Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

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3.5/5 1,791 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,538 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,791 reviews
TripAdvisor review
Business - 23/04/2018
« Nice hotel, but dirty »

Overall a decent hotel. Good location and reasonable price. A big problem with cleanliness. Checked in late and noticed that the toilet was not cleaned. Was informed that they have problem with their maintenance staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal, I am sorry that on this occasion you were disappointed with your stay at Mercure Budapest Buda in Hungary. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Best regards, Zsuzsanna Marosvölgyi, Assistant to General Manager

AccorHotels certified review
Exhaustedandhot Business - 21/04/2018
« Impossible to sleep so fails most basic requirement for a hotel »

During my stay (Second half of April) the temperature in the room was so ridiculously hot that it was impossible to sleep. The air conditioning was not working and when I asked at the front desk I was told that it was "not the season" therefore it was not turned on. The season apparently starts 1st May regardless of the heat wave temperatures outside in April. There was also nowhere to hang anything except shirts to not catering for female guests. And the newly refurbished bathroom had a trendy shower with no door that leaked water all over the bathroom floor and the toilet flush jammed on. Not my idea of a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina B., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. As a compensation, we would like to offer you a free upgrade during your next stay into our privilege rooms where you can enjoy the ultimate Nespresso experience, free soft drinks and the Apéritif concept in the bar during happy hours. Please do not hesitate to contact me directly on 00…7 if you wish to discuss this matter in further details. Sincerely, Éva Csongrádi Guest Experience Supervisor Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: ev…, www.mercure.com/1688

AccorHotels certified review
Eric Business - 20/04/2018
« Reasonable »

Big contrast between rooms, fascilities and quality personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC V., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Mr. R. Couples - 18/04/2018
« Everything perfect »

Gold members will be pampered here, like nowhere else! Very Special Thanks to Ms. Hollósy at the breakfast and to Ms. Völgyi and Mr. Beke at the front desk!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krisztian R., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with the mentioned colleagues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Barbara H. Business - 18/04/2018
« Everything was fine »

The building Looks pretty ugly at the first blick, I was expecting a 70s style in the inside- but the inside was surprisingly fine - and the newly renovated rooms very fancy :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Elena Couples - 15/04/2018
« Very nice »

Everything was great except the fact that in the modern world you really need plugs or USB ports at the bedside to charge your devices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena Z., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the plugs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Sigal Friends - 08/04/2018
« Amaxing crew, all the workers are kind and gave us fall etention »

The stuf was very nice and they mafe our stay very positive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Guest, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Anonymous Families - 03/04/2018
« our stay was good »

our experience was good, we had no major issues, with the exception of the bathroom problem, but i trust that will be solved for next time. The sweets and the personal letter was a very nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abigel B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Lukáš F. Business - 31/03/2018
« Single privilage room was perfect. »

I was very relaxed in your hotel. Bed was super comfortable, food was delicious, hot water was available all day all night. What surprised me, was 4 small drinks in minibar for free. That was very pleasant. I appraciated it a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKAS FRANKL, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Mr M. G. Families - 27/03/2018
« Shocking first impression. »

On arrival midnight Friday we were given rhe pass card to our room on the seventh floor overlooking the park. My son and I went up to the room, let ourselves in only to find the room occupied. We were shocked but i bet the two young ladies who were asleep in bed were more shocked. When we went back down to reception we were given a vague apology and another room on the third floor overlooking the railway line at the back of the hotel. As we were only there for two nights we didn't bother complaining. Other than that we enjoyed our stay and the food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitchell G., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Claire Business - 26/03/2018
« Mrs Claire W. »

Good clean room, breakfast in large room slightly disappointing, moved to smaller room selection and atmosphere much better

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE W., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Lenka Business - 25/03/2018
« Maximum satisfaction »

It has perfect restaurant, beautiful rooms and dear personal. They can solve every problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENKA KAMENCOVA, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Yurii N. Business - 18/03/2018

Hotel located at a very nice place close to the City Castle of Budapest and the Tunnel. All sights can be reachable by walking. The hotel staff is very friendly and qualified: they try to resolve all problems with minimum time, even if porblems are out of their direct duties. Room was very well equipped with pretty new looking furniture. I would recommend this hotel either both for the buisness trip or for the tourist visit of Budapest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YURII N., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Juan Business - 07/03/2018
« excellent »

FOR THE CONFERENCE, TOMASZ AND ROLAND DID HELP ME A LOT! TOMASZ ESPECIALLY WORKED REALLY HARD TO HELP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with Roland and Tamás. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Lisa Q. Friends - 05/03/2018
« Excellent customer service - friendly staff! »

Really clean room , super friendly staff, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa Q., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Sean B. Business - 21/02/2018
« Reasonably good »

Friendly/helpful staff. Nice food. Room was a bit basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean b., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Sabine T. Business - 20/02/2018
« Made business trip to Budapest pleasant »

Customer service is excellent. Morning rush at breakfast buffet made it a bit difficult to get a nice breakfast Rooms are clean, but looking forward to the remodeled rooms next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabine Taylor, We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Anonymous Business - 20/02/2018
« Clean and maintained »

Clean and maintained

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph M., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Poul Business - 13/02/2018
« Nice Hotel »

Nice hotel with everything you need. Clean and good service. Nice food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Poul K., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

AccorHotels certified review
Stefan Business - 11/02/2018
« perfect »

Everythink was OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan P., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsuzsanna Marosvölgyi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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