Mercure Budapest Buda (Castle Hill soon) 4 stars

TripAdvisor rating 3.5/5 2,035 reviews
Mercure Budapest Buda (Castle Hill soon)
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Hotel extras

  • 5-min walk to the Castle District and a few minutes from the city center by metro

  • 250 brand new renovated rooms, 60 Privilige rooms, 184 Superior rooms, 6 Junior Suites

  • Brand new design

  • 7 sectionable meeting rooms with a capacity from 10 to 300 persons

  • 2 private car parks: paying indoor (40) and outdoor (30) parking. Bus parking is also possible

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Tennis
  • Boat excursions
  • Other sports activities
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest Buda (Castle Hill soon)

Krisztina Korut 41-43
1013
budapest
hungary

Tel: +3614888100

Fax: (+36)1/4888178

Contact email

Check-in from 14h00

Check out up to 12h00

  • UNDERGROUND STATION :   M2 DELI PALYAUDVAR

  • By plane

    LISZT FERENC AIRPORT BUDAPEST At 25km / 15.63 miles

  • By car

    M1 At 8km / 5 miles

  • By car

    M7 At 8km / 5 miles

  • By train

    DELI At 0.1km / 0.06 miles

GPS :47.498822, 19.027326

Currently, close to our hotel

The Budapest Parliament, visit

From 01/01/2019 to 31/12/2019

At 1.7 km

The Sas-Hegy site, Budapest, walk

From 01/01/2019 to 31/12/2019

At 1.9 km

Sziget Festival

From 07/08/2019 to 13/08/2019

At 2.1 km

Budapest Short Film Festival

From 29/08/2018 to 03/09/2019

At 3.4 km

Formula 1 2019 Hungarian Grand Prix

From 04/08/2019 to 04/08/2019

At 19 km

Our accommodations

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

COMFORT ROOM WITH 1 QUEEN-SIZE BED

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

COMFORT ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 single beds, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed, feel the touch of the Buda Castle

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and FREE Wifi

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds and FREE Wifi

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BUDAVAR

Type of cuisine: International

Our Budavár Restaurant invites you to sample the very best in F&B. Choose from a range of traditional and international dishes or light meals. We offer fresh and high quality food and beverage with excellent service by a friendly team.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Hotel Mercure Budapest Buda's LOBBY BAR in the city center welcomes every guest, offers local and international drinks, cocktails and a wide range of coffee ,tea and beer specialities, light meals. Internet(WIFI) connection. Opening hours: 08h-24h.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 240 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Budapest Buda (Castle Hill soon)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,560 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,035 reviews

very good

Customer review rating 4.2/5

Anonymous Business - 06/07/2019 AccorHotels certified review

****

Dear Timothy D., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ms

Customer review rating 4.2/5

Gabrijela Business - 06/07/2019 AccorHotels certified review

The room was nice, food as well. No gym and no swimming pool .

Dear GABRIJELA J., Thank you very much for sharing your opinion with us. I investigated with my team all your comments; in order to further improve our services. We trust that we will have the pleasure of welcoming you back to Mercure Buda in the future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Renovated rooms, great location, great staff

Customer review rating 4.2/5

Maria C. Business - 05/07/2019 AccorHotels certified review

The room was recently renovated, with a beautiful view from the 7th floor. Bed was huge and very comfortable! Staff was excellent and very polite. The breakfast could improve a lot.

Dear MARIA C., Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Nice hotel but charged breakfast when informed it was included

Customer review rating 4.2/5

Sd Couples - 03/07/2019 AccorHotels certified review

Good location, nice lobby and staff were helpful but on arrival was told breakfast was included in my stay and times were written down on arrival. Come to check out and charged a massive (overpriced) bill for it. Frustrating as I would not have had it if I wasn’t told it was included. Would love an explanation from the manager?! Not good to mislead customers.

Customer review rating 4.2/5

Jozef H. Business - 03/07/2019 AccorHotels certified review

pros: - modern design, food, bed, cleanness cons: - chaos with parking, no fridge in the room (would be great these days)

Dear Jozef H., Thank you very much for taking the time to give us your feedback. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Nice hotel

Customer review rating 4.2/5

J Friends - 02/07/2019 AccorHotels certified review

Nice hotel, with + Good food + Nice outfit + Good staff (Anna was great!) + Good air condition - Room smelled bad (room 235) - No fridge or minibar (it was promises on the website)

Dear Jesse A., Thank you for your feedback regarding your stay. On one hand it is my pleasure to know that you were satisfied with the food and with our staff. On the other hand I appreciate your negative remarks as well that helps us to find the way how to improve our services. We sincerely hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

High quality hotel with small weaknesses, which can be easily improved.

