ibis Chur Hotel 2 stars

TripAdvisor rating 4.0/5 398 reviews
ibis Chur
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+ 16 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 CHF
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Snow Skiing (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Chur

Richtstrasse 19
7000
chur
switzerland

Tel: +41812526060

Fax: (+41)81/2535022

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   1 KALCHBÜHL

  • By plane

    BASEL At 200km / 124.28 miles

  • By plane

    MALPENSA At 230km / 142.93 miles

  • By plane

    ZURICH At 132km / 82.02 miles

  • By car

    CHUR NORD At 6km / 3.75 miles

  • By car

    CHUR SÜD At 1km / 0.63 miles

  • By train

    CHUR At 1.5km / 0.93 miles

GPS :46.846023, 9.512218

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Mountain view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Mountain view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept

  • Max. number of persons: ‌4
  • Area: From 21
  • Views: City side, Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room with double bed and two sofa beds

  • Max. number of persons: ‌4
  • Area: From 22
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 13
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

MyRoom by Sascha: My Arosa - room with twin beds (35 x 79 in [90 x 200 cm])

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Chur

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,906 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

398 reviews

Fabulous stay in Chur

TripAdvisor rating 4.0/5

vanhelZ1ng Friends getaway - 10/07/2019 TripAdvisor review

Lovely hotel in Chur. Helpful and friendly staff always available to advise and reassure. Room was lovely with a balcony and private underground parking for our motorcycles. Everything up to the usual high standard.

Good location, cordial staffs.

Customer review rating 4.3/5

Nowshad Families - 07/07/2019 AccorHotels certified review

Situated at an excellent location. Taking bus no. 1 to reach to hotel in 10 minutes from Chur rail station. Rooms could have been equipped with tea/coffee facility. Collected hot water and cups from reception. The staffs at reception are were extremely helpful. There is no air conditioning in the room. Possibly at Chur, it was not expected rise to 28C. Again I would appreciate the staffs and provided me a portable fan for the stay. Overall I would give 4.5 out of 5.

Average

Customer review rating 4.3/5

Rp Families - 06/07/2019 AccorHotels certified review

Nice hotel, friendly staff, room too small and uncomfortably hot.

Customer review rating 4.3/5

Anonymous Families - 02/07/2019 AccorHotels certified review

No air conditioning system . Small space for a family room. Didn’t get to sleep well

Not up to the mark

Customer review rating 4.3/5

Hariharan Families - 01/07/2019 AccorHotels certified review

When compared with the other Accor hotel chains this ibis is very average. And definitely neither I will not come again nor recommend to someone. Great scope for improvement.

Great

Customer review rating 4.3/5

Suzanne S. Couples - 29/06/2019 AccorHotels certified review

We enjoyed our stay. Loved the fact that we able to use balcony.

Reception warm hospitality

Customer review rating 4.3/5

Maryw Friends - 23/06/2019 AccorHotels certified review

Very warm and professional receptionist make my stay relaxing n happy Clean room

Dear MARY W., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Team

Amazing staff !!!

Customer review rating 4.3/5

Anonymous Families - 18/06/2019 AccorHotels certified review

We booked the hotel in the last min, not expecting much. Turned out to be a wonderful stay - Silvia went out of her way to make us feel at home. Lovely hotel, fantastic staff !

Dear KAZUYO K., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Team

Professional Team

Customer review rating 4.3/5

Ahmad J. Business - 18/06/2019 AccorHotels certified review

Very friendly, Helpful and well organized team..

Dear AHMAD J., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Team

Not satisfied

Customer review rating 4.3/5

J Families - 12/06/2019 AccorHotels certified review

We were with our small child there. We were not happy with our room shower. Suddenly we get very cold water and then very hot water. Our child cried every time as we give him shower. Otherwise, nice view of the city and hills from our room.

