ibis Styles Hotel Aachen City Hotel 2 stars

TripAdvisor rating 4.0/5 1,046 reviews
ibis Styles Hotel Aachen City
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+ 17 Services
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Room 1

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Hotel extras

  • 100% non-smoking hotel

  • Summer terrace in a leafy courtyard

  • 5 minutes' walk from the city of Aachen

  • Free WIFI throughout the hotel

  • Sky Sports bar

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast included in the price
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
Business services
  • Copy/print service available

Hotel location

ibis Styles Hotel Aachen City

Juelicher Strasse 10-12
52070
aachen
germany

Tel: +4924151060

Fax: (+49)241/5106444

Contact email

Check-in from 15h00

Check out up to 12h00

  • BAESWEILER :   51 HANSEMANNPLATZ

  • ESCHWEILER :   52 HANSEMANNPLATZ

  • SCHEVENHUTTE :   1 HANSEMANNPLATZ

  • Trainstation :   13 HANSEMANNPLATZ

  • BUS 1, 13, 51, 52 :   BUS 1, 13, 51,52 HANSEMANNPLATZ

  • By plane

    COLOGNE INTERNATIONAL AIRPORT At 65km / 40.39 miles

  • By plane

    MONCHENGLADBACH At 50km / 31.25 miles

  • By helicopter

    MERZBRÜCK At 5km / 3.13 miles

  • By car

    AACHEN-BRANDT At 2km / 1.25 miles

  • By car

    EUROPAPLATZ At 0.5km / 0.31 miles

  • By car

    KREFELDERSTRASSE At 1km / 0.63 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :50.778474, 6.096092

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room, 1 Double Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Twin room with 2 separate beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV

Queen-size double room

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Room with sofa bed

  • Max. number of persons: 4
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Suite with connecting door

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

HOTELBAR

Photo non contractuelle / Strictly non binding

Our bar and welcome lounge feature beanbags, making it the perfect place to relax. Here, you can flick through magazines/newspapers, listen to music and browse the Internet for free. In the summer, you can also make use of our terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Hotel Aachen City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,091 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,046 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Clean room and efficient service

Customer review rating 4.4/5

Keith A. Business - 15/09/2019 AccorHotels review

Overall a good experience

Dear KEITH A., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager
Customer review rating 4.4/5

Lucy W. Couples - 10/09/2019 AccorHotels review

Good location, excellent parking, help yourself filter coffee in reception a really good idea

Dear LUCY w., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Satisfied

Customer review rating 4.4/5

Gbeck Friends - 10/09/2019 AccorHotels review

Arrival: 1 employee at the reception, seemed somewhat stressed. Why payment on arrival??? Unusual. Room: ok. Breakfast: Small selection of sausages and cheese (1 type of semi-hard cheese, 2 types of cold cuts) The waitress has taken plates off the table without asking, as also the juice and water glasses. Bar: The menu contained drinks that the bar did not have in stock. Then why are they on the menu?

Sehr geehrte Frau B., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Styles Hotel Aachen City die Zeit genommen haben uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Ibis Styles setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Die Zahlung erfolgt in unserem, und in den meisten IBIS-Häusern der Accor-Kette, bei der Anreise. Nach dieser Regel erstellen wir die Personalplanung und unsere Statistiken. Die Empfangsmitarbeiter haben demnach die Anweisung dies auch umzusetzen. Wenn meine Kollegin sich Ihnen gegenüber im Ton vergriffen hat, möchte ich Sie auch hier um Entschuldigung bitten. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Dauven Front Office Manager

Everything was satisfied

Customer review rating 4.4/5

Cihat Business - 01/09/2019 AccorHotels review

It was like what I expected from a Ibis Styles Hotel. The personnel was nice and helpful, the stuff in the room were as expected.

Dear Cihat, We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clair Annor Assistant Front Office Manager

Very nice ambience and good services

Customer review rating 4.4/5

Abhijeet G. Business - 25/08/2019 AccorHotels review

Very nice ambience and good services

Dear ABHIJEET G., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Prof.

Customer review rating 4.4/5

Adel Families - 25/08/2019 AccorHotels review

Actually, we booked the room for 3 nights, but we decided to stay only one night and moved to another hotel for the 2 nights in Achen. When we went to the room, we found hair everywhere in the bathroom, so we called the receptionist who came up and saw that. He kindly offered to clean it because the staff in charge of cleaning is not there (it was about 8 pm). We even have photos of the hair in the bathroom. So, we decided to move to another hotel in Aachen. Well, we came to enjoy the beauty of Aachen and the region, but we wasted some of the time checking out from Ibis and moving to another hotel, especially that we were with two children.

