Mercure Hotel Munich Olympiapark 3 stars

Customer review rating (ALL Rating) 4.4/5 787 reviews

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Description

Hotel extras

  • You can reach your event or concert at the Munich Olympiapark in just 5 minutes

  • 15 minutes from Munich city center.

  • A good night's sleep guaranteed thanks to the latest sleep concept - Mercure Great Bed

  • Fully renovated in 2018

  • Charming atmosphere in a historic building

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Olympiapark

Leonrodstrasse 79
80636 MUNICH
Germany

GPS:48.158507, 11.545118

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

OLYMPBAR

The Olympbar has Wi-Fi access and seating for 16 people. A popular meeting place at any time of the day or night, it is the perfect spot to wind down after a long day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  787 reviews

TripAdvisor Rating  4.0/5  726 reviews

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Within 3 minutes walking distance to family. Was the reason to select this location.

Dear Mr. P., Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Maass General Manager

Enjoyable experience.

Customer review rating 4.5/5

Dean Couples - Confirmed reviews ALL

A minute from the tram stop, less thwn ten minutes to central station. Comfortable rooms, friendly staff, good food and a pleasant bar area. Enjoyed the stay and hope to return in the future.

Dear Dean S., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen am Olympiapark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Maass General Manager

One time is enough / when you cant find something better

Customer review rating 2.5/5

Asti Business - Confirmed reviews ALL

First room was on the roof floor. Very small. And you could not make it dark in the night. Also no mirror next to washing table to shave. Room 431.

Dear Andreas T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen am Olympiapark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephanie Maass General Manager

Wifi not working for 4 days

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

All would have been nice but the wifi on the 4th floor was not working during our entire stay despite me and my partner mentioning it at the reception at separate instances. We were assured it will be fixed, it wasn't. We were given alternative wifi connection which however wasn't available (our room was probably too far in the corner to catch this wifi). The whole situation was very inconvenient and I was very lucky I did not have any urgent business related issue to resolve.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stephanie Maass General Manager

Adequate

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Adequate small rooms, as described. Convenient to transport. Reasonable price for what it is, in Munich. Woeful internet, especially on upper floors where it is non-existent.

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Other web-users rate our hotel

  • 363 reviews 8.6/10 Location
  • 562 reviews 6.5/10 Room
  • 450 reviews 9.1/10 Service
  • 10 reviews 5.8/10 WiFi
  • 238 reviews 7.4/10 Breakfast
  • 206 reviews 7.7/10 Cleanliness
  • 106 reviews 4.5/10 Value
  • 18 reviews 8.8/10 Bar

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