Hotel - Mercure Perth
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Mercure Hotel

Mercure Perth

10 Irwin Street 
6000  PERTH
AUSTRALIA

1,841 reviews
TripAdvisor Rating Based on 1,841 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • PERTH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Combining warm décor with contemporary sophistication, guest rooms at Mercure Perth are a joy to retire to at the end of a long day. Guests searching for Perth hotels can find a wide range of configurations available, with Privilege and Superior accommodation options on offer. Each guest room features a range of convenient facilities, which include a work desk, a TV with cable channels, Wi-Fi and cable internet access, air conditioning, opening windows, a minibar, and coffee and tea making facilities.

  • 231 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 17 family rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,543 reviews

Our guest reviews for Mercure Perth

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,841 reviews
AccorHotels certified review
Mick Business - 10/08/2017
« Mick »

Pleasant ans enjoyable

AccorHotels certified review
Robert Solo - 10/08/2017
« Modern and central »

This hotel is very centrally located and the city centre is just a short walk. Rooms have been updated since I last stayed here. My only complaint was the heating, or lack thereof. The heating unit in my room blew out cool air. When I complained, they sent someone to fix the unit. He couldn't fix it, but I found a portable heater had been placed in my room. The second time I complained, I was given an opportunity to switch to a different room. The second room was much warmer. The staff was helpful and did try to make things right.

AccorHotels certified review
Ray M. Couples - 10/08/2017
« Very enjoyable. »

Very nice rooms, very good room service and counter staff always more than helpful.

AccorHotels certified review
Brian G. Couples - 10/08/2017
« We had a very pleasant stay with you. »

Staff very friendly. Room very clean. Buffet breakfast was well presented and satisfying. Only concern was configuration of glass door and taps in bath/shower which were a little awkward and clumsy.

AccorHotels certified review
Jane Business - 09/08/2017

Experience was overall ok. The hotel is quite dated and the two different lifts is a little frustrating when wanting to use the gym facilities which is why I rated an 8. Bed is comfortable and block out curtains are great. Mini bar selection is pretty restricted.

AccorHotels certified review
Jann Couples - 09/08/2017
« Excellent service »

Everyone was really helpful and accomodating

AccorHotels certified review
Ben W. Couples - 09/08/2017
« Pretty average. »

My wife and I booked to go to a ball. When we arrived on the Saturday at about 4pm we went up the lifts to our floor (8th). In the hallway was a hot chip on the floor. We noticed it but figured someone would clean it up soon. When we got in our room we settled in and noticed that there were only green tea bags, no english breakfast. I called reception and asked if we could get some, and also asked if we could get a knife to cut some cheese. - I was told it would be sent up. We had to leave about half an hour later, when we left nothing had arrived. - When we left the hot chip was still on the floor. Later that night at about 11pm we returned and the hot chip was still on the floor. - The tea bags had not been replaced and I called reception and asked for them again. - I was told it would be sent up. - 30 minutes later still nothing, so I called again and said that I had called twice already and then within 5 minutes the tea and knife arrived. The next morning we went out of our room and headed to the elevator to go for breakfast. - We saw an unattended cart filled with mini-bar replacement items. - After seeing someone was on the floor, we were quite shocked to see that the hot chip was still in the hallway. We went for breakfast, returned to our room and then left again around midday and finally saw that the hot chip had been cleaned up. - We were very surprised how long it took to clean up. We stayed for 2 nights and when we went to leave we were told - it would be $105 for 3 nights of Valet parking. - I mentioned that it was only 2 nights and the girl said it had been pressed twice. - She then said it was $70 and took my card. Upon looking at my bank since I see I was actually charged the $105. All in all, just a very mediocre experience for a couple who rarely get away.

AccorHotels certified review
Daryl L. Business - 09/08/2017
« Very good »

Very good

AccorHotels certified review
Greg S. Couples - 09/08/2017
« Great »

Convenient location - close to the place where I wanted to go. The foyer is nice and big, bright and welcoming. The welcoming staff was efficient, friendly and very respectful. Valet staff was courteous and efficient. Restaurant staff was very courteous and the food was very good in presentation and quite delicious. But the service was slow - with only us to serve, from 8.30pm until nearly 10.30pm before we left. The room was spacious with adequate supply of milk, tea and coffee and other - but an empty plastic cup lying on it's side, was found in the corner, where the writing table ends, near the window. Bed and linen was nice and clean with good supply of towels, soap, shampoo, conditioner and body wash. It's a pity that the shower is over the bath tub, as this could be dangerous for the elderly. The wardrobe was a good size with all that is needed. TV was a good size with plenty of channels to choose from. Chairs were nice and comfortable. Overall it was a very pleasant stay.

AccorHotels certified review
Ron Families - 09/08/2017
« Greeted with a smile and it continued throughout our stay.  »

All rooms ready on time or earlier. Great location in the heart of Perth. Although the hotel is ageing rooms were large and clean. Will be coming back.

AccorHotels certified review
Paul B. Business - 08/08/2017
« Much Improved »

We stay at this hotel on an annual basis. We noticed much improvement to what was a "tired" looking hotel. The café and restaurant has been updated and staff were very friendly and helpful

AccorHotels certified review
Scott M. Solo - 08/08/2017
« Fantastic. Thanks. »

It was great. I received a free room upgrade, which was greatly appreciated. Room was beautiful.

AccorHotels certified review
Craig P. Couples - 08/08/2017
« pleasant »

food was good, staff were very nice. coffee pods in the room were hard to get. no ability to clean the dishes in the kitchen (had to chase up dish cloths and nothing to dry them with)

AccorHotels certified review
Will Couples - 08/08/2017
« Great overnight stay in Perth »

What a great location, friendly staff and excellent accomodation and facilities

AccorHotels certified review
Amanda Business - 08/08/2017
« Looking tired »

The bed was incredibly uncomfortable to the point where sleep was almost non-existent. The pillows were also very poor which added to the issue. The toilet cistern ran with water (reported upon Check out) and we turned the tap off so we could get some sleep. The paint and colour scheme is looking very tired and dated.. The hotel in general is showing its age. I only stay there when the company pays as there are better quality, better value places to stay. Time to do your research and do some renovations.

AccorHotels certified review
Bruce H. Business - 07/08/2017
« adequate »

adequate

AccorHotels certified review
David Business - 07/08/2017
« all good »

the motel was close to where I needed to be for work so this worked for me as I didn't need to get a car , breakfast was great but expensive , overall it was good

AccorHotels certified review
Klas A. Business - 07/08/2017
« Not too happy  »

Our room has been dirty, especially bathroom. No kettle in room to have a cuppa Noisey neigbors till after 11pm Ordered food too spicy Out of date yoghurt found on breakfast buffet

AccorHotels certified review
Anonymous Business - 06/08/2017

The facilities were very modern and clean

AccorHotels certified review
Michele Business - 06/08/2017
« Good  »

room service was a little slow and the lamb was average

Our most recent 20 reviews
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