Hotel - Mercure Brisbane
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Mercure Hotel

Mercure Brisbane

85-87 North Quay 
4000  BRISBANE
AUSTRALIA

1,702 reviews
TripAdvisor Rating Based on 1,702 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pool
  • Massage  (Nearby)
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage  (Nearby)
  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hous
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create awarm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

  • 194 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,429 reviews

Our guest reviews for Mercure Brisbane

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,702 reviews
AccorHotels certified review
Priyani W. Business - 21/07/2017
« Unsatisfactory  »

Good location facilities and well appointed rooms. Privilege benefit - room average. Front desk staff excellent. Restaurant service extremely poor.

AccorHotels certified review
Kathryn K. Business - 21/07/2017

Love this place! I never stay anywhere else when I am in Brisbane

AccorHotels certified review
Peter B. Couples - 20/07/2017
« We found our room clean and well supplied with "extras". Staff helpful and obliging. »

Pleasant and enjoyable, our room had good views across the river which just as good day or night time. We enjoyed dining in restaurant , service was good.

AccorHotels certified review
Anonymous Business - 20/07/2017

failure of staff to explain the use of the lift card - sometimes it worked other times it did not

AccorHotels certified review
Ewan Couples - 20/07/2017
« Awesome  »

Great central location. Staff were very pleasant and helpful. Great restaurant

AccorHotels certified review
Anonymous Business - 20/07/2017
« Staff were great, room was satisfacory. »

I found the bathroom a bit difficult as all the water in the shower flowed out and wet the whole of the bathroom floor and there was no shelving in there to put any clothes or toiletries on. The lighting in the room was very dark and hard to read by. The bed was comfortable and the staff were lovely, professional and my room service was delivered very quickly.

AccorHotels certified review
Mrs D. H. Couples - 19/07/2017
« mrs Diane Hankinson »

we were extremely disappointed with the Mecure . we arrived on the 15 July after a cruise hoping to spend a couple of days relaxing in Brisbane before we came home to Perth. we booked through flight centre in falcon WA. our room was dingy and smelled of stale smoke ,we then had to ring reception for our bags after a long wait to be delivered to our room. we have stayed at many hotels but feel your rating is not an accurate description of standards expected. we look forward to your reply in this matter as we will not recommend this hotel in the future. Regards Diane and Edward Hankinson.

AccorHotels certified review
Anonymous Couples - 19/07/2017

Very comfortable and spacious rooms and staff more than helpful.

AccorHotels certified review
Anonymous Solo - 19/07/2017
« Excellent Location & Friendly Service »

I have stayed at this property a number of times and as always was impressed. Stanford at the bar was fantastic, remembered my drink order every night I was there. There was a slight sewage smell on the same floor as my room, however everything else was fantastic. No room upgrade was available however I was put on the top floor as requested. Will definitely stay here again when next in Brisbane.

AccorHotels certified review
Dee Friends - 19/07/2017
« Wonderful views »

Check in fine, Room clean, lovely view of the river, Room quite, bit of noise when people using hallway, 3 staying but only 2 towels, pillows really flat had to ask 2 x's for extra pillow. Parking expensive. Breakfast good, breakfast chef lovely, she happy to do eggs of your choice for you.

AccorHotels certified review
Amanda W. Families - 18/07/2017
« made us feel special and at home »

Found all the staff friendly. would have to rave rave rave about Olga the Guest Services Manager. She called the day before arrival and made us feel very welcome. We were also invited to drinks and nibbles for Accor Members. Olga was extremely lovely and very welcoming of our family including 2 children. I would definitely stay again.

AccorHotels certified review
Bernadette S. Couples - 18/07/2017
« Overnight to visit QPAC »

As members of Accor, I had requested a high floor if possible, and was delighted to be given a room on the 8th floor with a river view. It was a very pleasant room with exceptional views of the river. The reception staff, bar staff and the breakfast staff were all very obliging and helpful. The location was great for us to attend QPAC, and we also visited Southbank for the Regional Flavours Food and Wine Festival. All in all, it was a great overnight in the city.

AccorHotels certified review
Edwina M. Business - 18/07/2017
« Great value for a quick stopover with everything at your fingertips. »

Great location other than carparking, very good quality room and the breakfast buffet is excellent with great coffee. This was my second stay.

AccorHotels certified review
Kerry Solo - 18/07/2017
« All so easy »

The river view set the scene for the week. Beautiful, interesting and close

AccorHotels certified review
Mark R. Couples - 18/07/2017
« excellent value with accor plus »

great position and with room upgrades and 50 per cent discount for breakfast plus room and parking discount a real bargain- hotel showing its age a little.

AccorHotels certified review
Hamish Business - 17/07/2017
« as it should be »

air con was a struggle to get temperature right

TripAdvisor review
Andrew M Family - 17/07/2017
« Working holiday »

we stayed for working / holiday with the family. Breakfast and the staff on service every morning at breakfast were brilliant. The cook doing the scrambled,fried or poached eggs could not of been more helpful and the omelettes were good too.

AccorHotels certified review
Jeff Friends - 16/07/2017
« Hoges »

I had a pleasant experience and the hotel was conveniently located to where I needed to be. I would gladly stay again and recommend to friends and family in future .

AccorHotels certified review
Peterx Business - 16/07/2017
« Stayed only one night but was very satisfied »

The staff in the reception were very helpful and easy to deal with, and helped me to find the way to a place in the CBD where I had an appointment

AccorHotels certified review
Pascal Business - 16/07/2017
« Great Hotel and Staff - shame about the parking situation!  »

The hotel staff were great! Hotel was great too. l thoroughly enjoyed my stay here. The only "down side" was the parking situation. l do realise that the parking is NOT part of the hotel, however, needing to utilise it, seriously impacted an otherwise very positive stay here. Not only is the parking very expensive, but the staff that run it are extremely rude.... Sadly l will now think twice before staying here again. l hope the Mercure finds other options for guests that need to park.

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