Hotel - Mercure Hotel Munich Olympiapark
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Olympiapark

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4.0/5 587 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Boutique Gourmande (Paying)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Tennis  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Superior Mercure Hotel München am Olympiapark, you can choose from Standard Rooms with a single or double bed and Privilege Rooms with a double bed. All 70 rooms are air conditioned and have free WIFI.One child under the age of 16 can stay in the room with its parents. You pet is welcome too (surcharge: EUR 10/night). To ensure your clothes are looked after, we offer a laundry service at an additional cost.

  • 69 rooms
  • 100% non-smoking hotel
  • 3 family rooms
  • 3 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,327 reviews

Our guest reviews for Mercure Hotel Munich Olympiapark

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 587 reviews
TripAdvisor review
Business - 16/01/2018
« Very comfortable and close to public transport! »

The room was larger than most but the shower was really small. Many dining options in the area and a very short distance to public transport. Staff members were extremely helpful even though there was a language barrier.

AccorHotels certified review
Bernardette Couples - 11/01/2018

It was a pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernardette P., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Miroslav M. Solo - 03/01/2018
« Great stay at Olympiapark! »

Everything was OK. The only thing that did not suit me well was the fact that I was allocated to a non-renovated room. But even these rooms are well kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miroslav M., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Tjk Solo - 01/01/2018
« Room is old and dark »

I stayed in the hotel's single room for 3 nights. The room that I got is not the same as shown on the website, the room that I got was very old and dark. I guess that there are some room that were renovated and some were not. So I am pretty disappointed, since I were expected a much newer room. One of my friends who was there with me during the same period of stay got the renovated room, which look much better than mine. He was not a Le Club Accorhotel member nor did the online check in, I on the other hand , am the Le Club Silver Member and did the online check-in in advance but got the worse room. I think it will be great if you consider to give the priority of the renovated room assignment to Le Club member. Besides that, the room was clean, the breakfast were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thatchanont J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately you did not tell us about your dissapointment during your stay so we could move you to one of the renovated rooms. For the next time we add to your profile that you will recieve one of these rooms. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Nádai Couples - 01/01/2018
« The bathroom is not renovated »

The bathroom isn't renovated and very small, but you called it vip bathroom. I received a refund because of it. The breakfast was good and the hotel stuff was nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoltan N., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. When we wrote the discription for the rooms we forgot to add the word VIP amenities, that why it was confusing. I am sorry for this mistake and thank you very much that you showed us our mistake so we can take care of it and future guests will not have the same problem with the discribtion. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Unnati Friends - 01/01/2018

We were three of us staying here for two days and we had to climb one floor with all our baggage becuase the elevator was available only upto one floor below our floor. Either the hotel should have checked with us beforehand or guessed that being international travellers we will have quite an amount of baggage and it was painful to climb up with the luggage. Secondly being silver member no add ons like welcome drink or free hi speed wifi was offered. And finally I was here for my birthday. The hotel did not bother to send a slice of cake or flowers. Forget of that not even a call to wish or a liltle note. I have stayed accross various brands of accor and marriott globally and this was least that this hotel could have done. Very disappointed with the stay here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Unnati S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We add to your reservation that for any future bookings you will not get a room on the 4. floor again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you a happy new year and all the best for your future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Anonymous Families - 29/12/2017
« Convenient and comfortable in Munich »

Good service, very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine H., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Nk Couples - 29/12/2017
« Good »

Very friendly personnel. A bit weird that the parking for the hotel is in another building but pretty near. Had no breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karra K., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Anonymous Friends - 24/12/2017

Good location, friendly stuff, room a bit too small for comfort. However, both room and bathrooom were clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katharina Zimmer, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Preeti B. Families - 14/12/2017
« Good »

Rooms were great but bathrooms were uncomfortable .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Preeti B., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Kurt B. Business - 12/12/2017
« Nice and friendly hotel »

Stayed at the Mercure to attend a seminar at the nearby university. Very friendly and helpful staff at the reception. Room was clean and quiet, although a bit small. Room door can collide with the bathroom door, if that is not completely closed. Which can cause unpleasant surprises, particularly at night. Artwork in the room was nice and the bed comfortable. Didn't try the breakfast buffet, though. Plenty of restaurants down the road, if you want to dine out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Horst R., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Alice C. Couples - 11/12/2017
« Excellent pre-Christmas break »

We stayed in 2 newly renovated rooms. The décor was lovely, and the addition of a room safe was very welcome. In our last stay in August we had to go to reception to retrieve any valuables. The proximity to local transport and the friendliness of the staff are very important in making this a hotel of choice for a stay in Munich. Will return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham Cairney, We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Marko Couples - 08/12/2017
« Christmas-feeling starts at München Christkindlesmarkt. »

Located conveniently near a tram-stop, easy access to City centre, staff helpful in giving directions. A price-worthy accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marko H., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

TripAdvisor review
Friends getaway - 30/11/2017
« Very good place »

We sleep Two nigths un this hotel. The staff was so kind and friendly. Specialy the people un the nigths shift. The only things I can say is that the breakfast is so expensive. The resto was very good.

AccorHotels certified review
Ahmet T. Business - 27/11/2017
« Missing Product in my package »

2 products were missing in postal package which I have received in your hotel. I suspect it was taken by hotel stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmet Levent T., thank you for taking the time to evaluate your stay at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not totally meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As i peronally told you per email and also when i got contacted with the customer care, we recieve very often post for our guests. We have a special place in our back office where we store them . We note on every post the arrival date and the guest name and deliver the post on check in to our guests. I am sorry that your post was damaged, but this was nobody from our staff. In this case you have to contact amazon to solve this case. So they can contact the delivery service the post came with. I am sorry that I can not do anything more for you. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Anonymous Business - 17/11/2017

Poor quality of accommodation, rooms are old, bed not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clara Prudent, thank you for taking the time to evaluate your stay at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not totally meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Currently all rooms are newly renovated, we just haven't finished the 1 floor and the groud floor. We add to your profile that you will get one of the new rooms for your next stay. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Kirill Business - 12/11/2017
« Quiet good »

Good location, clean rooms, though are a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyrylo S., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

TripAdvisor review
Family - 04/11/2017
« Great »

We like all Accor hotels all over the world. with Accor you get the value, what you paid, nothing less nothing more. and its too important point when you travel with your family. staff are friendly great access to public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunflowertours219, thank you very much that you took your time to tell us about your experience in our hotel. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Best regards from Munich W. Georgallidis

AccorHotels certified review
Thilina P. Couples - 26/10/2017
« A good hotel close to the city center »

Stayed there for 2 nights and was satisfied with the overall service and facilities of the hotel. The hotel is about 300m away from the tram stop which takes about 8 - 10 minutes to get to the munich central station. Location is convenient and the stay was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thilina P., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

AccorHotels certified review
Hartmut H. Business - 23/10/2017
« very friendly environment, not perfect for work »

as always perfect treatment by staff, I needed to work in my room and realized that after the renovation there is no real desk room left to work with an laptop, lighting is not bright enough to work effectively in the room

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Muenchen am Olympiapark. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Wassiliki Georgallidis Assistant Front Office Manager ________________________________________ AccorInvest Germany GmbH Mercure Hotel München am Olympiapark Leonrodstrasse 79 D-80636 München ________________________________________ T +49 (0) 89 12… E-mail: h1… mercure.com / accorhotels.com

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