Hotel - Novotel Brisbane
Novotel Hotel Novotel Hotel

Novotel Brisbane Hotel

4.0/5 2,765 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Breakfast buffet
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
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Hotel location

Our rooms

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide

  • 296 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Data port in room
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Cordless telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 15,332 reviews

Our guest reviews for Novotel Brisbane

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,765 reviews
Solo travel - 16/09/2018 TripAdvisor review
« Novotel Brisbane great location for business or leisure stay »

Novotel Brisbane is located in Spring Hill, it's within easy walking distance to Brisbane Central for trains to Brisbane airport or Gold Coast. Cafes are within easy walking distance.The Novotel staff are very friendly, helpful and professional.The rooms are large, bright and clean. Housekeeping staff very helpful

Anonymous Business - 14/09/2018 AccorHotels certified review
« Very good. »

Good Rooms, good bed, excellent room service and in room dining.

Y. Business - 14/09/2018 AccorHotels certified review
« good location, spacious room and nice breakfast »

very good, but not much power adaptors prepared, which is important for international guest.

Jonathan B. Business - 14/09/2018 AccorHotels certified review
« Rude and untrusting »

I was treated like a criminal at the front desk when I arrived at 10pm after a 6 hour flight from Perth and having my wallet stolen. Shocking experience

Peter S. Business - 13/09/2018 AccorHotels certified review
« Short stay but nice »

It was a short overnight stay. All staff were very nice and helpful. My only complaint (but its no big issue), I received a text message that there would be drinks & nibbles at the bar. When I got there about 15 min before the time ends there was nothing there. The bar was crowed with what appeared to be a work gathering. I approached the bar and ordered a drink, unfortunately I could not use my voucher for even a house spirit and had to pay for it. I don't drink beer or wine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your recent stay at the Novotel Brisbane. Whilst it delights me to read you were impressed with certain aspects of your experience, we were concerned to read about the aspects you expressed disappointment with. We apologise that these issues kept you from having a flawless visit and will work on them with our teams here. Thank you for providing your invaluable feedback regarding your stay and we look forward to welcoming you back to Novotel Brisbane. Kind regards, Bruce Chapman Duty Manager

Brendan Business - 13/09/2018 AccorHotels certified review
« rooms where good »

Good comfortable rooms clean rooms . Did not go much on room service food never enjoyed the two meals I had delivered to my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan, We very much appreciate your comments regarding your recent stay at the Novotel Brisbane. Whilst it delights me to read you were impressed with certain aspects of your experience, we were concerned to read about the aspects you expressed disappointment with. We apologise that these issues kept you from having a flawless visit and will work on them with our teams here. Thank you for providing your invaluable feedback regarding your stay and we look forward to welcoming you back to Novotel Brisbane. Kind regards, Bruce Chapman Duty Manage

Linda G. Business - 13/09/2018 AccorHotels certified review
« Friendly helpful staff and handy location »

Staff were friendly and helpful. Lights on one side of the bed were not working (did not mention it as it was not a big problem). Toggle between shower and bath was fiddly. Good meals. Prompt room service.

Anonymous Business - 13/09/2018 AccorHotels certified review
« Lovely stay »

The room was lovely and had everything I needed for my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mei, We very much appreciate your comments regarding your stay at the Novotel Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we look forward to welcoming you back to the Novotel Brisbane. Sincerely, Bruce Chapman Duty Manager

Annette M. Couples - 13/09/2018 AccorHotels certified review
« Pleasant and convenient »

Lovely friendly and helpful staff. Dining experience good. Room convenient and comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace, We very much appreciate your comments regarding your stay at the Novotel Brisbane. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we look forward to welcoming you back to the Novotel Brisbane. Sincerely, Bruce Chapman Duty Manager

Terry R. Couples - 12/09/2018 AccorHotels certified review
« Mr »

OK

Anonymous Business - 12/09/2018 AccorHotels certified review
« Easy and Efficient »

Met my business requirements, it was seemless and everything I needed was there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Troy Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natt Ashton Front Office Manager

Lisa Business - 12/09/2018 AccorHotels certified review
« Very good quality accommodation at a reasonable price. »

It was a most enjoyable and productive stay - the hotel conference facilities were excellent, the accommodation was comfortable and clean, the staff were friendly and efficient and the food was of a very high standard.

Janine Business - 12/09/2018 AccorHotels certified review

I stayed at the Novotel for a work conference for two nights. The room was available when we arrived at 11am on Friday thanks to online check-in and we were also given 1pm Checkout on the Sunday - we really appreciated both of these. The room was adequate for our needs. The bed was comfortable and we slept soundly. Sound proofing wasn't fantastic but we weren't disturbed too early or too late. The breakfast buffet was fantastic and I really appreciated the range of gluten free options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janine V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natt Ashton Front Office Manager

Simon Business - 12/09/2018 AccorHotels certified review
« Friendly staff »

The young lady at reception was bright, upbeat and friendly, the room was plain, but clean

Brett W. Business - 12/09/2018 AccorHotels certified review
« Very nice hotel in a great location at an attractive nightly rate. »

Facilties great, staff great, price great :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natt Ashton Front Office Manager

Lorraine C. Business - 12/09/2018 AccorHotels certified review
« Rooms are great but when travelling a lot for business room service menu needs to be better »

Just satisfactory

Anonymous Business - 11/09/2018 AccorHotels certified review
« Great room and friendly staff »

Strength is in the friendly reception staff and genera staff around the hotel - always with a smile and professional attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natt Ashton Front Office Manager

John Families - 11/09/2018 AccorHotels certified review

Very convenient and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natt Ashton Front Office Manager

Anonymous Couples - 11/09/2018 AccorHotels certified review
« the staff were pleasant and very helpful »

We had a wonderful stay it was only one night but everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maxine Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Natt Ashton Front Office Manager

Jacques B. Business - 11/09/2018 AccorHotels certified review
« Great stay but don't make it too hard to find things »

Great room but the transfer of all guest's directory to a digital version makes it impossible to find things. I could only find a channel called Novotel showing me "exercises". No menus....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Natt Ashton Front Office Manager

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