Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

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3.5/5 1,707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 390 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,349 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,707 reviews
AccorHotels certified review
W K. Business - 17/10/2017
« Excellent place to stay. »

I very much enjoyed the stay in Mercure Buda. Excellent breakfast. Excellent service.

AccorHotels certified review
Nadine Friends - 15/10/2017
« could be better »

we got an upgrate but the room was really small and tiny

AccorHotels certified review
Siren Couples - 12/10/2017
« Generaly our visit was good »

Bedroom was too hot .A/C not in use this time on year says front desk peoples. During breakfast every mornig fried beacon/scrambled eggs was too cold(i lookedup the thermostat settin temp was 55 celsius?)When the waiters clened the tables I did not understand why all the crumbs (breds etc)had to be trown to the floor???And finally one day when we returned to the hotel we found an extra key in the key card holder inside the room ?Apparently left room cleaner?

AccorHotels certified review
Veronika Business - 10/10/2017
« Super stay »

Lovely clean room, comfy bed and all the toiletries provided- with ok wifi and good selection at breakfast.

AccorHotels certified review
William S. Solo - 06/10/2017
« completely satisfied »

Everything went spoothly and was of high quality

AccorHotels certified review
Andreja Business - 05/10/2017
« Great value for price given »

It was a short, but nice stay, loved the atmosphere, quick and friendly and professional service and location was also great!

AccorHotels certified review
Nick T. Couples - 04/10/2017
« Made to feel very welcome. »

As above.

AccorHotels certified review
Gina S. Couples - 04/10/2017
« Disappointed »

The room was tiny, despite being a premium room. It faced out onto a coach park; which meant we were woken early in the morning, with the reversing warning sounds going off (around 06:00). The bedside lights didn't work either. Breakfast was also disappointing - the porridge oats weren't cooked & the rice porridge was also raw. There were no tables free on our first morning & we had to wait for about 10 minutes for a table to free up despite being a large area of tables being available in the room next door.

AccorHotels certified review
Trucia Couples - 03/10/2017

Bed wasn't very comfortable & as a coeliac the breakfast was not very good!

AccorHotels certified review
Luis P. Business - 01/10/2017

Correctas eficiente

AccorHotels certified review
N. Business - 30/09/2017
« Need to impove Breakfast Services »

Check-in,out and bedroom facilities are good. Welcome massage from GM and card are very thoughtful. Disappointment is breakfast, service sections are not practical at all, even worse to asking to set an half of the section of the space, and had to sit with other guests. positioning 2-3 staff to just redirecting the seating area, beside, the tables are not cleaned. it was very awful, lost appetite. it was shame that all good welcoming atmosphere is done. and guests leave the hotel with unpleasant experience.

AccorHotels certified review
P Business - 27/09/2017
« Outdated »

Outdated hotel

TripAdvisor review
Solo travel - 24/09/2017
« Quality below standard »

The Mercure Budapest Buda hotel rooms are below the quality standard I am used to at the Mercure Hotels. Outdated furniture, very simple looking bathroom, air conditioning out of order, LCD TV set without HD quality and limited number of channels. The place definitely needs an upgrade to modern standards. The restaurant delivers good food, but the capacity of the kitchen is insufficient. Waiting time for me was over one hour. Number of park places totally insufficient, if the hotel is fully booked. Because Budapest receives so many business travelers and tourists, they probably think they can easily get away with low quality at this price level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Anikó Nagy General Manager

AccorHotels certified review
Julii S. Business - 22/09/2017
« Professional and good attention »

Weel served and good front desk attention. Only issue was crowded

AccorHotels certified review
Deng Y. S. Couples - 21/09/2017
« Comfortable »

Staff were friendly and hotel room was okay, however we discovered a lot of ants in the bathroom and a strange smell, and woke up with rashes.

AccorHotels certified review
Frits Business - 21/09/2017
« A fine experience »

Room tidy and comfortable Performant wifi Excellent breakfast and lunch Well equipped meeting rooms Good service

TripAdvisor review
Couples - 18/09/2017
« Good option for an overnight stay »

I chose the hotel due to it's closeness to one of my event venues in Budapest. The service is really good, the reception is indeed helpful and nice. However the deposit they charge for the room, which includes your room rate and an extra deposit for any damages is something which I found particullary strange, having them block an extra % off your total room rate. The hotel room are not as big as expected in an 4 star hotel. The room was clean, however it feels a bit oldish. Too bad the hotel does not have extra facilities (like gym, sauna, etc.) Overall was a decent stay considering the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with our colleagues at front desk. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon. Best regards, Ms. Anikó Nagy General Manager

AccorHotels certified review
Anil S. Business - 14/09/2017
« Not good experience »

The room was nice and clean but there was false fire alarm in middle of night and woke up the entire floor. No 24 hr restaurant or food available at the bar after 11pm. Hotel staff directed to castle area for dinner but it was almost closed at just 9pm. Just a bad day for me i guess.

AccorHotels certified review
Anonymous Business - 14/09/2017
« average »

The wellness area saved it.

AccorHotels certified review
John G. Solo - 13/09/2017
« Disappointing »

Whilst completing the online express check-in, this did not occur as initially the reservation was not recognised by reception, Room 714, when laid in bed there was an undulating drone from the rooftop air conditioning units. Commendably I was offered another and upgraded room within 10 minutes, even though midnight. Check-out, I advised reception that I had pre-paid and just wanted to check there were no messages etc. However, reception required the payment if city tax and would not accept that I had paid this. So to expedite departure I paid again in cash. So Reception ensured that I departed somewhat annoyed!

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