Novotel Bangkok Bangna Hotel

Dear Carl F., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues, most especially to Gladys and to the rest of our Management Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and your loyalty is well appreciated. See you again soon. Sincerely, Prasert Boonchu General Manager

Dear C. Yee M., Thank you very much for taking the time in completing the survey and providing valuable ratings and comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. This will be shared to our entire team. I am sure that your comments and feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Dear Dr. Sando, We are ecstatic and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the comments you have provided will be shared to our colleagues, most especially to our Bell Desk team and of course, to the rest of the Management Team. This, will yet again, motivate our entire workforce to provide the highest level of customer service experience to our guests to feel at home, away from home. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Dear Hardik G., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence. I will also let all of our colleagues know about your pleasant experience and how satisfied you were with our service during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Dear H., We are honored to learn that you and your guest have enjoyed your stay with us here in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback breakfast, front desk and overall service will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Dear Pat C., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence. I will also let all of our colleagues know about your pleasant experience and how satisfied you were with our service during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Dear Chris, We are so glad to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Dear Guy C., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. II will definitely share this to our colleagues and to the rest of the Management Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. Also, your feedback about our breakfast buffet will be looked upon further and make sure to improve our overall service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Dear Our Valued Guest, We are overjoyed and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the comments you have provided will be shared to our colleagues and to the rest of the Management Team. This, will yet again, motivate our entire workforce to provide the highest level of customer service experience to our guests to feel at home, away from home. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Dear GT, We would like to extend our deepest gratitude to you in taking the time to answer our survey regarding your stay here with us, in Novotel Bangkok Bangna. After going thru your comments, we would like to apologize for the inconvenience that you have experienced during your check-in and I am so sorry to know that we didn't meet your expectations during your last stay with us. We’d like you to know that there is nothing we treat of a better value than satisfied guests who can’t wait to get another better experience while they are away from their home. To this day, one of our focuses will be your suggestion as we are convinced that it will create a better customer experience. We will be increasing our efforts so that in the future, this matter will not happen again. We hope to see you again. Sincerely, Prasert Boonchu General Manager

Dear Phil, We are ecstatic and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the comments you have provided will be shared to our colleagues and to the rest of the Management Team. This, will yet again, motivate our entire workforce to provide the highest level of customer service experience to our guests to feel at home, away from home. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Dear Our Valued Guest, Thank you and we greatly appreciate your ratings and comments regarding your stay at Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Dear Terry, Thank you very much for such exquisite comments regarding your experience during your stay at Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will definitely share this to our colleagues, especially to Nui and Mew at The Square. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager