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Mercure Budapest Buda
Mid-scale hotel for business trips or leisure
Centrally-located, 4-star Hotel Mercure Budapest Buda, 5 minute walk through a nice park from the Castle District, 4 metro stations from the city center (Deák tér station), direct access to public transport (Deli pu. station). Easy to reach from M1/M7 mot orway. Hotel Mercure Budapest Buda is perfect for a weekend or business travel. Conference capacity of up to 300 persons. FREE WIFI, Privilege floor, free outdoor parking, two restaurants, lobby bar, souvenir shops, friendly staff.
Hotel Mercure Budapest Buda is located in the neighbourhood of the historical Castle District. Walking and shopping district of the city can be reached in some minutes.
Hotel extras
5-min walk to the Castle District and a few minutes from the city center by metro
343 Standard rooms (including 215 Twin rooms), 40 Privilege rooms and 7 Junior Suites
Á la carte and Group Restaurant with international cuisine
7 sectionable meeting rooms with a capacity from 10 to 300 persons
2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible
This hotel is Planet 21 Silver
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 11h00
Paying
Services and practical information
Online check-in
Online check-in: Your arrival will be carefully prepared by our team Fast check-out: Simply return your key
Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.
Standard Room with 1 double bed and FREE Wifi
Standard room with 1 Double bed, air-conditioning, bathroom with bathtub, hairdryer, minibar, safe, free WiFi, satellite programmes, radio, phone
Standard Room with 2 single beds and FREE Wifi
Standard room with 2 Single beds, air-conditioning, bathroom with bathtub, hairdryer, minibar, safe, free WiFi, satellite programmes, radio, phone
COMFORT ROOM WITH 1 QUEEN-SIZE BED
Recently renovated room with modern and fresh design. Whether to work or relax in, our Comfort room offers perfect accommodation with a cosy atmosphere on 20-22 m². The Buda Castle and also the city centre is just 10 minutes away.
COMFORT ROOM WITH 2 SINGLE BEDS
Recently renovated room with modern and fresh design. Whether to work or relax in, our Comfort room offers perfect accommodation with a cosy atmosphere on 20-22 m². The Buda Castle and also the city centre is just 10 minutes away.
Superior Room with 1 double bed, feel the touch of the Buda Castle
Experience the vibe of the Buda Castle mixed with an abstract art of life and a breath of emotions. Let us also take you on a journey through the Chain Bridge over the Danube.
Superior Room with 2 single beds, feel the touch of the Buda Castle
Experience the vibe of the Buda Castle mixed with an abstract art of life and a breath of emotions. Let us also take you on a journey through the Chain Bridge over the Danube.
Privilege Room with 1 double bed, feel the touch of the Buda Castle
Spoil yourself and enjoy the ultimate Nespresso experience, free soft beverages and feel like a king/queen. Delightful L'Aperitif concept in the Lobby Bar - only for you.
Our Budavár Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.
Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.
The new upgraded rooms are superb, thank you for that lovely experience after a long day of travelling. The beds are on the firmer side but still comfy and well padded. The location was handy for the attractions on the Buda side, but not that handy for the other side, too far to walk and I found the metro a little too dear for scooting back and forth.
