Novotel Paris Gare de Lyon Hotel 4 stars

TripAdvisor rating 4.0/5 3,343 reviews
Novotel Paris Gare de Lyon
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Hotel extras

  • Fully renovated rooms, free WIFI

  • Heated indoor pool, fitness center and video games

  • Just 1 minute from the Gare de Lyon train station and RER and metro stations

  • Bar and restaurant, entertainment for the family and dishes to share

  • Six renovated meeting rooms for up to 90 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Room for hearing impaired guests
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Bike rack facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012
paris
france

Tel: +33144676000

Fax: (+33)1/44676060

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 Gare de Lyon

  • GARE DE LYON 2 :   63/65/87/91 Gare de Lyon

  • Gare de Lyon :   1 Gare de Lyon

  • Gare de Lyon 2 :   14 Gare de Lyon

  • Gare de Lyon :   A Gare de Lyon

  • Gare de Lyon 2 :   D Gare de Lyon

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25km / 15.54 miles

  • By car

    A1 LILLE-BRUXELLES At 6km / 3.73 miles

  • By car

    A4 METZ-NANCY At 2km / 1.24 miles

  • By car

    A6 EVRY-LYON At 7km / 4.35 miles

  • By train

    PARIS AUSTERLITZ At 1km / 0.63 miles

  • By train

    PARIS GARE DE LYON At 0.1km / 0.06 miles

GPS :48.84538, 2.375301

Our accommodations

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements. All of our rooms are fully renovated and have a queen size bed, free WIFI, air conditioning and a 42" LCD TV. For greater comfort, choose our Executive Room: with bathrobes, slippers, free minibar and Nespresso coffee.

Superior Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - queen-size bed and double sofabed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen-size bed and a convertible double couch

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Room Moi Moche et Méchant 3

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with terrace and queen-size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: x6
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 double bed

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: Bistro

Our chef, Alexis Pinto, offers delicious and simple cuisine with a menu created from fresh products accompanied by an excellent selection of wines. Come during your vacation and enjoy our "just like home" dishes to share.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

For a business meeting or a drink with friends, we have everything you need to make it an enjoyable occasion. Enjoy our selection of salads, sandwiches and desserts over a glass of wine or a cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INSTANT NOMADE

Photo non contractuelle / Strictly non binding

L'Instant Nomade offers tasty and balanced food in a unique, friendly and cosmopolitan atmosphere 24 hours a day. For something sweet or savory, or a cold drink, it offers the convenience of self-service at any time of day or night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 72 people

Find out more
Novotel Paris Gare de Lyon Meeting Room

Our guest reviews for
Novotel Paris Gare de Lyon

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,981 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,343 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great Location

TripAdvisor rating 4.0/5

Toje7162 Family - 20/04/2019 TripAdvisor review

Stayed here for 5 nights whilst travelling with family. The location is perfect as it is close to the metro and SNCF. There are plenty of dining options surrounding the hotel. The reception staff, Maria and Hugo, made the process short yet informative. They were personable and attentive to our needs. The room itself was spacious and comfortable. Breakfast was adequate but the flow of the buffet was very disjointed and did not work. The single pancake machine was extremely popular and was constantly running out of batter. Another machine would have helped. Betty, the breakfast manager, was fantastic and allocated tables as quickly as she could. She was friendly and always had a cheerful bonjour. She made our daily foray into the buffet line bearable. All in all, a great and comfortable stay. We will return to this hotel when next in the City of Lights.

Dear Toje7162, Thank you very much for recommending Novotel Paris Gare de Lyon. I feel very pleased to hear you spent such a good stay. I shared your congratulations to Maria, Hugo, Betty and the teams, they thank you! We hope to welcome you back soon, Have a great day,

Excellent room - breakfast hall a little crowded.

Customer review rating 4.4/5

T M. Families - 19/04/2019 AccorHotels certified review

Overall very good. Polite staff, modern fresh design, good facilities.

Fantastic hotel!

Customer review rating 4.4/5

Nicola P. Families - 17/04/2019 AccorHotels certified review

Really enjoyed our stay here. Nothing was too much trouble, the staff were lovely and the beds are amazing. Loved it!

Nice room, good beer and breakfast!

Customer review rating 4.4/5

Rysio G. Families - 17/04/2019 AccorHotels certified review

And the HIT: glass wall between the bathroom and room! We could keep an eye on our kids having fun in the bath while watching tv before bed.

