Hotel - Novotel Bangkok Bangna
Novotel Hotel Novotel Hotel

Novotel Bangkok Bangna Hotel

Our hotels AccorHotels
4.0/5 541 reviews
All hotels in Bangkok
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2000.00 THB Non member rate
From 2000.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 284 rooms
  • 198 non-smoking rooms
  • 10 family rooms
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,938 reviews

Our guest reviews for Novotel Bangkok Bangna

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 541 reviews
AccorHotels certified review
Steve Families - 15/04/2018
« had a few issues they were sorted and resturant manager was so helpful with tired cranky children. »

Had an issue with joing rooms and glue smell from refurbished room (the new rooms were really nice but smelly). Staff went out of out way to help and changed us to old room . After a 8 hr drive kids cranky wanted food but not what was in the buffet , the Indian resturant manager went out of his way to look after them and get what they wanted really helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. The comments that you have provided us about our service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. This will be shared to our team and most especially to Mr. Rajesh our restaurant Manager who made you and your kids really happy. :-) We are in gratitude to you for sharing your experience, and we hope your next visit will be as pleasurable as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Janice L. Business - 13/04/2018
« Good and comfortable. »

Overall was good but the amenities were not refill after used. Toothbrush was given once and only one during my stay of 3 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice L., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. We're so glad to hear that you had a good and comfortable stay with us, this will be shared to our team. And also, we will look upon further and do some investigation regarding your feedback about refilling the amenities in the room, for improvement and prevent it from happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Tan Business - 06/04/2018
« lovely room »

I hang up the bath towel to be use again but it was still taken to wash.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tan, Thank you and we very much appreciate your ratings and comments regarding your stay at Novotel Bangkok Bangna. Our entire team would be delighted to know about your comments and how satisfied you were with our service during your last stay. Your comments about the things that we have to improve will be looked upon further and necessary action plan will be in place. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and areas for improvement. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Lojis M. Business - 01/04/2018
« Very good stay conditions »

Warm welcome clean room very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis M., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Aaron C. Business - 31/03/2018
« Below Accor Hotels Standards Overall »

First, NO recognitions given to Accor Member during check-in Second, the Mixer Tap in the Shower cannot give consistent water temperature, after setting done. Water temperature fluctuates even though the Tap Lever Setting remained the same. Thirdly, There were very strong smell of Adhesive solvents in my Room every Evening when I walked in. This smell did not go away even Housekeeping sprayed "some deordorant" Fourthly, I noticed Housekeeping did not change the Bed-Sheet and Bath-Robe daily, as they both smelt from previous use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron C., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I would like to personally apologize to you for any inconvenience caused during your last stay. Your feedback about the water temperature, smell of the room and housekeeping will be look upon further and do necessary training with our colleagues to improve on these aspects of our service and prevent any of these incidents from happening again in the future. On behalf of our Team, again please accept my sincerest apologies. Our greatest assets are our guest, and there is nothing more important for us than to see them having a blissful experience even for a short period of time. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Saikat R. Business - 31/03/2018
« Happy! »

Nice rooms, great biew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saikat R., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. The comments that you have provided us about our service will be shared to our colleagues and management team. It will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Neil L. Business - 29/03/2018
« Staff again great, but rooms hit and miss »

Staff as before excellent a credit to Novotel. Rooms hit and miss though, booked three rooms dissapointed not the renovated rooms as previous stay. One room air con poor not cold and none of the sockets worked, eventually fixed after a fiddle with dodgy wiring. Two rooms received welcome fruit one didn't.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil L., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I will definitely ensure that the ratings and comments you have provided will be shared to our colleagues and to our management Team. We just want to let you know that we are still on the process of renovating our accommodations and facilities and we are convinced that these projects will make your stay even more pleasurable in the near future. On behalf of our team, please accept my apologies for any inconvenience caused during your last stay. All of the issues you've mentioned will be looked upon further, for improvement and prevent it from happening again. Thank you again for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Reasonable room at a reasonable price. »

Having stayed before within the last six months I knew what to expect and wasn't dissapointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence and look further to the things that we still need to improve. Our greatest assets are our guest, and there is nothing more important for us than to see them having a blissful experience even for a short period of time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Points not credited to my Accorhotel account »

It seems like my stay at your hotel on 12 March to 15 March was not being credited into my accorhotel account. The hotel was booked under my name and GFBSBLSW

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you very much for taking the time in completing the survey and providing valuable ratings and comments regarding your stay in Novotel Bangkok Bangna. We've checked and confirm in our system that your Le Club AccorHotels membership rewards points for your stay on 12th of March, 2018 (3 nights) has been credited on your account. Kindly check again on your end. We’d like you to know that there is nothing we treat of a better value than satisfied guests who can’t wait to get another better experience while they are away from their home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Gianni Business - 22/03/2018
« Everything OK »

As usual the staff were very kind , room clean and good service. What 's else ask ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gianni, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Geetha Business - 19/03/2018
« Business Travellers »

The service has definitely improved from the previous stay and very glad that management is making changes. Buffet at breakfast is much better than before and coffee is way better than the last time.However, service at breakfast requires room for improvement in taking care of guests needs.I still have to wait for a long time for a cup of coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geetha, Thank you and we greatly appreciate your respective comments and ratings regarding your stay at Novotel Bangkok Bangna. I will actively use your comments about our service improve, especially in our breakfast buffet to motivate our Team and keep on always aiming for service excellence. However, together with our restaurant team we'll observe the areas for improvement that you've mention about waiting to get service from our staff and we'll make sure that we improve on this part. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 19/03/2018
« Great »

