Hotel - ibis Styles Hotel Aachen City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Hotel Aachen City Hotel

4.0/5 989 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Jogging track
  • Snow Skiing  (Nearby)

Catering

  • Breakfast included in the price
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 102 rooms
  • 100% non-smoking hotel
  • 6 family rooms
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 514 reviews

Our guest reviews for ibis Styles Hotel Aachen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 989 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eric Families - 18/10/2018 AccorHotels certified review
« Nice hotel, close to the city center »

This Ibis Styles hotel is located close to the start of the city centre, just a 5 tot 10 minutes walk (depending on your speed). It has a in-house parking space, but not all cars can be parked there (max. height: 148cm; max. length: 478cm). At the end we've parked at Eurogress parking, a couple of minutes walking from the park. It's a nice parking and close to the park. The hotel itself is clean, rooms are modern and nice and equipped with everything you need. Breakfast is fine, no need to leave to hotel with an empty stomach. When it's nice weather you can also eat in a small "garden". Rooms are not decorated and a normal square room, but that the charm of this hotel (when you ask us). In case we come back and need a hotel, this hotel will be our choice. Long story short... Perfect place for a Aachen city trip, but also to stay for work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC C., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Solo travel - 08/10/2018 TripAdvisor review
« Extremely helpful staff »

The staff at this Ibis were really excellent, especially when helping me get into the secure underground garage. My vehicle was close to the maximum size for spaces in this tiefgarage which is quite small. The staff did a very good job of guiding me into the last available space. In all other respects, the Aachen hotel was similar to most other IBIS locations I've used over the years: clean room, good-sized and comfortable bed, excellent wifi connection, good range of international tv channels, spacious shower unit etc. No complaints about the room at all. I like Ibis and use them a lot when travelling around Europe. This one was well located, very easy to find when coming into the city centre, and a fairly short walk to the historic centre. Will definitely use this one again.My only slight complaint is that the breakfast area is a bit confusing and could be set out in a more logical way. All other Ibis hotels I've been in, this is not a problem as the different foods and items are usually organised in a logical way. At this hotel, the positioning of coffee machines, food, cups and cutlery etc was very random. I wasn't the only person having to wander around the various 'modules' looking for bread or milk etc. There did not seem to be trays provided either and most clients of the hotel were, like me, having to go backwards and forwards to their table with bits and pieces, adding to the confusion and the chance of people bumping into each other, which they inevitably did - no fun when holding hot coffee or a bowl of yoghurt. This eating area needs a re-think in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RD55Aberdeen, thank you so much for you positive feedback regarding our team. Also, we're thankful for your opinion about our breakfast area. We'll speak about this case in our next meeting. I wish you a great time. Best regards Sina Dauven

Kulvinder K. Business - 04/10/2018 AccorHotels certified review
« Great »

Comfortable and everything you need!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kulvinder K., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven/Front Office Manager

Manal Y. Couples - 04/10/2018 AccorHotels certified review
« No facilities in the room »

No facilities in the room , cheap breakfast , no bathrube no cups no kettle Not even small closet to kerp your things No safe locker to keep your passport and precious things

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANAL Y., Thank you for taking the time to tell us about your experience at the ibis Styles Hotel Aachen City. I am sorry that your experience did not meet your expectations At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We provide free drinks like water, tea and coffee in our hotel lobby. Safes are available at the reception, but not in the hotel rooms. Sincerely, Sina Dauven Front Office Manager

Anonymous Business - 19/09/2018 AccorHotels certified review
« Almost too stylish... »

Sufficient. Friendly and helpful staff. Excellent breakfast. I hit my head on the baubles over the bed. Room had a sour smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., thank you for taking the time to share your feedback. We wish you everything best. Sincerely, Vanessa Kumor / Front Office Manager

B. Solo - 16/09/2018 AccorHotels certified review
« Comfortable, clean and great breakfast. »

The room was very clean and utilitarian.....just what I needed for a quick trip to Aachen. Very convenient location too. Staff, including front desk agents, housekeeping and breakfast attendants were all very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kumor/Front Office Manager

Friends getaway - 03/09/2018 TripAdvisor review
« excelent service »

we were really surprised at the level of service, the continental breakfast was the best I have ever encountered, free coffee all day 'till 10 pm and even the offer of a doggy bag to take our coffee and breakfast with us on departure day to save us time. reasonable bar prices, the room was quite small but was sufficient for the two of us sharing it.all in all I would seriously recommend this hotel.

