Hotel - Novotel Brisbane
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Novotel Hotel

Novotel Brisbane Hotel

200 Creek Street 
4000  BRISBANE
AUSTRALIA

2,600 reviews
TripAdvisor Rating Based on 2,600 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Breakfast buffet

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Providing a peaceful space that is designed for natural living, each of the 296 guest rooms and suites at Novotel Brisbane is a joy to retire to at the end of a long day. Guests searching for hotels in Brisbane can enjoy spacious accommodation and a wide

  • 296 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Data port in room
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Cordless telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 11,920 reviews

Our guest reviews for Novotel Brisbane

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,600 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Zed Business - 20/09/2017
« Comfortable »

Clean room, good friendly service

AccorHotels certified review
Mcgyver Couples - 20/09/2017
« Enjoyable stay in close proximity to the city »

The pre-checkin process was seamless, instructions very clear, key ready on arrival, excellent bar meal options and the room was very comfortable

AccorHotels certified review
Kath B. Business - 20/09/2017
« Very high standard of attention to detail »

I had two nights stay for a work conference. The room was very clean with a very comfortable bed and pillows. I particularly was impressed with the information channel on the TV about the Motel and its services. The food was lovely also.

AccorHotels certified review
Ann T. Couples - 20/09/2017
« Ann T. »

Hi, I would like start with your customer service is execellant, unfortunately on our last night at Novotel our room wasn't serviced so I rang reception at 8.30pm to ask for fresh towels , he delivered them but no face cloths etc, he rang our room and advised they could come and clean room now, I said No as we were going to bed and they had all day to clean the room while we were out. Another issue I would like to discuss is your gym and gym equipment, it's a small room which isn't a problem , can I suggest you update the xtrainer as it is very noisy and not working properly which could cause injury, also you have 7 Swiss balls some flat on a stand why don't you have just 2 and no stand then you could get another bike in their for other people , as when I was there weight training there were at least 4 others on cardio equipment. I trained in your gym for 5days and it really does need to be reviewed as I have been in better while travelling, I always look for a Place that has a gym while I am away with work or pleasure . Thanks for listening and hopefully it helps with future customers and their expectations Kind regards Ann T.

TripAdvisor review
Couples - 20/09/2017
« Fairly disappointing »

We found the king size bed far to soft for our liking. Our biggest disappointment was the selection and quality of the buffet breakfast in The Pantry Restaurant. It was of poor quality and taste for the money charged of $32 per person.

TripAdvisor review
Couples - 20/09/2017
« Excellent weekend away »

We had a 2 day stay and had an awesome time. The Hotel looked after us from the time we checked in ( early ) right to when we checked out. The service at reception, restaurant and bar was exceptional and look forward to returning again. Thanks!

AccorHotels certified review
Tomislav Solo - 19/09/2017
« Hakuna shida »

Clean, love the pool and good food.

AccorHotels certified review
Anonymous Couples - 19/09/2017
« mostly enjoyable »

The check in process was quick and efficient. Staff were responsive and friendly. The room was immaculate and comfortable. The buffet breakfast was not value for money; the staff were less than friendly and less than efficient - crockery was not replenished; hot water not available in the dispenser; fruit juice not replenished. the check out process was inefficient - only two staff present and the airline staff were given preference; I gave up my place in the queue twice as the people behind me had planes to catch and an interstate train to catch.

AccorHotels certified review
Ian Business - 19/09/2017
« Helpful staff made it a home away from home »

I booked multiple rooms for a business trip with colleagues. We arrived several hours early and could a) leave our bags b) given a place to work c) early check-in to put all our bags in d) extend stay easily

AccorHotels certified review
Jen Business - 19/09/2017
« Fantastic overnight stay »

Only a short overnight stay but thoroughly enjoyed it from the free drink on arrival to the delicious breakfast in the morning. Clean, quiet and convenient.

AccorHotels certified review
Anonymous Couples - 19/09/2017
« Pleasant »

Pleasant - would have like to have had pay tv to watch

AccorHotels certified review
M J. B. Business - 19/09/2017
« Wasn't booked properly by organisation and was able to be accommodated well »

very good

AccorHotels certified review
Sam Families - 19/09/2017
« Enjoyable »

Very comfortable and enjoyable. Staff were friendly and helpful and room was perfect for our needs.

AccorHotels certified review
Ray Business - 19/09/2017
« Senior Manager People and Performance »

Enjoyable , staff friendly and professional. Although a business trip , created a home away from home environment.

AccorHotels certified review
Sue S. A. R. A. Families - 19/09/2017
« mrs sue and steve a. »

Great customer service , friendly staff and restaurant food very luvly , clean and tidy rooms as well . Very quiet at nite .

AccorHotels certified review
Anonymous Couples - 19/09/2017

I always enjoy statying at the Novotel Brisbane, but on this occasion I had booked 2 x King Bed rooms and was given two rooms with double beds in them. I would have preferred to have been given the rooms I had booked.

AccorHotels certified review
Anonymous Business - 19/09/2017
« Stay was satisfactory »

Stayed for a business trip. The room was adequate but maybe some more attention to detail in the cleaning process.

AccorHotels certified review
Country F. Business - 19/09/2017
« A smart hotel that provides excellent service. »

Staff were vey pleasant and courteous.

AccorHotels certified review
Antoinette Families - 19/09/2017
« Ticked all the boxes »

It was great staff were friendly and efficent

AccorHotels certified review
Anonymous Business - 18/09/2017

Pleasant and enjoyable

Our most recent 20 reviews
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