Mercure Budapest Castle Hill 4 stars

TripAdvisor rating 3.5/5 2,066 reviews
Mercure Budapest Castle Hill
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+ 25 Services
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Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Castle Hill

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

COMFORT ROOM WITH 1 QUEEN-SIZE BED

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

COMFORT ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds and FREE Wifi

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE STATION

Type of cuisine: Bistro

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro&Grill, Fit and Hungarian selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,751 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,066 reviews

Certainley a good deal!

Customer review rating 4.2/5

Eran Families - 15/09/2019 AccorHotels review

Overall, the stay was good. We booked the Junior suite for a family of 4 (3 adults + child). The room itself is relatively large as it is comprised of two rooms connected through a corridor that has the bathroom and toilets inside it (not very comfy when you do your morning issues as it creates a bottleneck). The adults bed was very comfy and whoever slept on it, was saying that. However, the sofa bed is not good even for children. The room itself looked clean though we had couple of spiders on ceiling - can't really complain. The breakfast was very good for us - delicious bread , good coffee and nice omelets. (maybe the orange juice need to have better freshness) . Last but not least - price. At 130 Euro a day for a family including breakfast - it cant get better than that.

In general very good if possibility to improve and to be even better.

Customer review rating 4.2/5

Anonymous Business - 15/09/2019 AccorHotels review

Very good, nice, pleasant - overall good. The only thing which could be much better is check in to the hotel. Procedure of ,,Check in,, was far to long, even that we had the reservation and sended all particulars to the hotel.

Very good, relaxing

Customer review rating 4.2/5

Stephen S. Couples - 13/09/2019 AccorHotels review

I have been coming to this hotel since 1996. I make a point in staying every time I am in Budapest. Other then the front desk, I do not see a large turnover in staff, so you see the same people over and over, and that creates a family atmosphere. The hotel is pleasant, especially now, that all the renovations are completed. I would like to mention a few people who always make my stay great. Mate Sipos at the fron desk, Balazs Kerepeczki in reservations, and Katalin at the restaurant.

A very nice stay in Budapest

Customer review rating 4.2/5

Mara Couples - 11/09/2019 AccorHotels review

The overall expirience was really satisfied, the staff was very gentle, the rooms were very good, the location super. I was expected more from the breakfast. The only thing I didn't like is the only one shampoo and shower gel at the bathroom, we were two.

Dear Maria K., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel overall. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Excellent Hotel Stay

Customer review rating 4.2/5

Graham Business - 09/09/2019 AccorHotels review

The Buda Mercury hotel is spacious and clean and looks fantastic. The hotel has recently been renovated and looks fresh, modern and very stylish. It has a massive range of breakfast options and a very good (and affordable) restaurant too. The rooms are decorated to a very high standard and are comfortable

Dear Graham S., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Remember vegans

Customer review rating 4.2/5

Nitta S. Couples - 09/09/2019 AccorHotels review

We asked in advance about vegan options at the breakfast and we were told that there is options. But when we came for the breakfast there were only bread and apples. Otherwise customer service was all good.

Dear Nitta Maria S., We appreciated the time and the care you took to evaluate our hotel. We are really sorry for the inconveniences you experienced during your stay. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable pleasent with polite staff

Customer review rating 4.2/5

Brad Solo - 09/09/2019 AccorHotels review

My stay was comfortable and I was very happy with my room. One thing I will say is, when I arrived I was made to pay 20000 huf for the contents of the mini fridge. I 2 cokes 2 bottle of evian and 1 kitkat. I was told that whatever is left in the mini fridge would be returned onto the card I paid with. But this wasn't the case. So I've ended up paying 20000 huf for 2 drinks and a kitkat.

Dear Bradley P., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. Regarding the blocked amount on your credit card, we asked the bank to release it, it should take a few bank days for them. Thank you for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant Front Office Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1… www.mercure.com/1688

Comfortable

Customer review rating 4.2/5

David Couples - 08/09/2019 AccorHotels review

Enjoyed the hotel and overall ambience. Breakfast was good with plenty of choice. Rooms were cleaned everyday. Staff were courteous and helpful. Recommended

Dear David M., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great staff service! It makes you feel at home!