Very nice and relaxing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. I will let them know that you had a great and relaxing time during your last stay with us. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Neil L. Business - 16/03/2018
« Good as normal but the on going room renovations are disturbing. »

Evening buffet has been massively improved but the on going room renovations are disturbing. I appreciate that work has to be done but doing the work on a national holiday and at the weekend needs to reconsidered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil L., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I would like to apologize as well if our renovations has caused you inconvenience during your stay. Rest assured that we are taking the appropriate measures to minimize all unnecessary disturbance of our on-going renovations to prevent this from happening again. We also believe that these extensive renovations will allow us to provide the very best hotel experience to our valued guests/clients in the near future. I will also personally check on the menu that we have for breakfast and work with our Food and Beverage team to further improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 12/03/2018
« Very Good »

Very good for business trip. Need to changed and keep more variety for the breakfast and menu. A bit boring and same breakfast and meal menu for couple of years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I will definitely share your feedback about our menu at The Square (restaurant) to our colleagues and to the rest of The Square Team and this will be looked upon further. We will definitely use this to help us improve our menu for breakfast, lunch and dinner. Our greatest assets are our guest, and there is nothing more important for us than to see them having a wonderful experience even for a short period of time. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

TripAdvisor review
Business - 12/03/2018
« Good »

The hotel was ok. nothing special. The buffet lunch time is just up to 2pm, i think they should increase it. The staff was nice. The room was very good. Not very far from the airport and to the trade and exhibition center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear carlossis, Thank you so much and we really appreciate you for taking the time in providing comments in TripAdvisor about your stay in Novotel Bangkok Bangna. I will make sure that the comments you have provided will be shared to our colleagues to keep them motivated and also we'll look upon further and analize if we can extend our buffet lunch time. On behalf of our Team, thank you again for sharing your experience. We hope your next visit will be as perfect as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Afiq M. Business - 11/03/2018
« Warm, pleased and satisfied. »

I felt welcomed and it was a heartwarming stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Afiq M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Henning N. Business - 11/03/2018
« Nice clean and weel organized hotel. »

Very help full and friendly starf. Close to the airport - app. 30 min. drive. Absolutly value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henning N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

TripAdvisor review
Solo travel - 11/03/2018
« Best Accor Property near BKK airport »

BangNa is the perfect spot if you need an Accor property but don't what the price at the airport Novotel or the noise of down town Bangkok. Friendly staff, outstanding breakfast and comfortable room set this Novotel apart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert F J, Thank you and we really appreciate you taking the time in providing comments in TripAdvisor about your stay in Novotel Bangkok Bangna. Our entire team would be glad to know about your comments and how satisfied you were with our overall services during your last stay. I will definitely ensure that these will be shared to them and to our management Team. These will definitely keep our team motivated in always providing the highest level of guest experience. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Nate M. Friends - 09/03/2018
« Informed the hotel we were staying for our personal engagement ceremony and were placed into a room directly below construction. »

Informed the hotel we were staying for our personal engagement ceremony and were placed into a room directly below construction. Laundry was done well. Dry cleaning was done well. Minibar was satisfactory. The lobby bar made our specific drinks to order very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nathan M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, regarding the issue that you were placed into a room below construction. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Tram Business - 08/03/2018
« Experience in Novotel Bangna »

This is not first time i was in Novotel. I'm so satisfied on service, warm welcome and friendly behvious of all servicers. Below are 2 my a little bit comments, they didnt make me feel unhappy, but i think i should raise - this trip, i needed to wait for 2 days for your response on my reservation booking after 3 reminded emai. It was urgent trip so i thought to book another hotel instead of. I hope that next time, response will be faster. - when i had note on note paper(near my bed room) that i needed a comb. But room service didnt response or provide it. I hope that this comment can be read by your team and next time, your service will be better. Surely, your hotel is always my choose in next trip. Thank you, Tram

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tram, Thank you very much for taking the time in completing the survey and providing valuable ratings and comments regarding your stay in Novotel Bangkok Bangna. I would like to apologize as well with the points that you've mentioned about our reservations and room service. If you don't mind, can you please send me the follow up email you've sent to our reservations? So we can look upon further and prevent this from happening again. Also, we'll use your feedback in training our staff to improve our overall service. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2000.00 THB Non member rate
From 2000.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 7.1 km ibis Styles Bangkok Sukhumvit 50
ibis Styles Bangkok Sukhumvit 50 Hotel
From
From 1170.00 THB Non member rate
From 1170.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.2 km ibis Styles Bangkok Sukhumvit Phra Khanong
ibis Styles Bangkok Sukhumvit Phra Khanong Hotel
From
From 1350.00 THB Non member rate
From 1350.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Bangkok Hotel Lotus Sukhumvit
Bangkok Hotel Lotus Sukhumvit
From
From 1840.00 THB Non member rate
From 1840.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Novotel Bangkok Sukhumvit 20
Novotel Bangkok Sukhumvit 20 Hotel
From
From 2720.00 THB Non member rate
From 2720.00 THB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BANGKOK
See rates