Hotel - Mercure Brisbane
Mercure Hotel Mercure Hotel

Mercure Brisbane

4.0/5 1,850 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hous
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create awarm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

  • 194 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,575 reviews

Our guest reviews for Mercure Brisbane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,850 reviews
Andrew Business - 08/02/2019 AccorHotels certified review
« My new go to hotel in Brisbane. »

Very welcoming and friendly staff. Good facilities

Chris Families - 08/02/2019 AccorHotels certified review
« perfect place for us »

quickly checked in and treated with courtesy by all staff we encountered.

Peter Business - 07/02/2019 AccorHotels certified review
« Just a hotel. »

Room was really dark & small. Room service food was shocking. Compared to price, food was not even up to the standard.

Perry A. Couples - 07/02/2019 AccorHotels certified review
« Very relaxing and safe »

Staff excellent very helpful first key card would not work other than that great good room and view

Alwyn D. Couples - 07/02/2019 AccorHotels certified review
« very good. »

My wife and I had a great time in Brisbane and enjoyed the stay at your hotel. We were particularly happy with the great view of the Brisbane hotel from our river facing room.

Rachel J. Solo - 07/02/2019 AccorHotels certified review
« very enjoyable »

I had a very good experience. Upgraded to a river view room. The staff at check in were very helpful, I can't recall the name of who I dealt with on reception but he was excellent, friendly & helpful. My room was very comfortable & clean & my check out was also very good. Would definately stay hete again

Sally +. R. L. Families - 06/02/2019 AccorHotels certified review
« The hotel is in a fantastic location »

Staff are always amazing!!

Rosa Families - 06/02/2019 AccorHotels certified review
« BEAUTIFUL STAY »

Our stay at the Mecure was absolutely amazing. All the staff from front desk to housekeeping and Bar staff where so lovely and happy. Was a pleasure to stay here and definitely will be staying here again.

Mary G. Friends - 06/02/2019 AccorHotels certified review
« My overall experience was satisfactory. »

Overall it was enjoyable. Staff throughout the complex were helpful, polite and ready to assist. However we were totally and utterly miss informed about parking. we were told at reception that it would cost $36 and that we could come and go for the duration of our stay. On leaving we were informed that it was only for 24 hours. I then had to pay for two days. Not happy and I don't think I would stay there again.

James D. Business - 06/02/2019 AccorHotels certified review
« Satisfied »

Nice room, easy check in however, the fact that you charge for in room wifi is ridiculous.

Emma Friends - 05/02/2019 AccorHotels certified review
« Staff lovely, parking terrible, taken to room that wasn’t cleaned »

Staff great. Once in a clean room it was good. Comfy beds, good pillows. Terrible parking. Paid for overnight and then the next day my card was charged an Extra $68.00 that I’m now trying to get back

Anonymous Business - 05/02/2019 AccorHotels certified review
« The staff were excellent »

This was a work trip and we chose the hotel because we are holding a conference in September 2019. When we asked for a tour of the conference venue, this was organised very quickly and efficiently.

Khyl D. Families - 05/02/2019 AccorHotels certified review
« Motel a little dingy some staff bordering on rude »

Booking and checking in seemed confusing. I confirmed we had 2 rooms booked 4 days prior to arrival - upon arrival only 1 room booked?? Rooms are dark and need better lighting. Rooms seemed clean and well made. Sadly at breakfast in the morning the waiter we encountered was very rude. He actually physically touched and moved my daughters hands to place cutlery down without asking her or speaking to her at all.

Troy Couples - 05/02/2019 AccorHotels certified review
« Great Hotel, Friendly staff & Great location »

warmly welcomed, clean room, great views, good breakfast & great location

Anonymous Business - 05/02/2019 AccorHotels certified review
« very comfortable »

Found the service at breakfast very slow with only one staff member on duty. breakfast menu hot foods not presented in an appealing way. rooms very clean

Emma J. P. Business - 05/02/2019 AccorHotels certified review
« It was fine. »

Your staff are lovely. Check-in and check-out processes were quick and easy. Room service was easy to organise and the food was delivered in a reasonable time and quite tasty. While the beds in the room (room 303) were fine (although the one nearer the door is definitely nicer than the other), the pillows aren't great - either too squashed or too hard, tbh. The bathroom may be tiny but it's fairly well setup. There was an odd smell, which may be due to the lack of fresh air getting in there very often. I'm not sure if it was an element of being in Brisbane's humidity and heat, but the airconditioning was really struggling - I ended up setting it down to 16 (which I hate doing) but it was stuffy in the room and that barely made a difference as the airflow seemed to make it about half a metre out from the outlet and then just hang there. I realise I could have mentioned this to reception during my stay, I guess i didn't want to be a problem.

A S. Business - 05/02/2019 AccorHotels certified review
« genuinely very pleasant. »

I found the reception, restaurant staff very helpful and understanding. Room was excellent and the area very quiet. Function room was ideal for the event with again staff and food of high quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you so very much for taking the time to provide such valuable feedback. We always strive to give our loyal guests an experience to remember, and I am so glad we could deliver on this for you during your most recent stay. I am thrilled to be able to pass on such positive feedback to my team members, and will ensure particular credit is given to the conferencing team, who will be so glad to hear that you enjoyed your event. Thank you for your loyalty, it means everything to us. I look forward to welcoming you to the Mercure Brisbane again soon. Kind regards, Matthew Rodin Guest Relations Coordinator Mercure & ibis Brisbane

Stephanie M. Families - 05/02/2019 AccorHotels certified review
« Mixture of reviews »

Couldn't fault the staff they were amazing. Helping me receive and send an email to my boss so very thankful for that, but we got to our room and the room smelt of smoke . Was quite bad how the cleaners did not smell this i am unsure. The people before us has put a bag over the smoker alarm and still was there. We were given another room which we were thankful. Went for a swim and no towels to use! We did feel very uncomfortable about what was happening around us with another traveler there was cops and ambulance arriving and security guards running around.

Anonymous Business - 05/02/2019 AccorHotels certified review
« Quiet room, clean. »

A request was dealt with smoothly and to my satisfaction. The breakfast gave plenty of variety.

Jacqueline Couples - 05/02/2019 AccorHotels certified review
« Perfect Overnight Stay »

Love staying at this hotel. Great escape for my partner and I. Prime location. Great staff. Fine room.. fantastic breakfast and lovely bar.

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