Hotel - ibis Jakarta Arcadia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jakarta Arcadia Hotel

4.0/5 782 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • JAKARTA SOEKARNO-HATTA INTL.
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 93 rooms
  • 65 non-smoking rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Jakarta Arcadia

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 782 reviews
Business - 20/01/2019 TripAdvisor review
« Cleanliness needs to improve | Airport produced noise »

The towels are not too clean, there are visible marks in it. At one of the night, the air-con actually provide some noises, caused me awake and very hard to get back to sleep anymore. Other than that, it is quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kewyl, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Business - 02/12/2018 TripAdvisor review
« Good locastion and good hotel »

I had another satisfying and comfortable 2 nights stay at the Ibis Jakarta Arcadia recently. Couldn't ask for more for the price I paid. The Hotel is well located to many restaurants all well within walking distance. The room I had was comfortable , quiet and I had a very relaxing and peaceful sleep. I would like to say well done to the management and team at Ibis Jakarta Arcadia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear georgekhor2015, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Business - 19/08/2018 TripAdvisor review
« Excellent Hotel and Good Location. »

I checked into the hotel on the 13th August and stayed for 3 nights. The room allocated to me was excellent , comfortable , clean and very quiet . I slept very well throughout the duration of my stay. The staff were excellent , well mannered and always smiling. The hotel is situated in a good location with many shops and restaurant nearby well within walking distance. Importantly also it was very easy to catch a taxi for travels to all my appointments in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear georgekhor2015, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experiences and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Couples - 14/07/2018 TripAdvisor review
« its a budget hotel »

no one handle ur luggage just they give the key , breakfast was mostly Indonesian food with many bugs keep biting while u have ur breakfast, no central ac and the unit far from bed location is the best on this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear mishalmusameh, Thank you for taking the time to tell us about your experiences at ibis Jakarta Arcadia. Please allow me to express my sincerest apologies for the experiences which did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer therefore your feedbacks is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciated for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Business - 21/01/2018 TripAdvisor review
« Consistency in Value and Quality Service »

I have been staying in this hotel for my short business trips over the last 18 months, and they have lived up to my expectation in terms of quality and value for money for a small hotel. I am impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KhorHH, Thank you very much for choosing us and taking the time to share your great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us. I will definitely share this valuable comment to the team, as it is certainly the best motivation for us to do even better in the future. :) Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Best regards, Stanislaw Pajdzinski General Manager

Solo travel - 29/12/2017 TripAdvisor review
« Fantastic stay! As usual. »

The room look old, but it was fine. I need a room to sleep only anyway, and I had a good one. So thats a good thing. They provide basic toiletries also so dont need to worry. Special shoutout to Pak Abdullah who checked me in! Keep spirit on your night shift ya Pak!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dinda Ayunda R, Thank you very much for always choosing us and taking the time to share your great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us. I will definitely share this valuable comment to the team and especially our staff Abdulloh, as it is certainly the best motivation for us to do even better in the future. :) Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Sincerely, Stanislaw Pajdzinski General Manager

Family - 19/11/2017 TripAdvisor review
« a very comfortable stay »

My first time at this hotel, and my family and I thoroughly enjoyed our stay. Check in was smooth, and the fruit platter brought up to our room was a pleasant surprise. The hotel staff were very attentive and friendly. The food in the restaurant was well prepared and served, though a little more attention at breakfast to ensuring there is an adequate supply of food could be looked at. When I am in this area during future visits to Jakarta, I will certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Crossgaryroyc, Thank you very much for choosing us and taking the time to share your first time stay with great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us :) Thank you for giving us an input to ensure our quality is top notch. And I present my sincere apologies there is an adequate supply for food, our executive Chef and the Food & Beverage team apologize for this inconvenience. The team will give extra attention on this matter to ensure quality is up to expectations of our Guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Best regards, Stanislaw Pajdzinski General Manager

Solo travel - 12/11/2017 TripAdvisor review
« Location Location Location »

walking distance to Sarinah, and Jalan Sabang for the hawker fare, i walked as that is the easiest and fastest way to get around. and it is so close to other malls as well. Staff are friendly, attended to my need in a jiffy. but the bathroom is a bit jaded. needs upgrading. the room was quiet , i could not even hear the ongoing construction next door

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Akhir_achmed, Thank you very much for choosing us and taking the time to share your great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us :) I am very please to read that your enjoy the hotel location, indeed Ibis Jakarta Arcadia is very well located :), in the heart of town near by the shopping mall, the famous market Tanah Abang, a lot of culinary spots in the Jalan Sabang. Indeed that Ibis Arcadia is right now processing to renovations which include entire bathroom, AC of the hotel as well as the building refurbishment and we just change our elevator with the new one. :) Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Best regards, Stanislaw Pajdzinski General Manager

Burhan1948 Solo travel - 11/11/2017 TripAdvisor review
« Nothing good to say. »

