Hotel - ibis Massy
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Massy Hotel

4.0/5 254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • Internet access via Fiber Optics
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Golf practice facilities  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Equipped with the new Sweet Bed by ibis bedding, the practical and inviting ibis room has everything you need to enjoy your stay: air conditioning, a large cozy bed, desk, broadband, 32-inch flat screen TV with beIN sports and a bathroom with toilet.

  • 68 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • Baby bed
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Manual temperature control
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,198 reviews

Our guest reviews for ibis Massy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 254 reviews
Marie Couples - 13/08/2018 AccorHotels certified review
« A little disorganised »

We checked in online to save time as we knew we would be late and took the trouble to email the hotel. Despite all this, the check-in took a good 20 mins as the key was not ready and the receptionist was experiencing issues with the key coding machine. I felt quite sorry for him as it seemed he was probably new. He was very apologetic about the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE-PIERRE H., Thank you for taking the time to tell us about your experience at the ibis Massy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Larroutis Manager

Anonymous Business - 04/07/2018 AccorHotels certified review
« Normale »

Normale

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Benjamin Larroutis Directeur

W. T. Couples - 30/06/2018 AccorHotels certified review
« Substandard to normal Ibis hotels »

Black mold growing in shower stall. Egg cooker not working - left turned off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Benjamin Larroutis Manager

Business - 29/06/2018 TripAdvisor review
« So so... »

I asked rhe hotel to store my baggage, they said that there is 10 euros for the baggage storage service. Many peope may want to have short travel on the check-out day without baggages. Guests in this hotel must consider extra costs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , thank you for sharing your experience at Ibis Massy. We are surprised that you have been asked to pay for your luggage storage as it is free at Ibis MASSY.Could you be so kind to check ? Many thanks and Best Regards . Benjamin Larroutis , Ibis Massy Manager.

Bob Business - 01/06/2018 AccorHotels certified review
« Very Good »

Check in was quick and polite and overall service good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Benjamin Larroutis Manager

Anonymous Solo - 27/05/2018 AccorHotels certified review
« It's OK »

I stayed 1 night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Benjamin Larroutis Manager

Luca Business - 16/02/2018 AccorHotels certified review
« perfect location hotel »

We look for an hotel just on side of our business partner and in this case we managed perfectly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin Larroutis Manager

Pawel Business - 07/10/2017 AccorHotels certified review
« Mr Pawel »

Hotel was ok, and the staff engagement was good. However at 3am the fire alarm went off. I got up and made my way using fire escape route when I got to the first floor I hit the last door which looked like a wall. There was no information and no signage on it. I t was really confusing, I waited there until another guest kicked it and it opened. As it turned out somebody burned the bread hence the alarm. Because of this staff had to turn the extractor fan on which was so loud I couldn't sleep until 4 in the morning. I do understand accidents happen, but you must put some sign on the fire exit door, or one day someone may die. I hop you will take this email seriously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAWEL N., Thank you for taking the time to tell us about your experience at the ibis Massy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The alarm went on due to an electrical malfunction of our pastries oven which in the end had been solved. From your room 210 you should have gone to the nearest emergency exit at the end of the hallway that overlooks an outside staircase. Our hotel is perfectly in order with all French legislation on fire prevention. A panel on the back of the bedroom door tells you the closest exits and none is closed. Once again we beg you to accept our apology for this night and assure you that this does not reflect the usual benefits of our establishment. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benjamin Larroutis Manager

D S. Couples - 23/09/2017 AccorHotels certified review
« Very comfortable and excellent value for money »

We stay at this hotel every year on our way home to England. Staff are very friendly and helpful. Rooms are clean. Beds very comfortable. Free WiFi and usb charger ports for your electronic devices. Close to lots of restaurants and just off the motorway so very easy to find. Would highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin Larroutis Manager

Business - 17/09/2017 TripAdvisor review
« doesn't worth such price »

Far from city center and not convenient place for public transportation, especially in weekends and after 9 pm. Rooms are comfortable but breakfast is can be richer. I have booked 2 separate nights, because of business reasons. I have asked 1 single invoice but the person in charge in reception desk couldn't consolidate the invoices as single invoice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , we are sorry you've faced some issues during your stay at Ibis Massy. Since you wrote about that invoice isssue , we have trained our new Receptionnist about editing one single invoice .We apologize and we hope you will consider again your next stay at Ibis Massy. Best regards , Benjamin Larroutis , Ibis MASSY Manager.

Terry Solo - 16/09/2017 AccorHotels certified review
« Weekend in Massy »

... efficent. .... restful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin Larroutis Manager

Sarah Families - 13/08/2017 AccorHotels certified review
« Clean, quiet and reasonable »

We stayed for one as a stop over whilst travelling to the south, clean tidy and staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin Larroutis Manager

Anonymous Couples - 01/05/2017 AccorHotels certified review

Check in rapide Bon lit Chambre nickel

Anonymous Business - 28/03/2017 AccorHotels certified review

Great staff, friendly. Hotel clean, quiet and comfortable.

Anonymous Business - 16/03/2017 AccorHotels certified review

Globalmente positiva

Anonymous Business - 08/01/2017 AccorHotels certified review

Room was as usual good, clean and bed was comfortable. But in the middle of night there was a fake fire alarm which woke us up.

Anonymous Business - 21/11/2016 AccorHotels certified review

Nice quiet, clean hotel for one night business trip stay. Friendly staff, eateries within walking distance. Close to highways just south of Paris. Will stay there again.

Anonymous Solo - 21/11/2016 AccorHotels certified review

As usual, my stay was very pleasant. The staff are polite, friendly and helpful. The room was of a reasonable size, clean, comfortable and warm enough. The shower etc all worked well.

Anonymous Couples - 21/11/2016 AccorHotels certified review

I had difficulties finding the parking lot. The room was smelly. Breakfast was nice. Friendly staff.

Anonymous Business - 11/11/2016 AccorHotels certified review

cheap, clean room, service ok. last change easily handle.nice hotel people

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