Hotel - ibis Evora
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Ibis Hotel Hotel

ibis Evora Hotel

Rua de Viana 18  Quinta da Tapada Urbanizacao  da Muralha 
7000-968  EVORA
PORTUGAL

937 reviews
TripAdvisor Rating Based on 937 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 87 rooms
  • 67 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,512 reviews

Our guest reviews for ibis Evora

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 937 reviews
AccorHotels certified review
Gi Families - 13/08/2017
« Nice stay and good size rooms »

Good clean rooms. Would have been nice to have had a kettle and mini fridge. Good air con which we needed!

AccorHotels certified review
Fernando M. Couples - 09/08/2017
« Good location, clean and friendly staff. »

Nice room with good bed and clean.

AccorHotels certified review
Rich W. Families - 08/08/2017
« very affordable but parking was confusing - we were promised free parking but there wasn't any free spaces so we were charged »

found front desk people english was lacking and having to pay for the parking that was promised as free left a bad taste in my mouth

AccorHotels certified review
Anonymous Families - 31/07/2017
« Friendly Reception, Tiny Room »

The welcome and receptionist was very friendly, also giving us a map with an explanation of the town. Unfortunately, we found the room tiny. It was already small with the double bed, but after opening the side bed for our 15 year old son, there was no room to move or open suitcases. In addition, the top of the fold out bed was easy to bump , causing my son to wake several times in the night. Not for the claustrophobic!

AccorHotels certified review
Joaquim M. A. Couples - 22/07/2017
« Augusto »

Satisfatória

AccorHotels certified review
Anonymous Families - 12/07/2017
« Very friendly staff. »

It was our second stay, although very short this time. The staff is very professional and helpful. Obrigado!

AccorHotels certified review
Sarah W. Couples - 05/07/2017
« Rooms were old »

The rooms were old and dated. The carpet and furnishings look used and dirty. The bed, on the other hand, did not disappoint and lived up to the ibis standards. The breakfast was good and the egg tarts (nata) were delightful.

AccorHotels certified review
Brian A. H. Solo - 02/07/2017
« Excellent hotel. Will be staying again in two weeks. »

First impressions are important and the lobby / bar area is the best Accor Ibis i have seen yet. Great atmosphere and decor with friendly and helpful staff.

AccorHotels certified review
Nicholas O. Solo - 22/06/2017
« Clean room, functional like the IBIS business model, very pleasnt staff »

positive

AccorHotels certified review
Jennifer B. Families - 21/06/2017
« Avery useful hotel »

We find this hotel to be in the right place in the city and every thing is always good there

AccorHotels certified review
Canadian Couples - 12/06/2017
« Excellent hotel with just the right services.  »

Comfortable room, good wifi, excellent breakfast, quiet, helpful staff. A great place to stay!

TripAdvisor review
Couples - 11/06/2017
« My holiday Trip in Portugal »

Holidays at June 2017, in Portugal & Sevilha, by 14 days together with my girlfriend. We loved the Évora city and the Íbis hotel has a privileged location. Near to the center of the city and easy access.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding to your stay in Hotel Ibis Évora. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards Isabel Rodrigues

AccorHotels certified review
Alfred S. Couples - 08/06/2017
« Very lovely »

We had no problems. Easy check in. Very friendly and helpful staff. Though a mention of possible maintenance work on the floor would be appreciated, as it did create a few awkward moments.

AccorHotels certified review
Giacomo Couples - 02/06/2017
« great »

exactly what i was looking for

AccorHotels certified review
Mike Friends - 28/05/2017
« Good reception, helpful staff »

Second year of visiting Evora and staying at Ibis. Staff were most helpful both times

AccorHotels certified review
Joao Families - 23/05/2017
« A familiar hotel experience troubled by a confrontational manager. »

The manager Isabel Rodrigues was extremely confrontational and rude on check in, insisting on a payment for the stay on arrival. I have stayed in this hotel dozens of times, to visit relatives in Evora, including about 3 times over the last 6 months, so I thought it was unusual to have to pay on check in. When I asked why, Ms. Rodrigues let me know that she "didn't care" how it was done in all other times I stayed in that Hotel, because that was "the proper way to do things". Later that day, my room was very cold, and after leaving the thermostat up in the high 20 degrees during the afternoon, the room was even colder at the end of the day and I made this known to Reception staff. Ms Sara let me know that in spite of there being a thermostat in the room, there is no "air conditioning" in the hotel and that the air blown out will always be cold. In the previous time I stayed in this hotel (in March) there was a similar issue with heating and I was promptly moved to the opposite wing of the hotel and the room was considerably warmer. So I had the impression that "no air condition" (even in spite of a thermostat) was not the whole truth. Nevertheless, Ms Sara offered to move me to a different room after I promptly rejected her offer of "extra blankets", which was frankly, embarrassing. Two days later, while asking for a receipt/invoice for breakfast that morning, the gentleman at reception let me know that I still had an unpaid room upgrade. I promptly let him know that I had no intention of paying for it, as it was no upgrade, but a solution to the lack of heating in my original room. He said it was fine but while I was enjoying my breakfast, I recognized Ms. Rodrigues chatting to the gentleman and on my way back upstairs, he let me know that I would either have to move back to the room I was in, or pay for the upgrade in the remainder of the days and he phrased in some sort of ultimatum, asking directly "Which one would you prefer?". I would like to add that at no point during my chat with Ms Sara, did she suggest there would be a cost associated with moving into a different room. I promptly responded that my preference would be to call Accorhotels first, and so I called the UK Customer Service Number and a gentleman called Mr Hatim answered the phone and settled the issue for me. Mr Hatim also let me know that when contacted about it, Ms Isabel Rodrigues said that I "didn't have to make such a big deal out of this", and that I "could have just talked to her directly". Unfortunately, this was not an option presented in her proxy's contemptuous ultimatum. I have to say for the record that Mr Hatim was very helpful and competent in his support, on both accounts, as I called Accorhotels customer service after both incidents, and so this survey is just to wrap up the formal complaints already issued. I would like to add that it is regrettable that no compensation was offered for either incident, especially for a (recently Silver upgraded) AccorHotels loyalty card holder. I still trusted the ibis chain for a later stay in Lisbon, after my stay in Evora was done and before I got a flight back to the UK. So it is likely that I will keep using Accorhotels. However, I will probably be reluctant to ever stay in Ibis Evora again because of how it turned out this time. I will always visit Evora, a lot of my family and friends live there. But I will be looking for a different hotel next time. Thank you for taking the time to read the account of my experience.

AccorHotels certified review
Pedro S. C. Business - 22/05/2017
« Normal »

Acolhimento normal

AccorHotels certified review
Sarah Couples - 21/05/2017
« Lovely overnight stay with my dog too »

Very pleasant. Easy to find. Free parking, dog friendly.

AccorHotels certified review
Graham R. Couples - 18/05/2017

Hotel: Situated within walking distance of the old part of the Town. Staff: were professional, attentive and pleasant. They were forthcoming with local information and advice. Room: Large, clean and comfortable. WiFi: worked well from our room. Car park: Free and on site. Did not notice until later but we were charged non member rate.

AccorHotels certified review
Anonymous Couples - 06/05/2017

This is a return visit to the Ibis Evora .Its location is excellent for a visit to Evora and provides everything you need we enjoyed a good breakfast with lots of choice.The parking was available and free.

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