Mercure Budapest Buda (Castle Hill soon) 4 stars

TripAdvisor rating 3.5/5 2,023 reviews
Mercure Budapest Buda (Castle Hill soon)
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Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Buda (Castle Hill soon)

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Currently, close to our hotel

The Budapest Parliament, visit

From 01/01/2019 to 31/12/2019

At 1.7 km

The Sas-Hegy site, Budapest, walk

From 01/01/2019 to 31/12/2019

At 1.9 km

Budapest Short Film Festival

From 29/08/2018 to 03/09/2019

At 3.4 km

Formula 1 2019 Hungarian Grand Prix

From 04/08/2019 to 04/08/2019

At 19 km

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

COMFORT ROOM WITH 1 QUEEN-SIZE BED

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

COMFORT ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and FREE Wifi

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds and FREE Wifi

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BUDAVAR

Type of cuisine: International

Our Budavár Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Buda (Castle Hill soon)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,469 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,023 reviews

Noisy, disorganised

Customer review rating 4.2/5

Em B. Business - 17/06/2019 AccorHotels certified review

- Building site with drills going off all day - Unable to accommodate diner due to large groups

Dear Guest, We appreciated the time and the care you took to evaluate our hotel. We are really sorry for all of the inconveniences you experienced during your stay. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

fine

Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

I was disappointed that although asked for a late check out in advance, you couldn't supply.

Dear TAL L., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Satisfactory

Customer review rating 4.2/5

Julian P. Business - 15/06/2019 AccorHotels certified review

Extremely good location, close to the office. Hotel- pretty basic, not a four star. No mini bar, no iron in rooms, interior dated, lifts slow, no gym! Staff helpful and polite.

Dear Youlian P., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda. On one hand it is my pleasure to know that you were satisfied with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. I am really sorry that on this occasion you were disappointing with your stay. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

CEO

Customer review rating 4.2/5

Jackie Couples - 14/06/2019 AccorHotels certified review

Your hotel was very nice. Enjoyed the gift shop. The room was clean and comfortable.

Dear Jacquelyn/Thomas M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very comfortable and the personnel was very supportive

Customer review rating 4.2/5

Anonymous Business - 14/06/2019 AccorHotels certified review

During the stay, several times asked the personnel for support (call a taxi, print tickets and put bags in safe before signing in) and every time they were friendly, professional and supportive. Thank you!

Dear KATERYNA V., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Satisfied

Customer review rating 4.2/5

B. P. Business - 13/06/2019 AccorHotels certified review

Very pleasant, comfort and nice. Service and people are very kind and nice. All praise for them. The breakfast was great. What is bad for the nuance is the noise level that comes from ventilation or outdoor air conditioning, I'm not sure what exactly is. I would like to have a discount in the future if I decide to come back to you hotel. All in all, I'm happy with the time spent at the hotel. Thank you for your service and kindness. Best regards, B. P.

Dear P. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Bed smell in toilet, very unprofessional staff

Customer review rating 4.2/5

Milorad Business - 09/06/2019 AccorHotels certified review

My room was on the 4th floor. Hotel is in the phase of reconstruction, so some elevators and some parts of hotel look like industrial design experiments. The smell in our toilet was unbearable. But the biggest problem were staff. For four days I didn't see a single smile, and sometimes I was feeling like I was in prison - there were some kind of guard observing what people are eating on breakfast.

Dear Guest, We thank you for your comments. We are really sorry for all of the inconveniences you experienced during your stay. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great stay and easy to access all areas of Budapest

Customer review rating 4.2/5

Millie T. Business - 09/06/2019 AccorHotels certified review

Great room and amenities and close to metro station. Great food at breakfast and conference lunches.

Dear MILLIE T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

OK, but parking not operating.

Customer review rating 4.2/5

Anonymous Business - 06/06/2019 AccorHotels certified review

Satisfied with overall expirience, howerver I`m resenting lack on previous information regarding hotel parking availability on web site of hotel.

Dear Zdenko G., We do appreciate the time and care our guest took to evaluate Mercure Budapest Buda. The hotel's parking is limited now due to the renovation. We are sorry for the inconveniences, we cannot guarantee parking space until the end of the renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

ok for a day or two

Customer review rating 4.2/5

D Business - 05/06/2019 AccorHotels certified review

room was OK, bed was comfortable. bathroom was a bit claustrophobic. food was mostly ok. reception staff usually did not know what they were doing; it is either lack of communication or lack of interest. we had a conference organised at the hotel, followed up by a day of meetings, and there was hardly anyone to call for assistance (e.g. one of our coffee breaks was missed). on a plus side, coffee breaks during the conference were fantastic!

Dear DUSICA/DUNJA S., We appreciated the time and the care you took to evaluate our hotel.We are terrible sorry for all of the inconveniences you experienced during your stay. I have shared your comments with our team and we have taken all the necessary steps to avoid similar inconveniences in the future. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Everything was wonderful, I wish the bar was open 24/7

Customer review rating 4.2/5

L Business - 04/06/2019 AccorHotels certified review

Everything was wonderful, I wish the bar was open 24/7

Dear LANA A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I investigated with my team your comment; in order to further improve our services. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very comfortable.

