Hotel - Novotel Paris Gare de Lyon
Novotel Hotel Novotel Hotel

Novotel Paris Gare de Lyon Hotel

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4.0/5 3,050 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Room for hearing impaired guests

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/00:00
    • Opening hours : Week-end 06:30/00:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

  • 253 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 95 family rooms
  • 9 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Manual temperature control
    • RJ 45 outlet
    • Shower
    • Toilets
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 8,935 reviews

Our guest reviews for Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,050 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Stefan Couples - 19/05/2018
« Fantastic stay »

We came to Paris to celebrate our 25ft wedding anniversary. The staff of Novotel Gare de Lyon made our stay a wonderful experience. We recommend this hotel to everyone and we will definitely be going back. Rooms are clean, food excellent and staff very helpful and friendly.

AccorHotels certified review
Maiying T. Friends - 15/05/2018
« Best Accomodation and Best Service »

We traveled to Paris in a group of 15. Novotel Gare de Lyon was the right hotel for us. It is right by the Metro station, which is so convenient for the group's travel plans. The hotel itself, is beautiful. All the rooms that we booked had the terrace, it adds the final French touch to the stay. The staff at the Hotel was so friendly and helpful, since we didn't speak French. I would recommend it for everyone.

AccorHotels certified review
Anonymous Families - 14/05/2018
« Good breakfast, great location, service and value for money, reception team was so kind in respond to all requests. »

Good breakfast, great location, service and value for money, reception team was so kind in respond to all requests.

AccorHotels certified review
Nadine Solo - 11/05/2018
« Bon hôtel »

I enjoyed my stay. The room was quiet and relaxing for me.

AccorHotels certified review
Petra G. Business - 11/05/2018
« The rooms are nice and comfortable, however on my first day, the shampoo was out and on the second day the paper towels! Maybe there should be always replacement available »

all friendly

AccorHotels certified review
Remy B. Business - 10/05/2018
« Comfortable »

Good experience Staff is nice Laundry service is not reliable

AccorHotels certified review
Matilde Business - 07/05/2018
« Fine »

Alright, breakfast well too over crowded and noisy, not very relaxing

AccorHotels certified review
Lavinia Solo - 06/05/2018
« fine »

comfortable, even though my room wasn't as superb as on my previous visit. Personnel charming and efficient, except one young lady whose language skills were very limited, in French and English, but she did her best. Hotel perfect for me as I travel from Gare de Lyon. Very quiet.

AccorHotels certified review
B. Solo - 03/05/2018
« Very nice room, personnally I prefer more confidential bath room, breakfast not included »

One night for business purpose. I could only get the highest rate and the breakfast was not included. Cheap tea bag selection in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to write about your stay in my hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I truly regret your disappointment but please rest assured that we are taking the appropriate measures to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serge Lenormand General Manager

TripAdvisor review
Family - 03/05/2018
« Great location and the restaurant staff and the food was absolutely wonderful!!! 11 out of 10!!! »

Stayed many times at this hotel for business so it was always in and out...this time came with my family and spent more time at the hotel. The staff were absolutely fabtastic and was really surprised with the food at the restaurant! Thank you very much!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiro T I am delighted to read that you had an excellent stay and enjoyed your visit at Novotel Paris Gare de Lyon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we will be enchanted to welcoming you again. Warmest regards, Serge Lenormand

AccorHotels certified review
Anonymous Families - 01/05/2018
« Good enough, but an opportunity missed! »

I wasn't expecting luxury, but did expect to be provided with robes and slippers so that we could walk to/from swimming pool through the lobby in a more dignified way - regardless of the room tariff!

AccorHotels certified review
S. L. B. Business - 29/04/2018
« Staff was extremely nice and efficient »

Reception upon arrival was extremly helpful , big smiles ,nice sentences. Whoever staff you meet is extremely polite ,room are nice and extrenly clean. The situation of the hotel in Paris is nice. So I really enjoy my stay

AccorHotels certified review
Steve Solo - 26/04/2018
« Usual good experience with the SAME ISSUES »

Bathroom does not have a wash cloth, Older coffee machine, no Nespresso.

AccorHotels certified review
M Business - 24/04/2018
« Everything you need - all under one roof. »

Very pleasant business trip. Good customer service. Lots of choice for breakfast.

AccorHotels certified review
Elin K. Families - 24/04/2018
« Frie dl and helpful staff, nice and clean room and very comfortable bed. »

The breakfast buffet was very good, and the balloon-man on sunday was a big hit. The swimmingpool was perfect after a day walking around the city. The room was spacious, and really nice. I loved the bed, I want that bed in my house! All of the staff was smiling and helpful. The internet connection was shutting down a few times, but most of the time it was very good.

AccorHotels certified review
Thomas S. Solo - 24/04/2018
« Clean rooms and excellent location »

Excellent location and rooms were clean and spacious.

AccorHotels certified review
Anonymous Couples - 22/04/2018
« Perfect location, helpful staff »

Clean room, good breakfast choice and very helpful staff. Excellent location for visiting all attractions in Paris.

TripAdvisor review
Business - 21/04/2018
« Excellent room and excellent location »

Rooms were clean and facilities were excellent. Staff were friendly and helpful. Good for business and leisure as location was good especially for travel to and fro to airport and other tourist sights

Our hotel has responded to the review
Our hotel has responded to the review

Dear th0mass0h I am very pleased to read that you enjoyed your stay in my hotel and that you took the time to share your satisfaction on Trip Advisor. It is always a pleasure to know that our guest enjoyed their stay thanks to our services, equipment and courtesy... I hope to welcome you again. A bientôt ! Serge Lenormand

AccorHotels certified review
Scott Families - 17/04/2018
« Room was hot, no air-conditioning, and constant construction outside was noisy »

Terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott H M., Thank you for taking the time to tell us about your experience at the Novotel Paris Gare de Lyon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr Lenormand Serge

AccorHotels certified review
Sara K. Families - 16/04/2018
« Friendly reception and good customer service »

Our hotel stay was great! The room was clean when we arrived. The kids were excited with the play room and the free gifts they got as welcome gift. Customer service staff was friendly. They helped us providing directions to our UBer driver and helped store our luggage during check out. The only issue we had were: 1. The AC would not cool the room, we called and let the staff know and they sent us a fan to help, since technician cannot be called in one day notice. 2. There were no electric plug point at the bathroom. I had to use my curling iron in the bed without mirror. We had an overall good experience!

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