Maarten V. D. Z. Couples - 31/08/2018 AccorHotels certified review
« More the expected »

Ibis is always clean. What for me is very important. Breakfast is great. Nice close to the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Van der Z., thank you very much for your wonderful feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Kumor / Front Office Manager

Carlo C. Families - 28/08/2018 AccorHotels certified review
« Nice hotel and good service »

good experience, room was clean, service very good. The receptionists were smiling and available with the customers Breakfast very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., thank you for the great review. We are glad that you enjoyed your stay and hope to see you again very soon. It was a pleasure to welcome you. Sincerely, Vanessa Kumor / Front Office Manager

David H. Couples - 25/08/2018 AccorHotels certified review
« Great hotel in good location »

Very comfortable. Great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for the great Feedback. We are very happy that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Kumor / Front Office Manager

Anonymous Couples - 23/08/2018 AccorHotels certified review

wonderful and staff were really nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kumor / Front Office Manager

Anonymous Friends - 23/08/2018 AccorHotels certified review
« Location close to town, with an outside garden which was very relaxing for breakfast or to sit during the day and enjoy the sunny weather. »

The rooms were nicely decorated, and pleasant to stay in. The hotel was impeccably clean and the receptionists were very accommodating and pleasant. The buffet breakfast was plentiful and delicious. It was nice to be able to have a cup of coffee or tea anytime during the day in a relaxing atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Wow 100 from 100 points. What a perfect feedback. Thank you for the wonderful review. We are glad that you enjoyed your stay with us and it was a pleasure to welcome you. Sincerely, Vanessa Kumor / Front Office Manager

Louise Couples - 21/08/2018 AccorHotels certified review
« A pleasant surprise! »

We were very pleasantly surprised by this quirky 2 star hotel! Our room was VERY clean, comfortable and quiet - we faced the courtyard. The breakfast was amazing! The staff was very friendly and helpful. We were in Aachen for the CHIO Aachen Horse Show and a free shuttle bus to the show grounds stopped right next to the hotel. The hotel was also a short (15 minute) walk from Aachen's beautiful historic district. If we come back to Aachen, and we hope to, we would stay at this Ibis again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kumor / Front Office Manager

Lerup Couples - 19/08/2018 AccorHotels certified review
« Fine location, good and clean room, very nice and helpful lady in the reception. »

We had to cancel a booking at another hotel in Aachen because of very bad parking conditions. Found “Ibis Style” where a very nice lady in the reception welcomed us. Everything was clean, good bed and nice breakfast. We were lucky to park for free on a public parking place just a few meters from the hotel, so we didn’t have to use the undergrund hotel parking which very ofte is very narrow!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ole, We very much appreciate your comments regarding your stay us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Kumor / Front Office Manager

Couples - 19/08/2018 TripAdvisor review
« Good value »

An excellent choice when staying in Aachen, close to the centre and with a variety of restaurants nearby to cater for all tastes. Efficient and friendly staff, clean rooms and no fuss, what mre could you want - a great price too!

Mike Solo - 18/08/2018 AccorHotels certified review
« Great team running the hotel! »

Smooth check-in, nice breakfast, and especially: great and energetic team running the hotel. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Kumor / Front Office Manager

Louis Families - 15/08/2018 AccorHotels certified review
« Nice hotel for family of 4 »

this is a nice hotel, we booked the family room and stayed there with 2 small kids, beds are nice bathroom was allright, reception staff was most helpfull in several ways, breakfast is a bit boring and the hotel is situated by a police or ambulance station so you may wake up from sirens if you are a light sleeper (the windows block most of the sounds tho)

Our hotel has responded to the review
Our hotel has responded to the review

Dear V., thank you for taking the time to share your feedback and we hope to welcome you again. Sincerely, Vanessa Kumor / Front Office Manager

Eddy J. Couples - 26/07/2018 AccorHotels certified review
« Helpful staff, good position »

We were helped by very pleasant receptionist. Room was comfortable but let down by strange end of bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., thank you very much for wonderful review. We are very pleased that you had a nice time with us and hope to welcome you again soon. Best regards, Vanessa Kumor / Front Office Manager

Couples - 21/07/2018 TripAdvisor review
« First Trip to Aachen »

All of the staff we encountered were friendly, professional, competent and helpful. For one problem of our own making, they immediately found an acceptable solution. For us,the location was excellent. The only negative for our visit: they need better English speaking TV news options, such as the BBC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear hotel guest, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope you have a save trip hope. Kind regards, Vanessa Kumor / Front Office Manager

Solo travel - 07/07/2018 TripAdvisor review
« Friendly hotel just outside old town »

Very friendly and welcoming staff, fine service with free tea or coffee, very good breakfast. Small room, but it worked fine for me. Walking distance from the old town and the modern museum. Several english speaking TV channels. The only drawback is the bus station outside the hotel, lots of rubbish at the pavement.

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