Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

3.5/5 1,985 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,177 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,985 reviews
Friends getaway - 21/03/2019 TripAdvisor review
« No Air Con »

The hotel rooms are very nice staff friendly but the biggest problem is no Air Con. the website says rooms are equipped with Air con in fact there not. You can’t control the temperature in the room. The room was so hot I felt ill I asked at the reception they said the hotel is on heat mode and nothing can be done far from helpful. The window opened a tiny bit by much help. I would not want to stay there in summer:

Branko Business - 13/03/2019 AccorHotels certified review
« A complicated procedure that is unnecessary »

Instead of 230 how much I should pay or 3 night you take 260Euros for reauthorization which is not still returned to my account. So 7 day after my stay in your hotel my expenses are totally 490 instead of 230Eurose. This is really bad because of this your hotel will never get my recommendation. When I arrive I offered on reception to pay immediately 230Euros, but they say it is NOT POSSIBLE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. Regarding the deposit, we release your money as soon as you check out. Our bank transfers the deposit back to your bank, but until the process is done, can take some time. Please, contact your bank since we do not hold your money anymore. If you would need further assistance, we are happy to help.Please, write us an e-mail to h1… They can check your current status. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 11/03/2019 AccorHotels certified review
« Good hotel with nice and comfy rooms »

I have no other complaints other than the noise of drilling (due to renovation) starting at 7am and going late into the early evening. Other than that, the hotel, the staff, the breakfast were all fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ventseslav K., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. Unfortunately, the workers started their job earlier than they were supposed to. Nevertheless, we made sure now that they can work only during the day. Moreover thank you for the kind words, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 11/03/2019 AccorHotels certified review
« Great stay, lovely breakfast and mouldy bathroom. »

All was good, staff were friendly, food was great, good choice. The bar in the lobby was pleasant. The only downfall was the smelly and mouldy bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VLADIMIR N., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with our staff and with the food we offer. On the other hand I appreciate your negative remark as well that helps us to find the way how to improve our services. We are really sorry for the inconvenience you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 08/03/2019 AccorHotels certified review
« It was really pleasant stay, overall. »

Everyone was really polite. Room was clean and well equipped. In general, I really enjoyed my stay. There was just one thing which could be a "problem" but can not be changed. Walls are really thin. I could hear the alarm clock in the room next to me, as well as TV. This was not an issue for me, however, it could be for someone who wants a peaceful stay. The breakfast was great. A lot to choose from, I really enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA M., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Iv Business - 08/03/2019 AccorHotels certified review
« Not too bad not too great »

Was expecting more- messy reception behind the desk, souvenirs sold in the hall, old shabby corridors, stinky bedroom with mold. One undesired cold shower. The bed was very comfortable though and I liked the breakfast options even for vegans, that was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVONA H., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the breakfast. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We are really sorry for all of the inconveniences you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Arnulfo A. Solo - 08/03/2019 AccorHotels certified review
« Wonderful »

My stay in Mercure Budapest Buda is very good, irregardless of the constructions going on, it didn’t affect my stay. It’s close to the attractions specially on the Fisherman’s Bastion and Budapest Castle. The staffs were very nice. I only have a comment with the breakfast, please try to change your menus. I was tired of seeing and eating the same type of food for my 5 nights of stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnulfo A., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Buda that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Eric Couples - 05/03/2019 AccorHotels certified review
« Extremely unhappy with the service and quality of the hotel because of renovations. »

Hotel was under renovations so front entrance wasn’t in operation. Garage was not operating so was told to park in the BOE car park which charged me 60 Euros for 3 days when usually its 15 Euros a day at the hotel. All the while the staff park in the private car park next to the hotel whilst guests have to park further away. Staff had no clue as to what the parking rate out the front of the hotel was. Also told me that parking charges began at 6am when in fact it began at 8am. Room was not as good as expectations from Mercure hotels. Arrived at 1:30pm and was told that room was not ready but to come back in half an hour. Honestly expected a lot better from a hotel chain of this caliber.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that you could not park behind the hotel. Unfortunately, we are under a renovation and we have limited amount of parking space, which is first of all offered to the workers for the renovation, then if we have place we can give them to our guests. Please, I hope you understand our situation. We hope you will give us the opportunity to better serve you in near future. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jameel Business - 04/03/2019 AccorHotels certified review
« Mr »

my frind booked the room for me but unfortunately it is higher the the booking.com. Another things the room telephone is not working with the suporting numbers such as reception ...etc . The towels is not clean and old ( some of them)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulkader H., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you please send an e-mail to h1… to confirm the problem with the higher prices, since we have not experienced the issue between the websites, and we highly take care of this on the daily basis. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Hector Business - 03/03/2019 AccorHotels certified review
« Comfortable and clean »

Great experience, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hector Ignacio J., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

X Business - 28/02/2019 AccorHotels certified review
« Nice staff, nice room »

nice room, friendly welcome, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart N., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

J. Families - 25/02/2019 AccorHotels certified review
« Ok, nothing special. »

Pro: Comfortable bed, clean. Tea and coffee in rooms. Con: Small rooms, ventilating system not good, not best service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakub O., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 24/02/2019 AccorHotels certified review
« All good. »

All fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Elena Business - 22/02/2019 AccorHotels certified review
« Lovely staff, good breakfast BUT cleanliness was not enough in bathroom and the AC did not work-much too hot (5th floor). »

Was there on business. Good location, plenty of parking. Good staff- very friendly and professional. I stayed in room 506: The rooms itselfs are good but my bathroom was NOT clean, it STANK of SMOKE and it was incredibly hot in the room, the AC did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENA S., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with our staff and with the breakfast. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We are really sorry for all of the inconveniences you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Petr V. Business - 22/02/2019 AccorHotels certified review
« Clean and Calm Budget Hotel »

Nice Hotel close to the city centre, reasonble price, clean rooms, very good breakfast exceeding my expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETR/MARTIN V./DYSKANT, Thank you for your kind comments and compliments. We are happy that you enjoyed your stay with us. It is our pleasure also that we succeeded to exceed your expectations. We are looking forward to welcoming you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 22/02/2019 AccorHotels certified review
« Very nice experience with good location. »

Short and sweet...rooms are great, food as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIJEL/PERO K., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Joyce Business - 18/02/2019 AccorHotels certified review
« Slightly overrated »

I stayed in a standard room. I found it clean and comfortable. The room service was quick but the food is not fresh (cold stale chips and lukewarm veal) . There seems to be only one iron in the whole hotel located in a grim stairwell room on the 5th floor. The hotel is definitely overrated as a 4* hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share with us your comments. We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Rok Business - 17/02/2019 AccorHotels certified review
« Regular »

Everything was fine even though he hotel was under reconstruction, however there was one big minus. I was staying in room 612 that has a door inside that can connect the other room where there was a spanish copule staying, being noisy and smoking a lot. Smoke was coming to my room below mentioned door. Acustic was awful as well as the door is not the same as a wall. I could her them talking, their TV and they were not screaming at all. I thoguth this hotel was a non smokinh hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rok D., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Harrison B. Couples - 17/02/2019 AccorHotels certified review
« Very nice room but too noisy »

The room was very nice and the staff were fine but there was construction above the room that began at 9am every day which we were not warned about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harrison B., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel room and with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Zoltán Families - 17/02/2019 AccorHotels certified review
« Relaxed sleep »

Bed was extremely comfortable, room were clean and quiet. Staff was really polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoltan B., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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