Hotel - Mercure Townsville
Mercure Hotel Mercure Hotel

Mercure Townsville

4.0/5 1,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Unlimited Free WiFi throughout
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0600 - 2200
    • Opening hours : Week-end 0700 - 2200
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this modern Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

  • 162 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,861 reviews

Our guest reviews for Mercure Townsville

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,030 reviews
Megan J. Families - 13/10/2018 AccorHotels certified review
« Very enjoyable and relaxing. »

The hotel staff were so friendly from reception to housekeeping. Great location and amenities, delicious food and the bed was so comfy!

Anonymous Business - 13/10/2018 AccorHotels certified review
« Good »

Lady cleaning the room very good as I left a note in room

Stewart Business - 12/10/2018 AccorHotels certified review
« Lovely outdoor areas and pool, resort like accommodation with very average rooms »

The food was great, as I was there for business however the little things let it down. Poorly sealed doors lead to mozzie bites, the desk area had absolutely no access to a power point and I had to half prize the TV away from the wall to plug in my laptop, beds were thin and springy with unforgiving pillows. It felt tired and uninviting. As for the noise, both nights I was woken in the small hours of the morning by shouting and the ignorance of other guests. Sunday and Monday night so not exactly a weekend crowd.

Karyn Families - 12/10/2018 AccorHotels certified review
« Quite, Comfortable and awesome buffet breakfast. »

We stayed for 1 night in a family room. Room was clean and comfortable. Buffet breakfast was amazing.

Nicole B. Solo - 12/10/2018 AccorHotels certified review
« Excellent »

filled all of my requirements, clean, comfy. handy location great staff. Hotel informs you of functions and when they end there is no continued noise just one small complaint, some of the staff start at 5.30 in the morning perhaps they could be a little quieter.

Jay Business - 12/10/2018 AccorHotels certified review
« Business Travel - Well Looked After »

Excellent, attentive, friendly staff. Well appointed rooms, nice outlook.

Helen J. Couples - 12/10/2018 AccorHotels certified review
« Felt very welcome »

The restaurant staff were very friendly and helpful.

Dianne A. Couples - 11/10/2018 AccorHotels certified review
« Good location,nice restaurant, helpful staff »

Enjoyable experience

Anonymous Families - 10/10/2018 AccorHotels certified review
« Excellent customer service and facility »

Always fantastic!

Anonymous Friends - 10/10/2018 AccorHotels certified review
« Very enjoyable »

It was great to have the overall space around us. The facilities and very helpful staff.

Nardine Families - 09/10/2018 AccorHotels certified review
« good »

we enjoyed our time there

Anonymous Business - 09/10/2018 AccorHotels certified review
« A let down »

The door was jammed so hard I had to really yank on it to get it open and slam it to get it closed. The room was very basic considering the amount charged. No blankets on the bed, but there were 2 dirty cushions on it.

Rosalynd F. Couples - 09/10/2018 AccorHotels certified review
« Very quiet and very clean »

Staff and the service provided was excellent Hotel and surrounds very tidy and we enjoyed our stay immensely. However just a couple of issues. Having to ho through the restaurant to get to our room while wedding was being held. Only 1 chair in our room and the carpet was stained in a number of spots. The tables in the bar area needed restainig and some of the table slats were loose and lifting.

Michelle D. Families - 09/10/2018 AccorHotels certified review
« We were made to feel welcome, the food was great, room was comfy & Clean. »

Comfortable & affordable. Quiet area. Lovely hotel.

Anonymous Business - 09/10/2018 AccorHotels certified review
« Short stay, but it was nice »

I wasn't there for long, but it was nice while I was there. I got in late and left early, so didn't get to experience much. The room was nice thougth, and the restaurant was good. Would come back again

Rodney C. Business - 09/10/2018 AccorHotels certified review
« Grand »

Very good

Barry D. Families - 09/10/2018 AccorHotels certified review
« comfortable and pleasant »

stayed for wedding, room most suitable, clean and everything worked.

007 Business - 08/10/2018 AccorHotels certified review
« Home away from home »

I always enjoy my stays at the Mercure as it's like catching up with family. The girls in the restaurant are always polite and cannot do enough for me from the Manager to Faith, Chevon and of course Christine, ashame now she wears pants now instead of skirts, nice legs.

Gavin Couples - 08/10/2018 AccorHotels certified review
« Felt like staying in a motel than a Mercure hotels that I've stayed in previously »

It was very basic accommodation facility but the restaurant was second to none.

Anonymous Families - 08/10/2018 AccorHotels certified review
« I stayed in a newly renovated room which was clean and comfortable. »

All good, Friendly staff. Nice restaurant. Handy location.

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