Not a good experience

Customer review rating 4.4/5

Nw Business - 16/04/2019 AccorHotels certified review

An hotel just a night not good for big stays. I think in todays world is still incedible to have people working in a Hotel that does not speak English. Expecially in BAR and/or customer Service/Relations/Care departments. It is really shows a NON CUSTOMER CAREDRIVE MINDSET by the Hotel adminstration. The gym is very poor. In terms of Cardio machines avaiable are actually good, but outside of that... 1 machine...and existing weigts to a proper trainning. I actually choose the hotel because of gym and i was very very disapointed. In terms of food, Healthy food is almost enexisting and a simple Fresh orange juice was most of the time not avaiable. In the pool the air is very heavy and you can not enjoy it. I finish my clinex in the room, leave it visiable for change and was never replaced with new paper. Heater is also not working very good....i had cold some days even leave it on all night. Howeever I had a very Good experience at reception and with some employees in the Restaurant. Very helpuff and willing to help. Landry service was good too. The rooms are very good and contemporaneouse ( except the carpet) and the sound block is amazing. The bed is actually the best thing in the hotel taking in consideration confort. Breakfast is also variable and you can find a several stuff, the only thing to improve is having a cook to cook you some on time fresh food.

Dear Guest, Thank you for taking the time to write about my hotel. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I sincerely regret the dysfunctions you were subjected to. I have share your remarks with the teams managers and we are currently working on those items (housekeeping, restaurant). English language is the foreign language the most spoken by our employees and if one has difficulties in understanding or expressing, there is always someone else ready to follow up and help if asked. The gradual replacement of fitness equipment is underway. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serge Lenormand General Manager

Just as I would have wanted

Customer review rating 4.4/5

Anonymous Families - 15/04/2019 AccorHotels certified review

Great for family and stay in Paris. Tricky to find from RER should have researched which Exits! Breakfast busy but good for family. Felt a bit seedy at both entrances

Great

Customer review rating 4.4/5

Anonymous Families - 14/04/2019 AccorHotels certified review

Hotel was lovely and staff helpful. Restaurant was good for breakfast but dinner was average.

A fabulous hotel with a great room and lots of activities to occupy my son.

Customer review rating 4.4/5

Rhona M. Families - 13/04/2019 AccorHotels certified review

Excellent welcome at reception when we checked in. Staff member was friendly and told us everything we needed to know. The room was lovely with a fantastic bathroom, huge TV and a mini bar with complimentary water and soft drinks. The swimming pool and games room were perfect additions to keep a 10 year old happy.

Mrs

Customer review rating 4.4/5

Dc Families - 06/04/2019 AccorHotels certified review

Lovely hotel only spoilt by the fact we where given the incorrect room key twice!.! Took two visits to reception ( both including a long wait) to resolve the issue

Excellent

Customer review rating 4.4/5

Anonymous Solo - 03/04/2019 AccorHotels certified review

Parfait

Excellent stay in very comfortable surroundings

Customer review rating 4.4/5

Sarah T. Families - 02/04/2019 AccorHotels certified review

Staff were friendly and welcoming and the room was clean with everything we needed. The selection at breakfast was excellent.

Every thing worked

Customer review rating 4.4/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

Nice room ,and very good soap.

