Hotel - Novotel Bangkok Bangna
Novotel Hotel Novotel Hotel

Novotel Bangkok Bangna Hotel

4.0/5 719 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Other sports activities
    • Bicycles rental
    • Squash court

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 284 rooms
  • 198 non-smoking rooms
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,334 reviews

Our guest reviews for Novotel Bangkok Bangna

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 719 reviews
Jason T. Business - 10/02/2019 AccorHotels certified review

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason T., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. I will definitely ensure that the ratings and comments you have provided will be shared to our colleagues and to our management Team. We just want to let you know that we are still on the process of renovating our accommodations and facilities, including our lifts and we are convinced that these projects will make your stay even more pleasurable in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Farhan H. S. Families - 09/02/2019 AccorHotels certified review
« Wonderful experience »

Friendly staff Great location Spacious rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farhan Hussian S., We are ecstatic and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« Service and friendliness are exactly what is expected from a hotel in Thailand. »

Overall experience is more than satisfactory. Room renovations are welcome, but could be better. Airport pick-up procedure is quite complicated with credit card requirements etc. As a previous guest, this should be easier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you for taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. Our entire team would be glad to know about your ratings and comments and how satisfied you were with our service and to our newly renovated rooms during your last stay. I will definitely ensure that these will be shared to them and to our management Team. Also, your feedback about our SOPs in arranging transport or airport pick-up for our guests will be looked upon further. On behalf of our Team, thank you again for sharing your experience. We hope your next visit will be as perfect as the previous one. Sincerely, Prasert Boonchu General Manager

Anthony J. Business - 04/02/2019 AccorHotels certified review
« My room 1121 stinks of cigarettes. It smells like a dirty ashtray. »

My room 1121 stinks of cigarettes. It smells like a dirty ashtray.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony J., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue with the smell of cigarettes in room 1121 or in any part of the hotel. Together with our Housekeeping and Front Office team, we will create an action plan on how to prevent this from happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasert Boonchu General Manager

Potjanee N. Solo - 04/02/2019 AccorHotels certified review
« Great Service »

I love your room and nice staffs. They help me and support me every thing that I request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Potjanee N., We are ecstatic and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the comments you have provided will be shared to our colleagues and to the rest of the Management Team. This, will yet again, motivate our entire workforce to provide the highest level of customer service experience to our guests to feel at home, away from home. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Ray W. Families - 30/01/2019 AccorHotels certified review
« This is a top hotel and in a great position. »

My wife and I always enjoy our time at the Novotel Bang na as it provides us with entertainment, good food and great shopping experiences that are so varied, so close to where we are staying. The Chinese restaurant that is a part of the hotel is first class, the staff, the food and the ambiance are superb. Moreover it is close to the airport for convenience for travelers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray W., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team, most especially to our Shui Xin Chinese Restaurant Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Rolf G. L. Business - 30/01/2019 AccorHotels certified review
« Comfotable room, good food »

Rooms are newly refurbished and comfortable. Restaurant have nice food. Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolf Gunnar L., Thank you and we very much appreciate your comments regarding your stay at Novotel Bangkok Bangna. Our entire team would be delighted to know about your comments and how satisfied you were with our service during your last stay. I will also tell our Management Team that you were happy about our newly renovated rooms. I am sure this will motivate them even more and always aim to exceed the service expectations of our guests all the time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Leslie Families - 29/01/2019 AccorHotels certified review

Hotel is in the middle of nowhere

Leslie T. Solo - 28/01/2019 AccorHotels certified review
« Good »

Hotel room is good. Should provide shuttle to nearest BTS if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we actually have a shuttle van going to BITEC and BTS Bangna departing twice daily from our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Sachin Business - 28/01/2019 AccorHotels certified review
« it was not so good this time »

there was no hot water in the room and it caused lot of inconvenience... as the basics were missing...ur staff tried but there was a system fault...

Anthony Y. Business - 26/01/2019 AccorHotels certified review

Kitchen staff should encourage sincere hospitality.

Kenny Business - 23/01/2019 AccorHotels certified review
« Satisfied »

Overall experience is good with the exception that the sofa could be cleaner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenny T., Thank you for taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. I am very glad to know that you're satisfied with our overall service during your last stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, our sofa in room 1004 will be replaced if deep cleaning will no longer possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Leon Business - 16/01/2019 AccorHotels certified review
« Standard has dropped »

It was heard that a year ago, the hotel has plans to upgrade and include an executive lounge. To-date, there is no more news on it. Services by the hotel staffs have also dropped where there is no longer any warm welcome for Accor platinum members anymore. In absence of an executive lounge, hotel should think of alternate benefits that an executive member could have instead of simply just offering only free breakfast. Providing free beverage on a daily basis can also be considered.