My stay was normal until I arrived in my room and found the mini fridge in the room was not working.. It was deliberately made not operational. Being a silver card member of Le Accor, I was promised (in writing) of a welcome drink but was not given one. At breakfast, the coffee taste bad and I had to go to STARBUCKS to get better quality coffee. I wonder how IBIS can promise the quality breakfast yet deliver below standaard fare.. Very dissapointed but will allow the GM to improve on this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Burhan1948 Thank you for shaing the feedback regarding your last stay again. We had occasion to discuss your remarks directly in hotel but let me back to some points hoping that you will still find our services valuable for future visits in Jakarta. Our fridges are in good condition but you had excellent sugestion to keep them all the time ON, so when guest check-in its already cold. We have implemented that standard to all rooms. Nevertheless hope that new fridge we provided to you after our chat fulfill your needs. For the welcome drink I must truly appologize, maybe it was not properly explained to you during check-in but we not serve welcome drinks directly. You received coupon together with other colaterals, which you can use at any time of your stay for the drink. We do it based on our loyalty members feedback who sugested to have choice of the time to enjoy them drink. Regarding coffee at the breakfast, I feel sorry that we couldnt meet your standards. After our conversation on the next day we offered you one of the premium Indonesian traditional coffee but I was told its not what you like as well also we offered espresso from coffee we use in all Ibis Hotels. Personally I am passionate about coffee and I know how important it is to get the right product with the right quality. Just feel sorry that in our hotel we couldn't find what you really like. We take your feedback very seriouslly and we will keep trying to improve in all areas of hotel service and product. Let me also add that we try to deliver best experience to all our guests but particulary to our loyalty members like you. Your sugestions will make us work even hurder to meet and exceed all guests expectations. I hope we will have a chance to talk directly again during your future stay and hope that you will notice improvement. Cordially. General Manager Stanislaw Pajdzinski

Shadee95 Couples - 24/10/2017 TripAdvisor review
« You will not regret...!!!!!! »

Nice hotel, nice room, very clean , easy access to restaurants and shopping malls, value for money, staff was very polite, their security is very helpful, for breakfast you will have plenty of choices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shadee95, Thank you very much for taking the time to share your wonderfull experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us :). I am very please to read that your enjoy the hotel location, indeed Ibis Jakarta Arcadia is very well located near your Offices :), in the heart of town near by the shopping mall, a lot of culinary spots. Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Sincerely, Stanislaw Pajdzinski General Manager

Couples - 20/04/2017 TripAdvisor review
« Ibis Arcadia Experience »

The hotel is average but centrally located. The air-conditioning leaked despite our reporting it and attended to by the maintenance staff. This may be due to condensation. Cannot say, I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burhan1948, Thank you for posting your review of your last stay at Ibis Jakarta Arcadia. First of all my sincere apologies for inconveniences you had experienced during your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have well noted on your comments related to the AC condition. I am very please to inform you that Ibis Arcadia is right now processing changing new AC, If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Farras O Business - 23/03/2017 TripAdvisor review
« Good service »

I stayed at Ibis Arcadia for a night during a short business trip. I checked in and checked out swiftly, and also got a free upgrade to a larger room but with a strange view of very large empty land. Overall, it was a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farrasoctara, First of all thank you for choosing Ibis Arcadia for the place to stay during your last trip to Jakarta. I also appreciate your time to share the feedback on TripAdvisor. My team and I are pleased that you had an wonderful time here, it's our pleasure to read our Guests are satisfied with our services and our product. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Friends getaway - 21/12/2016 TripAdvisor review
« Nice hotel with good location »

Overall stay is good, though the aircon in the room is not cool enough. For breakfast menu, suggest to add more variance for pastries. Maybe can add some cakes. The location itself at central area with food place surrounding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LolitaJakarta, First of all thank you for choosing Ibis Arcadia for the place to stay during your last trip to Jakarta. I also appreciate your time to share the feedback on Trip Advisor. I truly apologize for all the inconveniences during your stay, we noted about our Air Condition was not cool enough. Our Chief Engineering and team will be more pay attention to all Air Condition in the room. Also our Executive Chef will reviewed about your suggestion regarding cakes in during the breakfast time. I am very please to read that your enjoy the location, indeed Ibis Jakarta Arcadia is very well located, in the heart of town near by the shopping mall, banks and administrative offices. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Business - 27/11/2016 TripAdvisor review
« Easy transport and good price »

I always love to stay at this hotel. It's easy to get there, and near to TransJakarta bus station. Near to food street area at night and it just a minute away from Monas as the heart of Jakarta. Since the parkig area is so small, it is better to get here using public transportation. The room is ok, food is ok, overall I'm satisfi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayom_Rahwana, Thank you for your kind review on TripAdvisor about your recent stay at ibis Jakarta Arcadia! I am very please to read that your enjoy the location, indeed Ibis Jakarta Arcadia is very well located, in the heart of town near by the shopping mall, banks and administrative offices. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Friends getaway - 11/11/2016 TripAdvisor review
« A pleasant overnight stay »

