Hotel - Mercure Townsville
Mercure Hotel Mercure Hotel

Mercure Townsville

4.0/5 1,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Unlimited Free WiFi throughout
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0600 - 2200
    • Opening hours : Week-end 0700 - 2200
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this modern Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

  • 162 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,447 reviews

Our guest reviews for Mercure Townsville

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,007 reviews
Lee Couples - 07/08/2018 AccorHotels certified review
« Perfect stopover in Townsville »

We had a cool down swim in the pool before heading out to dinner with friends. Came back and had a comfortable sleep, great breakfast then off again the next day.

Steve Business - 07/08/2018 AccorHotels certified review
« Fantastic »

It was everything I needed

Alf H. Couples - 06/08/2018 AccorHotels certified review
« Excellent, we felt right at home. »

We were warmly welcomed and had an upgraded room which was much appreciated. The atmosphere at the Mecure was very relaxed. Breakfast was great!

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Quite good with friendly staff. »

It was our third stay at the Mecure. We like the casual approach. We did not like the Sky News being broadcast in the public spaces as it is blatantly racist.

Bahrrie S. Couples - 06/08/2018 AccorHotels certified review
« A happy no hassle stay »


Lmg Couples - 06/08/2018 AccorHotels certified review
« Great atmosphere »

A lovely place to stay, felt like we were on an island. Very tranquil. Great staff.

Anonymous Couples - 06/08/2018 AccorHotels certified review

Room was nice. Only downside was although we had a lovely view of the lake, there were no outside table & chairs on the balcony..

Peter B. Business - 05/08/2018 AccorHotels certified review
« Satisfied »

Service was good and the room comfortable.

Danny Business - 05/08/2018 AccorHotels certified review

Service was great but on arrival we had to wait up to 10 minutes to be served. Staff were out back in the office and did not assist even though 2 people were waiting for service. Other than this, the rest of the service was great.

Anonymous Business - 05/08/2018 AccorHotels certified review
« Nice upgrade: thanks. »

The upgrade was nice: thanks. Some of the facilities need an upgrade. Breakfast service was spotty. There were some rambunctious kids one night till about 11pm.

Anonymous Business - 05/08/2018 AccorHotels certified review

In general very happy, room was good and service excellent Only negative was the limited dinner menu due to repair work in kitchen

Nick Business - 05/08/2018 AccorHotels certified review
« Very accommodating »

Staff were excellent venue location good.

Robin B. Business - 05/08/2018 AccorHotels certified review
« Nice staff, nice room »

Very efficient and courteous staff, and very nicely renovated room.

Linda Business - 04/08/2018 AccorHotels certified review
« Lovely »

Great service and really good breakfast

Alison Solo - 04/08/2018 AccorHotels certified review
« A convenient location with excellent staff »

A location a short drove from the air port and city centre. Set next to a lake, it provides a tropical feel. The rooms are a little dated, but clean. The on-site facilities include a pool and reasonable restaurant. For me the outstanding feature was the friendliness and helpfulness of the staff.

Anon Couples - 04/08/2018 AccorHotels certified review
« Relatively pleasant stay, few concerns »

Rubbish in the bins, room smelt of cigarette, screaming children running the halls at 10.30pm.

Anonymous Business - 04/08/2018 AccorHotels certified review
« Efficient and comfortable »

Staff were very helpful, especially when I got lost looking for my room. Restaurant staff very good.

Des H. Couples - 04/08/2018 AccorHotels certified review
« Des H. »

Overall it was good But the restaurant was disappointing , the meals were not to the standard to match the pricing, the staff on the restaurant floor were great but some of the meals were NOT to at all good,

Dale G. Friends - 04/08/2018 AccorHotels certified review
« Absolutely beautiful »

I was totally satisfied with the facilities and accommodation of the mecure.

Janet M. Couples - 03/08/2018 AccorHotels certified review

Accommodation was great. we were in the renovated one bedroom with great outlook.

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