Wim B. Business - 11/01/2019 AccorHotels certified review
« Convenient stay »

Good hotel for a short stay for business. Conveniently located not too far from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wim B., Thank you for taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are in gratitude to you for sharing your experience, and we hope your next visit will be as pleasurable as the previous one. Sincerely, Prasert Boonchu General Manager

T. Families - 09/01/2019 AccorHotels certified review
« Relaxing experience »

Good break from the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. The comments that you have provided us about your experience with our overall service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Anonymous Friends - 04/01/2019 AccorHotels certified review
« clean, kind »

clean room warm staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of the Management Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

bkk_jl Family - 03/01/2019 TripAdvisor review
« Overnight Stay Satisfied »

Stayed with family (with child). Overall stay was good. Hotel staffs were nice and customer oriented. Room is spacious with complete toiletries, got a nice view as well. Breakfast is superb! Able to use facilities such as fitness, sauna, jacuzzi. If you are checking in with a child, they have kids corner area inside “The Square”. Though it was a short trip but we are able to maximize our stay. You can also visit "The Bar" for happy hour at reasonable price, it's relaxing. We will come back again.Location wise: Novotel Bangkok Bangna is strategically located between malls, airport and convention center. The hotel has shuttle service. Malls are nearby with a short taxi ride. Hotel area gets flooded during heavy rains so expect a traffic jam and difficulty of getting a ride should you wish to go out. But I guess staying inside the hotel and enjoy the facilities is the best option unless you have an important things to do outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bkk_jl, We are honored to learn that you and your family have enjoyed your stay with us here in Novotel Bangkok Bangna and thank you very much for the effort in writing these comments in TripAdvisor. I will definitely ensure that the comments you have provided will be shared to our entire Team. These will keep our Team motivated in always aiming for the highest level of service experience to all of our guests at all times. On behalf of our Team, thank you for this perfect review and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Janeth L. Families - 02/01/2019 AccorHotels certified review
« Enjoyed stay and facilities! »

Stayed overnight and our child had enjoyed much. If the water in the pool was not that cold then it will be fantastic. Hotel officers (reception, housekeeping) were customer/service oriented. Room was spacious with a nice view. Breakfast was superb! Will come back. The only downfall is if there is a heavy rain, hotel area is flooded and difficult to get a ride. Nearest mall is a short taxi ride. I recommend that you bring stuffs you immediate need because there is no convenience store nearby except "Jiffy" at the gasoline station (right side area of the hotel).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janeth L., Thank you very much for your ratings and comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, your feedback about our pool will be looked upon further and we are already creating an action plan for the flood incident. It was very sudden and please do accept our sincerest apologies for any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

M Solo - 01/01/2019 AccorHotels certified review
« Comfortable Stay with Helpful Staff; People there are an asset. »

Even a late night, I was cheerfully greeted by a bellboy, who constantly asked me anything he could assist with during the stay. Check-in was smooth, too. Room is clean, yet extra toilet roll shall be placed as other Novotel (or others) do. Breakfast is quite good, but missing proper orange juice; no syrup type wanted. Also dinner buffet has well balanced nice selection. Server there, Khun Nung, was also attentive, professional, and friendly that made my dining enjoyable. Khun Jane made me some crepes cheerfully as she was saying that she would like to devote to bakery as her career objective besides she was willing to be multi-tasked. The hotel isn't gorgeous, but very comfortable with basic needs for staying, with such good staff described here and many more. Thank you for all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues, most especially to Khun Nung and Khun Jane and to the rest of The Square restaurant Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Aaron C. Business - 31/12/2018 AccorHotels certified review
« Value for Money Room-Rates »

1. Shower Mixer Tap not functioning properly in Room #1404 2. Breakfast Spread sufficient but Food Quality not up to 4-Star Hotel Standards 3. Front Desk acknowledged/accepted my Request for change from Single-Occupancy to Double-Occupancy with breakfast for two pax but Hotel Café Staff was not informed and later I found out that my Request was NOT effected in your System. This has caused embarrassment to my spouse when we were trying to get breakfast together

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron C., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. The comments that you have provided about our bathroom shower and about our internal communication will be looked upon further and I assure you, necessary action will be taken to prevent this from happening again. On behalf of our Team, please accept my sincerest apologies for any inconvenience you and your spouse have experienced during your last stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

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