Hotel - Mercure Perth
Mercure Hotel Mercure Hotel

Mercure Perth

4.0/5 2,099 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 239 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,811 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,099 reviews
Business - 11/02/2019 TripAdvisor review
« The staff make all the difference »

Although not the most modern hotel in Perth, the staff and the level of service was excellent. The hotel is well located with Hay St on one side and St Georges Tce on the other making it ideal for business meetings. There are two restaurants - the main one and the all day cafe. There is a well equip gym and a swimming pool. Back to staff - in my case they went out of their way to assist with anything I needed which was very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry, Thank you for your feedback. I am glad to know that you have enjoyed your stay with us and found the location of the hotel suitable to your needs. I am also glad to know that you found our team to be friendly and helpful. Thank you once again for your feedback. Kind regards Amay Acharya

Phil Friends - 09/02/2019 AccorHotels certified review
« Friday night city escape »

All attention to detail was there. The staff on the phones and in person were of a high standard and a credit to your establishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippa, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Wendy P. Families - 09/02/2019 AccorHotels certified review
« mde to feel special »

made to feel very specil service was excellent staff all friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy , We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Michelle A. D. B. Couples - 08/02/2019 AccorHotels certified review
« Our home away from home. »

Excellent service, support and care. Great location, super comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Gary Business - 08/02/2019 AccorHotels certified review

Thanks to the local management and staff for the welcome pack in my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Jack W. Business - 07/02/2019 AccorHotels certified review
« great and friendly staff »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jack, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Marilyn Friends - 07/02/2019 AccorHotels certified review
« I’m very satisfied to the service and facilities. »

First time in Mercure I love it,receptionists are very kind..location,easy to find..I will choose again Mercure in my next trip..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marilyn, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Robert G. Business - 07/02/2019 AccorHotels certified review
« Areas for improvement »

Room not made-up after first night despite two requests. Shower constructed from the cheapest of aluminium and top door support low. Does not comply with Australian standards. Hit my head on it every morning. Soap holder constructed so small soap provided slips through holes onto floor. Stayed 8 nights. Breakfast always the same - only placement of same hot dishes changed. Some days received courtesy 'Australian'. Other days not. Front office and restaurant staff great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

Anonymous Families - 07/02/2019 AccorHotels certified review

Convenient location family friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Rod Business - 07/02/2019 AccorHotels certified review
« Ok for quick overnight business stay »

I booked two rooms for one person in each. Room was fine, all worked well. It's a little dated and could use some TLC but I am not complaining. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rod, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Rebecca Families - 07/02/2019 AccorHotels certified review

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Judi Solo - 07/02/2019 AccorHotels certified review
« Friendly and helpful staff »

A very comfortable stay with helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Jeff Business - 06/02/2019 AccorHotels certified review
« Multiple issues - one unresolved »

On arrival I was advised the tv in the room wasn't working and wouldn't be for the next day. I was offered a free buffet breakfast, which was a reasonable gesture. On checking out I requested that I use accor points to pay for my restaurant tab. The staff member attempted this and explained he received an error, stating that I hadn't reached the minimum spend. He couldn't tell me what the minimum spend is. It doesn't appear anywhere on your website that I can find. Very annoying and well dissuade me from using the hotel again. What good are points when I can't actually spend them?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

Blaze Couples - 06/02/2019 AccorHotels certified review
« Super easy/relaxing »

Bought a voucher through Groupon, was very easy to use - my partner arrived first and had no trouble getting the room with the voucher. Enjoyed the stay, used the pool/spa and the buffet breakfast was delicious. Could use a few more teabags in the rooms - 3 doesn't go very far with 2 people having cups.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blaze, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Alan G. Couples - 06/02/2019 AccorHotels certified review
« Alan G. »

Very pleasurable and attentive staff, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Belinda Couples - 06/02/2019 AccorHotels certified review
« Comfortable »

Overall room was tidy and staff lovely, dissapointed the pool was closed though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

L. J. J. Families - 05/02/2019 AccorHotels certified review
« nice and comfy »

everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinju, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Perthfect S. Couples - 05/02/2019 AccorHotels certified review
« Centrally located made a big difference. »

Great location - comfortable and big room. We used the restaurant which was good and the bar too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

Tina Families - 05/02/2019 AccorHotels certified review
« Not very good »

The hotel needs updated. There are better hotels for the same price and cheaper in the city. The shower curtain was mouldy there was a dead bug squashed on the bathroom wall and the shower head was dirty and mouldy. The bathroom door had lots of paint chips etc. we had been away for dinner but came back for desserts. They were not very edible so we went back to our room. Desserts were dry. Breakfast was pretty average. The glasses for cold drinks were all quite dirty. Cutlery could have done with a clean also. The coffee machine had run out of hot chocolate the lady she she fixed it but it was still watery. We wouldn’t recommend or stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina, Thank you for taking the time to tell us about your experience at the Mercure Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amay Acharya Hotel Operations Manager

Anonymous Families - 05/02/2019 AccorHotels certified review
« Just what we wanted »

Clean, comfortable, location, great food & service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bec, We very much appreciate your comments regarding your stay at the Mercure Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amay Acharya Hotel Operations Manager

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