Hotel - Novotel Darwin CBD
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Novotel Darwin CBD Hotel

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3.5/5 1,422 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Jacuzzi

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotelfeature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable and pay-per-view channels, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and a modern ensuite.

  • 140 rooms
  • 127 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 18 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Free access with phone card
    • Phone with 2 handsets in room
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,999 reviews

Our guest reviews for Novotel Darwin CBD

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,422 reviews
AccorHotels certified review
Mark W. Couples - 03/02/2018
« Novotel Darwin January 2018 »

Stayed overnight on the 25th January. Had booked online from late last year and check in was a breeze as reception already had my details. The atrium is always a pleasing and relaxing feature with the water course and the nearby bar . The bar attendant served up some delicious cocktails. The room was upgraded to a harbour view due to Accor membership. The king sized bed was very comfortable which is pertinent to a good sleep. The only negative was the shower taps of all things. Hot and cold not clearly labelled and the on off handles are in different directions to add to the confusion. Overall though a good stay and parking was great as I could park directly across from the front entrance.

AccorHotels certified review
Cynthia Couples - 03/02/2018
« Old and Tired »

We were disappointed. The room was dark and it was difficult to read. we had to sit in the window box seat to have enough light to read our paper/book. The flexible lights on either side of the bed did not help. One had no flexibility and just kept falling to below the bed level. The other bedside light had no globe - it appeared broken. The key card did not work - we were locked out of our room twice and had to have it re-keyed. The lobby plants are covered in dust and have dead leaves. The lobby looks depressing and dark. I used to frequent this hotel for meals when it was new and the tropical look was very appealing. It has lost that tropical look - was deserted so we didn't stay for breakfast. Whilst the bed was nice and clean and the room sufficed for our 1 night stay I wouldn't recommend this hotel to anyone as a nice stay. Still it was cheap and I suppose you get what you pay for. The person on the desk was very pleasant.

AccorHotels certified review
Lou M. Families - 03/02/2018
« staff are excellent »

the only thing i can complain about is the tv reception .

AccorHotels certified review
Anonymous Business - 03/02/2018
« Stay was great but trying to get a receipt was painful »

I hadna great stay at the Novotel Darwin. But a few days later i called to get a receipt. The phone didnt answer at reception and when i finally got through to the accor booking service, they told me that reception was too busy to take my call and for me to call back on Monday. Not good enough for an internaional hotel.

AccorHotels certified review
Paul S. Solo - 03/02/2018
« Nice big room but the restaurant was expensive »

Check in was fine and got my room upgraded. Not much to do in the wet season. Location a bit far from the centre. Bed was very comfortable. Room had nice view of Darwin cityscape. Did not take long to get taxi to airport after check out.

AccorHotels certified review
Anonymous Couples - 03/02/2018
« This is my favorite place to stay in Darwin. »

We were upgraded to a large sea facing room which was so nice. The hotel is good value and the location is perfect, within walking distance to the CBD and with the restaurants on Mitchell street jut one street away. The staff members are friendly. We like a quiet drink at the bar. We like the adjacent indoor parking. It is no longer free but still worth it.

AccorHotels certified review
Sidney C. Families - 31/01/2018
« We enjoyed our stay, it is a clean, comfortable hotel with friendly helpful staff. »

Convenient location, pleasant outlook and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Liz S. Couples - 31/01/2018
« Thank you »

The hotel is lovely with beautiful views and really friendly staff - I made a mistake with the booking and the staff were happy to assist me through the whole dreadful process (all my fault). Thanks, team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Wayne L. Business - 30/01/2018
« Pretty bloody good. »

Pretty bloody good. Your reception staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Anonymous Families - 29/01/2018

Staff were awesome. Hotel quite run down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are an older style property and your comments about the age of the building are duly noted. We recently completed a full refurbishment of the Lobby area and we are in the process of organising a soft refurbishment with all our guest rooms. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Judi Friends - 29/01/2018
« a trip down memory lane »

this is my first time back to Darwin after living in Darwin and leaving back in JAN 2000. My previous Darwin experience, reminiscences and memories meant I wanted to stay at THE ATRIUM. I have fond memories of the tropical experience at THE ATRIUM over 18 years ago. The overall experience was fine, nice room, great breakfast but I was disappointed there was no longer the vibrant, tropical, exciting feel, especially with the current dark decor and colour scheme. The trailing greenery was non existent and the tropical feel has gone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Penny H. Couples - 29/01/2018
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Jonah F. Couples - 28/01/2018
« Awful service, disgusting room »

Very displeased with our stay. Had to wait in line while the front clerk got herself a coffee before attending to a line of 3 guests ready to check in. The lights in our room where faulty; flicking and sparking so we moved rooms, payed another $70 to upgrade, only to be put in a room with leaking windows, leaking aircon, dirty marks on the wall and worst of all, I found the previous guests dirty socks on the chair and rubbish under the bed. So obviously the cleaning staff do not make sure the room is completely clean before new guests check in. I booked at this hotel for mine and my partners 2 year anniversary and ended up paying $214 for a disgusting room and bad service. Honestly feel ripped off and I will never return to this hotel in future. Extremely displeased.

AccorHotels certified review
Michelle M. Couples - 28/01/2018
« Room quite spacious, clean and comfortable with friendly helpful staff »

My husband and I had a lovely stay at the hotel. We stayed three nights and found the room quite spacious and very comfortable. The bathroom was of adequate size, however the shower was very cramped. The breakfast was nice and we particularly liked the bar and enjoyed happy hour and one night ate at the bar. The staff were all extremely friendly and reception staff assisted us with finding our way around Darwin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Helen Couples - 28/01/2018
« Great hotel in good location »

Excellent as previously. Thank you for the upgrade which was very much appreciated. Friendly helpful staff and lovely clean room. Bar area is very pleasant. Pool area is really nice too. Dinner in the restaurant was excellent, however breakfast was a little disappointing. Food in heating trays was quite dry and we had to ask for additional food because the trays were empty at times. Also milk for cereals was warm not chilled. Didn't bother with full breakfast the second day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I was alarmed by your comments regarding the restaurant experience and I have shared this with our Food and Beverage Manager to address immediately as a matter of urgency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Clive B. Couples - 28/01/2018
« A lovely cool oasis away from the heat outside »

The staff were all very nice and helpful. Our room was very nice and bed very comfortable. We did report to reception though that the bedside lights (the small ones on a bendy stick) were not working and neither was the small fridge/chiller working. Nothing happened while we were there. We would like to give special mention about Charles the bar person. We thought he was a great worker, couldn't help watching him buzzing about all over the place doing his work and nothing appeared to be a problem to him, always with a smile etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Colin V. E. Couples - 28/01/2018
« Enjoyable stay in a lovely hotel »

We had a junior suite on the 4th floor. It was wonderful to watch out on the boat traffic on the harbour as well as to watch the storms roll over the see and down the esplanaide. We had room service and we also had dinner at the restaurant which was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van E., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Stephen J. Families - 28/01/2018
« Great place »

We had a small issue on arrival, we had an overnight flight & arrived quite early in the morning well before our check in time. the night shift guy wasn't to keen to help in getting into a room early. We slept in your foyer & on awaking the day shift manager found a way for us to get in the room. So we had both a bad & good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Julie M. Couples - 28/01/2018
« it was fine »

staff pleasant, friendly, professional and helpful. infrastructure clean, well maintained but aging. brilliant views

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. m., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

AccorHotels certified review
Ray Y. Friends - 27/01/2018
« Our stay was very good »

Our stay was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. y., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

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