Mercure Budapest Castle Hill 4 stars

TripAdvisor rating 3.5/5 2,078 reviews
Mercure Budapest Castle Hill
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

COMFORT ROOM WITH 1 QUEEN-SIZE BED

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

COMFORT ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE STATION

Type of cuisine: Bistro

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro&Grill, Fit and Hungarian selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,820 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,078 reviews

Clean, friendly and convenient

Customer review rating 4.2/5

Bill W. Business - 11/10/2019 AccorHotels review

I only stayed for one night as I had a business meeting in the City. My driver was able to park out front, check in was quick and friendly, my room was clean and modern. The wifi was free and fast. In the evening the bar was not noisy allowing business discussions to take place. The bed was comfortable and breakfast was good - having an omelette chef is a good idea. Check out was quick and polite.

Awesome atmosphere

Customer review rating 4.2/5

Barbara J. Business - 10/10/2019 AccorHotels review

I had good experience, no complications...

sufficient

Customer review rating 4.2/5

Jacob Business - 09/10/2019 AccorHotels review

Staff was kind and helpful, good accomodication

Dear Jacob C., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Convenient for Budapest

TripAdvisor rating 3.5/5

johncottrell37 Couples - 07/10/2019 TripAdvisor review

The ibis Hotel Budapest Castle Hill is located in the Mercure Budapest Castle Hill with a shared reception you are allocated your room and floor depending on which brand of hotel you have booked the dining room is shared

Dear John, Thank you for your comment. We believe you like this new concept of our hotel. As you wrote it, we became a combo hotel of ibis and Mercure. We hope to welcome you back in the near future. Best regards, Eva Csongradi Guest Experience Supervisor

Very noisy loud many bus tours

Customer review rating 4.2/5

Mike Couples - 03/10/2019 AccorHotels review

We found a bed very comfortable the fridge while we were offered for free drinks a day the drinks that were free or not stopped the maid found difficulty in stock in the free drinks on offer we found the room noisy because of the bus tours arriving late at night and the room noisy because of the loud air-conditioning regeneration

Dear Mike R., Thank you for taking the time to tell us about your experience at the Mercure Budapest Castle Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very good location for our purposes.

Customer review rating 4.2/5

Anonymous Families - 02/10/2019 AccorHotels review

Very good experience at the hotel.

Dear Stephen R., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Hotel Staff were very friendly, rooms were clean and tidy and location was perfect.

Customer review rating 4.2/5

Ciaran M. Business - 30/09/2019 AccorHotels review

I had a very good experience while staying at the Mercure Budapest Castle Hill. The rooms were very clean and tidy and the staff were very friendly and helpful.

Superb

Customer review rating 4.2/5

Bojan P. Business - 30/09/2019 AccorHotels review

Nice food, friendly staff, perfect location,everything is ok

Relaxing stay

Customer review rating 4.2/5

Veronika Business - 30/09/2019 AccorHotels review

The room was very cosy, suprisingly quiet for a room witha train station view. The breakfasts were amazing and would definitly be the reason why to come again when coming to Budapest.

Pleasant place to lodge in reasonable price

Customer review rating 4.2/5

Woongmin K. Business - 30/09/2019 AccorHotels review

Pleasant place to lodge in reasonable price

Convenient, comfortable, friendly option in Buda

Customer review rating 4.2/5

Leo Business - 29/09/2019 AccorHotels review

Enjoyed it. Efficient friendly hotel. I'd recommend it.

Good hotel, but no follow-up of requests

Customer review rating 4.2/5

Anonymous Business - 27/09/2019 AccorHotels review

It is a very well located and good hotel. Howevere, I missed almost the plane because the wake-up call and the order of a taxi was forgotten by the responsible person at the reception. This was due to the fact that the woman who noticed these requests on a small piece of paper she found somewhere on the desk did not transfer these messages. This woman also did not know that a small fast breakfast could be served at 4.15 h in the morning, although her colleage said so. She mentioned that the colleage was probably new and did not know this. To summarize, it is clear that she was new and did not know how to arrange an early breakfast, how to arrange a wake-up call and how to order a taxi.

