Hotel - ibis Jakarta Arcadia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jakarta Arcadia Hotel

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4.0/5 692 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Wheelchair access
  • All-you-can-eat breakfast buffet
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • JAKARTA SOEKARNO-HATTA INTL.

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • JAKARTA SOEKARNO-HATTA INTL.
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 93 rooms
  • 29 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 992 reviews

Our guest reviews for ibis Jakarta Arcadia

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 692 reviews
AccorHotels certified review
Mike S. Business - 05/12/2017
« Mr »

Friendly staff check in experience always gooc

AccorHotels certified review
Anonymous Business - 29/11/2017
« Residential Meeting Package »

Service is pretty good. The main meals are varied and tasty. For the coffe break is less varied to be increased again. Please have each of our Meetings in mainstream twin share because our client is majority of men. I was very comfortable staying at Ibis hotel

AccorHotels certified review
Addin M. Business - 28/11/2017
« As always »

Feel at home

AccorHotels certified review
S.a. Couples - 28/11/2017
« Decent hotel but maybe need a little upgrading. »

When we stayed, the air conditioner was not really cold and it was leaking. To their credit, they managed to get someone to look at it and the aircon was decently cold for the rest of our stay, though still leaking a little bit. The bathroom looked a bit tired and old though clean. There needs to be more electrical plugs in the room. There was only one near the coffee/tea station and nowhere else. Nowadays people have multiple electronics with them that need overnight charging so that was a bit of a problem. Luckily we had multiple-branch charger but otherwise not sure how we all could charge all of our electronics. The breakfast was superb and the restaurant staff was quick and very polite. Overall it was a pleasant stay but just hoping some items can be upgraded.

AccorHotels certified review
Vay Business - 27/11/2017
« great!!! »

internet is good, the staffs are friendly, and the food is delicious

AccorHotels certified review
Bernadeth B. Friends - 21/11/2017
« satisfying ❤️ »

lovin the service, especially the foods. huge thanks to ms. sylfi indriana ❤️

TripAdvisor review
Family - 19/11/2017
« a very comfortable stay »

My first time at this hotel, and my family and I thoroughly enjoyed our stay. Check in was smooth, and the fruit platter brought up to our room was a pleasant surprise. The hotel staff were very attentive and friendly. The food in the restaurant was well prepared and served, though a little more attention at breakfast to ensuring there is an adequate supply of food could be looked at. When I am in this area during future visits to Jakarta, I will certainly stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Crossgaryroyc, Thank you very much for choosing us and taking the time to share your first time stay with great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us :) Thank you for giving us an input to ensure our quality is top notch. And I present my sincere apologies there is an adequate supply for food, our executive Chef and the Food & Beverage team apologize for this inconvenience. The team will give extra attention on this matter to ensure quality is up to expectations of our Guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Best regards, Stanislaw Pajdzinski General Manager

AccorHotels certified review
Tomy L. Families - 14/11/2017
« Good »

Nice location, small room but still ok. Great choice for those who spend most of the day outside meeting. Easy access.

AccorHotels certified review
Anonymous Business - 13/11/2017
« comfortable and efficient »

overall it was good. I would've preferred some other options at breakfast (not quite so savory) but it was adequate. Staff were very friendly and warm.

TripAdvisor review
Solo travel - 12/11/2017
« Location Location Location »

walking distance to Sarinah, and Jalan Sabang for the hawker fare, i walked as that is the easiest and fastest way to get around. and it is so close to other malls as well. Staff are friendly, attended to my need in a jiffy. but the bathroom is a bit jaded. needs upgrading. the room was quiet , i could not even hear the ongoing construction next door

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Akhir_achmed, Thank you very much for choosing us and taking the time to share your great experience here at Ibis Jakarta Arcadia! It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us :) I am very please to read that your enjoy the hotel location, indeed Ibis Jakarta Arcadia is very well located :), in the heart of town near by the shopping mall, the famous market Tanah Abang, a lot of culinary spots in the Jalan Sabang. Indeed that Ibis Arcadia is right now processing to renovations which include entire bathroom, AC of the hotel as well as the building refurbishment and we just change our elevator with the new one. :) Thanks again & looking forward to always welcome you back on your next trip to ibis Jakarta Arcadia! Best regards, Stanislaw Pajdzinski General Manager

