Hotel - Mercure Hotel Munich Olympiapark
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Olympiapark

4.3/5 1,646 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private enclosed outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Boutique Gourmande (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

At the 3-star Superior Mercure Hotel München am Olympiapark, you can choose from Standard Rooms with a single or double bed and Privilege Rooms with a double bed. All 68 rooms are air conditioned and have free WIFI.One child up to the age of 11 can stay in the parents' double room. Your pet is welcome too (surcharge: EUR 15/night). To ensure your clothes are looked after, we offer a laundry service at an additional cost.

  • 68 rooms
  • 100% non-smoking hotel
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 1,646 reviews

Our guest reviews for Mercure Hotel Munich Olympiapark

100% genuine reviews from our guests

Find out more
Michael T. Couples - 14/08/2018 AccorHotels certified review
« It is an excellent place to stay. »

Beautiful room. Lovely breakfast. Very friendly staff. 2 minutes from team into city centre. Spent 4 nights. Would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael & Norma T., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Jianshu Business - 26/07/2018 AccorHotels certified review
« good position, good service »

smiling front desk with professinal welcome to club member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jian Shu S., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope we will have the chance to welcome you back some day. Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Donovan O. Friends - 25/07/2018 AccorHotels certified review
« Near Ammenities »

Short walk to tram and there is restaurant and food nearby the hotel. 6 stops to the city area. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel some day! Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

K. L. Families - 21/07/2018 AccorHotels certified review
« Well located but has some issues. »

The hotel is in a good place in Munich city, exactly what I expected. There are some restaurants near and a market as well. I faced issues with air conditioner that was not working even when set cold and high speed (I stayed during the Germany summer and was horrible sleep and stay in the room). Other point is: there is no refrigerator in the room, if you want something cold: NO WAY!. I thought about family with babies, impossible to stay in a room here. I didn´t know about, if know for sure would booked other Mercure Hotel in Munich. Otherwise the staff was good, the front desk always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. L. K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are a 3 star Mercure so we don't offer a fridge in our rooms. Our guests have the oppurtunity to store things in our kitchen fridge. Please come for that next time to the reception and we can store everything cold for you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Isidoro Friends - 20/07/2018 AccorHotels certified review
« Excellent »

Friendly staff, nice locations, extremely nice rooms. Breakfast was excellent too. A truly great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isidoro D., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Mia R. Business - 16/07/2018 AccorHotels certified review
« Lovely »

I enjoyed the 2 weeks I stayed at the hotel. The location was perfect for all public transport and the staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mia R., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Akira Business - 15/07/2018 AccorHotels certified review
« Good value for money »

Nice sizeable rooms, clean and modern. Quite surroundings. Good hearty breakfast, but expect queues for the coffee machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akira C., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Milos Business - 11/07/2018 AccorHotels certified review
« Pleasant atmosphere in the artistic spirit »

Clean and bright room. Nice TV and cable. Internet was fine. Bathroom could be better (moldy corners should not be the part of the service). Noisy, if window is open. The room does not have the fridge - big fault! For this price, considering location and overall impression, breakfast should be included. The quality of breakfast, when payed, is way beyond the standard for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milos M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Anonymous Business - 10/07/2018 AccorHotels certified review
« Wonderful stay! »

Great short stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your great review of our hotel! We are glad that you enjoyed your stay and we hope to welcome you back some day. Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

Anonymous Solo - 04/07/2018 AccorHotels certified review

The staff and manager were so helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., thank you very much for your great review of our hotel! We are glad that you enjoyed your stay and we hope to welcome you again very soon. Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12686-0 E-mail: h1… mercure.com / accorhotels.com

Angie G. Families - 17/06/2018 AccorHotels certified review
« Disappointed »

