding your stay at the Mercure Perth. I am sorry to hear that your dining experience fell shot of expectations, please accept our sincere apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you back to Mercure Perth soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Milo Couples - 01/08/2018 AccorHotels certified review
« Great Stay in Perth »

Bed and linen were excellent!! All staff were extremely friendly and Hotel was very well appointed. Room was very nice with plenty room and bathroom very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milo, We very much appreciate your comments regarding your stay at the Mercure Perth. I am delighted to hear that you enjoyed your room and visit at our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team who I am sure will appreciate your kind comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonja Norville, Assistant Front Office Manager

Nina B. Couples - 01/08/2018 AccorHotels certified review
« Great »

Was excellent friendly staff and location way great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina B., We very much appreciate your comments regarding your stay at the Mercure Perth. It is great to hear that our staff were able to assist you during your stay and that you enjoyed the convenient location of the Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonja Norville, Assistant Front Office Manager

Susie P. Families - 31/07/2018 AccorHotels certified review
« Great location, comfortable and afordable »

We relly enjoyed staying here, friendly staff, 2 blocks from mall, clean and would highly recommend this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs P., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback, we are delighted to hear that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonja Norville, Assistant Front Office Manager

Maggie A. Business - 31/07/2018 AccorHotels certified review
« terrible »

not very welcoming. I was informed that I needed to leave my credit card number with them or pay $ 100 I was there because the company I worked for had made the booking. Before I could go up to my room the company needed to supply a credit card. It was cold on the first night - I could not get hold of any one on the phone. Got a blanket next morning. Not informed that it was a buffet style breakfast. /then on the 2nd night I had to put up with lot of noise as there was a party going on on the first floor with over 200 people - noise people noise music and I had very little sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maggie A., Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you experienced and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sonja Norville, Assistant Front Office Manager

Deborah Business - 30/07/2018 AccorHotels certified review
« comfortable but smelly »

Room was nice. Gym was well equipped. Breakfast good. Lift area stank of fish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Mercure Perth. It is great to hear that you enjoyed your stay and our services. Please accept my sincere apologies for your experience with the lift area. Please rest assured that we have taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your experience, and we hope to welcome you back to the hotel soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Tania V. Families - 30/07/2018 AccorHotels certified review
« Nice pleasant place to stay »

The hotel was very central to transport and the CBD. The accessible room was a great size for us and our sons chair. Overall a good place to stay. The only negative was our son not being able to access the pool. It would be great if there was a pool wheelchair that we could have used to get him up the stairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania V., We very much appreciate your comments regarding your stay at the Mercure Perth. We are sorry that your son missed out on using the pool due to the stairs, please accept our sincere apologies. I am pleased to hear that you enjoyed a pleasant stay with us, it is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sonja Norville, Assistant Front Office Manager

Joern B. Business - 30/07/2018 AccorHotels certified review
« Satisfactory »

Friendly and helpful staff. Room was good - bathroom very dated and worn

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joern B., We very much appreciate your comments regarding your stay at the Mercure Perth. It is great to hear that you enjoyed your room and our staff were able to assist you. Please accept my sincere apologies for your experience with your bathroom. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your experience, and we hope to welcome you back to the hotel soon. Sincerely, Sonja Norville, Assistant Front Office Manager

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