Mercure Budapest Castle Hill 4 stars

TripAdvisor rating 3.5/5 2,052 reviews
Mercure Budapest Castle Hill
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Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

COMFORT ROOM WITH 1 QUEEN-SIZE BED

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

COMFORT ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BUDAVAR

Type of cuisine: International

Our Budavár Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,636 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,052 reviews

Lack of service mindedness

Customer review rating 4.2/5

Daniel Families - 07/08/2019 AccorHotels review

Access card got deactivated 3 times in a 3 day stay. Complementary beverages never got replenished. After chasing daily only the water bottle got replaced. Not coffee nor other free drinks. Despite staying at Merkure room no 729 got sent to Ibis breakfast room. Food choice disapointing

Excellent location, next to "Deli" metro Subway station.

TripAdvisor rating 3.5/5

deutschinder Solo travel - 07/08/2019 TripAdvisor review

Within 5 min walking distance. Exit subway stop towards the right Kristina Korut street. Hotel had 3 check in desks, only 2 seemed manned at any given time. Vexing if you are in a hurry. Personnel was attentive and helpful. Great spread for breakfast. Privilage room worth it.

Dear Our Guest, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Comfortable room

Customer review rating 4.2/5

Rg Solo - 06/08/2019 AccorHotels review

Comfortable, good sized privilage room with nice views of castle hill. The minibar was well stocked, items are too pricey since a nearby Aldi grocery shop can supply the guest w. Cheaper items. Staff at checkout too few to handle the large influx.

Dear Rebonto G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Upgraded Mercure

TripAdvisor rating 3.5/5

389ray Business - 02/08/2019 TripAdvisor review

This Mercure is being renovated and it's a good thing because the rooms are much nicer. The hotel itself is very good well worth considering if you go for a holiday or work purposes. The hotel lobby staff perhaps need assistance during the summer as they were generally busy. This hotel ticks my boxes

Dear Our Guest, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Good experience

Customer review rating 4.2/5

Anonymous Business - 01/08/2019 AccorHotels review

It was a short stay, but everything went well.

Dear Nikola B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

nice hotel, centrally located, near the train station

Customer review rating 4.2/5

Jinya Friends - 31/07/2019 AccorHotels review

We enjoyed staying at your hotel, liked the restaurant for breakfast and dinner, good selection of food. The gift shops were very nice, with a helpful saleswoman. Room was quiet, could not hear the trains!

Dear Jinya D., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great experience

Customer review rating 4.2/5

Jean-michel M. Friends - 30/07/2019 AccorHotels review

Room was great even if slightly small but it hasn’t been a problem at all! We also appreciated the staff which was polite and helpful overall!

Dear Jean-Michel M., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very nice stay, I recommend the Hotel

Customer review rating 4.2/5

Chris Families - 29/07/2019 AccorHotels review

Very nice stay in this Hotel in Budapest, good location, very nice service and staff. Nice and clean rooms. I recommend this hotel for a stay in Budapest

Dear Krzysztof P., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.2/5

Anonymous Couples - 27/07/2019 AccorHotels review

Location good for using public transport Lifts very slow to react which was frustrating

Dear Kirstin S., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Worth it for the breakfast

Customer review rating 4.2/5

Andrew S. Solo - 24/07/2019 AccorHotels review

I stay regularly at the Mercure Buda for the simple reason it is a very good hotel. Well appointed rooms Convivial bar area Probably the best breakfast around

Dear Andrew S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good hotel

Customer review rating 4.2/5

Anonymous Couples - 23/07/2019 AccorHotels review

Hotel itself nice and clean, comfortable beds big rooms, arrived by van only to be told no spaces because a special guest didn’t want any other cars in car park I think all guests should be treated same not just one, anyway got it sorted and allowed to park out back, onto the rooms beds made change of towels that’s about it mini bar not restocked cups still in room not replaced or washed as with glasses coffee and milk not replaced either so that was a let down but over all wasn’t to bad a hotel apart from that

Dear James A., We appreciated the time and the care you took to evaluate our hotel. We are really sorry for all of the inconveniences you experienced during your stay, including the room and equipment. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Delicious Breakfast

TripAdvisor rating 3.5/5

Brenda K Couples - 22/07/2019 TripAdvisor review

The breakfast buffet was one of the best I've had with a huge variety. Hotel front desk staff were helpful and attentive. The location beside the metro is convenient. The bathroom was too small and we would have preferred a view of the river instead of the train tracks, but it was quiet.

