Hotel - Pullman Bucharest World Trade Center
Pullman Hotel Pullman Hotel

Pullman Bucharest World Trade Center Hotel

4.0/5 670 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • BUCHAREST BANEASA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Tennis  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a stylish stay in one of our 203 elegant rooms and suites. Technological amenities in rooms include Internet access, phone and voicemail service, satellite TV and air conditioning. Hungry? Try a gourmet dish from 24-hour room service.

  • 205 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Web TV
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Air conditionning with individual remote
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Bathtub
    • Shower
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,202 reviews

Our guest reviews for Pullman Bucharest World Trade Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 670 reviews
B Business - 09/01/2019 AccorHotels certified review
« OK »

Business stay for one night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

Y. Couples - 07/01/2019 AccorHotels certified review
« Disappointing »

Hello, Upon arriving, the receptionnist wasn't friendly, we didnt get any informations about breakfast hours or restaurant, no infos about sauna and hammam, no infos or map provided, we had to wait till night to get all those infos from another receptionnist. We ordered once a dinner in room, a ceasar salad and a tuna salad, the foos tray came with oncle one fork and one knife, we had to wait for a moment for the second, the tuna salad should contain quail egg, no egg in the dish, when we signaled that, they brought us a small dish with chicken egg ! the ceasar salad was just a horror, on the menu it was mentionned 'pancetta', the salad was full of sauce, no pancetta but anchovies .... we reclaimed that and it was taken off from the bill. One morning we ordered a cappucino and a double espresso with croissants, we had 2 espresso with no croissant, about 20 minutes later we got another tray with our order !! The room was big, clean, but oldy, the bathroom was disapointing with limescale deposit in the bath, sanitary was old and badly fixed. The airconditionning/heating is really noisy and its hard to fall aslepep with it. We went one night to the hammam and sauna section, i got a burnt on my ankle due to the hammam steam which wasnt protected or indicated for users, the shower curtains were really very cheap and not well fixed, the shower pad was full of limestone deposits, it wasnt really a good experience there. Our stay wasnt all catastrophic, but we dont think that the hotel facilities, the standings and the service are those of a Pullman hotel, disapointing stay regarding the name of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Y., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

Family - 07/01/2019 TripAdvisor review
« Excellent hotel »

A wonderfull hotel,and very good staff and helpful.Very clean and confortable hotel.Parking is very near.Breakfast was very good.Good value.We surely will come back again in our next visit to Bucharest.

Tom_d Couples - 06/01/2019 AccorHotels certified review
« new year »

Travelled to Bucharest around the new year 2018/1019. We stayed at the hotel for 5 nights including the new year's eve and enjoyed a nice diner with family with some excellent tradational Romanian food specially made by the hotel Chef for this occasion. I cannot say any different than that we are fully pleased with our stay, the service and the excellent food and presentation made available to us and our family of 9 people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

Radu Couples - 28/12/2018 AccorHotels certified review
« To avoid »

The receptionists are so rude and they treat you with superiority.... They treat you as they do you a favour and you are staying in their house for free.. Like You disturb them.... The breakfast is not as good or as rich as you might expect from it.. The rooms are nice, but kind of old... The view from upper flooors is great... I would not pay to stay there.. There are many other hotels to pick from în bucharest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Sergio Business - 25/12/2018 AccorHotels certified review
« Excelent Hotel »

I had a very pleasant experience in this hotel. The staff is very friendly and cooperative, the wi-fi access is very easy and the room is always clean and tidy. Also, the bar and the restaurant offer excelent meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Anonymous Business - 25/12/2018 AccorHotels certified review
« Great stay, as usual »

Great stay, hotel close to airport, great view on the park, room and staff perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Simon D. Business - 23/12/2018 AccorHotels certified review
« Good experience overall but bad acoustics »

I had trouble getting a quiet night of rest because of poor noise isolation in my room. I could hear banging sounds that were likely coming from my neighbors' bathroom. Things like the toilet seat slamming against the wall, which is adjacent to the bed in my room, kept me up most nights. I usually had to wait until my neighbors went to sleep so I could get some rest. That was usually around 2 AM. It's not that the neighbors were particularly noisy, it's just that the acoustics were bad. I've had another stay at the hotel a few months ago and didn't have any issues with noise. I'd stay at Pullman again, but not in a corner unit with that particular bed placement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have marked in your guest profile the problems that you had with the acoustics and for the future we will avoid allocating this kind of room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Vijay G. Business - 18/12/2018 AccorHotels certified review
« Robotic and not great customer service »

The staff were curt. They are not trained enough to be empathetic. Example: I asked for a tooth brush. response was they could not help. They could have told me there is a shop downstairs I can buy it from. They did not. Asked for juice - we do not have - no options including bottled and stuff. May be it is cultural to be curt, but did not land well with me. Can be a lot better. I should say housekeeping was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Marc Business - 15/12/2018 AccorHotels certified review
« Felt unwelcolmed »

Highly unwelcoming check in, I was under the impression I was bothering the receptionist whose tone was rather cold and snobbish Overall disappointing experience, without the attentation I usually get (like food in the room, upgrade, ...) I had to ask for the free drink voucher... Hairs in the bed

Good Business - 10/12/2018 AccorHotels certified review
« ーnice »

So nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.I., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

Alin M. Business - 09/12/2018 AccorHotels certified review
« Pleasent »

All good, as usuall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

David M. Business - 08/12/2018 AccorHotels certified review
« Pleasant stay »

Everything Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica - Front Office Manager and Patrick Carabin - General Manager

Anonymous Business - 03/12/2018 AccorHotels certified review
« good price parametered to the service »

A ridiculous breakfast of just enough quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Razvan B. Business - 03/12/2018 AccorHotels certified review
« Very good »

Excellent rooms, breakfast and staff support

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Montse C. Business - 02/12/2018 AccorHotels certified review
« Great experience »

I loved that they realised it was my second time at pullman and put a note and small lavanda present in my room. The rest of the service was just perfect, room very clean, breakfast good. Room service brought my food a little bit cold but the quality was good. Would repeat once again pullman if I have to go back to Bucharest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C. Gallardo, We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Tibor S. Business - 29/11/2018 AccorHotels certified review
« It was great! »

Special as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Anonymous Business - 27/11/2018 AccorHotels certified review
« Could not get a table for breakfast as full of rugby team »

Hotel could not cope with number of people in breakfast and bar area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Genia U. Business - 24/11/2018 AccorHotels certified review
« The cleaning person threw my belongings away »

I left some plants in my room and the cleaning person just threw it away! I was not happy about it at all!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. U., We very much appreciate your comments regarding your stay at the Pullman Bucharest World Trade Center. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the inconvenient created by the cleaning person. The already have been reminded about the cleaning rules. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

Annabel Business - 22/11/2018 AccorHotels certified review
« Good first impressions but I was put in a loud room that did not allow me to sleep. »

Good until I tried to sleep. The service lift in front of my room was so loud and went all night. I could not sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mRS. Leslye R., Thank you for taking the time to tell us about your experience at the Pullman Bucharest World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be informed that we have marked in your profile your preferences regarding a quiet room, far from elevator or ice machine so for your future reservations, we will allocate a room accordingly We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teodora Banica Front Office Manager and Patrick Carabin General Manager

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