Hotel - Mercure Hotel Schiphol Terminal
Mercure Hotel Mercure Hotel

Mercure Hotel Schiphol Terminal

4.0/5 99 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Shoe shine machine


  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • Copy/print service available
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Our rooms

You can choose the room that meets your requirements, to ensure you have a relaxing night. Choose from our Standard Rooms and enjoy all the amenities they provide, including free WiFi.

  • 32 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 1,613 reviews

Our guest reviews for Mercure Hotel Schiphol Terminal

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 99 reviews
Sue H. Couples - 09/10/2018 AccorHotels certified review
« Mrs »

Great attentive service, the room was ready and immaculate. We were very refreshed after our rest. Thanks so much.

Gwen B. Friends - 09/10/2018 AccorHotels certified review
« One hundred percent satisfied »

Immaculate. Well appointed. Excellent beds and amenities. Quiet. Convenient.

Markus W. Solo - 08/10/2018 AccorHotels certified review
« Convenient stay for an overnight stop-over »

Generally very good stay, just a bit far form the arriving / departure gates E. The mattress was quite soft and thus sleeping comport reduced.

Inna Families - 08/10/2018 AccorHotels certified review
« Good hotel at the airport »

The hotel itself is excellent. The beds are comfortable, the shower is spacious. A little stuffy in the room because of the lack of a window. The downside is very great - you can not come in with suitcases.

Henry I. Solo - 05/10/2018 AccorHotels certified review
« An extremely comfortable room in which to sleep during a stopover at Schiphol. »

Excellent service from reception on checking in and checking out.

Anonymous Couples - 03/10/2018 AccorHotels certified review
« We would be happy to stay again if the need arises. »

We had contact with one staff member only and she was absolutely wonderful. We arrived thinking we would be in a very tiny room. We were so pleased to find the accommodations to be so much more than we expected. The room was clean, comfortable and quiet. We were able to get some much needed rest.

S T. Couples - 02/10/2018 AccorHotels certified review
« Consistently good »

Always a welcoming retreat after a long journey. Your reception staff are great.

Christian Business - 01/10/2018 AccorHotels certified review
« Clean room, soft bed and silent - everything I need for a good nights sleep »

I stay at your hotel about 4-5 times per year and it is always a good nights sleep prior to final leg going back to the US.

Anonymous Business - 30/09/2018 AccorHotels certified review

Staff very pleasant at checkin but just after 12 I was woken by drilling and banging noises this went on for about an hour

John D. Friends - 30/09/2018 AccorHotels certified review
« Very good for an overnight stay at AMS »

Every thing was fine. Front desk welcome was friendly. Tea/coffee in the room with bottles of water assisted. The only negative was trying to locate the hotel following signage from the concourse - it was poor if any.

Solo travel - 30/09/2018 TripAdvisor review
« Dirty and unfriendly »

Hi,My room was dirty and when I tried to check in early which i was not aware I was doing, I was subsequently advised was not possible, in a most abrupt manner. When I returned at 8pm to check in again, as I was advised by the woman earlier that I couldn't check in a minute earlier, a very nice young man was extremely polite and helpful. He should be commended for his attitude and the female should be given further customer training.Most importantly the room was dirty and the shower still had hairs in it from the previous occupant.

Anonymous Friends - 29/09/2018 AccorHotels certified review
« convenient comfort »

great location. easy to find. very comfortable. great to have electrical outlets at bedside on both side. water bottle was nice touch. It was hard to figure out the water temp in the shower and when I called reception, I got a recording. I tried to call twice. Finally I went into the hall to get help. it was frustrating to have to go out of room and noreply from reception. outside of this, everything was fabulous. easy check in and checkout too.

Dave Couples - 26/09/2018 AccorHotels certified review
« Be careful of incoming and outgoing gates, not as convenient as advertised »

Good luck looking for the location on "official" Mercure or Schiphol terminal maps. You'll see everything from unhelpful to wrong information. Only real help was found in reviews. FYI, go to exit for F gates from the main hall and look for the stairs to the second floor. Oddly there's only stairs going up, with escalator going down. It's also the location of the only Mercure sign in the building. As far as being "inside" security, is a bit misleading. It depends on where you're coming from and going to. There is a "border security" between Gates D and E, where going toward E is automated passport scan, going out toward D you must see an officer. So coming from Switzerland at Gate B, I went thru with no one in line to get to the hotel. The next morning going to Iceland from Gate D, I had a 45 minute wait with at least 1000 people in line to get back thru the other way. It's all the bizarre Schengen non-Schengen thing. Beware of other reviews concerning necessity to actually pick up luggage and store it in locker, it all depends on your final destination. More European weirdness. So you are only getting a security advantage if you arrive on E and above, and leave the same gates. The actual room was fine, although WiFi didn't work and the 9 to 9 time limit was only luckily good for our situation. Probably wouldn't choose this place again.

Wendy P. Friends - 25/09/2018 AccorHotels certified review

Enjoyed the option of staying at the airport, the staff was very courteous and helpful and the room was attractive and spotlessly clean.

Dt W. Couples - 24/09/2018 AccorHotels certified review
« efficient as expected »

brief overnight between flights. bed, tv, aircon and bathroom worked fine.

Business - 21/09/2018 TripAdvisor review
« Couldn't not access to hotel because no boarding pass as I was there just for a meeting and when booking on accor site »

Couldnt access to hotel because of no boarding pass as I was in schipol airport just for a meeting. And I must say phone contact with hotel was not at all customer centric. I ask for credit note but so far no answer which is unacceptable !I m gold customer but ....

Alison Solo - 20/09/2018 AccorHotels certified review
« Supreme efficiency »

From check in to departure a fantastic stay. Staff amazing and very friendly. Comfort nights sleep.

Anonymous Business - 18/09/2018 AccorHotels certified review
« Fantastic. »

I really enjoyed my stay. The woman at the reception when I checked in was the very epitome of hospitality. She was welcoming, warm, and extremely pleasant. Please thank her for me.

Anonymous Families - 17/09/2018 AccorHotels certified review

Very pleasant and convenient

S. W. Couples - 16/09/2018 AccorHotels certified review

This was our 3rd stay. The room is comfortable and the staff is very helpful and easy to talk to.

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