Novotel Brisbane Hotel 4 stars

TripAdvisor rating 4.0/5 2,867 reviews
Novotel Brisbane
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+ 22 Services
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Room 1

Number of guests
Children's age
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  • I cannot take advantage of the Members' rate

Hotel extras

  • Central and Riverside under 10-minutes' walk

  • WiFi, work space, iPod® dock, plug-in TV

  • Leafy rooftop pool, fitness centre, sauna

  • Snacks and drinks till late in the stylish bar

  • Airy, flexible spaces for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Business centre

Hotel location

Novotel Brisbane

200 Creek Street
4000
brisbane
australia

Tel: +61733093309

Fax: (+61)7/33093335

Contact email

Check-in from 14h00

Check out up to 11h00

  • CREEK STREET :   WARREGO HW (S4) ROMA STREET

  • CREEK STREET. :   PACIFIC HW (F3) ROMA STREET

  • CREEK STREET.. :   BRUCE HWY 1 ROMA STREET

  • CENTRAL STATION :   ALL CENTRAL STATION

  • By plane

    BRISBANE DOMESTIC At 16km / 10 miles

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By boat

    EAGLE STREET PIER At 0.05km / 0.03 miles

  • By helicopter

    BRISBANE AIRPORT At 16km / 10 miles

  • By car

    BRUCE HIGHWAY At 8km / 5 miles

  • By car

    CUNNINGHAM HIGHWAY At 30km / 18.75 miles

  • By car

    Pacific Motorway M3 At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.25 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

GPS :-27.463659, 153.027241

Our accommodations

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide range of convenient features, which include a work desk, broadband and Wi-Fi internet access, an iPod docking station, a flat screen TV with movies and a complimentary in-room yoga channel, a minibar, air conditioning, and a modern well-appointed ensuite.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Executive Suite 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 56
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Our restaurants and bars

TWO DONKEYS

Type of cuisine: Cafe

This contemporary cafe offers a selection of gourmet sandwiches, savoury pastries, salads, daily specials, coffees and beverages together with a selection of cakes and biscuits. Indoor and alfresco seating or alternatively take away.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PANTRY BY NOVOTEL BRISBANE

Type of cuisine: International

The Pantry, Novotel Brisbane's main on-site eatery, offers alfresco dining and food to make you feel like you're dining in your own home - it's fresh, seasonal and delicious.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR BY NOVOTEL BRISBANE

Photo non contractuelle / Strictly non binding

Unwind at the stylish GourmetBar - the perfect space for socialisation and relaxation. Enjoy à la carte breakfast, lunch, dinner and specialty drinks. GourmetBar delivers signature tastes and authentic cuisines with a unique twist on the classics.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 282

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Brisbane

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

18,360 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,867 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Location good hotel

TripAdvisor rating 4.0/5

Adam B Business - 10/11/2019 TripAdvisor review

A very comfortable hotel with good facilities in the heart of Brisbane. Good bar and dining facilities, adequate gym and sauna and pool (which were unexpected bit appreciated) . Service was good too. Hard to fault.

Customer review rating 4.3/5

Dale C. Business - 07/11/2019 Confirmed reviews AccorHotels

Very nice hotel in convenient location. Rooms were comfortable and clean. Good breakfast in the Pantry. Nice and friendly staff.

Dear Dale, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Novotel Brisbane

TripAdvisor rating 4.0/5

816robyn Business - 07/11/2019 TripAdvisor review

Novotel Brisbane is conveniently situated to all areas of Brisbane's CBD. The staff were friendly and professional, the room was comfortable, internet was fast. I even learned something new about gin from the informative barman!

Pleasant

Customer review rating 4.3/5

Diane Families - 06/11/2019 Confirmed reviews AccorHotels

The staff were friendly and helpful and it was nice to have some personalised recognition based on Accor membership.

Dear Diane, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Sam Jackson Duty Manager

fun stay and convenient

Customer review rating 4.3/5

Areuujay Couples - 06/11/2019 Confirmed reviews AccorHotels

great breakfast buffet,comfortable beds and good bar service

Dear Rolf, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It was very pleasing to see that you enjoyed your stay and our facilities. Thank you for your loyalty and hope to see you again next time. Warm Regards, Sara Fagerlund, Food and Beverage Manager

Over night stay on our way to GC

Customer review rating 4.3/5

Darin Couples - 06/11/2019 Confirmed reviews AccorHotels

Excellent service and room.

Dear Darin, Thanks for the great review. Wonderful to see you had an excellent time in Brisbane before you went to the GC. Hope to see you next time, and thank you for your loyalty. Sincerely, Sara Fagerlund, Food and Beverage Manager

comfortable

Customer review rating 4.3/5

Anonymous Couples - 06/11/2019 Confirmed reviews AccorHotels

Customer service - 7/10 - reliable, cautious, but not attentive Rooms 7/10 - clean, room service great, quilt cover exposes in between sheet - not attractive to sleep in Location 9/10 - great spot close to city and transport

Dear Carolyn, Thank you for taking the time to tell us about your experience at the Novotel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest Regards, Sam Jackson Duty Manager

Good service, great room and accommodating staff

Customer review rating 4.3/5

Joely A. Solo - 05/11/2019 Confirmed reviews AccorHotels

Very pleasant stay, second visit to Novotel in Brisbane. Love the bed and the pillows, balcony was nice and sunny. Very comfortable room.

