Hotel - Novotel Bangkok Bangna
Novotel Hotel Novotel Hotel

Novotel Bangkok Bangna Hotel

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4.0/5 543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 284 rooms
  • 198 non-smoking rooms
  • 10 family rooms
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,967 reviews

Our guest reviews for Novotel Bangkok Bangna

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 543 reviews
AccorHotels certified review
Agusti Business - 15/05/2018
« VERY OLD ROOMS, DIRTY. »

Dissapointed for the rooms, very old for the price you charge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agusti, Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. We see that our actions have impacted you unnecessarily. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies if the room that was assigned to you on your last stay was a non-renovated room. We just want to let you know that we are still on the process of renovating our accommodations and facilities and we are convinced that these projects will make our guests' stay even more pleasurable in the near future. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like for you to give us another opportunity to demonstrate our high quality standards; kindly accept a complimentary standard room upgrade to one of our New Superior rooms on your next stay. Please confirm and let us know ahead of time when will it be, hence we can prepare everything for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Capt R. B. Business - 01/05/2018
« Nice hotel close to the airport »

I had no problems with the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Capt. Ronald B., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence. I will also let all of our colleagues know about your pleasant experience and how satisfied you were with our service during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Priyono B. J. Business - 30/04/2018
« business trip »

satisfy and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priyono Basrun j., Thank you and we very much appreciate your ratings and comments regarding your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of the Mangement Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Alvin Business - 29/04/2018
« renovation noise and smell »

not too great this time. strong thinner smell when back to hotel room which Is not good for the body. Should strive to reduce this as its bad for guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvin, We would like to extend our deepest gratitude to you in taking the time to answer our survey regarding your stay here with us, in Novotel Bangkok Bangna. We see that our actions have impacted you unnecessarily. And so, I would like to apologize for the inconvenience caused by our renovation projects and any of the same that you have experienced while staying with us. We will certainly do our very best to keep the construction disturbance and unnecessary scent of paint or any of the same to the very minimum. We’d like you to know that there is nothing we treat of a better value than satisfied guests who can’t wait to get another better experience while they are away from their home and we are convinced that our new facilities and services will make your stay even more pleasurable in the near future. Again, we sincerely apologize for any inconvenience and we thank you for your patience and support. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 27/04/2018
« Very average »

Below standard for a Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Please accept our deepest thanks for putting an effort to complete our survey and providing us comments that will further better our accommodation and services as you stay with us here in Novotel Bangkok Bangna. We see that our actions have impacted you unnecessarily. And so, with this, please accept my sincerest apologies for any inconvenienced caused. We will see to it that the situation about the hot water system, lighting in the bathroom and the cleanliness at The Square will be looked upon further to prevent this from happening again. We will also use your insights and feedback for training purposes for our colleagues to even further improve our overall services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Clarence T. Business - 23/04/2018
« good »

stay was very comfortable, but the room temperature cannot be adjusted, it was very cold, I suspect that the air-con thermostat is not working, breakfast now has less variety, the croissant is not as tasty as last time..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clarence T., We appreciate you taking the time in completing the survey and providing valuable comments and ratings regarding your stay in Novotel Bangkok Bangna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also investigate about your feedback regarding the air-con in room 0921 and our breakfast menu. This will help us to further improve our overall services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Neil L. Couples - 21/04/2018
« OVERNIGHT STAY WAS GOOD »

Nice hotel, very clean and restuarant is great. Bar is good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil L., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of the Management Team. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Steven K. Business - 20/04/2018
« good service, clean. »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven K, We're glad and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the comments you have provided will be shared to our entire Team. These will keep our Team motivated in always aiming for the highest level of service experience to all of our guests at all times. On behalf of our Team, thank you again for sharing your experience. We hope your next visit will be as perfect as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Steve Families - 15/04/2018
« had a few issues they were sorted and resturant manager was so helpful with tired cranky children. »

Had an issue with joing rooms and glue smell from refurbished room (the new rooms were really nice but smelly). Staff went out of out way to help and changed us to old room . After a 8 hr drive kids cranky wanted food but not what was in the buffet , the Indian resturant manager went out of his way to look after them and get what they wanted really helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. The comments that you have provided us about our service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. This will be shared to our team and most especially to Mr. Rajesh our restaurant Manager who made you and your kids really happy. :-) We are in gratitude to you for sharing your experience, and we hope your next visit will be as pleasurable as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Janice L. Business - 13/04/2018
« Good and comfortable. »

