Hotel - Mercure Perth
Mercure Hotel Mercure Hotel

Mercure Perth

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4.0/5 1,949 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 239 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,604 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,949 reviews
AccorHotels certified review
Robert F. Solo - 16/02/2018
« Overall, a satisfying experience »

Overall, it is a nice place to stay. But there were a few glitches that were, shall we say, a little bit less than professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for your feedback. My sincere apologies that the service was not to standard. This is very unusual and disappointing for us to hear. I will be addressing these concerns today. Thank you again for your feedback and we hope we can have another opportunity to better serve you in the near future. Regards, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Couples - 16/02/2018
« A Great Stay »

Everything was great - enjoyed the staff and the room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Perth. We are happy you enjoyed your stay and the room. This is a pleasure to hear, thank you. We hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
John C. Couples - 15/02/2018
« quite good,room had no view,my wife &i had dinner very good the maori / islander service 100% »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for your comments regarding your stay with us at Mercure Perth.We are pleased you enjoyed your dining experience. I will share this with the team. Thank you again, & we do hope to welcome you back in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Chris H. Business - 15/02/2018
« As usual satisfied »

The hotel is starting to get a bit tired and in need of a refurbishment, I see there is new carpet going in level 6

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Thank you for your feedback. We are pleased to let you know that we are currently upgrading the carpets throughout the east tower. We appreciate your comment and will discuss this as a team as we strive to improve our guests experience. Thank you again & we look forward to welcoming you back on your next stay. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Arthur Couples - 15/02/2018
« Handy location »

Mercure Perth is situated in a location close to bus transport, Hay Street Mall etc. The room was large with tv, lounge chairs, table, and all that is required for a short stay. Although the bed was not as comfortable as we are used to and we had trouble adjusting the air-conditioner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur, Thank you for supplying us with you feedback. I am sorry to see we let you down in a couple of areas. Thank you for bringing this to our attention, so we can rectify them Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
James G. Business - 15/02/2018
« very short, so did not get to experience all that you had to offer »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Mercure Perth. We are pleased that you enjoyed your stay and hope we can welcome you back soon so that you can experience all the hotel has to offer. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Michael L. Families - 14/02/2018
« I enjoyed our stay »

Very comfortable great staff great location close to the royal Perth hospital and walking distance to the city centre and close by attractions. The bar and resterant staff very well mannered and have a good work ethic so do the front desk staff at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for your comments regarding your stay at the Mercure Perth. It is a pleasure for us to receive positive feedback. I have shared your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you & we hope to welcome you back again soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Business - 14/02/2018

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your feedback we do appreciate it. We hope to welcome you back again in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Ron W. Families - 13/02/2018
« We thoughly enjoyed our stay at the Mecure. »

We enjoyed the rooms, restaurants/cucina, swimming pool & helpful staff. The cold lemon water in the foyer was great after a long day out siteseeing, it was very refreshing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron, Thank you so much for sharing your experience. It is an absolute pleasure to hear these comments. I will share you feedback with our team as I am sure this will be an encouragement to them all as we strive to provide an exceptional experience for all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Joshua S. Couples - 13/02/2018
« Comfortable Stay in Walking Distance of Perth Arena »

My wife and I came in from Singapore for UFC221 at Perth Arena. We flew in late Friday night. Our room was prepared although there was a slight problem with the key because the room number was written in correctly. We weren't notified of an upgrade but judging by the room, we got an upgrade being Accor Gold. All the staff seemed very nice and it was a really comfortable two nights there with easy walks to bars, restaurants, shopping, and the Arena nearby. The blackout shades could be better and it would be nice to have a couple regular bottles of water in the room but we managed. The gym and pool area on the 13th floor is awesome. I wish we had more time to spend up there. I would certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joshua S, We very much appreciate your comments regarding your stay at the Mercure Perth. We value your feedback and will be discussing your feedback further today in our manager meeting as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Brad H. Families - 13/02/2018
« Reception not welcoming & was confusion over Breakfast cost »