Everything OK until Late left

Customer review rating 4.2/5

Marko T. Couples - 27/09/2019 AccorHotels review

Staying was OK. Except I wonder that 50 euro deposit paying just Wien we arrived at hotel. I havent know that why? Luckily we get it away after payed the city tax. It should be polite to mention that before arrival? And Late left didnt go well. Our room card didnt work at all after 15. I had payed the Late room tax. Without the cleaning guy we would be lost. He helped to get in to our room with his key. Why?

Clean, efficiant, kind personell

Customer review rating 4.2/5

Anonymous Business - 26/09/2019 AccorHotels review

A Nice and efficient hotel. Well organized

Dear Arnhild Haga R., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Nice but could use some touch ups

Customer review rating 4.2/5

Anonymous Couples - 26/09/2019 AccorHotels review

Our room was nice, but could have been cleaner. The whole hotel was a bit dirty. They renovated only a few months ago. If they do not begin to take cleaning more seriously it will be very dirty pretty soon. The breaking was meh. We only had breakfast at the hotel one day. The coffee and juice specifically were pretty bad. The woman who was working at the bar each night did a great job as did the desk staff.

seamless

Customer review rating 4.2/5

Anna Business - 23/09/2019 AccorHotels review

there were no issues to deal with ... all was highly satisfactory ....i would certainly recommend the hotel to friends and colleagues

Dear ANNA M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Extremely good

Customer review rating 4.2/5

S. R. Couples - 22/09/2019 AccorHotels review

Your breakfast was fantastic. I've been to many hotels and this was at the top of the list of best breakfasts. Your staff at breakfast was very efficient and your managers or supervisors were very involved. Thank you for your efficient staff that includes the front desk.

Dear Shaharyar R., Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed our breakfast. Also, I would like to thank you for your nice words about our staff; I will let them know about your feedback. I hope we can welcome you again in our hotel! Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Enjoyable stay for first time to the country

Customer review rating 4.2/5

Siewhuay T. (. Business - 22/09/2019 AccorHotels review

I like that there is printer and computer for use. This helped me as I need it to print out the direction going to the next destination. Which I forgot to do and print prior to the trip. The staffs have also been helpful making our stay enjoyable. There is a staff- a tall lady with pony tail, at the restaurant, is exceptionally helpful. I regretted not getting her name, but she is good. She seems to be a more senior staff at the restaurant. Also, after checkout, while waiting at the reception area, the staff gave us some water while we wait for our pick up. I am grateful and hence this also fell like home.

Dear Siewhuay T., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Alles in allem sehr zufrieden!

Customer review rating 4.2/5

Sebastian V. Couples - 19/09/2019 AccorHotels review

We were impressed by the cleanliness and the modern and stylish room. Breakfast was way above average!

Dear Sebastian V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

OK

Customer review rating 4.2/5

Zrinko Business - 19/09/2019 AccorHotels review

I am very satisfied with some, but dissatisfied with some other things.. Breakfast was really good, bed very comfortable, room was clean and spacy, location of the hotel was ideal for me. I am not satisfied with this; I came a little bit earlier than check-in time, approximately at 13:00 hrs. Receptionist told me to wait in the lobby or to go for a walk till 14:00. This should not be the case if you are coming that close to the normal check-in time. Good hotels should offer their guests as a sign of hospitality earlier check-ins in similar cases. When I came back at 14:00 h to check-in there was a line already on every desk so I was checke in at 14:35. That is unacceptable! Especially as I had to be on a meeting at 15:00 hrs up in the Buda castle so I became nervous and had to hurry although I basically came more than eanough earlier. Also, receptionists were pretty slow in doing their work, so that also didn't help the matter. Another thing that I am not happy about are the lifts, but you are probably already aware that they are either too slow or there are not enough of them in the peaks. Anyway, besides that, all other was more than ok!

Dear Zrinko Z., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Castle Hill - ibis Budapest Castle Hill that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in budapest