Hotel - Mercure Budapest Buda
Mercure Hotel Mercure Hotel

Mercure Budapest Buda

3.5/5 1,950 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,943 reviews

Our guest reviews for Mercure Budapest Buda

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,950 reviews
Murray Business - 12/11/2018 AccorHotels certified review
« Good, but..... »

Comforatble room, good breakfast, fine conferencing, but the bathroom in the room had a foul, musty odour - typical of poor ventilation. This ruins an otherwise good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murray D., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel room and with the breakfast. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I hope to welcome You back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Arturas J. Business - 12/11/2018 AccorHotels certified review
« A very nice hotel and very good service provided. »

I highly recommend this hotel for those who are travelling to Hungary. It is a very nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTURAS J., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Dr P. H. Business - 11/11/2018 AccorHotels certified review
« Clean, friendly, helpful and comfortable »

Lovely hotel with great staff. I only have two criticisms : (1) The air conditioning in the rooms was off and it was too warm. I opened the window but it was then noisy outside and difficult to sleep. Many of my colleagues said the same thing. (2) The restaurant food was OK but I'm not sure the goulash soup really did justice to Hungary's signature dish. It was a little watery and gristly. Plus my trout was over-cooked....a little incinerated. I did have the steak the next day however and that was very tasty, even though the meat was not that tender. Perhaps get some better quality beef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter H., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the hotel and with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We are really sorry for all of the inconveniences you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Bill S. Business - 11/11/2018 AccorHotels certified review
« No air conditioning made my bedroom uncomfortably hot. »

Restaurant and bar were fine. Pleasant food. Staff helpful. However the air conditioning had been turned off, but with warm weather outside, my bedroom (202)and the meeting rooms were uncomfortably hot. I asked at reception for the air conditioning to be turned but was told it couldn't be. Why not?

Anonymous Business - 09/11/2018 AccorHotels certified review
« Disappointing »

Rooms(premium)? Seriously? Drab, hot, no ac available, window can only be opened with a signature then housekeeping still relocks it? Leaving the room even hotter and stuffier. Staff not especially helpful. May I borrow an umbrella? We don’t have any but you can go downstairs and buy one. Yikes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy/Paul T., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Business - 08/11/2018 AccorHotels certified review
« Comfortable »

Nice staff, nice room, very comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronnie J., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Susan H. Friends - 07/11/2018 AccorHotels certified review
« Fantastic Mercure Buda »

The hotel was really lovely, rooms spotless and all staff friendly and very helpful, only negative was it was a little too hot in the bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Susan Business - 05/11/2018 AccorHotels certified review
« Not perfect but staff was very willing to help. »

The staff was very friendly and ready to help with questions or concerns. The main frustration I had was the temperature of the room, which was too warm to work or sleep comfortably, even with the window open slightly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN K., We appreciated the time and the care you took to evaluate our hotel. We are terrible sorry that on this occasion you were disappointed with your stay at Mercure Budapest Buda in Hungary. I treat all feedback with the utmost seriousness and I am currently investigating the matter. We trust that we will have the pleasure of welcoming you back. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Kathleen H. Business - 05/11/2018 AccorHotels certified review
« Lovely hotel! »

Friedly and helpfl staff, good food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHLEEN H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Graham H. Couples - 02/11/2018 AccorHotels certified review
« Lovely reburbished hotel »

On arrival check in was quick, our room was available for us, we were giving one of the new refurbished rooms, it was gorgeous, hotel has high standard of cleanliness, we had breakfast at the hotel after being told it was included in our reservation only to be charged for them at the end of our stay , communication error from member off staff, we also had a couple of meals in the hotel restaurant, food was high quality and reasonable price, only fault there was when I asked for a cocktail along with my husbands beer and wine , was told they weren’t served in the restaurant, seemed a bit strange as waiter had to walk over to the bar area for other drinks and could easily have brought cocktails back with him. Found that a bit disappointing. We also sat in the bar area a few times for drinks and the ladies serving us were lovely. Hotel was in a good location , and we found travelling around the city to be quite easy, check was done quickly too, reception staff pleasant helpful and welcoming,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham H., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

D. Families - 29/10/2018 AccorHotels certified review
« Very good Hotel »

It was very nice experience in Mercure Budapest Buda, Nicely welcomed by staff.We stayed 2 nights and room was big enough for family and with a kitchen. The room was renovated and very nice in look and also in terms of cleanliness. The breakfast was good enough with variety of choice however not really so great when considering four star hotel. The staff was nice in behavior, check-in and check-out was fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vincent D., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ally B. Couples - 28/10/2018 AccorHotels certified review
« Ok hotel ,nice staff ,good food,bit dated. »

OVERALL Food and staff were good. 2 complaints asked for a room with a view ..lovely view of the local tramps by the train ststion ..thanks Room was clean but my partner and I both got bites from somewhere ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. We contacted you privet too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Sami D. Business - 25/10/2018 AccorHotels certified review
« Perfect »

I said that was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMI D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ibrahim Business - 21/10/2018 AccorHotels certified review
« Bad »

AC was not working the room was too warm to sleep in even with the window open. Complained to the reception with no action taken. Room service number given in the room service booklet is not correct, spent 40 minutes bouncing around between reception and the wrong number before I gave up the idea

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciated the time and the care you took to evaluate our hotel. We are really sorry for all of the inconveniences you experienced during your stay. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Lina Business - 17/10/2018 AccorHotels certified review
« Great service, great food! »

Everything was excellent! Than you very much!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRYNA/IEVA I., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Fred G. Business - 12/10/2018 AccorHotels certified review
« frjendly staff kitchen open til late »

will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred g., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Carole H. Business - 11/10/2018 AccorHotels certified review
« Depressing »

Unpleasant staff at reception, poor quality breakfast, depressing inTerior, no space for clothes. But bed ok and good shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carole H., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

L. Families - 10/10/2018 AccorHotels certified review
« 2 Days in Budapest »

Nice location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jianfu L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Friends - 09/10/2018 AccorHotels certified review

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian V., Thank you for staying in Mercure Budapest Buda. I sincerely hope to see you back in our hotel in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

H M. Couples - 07/10/2018 AccorHotels certified review
« Travelling suited our needs »

Overall experience fine as we are travelling and in udapest for a few days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen m., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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