Hotel - Pavillon Winter Luxor
Sofitel Hotel Sofitel Hotel

Pavillon Winter Luxor Hotel

4.5/5 869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 102 rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 84 reviews

Our guest reviews for Pavillon Winter Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 869 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 07/01/2019 TripAdvisor review
« A delight! »

Thank you Accor Hotels for yet another wonderful stay at this beautiful hotel. Special thanks to the general manager Mr Selim Shawer for his personal welcome, Mr Nabil Ali, Madame Randa at reception. Thanks too for all food and beverage staff at The Pavillon for all of those delicious breakfasts and not to forget the best sea bass at the pool restaurant I've ever tasted. Am now enjoying yet another four weeks at this beautiful hotel - just one month was simply not enough. Shukran!

Niels A. Solo - 06/01/2019 AccorHotels certified review
« Excellent service »

Another very satisfactory stay for me at The Pavillon Winter Luxor 17th-29th December 2018. I want to emphasize and express my thanks to the serviceminded staff all over the hotel -from reception to breakfast restaurant to pool area, all smiling and extremely helpful. A very special thanks to my room valet, Ismail, who took great personal care of my well-being by fulfilling all my wishes and putting fresh flowers in my room every day. It was a great pleasure

Family - 27/12/2018 TripAdvisor review
« good experience »

the hotel has beutiful garden, whcih is the only one in Luxor, very friedly service team, located directly on Nile river, only 5 min. walk to Luxor temple. Breakfast is good, there several retaurants in the historical Winter Palace Bilding.

Couples - 21/11/2018 TripAdvisor review
« Fantastic Location and Pool »

Check in was slow and it took an hour before I could check in. I had to walk around to kill time. The suite was huge, appreciate the complimentary fruit basket and bed was really comfy. However, the overall facade and the room amenities are old. The living area TV is not working. The balcony was dusty. The toilet looks old and bath tub yellowish. Shampoo and bath gel seems like were the same liquid although they were in different bottles. Breakfast was good and had quite a good variety (egg station, bread and cheese, cereal, beef bacon, sausages etc.). The pool was really nice and the service from the bar and swimming counters/towels were good.

jeanettemorris Couples - 13/11/2018 TripAdvisor review
« another outstanding stay »

We have visited the winter palace pavilion on many occasions and it never fails to impress.The standards of service and attention to detail by all staff are second to none. The staff are welcoming ,. friendly and highly efficient.No wonder so many people from many countries choose to return| We have already booked for next year.The hotel is ideally located for visits to antiquities an

Jane Solo - 30/10/2018 AccorHotels certified review
« favourite holiday destination »

I have returned many times to the Pavillon and it has become a second home as it is for all those frequent returners. It is in a idyllic location, set in wonderful gardens, in the heart of Luxor away from all the hustle and bustle. It is, however, the staff of the hotel, who make every holiday there such a pleasure - they have become friends over the years and are always prepared to go the extra mile.

Jane Solo - 23/10/2018 AccorHotels certified review
« Wonderful Stay »

I always enjoy my time spent at the Pavillon as it is like another home and returning is always such a pleasure. The staff have become real friends and are always ready to go the extra mile to assist. I love the grounds and gardens - tranquil and peaceful - a refuge from the hustle and bustle of Luxor.

Couples - 13/10/2018 TripAdvisor review
« Friendly staff and great location. »

The staff at this hotel are very friendly and accommodating. We had just stayed in Novotel Cairo El Borg before coming to the Pavillon and hospitality was such a big difference in comparison. The hotel is located in a perfect spot where you can walk to almost everywhere you need to go on the east bank. Would definitely stay here if I came to Luxor again.

Solo travel - 14/09/2018 TripAdvisor review
« An Oasis »

A short stroll to Luxor Temple. A selection of restaurants and bakeries & pharmacy at the back entrance of the hotel. Pool is an Oasis in itself. Staff are fabulous, a big thank you to front desk staff Aboelhassan Mohamed and concierge Bicaftain Awad who assisted me greatly with directions and the pharmacy as I was unwell from Cairo. The front desk training staff are exceedingly helpful and always enquire how your day is (my apologies for not remembering your names). And a big thanks to the breakfast restaurant team.

Couples - 30/08/2018 TripAdvisor review
« Winter Palace Luxor - a Jewel on the Nile... »

