Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

3.5/5 1,961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,998 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,961 reviews
Trevor B. Business - 07/12/2018 AccorHotels certified review
« Mr Trevor B. »

Hotel was comfortable. The only negative point was that 3 of the 4 lifts were not available and the hotel was quite busy so delays waiting for lifts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Elizabeth S. Business - 03/12/2018 AccorHotels certified review
« The bed was very comfortable but the heat was not well regulated at night and there was a bit of noise. »

The breakfast was fantastic. We did not spend too much time at the hotel, but I was pleasantly surprised. Normally we stay at the Artis which I find a bit confusing, I would stay at Mercure again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth S., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ognjen R. Business - 03/12/2018 AccorHotels certified review
« No parking »

Although you advertise available parking, due to construction works in front of hotel which was not available I haven't been offered opportunity to use hotel parking behind hotel although same had vacant spaces. Alternative given was to use public garage. Hotel didn't offer to cover parking charge but was able to provide payment on reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 29/11/2018 AccorHotels certified review
« good »

nice, room was clean, service adequate. What I miss is fitness room

Our hotel has responded to the review
Our hotel has responded to the review

Dear NENSI M., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Irina Business - 25/11/2018 AccorHotels certified review
« Just perfect! »

Very nice experience, extremely clean, modern. Friendly staff. Good breakfast. Very good coffee. Location near the metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRINA B., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Illeana G. Business - 20/11/2018 AccorHotels certified review
« A pity that renovation was going on with noise and inconvenience to Guests »

Dear Amine, I was part of the NATO Group and was given a floor on the 8th floor facing street side. The room was extremely warm and I was told that due to the cooler nights that air conditioning was not available so to leave the window open. This solution was not very convenient during the evenings as the noise from the tram/traffic could then be heard. Also my last morning prior to 7h30 there was noise from the renovation works. As well, due to workers' error cutting a wire the entire floor had no Television access from 8-9 November! Dora your manager was very kind to give me a late checkout until 14h00, but when I went up to my room after the NATO Meeting had ended on Friday, I couldn't open the door with my keycard. Then around 12h55 a cleaning lady knocked on my door wanting to clean the room, I told her to please give me 5 more minutes as I was packing my suitcase. Taking into account all of the above, I would have a hard time to recommend your Hotel to my friends. Kind regards, Illeana G.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Illeana G., We appreciated the time and the care you took to evaluate our hotel. We are really sorry for all of the inconveniences you experienced during your stay. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Couples - 19/11/2018 AccorHotels certified review
« Very clean, lovely hotel and lovely staff. »

Staying with Mercury was a pleasant experience especially when you are on holiday in Budapest and are unsure where good places are to stay. It was a wonderful stay, and the rooms are so lovely to stay in, lvoely big and clean! I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Millie J., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Alin Business - 14/11/2018 AccorHotels certified review
« Plasând stay »

One night stay. Comfort room, breakfast can be better. Slow checkin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ioan-Alin P., Thank you for staying in Mercure Budapest Buda. I sincerely hope to see you back in our hotel in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lm Business - 13/11/2018 AccorHotels certified review
« A nice hotel in the heart of Budapest »

I highly recommend the hotel. It is in the centre of Budapest. It offers excellent services, tasty food and view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyudmila M., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Boris Couples - 13/11/2018 AccorHotels certified review

old furniture, bad smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boris M., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

J K. Couples - 13/11/2018 AccorHotels certified review
« First trip to Budapest »

The room was clean. Bathroom soap was in very short supply. Front desk personnel (especially Borasz) were very professional and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Murray Business - 12/11/2018 AccorHotels certified review
« Good, but..... »

Comforatble room, good breakfast, fine conferencing, but the bathroom in the room had a foul, musty odour - typical of poor ventilation. This ruins an otherwise good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray D., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel room and with the breakfast. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Arturas J. Business - 12/11/2018 AccorHotels certified review
« A very nice hotel and very good service provided. »

I highly recommend this hotel for those who are travelling to Hungary. It is a very nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTURAS J., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Dr P. H. Business - 11/11/2018 AccorHotels certified review
« Clean, friendly, helpful and comfortable »

Lovely hotel with great staff. I only have two criticisms : (1) The air conditioning in the rooms was off and it was too warm. I opened the window but it was then noisy outside and difficult to sleep. Many of my colleagues said the same thing. (2) The restaurant food was OK but I'm not sure the goulash soup really did justice to Hungary's signature dish. It was a little watery and gristly. Plus my trout was over-cooked....a little incinerated. I did have the steak the next day however and that was very tasty, even though the meat was not that tender. Perhaps get some better quality beef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter H., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel and with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We are really sorry for all of the inconveniences you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Bill S. Business - 11/11/2018 AccorHotels certified review
« No air conditioning made my bedroom uncomfortably hot. »

Restaurant and bar were fine. Pleasant food. Staff helpful. However the air conditioning had been turned off, but with warm weather outside, my bedroom (202)and the meeting rooms were uncomfortably hot. I asked at reception for the air conditioning to be turned but was told it couldn't be. Why not?

Our hotel has responded to the review
Our hotel has responded to the review

Dear William S., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 09/11/2018 AccorHotels certified review
« Disappointing »

Rooms(premium)? Seriously? Drab, hot, no ac available, window can only be opened with a signature then housekeeping still relocks it? Leaving the room even hotter and stuffier. Staff not especially helpful. May I borrow an umbrella? We don’t have any but you can go downstairs and buy one. Yikes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy/Paul T., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 08/11/2018 AccorHotels certified review
« Comfortable »

Nice staff, nice room, very comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronnie J., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Susan H. Friends - 07/11/2018 AccorHotels certified review
« Fantastic Mercure Buda »

The hotel was really lovely, rooms spotless and all staff friendly and very helpful, only negative was it was a little too hot in the bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Susan Business - 05/11/2018 AccorHotels certified review
« Not perfect but staff was very willing to help. »

The staff was very friendly and ready to help with questions or concerns. The main frustration I had was the temperature of the room, which was too warm to work or sleep comfortably, even with the window open slightly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN K., We appreciated the time and the care you took to evaluate our hotel. We are terrible sorry that on this occasion you were disappointed with your stay at Mercure Budapest Buda in Hungary. I treat all feedback with the utmost seriousness and I am currently investigating the matter. We trust that we will have the pleasure of welcoming you back. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Kathleen H. Business - 05/11/2018 AccorHotels certified review
« Lovely hotel! »

Friedly and helpfl staff, good food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHLEEN H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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