Hotel - Mercure Lisieux Hotel Normandie
Mercure Hotel Mercure Hotel

Mercure Lisieux Hotel Normandie

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3.5/5 305 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 6.5  EUR
  • Babysitting on request  (Nearby)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Paying)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our two available room categories: Standard Room with a double bed and sofa bed or a Mansard Roof Room with twin beds.

  • 71 rooms
  • 36 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 769 reviews

Our guest reviews for Mercure Lisieux Hotel Normandie

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 305 reviews
AccorHotels certified review
Dont A. P. D. M. E. I. G. B. S. P. A. C. Business - 14/06/2018
« Very satisfactory. Highs ervice orientation. »

Very good. The late diner served upon my arrival first day is anexcellent service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lisieux Normandie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alain LARUE Directeur

AccorHotels certified review
Joseph S. Families - 09/05/2018
« Welcoming courteous and a very pleasant stay as always. »

The New look hotel is excellent. Everything is spotless and clean. Staff were pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Mark Friends - 24/04/2018
« Very enjoyable stay »

Room was nice and well presented, we did not require make for 2nd day but staff was happy to supply additional bathmat and coffee; breakfast was very good although on second morning quite a few thing ran out, probably due to large party eating together; it would have been nice to have been able to sit outside as the weather was lovely, but there were no seats.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
B. Couples - 25/03/2018
« Ce que l'on attend!!. »

Idem.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lisieux Normandie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alain LARUE Directeur

AccorHotels certified review
Laure Business - 21/02/2018
« Simple and easy. No frills. »

The hotel is comfortable and the service is great. The room I stayed in was simple but had all the amenities I needed. I enjoyed the complimentary Evian water. The only thing I do not like is the shower body+hair gel. I think you should invest in better body products. It seems that the rooms were re-painted not that long ago and you could see some of the work wasn't very well finished, but that is just a little thing that didn't bother my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Madame D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lisieux Normandie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Alain LARUE Directeur

AccorHotels certified review
Dwayne B. Business - 01/02/2018
« Attentive staff. Clean comfortable room. »

Attentive staff. Clean comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DWAYNE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Anonymous Families - 05/01/2018
« OK »

Room clean and comfortable. Food very average. Bread not fresh, heated from frozen. Frites very poor. Breakfast ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Thierry Business - 21/12/2017
« AGREABLE »

TRES BON ACCUEUIL. CHAMBRE AGREABLE. LE RESTAURANT PROPOSE DE TRES BONS PLATS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lisieux Normandie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alain LARUE Directeur

AccorHotels certified review
Surasak T. Business - 08/12/2017
« OK »

Front desk zone are modifying, I understood that is normal to get smell of color and see many thing not feel good. but it is not the problem for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SURASAK T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Richard Couples - 07/12/2017
« Up to usual standard »

Despite works in progress - all went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Sue &. R. Couples - 07/11/2017
« We felt like we were staying in a hotel back in the 60's »

There was no heating on in the room when we arrived. Room design and dimensions not adequate as website picture and description did not live up to expectations. There wasn't room to swing a cat. Restaurant dinner menu, very poor choices and out of date. The cold buffet display and content, eg. the sad salad etc. was totally exposed as were the desserts. Rump steak was inedible, served with a few sad fries, no garnish. We daren't risk the desserts which were exposed. Breakfast, safety concerns re waffle hot plate being left on near to toaster, trailing wire across threshold to serving area. We just couldn't wait to get out of the place. The worst hotel we have ever experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lisieux Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alain LARUE Manager

AccorHotels certified review
Clive S. Friends - 20/09/2017
« Perfect for comfortable overnight stay en route »

Everything up to standard expected of Mercure. Comfortable and no problems. Rooms a bit small at this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIVE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La gouvernante Anne

AccorHotels certified review
A. Couples - 03/09/2017
« Top »

Personnel au top

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lisieux Normandie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Alaina LARUE Directeur

AccorHotels certified review
Anonymous Couples - 29/08/2017
« Excellent Value »

As a platinum member, it is confusing and sometimes embarassing when some Accor hotels offer both of us a welcome drink and others only offer one for me and not for my wife. The staff in Lisieux were excellent but they and we felt awkward about this complimentary drink confusion. The night before at Mercure Niort it was embarassing the opposite way round! Please make clear to Platinum members exactly what the policy is...I'd be happy with 0, 1 or 2 drinks as long as it was clear what the offer was. Thank you Otherwise, excellent stays, as ever SA

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Brian O. Couples - 15/08/2017
« A pleasant stay »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Krish Families - 08/08/2017
« Happy »

Good. A great hotel to break up our 500 mile drive from Calais to Brittany. Good food in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTIEN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Ita Business - 02/08/2017
« Good for Business trip »

very effective

Our hotel has responded to the review
Our hotel has responded to the review

Dear WICAKSONO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Richard S. Couples - 02/08/2017
« Always a reliable standard at this hotel. »

I have stayed at Lisiuex in the past. Staff are always helpful and allow me to attempt my limited French! As in the past the room was clean and well serviced. I did think that more milk, tea and coffee in the room would be helpful. Breakfast was self service and was fine with a choice of hot and cold dishes. Easy access to main routes and plenty of car parking. I like this hotel and will stay here again when I am in this part of France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Thierry B. Couples - 02/08/2017
« A very warm welcome during a busy period »

A very warm welcome on our arrival and although the hotel was very busy, the young lady at reception was excellent under pressure. We wanted to have dinner and she told us a delay of 45 minutes was to be expected. She managed to get a table for us in 30 minutes. Exceptional service! The room was clean, comfortable and well equipped. One small point, the tissue box in the bathroom was left empty. An excellent stay and the bonus of a free breakfast for over 60's!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

AccorHotels certified review
Christine Couples - 11/06/2017
« standard Mercure good for night stop »

Friendly welcome and clean room. One of the older style hotels I think as room quite small and no pictures. Concerned no guard on window to stop child falling out. We had the set meal which was quite acceptable

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