The Winter Palace has been a favourite holiday destination of ours for many years... it truly is a special place. The hotel is steeped in history and this, combined with the professionalism and friendliness of the staff leaves you with a very warm feeling and a genuine wish not to leave.Check-in/Check-out: We checked in at approximately 2am and the staff on duty were welcoming and friendly. The process was swift and our bags were taken to our room. We were welcomed like old friends. Rooms: We booked a Nile view room (with balcony) in the Old Winter Palace. The rooms are lovely and reflect the old world charm of the hotel. There are tea and coffee making facilities and a mini bar. The view is breath taking. It really is like looking back in time across to the Valley of the Kings in the evening as the sun goes down... The beds are comfortable.Breakfast: Breakfast in the Old Winter Palace is a true experience, combining the charm of the room with the attentiveness of the staff.. This is a 5 star hotel with service that matchesl. Mr Hamdy Alian was known to us from previous visits and both he and the breakfast team did everything they could to ensure that our day started perfectly and on every occasion it did. The egg Professor was exceptional! We were sad to learn that Mr Hamdy will retire in January 2019 - the Sofitel group will be loosing a fabulous Ambassador for their brand and we can only hope that his services are retained in some capacity so that the many skills he has developed in customer service will be passed on to others.The garden and pool: When you exit the Old Winter Palace via the rear revolving door it has a sense of being transported somewhere different (think Narnia) when you emerge into the Egyptian sunlight from the cool of the lobby, that is exactly how you feel. Stepping down the white steps into the garden is a delicious transition as the lushness and opulence unfold in front of you. The journey to the pool is a delight and getting there is no disappointment. Abdul and the team provide first class service and care to all customers. You are escorted to pool side sun beds - no early morning towel laying here! Fresh towels are available on request, as are drinks and food from the poolside bar team. Every day we were treated to fresh fruit at the pool which was a nice touch from the team. If you've read this far you will have no doubt got the message that we love the Winter Palace :) and indeed we do... we will return!

Family - 19/08/2018 TripAdvisor review
« Very old hotel »

The localization is excellent. But just. The hotel is very old, and the Roman are carpeted, só it smells very bad. The breakfast is also poor, could be better. I went in the summer and the air conditioning can not deal with the hot.

Deborah R. Couples - 04/08/2018 AccorHotels certified review
« Fantastic! »

Super! All staff were fantastic, an unforgettable holiday. Nice to have the newspapers back again! Enjoyed the barbecue!

Raymond W. Solo - 10/06/2018 AccorHotels certified review
« Like my second home, (as always) »

I’ve stayed at this hotel many times ,I’m always very happy to be there thanks to all the wonderful staff and management, plus the fabulous garden and great location of the hotel, sincerely hope I have many more stays

evelyneisis Solo travel - 23/04/2018 TripAdvisor review
« Dreams become true »

I arrive tired and ill. Wonderful welcoming me with medical help made me recover strengh and smile. Excellent room, kind service, wonderdul and restful gardens. Very well situated, near the city center, the promenade along the Nile, close to the bazar for shopping. I was always very satisfied, every time I stayed in Winter Palace hotel. Thank you again. I will come back !

David G. Friends - 14/04/2018 AccorHotels certified review
« Warm welcome from all members of staff, nice bedroom, lovely garden and an excellent pool. »

Daily greetings from all members of staff makes one feel welcome. Bedroom serviced twice daily. Breakfast buffet excellent and the egg dishes chefs friendly and helpful, and food at the poolside and dining room very good. Winter Palace and Pavillon staff are wonderful and management should be proud of them. Overall a special stay and holiday.

WhiteBassetGriffon Solo travel - 08/04/2018 TripAdvisor review
« Secluded luxury at very affordable price »

I stayed at the Pavillion Winter Palace in Luxor last week (2-5 April 2018) and thoroughly enjoyed my stay. The hotel is convenently situated and has a fabulaous garden beautil, large pool, lovely restaruants and excellent service, The Pavilion is the cheaper alternative rooms to the Winter Palalce itself but allows you to access all the amenities of the hotels. A great place to stay in Luxor.

Couples - 19/03/2018 TripAdvisor review
« Pleasant stay in Pavillon Winter (Luxor) »

A fine hotel with comfortable rooms, wi-fi and good facilities, in particular because it shares the garden, the swimming pool, the restaurants and the bars of adjacant Winterpalace. Breakfast was very good and price - for the comfort level - reasonable.

Couples - 21/01/2018 TripAdvisor review
« Looking forward to our next visit »

The members of staff are above reproach, they are very helpful, eager to please, and have a lovely smile for every guest. They are to be commended highly. However some things are not perfect: the rooms look a bit tired & will need to be refurbished fairly soon (our bed in suite 5020 creaked rather horribly); the management should not accept the noisy groups of tourists who shatter everybody's peace particularly in the early morning; the delicate handling of reservations and seating at the New Year's party should be entrusted to a person who has more self-confidence, more experience, and better contact with people than the man who did it this year (I am sure Mr. Hamdy, the very professional and eternally smiling bar-manager of the Winter Palace, would be ideal for this task). The park is a gem and far better kept than at the Old Cataract and PLEASE do not "modernize" the bar which ranks with the best bars in the world.

Jane Solo - 14/01/2018 AccorHotels certified review
« Return to 'second home' »

I always enjoy my stay at the Pavillon Winter Palace because of the warm welcome and the friendship of the staff. The gardens and the pool are second to none and I never want to leave. I have stayed at least 17 times and seen the changes which have taken place over the years but I have to come back at least once a year. You are guaranteed sun and azure skies so this is the perfect place to make the most of the wonderful weather. It is also very central so evenings out or daytime excursions are easily managed.

Jane T Couples - 11/01/2018 TripAdvisor review
« Wonderful »

Great hotel, cannot say a bad word about it. All staff are extremely helpful and friendly. Food is excellent. Rooms are spacious and clean. Garden and pool very tranquil. A little bit of heaven in the middle of Luxor The Head Butler is wonderful, extremely helpful. Catering and pool staff are fantastic. Look forward to our next visit.

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