Hotel - Mercure Perth
Mercure Hotel Mercure Hotel

Mercure Perth

4.0/5 2,021 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 239 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,610 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,021 reviews
Imtiaz Business - 12/08/2018 AccorHotels certified review
« Attentive service at Mecure Perth »

We stayed here for 18 days and the check-in team allocated a room on the top floor in the East wing facing Hay street making the stay much more pleasant. The room was spacious, the bed comfortable with crisp linen with pillow menu. The laundry room was a huge bonus. Thanks to housekeeping and in particular Domingas for outstanding and friendly service. We are due back in Perth later this month and will stay again at Mecure Perth. Access to the business hub is a 5 minute walk or take the free Perth bus into the city and bus 935 to Kings Park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Imtiaz, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Can I suggest you book through www.accorhotels.com next time you stay with us. This will ensure you receive Le Club benefits and points for your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

George M. Couples - 12/08/2018 AccorHotels certified review
« Great place to stay. »

From check in to check every thing was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for your comments, we are glad you enjoyed your stay with us and would also recommend us as a hotel to stay in. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

Peter .. Couples - 12/08/2018 AccorHotels certified review
« excellent »

the location near the Red cat and also just a short stroll to the city centre are perfect the Woolworths supermarket is less than 5 minutes away in the mall. the breakfast choices are plentiful and well presented. the customer service was unbeatable. the room was large and well serviced. the dinner at the Mercure was exceptional and very reasonably priced Mercure Perth is the place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

Christina Friends - 12/08/2018 AccorHotels certified review
« Good location, fine hotel »

HOtel in a great location, close to everything...including a fabulous Tiki bar just around the corner. Rooms are a bit dated, but super clean and all questions/recommendations for eating/request for ice in room were met with a smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

Brendan Business - 12/08/2018 AccorHotels certified review
« standard; comfortable »

rooms are clearly dated; needs to be better lighting in room nonetheless room is comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Matt Juniper, Operations Manager

P L. Couples - 12/08/2018 AccorHotels certified review
« Good »

Very good, friendly and helpful staff. BUT WiFi is extremely slow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs l., We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper, Operations Manager

Jl Families - 11/08/2018 AccorHotels certified review
« Dusty room. But great customer service...reasonable pricing... »

Great reception desk service. Fair pricing. However the room we had felt dusty and the pictures online look much newer...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jl, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for review. Sincerely, Matt Juniper, Operations Manager

Kate Families - 11/08/2018 AccorHotels certified review
« Average »

We were happy with the cot being provided and how it was presented. We were happy with the room, however would recommend that staff be a little more assertive in assisting people, with babies, disabled, etc. as the weather was terrible and no help was offered to combat against rain, eg. umbrellas in parking area, etc. We weren’t at all happy waiting over an hour for a nibbles share plate in the bar, and each time we queried the wait being told two minutes and then nothing! We then had to go out to a function late and hungry

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I am sorry to hear about the issues you had due to the rain and delay in your food service. Thank you again for sharing your experience. Sincerely, Matt Juniper , Operations Manager

Christine S. Couples - 11/08/2018 AccorHotels certified review
« Mrs »

I would describe our stay as "average" at best. The room was very dated and the furnishings tired. The bathroom fittings were old. The worst aspect of our stay was the fact that the hotel was so cold. The bar in the lobby was cold, every time the sliding doors opened, an icy blast came in. The restaurant was really cold and the ancient aircon in our room was poor. We were always cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Juniper, Operations Manager

Joe G. Couples - 11/08/2018 AccorHotels certified review
« A place we would like to come back to. »

The room was good, location was excellent. We had a very pleasant stay and would be very happy to come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

Leah Solo - 11/08/2018 AccorHotels certified review
« Fantastic stay »

It was lovely to recieve an upgrade of my room on arrival, great surprise. My stay was quiet even though there seemed to be a fair few people staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leah, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, Operations Manager

Donna P. Couples - 11/08/2018 AccorHotels certified review
« Wall are very thin but nice clean rooms and great service. »

The stay was great and service was also friendly and quick. It’s been 7 days since we stayed at the hotel and we still haven’t received our $50 deposit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, We very much appreciate your comments regarding your stay at the Mercure Perth. Can I suggest you join our complimentary Le Club loyalty program. As soon as you enter the program, your loyalty card gives you access to exclusive privileges. Depending on the number of nights stayed or points earned your status changes to offer even more services. Let me know directly if you would like you join and I will happily do this for you. Le Club points can also be transferred to QANTAS CLUB points. Could you tell me if your bond has been released back to you yet?. Sincerely, Matt Juniper, Operations Manager

Jerry Couples - 11/08/2018 AccorHotels certified review
« Nice »

Overall good stay although the $35 valet parking came as a surprise as the booking website stated there was parking but not that you had to pay for it. Still the cheaper option other than catching the train into the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerry, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I am sorry to see that you were not aware of the charge for parking. I will communicate this the team to make it clearer in the future. Thank you again for sharing your experience. Sincerely, Matt Juniper, Operations Manager

Vicki P. Couples - 11/08/2018 AccorHotels certified review
« Very friendly staff, very helpful . »

We had trouble with our room door sticking and also had faulty key cards especially in the lifts . Beds very comfortable , breakfast staff very accommodating and food lovely .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Matt Juniper, Operations Manager

Family - 11/08/2018 TripAdvisor review
« excellent »

excellent location,accommodation and service the Red cat is 100 metres way, the train just a short stroll away it is a short stroll to the malls and woolworths supermarket the food and presentation are second to none

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for your 5 star review and great comments. Regards Matt Juniper, Operations Manager

Pam Couples - 07/08/2018 AccorHotels certified review

Staff were all pleasant and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pam, We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you enjoyed your stay and that our friendly team were able to assist you. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback, and we hope to see you again very soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Graham F. Couples - 06/08/2018 AccorHotels certified review
« Welcoming »

Very welcoming and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had a comfortable stay and that our friendly team were able to assist you. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Jude Families - 06/08/2018 AccorHotels certified review
« Excellent »

Thank you for upgrading the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jude, We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you had an excellent stay and enjoyed your room upgrade. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Anonymous Business - 06/08/2018 AccorHotels certified review
« Relationship Manger »

Stay was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and hope to welcome you back to Mercure Perth soon. Sincerely, Sonja Norville, Assistant Front Office Manager

Owen C. Couples - 04/08/2018 AccorHotels certified review
« A good overall stay with pleasant service »

My wife and I enjoyed our stay with easy check in and the vicinity of the hotel was well situated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Owen C., We very much appreciate your comments regarding your stay at the Mercure Perth. We are delighted to read that you and your wife had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Sonja Norville, Assistant Front Office Manager

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