The hotel was not difficult to find and is accessible to public transports - easy to get taxi and a walking distance to the Sarina trans Jakarta bus station. There is a nearby mall where you could find things to buy and decent eating places. Money changers are also around the block with one operating 24hours. We noted some girls for hire lurking the street nearby the hotel by nightime but relatively safe to walk even at the middle of the night. A police station is located at next corner of the hotel. I can refer this hotel to other friends traveling to Jakarta in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear drdan995, Thank you for your kind review on TripAdvisor about your stay at ibis Jakarta Arcadia! My team and I are pleased that you had a pleasant overnight stay here, it's our pleasure to read our Guests are satisfied with our services and our product. I am very please to read that your enjoy the location, indeed Ibis Jakarta Arcadia is very well located, in the heart of town near by the shopping mall, banks and administrative offices. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Ayom_Rahwana Business - 22/07/2016 TripAdvisor review
« Feel Welcomed »

I feel welcomed in this hotel. They've set everything before my arrival and it was very nice for me. My little advice is it is better to give chilli sauce in a litle pot/plate than one piece sachet (i've order room service for burger and I think it is not enough just one sachet hehehe)

Our hotel has responded to the review
Our hotel has responded to the review

Dear bapak Ayom_Rahwana, Thank you for your kind review on TripAdvisor about your stay at ibis Jakarta Arcadia! My team and I are pleased that you had an wonderful time here, it's our pleasure to read our Guests are satisfied with our services and our product. We have small note regarding chilli sauce, The Chef and the Food & Beverage team apologize for this inconvenience. The team will give extra attention on this matter to ensure quality is up to expectations of our Guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

KhorHH Business - 04/07/2016 TripAdvisor review
« Overall A Reliable Hotel »

This was the 3rd time I stayed at Ibis Jakarta Arcadia, a clean, well maintained and reliable hotel. The only short-coming was the weak wifi access in the hotel, I was not able to have effective connection throughout my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KhorHH, Thank you for your kind review on TripAdvisor about your recent stay at ibis Jakarta Arcadia! My team and I are pleased that you had an wonderful time here, it's our pleasure to read our Guests are satisfied with our services and our product. Thank you for bringing up the internet connectivity issue we're working closely and as fast as possible with our new IT and internet provider to follow up the unstable connection in the Hotel. Thanks again for your review and looking forward to welcome you back in our Hotel during your future travels. Best Regards, Stanislaw Pajdzinski General Manager Hotel Ibis Jakarta Arcadia

Couples - 18/06/2016 TripAdvisor review
« my stay at the Ibis Arcadia »

The Hotel was nice the staff were grate I would happily stay there again, the Hotel was central to most things. The staff was honest I was out of my room and they found my watch and left it on he bed for me to find

Our hotel has responded to the review
Our hotel has responded to the review

Dear tobeice68, Thank you for your kind review on TripAdvisor about your recent stay at ibis Jakarta Arcadia! My team and I are pleased that you had an wonderful time here, it's our pleasure to read our Guests are satisfied with our services and our product. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

drsaz Family - 06/06/2016 TripAdvisor review
« Great Location »

Went to Jakarta for 5 days and 4 nights and stayed at Ibis Jakarta Arcadia. The location is fantastic. Its very near to the famous Jalan Sabang Street Food Center. The excellent Garuda Restaurant with their outstanding Nasi Padang is only 50 meters away. Its also very near to all the famous shopping centers like The Sarinah Thamrin, Tanah Abang, Pasar Baru and Plaza Indonesia so we get to savor various types of shopping. The only negatives are the bathrooms and the toilet bowls. The towels are worn out and the toilet bowls are dirty and need to be changed or maybe the hotel should find better detergent and cleaners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear drsaz, We very much appreciate your comments regarding your stay at the Ibis Jakarta Arcadia! Thank you for choosing us as your place to stay in Jakarta. I am very please to read that your enjoy the location, indeed Ibis Jakarta Arcadia is very well located, in the heart of town near by the shopping mall, banks and administrative offices. I am very please to inform you that Ibis Arcadia is right now processing to renovations which include entire bathroom and AC of the hotel as well as the building refurbishment. Thanks again for your review and looking forward to welcome you back in our Hotel during your future travels. Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

Solo travel - 12/04/2016 TripAdvisor review
« VALUE FOR MONEY »

I have been staying in this hotel many times. The main reason is because of the price, it is value for money. With the price I paid, I get a decent size, clean and well-maintained room plus a queen size bed. The location is also an added advantage, near to malls, restaurants and tourist attractions. There are a lot of hotels nearby but I just need a room to sleep as I will be outside almost the whole day so it is not necessary for me to spend my money on luxury or 'posh' hotels with very big rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MadS0ul, Thank you for your kind review on TripAdvisor about your recent stay at ibis Jakarta Arcadia! My team and I are pleased that you had an wonderful time here, it's our pleasure to read our Guests are satisfied with our services and our product. Thanks again & looking forward to welcome you back on your next visit to ibis Jakarta Arcadia! Best Regards, Stanislaw Pajdzinski General Manager Ibis Jakarta Arcadia

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