Customer review rating 4.2/5

Angel R. Solo - 07/09/2019 AccorHotels review

Ever since my arrival to the hotel, the person attending me (Claudia K) made me feel very welcomed and distinguished. Adding to this warm service by Claudia and the rest of the staff I thanked God I chose this hotel because it is very close to a metro station and this allows you to return for some resting and go back to continue your tourist activities!!!

Dear Angel Enrique R. Trejo, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lovely hotel with good location

Customer review rating 4.2/5

Anonymous Couples - 04/09/2019 AccorHotels review

The hotel was really lovely and the staff were kind to us. The hotel is well located since it was very near to metro station and tram stop. The view from our hotel room window was magnificent. Breakfast was okay but there were a lot of sweet stuff and not so many fruit options. All in all we loved our time in the hotel and would definitely recommend it.

Dear Emma P., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lovely and tasty breakfast.

Customer review rating 4.2/5

Igor Business - 04/09/2019 AccorHotels review

Great stuff, service maybe better navigation for parking close to the bars at parking lot. Not good visible text for reception desk on button in the elevator.

Dear Igor K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable

Customer review rating 4.2/5

Np Business - 02/09/2019 AccorHotels review

Comfortable and enjoyed the new design of the hotel

Dear Neil P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Good

Customer review rating 4.2/5

Wafa A. Friends - 02/09/2019 AccorHotels review

Good overall .. the staff were friendly, room was clean .. the food was not as good as it was expected.. no enough vegetarian food only one dish in the menu.. also the open buffet breakfast was not good

Dear Wafa A., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Buda that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lovely position but staff were not helpful

Customer review rating 4.2/5

Neil Couples - 02/09/2019 AccorHotels review

As international visitors with a “privilege” room we found the staff unhelpful & difficult to understand. We did not know we had breakfast (but that was like a supermarket cafe), supposedly a welcome drink which we didn’t get and our late check out was interrupted twice by the cleaning staff. The fridge in our room didn’t work and we were charged for water.

Dear Neil Malcom C., Thank you for taking the time to tell us about your experience at the Mercure Budapest Castle Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have contacted you privately to to clear your situation. Please, check your mail box for my separate mail. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great

Customer review rating 4.2/5

Max Business - 31/08/2019 AccorHotels review

Everything was great except the elevator buttons which do not indicate the Gloria properly. That MUST be fixed.

Dear MLADEN M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great hotel and wonderful staff

Customer review rating 4.2/5

Diego S. Couples - 29/08/2019 AccorHotels review

A couple of weeks ago, my wife and I had the opportunity to stay at the Mercure Budapest Castle Hill and we enjoyed very much both the facilities and the helpful staff. The hotel is near a close underground station which makes it really useful to commute downtown. The room was really nice and breakfast met our taste and needs. A great experience and will recommend to anyone visiting Budapest.

Dear Diego S. Villar*, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great experience

Customer review rating 4.2/5

S Friends - 28/08/2019 AccorHotels review

The staff is super friendly! Beautiful location and great facilities. Some further communication around best way to get to the airport or whether hotel has airport service would of been helpful

Dear Suparna D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

9

Customer review rating 4.2/5

Hakob Solo - 26/08/2019 AccorHotels review

Very good!

Dear Hakob A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very helpful receptionist

Customer review rating 4.2/5

Harriet Couples - 26/08/2019 AccorHotels review

Peter B looked after us extremely well! He organised an early check-in for us when I wasn’t feeling well and arranged a late checkout for us the following day. He looked after us and ensured our stay was great.

Dear Harriet H., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about Peter. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

A welcoming hotel

Customer review rating 4.2/5

Martin Families - 24/08/2019 AccorHotels review

The check in was very quick and easy with excellent staff! The rooms were very comfortable and clean! Breakfast was plentiful and good choice of food and drinks!

Dear Martin H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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