Novotel Genova City Hotel 4 stars

TripAdvisor rating 3.5/5 2,539 reviews
Novotel Genova City
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Room 1

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Hotel extras

  • A few minutes' walk from the cruise terminal

  • Outdoor swimming pool, fitness center and solarium

  • Ideal location for the highways and the airport

  • Convention center, computer rental

  • Family Rooms and recreational area for children

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Genova City

Via Antonio Cantore 8
16126
genova
italy

Tel: +3901064841

Fax: (+39)010/6484844

Contact email

Check-in from 14h00

Check out up to 12h00

  • GENOVA :   18-20 Via Cantore

  • By plane

    C.COLOMBO AIRPORT At 6km / 3 miles

  • By plane

    CRISTOFORO COLOMBO At 6km / 3.75 miles

  • By plane

    MILANO AIRPORT At 160km / 99.43 miles

  • By boat

    HARBOUR At 0.5km / 0.31 miles

  • By helicopter

    AEROPORTO CRISTOFORO COLOMBO At 6km / 3.75 miles

  • By car

    GENOVA AEROPORTO At 3km / 1.88 miles

  • By car

    GENOVA EST At 15km / 9.38 miles

  • By car

    GENOVA OVEST At 0.5km / 0.31 miles

  • By train

    BRIGNOLE At 4km / 2.5 miles

  • By train

    RAILWAY STATION PRINCIPE At 2.01km / 1.25 miles

GPS :44.410576, 8.901636

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with double bed and sofa bed

  • Max. number of persons: ‌4
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with one double bed and a sofa bed

  • Max. number of persons: ‌4
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Executive Room with double bed and sofa

  • Max. number of persons: ‌4
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

CANTORE8 BAR&CUCINA

Type of cuisine: International

The Cantore8 restaurant offers wonderful Italian cuisine and regional dishes in an inviting setting. Special menu for children

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CANTORE8 BAR&CUCINA

Photo non contractuelle / Strictly non binding

The bar is the ideal place to enjoy a drink with friends or unwind after a day's work. Here you'll find a wide selection of Italian and international cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 165 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Genova City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

3,362 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,539 reviews

Far from Novotel standards

TripAdvisor rating 3.5/5

André G Family - 13/07/2019 TripAdvisor review

Bathroom not clean Bath tube plugged And the worst. The hotel did not provide the breakfast for my 5yo son as per Novotel policy. I don't recommend this hotel. It's far from the Novotel service standards.

Friendly, accomodating and clean

Customer review rating 4.0/5

Ruthe G. Solo - 07/07/2019 AccorHotels certified review

The hotel, itself was fairly nice. Unfortunately the location was horrible.

Tiny TV, bad bathroom design

Customer review rating 4.0/5

Michael Business - 03/07/2019 AccorHotels certified review

The TV in the room has to be at least 10 years old! And it is even smaller than my computer monitor at home. The safe didn't work at all. The design of the bathroom is bad, the faucet for the bathtub does not come from the wall, but is on the side of the bathtub with the shower curtain! This means that you cannot fully pull the shower curtain close without it blocking the faucet and as a result, water gets on the floor outside after you're done showering. A very annoying problem. The breakfast buffet was also too pricey for the range it offers. You should either increase the variety of items or lower the price. $14 is too much!

Good hotel with friendly staff, close to city centre

TripAdvisor rating 3.5/5

Olga_Gavrilova_Coala Family - 20/06/2019 TripAdvisor review

We stayed only 1 night (and thought it should have been 2 nights min) with my daughter. The hotel is walking distance to the port, Acuarium and city centre. Room is veeery comfortable, clean and nice, double windows make city noise dissapear immediatly. Staff was very nice and helpful. Pool was a good bonus. Breakfast is nice, too. The only awkwad point is the hotel is just 10 min to Airport, but no bus or train in that direction, so taxi is needed.

excellent

Customer review rating 4.0/5

C. M. Couples - 18/06/2019 AccorHotels certified review

as usual room and bed comfortable, staff very helpful, particularly Marco. No need for any entertainment when you can watch the coming and going in the port!

3 nights accommodation

Customer review rating 4.0/5

Trevor C. Solo - 17/06/2019 AccorHotels certified review

While I was only a bed and breakfast visitor the standard of service was up to the quality I normally expect from a Novatel hotel.

Practical and welcoming.... nice stay in our way home

Customer review rating 4.0/5

Martino G. Families - 17/06/2019 AccorHotels certified review

Our stay was a "logistical" one on our way home after holidays. Nonetheless we had a lot of pleasure, with clean and practical rooms... and a nice breakfast.

Magnificent staff. Comfortable overnight stay we have rebooked again.