Customer review rating 4.2/5

Anonymous Business - 03/06/2019 AccorHotels certified review

Very nice, with excellent food.

Dear SANJA D., Thank you for staying in Mercure Budapest Buda. I sincerely hope to see you back in our hotel in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Great

Customer review rating 4.2/5

Saad Business - 31/05/2019 AccorHotels certified review

Very comfortable room and nice room service. Friendly and helpful staff and a nice restaurant.

Dear MUHAMMAD SAAD Q., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Very satisfied with the professional approach during reconstruction.

Customer review rating 4.2/5

Martin C. Business - 29/05/2019 AccorHotels certified review

Very nice place, close to old town. Great view from 8th floor room. Delicious breakfasts. Very big hotel room with all what is need it. Appreciated some free mini bar drinks. Over standard with bathroom equipments.

Dear Martin C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

great hotel in spite of the building work

Customer review rating 4.2/5

Anonymous Friends - 27/05/2019 AccorHotels certified review

The room was comfortable but there was too little storage. We were staying for 5 nights and there was barely enough room to put our things away. There was nowhere to put anything down safely around the washbasin in the bathroom. The shower was very good with plenty of room. We fall into the older age group and we found the bathroom and room doors very heavy to open. We also felt that it is a mistake to have the air conditioning on a circuit that goes off when the room electrics are switched off. This makes it very difficult to keep the room at an even temperature. Breakfast was good if a little confusing at times. I suspect that the layout and organisation will improve when all the improvements are finished. Our buffet dinners were very good and there was plenty for everyone. We often chose to stay at an Accor hotel when we are travelling and the Mercure Buda lived up to our expectations.

Dear MIKE/SUE C., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Buda that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Comfortable and accessable

Customer review rating 4.2/5

C. B. H. Couples - 26/05/2019 AccorHotels certified review

Comfortable stay accept for the inconvenience caused by the renovation of the front. This should have made known upfront. Breakfast has good selection but a little too pricey.

Dear Boon H. C., We do appreciate the time and care our guest took to evaluate Mercure Budapest Buda. Nevertheless, we are under a renovation period which will be finished until the end of this summer. We deeply hope this would not influence your stay in any way, and we will also have the chance to welcome you back in a newly renovated, beautiful hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

MALCOLM T.

Customer review rating 4.2/5

Malcolm T. Friends - 25/05/2019 AccorHotels certified review

We found the food in the breakfast and evening meals was excellent and the restaurant and reception staff were friendly . However, there were various inconveniences in the layout of the room, while your ongoing refurbishment works caused annoying delays in the use of the lifts. As built originally, the room was not very generous for a twin-bedded room, it being inefficiently shaped for the best use of the space. It appeared to have been refurbished fairly recently to a good standard of décor, yet there then ought to have been closer attention to how two people might use the room. - In the bathroom, there was nowhere suitable to put one's clothes when undressed, other than the floor, nor to properly hang the bath-towels, and there was no provision of a soap dish next to the washbasin. Behind the washbasin there was just about room for a single person's toiletries, but the main shelf space was at the other end of the bathroom behind the wc bowl and that was so narrow that items could fall off into the bowl. - In the bedroom, the chairs were poorly arranged for laying out one's clothes or writing at the desk. I bumped into the anglepoise desk lamp in the dark. Two of the four lifts had been closed for the use of the builders and the timings of the remaining two lifts were poorly co-ordinated, so that there were long waits when more than one tour party was in the hotel. A temporary direction sign had been placed to the staircase, which in a fully functioning hotel should have been readily accessible, but when we went to use that an officious manager shooed us back.

Dear MALCOLM/GEOFF T./WALLIS, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you very much that you draw our attention on many things. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.2/5

Anonymous Couples - 25/05/2019 AccorHotels certified review

Due to renovation and new IT system checkin was not smooth. Sleepless night due to itching because of no change of bed sheets or too much washing powder used.

Dear Leo Alexander G., We thank you for your comments. Your remarks are important to us and will enable us to improve the quality of our offer and services in a matter to satisfy our guests' needs and expectations. I already shared your feedback with my Team and made the necessary steps to prevent such an inconvenience in the future. We sincerely hope to see you back in our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

OK

Customer review rating 4.2/5

Anonymous Friends - 25/05/2019 AccorHotels certified review

Didn I leave my hearing aid in my romm709 in a black box (13-18 May)

Dear DEREK B., We have found your hearing aid, please contact me in a private email on the following email address to discuss the details how we can send it home back to you: h1… Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Excellent accomodation

TripAdvisor rating 3.5/5

Sightseer51342935271 Business - 24/05/2019 TripAdvisor review

I had urgent need for accomodation. It was ecellent to hav palce to saty in hotel Mercure. New reatsurant was so full of light. I just fall in love with breakfast which was so fresh and tasty. I considered my room really nice. In reception Anna did hard work to cover my questions. I can just nice words for this hotel

Dear Our Guest, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager
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