ups and downs

Customer review rating 4.4/5

Rob T. Families - 01/04/2019 AccorHotels certified review

Room: size/accommodation: strange for a family room for 2+2 (2 adults, 2 children), we had fewer cupboards than a room for 2+1 (our 2 befriended families, each with 1 child). Our room was also full as soon as we had set up the children's bed sofa, the remaining space was occupied with the suitcases, due to a lack of cupboard space. We had requested a room high up, with a view - 4 months in advance - and it was a bit surprising that we ended up on the 2nd floor. Since we were 3 families, and all ended up on the 2nd floor, it was fitting enough, hence we didn't request a change... Other than that, the room was fine. Oh, and thank you for thinking of my birthday. Well done, thoughtful and pleasant. Bathroom: neat, the glass with opaque effect. Not good: the hair dryer that fell down as soon someone looked at it. At least ours didn't lead to electrical shocks. After the other family had an incident (well, actually, the cleaning lady had a real incident), our children didn't dare use it... Breakfast: upon first looks, all seemed great. Then, little things start irking: the first morning, the milk from the machine was sour. That may happen, but the reaction of the staff: "just use the other machine" was very uncaring. It is indeed a buffet, so a certain level of self-sufficiency should be present on the side of the guests, but in quite a few cases, things were replenished only upon demand. Especially for the pancakes, that created an unnecessarily long wait at several occasions. The expectations that are created from the moment the staff welcomes and seats the guests are not answered due to the lack of care afterwards. The devil is in the details, and when the details are wrong, the impressions of grandeur and class are just not met. Please don't get me wrong, we did have a good time. From the available facilities and organisation, one could have had higher fulfillment of expectations. Another example: it was nice to be able to have a swim in the pool, but looking at the details, lots was off: the shower on the men's side had no door, the lock on the shower/toilet was dysfunctional, the walls looked ready for a new coat of paint. So for picky acquaintances, we'd not likely recommend the Novotel, and for not-so-picky acquaintances, they might get well served at a lower price elsewhere.

Dear Sir, I thank you for taking the time to answer our survey following your stay in my hotel. I sincerely regret that your experience was not up to your expectations ; please allow me to express my sincerest apologies. As I explained to your friend in our emails, the defective hair dryer was removed and replaced immediately. We did an analysis to understand what have happened. The discharge suffered by our collaborator is electrostatic and even if very unpleasant, it is not dangerous in itself given the low energies involved. if it had been an electric matter, our security system would have caused an instantaneous power cut. The earlier perceived noise was probably from the internal fan of the device which seems to have suffered a clash and broke inside. A reminder regarding the control procedures was made to our housekeepers. We serve daily, between three hundred and five hundred breakfasts and we scrupulously respect a rigorous products rotation charter. When reading your comment, surprised but anxious to ensure a flawless level of quality, we immediately re-sensitized our entire team on this topic. Regarding the swimming pool, a full renovation is planned in October. Till then, we are taking appropriates measures to keep it operational ; it is closed this week for a deep cleaning and some maintenance work. Family rooms are designed to welcome up to four persons. A special offer allows you to book e second room for half price. do not hesitate to ask for some details to our reservation department. I hope you will give us the opportunity to better serve you in a near future. I remain at your disposal. Sincerely yours, Serge Lenormand General Manager

Great place to stay

Customer review rating 4.4/5

Karen M. Couples - 30/03/2019 AccorHotels certified review

Room was spacious. Hotel was close to public transport. Staff were pleasant. Had a great stay

Comfortable bed and charming staff

Customer review rating 4.4/5

J M. K. T. Couples - 30/03/2019 AccorHotels certified review

The essentials were all in place even if the décor of the room was rather odd. How many people really want opaque glass between shower and bedroom? The reception staff were charming and helpful and the chambermaids cheerful and friendly.

Novotel Gare de Lyon

Customer review rating 4.4/5

Kenneth C. Friends - 29/03/2019 AccorHotels certified review

Great stay and convent to subway and trains!

Great location spacious and was perfect for a family of four

Customer review rating 4.4/5

Marina Families - 29/03/2019 AccorHotels certified review

Staff at front desk was friendly. Very close to metro and conveniently located. Restaurants and grocery store nearby and even found a laundromat nearby. Room was spacious for a family of four. Highly recommend

Great central hotel with all the amenities I need, good value.

Customer review rating 4.4/5

Edi Business - 28/03/2019 AccorHotels certified review

Good size room that's super clean, great breakfast. Having a pool/fitness was a great bonus.

Convenient located, good for work purposes

Customer review rating 4.4/5

Pablo R. R. Business - 25/03/2019 AccorHotels certified review

It’s convenient located just few steps from Gare du Lyon, facilities are simple but good enough for business trip. Food could be better, breakfast not fresh fruit ready to serve available, room service only few options, should have at least more pasta and sandwiches options

Good location with clean and comfortable room

Customer review rating 4.4/5

Louis Business - 24/03/2019 AccorHotels certified review

Located next to Paris Gare De Lyon TGV station. Very convenient to go round Paris with Metro servicev from the train station. Room is clean and well maintained. Breakfast good. The only downside is that with the amount paid, disposal sippers are only available for Executive Room. However, the receptionist was kind enough to making arrangement to send slippers to my room.

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