ibis Falaise Coeur de Normandie Hotel 3 stars

TripAdvisor rating 4.0/5 335 reviews
ibis Falaise Coeur de Normandie
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Room 1

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Hotel extras

  • Free access to the fitness room from 7am to 10pm

  • Outdoor terrace with 40 seats

  • Billiard room, dartboard and foosball table

  • Free private parking available

  • A great time guaranteed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Billiards/Snooker
Business services
  • 2 meeting room(s)

Hotel location

ibis Falaise Coeur de Normandie

rue des Frères Michaut
14700
falaise
france

Tel: +33231901100

Fax: (+33)2/31900800

Contact email

Check-in from 12h00

Check out up to 12h00

  • CAEN-FALAISE :   35 L'ATTACHE

  • By plane

    CAEN CARPIQUET At 45km / 28 miles

  • By plane

    PARIS ROISSY CDG At 300km / 186 miles

  • By car

    A13 LA HAIE TONDUE At 55km / 34 miles

  • By car

    A13 / EXIT 1 DIR. FLERS-ALENCON At 40km / 25 miles

  • By train

    ARGENTAN At 19km / 11 miles

  • By train

    CAEN At 35km / 21 miles

GPS :48.905865, -0.208003

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 55

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 5 people

Find out more

Our guest reviews for
ibis Falaise Coeur de Normandie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,731 reviews

tripadvisor

TripAdvisor Rating 4.0/5

335 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It is a lovely hotel

Customer review rating 4.5/5

Philip Solo - 07/10/2019 AccorHotels review

The whole experience was lovely

CONVENIENT LOCATION IN FALAISE

Customer review rating 4.5/5

Sandra Couples - 06/10/2019 AccorHotels review

I THINK WE HAD ROOM 101- THE DOUBLE BED WAS PUSHED AGAINST THE WALL AND WAS MOST UNCOMFORTABLE FOR 1 PERSON TO GET OUT OF BED (IE TOILET)

OK, nice staff but no restaurant because it was Sunday

Customer review rating 4.5/5

Anonymous Families - 01/10/2019 AccorHotels review

After a long journey, I was looking forward to a nice meal in the advertised restaurant only to find out it was closed on Sunday. As a large chain, you should offer a full service ALL the time, not just when it suits you.

Good as it usually is.

Customer review rating 4.5/5

Colin F. Couples - 25/09/2019 AccorHotels review

Clean and convenient as always. My only criticism would be that on booking on line, I asked for a shower as opposed to a bath/shower. This is due to access difficulties caused by arthritic hips. Unfortunately we had a room as nice as it was, but sadly a bath not a walk in shower. It was late when we arrived and I was too tired to start asking for a room change at such a late time.

Another Excellent Stay in Falaise

TripAdvisor rating 4.0/5

Meander01463529248 Business - 25/09/2019 TripAdvisor review

The Ibis Hotel at Falaise offered the same excellent welcome, comfort and food as I have always had. I can recommend this hotel to all who are passing through, or staying in, the Normandy Region of France.

low endurance interiors , soulless and lacking comfort, questions concerning cleanliness

Customer review rating 4.5/5

Bjones Families - 20/09/2019 AccorHotels review

the beds and bedlinen are decent … which is just as well since the room design, facilities and comfort levels together with the poor standard of materials and finishes in bathrooms and questionable cleanliness standards, plus the poor soundproofing of the rooms would otherwise result in a much lower rating.

Dear BRIAN J., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valerie Julienne

Great stop over

Customer review rating 4.5/5

Caroline Couples - 16/09/2019 AccorHotels review

We have stayed here before, it is so easy to find off the motorway! A bit disappointed with the bathroom, the toilet seat was wobbly and the shower head wouldn’t stay up on its own, had to hold it while showering. Extremely friendly staff tho and great meal in the restaurant, would use again.

Dear ROBERT C., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Stopover on our way south

Customer review rating 4.5/5

Howard B. Couples - 13/09/2019 AccorHotels review

The room was clean and comfortable. The beds were very comfortable and we had a good nights sleep.We enjoyable our breakfast.