Overall was good but the amenities were not refill after used. Toothbrush was given once and only one during my stay of 3 nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice L., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. We're so glad to hear that you had a good and comfortable stay with us, this will be shared to our team. And also, we will look upon further and do some investigation regarding your feedback about refilling the amenities in the room, for improvement and prevent it from happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Tan Business - 06/04/2018
« lovely room »

I hang up the bath towel to be use again but it was still taken to wash.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tan, Thank you and we very much appreciate your ratings and comments regarding your stay at Novotel Bangkok Bangna. Our entire team would be delighted to know about your comments and how satisfied you were with our service during your last stay. Your comments about the things that we have to improve will be looked upon further and necessary action plan will be in place. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and areas for improvement. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Lojis M. Business - 01/04/2018
« Very good stay conditions »

Warm welcome clean room very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis M., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Aaron C. Business - 31/03/2018
« Below Accor Hotels Standards Overall »

First, NO recognitions given to Accor Member during check-in Second, the Mixer Tap in the Shower cannot give consistent water temperature, after setting done. Water temperature fluctuates even though the Tap Lever Setting remained the same. Thirdly, There were very strong smell of Adhesive solvents in my Room every Evening when I walked in. This smell did not go away even Housekeeping sprayed "some deordorant" Fourthly, I noticed Housekeeping did not change the Bed-Sheet and Bath-Robe daily, as they both smelt from previous use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron C., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I would like to personally apologize to you for any inconvenience caused during your last stay. Your feedback about the water temperature, smell of the room and housekeeping will be look upon further and do necessary training with our colleagues to improve on these aspects of our service and prevent any of these incidents from happening again in the future. On behalf of our Team, again please accept my sincerest apologies. Our greatest assets are our guest, and there is nothing more important for us than to see them having a blissful experience even for a short period of time. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Saikat R. Business - 31/03/2018
« Happy! »

Nice rooms, great biew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saikat R., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. The comments that you have provided us about our service will be shared to our colleagues and management team. It will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Neil L. Business - 29/03/2018
« Staff again great, but rooms hit and miss »

Staff as before excellent a credit to Novotel. Rooms hit and miss though, booked three rooms dissapointed not the renovated rooms as previous stay. One room air con poor not cold and none of the sockets worked, eventually fixed after a fiddle with dodgy wiring. Two rooms received welcome fruit one didn't.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil L., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. I will definitely ensure that the ratings and comments you have provided will be shared to our colleagues and to our management Team. We just want to let you know that we are still on the process of renovating our accommodations and facilities and we are convinced that these projects will make your stay even more pleasurable in the near future. On behalf of our team, please accept my apologies for any inconvenience caused during your last stay. All of the issues you've mentioned will be looked upon further, for improvement and prevent it from happening again. Thank you again for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Reasonable room at a reasonable price. »

Having stayed before within the last six months I knew what to expect and wasn't dissapointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., Thank you and we greatly appreciate your respective comments regarding your stay at Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence and look further to the things that we still need to improve. Our greatest assets are our guest, and there is nothing more important for us than to see them having a blissful experience even for a short period of time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 26/03/2018
« Points not credited to my Accorhotel account »

It seems like my stay at your hotel on 12 March to 15 March was not being credited into my accorhotel account. The hotel was booked under my name and GFBSBLSW

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you very much for taking the time in completing the survey and providing valuable ratings and comments regarding your stay in Novotel Bangkok Bangna. We've checked and confirm in our system that your Le Club AccorHotels membership rewards points for your stay on 12th of March, 2018 (3 nights) has been credited on your account. Kindly check again on your end. We’d like you to know that there is nothing we treat of a better value than satisfied guests who can’t wait to get another better experience while they are away from their home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Gianni Business - 22/03/2018
« Everything OK »

As usual the staff were very kind , room clean and good service. What 's else ask ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gianni, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Geetha Business - 19/03/2018
« Business Travellers »

The service has definitely improved from the previous stay and very glad that management is making changes. Buffet at breakfast is much better than before and coffee is way better than the last time.However, service at breakfast requires room for improvement in taking care of guests needs.I still have to wait for a long time for a cup of coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geetha, Thank you and we greatly appreciate your respective comments and ratings regarding your stay at Novotel Bangkok Bangna. I will actively use your comments about our service improve, especially in our breakfast buffet to motivate our Team and keep on always aiming for service excellence. However, together with our restaurant team we'll observe the areas for improvement that you've mention about waiting to get service from our staff and we'll make sure that we improve on this part. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

AccorHotels certified review
Anonymous Business - 19/03/2018
« Great »

Very nice and relaxing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of our Management Team. I will let them know that you had a great and relaxing time during your last stay with us. This will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

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