Hotel - Mercure Perth
Mercure Hotel Mercure Hotel

Mercure Perth

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4.0/5 1,948 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 239 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,587 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,948 reviews
AccorHotels certified review
Joshua S. Couples - 13/02/2018
« Comfortable Stay in Walking Distance of Perth Arena »

My wife and I came in from Singapore for UFC221 at Perth Arena. We flew in late Friday night. Our room was prepared although there was a slight problem with the key because the room number was written in correctly. We weren't notified of an upgrade but judging by the room, we got an upgrade being Accor Gold. All the staff seemed very nice and it was a really comfortable two nights there with easy walks to bars, restaurants, shopping, and the Arena nearby. The blackout shades could be better and it would be nice to have a couple regular bottles of water in the room but we managed. The gym and pool area on the 13th floor is awesome. I wish we had more time to spend up there. I would certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joshua S, We very much appreciate your comments regarding your stay at the Mercure Perth. We value your feedback and will be discussing your feedback further today in our manager meeting as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Brad H. Families - 13/02/2018
« Reception not welcoming & was confusion over Breakfast cost »

No problem with the room it was very good. But I rang a week and a half before my stay an was offered a special of $1.00 per person breakfast but when I checked out was asked to pay $28 pp ? Also the reception was not welcoming and did not explain where everything was an I had to ask what room number I was in as not told.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad, I am sorry that your experience at Mercure Perth did not meet your expectations; please allow me to express my sincerest apologies. I can confirm that your breakfast was charged at $1 per person. Apologies for the inconvenience caused. We appreciate you sharing your concerns so that we can address the issues and prevent re-occurrence. Again our apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Margaret C. Solo - 13/02/2018
« An enjoyable 8 nights in Perth CBD at Mecure Perth »

I really enjoyed my stay in Perth. The Mecure is central and within walking distance of the shops, train station, buses, parks, galleries and Elizabeth Quay. My room on Level 12 was large and clean with views and i appreciated the Accor gifts on arrival. The staff were friendly and i enjoyed dining in the restaurant for breakfasts and two dinners. I would certainly stay there again on a future visit. I also used the rooftop pool on a number of occasions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the Mercure Perth. We are all so pleased you enjoyed your room and the Accor member welcome gift in your room on arrival. Thank you for your comments. We hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Dee Couples - 13/02/2018
« Very good »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anthony R. Business - 12/02/2018
« always good »

all ok maybe would be good if the gym was available from 6am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Mercure Perth, thank you. We are pleased to let you know the gym and fitness area opens at 6am. Our apologies if you had any issues accessing the gym facility at this time. We thank you for your loyalty to us at Mercure Perth and we look forward to welcoming you back soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Mrs.. »

The hotel had a homily feel . Staff in breakfast room very attentative

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Perth. It is a pleasure to hear you found the hotel to feel homely. Thank you for sharing this with us & we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anne-mary S. Solo - 12/02/2018
« Comfortable room. Hotel in a good position »

I chose the hotel for its position- closeness to Perth Mall, train, tourist attractions. Have stayed at the Mercure in Melbourne .Enjoyed the large room and especially having a walk-in shower. Hotel was quiet. Staff helpful on checking in and when making enquiries and with providing maps and informationto assist my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne-Mary, We very much appreciate your comments regarding your stay at the Mercure Perth. Thank you for highlighting our convenient central city location and for your comments about the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Ian Business - 12/02/2018
« Pleasant Stay »

Efficient and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Perth. Thank you for sharing about the efficient and friendly staff. We are pleased you had a pleasant stay. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Anonymous Families - 12/02/2018
« Fabulous staff »

It was excellent - the room was fine, breakfast was good and the stand out was the professionalism and friendliness of the reception staff. As we were visiting Perth for my daughter's graduation ceremony at Curtin University we wanted our stay to be special - and it was! Great directions and advice given by reception staff and even a bottle of sparkling wine with a lovely congratulations note in my daughter's room from the hotel. All in all a great experience and would stay at the Mercure Perth again and will pass on this to friends and family!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Perth. We are pleased your daughter enjoyed the bottle of sparkling as you celebrated her graduation. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Jan Couples - 12/02/2018
« Enjoyed our stay. »

We were very surprised with how big the room & bathroom was. It was very clean & had everything available you might need. Our only disappointment was the small bed. Such a big room could easily have held a bigger bed. Breakfast was very nice & staff helpful & friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you so much for your feedback. This is an encouragement to our team as we strive to provide an exceptional experience to all our guests. We will discuss the beds and sizes today in our managers meeting. Thank you for sharing this with us. Thank you again, and we hope to welcome you back soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Meredith Couples - 11/02/2018
« Great location for city stay »