Customer review rating 4.2/5

Bugár S. Business - 01/07/2019 AccorHotels certified review

High quality, renew rooms. Unfortunately the bed is to "hard" for my personal needs. Shower can't be fully closed, lot of water outside. Quite rooms. I personally prefer separated and not double blanket. Staff of restaurant understaffed, only 1 or 2 trainees were available mainly in the morning, so tables were not prepared. Problem with the parking space. Despite of received information, there were parking spaces behind the hotel.

Dear S. B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Everything is good except housekeeping

Customer review rating 4.2/5

Mahmoud F. A. M. Business - 01/07/2019 AccorHotels certified review

Site is excellent view is fantastic reception is very good. Food is fairly good only negative was unavailability of housekeepers

Dear Mahmoud fouad A., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

It was fine

Customer review rating 4.2/5

Anonymous Business - 01/07/2019 AccorHotels certified review

Quiet rooms, good air-conditioning.

Dear GERARD C., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
Customer review rating 4.2/5

Ladislav Business - 01/07/2019 AccorHotels certified review

Maximally satisfied with all kind of services.

Dear LADISLAV B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Okay, not a special experience

Customer review rating 4.2/5

Ruud Business - 30/06/2019 AccorHotels certified review

Friendly reception, only my smartcard didn't work so I had to come down again. Room was clean and okay. Food was a bit over priced and taste/quality mediocre. Assortiment was also just below standard

Dear RUUD M., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Pleasant

Customer review rating 4.2/5

Bibo Business - 30/06/2019 AccorHotels certified review

Most things were OK, only the bathroom (toilet seat) wasn't really cleaned before I first got into the room.

Dear BISERA D., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Cool design

Customer review rating 4.2/5

Anonymous Business - 30/06/2019 AccorHotels certified review

I loved the overall design of the hotel, the room was perfect. Though the elevaters are pretty slow.

Dear MATE P., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ms Pauline R.

Customer review rating 4.2/5

Pauline R. Friends - 30/06/2019 AccorHotels certified review

Very good

Dear Pauline R., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Everything was great,except the breakfast

Customer review rating 4.2/5

Natalija Business - 29/06/2019 AccorHotels certified review

This is a fusrt time I experience as worst breakfast ever in a hotel of your range :( No choice at all, ready dishes as for lunch served for breakfast...you should really work on its improvement

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Satisfied in general

Customer review rating 4.2/5

Anonymous Business - 29/06/2019 AccorHotels certified review

Clean modern hotel, polite stuff which in general meets guests expectations. I like a lot the free water and coffee in the room. However please invest more in breakfast varieties and fill the empty baskets on time during whole breakfast time . Also engage more stuff in the dining place to clean the tables, supervise and organise filling the empty plates/baskets and please make sure to fill the coffee machines.

Dear Stance P., Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Cannot understand how this hotel can only be a 3 star hotel- deserves 4 at least!!

Customer review rating 4.2/5

Paul B. Couples - 29/06/2019 AccorHotels certified review

How this hotel is only a 3 star is unbelievable. Centrally located right next to the station a very quiet hotel. 10 minutes by foot finds you in the centre of Budapest. Staff friendly and helpful.

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). Thank you for your concern too, we are a four starts hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Goed maar kan beter

Customer review rating 4.2/5

Rob Couples - 28/06/2019 AccorHotels certified review

Desk staff 8+ Room leasing roof was existing leak, strange to provide a room with a leaking roof, got another room instantly but follow up on defects is LTA Wifi perfect Room goood Breakfast varied per day depending of floor supervisor first the big tall guy black hair very observive, the nxt days it was abs. Less took too much time too fill up cheese/ bread Also breakfast space is very big and noisy Room dividers ( removable) could prevent that Two elevators is not enough during peaks Revolving door not working :-( Total it was ok and i would come back but there are some items which need to be talen care of All the best for the future !

Dear Rob H., Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda (Castle Hill soon). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

not that great

Customer review rating 4.2/5

Peter Business - 28/06/2019 AccorHotels certified review

breakfast hot food not eatable ironing facilities shocking extramarital slow lifts my room had no complementary water in it but my colleges did we paid the same, when i asked reception he said we have many types of rooms what ever that mean

Dear Peter, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Clean, good sized rooms, pleasant stay

Customer review rating 4.2/5

Anonymous Business - 27/06/2019 AccorHotels certified review

Good experience, happy with the hotel room. Well maintained. Communication at reception not quite as good. Good level of english but not great interpretation.

Dear Samantha L., We very much appreciate your comments regarding your stay at the Mercure Budapest Buda (Castle Hill soon). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688
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