Hotel - Novotel Genova City
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Novotel Hotel

Novotel Genova City Hotel

Via Antonio Cantore 8 
16126  GENOVA
ITALY

2,164 reviews
TripAdvisor Rating Based on 2,164 reviews
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From 94.00 EUR Non member rate
From 89.30 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque (Paying, Nearby)
    • Croquet
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 223 rooms
  • 196 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,127 reviews

Our guest reviews for Novotel Genova City

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,164 reviews
AccorHotels certified review
G Families - 15/08/2017

hotel was very tired, couldn't seem to cope with the number of guests (e.g. queues at breakfast, no towels available at the pool). Room was in need of a refurb

AccorHotels certified review
Del P. Families - 14/08/2017
« Tres bien »

I work for accor as well and will give you 10 everywhere. However for welcome drink choice is very limited when in florence we could have full drink list choice.

AccorHotels certified review
Dominic Families - 06/08/2017
« Overall okay, but breakfast badly organized and too crowded »

The hotel is located between two major roads in and out of Genova. It has good public transport into town and a lovely small swimming pool on the second floor which is rather unusual for Genova hotels. The hotel is in need of refreshing, it was clean, but the bathrooms are old and the entire hotel just feels like something out of the 90s. Breakfast is a catastrophe, Staff is badly organized, tables are not cleared while there are long queues of people waiting , instead food is being filled up. It seems that everyone does a bit of everything instead of having clearly assigned roles. Probably employing two or three students for the high season would be a good thing. As a gold member the room upgrade was from superior to superior with sea-view. Considering the sea is roughly 500 meters away with two busy highways separating the hotel from the sea it takes quite some imagination to see this as an upgrade. Oh well. All in all we had a good time there, slept well, would probably search for an alternative accommodation next time.

AccorHotels certified review
Raj Families - 06/08/2017
« Great »

Nice rooms best friendly staff.

AccorHotels certified review
Anonymous Families - 29/07/2017
« Good service, but the hotel is starting to need renewal »

The service was good. Meeting all our needs and questions with hogh service and welcoming manners. Your breakfast quality has gone down since our last visit. We had ants in our bathroom

AccorHotels certified review
D Families - 24/07/2017
« Short stay, nothing exiting »

Cool, not very welcoming reception nor feeling, definitely not as a platinum member guest.

AccorHotels certified review
Christian M. Families - 24/07/2017
« A little clinical »

Efficient but not personal stay in the same way we have experienced in other Novotels.

AccorHotels certified review
Chokri Families - 22/07/2017
« Very nice stay »

The stay was good with optimal service

AccorHotels certified review
Patrick Solo - 19/07/2017
« Very nice stay »

Friendly staff, good breakfast buffet. nice outdoor pool

AccorHotels certified review
Marianne N. Families - 16/07/2017
« good, but we are charged twice. »

I just send a mail to the Accor hotels website, we booked a family room with connection doors, we have done this before with IBis (Accor group) by arrival this are 2 rooms and 124euro each, we never paid so much for an Accor hotel, so we said we only wanted one room, there was a sofa bed for the children so this was ok. the lady at reception said there was normal a fee but she would not charge us, we were a little late as we travelled that day from the south of France. I would like to see this reimbursed in any kind of way. We like to stay in Accor hotels, for the standerds and the experience overall but this is unexceptable. Thank you,

AccorHotels certified review
Vittoria Families - 12/07/2017
« fully accomplished »

The hotel was exactly what I expected and what was described in the official web site.

AccorHotels certified review
S. B. Families - 09/07/2017
« Staff were courteous and hotel was clean, breakfast was a bit expensive, should have continental option. »

Hotel staff were warm and welcoming. Room was clean and hotel well situated. Parking facilities available and Breakfast buffet were good but a bit expensive for people who just take a coffee and a croissant in the morning.

AccorHotels certified review
Raffaele Families - 04/07/2017
« Confortevole e soddisfacente »

We stayed at this hotel only for one night unfortunately but it was however wonderful and enjoyable. Extremely helpful and friendly staff and tried not to miss us during our stay in large thanks to the reception girls. Common facilities very clean everywhere even the bathrooms; The room was beautiful and clean (918) with a fantastic view. For a sweet awakening. There was nothing missing in the room about the welcome and stay kits. Definitely we will return to our next trip we had a great time.

AccorHotels certified review
Juliet Families - 25/06/2017
« Comfortable and professional »

Truly enjoyed stay. Room was impeccable; bed confortable; staff professional and responsive. Great breakfast buffet!

AccorHotels certified review
Gerard M. Couples - 21/06/2017
« One week in Genoa »

Excellent, no problems and a good breakfast to start the day. Buses go by just a short walk from the hotel and it's not far from the train station.

AccorHotels certified review
Anonymous Families - 21/06/2017
« Nice as expected »

Good service, expecially staff courtesy. Cleaning could be enhanced. Very good breakfast

AccorHotels certified review
Anonymous Families - 18/06/2017

We, a family of six, just wanted to stay overnight (no breakfast), on our way to our holiday destination and also on the return trip. The hotel gave us two adjacent rooms which was great. All in all we are satisfied but for two downsers: Unfortunately, the rooms were quite hot and the children's beds had some very uncomfortable springs in the mattresses.

AccorHotels certified review
Josko Families - 14/06/2017
« Good hotel »

Verry good and clean hotel.

AccorHotels certified review
Joao Families - 06/06/2017
« Good hotel but maybe difficulty to get to centre »

Very good. But not really easy to go to centre.

AccorHotels certified review
Higgo Solo - 03/06/2017
« Nice hotel, good staff, terrible town »

It was my first visit to Genoa, so I had no idea where to stay or what to do. What I did know is the Novotel is a great brand & I could relax & be safe there. The service was as expected, some things exceeded my expectations & others fell short. The real issue is your people are your brand & if they don't perform, then the brand is effected. I can honestly say, the good outweighed the bad, on this occasion.

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