Hotel - Novotel Bangkok Bangna
Novotel Hotel Novotel Hotel

Novotel Bangkok Bangna Hotel

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3.5/5 504 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast buffet
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 284 rooms
  • 198 non-smoking rooms
  • 10 family rooms
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,735 reviews

Our guest reviews for Novotel Bangkok Bangna

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 504 reviews
TripAdvisor review
Business - 11/10/2017
« Friendly staffs but service can be further improved! »

Hotel has gone for and is still undergoing upgrading, which is certainly good for an aging hotel. However, they need to look into how to resolve the flooding issue at their entrance & car park area during heavy downpour. Recently, I was caught in the situation where the whole car park entrance area was flooded & taxi that I was in refused to enter the flooding area. Ended up me alighting the taxi, taking out my working socks & shoes, rolling up my working pants, & taking the risk of walking through the flood to reach the hotel. In the midst of doing so, I fell through a drain of which I wasn't able to see and broke one of my toes. Upon reaching the hotel lobby, I noticed a few hotel guests stuck with their luggage at the lobby, probably figuring out how to get out of the hotel, rushing for their flight departure. Hotel staffs seem unprepared to handle such a situation and I know this is not the first time this hotel has flooding issues. Strongly suggest the hotel management to start planning a contingency plan to ferry their hotel guests in and out of the hotel during such flooding situation, perhaps by having equipped with a high suspension 4 X 4 truck or a modified high suspension golf cart, or even build a higher or thicker walkway from the hotel to the main road as part of flooding contingency plan. It is important to always keep your guests safe and convenient in getting in and out of the hotel in all sorts of situation.

AccorHotels certified review
Samantha L. Business - 09/10/2017
« Very nice refurbishment »

Lovely stay

AccorHotels certified review
Jon Business - 06/10/2017
« Good management with good staff »

Dear Sir, I am staying here because your Reservation Manager Ms Amy was willing to give me a make-up stay for a night which I had prepaid but failed to come due a 15 hours delay from China to Bangkok inJuly 2017. I wrote to your hotel to inform them of this incident and she offered me a make-up stay believing this no-show was really unfortunate and I was totally a victim of this event. I believe her willingness to arrange that came from her warm hospitality and her desire to make customer experience special. This of course cannot be done with your blessing. Honestly, I was really touched by her gesture and I can see she is developing in her position with your good guidance. Her gesture was really heart warming in then situation. I have to use this opportunity to say thank you once again to her and most importantly to your good self.

TripAdvisor review
Family - 06/10/2017
« Great value »

We stayed one night at this hotel when we came late inn to BKK. As an Accor Gold member, the choose was easy. Good price, free room upgrade to renovated floor and welcome drinks, made this stay pleasant. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jornaasland, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Mr C. S. Business - 05/10/2017
« Mr Chiata S. »

Hi, Overall ok, but food does not have enough varieties. Every day same menu. You can put one more extra slippers, like I lost mine during travel and all time to visit your cafeteria with shoes. Hospitality is good. Thanks and best regards

AccorHotels certified review
T. W. H. Business - 02/10/2017
« Novotel Bangna »

Door card access to room need to upgrade, for guests convenient and save time. i stayed 4 nights, some days have free apple but some days do not have free apples, why ?

AccorHotels certified review
Gurvinder S. Business - 02/10/2017
« It was kind of the front desk to upgrade my stay... will come back for sure. »

It was great experience, from room to service was great.

TripAdvisor review
happyvisitor80 Business - 29/09/2017
« Wonderful Experience »

Excellent Service .When we slept on the first day and woke up the next.My wife had a back ache from the soft Mattress. She had requested another sofa to be place together with the current to make a bed as it was hard and better for her back. The hotel accomodated and did just that. We wanted to purchase some milk tea from a restaurant and the Staff Ms.Deer was very accommodating to call and make all arrangements for us. Truly an impeccable service.The hotel made us so very welcomed and our stay memorable.Hotel is newly renovated and nice. However I suggest having a Holder for bath soap and shampoo bottles in the shower. We had to hang a plastic bag and put our shampoo and soap in the bag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear happyvisitor80, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Royston Business - 28/09/2017
« Great »

Please ensure that all the bathrooms has a ledge to place the shampoo and etc on, in the shower.

AccorHotels certified review
Anonymous Business - 27/09/2017
« Room outdated and staff not attentive »

Feel that room is outdated. Checked in and gone out for meeting. Back to hotel at night and my luggage is still not sent to the room. Feels like under staff in cafe during breakfast. Most tables are not cleaned up. Found some dirty plates.

AccorHotels certified review
Geetha Business - 25/09/2017
« Not good service for regular customers due to peak seasons »

i)I am little disappointed with the service this time as I am a regular customer and Accord member as I was not given newly renovated room despite reserving earlier. The first room offer was mouldy and unclean. ii)The second room after request to change didn't have good shower system and room was also smell of moulded carpet.

AccorHotels certified review
Carl F. Business - 25/09/2017
« Excellent as always »

Fantastic new rooms - a warm welcome as always and food and staff excellent - approx my 10th stay at Novotel Bang Na - one of my favourite hotels in the world

TripAdvisor review
Business - 25/09/2017
« Barely adequate »

Stayed here numerous times and most times were disappointing. Hotel is dated and facilities are always sub par. During my most recent stay, the A/C control in my room was faulty and the room was always freezing. Told the front desk on 3 separate occasions over my 4 night stay and nothing was done. Unacceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald T, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasert Boonchu General Manager

TripAdvisor review
Keith S Business - 25/09/2017
« Close to BITEC »

As an Accor Club member I chose to stay at this hotel As it was close to BITEC. Oktoberfest started and was great fun. The staff dressed in traditional German clothes and were very entertaining. I will not hesitate to stay in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith S, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Subean O. Friends - 24/09/2017
« Sweet! »

Clean calm sweet place!

AccorHotels certified review
Neil L. Couples - 24/09/2017
« Great location, staff and rooms »

Excellent, check in and out smooth, staff at reception amazing even showed us to our room and allowed us to check in early. Room newly refurbished, spotlessly clean with sll the amenitys you would expect

AccorHotels certified review
Wilfried H. Couples - 24/09/2017
« Simply everything was right »

Excelllent service and a quiet atmosphere

AccorHotels certified review
Jon Business - 22/09/2017
« Lovely Hotel »

I was over for 2 nights on business, the hotel, staff and room were friendly and welcoming. Unfortunately the hotel was having maintenance on the water system this resulted in the water in my shower being only luke warm when on the highest temperature setting.

AccorHotels certified review
Joe P. Business - 22/09/2017
« It's like returning home. »

I travel around South Asia frequently and I always stay at the Novotel in Bangkok Bangna when I am in Bangkok because the staff are freindly and the accomodation is ver good.

AccorHotels certified review
Gianni Business - 22/09/2017
« Everything was fine »

Always nice , war hospitality and clean

Our most recent 20 reviews
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