AccorHotels certified review
SivkCouples - 19/06/2018
« close to centrum, but quiet »
Nice and soft sheet, quiet, Close to centrum
Our hotel has responded to the review
Our hotel has responded to the review
Dear Siv E., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
TripAdvisor review
Business - 18/06/2018
« JUST EXCELLENT, AS USUAL! »
What else?! Whenever I have a business trip in this area I always have the pleasure to stay in this hotel where everytime I feel like at home. Good strategical position in a rather quiet area of the town, though being near to the heart of the City. Very helpful and friendly personnel and top-quality service.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Our Guest, We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Buda that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. With best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager
AccorHotels certified review
MarioCouples - 17/06/2018
« A hotel to be recommended in Budapest »
Comfortable room, adequate location, staff prepared and available, and a very attractive cost.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mario B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Zsuzsanna Marosvölgyi Assistant of General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
AnnaBusiness - 12/06/2018
« Greate location »
New room with nice view.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Anna Z., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
Edna C.Business - 09/06/2018
« The telephone in my room was out of order for the entire stay even after a promise that it would be fixed within two days. The room was not properly cleaned. Bed was made half heartedly and sometimes some dirt of the bin was on the floor. »
The food in the kitchen needs rethinking. The chef and waiters were quite blaze in what was served. The waiter could not even tell what type of soup was served. It looked like oily water with vegetables floating. I do think for such a bulk booking better preparation could be made. Budapest is known for good cuisine...definitely not in this hotel.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Edna C., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
AnonymousBusiness - 05/06/2018
Nice Hotel.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. Torben B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
TripAdvisor review
Couples - 04/06/2018
« Good hotel »
Nice hotel. Good breakfast, but low on accessories(when full no cups or forks were available). The parking spaces for clients were a bit expensive. The hotel placement in Budapest was very good. Will return here :)
Our hotel has responded to the review
Our hotel has responded to the review
Dear Kennyanu, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon! Best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager
AccorHotels certified review
JeromeBusiness - 01/06/2018
« "Free" drinks were actually not free, and even very expensive »
Hotel OK. However unacceptable to have been charged 10€ for 2 small bottles of water, especially when initially told 4 drinks from the minibar were offered. Maybe an organised rip-off? If so I would say a very profitable one!
Our hotel has responded to the review
Our hotel has responded to the review
Dear Jerome B., Thank you very much for your review. My colleague contacted you directly to investigate your case and to assist you. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best regards, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
StephenCouples - 18/05/2018
« Good location tired room »
Hotel was well positioned and staff very helpful. The room was tired and disappointing
Our hotel has responded to the review
Our hotel has responded to the review
Dear Stephen H., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
ParamitaBusiness - 15/05/2018
« My brief stay in Mercure »
I spent three nights in Mercure Hotel. Overall, my stay was OK (room, the condition of room, toiletries, etc). However, I was disturbed by the problem in the wash basin. It was blocked and the water went down so slowly. It really disturbed my convenience.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. P. , We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I am really sorry about your experience with the blocked sink. Did you report it to our staff? They are ready and willing to help you anytime. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
TripAdvisor review
Business - 14/05/2018
« Business Trip »
I have stayed at the Mercure Buda about once a year for the past 10 years. The Staff is excellent and friendly (with very little turnover) and the rooms are efficient and clean. The location is outstanding for walking and close to the train. The food at the hotel is excellent and there are at least 5 good restaurants within easy walking nearby
Our hotel has responded to the review
Our hotel has responded to the review
Dear James T, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We are all delighted that the hotel met your expectations and that you had a great time with us in Budapest. We hope to welcome you back soon. Best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager
AccorHotels certified review
AnonymousBusiness - 10/05/2018
« No fitness room, “upgraded” room with no A/C, good breakfast, computer system in reception always slow. »
First hotel I ever stayed in without a fitness room. Too many trainees in reception and computer system always was slow making the poor reception people work hard to get anything. First room had no A/C and at first the trainer said there was nothing they could do. Wrong answer. Location is good and breakfast too but without fitness facility I will not return. Business people on the road need it.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr. Benjamin Gilad, I am Eva Csongradi, the Guest Experience Supervisor from the Hotel Mercure Budapest Buda. I read your about your experiences in the hotel. I would like to ask you to accept my sincere apolopgies for your inconveniences. I forwarded your comment about the fitness room to the hotel managers, in order to make sure that your comment and feedback is valued for us. Moreover, it can be a good influence for the future decision about the hotel construction. I can only hope this unfortunate situation have not impaired your overall impression of Mercure Budapest Buda, and we will be given the opportunity to welcome you back to our hotel in the near future, assuring you of our best attention at all time. In any case and question, I am at your disposal. Yours sincerely, Eva Csongradi Guest Experience Supervisor Mercure Budapest Buda
TripAdvisor review
Family - 09/05/2018
« Theft at the hotel »
The following issue took place during our stay at the hotel May 4 - May 6, 2018: from our room dissapeared hand-made Christmas decorations (5 items) which were bought in Austria 2 days prior to our arrival in Budapest, the total cost - 100 Euro. Wrapped in paper decorations were left on the writing table. We realized that the items are missing in the morning of the departure day, May 6 at 8 am. We immediately informed the reception about the theft. When we stepped downstairs at 9 am, receptionists told us that they are too busy to solve our issue but promised to give a call to the room service till noon. When we come back at noon, the supervisor informed us that they tried to solve the situation however the service lady knows nothing about our decorations. What's more, the supervisor offended us by saying that she doubt if we are telling the truth. And she accused us of not putting things into a safe (Should we put the whole luggage into a safe???) In the end, the supervisor said that she can't help us before Monday, May 7 when the upper management is back to the office. After these negotiations she suggested taking a bottle of wine or lunch at the restraunt though she knew that we are pressed for time (this proposal must have been done at the beginning!!!) So, we refused as we were in a hurry and as the result we passed our bus (700 HUF) and had to take a taxi (3000 HUF) not to be late for the plane. So, due to unprofessional behaviour of the reception service we had to pay more than 4 times more (3000 VS 700 HUF). On Monday (May 7) we were waitnig for the promised by the supervisor call however we got nothing. So, the conclusion is that nobody tried to solve the issue and theft seems to be a normal stage of circumstances in your hotel. We are shocked by both theft itself and the behavior of the hotel management at reception. All in all our material losses constitute 110 EUR and what's more we have an impaired mood after staying at your hotel. In this trip we also stayed in Ibis in Bratislava and Vienna and everything was great there. Please, try to resolve the situation and compensate us for the losses.
