Hotel - Mercure Brisbane
Mercure Hotel Mercure Hotel

Mercure Brisbane

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4.0/5 1,776 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Massage  (Nearby)
  • Babysitting on request  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hous
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Recently refurbished, guest rooms at Mercure Brisbane offer a range of accommodation options to suit all guest requirements, including Superior, Privilege and Deluxe options. During the refurbishment, Mercure and WMK Architecture collaborated to create awarm yet modern space filled with bright colour, which is both inviting and comfortable. The work of local artist Kelly Fielding was also incorporated into the room design, which includes her range of headboards designed to resemble the Brisbane River.

  • 194 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,736 reviews

Our guest reviews for Mercure Brisbane

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,776 reviews
AccorHotels certified review
Two O. L. W. E. H. S. W. W. T. Families - 12/02/2018
« Very satisfactory except for concern re fire safety »

Made very welcome although we arrived early. Particularly recommend Nicole for making us comfortable whilst our room was prepared.HOWEVER.....EXTREMELY CONCERNEDthat fire doors on bedroom level 3 were jammed OPEN,, Assumed it was a temporary arrangement but on our second visit a week later the doors on level9 were also jammed open. Closed them ourselves but they were opened again by morning. Reported to reception. Trust it has now been dealt with permanently as it is a serious safety hazard, insurance infringement and public liability issue. Apart from that standards were high and staff were most welcoming and efficient. Nicole deserves promotion or a raise in salary. She is an outstanding member of your staff ( and, no, I’m not a relative and have never met her before,)

AccorHotels certified review
Debbie Business - 12/02/2018
« Pleasant stay in a good location. »

The room service was a disappointment - chicken in the Caesar salad was undercooked, expensive for what was received, club sandwich was nice but the chips were cold. Only two black tea bags and four small containers of milk available - not much if there were two tea drinkers in the room. Reception staff were friendly and helpful. Catering at the conference was lovely for morning and afternoon teas but limited for lunch.

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Good relaxing time »

Good service great restaurant

AccorHotels certified review
Anonymous Business - 12/02/2018
« Not too bad »

Staff were courteous and the room was clean. Disappointing that only free to air TV channels available with no Foxtel etc.

AccorHotels certified review
Ashton M. Couples - 12/02/2018
« Made our second attempt at celebrating our anniversary beyond expectations »

We booked through an outside company as we had vouchers but in future I would go straight to the source. Especially after what I had to go through to change it with the other company. We celebrated our second attempt at our anniversary as I was hospitalised just before we were due to go. A quick call to the hotel and they were extremely understanding about changing our booking. The lovely lady in guest relations (Ms. Potter) arranged a lovely bottle of bubbles and a beautiful card for us to be enjoyed in our room upon arrival. Thank you!!! The room was stunning and the view... the service was amazing, breakfast was incredible and everyone was lovely. Thank you for helping make this trip fantastic!! It was definitely what I/we needed after the couple of weeks we had leading up to our visit. Thank you all again!!!

AccorHotels certified review
Cherrie Business - 11/02/2018
« Mrs »

Accommodation, staff and breakfast were great!

AccorHotels certified review
Grace H. Families - 11/02/2018
« Comfortable »

The only thing needs to improve, which has to install the shower fan in the bathroom that would be reduced the steam.

AccorHotels certified review
Adam Couples - 10/02/2018
« Very comfortable »

Great overall pleasant staff Maybe have more then one person on in check in.. but the lady was very good and did a great job considering she was on her own

AccorHotels certified review
Quintin Couples - 10/02/2018
« Parking toooo expensive »

Stay was good but will not be staying here again . Parking is too expensive especially when I'm a platinum Accor member

AccorHotels certified review
Jasmine Families - 10/02/2018

Great room. We were upgraded from city view to river view. Fast check in and check out.

AccorHotels certified review
Rebecca B. Couples - 09/02/2018
« Wasn’t expecting it too be nearlly as good as what our stay was. Very impressed. »

I honestly chose to book a room with Mecure because it was the cheapest, so I wasn’t expecting the hotel to be a highlight of my short getaway with my partner, was more about just spending time together. However from the moment I booked with the service of the receptionists, to the bar and restaurant staff, the beautiful refurbished room which I was given a Riverview which was absolutely stunning looking over the pretty lights at night. I really was not expecting very much at all from the Mecure to be honest was just a budget choice hotel. However from the moment we checked in, to when we checked out the experience was fantastic! Will Defintly reccomend the hotel to anyone I know going to broadband and would not hesitate to book another stay there.

AccorHotels certified review
Kim M. Couples - 09/02/2018
« Another pleasant stay »

Always enjoy staying at the Mercure when in Brisbane for a show at QPAC. Just a 10min walk door to door. Great river views and attentive staff. It’s a shame our dinner was not acceptable this time around.

AccorHotels certified review
Anonymous Business - 08/02/2018

Overall, pleasant experience.

AccorHotels certified review
Samantha Couples - 07/02/2018
« Fantastic »

All staff was very friendly, the rooms were nice and well kept. All facilities were clean and enjoyable. Loved the pool area.

AccorHotels certified review
Ann Couples - 07/02/2018
« Great location »

Lovely hotel within easy walk to most attractions

AccorHotels certified review
Andrea Business - 06/02/2018
« Good night sleep, love the location and taxi access »

Always a good experience, enjoyed my room.

AccorHotels certified review
Gracie H. Solo - 06/02/2018
« Great location, friendly staff, excellent service »

From check in to driving away I found the hotel to be clean, the staff extremely helpful and it was great to be close to the riverside and the city, I was able to leave the car and actually walk to most places I wanted to visit.

AccorHotels certified review
Murray N. Families - 06/02/2018
« Mr and Mrs N. found shortcomings in several areas. »

Messy checkout-confusion over bill. More reception staff required-we were kept waiting too long on arrival and departure. Dining room very stark and colourless. Parking needs better signage and we are still waiting to find out how the parking fellow moved our locked car. His arrogant manner and dismissive answer "magic" still infuriates me. Illegal??? Our room with the marvellous view was great.

AccorHotels certified review
Anonymous Couples - 06/02/2018

Good as usual here

AccorHotels certified review
B M. Families - 06/02/2018
« Enjoyable but disappointing »

We normally love staying at your motel but unfortunately this time round we found a few things we weren’t happy with. An empty box of condoms was found under the bed at the end of our stay which did not belong to us. There was rubbish in the top alcove of the main bedroom which was visible after exiting the bathroom. When we pulled out the sofa bed out there were peanuts and rubbish under the lounge, it didn’t look like it had been moved and cleaned in a while. The freezer was so iced up that we had to chip some of it away to close the fridge properly. I did report the condom packet on departure but none of the other things as I felt the lack of response was not worth continuing. As usual the the staff were lovely but these things put a damper on the weekend.

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