AccorHotels certified review
Nyu Business - 11/11/2017

Maybe breakfast must various

TripAdvisor review
Burhan1948 Solo travel - 11/11/2017
« Nothing good to say. »

My stay was normal until I arrived in my room and found the mini fridge in the room was not working.. It was deliberately made not operational. Being a silver card member of Le Accor, I was promised (in writing) of a welcome drink but was not given one. At breakfast, the coffee taste bad and I had to go to STARBUCKS to get better quality coffee. I wonder how IBIS can promise the quality breakfast yet deliver below standaard fare.. Very dissapointed but will allow the GM to improve on this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Burhan1948 Thank you for shaing the feedback regarding your last stay again. We had occasion to discuss your remarks directly in hotel but let me back to some points hoping that you will still find our services valuable for future visits in Jakarta. Our fridges are in good condition but you had excellent sugestion to keep them all the time ON, so when guest check-in its already cold. We have implemented that standard to all rooms. Nevertheless hope that new fridge we provided to you after our chat fulfill your needs. For the welcome drink I must truly appologize, maybe it was not properly explained to you during check-in but we not serve welcome drinks directly. You received coupon together with other colaterals, which you can use at any time of your stay for the drink. We do it based on our loyalty members feedback who sugested to have choice of the time to enjoy them drink. Regarding coffee at the breakfast, I feel sorry that we couldnt meet your standards. After our conversation on the next day we offered you one of the premium Indonesian traditional coffee but I was told its not what you like as well also we offered espresso from coffee we use in all Ibis Hotels. Personally I am passionate about coffee and I know how important it is to get the right product with the right quality. Just feel sorry that in our hotel we couldn't find what you really like. We take your feedback very seriouslly and we will keep trying to improve in all areas of hotel service and product. Let me also add that we try to deliver best experience to all our guests but particulary to our loyalty members like you. Your sugestions will make us work even hurder to meet and exceed all guests expectations. I hope we will have a chance to talk directly again during your future stay and hope that you will notice improvement. Cordially. General Manager Stanislaw Pajdzinski

AccorHotels certified review
Suciadi A. Business - 08/11/2017
« Suitable for business trip »

Nice and welcome staff

AccorHotels certified review
Hendar H. Business - 07/11/2017
« Hotel with good location »

Location close to everywhere, surrounding the hotel a lot of restaurant and night market. To shopping mall only few minute. The staff very friendly and helpul, when i ask move to another room because the air conditioning problem they are response very quick. The breakfast was good and the staff very friendly.

AccorHotels certified review
Chen I. H. Couples - 06/11/2017
« Nice location and friendly staff »

Stratergy location of sarina area, many eatery around the hotel.

AccorHotels certified review
Zuesdy H. Couples - 06/11/2017
« Nice place to stay »

Whatever we asking for, the house keeping staffs made a quick and good response....

AccorHotels certified review
Dadang T. Business - 04/11/2017

I didn't find toothbrush and bath towel when I go to bath room, I should call and waiting for long time...

AccorHotels certified review
Indah P. Couples - 26/10/2017
« NICE STAY »

the staffs are friendly and very helpful

AccorHotels certified review
Lie L. Couples - 26/10/2017
« F&B Great, Quality of Sleep Great, Poor Bathroom »

We stayed for 2 night, arrived at 01.30 PM. We had our lunch at the restaurant, the staff was very helpful (Ms. Susi P *wish didn't got the wrong name), she ask us to took food challenge & we won it (got 21% food voucher) & also a guy who helped us to open the wine bottle. They gave us room as requested, high floor (7th) & double bed. Quite bit surprise with the condition of the Bathroom..it was soooo baaddd....you guys really need to upgrade it. The Design, the lighting, the color of the closet & the curtain...ohhmaai...please changed it into Glass Partition. The taste of food OK, the breakfast was average. and the coffee machine, i don't know, i found it not as good as at IBIS Manado. The Location was great, you can found many Food Street & it was greeaaattt...!!!. would i comeback to stay??? heum...you should do more guys.... Love & Spirit.

AccorHotels certified review
Rendra Business - 25/10/2017
« Workshop »

saya meeting saja

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