One year ago I had the pleasure to stay at this same hotel and I even compliment the staff. This time I had a very bad experience at my check-in... I had a long travel and when I went to the hotel to leave the luggage the woman at the reception was receiving other customers who arrived after me, then when she finally decided to attend me, she was not pleased about my arrival time I told her I was aware of the check-in time and I just wanted to leave my luggage, even she was not pleased she agreed to accept my bags. Then my mother required urgently to go to the toilet and I asked for the guests WC, she adviced that the guest toilets were unavailable due there were people painting them, I asked her a solution for that Or help to tell me where to go but she just didn't care. In the evening when we came back to the Hotel I went to the guest toilets to verify if the information I was given was true, but it wasn't she just didn't allowed my mom to use the toilets! I find this intolerable! Also she just gave me 3 days of WiFi connection when I stayed 4 days, so when I was using the internet for something important I lose my connection and had to request in the middle of the night an other one and go by myself to the reception to receive one, when she should have done it properly from the beginning counting correctly my length to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angie G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately on your arrival the toilets were out of order because of painting working and we were not allowed to let guest go down. We just did not want your clothes to get dirrty from the colour. I am sorry that our Perosnal has not explained it to you exactly. We always try to check in every guest even earlier than our check in times. I am sorry that it was not possible on this day. The reason for that is, that we were fully booked the day before. In any case you can always leave your luggage with us. I will check with the colleague on your arrival, why she gave you the feeling not to be welcome. I really apologize for that. We always create the Voucher for the Internet for 3 days. That is an automaticly process in our house. You can call anytime to the reception to get some new without coming down to us. I am thankfull for your note. We will assimilate it in our daily work and pay more attention to it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Gabriela S. Couples - 14/06/2018 AccorHotels certified review
« very satisfied. very helpfull and friendly personal. »

We went to Munich for family reasons, good location close to the Heart Center Clinic. everything was good, service and breakfast. Mr Hakan Shwan, the manager on duty on Sunday June 10th was very helpful and was able to extend our stay in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriela B. de S., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Anonymous Solo - 11/06/2018 AccorHotels certified review
« Short Leisure Stay »

I was staying in Munich for 3 nights to play in a tennis tournament with friends. The hotel was easy to find using the train and tram from the airport, and it was easy to get to where I was playing and to get into the city for dinner etc. I found my room was clean and comfortable. The pillows are a bit too light so it was hard to nap, but that's my personal preference. My friends and I really enjoyed the way the hotel was designed and decorated. The check in staff were friendly and professional. The other staff in the hotel were not so aware of how to answer some questions. For example one didn't know about the breakfast, how much it was or if I could pay that morning. One of the night staff seemed to be working completely alone and was checking people in along with trying to serve drinks and we could understand that he was a bit confused as to how to manage the bar. I don't think it's fair for the hotel to leave one member of staff for security, check in and to manage the bar and it was busy one of the nights. Other guests were looking to drink at the bar too. But I would definitely stay in the hotel again. The staff were always polite and friendly and it was comfortable and easy to get to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen M., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Jan S. Business - 05/06/2018 AccorHotels certified review
« Small cozy hotel with modern rooms and nice breakfast. Location ok. »

Hotel truly lives up to -*** Superior- standard with modern rooms, very friendly staff and nice breakfast with new "super food concept". Check-in and check-out are conducted quickly. Whole hotel is very clean. Would be great if the hotel had a gym/fitness room with basic equipment and if there was the possibility to get free bikes for one day per stay.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Muenchen am Olympiapark. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Gautam Families - 04/06/2018 AccorHotels certified review
« Great Room Great Location Great Service »

Our stay was extremely comfortable. Room was spacious. Toiletries adequate. Air conditioning was strong. We enjoyed the breakfast every day. Just 5 minutes walking distance from Leonrodplatz Tram stop. By tram just 10 minutes away from Hauptbahnpof. We thoroughly enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gautam V., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Othmane E. Solo - 31/05/2018 AccorHotels certified review
« Amazing »

Welcoming and helpful staff. Nice cosy room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Othmane E., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

David Z. Friends - 31/05/2018 AccorHotels certified review
« Pleasant Stay »

Well decorated hotel, large room, good coffee machine, friendly staff, worth the price!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yihan Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Kamal S. Business - 25/05/2018 AccorHotels certified review
« just what you need »

+ cosi hotel small and friendly staff. healthy breakfast . modern design and clean rooms . - rooms are noisy you can hear everything even if they speak on the phone .need to have different pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamal s., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Suzanne Couples - 15/05/2018 AccorHotels certified review
« romantic weekend getaway »

The hotel was amazing! The rooms are super comfortable and the hotel staff is amazing. We had not planned much to do in the city, but the staff helped us find great places to go during our stay. I can't imagine a better trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne D., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Paolo F. Families - 03/05/2018 AccorHotels certified review
« Quiet location not far from the city center »

When I arrived at the hotel I was a bit disappointed because the man at desk didn't give me enough informations about parking the car along the road. Anyway the room was very quiet and large enough and clean, the breakfast was good and we could easily reach the city center in 15 minutes by tram.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paolo F., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

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