Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

3.5/5 1,970 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,064 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,970 reviews
Francesco Couples - 08/01/2019 AccorHotels certified review
« Great stay over New Year's Eve »

Great location, very good service and nice room. Highly recommended for a stay in Budapest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco F., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

John S. Couples - 03/01/2019 AccorHotels certified review
« Below average »

Very basic rooms. Quote different from pictures shown when booking room. It looks like rooms have been renovated recently. Very similar to the IBIS hotels. Very small rooms. Staff upon arrival and when leaving were not very friendly. Charged a deposit to my card when we arrived for something regarding a mini bar or something to that effect, that wasn't in our room to begin with. I've never been charged a fee like that before in any other hotl

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., Thank you for taking the time to share with us your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs. We appreciate again that you have shared your concerns. We sincerely hope that you will give us the opportunity to better serve you in the near future. Please contact us directly on your next visit and we will ensure that we take care of your room type. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Walder Solo - 01/01/2019 AccorHotels certified review
« Gutes Hotel »

Ales gut.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waldemar G., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Cyril Couples - 31/12/2018 AccorHotels certified review
« Very nice staff »

The staffs are very nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yiquan/Guina Y., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Nicholas L. Couples - 29/12/2018 AccorHotels certified review
« Disappointing stay made by unprofessional staff »

Disappointing. Reception and housekeeping staff needs training/ firing - rude, extremely unhelpful and frustrating. Stayed in so called "privileged room" on the 7th floor for 6 nights, which was meant to have free bottle of coke, coke zero, orange juice and sparkling water. Every single day, this was not replenished. 1st night reception was helpful and filled it immediately after giving them a ring. Subsequent nights, again no replenishment which I called reception to complain only to face a rude staff shutting me down that drinks at the mini bar are not free, had to go down to explain which he only then realise his mistake and semi-apologized. Particularly furious about this incident as the staff basically made me feel like it was my fault for asking the mini bar to be replenished and looked down on us not being able to afford any drinks from the mini bar, which was not even the matter of complain, as the mini bar was not even full to begin with. Another staff then apologized and offered a free drink at the bar, with assurance that the relevant staff (I assume housekeeping) will be notified that this matter will not happen again. Following day(s), nothing has changed - still a lacking mini bar and we gave up at this point - complaining will only create unnecessary nuisance on our holiday. We bought drinks externally instead. We also ordered breakfast to be sent to the room that morning when we spoke to the staff the night before. Nothing came in the morning, again had to call for it to be prepared, which came an hour late from our original time scheduled. Additional to the mini bar, the complimentary large bottle of water was also not replenished daily, which I would argue that it is more essential than the mini bar but this was not done as well disappointingly. This is the same with the apparently "privileged room" perk of the coffee machine - capsules were not replenished daily. Throughout our stay, the room was also too warm, which we have notified the staff after our first night. However maintenance was unavailable due to the holiday season which was understandable. It was also explained that this was caused by the fact that the rooms' temperatures are centrally controlled and this could be looked into when maintenance team get back on normal working days. However, no update whatsoever was given regarding the issue and it the heat continued to bother our sleep throughout the remaining days. Staff also mentioned that we were not the first to complain. More the reason this should have been looked into long ago and with some urgency. Rooms were newly renovated which was clean and eye pleasing. Beds, towels and soap/ shampoos were made and replaced daily. If I stayed for 1 night and did not need to face the lack of professionalism from the staff simply not doing their jobs, I would have given a higher score but I would not recommend anyone staying at this hotel more than a night. Had high hopes after our stay in Poland, but this just spoilt any hope, expectations or trust in the Mercure/ Accor brand.

Franc K. Couples - 28/12/2018 AccorHotels certified review
« economist, retired manager »

Friendly staff, nice room, good location, room cleaning and service was not enouhg high (water only first day, no refreshing paper napkins) , missing the refrigerator in the room, changing towels is not necesary every day, water was coming out of the wall during showering (receptinon was informed).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franc K., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel room and with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Mirian K. Business - 21/12/2018 AccorHotels certified review
« Pleasant atmosphere »

Good hotel for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRIAN K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Emil T. Business - 20/12/2018 AccorHotels certified review
« Very good sservice level »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMIL T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Efrossina S. Business - 19/12/2018 AccorHotels certified review
« Very nice hotel »

The Christmas decoration was very nice, the food also. The atmosphere and the staff are warm and polite. The only thing I didn't like was that there was no mirror in the room, just in the corridor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EFROSSINA/VENETA S./GRUEVA, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Johan Business - 18/12/2018 AccorHotels certified review
« Stay in Budapest »

Nice updated rooms with all you need close by

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHAN O., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Colin Friends - 17/12/2018 AccorHotels certified review
« City break »

Super break, hotel was excellent. Clean modern room with comfortable bed. The breakfast was absolutely brilliant and could not be faulted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Kevin M. D. Couples - 12/12/2018 AccorHotels certified review
« Kevin Mc D. »

Staff attention to detail very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin Mc D., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 12/12/2018 AccorHotels certified review

Carpet should be changed too much bad smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramuesh N., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Rositsa Y. Business - 11/12/2018 AccorHotels certified review
« nice rooms, good service, excellent breakfast »

I stayed only 2 nights, no complains, it was a pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rositza Y., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 10/12/2018 AccorHotels certified review
« It was excellent and we got excellent help from the staff when we desperatly needed to change our plain reservation »

Room was great, staff was great, breakfasts were excellent, location of hotel is excellent for the public transportation to the conference that we attend as well as to all around downtown BudaPest

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL T., Thank you for your kind comments and compliments. We are happy that you had a wonderful stay with us. It is our pleasure also that we succeeded to exceed your expectations in terms of service. We are looking forward to welcoming you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Trevor B. Business - 07/12/2018 AccorHotels certified review
« Mr Trevor B. »

Hotel was comfortable. The only negative point was that 3 of the 4 lifts were not available and the hotel was quite busy so delays waiting for lifts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Elizabeth S. Business - 03/12/2018 AccorHotels certified review
« The bed was very comfortable but the heat was not well regulated at night and there was a bit of noise. »

The breakfast was fantastic. We did not spend too much time at the hotel, but I was pleasantly surprised. Normally we stay at the Artis which I find a bit confusing, I would stay at Mercure again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth S., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ognjen R. Business - 03/12/2018 AccorHotels certified review
« No parking »

Although you advertise available parking, due to construction works in front of hotel which was not available I haven't been offered opportunity to use hotel parking behind hotel although same had vacant spaces. Alternative given was to use public garage. Hotel didn't offer to cover parking charge but was able to provide payment on reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 29/11/2018 AccorHotels certified review
« good »

nice, room was clean, service adequate. What I miss is fitness room

Our hotel has responded to the review
Our hotel has responded to the review

Dear NENSI M., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Irina Business - 25/11/2018 AccorHotels certified review
« Just perfect! »

Very nice experience, extremely clean, modern. Friendly staff. Good breakfast. Very good coffee. Location near the metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRINA B., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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