Dear ABDELHADI S., Thank you for taking the time to tell us about your experience at the ibis Styles Hotel Aachen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Dauven Front Office Manager
Customer review rating 4.4/5

Jan H. Families - 11/08/2019 AccorHotels review

A bit worn roons, a limited but sufficient selection of foods for breakfast, potentially noisy at a busy street and bus stop, this is nonetheless a great location for exploring the city. Friendly staff, easy to reach by car, although parking can be tricky. In-house garage at 9 euros/day or free stret parking at night from 7pm until 9am or 9 until 8, depending on location, pay a few euros and you can stay until 11 or 9, leaving time for breakfast and checkout.

Dear JAN H., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Adequate but could do better.

Customer review rating 4.4/5

N F. J. Couples - 27/07/2019 AccorHotels review

The hotel was well situated for the bus to chioaachen. Pros: The breakfast was great, the courtyard lovely to sit in. The shower had great pressure. We got a quiet room on the courtyard side, as requested. Cons: The mattress was a bit saggy and worn. The pillows were dreadful. They were like sacks of cotton wool balls. I asked reception for another one and it was exactly the same.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Clair Annor Assistant Front Office Manager
Customer review rating 4.4/5

Anonymous Business - 25/07/2019 AccorHotels review

The staff was very friendly and breakfast very good. The room smelled like stale smoke however and I am a non smoker. I also feel like the overall cleanliness of the room wasn’t en par.

Dear KATHRIN S., Thank you for taking the time to tell us about your experience at the ibis Styles Hotel Aachen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Dauven Front Office Manager

Great place to spend a few days

Customer review rating 4.4/5

David H. Couples - 21/06/2019 AccorHotels review

The Ibis Styles is just 10 minutes walk away from the historic old town and shopping area. The rooms are well equipped, very clean and tidy and have very comfortable beds. The staff are friendly and do their jobs admirably. On site parking restricted to vehicles of a certain size but other parking is available nearby. The included breakfast is a good start to the day.

Dear David, We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clair Annor Assistant Front Office Manager

okay

Customer review rating 4.4/5

H. Families - 17/06/2019 AccorHotels review

S.o..

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Hotel Aachen City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Dauven-Front Office Manager

Very clean hotel but room not as depicted

Customer review rating 4.4/5

R. G. Couples - 28/05/2019 AccorHotels review

The room and breakfast area were spotlessly clean however we were allocated a small room in the eaves with a sloping ceiling, not as shown in your website, not good for two people over 6ft!

it was a pleasure staying at this hotel

Customer review rating 4.4/5

Neville F. Families - 26/05/2019 AccorHotels review

very clean, very friendly staff, good breakfast, very quiet room

Dear NEVILLE F., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Excellent location, very thoughtful and comprehensive experience

Customer review rating 4.4/5

Anonymous Solo - 21/04/2019 AccorHotels review

Everything excellent except room temperature; air con was ineffective and room was very warm. Apart from that, very good value

Dear ABIGAIL S., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

not the service/ accomodation level as expected

Customer review rating 4.4/5

Js Business - 01/04/2019 AccorHotels review

- lack of motivation at check-in - old fashioned - partly old furniture - comfortable atmosphere failed - room to small and uncomfortable

Dear JASMIN S., Thank you for taking the time to tell us about your experience at the ibis Styles Hotel Aachen City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sina Dauven Front Office Manager

ok

Customer review rating 4.4/5

Anonymous Business - 01/04/2019 AccorHotels review

It was ok

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Hotel Aachen City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Dauven Front Office Manager

Perfect stay

Customer review rating 4.4/5

Stephanie Couples - 25/03/2019 AccorHotels review

Very relaxing: Great room, facilities, tea, coffee and water available at all times and very nice staff. Special mention for a great breakfast and the pancake machine.

Dear STEPHANIE B., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager

Fine but not great.

TripAdvisor rating 4.0/5

f4free Business - 10/03/2019 TripAdvisor review

Room and hallways smelled a bit moldy. Garage is very tight. Reception friendly but not very well trained. It's fine for a night. Several small shortcomings.Room did not have a desk which is really a no go for Ibis.

Customer review rating 4.4/5

Ralf S. Friends - 09/02/2019 AccorHotels review

alles ok

Sehr geehrter Herr s., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Hotel Aachen City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Sina Dauven Front Office Manager

very friendly personal, clean room, parking suboptimal

Customer review rating 4.4/5

D. Business - 21/01/2019 AccorHotels review

very friendly and helpfull personel, clean rooms, parking was not so optimal as confined space

Dear ANDRE D., We very much appreciate your comments regarding your stay at the ibis Styles Hotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sina Dauven Front Office Manager
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