Hotel - Mercure Hotel Munich Olympiapark
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Olympiapark

4.0/5 634 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private enclosed outdoor parking  (Nearby)
  • Reduced mobility rooms
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Boutique Gourmande (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

At the 3-star Superior Mercure Hotel München am Olympiapark, you can choose from Standard Rooms with a single or double bed and Privilege Rooms with a double bed. All 68 rooms are air conditioned and have free WIFI.One child up to the age of 11 can stay in the parents' double room. Your pet is welcome too (surcharge: EUR 15/night). To ensure your clothes are looked after, we offer a laundry service at an additional cost.

  • 68 rooms
  • 100% non-smoking hotel
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 1,748 reviews

Our guest reviews for Mercure Hotel Munich Olympiapark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 634 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andre R. Solo - 07/10/2018 AccorHotels certified review
« Comfortable stay relatively close to the city centre »

Easy check in/out with a comfortable bed and decent breakfast - couldn't really have asked for anything else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre R., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Strohmeier Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Puneet Couples - 02/10/2018 AccorHotels certified review
« Courteous Front desk staff »

They all went out of the way to help us out. What staff your hotel has. Too good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Puneet C., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Strohmeier Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Dominique, A. Friends - 02/10/2018 AccorHotels certified review
« A welcoming hotel with easy access to downtown via Tram »

Confortable quiet room with excellent bed, friendly staff, pleasant breakfast. Fast business internet. Brilliant access to downtown and transports via the nearby Leonrod TRAM station (Airport about 50 mn). Only downside is the very very tiny shower cabin, first ever experienced of this small size in a Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique A., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Strohmeier Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Jemy C. Couples - 29/09/2018 AccorHotels certified review
« Cozy Place »

No doubt that the group's chain hotel has the most affordable and well-equipped amenities, but I still find the location is a bit far from the city centre about 3km walking distance. For a short stay like us, 2 nights, it is recommended to take their public transport although the fee is not thou cheaper than any other choices, you can save on your travel journey. As an adventure couple, we usually walk around to explore the surroundings and experience the lifestyles. One more thing to add, there is no fridge or micro oven in the lobby kitchen in order for us to reheat the food ready for eating. If you are concern about this, you may need to decide again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jemy C., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay you can store everything in our fridge in the kitchen. As we are 24 hours at the reception there is always somebody from the team to give you your things. Also we can heeat thing in our microvafe that we have in the kitchen for personal use. If you need a Mercure more near to the hotel you can check out for your next trip the "Mercure City Center" which is located at the central station. But we hope your next visit will be as pleasant as the previous one with us at Mercure Olympiapark :) Sincerely, Wassiliki Strohmeier Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Anonymous Solo - 29/09/2018 AccorHotels certified review
« Short but nice »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannelore L., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Anahi Couples - 25/09/2018 AccorHotels certified review
« Was good, close to the tram station. »

The hotel was good, so was the service. Space for improvement in cleanliness, specially the elevator which was with a trash can once, and dirty another time. Lack some amenities like selling bottled drinking water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anahi A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Alessandro G. Business - 24/09/2018 AccorHotels certified review
« TOO EXPANSIVE HOTEL »

ONE GUY OF THE RECEPTIONS HAD NO COMPETENCE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro G., thank you for taking the time to evaluate your stay at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not totally meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately there is no comment within your survey about our staff, if you like to mention some detail do not hesitate contacting me personally. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

weiz764 Business - 13/09/2018 TripAdvisor review
« One short overnight »

Reasonable location and room, standard breakfast as other Mercure Hotel I have ever stayed. A little smaller room as expected but it is still OK for just one person and one night. Nearby there are several restaurants within walking distance.

