Hotel - ibis Falaise Coeur de Normandie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Falaise Coeur de Normandie Hotel

4.0/5 297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Fitness centre
  • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 53 rooms
  • 19 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,332 reviews

Our guest reviews for ibis Falaise Coeur de Normandie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 297 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
J J. Couples - 11/10/2018 AccorHotels certified review
« Friendly and comfortable. »

Arrived late evening after tedious journey. We were greeted by a very friendly receptionist and soon had our key and were installed in our room. Beds were comfortable and room was clean.

Richard Couples - 10/10/2018 AccorHotels certified review
« Overnight Stay »

Easy access just off the main route to or from Caen, plenty of grassed open space around the hotel ideal for exercising dogs, with views toward Falaise. Staff very friendly and helpful key ready on arrival, room clean and tidy good hot shower. Good service in restaurant food and wine reasonably priced and enjoyable breakfast in morning with good continental selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Peter Couples - 08/10/2018 AccorHotels certified review
« Excellent place to break journey »

Room clean, modern. First class breakfast with good choice of food.

John H. Friends - 28/09/2018 AccorHotels certified review

Arrived on Sunday afternoon and was advised that the restaurant was closed on Sunday evening. I asked whrre we could get food and was told to go into town. Nothing was open in the town and ended up at McDonald's. Arriving back at the hotel i was rather surprised to see people eating in the lounge and found that there was a 24 hour menu available.

David B. Business - 27/09/2018 AccorHotels certified review
« Still a great place to stay »

Well located to or from the Ouistreham ferry. Our breakfast experience was disappointing.

David Couples - 25/09/2018 AccorHotels certified review
« Wish we hadn't given it a second chance »

On our first visit to this hotel (an overnight stay in June this year), we had a very poor experience, having to deal with hundreds of dead and alive flies in our room, plus a poorly stocked breakfast. Some other guests told us that it was not normally so bad, so we decided to give it another go, this time for two nights to allow us time to explore the town of Falaise. As we arrived, the reception staff were smoking outside the front entrance. Not a good start, but at least there were no flies in the room this time. Service at breakfast was as poor as last time, even though we arrived at 8am. The egg machine needed filling with water, the only cereal on offer was chocolate. Very few yogurts. Items that ran out were not replenished (even butter). We took a number of photos to remind us how bad it was. We had come from the Ibis Styles in Vierzon, where the breakfast items were always well stocked and replenished, so this was a stark contrast. Having had a good experience in 3 other Ibis hotels this holiday, we won’t return to Falaise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Julienne Manager

Peter B. Couples - 13/09/2018 AccorHotels certified review
« Comfortable bed, clean and quiet room. »

Efficient check in before arrival. Comfortable bed. Good shower. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne manager

Yann Families - 11/09/2018 AccorHotels certified review

We had a pleasant overnight stay after arriving from the Ferry before a long journey to southern France. The hotel is ideally located being about an hour from Ouistreham ferry terminal and is close to the motorway network junction. The rooms are functional and clean, the reception was pleasant and helpful. The breakfast facilities are very good. There is plenty of parking and the location is peaceful and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN M., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Jill F. Couples - 10/09/2018 AccorHotels certified review
« Very good, convenient hotel »

We arrived quite late and left early but had an excellent welcome and nights rest. Would definitely use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JILL F., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Andrew L. Couples - 08/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW L., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Julia T. Couples - 05/09/2018 AccorHotels certified review
« Very Good Overnight Stay »

Thoroughly enjoyed staying in your hotel. The receptionist was very welcoming, the room clean and well equipped, bed extremely comfortable, great breakfast, everything about the hotel was brilliant. The only event that spoilt our stay, was the arrival of some people at 5.00am in the morning, slamming car doors, talking very loudly in the car park and when we looked out of the bedroom window, we saw a man standing by the bushes near the hotel entrance, urinating! Totally inconsiderate to be making so much noise and behaving in that way at such an early hour on a Sunday morning. Acknowledge it is not the fault of the hotel but it did spoil our stay however, am sure we will book again sometime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA E T., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We're are very sorry about what it passed on the carpark. Sincerely, Valérie Julienne Manager

M R. Families - 03/09/2018 AccorHotels certified review
« Very Good »

Facilities better than any other Ibis I have stayed at, pool table, darts & table football were all a surprise. Staff very helpful & a good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL R., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Eric C. Business - 28/08/2018 AccorHotels certified review
« A Fine stay with excellent service and food. »

As always a very welcoming experience from the staff and excellent room and restaurant facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC C., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Helen O. Couples - 21/08/2018 AccorHotels certified review
« Excellent as always »

Really enjoyable stay. Comfortable and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN O., Thank you so much. We're happy that you enjoy your stay at our hotel. See you soon Valérie Julienne Directrice

Louis T. Couples - 20/08/2018 AccorHotels certified review
« Enjoyable stay »

Nice rooms with big beds. Great breakfast and staff would recommend. Ideal for an overnight stop on our way south off the ferry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUIS T., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Directrice

Anonymous Couples - 19/08/2018 AccorHotels certified review

Excellente experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear SLIMANE R., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Directrice

Christine Couples - 17/08/2018 AccorHotels certified review
« An excellent place to stay just 20 miles from the ferry. »

We enjoyed our stay in this clean and comfortable hotel. It was good to walk around the grass surrounding the hotel and to be able to sit outside having supper. The food is fairly plain, but we were glad to have it available. We had a great breakfast the next morning. The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE R., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Directrice

Ernie A. Families - 14/08/2018 AccorHotels certified review
« Excellent accommodation and wonderfully friendly staff. »

We and our family enjoyed a wonderful holiday and felt both welcomed and well served by all of the staff at the Ibis Falaise. Everything was as it should be and I have no improvements to suggest to you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERNEST A., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Directrice

Mme J. Families - 05/08/2018 AccorHotels certified review
« Extremely pleasant, as always »

My husband and I used Ibis Falaise, many times when we were visiting France, regularly. It was one of our favourite hotels. Due to my husbands long illness, I have only been able to visit France two to three times a year, recently. I returned to Falaise, with my daughter and grand children, for my grandchildren's first experience of visiting France. I had not stayed in Falaise, for seven years. I was not disappointed. The staff were friendly and helpful, the rooms clean and comfortable, and the breakfast generous. It was a wonderful experience for my grandchildren, for their first morning in France. Many thanks to all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDY J., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Jean Couples - 05/08/2018 AccorHotels certified review
« Very friendly staff, wonderful service, and great location! »

We had a wonderful stay with IBIS in Falaise. The services were very commodious, as you could get coffee and beer at any time! Wonderful having the restaurant there also. The only drawback we found, was the room got stuffy as there was no way to get air, besides leaving the window wide open (it was very hot outside!). Also, the pillows were hard. Other than that, a great visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

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