No problem with the room it was very good. But I rang a week and a half before my stay an was offered a special of $1.00 per person breakfast but when I checked out was asked to pay $28 pp ? Also the reception was not welcoming and did not explain where everything was an I had to ask what room number I was in as not told.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad, I am sorry that your experience at Mercure Perth did not meet your expectations; please allow me to express my sincerest apologies. I can confirm that your breakfast was charged at $1 per person. Apologies for the inconvenience caused. We appreciate you sharing your concerns so that we can address the issues and prevent re-occurrence. Again our apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Margaret C. Solo - 13/02/2018
« An enjoyable 8 nights in Perth CBD at Mecure Perth »

I really enjoyed my stay in Perth. The Mecure is central and within walking distance of the shops, train station, buses, parks, galleries and Elizabeth Quay. My room on Level 12 was large and clean with views and i appreciated the Accor gifts on arrival. The staff were friendly and i enjoyed dining in the restaurant for breakfasts and two dinners. I would certainly stay there again on a future visit. I also used the rooftop pool on a number of occasions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the Mercure Perth. We are all so pleased you enjoyed your room and the Accor member welcome gift in your room on arrival. Thank you for your comments. We hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Dee Couples - 13/02/2018
« Very good »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anthony R. Business - 12/02/2018
« always good »

all ok maybe would be good if the gym was available from 6am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Mercure Perth, thank you. We are pleased to let you know the gym and fitness area opens at 6am. Our apologies if you had any issues accessing the gym facility at this time. We thank you for your loyalty to us at Mercure Perth and we look forward to welcoming you back soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Mrs.. »

The hotel had a homily feel . Staff in breakfast room very attentative

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Perth. It is a pleasure to hear you found the hotel to feel homely. Thank you for sharing this with us & we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anne-mary S. Solo - 12/02/2018
« Comfortable room. Hotel in a good position »

I chose the hotel for its position- closeness to Perth Mall, train, tourist attractions. Have stayed at the Mercure in Melbourne .Enjoyed the large room and especially having a walk-in shower. Hotel was quiet. Staff helpful on checking in and when making enquiries and with providing maps and informationto assist my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne-Mary, We very much appreciate your comments regarding your stay at the Mercure Perth. Thank you for highlighting our convenient central city location and for your comments about the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Ian Business - 12/02/2018
« Pleasant Stay »

Efficient and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Perth. Thank you for sharing about the efficient and friendly staff. We are pleased you had a pleasant stay. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Families - 12/02/2018
« Fabulous staff »

It was excellent - the room was fine, breakfast was good and the stand out was the professionalism and friendliness of the reception staff. As we were visiting Perth for my daughter's graduation ceremony at Curtin University we wanted our stay to be special - and it was! Great directions and advice given by reception staff and even a bottle of sparkling wine with a lovely congratulations note in my daughter's room from the hotel. All in all a great experience and would stay at the Mercure Perth again and will pass on this to friends and family!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Perth. We are pleased your daughter enjoyed the bottle of sparkling as you celebrated her graduation. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Jan Couples - 12/02/2018
« Enjoyed our stay. »

We were very surprised with how big the room & bathroom was. It was very clean & had everything available you might need. Our only disappointment was the small bed. Such a big room could easily have held a bigger bed. Breakfast was very nice & staff helpful & friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you so much for your feedback. This is an encouragement to our team as we strive to provide an exceptional experience to all our guests. We will discuss the beds and sizes today in our managers meeting. Thank you for sharing this with us. Thank you again, and we hope to welcome you back soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Meredith Couples - 11/02/2018
« Great location for city stay »

We loved that we could walk to the Quay, shops, mint and train station as well as lovely restaurants. Our privilege room was spacious and comfortable and quiet except for the daily bin collection downstairs. Friendly and helpful staff too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meredith, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Alyce Ventris Front Office Manager

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