Dear Our Guest, Many thanks for your positive opinion you have shared about our hotel. We really appreciate hearing from you and reading that you were satisfied with our staff. Our team would love to serve you again in the near future. Best regards, Diana Hegyesdi, Assistant to General Manager

A good place!

Customer review rating 4.2/5

Alexandre Solo - 18/07/2019 AccorHotels review

Very good staff. Very good breakfast. Prices in the souvenir tio high. Space in shower not good, water felt out. A very not good smell in the corridor. Bottons in elevator to maintence.

Dear Alexandre C., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Buda that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Mediocre.

Customer review rating 4.2/5

Niraj P. Couples - 16/07/2019 AccorHotels review

Whilst the hotel was clean and tidy and the rooms were a good size, two issues spoilt our experience. On Saturday 13th July, around 8.30pm, my wife called for room service to room 850. The person who answered hung up on her when she asked if she could order room service. She rang again, the same person answered, and when she asked what soft drinks were available, she was told to read the menu in the room. The menu in the room listed no soft drinks. The man was abrupt and not interested in taking our order. She found him to be rude and she was upset. I went down to reception and spoke to a receptionist and explained what had happened, showing her that the menu listed no soft drinks. I also took a photo of the menu for our reference. The receptionist advised that I could order from the restaurant. I went into the restaurant and explained the same story again, and was able to order two soft drinks and a dessert to be bought up to room 850. We had not had issues ordering room service the previous night. The gentleman who answered on Saturday perhaps requires retraining considering he is working in a service industry. Perhaps he was having a bad day, but professionalism is important. Secondly, on checking out on Sunday 14th July around 2.45am, I paid the outstanding room service bill with a male receptionist. I paid in cash, Hungarian Forints. I asked for a receipt for the cash payment, and he said he would email me a receipt. I still have not had that receipt sent to me by email. My email address is ni… I also see on my credit card bill a charge from the hotel for GBP£55.52. I do not know what this amount is for considering I settled my room service bill in cash. I am aware that the hotel would charge a four percent tourism fee, but this cannot equate to anything near £55.52. I will need to enquire into this further. Thank you.

Most enjoyable

Customer review rating 4.2/5

Rosamund Couples - 14/07/2019 AccorHotels review

Although not central, easy metro. And for elderly all public transportation free. Friendly helpful staff, free parking behind hotel, excellent breakfast, comfortable, clean room

Dear Rosamund B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

great service please keep it up

Customer review rating 4.2/5

Ian Couples - 12/07/2019 AccorHotels review

excellent customer service, both during check in and the restaurant, please keep up the good work Andrea

Dear Ian C., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Overall hotel

Customer review rating 4.2/5

Anonymous Business - 12/07/2019 AccorHotels review

Comfortable bed. Normal room. Mine wasn't cosy at all. Very expensive water No mini bar

Dear Susana B., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

very good

Customer review rating 4.2/5

Anonymous Business - 06/07/2019 AccorHotels review

****

Dear Timothy D., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ms

Customer review rating 4.2/5

Gabrijela Business - 06/07/2019 AccorHotels review

The room was nice, food as well. No gym and no swimming pool .

Dear GABRIJELA J., Thank you very much for sharing your opinion with us. I investigated with my team all your comments; in order to further improve our services. We trust that we will have the pleasure of welcoming you back to Mercure Buda in the future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Renovated rooms, great location, great staff

Customer review rating 4.2/5

Maria C. Business - 05/07/2019 AccorHotels review

The room was recently renovated, with a beautiful view from the 7th floor. Bed was huge and very comfortable! Staff was excellent and very polite. The breakfast could improve a lot.

Dear MARIA C., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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