Dear HOWARD B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Comfortable and convenient

Customer review rating 4.5/5

Np Couples - 12/09/2019 AccorHotels review

Booked at short notice, travelling south. Efficient booking, welcoming staff, comfortable room and good breakfast.

It was okay, but there are a few areas where simple iprovements would make a huge difference

Customer review rating 4.5/5

Kieron Friends - 11/09/2019 AccorHotels review

Overall it was very good, however the bedroom floor surface (not carpet) was odd, and the fact there was no food available in the restaurant on Sunday night was disappointing and inconvenient.

Very pleasant stay

Customer review rating 4.5/5

S. Couples - 06/09/2019 AccorHotels review

Convenient location, very pleasant staff, quiet room and a good breakfast. Excellent value.

Excellent

Customer review rating 4.5/5

John W. Couples - 04/09/2019 AccorHotels review

Excellent reception and good clean room and shower room. First rate breakfast with lots of space. We have stayed here before and it remains very very good.

Staff who go above and beyond

Customer review rating 4.5/5

Helen O. Couples - 03/09/2019 AccorHotels review

Stay was comfortable and friendly as usual. I had booked breakfast, forgetting that we had to leave at 6.30 to be sure of getting to our ferry on time. On arrival I mentioned this and the receptionist told me that she would speak to her colleague and ask for breakfast to be ready for us st 6.00 as it was. Splendid, friendly service.

Pertfect Location. Good Nights sleep

Customer review rating 4.5/5

Malcolm P. Couples - 03/09/2019 AccorHotels review

This Hotel is a perfect distance to get away from the Port (Caen, Ouistreham) and get a few miles under your belt before bedding down for the night from a late afternoon Channel crossing. Met by very helpful staff. Hotel was either relatively new or recently refurbished but either way very pleasant. Just a night cap on arrival before a good nights sleep followed by a very extensive good quality breakfast. Would have no hesitation in recommending this Hotel for a very pleasant overnight stay

Nice room, lovely new bathroom but most of all very helpful staff.

Customer review rating 4.5/5

Charles M. Couples - 28/08/2019 AccorHotels review

Falaise is a great stopping point after clearing the port and city of Caen with lots of history, we use it to break our journey to the Charente. On this occasion we had to change our plans but the contact at Accorhotels and receptionist at the Ibis Falaise were very helpful and resolved this for us very quickly. We had a good night's sleep in a lovely big bed and the new shower room was lovely. Breakfast set us up nicely for the day although I need more practice using the egg boiler.

Always good

Customer review rating 4.5/5

Jill F. Couples - 27/08/2019 AccorHotels review

We stop off for a night after tasking the ferry from Portsmouth to Caen. Always a courteous welcome and a comfortable bed.

Potentially good place, lots of room to improve

Customer review rating 4.5/5

Lydia Couples - 26/08/2019 AccorHotels review

Good room, great location. Bathroom smelt of drains and the loo could have been cleaner. shower only worked in the hand-held position. Air conditioner did not work on the hot Bank holiday week-end (32 degrees). Dinner tasty enough, however very disinterested average service. Breakfast chaotic - no baguette for ages, and when it came, it was too hot. Would have been far better to buy baguettes from a local baker rather than heat up pre-prepared cheap baguettes. Checking out without a smile from staff. Such a shame!

Dear LYDIA H., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Valérie Julienne Manager

Better than expected.

Customer review rating 4.5/5

Anonymous Couples - 19/08/2019 AccorHotels review

The location was good. The staff were particularly friendly. One minor problem was that the toilet seat was loose.

Dear CRISPIN H., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Mr Stephen R.

Customer review rating 4.5/5

Stephen R. Business - 18/08/2019 AccorHotels review

Very welcoming and friendly even though I arrived late.

Dear STEPHEN R., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Good hotel

TripAdvisor rating 4.0/5

kwplummer Couples - 18/08/2019 TripAdvisor review

Pleasant reception on arrival. Rooms clean and spacious enough. Evening meal good and well cooked. Breakfast adiquate. A good hotel to break a journey. Perhaps on our next visit we will make time to visit the town and its environs

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