Novotel Brisbane Hotel 4 stars

TripAdvisor rating 4.0/5 2,862 reviews
Novotel Brisbane
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+ 22 Services
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Room 1

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Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Central and Riverside under 10-minutes' walk

  • WiFi, work space, iPod® dock, plug-in TV

  • Leafy rooftop pool, fitness centre, sauna

  • Snacks and drinks till late in the stylish bar

  • Airy, flexible spaces for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Business centre

Hotel location

Novotel Brisbane

200 Creek Street
4000
brisbane
australia

Tel: +61733093309

Fax: (+61)7/33093335

Contact email

Check-in from 14h00

Check out up to 11h00

  • CREEK STREET :   WARREGO HW (S4) ROMA STREET

  • CREEK STREET. :   PACIFIC HW (F3) ROMA STREET

  • CREEK STREET.. :   BRUCE HWY 1 ROMA STREET

  • CENTRAL STATION :   ALL CENTRAL STATION

  • By plane

    BRISBANE DOMESTIC At 16km / 10 miles

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 15km / 9.32 miles

  • By boat

    EAGLE STREET PIER At 0.05km / 0.03 miles

  • By helicopter

    BRISBANE AIRPORT At 16km / 10 miles

  • By car

    BRUCE HIGHWAY At 8km / 5 miles

  • By car

    CUNNINGHAM HIGHWAY At 30km / 18.75 miles

  • By car

    Pacific Motorway M3 At 2km / 1.25 miles

  • By car

    SOUTH EASTERN FREEWAY At 2km / 1.25 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

GPS :-27.463659, 153.027241

Our accommodations

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide range of convenient features, which include a work desk, broadband and Wi-Fi internet access, an iPod docking station, a flat screen TV with movies and a complimentary in-room yoga channel, a minibar, air conditioning, and a modern well-appointed ensuite.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Premier Room 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Executive Suite 1 King Bed and Balcony

  • Max. number of persons: 2
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Our restaurants and bars

TWO DONKEYS

Type of cuisine: Cafe

This contemporary cafe offers a selection of gourmet sandwiches, savoury pastries, salads, daily specials, coffees and beverages together with a selection of cakes and biscuits. Indoor and alfresco seating or alternatively take away.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PANTRY BY NOVOTEL BRISBANE

Type of cuisine: International

The Pantry, Novotel Brisbane's main on-site eatery, offers alfresco dining and food to make you feel like you're dining in your own home - it's fresh, seasonal and delicious.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR BY NOVOTEL BRISBANE

Photo non contractuelle / Strictly non binding

Unwind at the stylish GourmetBar - the perfect space for socialisation and relaxation. Enjoy à la carte breakfast, lunch, dinner and specialty drinks. GourmetBar delivers signature tastes and authentic cuisines with a unique twist on the classics.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 282

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Brisbane

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

18,204 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,862 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good times at Brisbane

TripAdvisor rating 4.0/5

gjpike1 Family - 13/10/2019 TripAdvisor review

Rooms are a good size and very quiet. Pool was very sunny and a good size. Not many people there so plenty of space. The Pool loungers are terrible so uncomfortable. Need replacing! We ate out most night but add a pizza and nibbles a couple of times which was very tasty. City is a 10mins walk to Queens Mall for great shopping and inner city eating. Bit of a hike to the Lagoon but only $11 on Ola. We had breakfast at TwoDonkeys which was good. Nice coffee.

great stay

Customer review rating 4.3/5

Harvey Business - 11/10/2019 AccorHotels review

Great room and front desk service.

Dear Harvey, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

Seamless and hassle-free

Customer review rating 4.3/5

Mel Business - 11/10/2019 AccorHotels review

Great! Wanted to drop off my luggage in morning before starting workshop and was told I could take it straight up to my room (big plus #1). Room was very clean and spacious with everything I needed (big plus #2). Bed was extremely comfortable which meant a good night's sleep (big plus #3). Hotel staff were very friendly and helpful, check-in and check-out was a breeze (big plus #4). My only (very minor) criticism is that the scrambled eggs served at breakfast were sloppy and under-cooked. Plenty of other choice at breakfast meant it wasn't a big issue for me.

Dear Melinda, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

Fantastic

Customer review rating 4.3/5

Anonymous Business - 11/10/2019 AccorHotels review

Always a good experience staying with Novotel! Nice rooms, friendly staff and convenient locaitons.

Dear Jonathan, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

pleasant stay

Customer review rating 4.3/5

Anonymous Couples - 10/10/2019 AccorHotels review

Have always liked to stay at the Novotel - this visit I noticed the rooms are looking tired. The staff were less polite and interested. The restaurant was very good. Sat outside the bar area for a quiet drink and had someone spit from the top of the building right beside my wine glass. Staff were good and prompt in reporting the incident. air conditioner was too hot- and did not adjust when changed.

Dear Cheryl, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience.I will have one of my maintenance team look at the A/C unit and will fast track this room into my maintenance program. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Excelled

Customer review rating 4.3/5

Byron V. N. Couples - 10/10/2019 AccorHotels review

Brilliant. Staff were fabulous and very helpful. They all went the extra mile to make our stay great. Jess at reception was great on our arrival and gave us a few locations to visit. The food and drinks manager was great too. Always had time for a chat and gave good recommendations on meals at the hotel restaurant. Our room was always immaculate each day after being cleaned.