Herzlichen Dank für Ihren Aufenthalt im ibis Chur und für Ihre Bewertung. Es tut mir leid, dass Ihr Aufenthalt Ihren Erwartungen nicht ganz entsprochen hat. Vielen Dank noch einmal für die Informationen. Wir haben Ihre Anliegen sehr ernst genommen und sofort mit unser Wartungsabteilung geprüft. Ich möchte Sie informieren, dass es wieder einwandfrei funktioniert. Bei Problemen mit dem Zimmer laden wir unsere Gäste ein, die Rezeption zu kontaktieren, sodass wir diese so schnell wie möglich lösen können. Wir hoffen, dass Sie uns wieder besuchen werden und uns die Chance geben, Sie von unserem Service zu überzeugen. Wir wünschen Ihnen ein schönes Wochenende. Mit freundlichen Grüssen Henriette
Customer review rating 4.3/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

The on-line procedure for checking-in was painful and then didn't work. I had to go through checking in again when I arrived.

Dear GRAEME P., We very much appreciate your comments regarding your stay at the ibis Chur. Unfortunately we faced some problems on the online check-in. in the meanwhile this problem has been solved by the IT. Next time the online check-in should work properly. we are sorry for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Chur

Everything you would expect from a hotel in this price bracket

Customer review rating 4.3/5

Brian Couples - 10/06/2019 AccorHotels certified review

Everything you would expect from a hotel in this price bracket. Would gladly stay there again. Was nice to have a balcony outside our room, unfortunately it was littered with cigarette butts.

Simple and good

Customer review rating 4.3/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

Staff are nice and bonus well come drink

Dear JUNKO S., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Team

good level price/ service

Customer review rating 4.3/5

Cd Families - 03/06/2019 AccorHotels certified review

great service at reception , room quite simple but clean. too low pressure for shower water and also not stable water temperature (risk of burning) no air conditioning control into the room, quite warm so. nice choice and quality of product at breakfast. I would recommend to set up a way of working for the home made cocking of the wafels...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ibis Team

It was very convenient and useful

Customer review rating 4.3/5

Shekhar B. Families - 30/05/2019 AccorHotels certified review

We were happy that the attendant was there to help us check in and also helped us with wifi etc. The room was a bit smaller for 3 of us but for an overnight stay, comfortable. Maintenance was good and we found the stay quite convenient and useful. Breakfast could be included in the price itself.

Dear SHEKHAR B., We very much appreciate your comments regarding your stay at the ibis Chur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Team

Great staff and cozy room

Customer review rating 4.3/5

Paul A. Couples - 27/05/2019 AccorHotels certified review

The stay at the Ibis Chur was uneventful with a great welcome by the front desk staff, The room was on the small side. No AC that we could notice. Could have used a couple of hand towels and some of the standard amenities such as shower cap, hand soap, a couple of water bottles.

Dear PAUL A., Thank you for taking the time to tell us about your experience at the ibis Chur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Team

Very tired hotel

Customer review rating 4.3/5

David. Friends - 20/05/2019 AccorHotels certified review

Dirty carpets. Decor tired and staff unfriendly

Dear DAVID L., Thank you for taking the time to tell us about your experience at the ibis Chur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Team

Alles Ok

Customer review rating 4.3/5

Anonymous Business - 14/05/2019 AccorHotels certified review

Alles Ok

B

Customer review rating 4.3/5

Vasco Couples - 25/04/2019 AccorHotels certified review

The room was too hot (more the 25 degrees) and the air conditioning is off. I had to open the window forcing to sleep with noise.

Dear VASCO V., Thank you for taking the time to tell us about your experience at the ibis Chur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Team

Very good trip

Customer review rating 4.3/5

Julien Couples - 23/04/2019 AccorHotels certified review

Pleasant stay in Chur

Dear JULIEN, Thank you for taking the time to rate out hotel. We are glad that you had a pleasant stay here. It is always a pleasure to receive positive feedback. I will share your comments with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Greetings from Chur, Ibis Team
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