Customer review rating 4.0/5

Mark B. Couples - 12/06/2019 AccorHotels certified review

From the moment we arrived the lovely lady who served us at reception was fantastic. Went out of her way to help. Although we paid for breakfast we could not have any as we left too early. She did inform us we could have a take away, but we decided to rebook there on our return to Genoa this Friday. As we were going to Cinque Terre we were allowed to leave a bag there which has saved us so much pressure. Lifting 1 bag through streets in Manarola is bad enough. Dinner was magnificent & staff there were sensational also.

Agreable sejour

Customer review rating 4.0/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Personnel style

Comfortable place with room for improvements

Customer review rating 4.0/5

Lorenzo Couples - 09/06/2019 AccorHotels certified review

Hotel staff is friendly and professional. Basic hotel features are all in place, however a number of services/details could be improved to reach customers full satisfaction and comfort. Few examples are: no drinking water provided in the room - most hotels provide a couple of complimentary small bottles of water in the room. having none available (not even in the minibar!) is quite an issue, specially for guests reaching late at night. bathrooms furniture is low quality and pretty much unconformable - shower curtain is a thing of the past and definitely a cheap touch. Showering in the bath tab with that old curtain sticking all over your body is really annoying.

Clean hotel reasonable price

Customer review rating 4.0/5

Dp67 Families - 29/05/2019 AccorHotels certified review

Stayed for 1 night prior to departing on a cruise. Room was comfortable. Nothing fancy but clean and comfortable.

Dear Mr D, Thank you for taking the time to tell us about your experience at the Novotel Genova City. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeria RUSSO QUALITY RELAIS NOVOTEL GENOVA CITY
Customer review rating 4.0/5

Anonymous Solo - 23/05/2019 AccorHotels certified review

The hotel was well located for me as I was staying for one night between MSC cruises. It is a short taxi ride to the port from here. All facilities that I required were available during my stay and early check in was possible when I arrived.

Perfect welcome and exquisite Buffet dinner

Customer review rating 4.0/5

Dr. A. Friends - 19/05/2019 AccorHotels certified review

Despite a location that lacks the attraction of a "romantic" site, this Novotel Center of Genova gives a surprisingly charming impression - a perfectly friendly and trained staff: real Genova World open

Satisfied

Customer review rating 4.0/5

Gerry M. Couples - 15/05/2019 AccorHotels certified review

Excellent hotel and facilities. Staff are excellent and friendly

Good

Customer review rating 4.0/5

Lk Couples - 15/05/2019 AccorHotels certified review

Enjoyed our stay. The staff were friendly and helpful and the breakfast delicious (though baked beans would have been a nicety). The room itself was comfortable and well equipped, though not without a couple of minor issues (apologies for not raising them during our stay). The first was that the toilet lid was broken, the second was that the rod which held the plug down would not stay in place meaning you could not fill the sink up. There was also an issue with the west elevator where it would not reach the ground floor and we ended up trapped on the second floor with no stairs (other than the fire escape) with which to reach the ground.

Perfect for a one-night stay

Customer review rating 4.0/5

Tina L. Couples - 11/05/2019 AccorHotels certified review

Convenient location to cruise port, lovely room, comfortable bed, friendly staff.

Pleasant experience

Customer review rating 4.0/5

Gin9 B. Couples - 10/05/2019 AccorHotels certified review

Staff were friendly and spoke good English rooms were good and clean Restaurant was nice and food was yummy

okay hotel in genoa

Customer review rating 4.0/5

Wlsun Families - 08/05/2019 AccorHotels certified review

not too old but not very clean, because dust found at some place normally will not be seen. Staffs are nice and helpful.

Dear madame, Thank you for taking the time to tell us about your experience at the Novotel Genova City. It is our pleasure to read the warmly words about our staff, so really thank you. We are also sorry that your experience did not meet your expectations in every single time; then, please allow me to express my sincerest apologies, your feedback is very important to us, and we are going to take the appropriate measures to address the problem, infect the duty manager check random the quality of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeria RUSSO QUALITY RELAIS NOVOTEL GENOVA CITY

Staff friendly and professional, hotel quality below expected Novotel standard

Customer review rating 4.0/5

Anonymous Families - 08/05/2019 AccorHotels certified review

We booked Novotel in Genova after having a wonderful experience with you in Barcelona. While the staff were friendly and professional, the quality of the rooms and value for money was below what we have come to expect from Novotel

Good location and good service

Customer review rating 4.0/5

Alex Couples - 05/05/2019 AccorHotels certified review

The hotel was nice. Good view and the Checkin process was really fast. Good service specially in the restaurant where even when we arrived late they served us dinner (Greta taste). It’s very easy to arrive from the highway. The parking spaces where a little bit too small.

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