Dear Joely, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Sam Jackson Duty Manager

A great stay

Customer review rating 4.3/5

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels

Quick check in, upgraded room and comfortable stay

Dear Anson, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Sam Jackson Duty Manager

Good value

Customer review rating 4.3/5

Lorinda G. Solo - 05/11/2019 Confirmed reviews AccorHotels

Very pleasant and professional service at reception. Room spotless and very quiet

Dear Lorinda, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

another course

Customer review rating 4.3/5

Peebee Business - 05/11/2019 Confirmed reviews AccorHotels

Novotel is my preference for Brisbane stays - easy access to work commitments, CBD and entertainment, and transport to/from the airport by air train or Uber. Uber tends to drop off and pick up at the rear of the Novotel in Astor Terrace Room comfortable and upgrade appreciated. All toiletries supplied, decreasing need to pack these from home or other travel Comfortable bed with pillow selection meals always good, with excellent breakfast Staff always pleasant and appear to go out of their way to help Late check out and extra baggage readily accommodated - thank you

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Brisbane. The team will be thrilled to hear your feedback. It is always a pleasure to receive such positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Fagerlund, Food and Beverage Manager

ok

Customer review rating 4.3/5

Corinne M. Families - 05/11/2019 Confirmed reviews AccorHotels

Reception staff were great. Room was a little tired and we only got 3 towels for 4 people....... When having a drink at happy hour the bar staff used same dirty glass to pour second beer into... Barista making coffees at breakfast forgot part of our order and then was seen walking around trying to find who ordered it after me approaching them twice to find out where it was. Several people had the same experience. The eggs were not cooked properly, actually the breakfast was pretty ordinary compared to the ones we have had at other Novotel Hotels.

Dear Corinne M., Thank you for taking the time to tell us about your experience at the Novotel Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest Regards, Sam Jackson Duty Manager

Beautifully furnished rooms at a fantastic price.

Customer review rating 4.3/5

Alan S. Business - 05/11/2019 Confirmed reviews AccorHotels

One of the easiest hotels to get too. Not right in the city but close enough to everywhere for meetings. Rooms were clean and fresh, with comfortable beds and a selection of pillows to choose from. Staff were very welcoming. We will be back again soon

Dear Alan, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Sam Jackson Duty Manager

A Business Stay

Customer review rating 4.3/5

Deborah W. Business - 04/11/2019 Confirmed reviews AccorHotels

The rooms are a great size with space for a lounge, small dining table and chairs along with a separate desk. I had a view across the cityscape. Had room service food delivered on 2 nights and another night dining in the restaurant. Food was good quality and enjoyed the VIP nibbles on the Wednesday night. Very comfortable stay.

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sam Jackson Duty Manager

Comfortable stay, convenient location

Customer review rating 4.3/5

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Stayed for 2 nights, business trip. Close to the office, easy walk to Central Station. Room is well-appointed, comfortable beds, clean and pleasant.

Dear Renata, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay.If you would like a maintenance team memebr go over the operation of the A/C unit next time on site please ask for one us to go over with you. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

Mr Stanley J.

Customer review rating 4.3/5

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Although my stay quite short, I enjoyed the welcoming reception and was pleased with the size and cleanliness of my room. Unfortunately I did not have the opportunity to experience the impressive array of other facilities on offer.

Dear Stanley, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sam Jackson Duty Manager

Managing director

Customer review rating 4.3/5

Naushad B. Families - 04/11/2019 Confirmed reviews AccorHotels

It's a very convenient location

Dear Naushad, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Turner Chief Engineer
Customer review rating 4.3/5

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Stay was very good with exceptional service in the Restaurant by John.

Dear Sean, Thank you for the great review. I will pass on your kind words to John in the restaurant. I'm very pleased that you enjoyed your experience with us. Thank you for your loyalty and hope to see you on your next visit. Warm Regards, Sara Fagerlund, Food and Beverage Manager

Enjoyable stay and excellent service

Customer review rating 4.3/5

Juliette Business - 04/11/2019 Confirmed reviews AccorHotels

All of the staff were very friendly and helpful. Nice rooms with all amenities I required. Only recommendation would be to improve the lighting for the evening. e.g when undertaking work after hours. Thanks for a good stay and I'll be back.

Dear Juliette, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sam Jackson Duty Manager

Mr Ian B.

Customer review rating 4.3/5

Ian B. Couples - 04/11/2019 Confirmed reviews AccorHotels

Stayed for my wife's birthday. The staff were fantastic and she felt very spoilt!

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sam Jackson Duty Manager
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