Hotel - Novotel Paris Gare de Lyon
Novotel Hotel Novotel Hotel

Novotel Paris Gare de Lyon Hotel

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4.0/5 2,889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Room for hearing impaired guests

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/00:00
    • Opening hours : Week-end 06:30/00:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

  • 253 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 95 family rooms
  • 9 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Manual temperature control
    • RJ 45 outlet
    • Shower
    • Toilets
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,575 reviews

Our guest reviews for Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,889 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Romain Families - 12/11/2017
« Very nice stay »

We had a really good time here.

AccorHotels certified review
T. Families - 07/11/2017

Excellente !!

AccorHotels certified review
L. D. Families - 06/11/2017
« We'll Be Back! »

We decided to stay near the Gare de Lyon in order to minimize perturbation with our travel schedule. We were delighted with our stay: everyone was so friendly and accommodating. The children now refer to our time at the Novotel as "apres Disney" and their adventures at the facility comprise a significant portion of their positive memories. I was impressed with the cleanliness and intuitive design of the many features (e.g. I did not have to ask HOW to use the fold-away bed, nor did I have to seek instructions on how to access the locker room at the pool). While the pictures online are lovely, they didn't do justice to the pool and the children's play area. It also helped that other guests seemed to be so friendly.

AccorHotels certified review
Oscar Business - 05/11/2017
« Poor online reservation process proned wrong booking. Hotel staff saved the day »

My experience started with a poor online reservation system that changed my reservations date randomly. I was told this happen automatically when the dates you selected are not available. Really? i was able to change the dates by only when I showed up at the hotel in person; I was still charged a price difference...grhhh! In any case, I spent 1 night at the hotel, which is a nice facility, good rooms, chaotic breakfast (shorthanded service staff).

AccorHotels certified review
Gabriel Families - 05/11/2017
« Good hotel »

Enjoyed this hotel. Loved the modern foyer and rooms. Breakfast was nice and the restaurant at night was really good. We took the train to Disney a few days later in the station next door. I had read reviews about the homeless hanging about the place, yes it was true but when we walked about Paris in the evenings we found them hanging around every street and hotel, so wouldn't say its a Novetel problem.

TripAdvisor review
Friends getaway - 05/11/2017
« Paris »

Novotel Gare de Lyon is in an excellent location for transport,we found the beds very uncomfortable for a 5 night stay,staff are wonderful,helpful and happy to help nothing was too much trouble we would stay there again so long as they renew their beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheriki, Thank you very much for staying at Novotel Paris Gare de Lyon. I am sorry that the comfort of the bed was not up to your expectation. Please inform me on your room number so I can check it as beds were changed recently . I remain at your disposal. Serge Lenormand - General Manager

AccorHotels certified review
Arlene C. Couples - 04/11/2017
« Paris recovery »

Great hotel. Very friendly staff and great surrounds to relax in. Food and menu in restaurant wonderful. Quiet, comfort room and being able to make a cup of tea was a bonus. Close to public transport and airport bus. Would definitely stay again. Very kid friendly and well used gym and pool

AccorHotels certified review
Antony O. Couples - 04/11/2017
« A pleasant stay »

Good hotel and good value too. Bedroom very comfortable. Food in restaurant very good apart from breakfast where the choice was too limited. Breakfast not good value. All staff very pleasant and helpful

TripAdvisor review
Couples - 04/11/2017
« WOULD NOT USE ANY OTHER HOTEL »

Great hotel.. great location.. first class. We have been here around 15/20 times over the last 10 years. It had everything you need in a hotel.. nice staff, modern and clean rooms, nice bedding and plllows.. everything is classy. The location is really good as you can use the No 1 metro Line from Gare de Lyon.. lots of shops, bars and restaurants around as well as the hotels own hospitality which is very good. Recommend to families, couples or friends on vacations. You will not be disappointed..

