Hotel - ibis Jakarta Arcadia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jakarta Arcadia Hotel

4.0/5 780 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JAKARTA SOEKARNO-HATTA INTL.
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 93 rooms
  • 65 non-smoking rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,229 reviews

Our guest reviews for ibis Jakarta Arcadia

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 780 reviews
Darmawan I. Business - 10/02/2019 AccorHotels certified review
« Nice place to stay »

Good communication with the staff, strategic location, good breakfast, the room is good for rest. But the bathroom door needs repairment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak darmawan, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Mohamed P. B. M. Business - 10/02/2019 AccorHotels certified review
« Lovely and matured Hotel Service »

Feel at home and all staffs are helpful and kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak mohamed, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Anonymous Business - 04/02/2019 AccorHotels certified review
« Satisfactory due to the absence of fresh ventilation but all facilities are seemingly clean »

- aircon is ok - good channels on TV - loose items are nicely folded - blankets are stained - nowhere to ventilate other than leaving the door opened

Our hotel has responded to the review
Our hotel has responded to the review

Dear victor, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Business - 20/01/2019 TripAdvisor review
« Cleanliness needs to improve | Airport produced noise »

The towels are not too clean, there are visible marks in it. At one of the night, the air-con actually provide some noises, caused me awake and very hard to get back to sleep anymore. Other than that, it is quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kewyl, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Agustina L. Solo - 17/01/2019 AccorHotels certified review
« friendly staffs »

The room was quite lovely and clean. The location is very strategic a lot of restaurants and street food around so you won't be hungry. Pretty close to the mall. If you walk if it takes 8-10 minutes, but the weather was scorching and humid. I took grab and paid about 11k or less than $1

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agustina L., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Sucipto S. Business - 12/01/2019 AccorHotels certified review
« This will be the last time I will be staying threr »

The hotel need major maintenance badly, the staffs was helpful and great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sucipto s., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Ricci C. Couples - 04/01/2019 AccorHotels certified review
« Nice but could be better »

The room is nice and clean, but the air con is to noisy, and the food during breakfast not really good although is acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricci C., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Tantiyo Solo - 04/01/2019 AccorHotels certified review
« Smile up please »

I was arrived at Ibis Arcadia hotel around 6pm and welcomed with flat face when I am check in. I think it will be great if you welcome all customer, however they are with warm smile. Other service was so so.. nothing impresive nor bad. Air conditioning along the aisle not really cool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Tantiyo, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Laurence L. Friends - 30/12/2018 AccorHotels certified review
« Rundown and not worth the money »

Aircond leaking, toilet doesn't function well. Water pressure issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Laurence L., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri L. Front Office Manager

Andreasitorus Business - 27/12/2018 AccorHotels certified review
« Pretty Good Services »

Ive stay for 3N in ibis tamarin & 2N in ibis arcadia jakarta, its verygood service since ive arrived @ reception till in my room, what i wud have to seen more from ibis tamarin & arcadia are well trained front officer to speak patiently & warmly, also the food variety can be more. Hope it will developbur hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Andreasitorus, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Arry Business - 24/12/2018 AccorHotels certified review
« Good Service »

Good Service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ARRY, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Uzie Families - 23/12/2018 AccorHotels certified review
« Good & Nice »

Friendly staf and good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Uzie, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Martin Business - 14/12/2018 AccorHotels certified review
« Good experience »

First time for me to stay in ibis Arcadia. Sevice is good, also location in the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Martin, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Hani K. Solo - 12/12/2018 AccorHotels certified review

Strategic place...humble employment...but the corridor went to the room its so hot..btw overall its good hotel for stay..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Hani k., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Dazz Families - 03/12/2018 AccorHotels certified review
« pleasant stay »

hotel vey nice. very clean & great location easy access for shopping & culinary..

Our hotel has responded to the review
Our hotel has responded to the review

Dear dazz, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Business - 02/12/2018 TripAdvisor review
« Good locastion and good hotel »

I had another satisfying and comfortable 2 nights stay at the Ibis Jakarta Arcadia recently. Couldn't ask for more for the price I paid. The Hotel is well located to many restaurants all well within walking distance. The room I had was comfortable , quiet and I had a very relaxing and peaceful sleep. I would like to say well done to the management and team at Ibis Jakarta Arcadia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear georgekhor2015, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

F Couples - 01/12/2018 AccorHotels certified review
« Good service »

Room a bit old fashion especially bathroom but well maintained, bed was comfortable, very quiet room and staffs are polite from security, reception, room attendant and restaurant greeter. Tried the breakfast, as expected for 90k/pax. However nowadays electrical socket in room was important and i can’t find any. Overal it was a good one. Thank you Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear F, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Alexander Couples - 28/11/2018 AccorHotels certified review
« "Home" Away from Home (for Many Years) »

Always felt welcomed by every single one of the staff members over the past years. Having to travel between continents (and cities) several times a year, it always helped to come back to a welcoming "home" away from home. This includes everyone without exception; from the security officer outside the hotel, the reception desk, up to the restaurant staff members. After many years staying at the hotel, everyone also seemed to know my need for double shot espresso, how I'd like egg to be cooked for breakfast, and super cold beer for the evening. The attentive and helpful staff members certainly make the hotel very welcoming and special. After a hot, humid and busy day out in Jakarta, it's always good to go back to this nice and welcoming "home". Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexander, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Rac80 Friends - 20/11/2018 AccorHotels certified review
« Cheap and nice place »

Hotel room is comfortable. Hotel staff is friendly. No fridge in the room which is inconvenience when we want to have chill drink. Ask for ice from staff and was told only have a glass of ice available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rac80, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Irma Business - 14/11/2018 AccorHotels certified review
« Disappointing »

It was taking more than half an hour for to check out because the housekeeping didn't post my laundry bill, so I have to wait for them to look for the list and posted. I have paid for my stay in advance so that the check out process will go faster. This has cause me my time and makes me very late for my meeting. This is truly a disappointing stay for me, if there are other options, I dont think I will stay here in the near future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Irma, Thank you for taking the time to tell us about your experiences at the ibis Jakarta Arcadia and please accept my sincerest apologies for the inconvenience caused upon departure. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

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