Anonymous Business - 12/09/2018 AccorHotels certified review
« sub standard »

Worst: I asked for a wakeup call and did not get it. I had to cancel a meeting.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G. , wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Muenchen am Olympiapark die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Mercure setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Bitte verzeihen Sie die Unannehmlichkeiten. Seien Sie versichert, dass ich meinen Mitarbei´tern verständlich machen werde, dass sich dies nicht wiederholen darf. Können Sie mir da eventuell bei helfen und mir mitteilen, wann sie nach dem wake Up Call gefragt haben, damit ich ungefähr nachvollziehen kann, bei wem es schief gelaufen ist. Über eine Rückmeldung wäre ich Ihnen sehr dankbar. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Wz Business - 12/09/2018 AccorHotels certified review
« A moderate business hotel in the city Munich »

A good location in the city, reasonable room and equipment what a business trip person needs. Nearby there are several restaurants to start a relax night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Stuart T. Business - 10/09/2018 AccorHotels certified review
« Satisfactory the room was clean and service from staff was great. »

All good, the only comment that I would have is that the exhaust fan that direct air from the bathroom to the room was noisy. It is on a timer that goes off at 7.00pm, so this made it hard to rest in the room when it was on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have some rooms in our hotel where the air from the bathroom is not running all day for your next reservation we would like to reserve one of theese rooms for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Raluca L. Couples - 10/09/2018 AccorHotels certified review
« Amazing hotel and service »

Every time I stay in your hotel, I enjoy every minute! From the amazing service at the front desk to the great rooms and design. However, I am still missing the Accor points for the first night of my last stay: 31.08-01.09. I would appreciate if you could please look into it. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raluca L., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

J. P. Couples - 27/08/2018 AccorHotels certified review
« Comfortable business hotel with one flaw »

Extremely satisfied with your service and staff - only helpful and smiling people. Your parking arrangement is very good. Breakfast is fine and caters for every need. No fridge - even in superior rooms/booking - and no daily supply of water/soft drinks as in many other of your hotels when booking superior rooms. Apart from that - no issues and only positive memories!

Charlene C. Couples - 23/08/2018 AccorHotels certified review
« The stay was not really that great »

There was no air conditioning and it was summer so the entire room was really hot. We had to resort to keeping the windows open during the night to let the cool air in but because the hotel was situated next to the main road, it was really noisy. We were given a room on the top floor and there was no lift access either.

Mirusik494 Couples - 17/08/2018 TripAdvisor review
« A day in Munich »

The hotel is fantastic renewed with nice ideas. The doors decorated with huge posters, the reception as a piano were absolutly good ideas.It's on a good place, near by city and probably quite good possibilities for parking.The breakfast was average.

Michael T. Couples - 14/08/2018 AccorHotels certified review
« It is an excellent place to stay. »

Beautiful room. Lovely breakfast. Very friendly staff. 2 minutes from team into city centre. Spent 4 nights. Would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael & Norma T., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Business - 07/08/2018 TripAdvisor review
« very good ! »

room small (room 316) but very clean and the bed almost perfect . location ok , 25 min from marienplatz by foot , breakfast was ok. parking 14 euro / 24h was 25m near hotel i will stay again but i would change the room with a little more one thanx

Jianshu Business - 26/07/2018 AccorHotels certified review
« good position, good service »

smiling front desk with professinal welcome to club member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jian Shu S., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope we will have the chance to welcome you back some day. Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

Donovan O. Friends - 25/07/2018 AccorHotels certified review
« Near Ammenities »

Short walk to tram and there is restaurant and food nearby the hotel. 6 stops to the city area. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel some day! Sincerely, Stephanie Maass General Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

K. L. Families - 21/07/2018 AccorHotels certified review
« Well located but has some issues. »

The hotel is in a good place in Munich city, exactly what I expected. There are some restaurants near and a market as well. I faced issues with air conditioner that was not working even when set cold and high speed (I stayed during the Germany summer and was horrible sleep and stay in the room). Other point is: there is no refrigerator in the room, if you want something cold: NO WAY!. I thought about family with babies, impossible to stay in a room here. I didn´t know about, if know for sure would booked other Mercure Hotel in Munich. Otherwise the staff was good, the front desk always helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. L. K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are a 3 star Mercure so we don't offer a fridge in our rooms. Our guests have the oppurtunity to store things in our kitchen fridge. Please come for that next time to the reception and we can store everything cold for you. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

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