Dear Byron, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

Relaxing due to friendly and efficient service.

Customer review rating 4.3/5

Mark M. Couples - 10/10/2019 AccorHotels review

The hotel, although old, is in good condition. As a person confined to an electric wheelchair I found the hotel spacious both in the general public areas including the restaurant and the allocated accessible room. The bathroom is large with a wide doorway. My only criticism of the bathroom was the lack of any shelving. The bed needs to be upgraded to a bed which has space underneath to allow the legs of a hoist to fit underneath. The hotel has sizable lifts and ramps where necessary. The staff were extremely helpful at all times. As a platinum member I was disappointed that there was no accessible room to which I could be upgraded. As more physically impaired people travel an upgrade to a superior form of accessible accommodation should be available should those people otherwise comply!

Great Stay!

Customer review rating 4.3/5

Anonymous Solo - 09/10/2019 AccorHotels review

Was a very quick stay (1 night) but very happy overall. Friendly staff, clean room, great amenities/facilities.

Dear Ren, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

Nice hotel

Customer review rating 4.3/5

Min-chih Y. Couples - 09/10/2019 AccorHotels review

We enjoyed a very comfortable room.

Dear Min-chih Y., Thank you for your positive review on your recent stay at the hotel ! I'm glad you have enjoyed your stay with us. We hope to accommodate you next time and thank you so much for your loyalty with Accor :) Sincerely, Bertz Ruaya Assistant Night Manager
Customer review rating 4.3/5

Ray G. Couples - 09/10/2019 AccorHotels review

One of my favorite hotels, they do it well!

The hotel was more convenient and comfortable than we expected

Customer review rating 4.3/5

S H. Couples - 09/10/2019 AccorHotels review

It was easy to walk everywhere we needed to, even South Bank. The hotel was comfortable, staff friendly and the room service as well as the breakfast were great. Parking was convenient.

Dear Simon, Thanks for taking the time to provide feedback on your recent stay. We appreciate your feedback which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Ron Turner Chief Engineer

Prrofessional - except Saturday evening

Customer review rating 4.3/5

Tony Business - 09/10/2019 AccorHotels review

All good except noise on Saturday afternoon and evening

Brissy adventure

TripAdvisor rating 4.0/5

KathleenK1731 Family - 09/10/2019 TripAdvisor review

excellent new modern spacious great food beds really soft and comfy great location friendly staff only picky coment is curtains are not black out.loved it would def stay again recommend nice pool and gym

An enjoyable stay.

Customer review rating 4.3/5

Andrew B. Solo - 08/10/2019 AccorHotels review

From check in to check out It was a pleasant no hassle experience, front counter staff were very friendly and helpful.

Delightful !!!!!!

Customer review rating 4.3/5

Julie S. Families - 08/10/2019 AccorHotels review

Front of house staff very accommodating to many of my questions. They were extremely professional, friendly and polite. The rooms were lovely and comfortable and quiet.

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Turner Chief Engineer

Best buffet breakfast ever!!!!!!

Customer review rating 4.3/5

Hoda M. Families - 08/10/2019 AccorHotels review

A wonderful experience: - really lovely young lady checked us out - fast service, genuine smile and lovely manner. - got a bottled water and coffee on the house - how awesome was that!!! - Rooms were clean and comfortable. - got a late checkout. - parking was cheap! A couple of suggestions: - check-in was a little slow - late night menu range could be greater with less glutenous and less calorie rich food and a lower prices.

Dear Hoda, Thanks for your recent review following your stay with us. Great to see you enjoyed most aspects of your stay and I trust the rest of your experience in Brisbane was a good one too. We look forward to seeing you again soon. Best regards, Ron Turner Chief Engineer

great experience

Customer review rating 4.3/5

Gary Couples - 08/10/2019 AccorHotels review

We were met with a smile and the staff were all fantastic. The place is clean and we were made to feel welcome when dealing with any of the staff.

Best Value and Warmest Staff

Customer review rating 4.3/5

Lynne Families - 08/10/2019 AccorHotels review

We so enjoyed our time at your hotel - the reception staff were so warm and welcoming, the breakfast was delicious and the location was great. We were so impressed. Thank you.

Dear Lynne, We very much appreciate your comments regarding your stay at the Novotel Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ron Turner Chief Engineer

Good Rooms and Facilities

Customer review rating 4.3/5

Nik Friends - 08/10/2019 AccorHotels review

Overall good stay.

Dear Nikhil, Thanks for the lovely review. The team will be delighted to know they assisted in providing a memorable stay. I hope you enjoyed the rest of your travels and we hope to see you again. Sincerely, Ron Turner Chief Engineer

staff very friendly and willingly to help

Customer review rating 4.3/5

Dianne S. Solo - 08/10/2019 AccorHotels review

very comfortable, friendly staff were always polite and always willing to help as I came from interstate

Good morning Dianne, Thank you for leaving such a kind review on your recent stay with us at Novotel Brisbane City. I'm glad to hear that my fellow colleagues was helpful during your time here. We hope to see you again very soon :) Sincerely, Bertz Ruaya Assistant Night Manager
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