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAILKELLY, Thank you so much for your loyalty to my hotel for sharing your enthusiasm. I shared your review with my team and we are all looking forward to welcoming soon and again at Novotel Paris Gare de Lyon. A bientôt ! Serge Lenormand – Manager

AccorHotels certified review
S. Families - 03/11/2017
« Lovely staff. Nice fresh hotel. Close to metro. »

From start to finish I found it to be a very relaxing stay. Rooms bright and modern. Breakfast very tasty. Staff very helpful. Would definitely return. Loved that metro and station 2 minute walk.

AccorHotels certified review
Alvyda N. Solo - 01/11/2017
« Excellent »

Polite and attentive reception, clean and convenient room, good quality breakfast, 24 hours access to the swimming pool.

AccorHotels certified review
Andrew A. Families - 31/10/2017
« Mr Andrew A. »

The hotel is well situated in relation to the railway station. The reception staff were brilliant and very helpful. Evening meal was good quality and the children both won a drink and extra dessert. Only downside was that for breakfast on our second morning we were sent up to what might have been an overflow for the restaurant on the 1st floor. The selection was not as good and it felt a bit like a school canteen. Not really what I paid for but did not spoil an otherwise nice stay.

AccorHotels certified review
Jasona Families - 31/10/2017
« Nice hotel but poor handling when room had a problem »

Family stayed for 3 nights. I booked a family room but first night had a problem with a blocked toilet. There were strange gurgling noises throughout the night. I informed reception the following morning and was assured a technician would fix it. We went out for the day and returned in the evening to find the toilet in a worse condition. I immediately went to reception and was told they had tried but could not fix the problem but as I only came back in the evening there were no more family rooms available so had to be put into 2 separate rooms with the guarantee of a family room the following evening [I was told later that as I had not returned until late they could not move my luggage un-asked so other families took the family rooms...I did query that if the toilet was still blocked, the room was therefore unavailable --hoping you do not knowingly rent out unacceptable rooms-- and did not affect me getting a family room regardless of whether I was there or not!]... Not happy but took the rooms. In the morning I was asked that as there were no family rooms could I have 2 adjoining rooms. I said "no" as I was assured a family room (with small kids). A family room was miraculously found! SO...in 3 nights I had 4 hotel rooms! Separately I enquired about whether breakfast was part of my deal (as I had booked in July and this was now Oct so I couldn't remember the deal), the receptionist checked on his screen and said "yes"...so we had breakfast...gave our room number at the girl checking the breakfast register..no-one queried anything. We did that for all 3 days. On leaving we were told breakfast was not part of the deal! The only good thing was that the breakfast was taken off the bill due to the room fiasco. I was also given some measly Accor Group voucher which, due to the aforementioned problems, does not inspire me to use this hotel chain again (by the way this was my family's first experience of Paris...not the best).

AccorHotels certified review
Colin B. Solo - 31/10/2017
« Very comfortable experience »

Warm, comfortable hotel with friendly, helpful staff. Room was very quiet and you would not have known that there were other people in the hotel.

AccorHotels certified review
G. K. Couples - 31/10/2017
« ANAZING HOTEL.. FIRST CLADS »

Been many times always have a great stay. Hotel is in a great location, rooms are fabulous with luxurious crisp linen, lovely towels and plenty toiletries.. we would never go anywhere elsr

AccorHotels certified review
Anonymous Families - 31/10/2017

Au top !!!!

AccorHotels certified review
Jim L. Business - 30/10/2017
« Very good »

Services is good. Café's food is good at reasonable price

AccorHotels certified review
Antoni N. Couples - 30/10/2017

Happy with the hotel room. Not at all happy with the breakfast environment. The size of the breakfast room is far too small for the amount of people using it. It was a constant battle to move around. It is not hygiene and healthy with so many people pushing to get to the food counters. Two new toasting units are needed.

AccorHotels certified review
Kshitij Friends - 30/10/2017
« R. »

Great stay. Next door to Gare de Lyon station..

AccorHotels certified review
Richard Solo - 29/10/2017
« Clean, friendly, comfortable hotel, close to Gare de Lyon. »

Always enjoyable. I book an executive room, overlooking the square. I sleep very well and enjoy a good breakfast in the morning. I used to book a dinner when reserving my room on line, but this option seems to have been removed.

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