We loved that we could walk to the Quay, shops, mint and train station as well as lovely restaurants. Our privilege room was spacious and comfortable and quiet except for the daily bin collection downstairs. Friendly and helpful staff too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meredith, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Pallavi Business - 11/02/2018
« Can be better »

When in Perth I always prefer Mercure as it is in City, plus so far had a good experience. - This time i had shower instead of bath tub which was good. - Had breakfast everyday. Would like to have more vegetarian healthy options. - I was in room 516 and on Wednesday and Thursday night there was lot of noise in corridor On Thursday night there were people in the next room to me banging the doors and making lot of noise hence could not sleep well. I can't blame the management though. Some times due to rowdy guest it is out of control of hotel management.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pallavi, We very much appreciate your comments regarding your stay at the Mercure Perth. Our sincere apologies that the noise from neighboring guests marred your stay. We are disappointed when this occurs. Thank you for letting us know as we strive to improve our services. We are pleased to hear that you enjoy your stays with us and we hope to welcome you back again soon. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Smr Business - 11/02/2018

Small room, freezing cold pool when it advertised that it is heated, poor channel choice on tv (no movie channels etc), absolutely freezing cold constant air conditioning even when the room air con is off, TV in Gym wasn't tuned into any channels Restaurant downstairs was very good but the consistency in room service meals was off e.g. the same meal ordered on different nights was completely different with some missing ingredients

Our hotel has responded to the review
Our hotel has responded to the review

Dear SMR, Thank you for taking the time to tell us about your experience at the Mercure Perth. Our sincere apologies we let you down during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Toby Business - 11/02/2018
« Faultless »

Good location (for my work), good sized room, effective wifi, friendly efficient service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toby, Thank you for sharing your experience at the Mercure Perth as faultless. This is an absolute pleasure for us to hear & we hope your next stay will be as pleasant as the previous. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Fionna Couples - 09/02/2018
« disappointing »

the only way we could open the door was to push it very hard with my husbands shoulder { he ended up with bruising}. Not even offered to take bags to our room. room was clean not even a toothbrush I think that is pretty basic. Not even fresh milk for tea and coffee. If we had an upgraded room I would hate to see the basic room. Breakfast the next morning was very disorganised, We felt very sorry for the staff they were so understaffed. I was also disappointed to find for $35 Valet parking.. my car was parked in an open air carpark across the road it would not have cost me that to park across the road and walk over to the hotel. Nothing was mentioned that it was being parked in the city of perth car park.

AccorHotels certified review
David Business - 09/02/2018
« Disappointed »

Uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you could provide us more information where we went wrong so that we can take the appropriate actions to address the concerns we would greatly appreciate the feedback . Again our apologies, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
John G. Solo - 09/02/2018
« Good »

All went well. Two minor issues.. 1. Cistern in bathroom needed attention. Having lived in and visited many bathrooms down through the years, the usual tricks solved the problem. However, it probably should be attended to. 2. Appreciated the offer of free wifi; however the need to reconnect each day was a little complex and irritating. On two occasions, I needed front desk assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Mercure Perth. Thank you for sharing your experience with the WiFi and the bathroom. Our apologies these marred your stay. We will address these concerns as we strive to improve our guests experience. Thank you again for sharing, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Brian. G. Solo - 09/02/2018
« Clean and comfortable. »

Spent one night then 2 days later another two nights. Staff were friendly and courteous. Not sure that room 130 is best room in house as Garbo were very noisy at 5:00 am on Monday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Perth. Our apologies that the external noise from the vehicles passing your room marred your stay. This is disappointing for us to hear and we apologies. We will be further looking into this matter as a priority to improve the experience for our guests. Thank you for bringing this to our attention. Thank you for your feedback & we hope to welcome you back in the near future. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Glenice F. Solo - 09/02/2018
« Comfortable »

Only one night but its a nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenice, We very much appreciate your comments regarding your stay at the Mercure Perth.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alyce Ventris Front Office Manager

AccorHotels certified review
Matt M. Business - 08/02/2018
« Consistent and familiar »

Preferred place to stay on work trips. It would be good if the steam room got repaired. Staff are always pleasant and approachable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt M, We very much appreciate your comments regarding your stay at the Mercure Perth. We can confirm we currently repairing the laundry machines and appreciate you letting us know the need for repair. We are pleased to hear you enjoy staying with us on your business trips and hope to welcome you back on your next stay in Perth. Sincerely, Alyce Ventris Front Office Manager

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