Hotel - Mercure Brisbane
Mercure Hotel Mercure Hotel

Mercure Brisbane

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4.0/5 1,794 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage  (Nearby)
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hous
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create awarm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

  • 194 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 7,028 reviews

Our guest reviews for Mercure Brisbane

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,794 reviews
AccorHotels certified review
Scott H. Business - 18/04/2018
« Received an upgrade and excellent service »

Service was fantastic the room was fantastic love staying there will definitely stay there again

AccorHotels certified review
Carol F. Families - 17/04/2018
« Last night at Brisbane »

Good view, Excellent services, Delicious breakfast

AccorHotels certified review
Michael B. Families - 16/04/2018
« Convenient »

Friendly staff, convenient location for Southbank and CBD. Would have preferred a queen or king bed, however room was quite small already.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Brisbane. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashlee Murphy Duty Manager Mercure Brisbane

AccorHotels certified review
Lilian Couples - 16/04/2018
« Good hotel, central location, close to shops & all transport options. »

Overall very satisfied. First room we were allocated upon checking in the air conditioner was very noisy (obviously had a problem). We advised reception who immediately swapped us to another room (which I would have to say had the quietest air conditioner I have ever encountered). Opportunties for improvement: 1. The hallways of the accommodation floors are a bit dated and could do with sprucing up (we were on floor 11, and our original room on floor 12 the corridors were the same). 2. Our room only had a half-shower screen. There was no way to have a shower without getting significant quantities of water on the floor outside the shower area.

AccorHotels certified review
Christine Couples - 16/04/2018
« Well appointed friendly hotel »

Arrived after 29 hours travel. Checked in quickly. Upgraded room,good nights sleep in comfy bed.huge buffet breakfast then checked out.

AccorHotels certified review
Anonymous Friends - 15/04/2018
« Just great!! »

From Denmark. Wish I come back! Great rooms with nice big beds! Wonderful breakfast!

AccorHotels certified review
Anonymous Couples - 15/04/2018
« The foyer and rooms are fine but the rest of the hotel is in a very sad state »

The bar area is poorly attended with people waiting to be served as the staff are doing other jobs. The seating in the bar area is horrendous, did anyone actually sit on those stools before they bought them, shockingly uncomfortable then what sit against the wall facing away from the beautiful river and Southbank are you crazy?

AccorHotels certified review
Lorraine D. Families - 14/04/2018
« Poor hotel experience »

We were initially directed to a room which wasn’t what we had paid for (we ordered a superior 2 double beds and were given a double and single bed room). There was only 2 towels so we had to ask for another one. We phoned to ask for help in booking a restaurant and was told that we would be phoned back, we didn’t receive confirmation of a reservation so had to go out and find our own restaurant. We were woken up at 06:30 every day due to building work which we were not advised of and when we complained of the noice we were told that they were aware of the issue but no apology or recourse offered. Breakfast was also disappointing, was cold and not a great deal of choice. I had requested a upgrade as it was my birthday, no upgrade offered or any acknowledgement. A poor hotel experience overall.

AccorHotels certified review
Roslyn Couples - 13/04/2018
« Easy and great benefits »

I am an Accor member and was able to access a members special to book a night during the commonwealth games. It was well worth it with great service and a wonderful room overlooking the river. I love the members benefits with complimentary WiFi!

AccorHotels certified review
Richard D. Friends - 13/04/2018
« Great stay »

Hotel is in a great position in Brisbane, comfortable bed and pillow, lovely shower, adequate tea and coffee making although a biscuit would be a nice touch. 24 hour reception was extremely useful

AccorHotels certified review
Lisa Families - 13/04/2018

We were upgraded to the luxury suite and loved every mimute of it. Nice clean room, amazing views and the staff were very helpful.

AccorHotels certified review
Jo Families - 12/04/2018
« Extremely satisfied! »

Great room with great view! Most comfortable hotel bed I have slept in for a while.

AccorHotels certified review
Chris Families - 12/04/2018
« Good hotel, great location, clean »

Good hotel, ideal location in Brisbane to access South Bank area. Rooms were clean and tidy. Pool was not heated.

AccorHotels certified review
Brett W. Business - 12/04/2018
« amenities were great, but rooms looked a little tired »

A+++ Staff were excellent. Friendly and very helpful. Only issue is I could not get any points even though I am an accor member, because I booked through wotif. To me I still chose your hotel which should evolve into reward points

AccorHotels certified review
Jamie Business - 12/04/2018
« Disappointing »

Disappointing. Room service food quality was poor. Room had a slight smell on arrival. No where to get cold water except mini bar.

AccorHotels certified review
Noel K. Couples - 11/04/2018
« Mr Noel k. »

I thought air conditioning was to low in the hotel,ok in the room as could be adjusted to suite,breakfast was standard but abundance of it,over all quite good.

AccorHotels certified review
Helen Families - 11/04/2018
« Very Good »

I was having an overnight stay in the city with my Family. All staff from front of desk to cleaners were very friendly which was a standout. We really enjoyed the breakfast which was part of the summer deal Fantastic! Beds were comfy. Quiet room but quite small Bathroom however was smelly and the door needs painting. Appreciated the fresh milk in fridge. Will certainly return as location is great. Hopefully bathroom drain smells can be rectified

AccorHotels certified review
Margie Families - 10/04/2018
« Short & sweet stay in a great location »

This stay was just one night with myself & two teenagers for a school holiday visit to see the Brisbane Street Art Festival. Our stay was relaxed & easy. Two comments from me RE the room; lovely renovated bathroom but no exhaust fan and very poor lighting (lack of lighting) in main room - impossible to read at night. Great TV though.

AccorHotels certified review
Amy V. Families - 10/04/2018
« Great location..ok rooms »

Great location with beautiful river views. Double bed had a real dent in the middle so sleeping with two people in the bed was quite uncomfortable. Rooms are small but design is nice. Pool was dirty and ice cold. Pool tiles very slippery. No ambiance at the pool deck.

AccorHotels certified review
Dale Business - 10/04/2018
« Great location and very helpful staff. »

Comfortable beds, Nice friendly staff beautiful location on the river.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale, We very much appreciate your comments regarding your stay at the Mercure Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashlee Murphy Duty Manager Mercure Brisbane

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