TripAdvisor review
Business - 07/05/2018
« Nice Hotel if you don't need air conditioning »
Stayed here for 5 days. The hotel is very close to metro station and within walking distance of Castle district. The a/c ducts were working making me believe the a/c was on. It took three days to find out that the a/c is not yet installed but the work is in progress. The room was hot and I needed to check with the front desk to open the windows fully. I did not know at the time of booking that a/c was not there. Otherwise, I would have booked another accor hotel with air conditioning. The best is the friendliness of the front desk people. They were fabulous and extremely helpful.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Our Guest, Many thanks for your positive opinion you have shared about our hotel. We really appreciate hearing from you and reading that you were satisfied with our staff. Unfortunately the air conditioning was not working because of a mistake during renovation work. We are really sorry for the inconvenience what is caused. We still hope to welcome you back soon. Best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager
AccorHotels certified review
AnonymousFamilies - 02/05/2018
« Beautiful... »
Kind staff Good location Good room Good food at the hotel
Our hotel has responded to the review
Our hotel has responded to the review
Dear DAMIR I., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
AnonymousBusiness - 01/05/2018
« Pleasant hotel »
I had a good stay. Kind and helpful personal.
Our hotel has responded to the review
Our hotel has responded to the review
Dear Karsten Froberg Mller, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
TripAdvisor review
Solo travel - 30/04/2018
« stay in Budapest »
as Always I had a great time at Mercure Buda, coning here since 2008, so that says it all I think so if all goes well, will surely come back to see the refurbishments that are being done to the hotel, promised
Our hotel has responded to the review
Our hotel has responded to the review
Dear Donck Erika, Many thanks for the nice words which you posted to TripAdvisor. We are very glad to read your positive remarks regarding your stay in our hotel; we will share them with our team. We hope your next visit will be as pleasant as the previous one. Best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager
AccorHotels certified review
AnonymousBusiness - 28/04/2018
« A really nice and elegant evironment, though sometimes the attitude did not match »
I enjoyed staying in your hotel, I was satisfied with both of my room and your services. The only unpleasant occasion was with one of your older colleague who brought to our attention that we were heading to the wrong tables in a bit too rough fashion. It was a rather different attitude I experienced with the other employees.
Our hotel has responded to the review
Our hotel has responded to the review
Dear ORSOLYA BONA, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. I am sorry to hear that you didn’t find the service at our hotel Mercure Budapest Buda up to your expectations. We pride ourselves on our staff training, so this is something I will be looking into personally. It is our pleasure that beside the small uncomfortable feature you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
AccorHotels certified review
ValentinBusiness - 27/04/2018
« Long waiting for finding my reservation . All other guests from my group had no problems »
You block an amount of money for 2 nights and now are still blocked even after 2 days from check out..it's not nice at all..i can't receive money now in my card because is block
Our hotel has responded to the review
Our hotel has responded to the review
Dear Mr.Serban Valentin, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We already unblocked the amount from your credit card, but for the bank it takes much more time, maximum 30 days to release it. Please contact your bank directly if you have any issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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