Hotel - Pavillon Winter Luxor
Sofitel Hotel Sofitel Hotel

Pavillon Winter Luxor Hotel

4.5/5 1,324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 102 rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 76 reviews

Our guest reviews for Pavillon Winter Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Raymond W. Solo - 10/06/2018 AccorHotels certified review
« Like my second home, (as always) »

I’ve stayed at this hotel many times ,I’m always very happy to be there thanks to all the wonderful staff and management, plus the fabulous garden and great location of the hotel, sincerely hope I have many more stays

David G. Friends - 14/04/2018 AccorHotels certified review
« Warm welcome from all members of staff, nice bedroom, lovely garden and an excellent pool. »

Daily greetings from all members of staff makes one feel welcome. Bedroom serviced twice daily. Breakfast buffet excellent and the egg dishes chefs friendly and helpful, and food at the poolside and dining room very good. Winter Palace and Pavillon staff are wonderful and management should be proud of them. Overall a special stay and holiday.

Family - 11/04/2018 TripAdvisor review
« Wonderful stay »

The hotel is really wonderful. The only problem which really spoils the impression if harassment from taxi/carriage/falluca drivers. Luxor is notoriously famous for that issue, hope the city hall somehow solves it if they want any tourists to come. For now one can only have a calm walk at Corniche at 6 AM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are glad you chose Sofitel Winter Palace for your recent stay in Luxor . and thank you for taking the time to share with us your thoughts and leave us an excellent rating of your last visit. Unfortunately, as I am sure you will realize, we have no control over the various hassles you will meet in the street outside and hope this did not detract too much from the enjoyment of your time here. We hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. Warm Regards, Selim SHAWER Hotel Manager

Family - 04/04/2018 TripAdvisor review
« Winter Palace »

I’ve never experienced such genuine hospitality like the one the employees of Winter Palace demonstrate. Even with a toddler, all the employees went out of their way to make sure we are comfortable and taken care of. I highly recommend to stay at the Winter Palace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation. Thank you again for sharing your Luxury experience, and we hope your next visit will as pleasant as previous one. Warm Regards, Selim SHAWER Hotel Manager

Couples - 31/03/2018 TripAdvisor review
« Another lovely stay here »

Just returned from another stay in the lovely Winter Palace. The staff are wonderful, and exceptionally helpful, the rooms are clean and bright, and the overall ambience is just peaceful. The hotel is a little tired in places and would benefit from a bit of a refurb but it doesnt affect the hotel itself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, It was a great pleasure to welcome you back to Sofitel Luxor Winter Palace, I also want to seize this opportunity to thank you for writing this review. We are proud to see that you have enjoyed your stay, I will share your kind comments with the team. Looking forward to welcoming you back. Thank you and best regards Selim Shawer Hotel Manager

Evgeniy L Family - 18/02/2018 TripAdvisor review
« Rest after Nile Cruise »

Perfect place to have a rest after 7 day cruise over Nile river. Nice room, clean and comfortable, service exceeded my expectations. However, food service must be improved - had some troubles after dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Firstly, i would like to thank you for your recent stay at Sofitel Luxor Winter Palace. We surely appreciated that you took a few moments to leave us as a feedback of your stay, we are delighted to know that our colleagues succeeded to come up to your expectation, It is always a pleasure to receive positive feedback, We already took your comments regarding the food service in view of doing the necessary changes. Thank you again for sharing your experience, and we hope your next visit will as pleasant as previous one. With best regards, Selim SHAWER , Hotel Manager

Friends getaway - 01/02/2018 TripAdvisor review
« Simply Amazing! »

The Winter Palace overlooks the Nile River and is an absolutely stunning property. The staff are welcoming and helpful at all times. The breakfast was delicious and the waiters ensure that you have everything that you need at all times. The gardens are spacious and a quiet retreat. A wonderful place to relax after seeing the amazing sites Luxor has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer G, Greetings from the land of the Pharaohs! We very much appreciate your comments regarding your recent stay at the Sofitel Winter Palace Luxor. We surely appreciated that you took a few moments to leave us an excellent feedback about your stay, we are delighted to know that our colleagues succeeded to come up to your expectation,Thank you so much for your valuable recommendation, It is always a pleasure to receive positive feedback. We hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. Warm Regards, Selim SHAWER Hotel Manager

39kerryr Couples - 15/01/2018 TripAdvisor review
« Simply Stunning »

It was amazing and highly recommend it. Good location, friendly helpful staff and the grounds are beautiful. It truly is a Palace oozing opulance in all directions. They have upkept it well and you will enjoy your stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It was our pleasure having the chance to host you with us. I would like to thank you most sincerely for sharing your thoughts regarding your recent stay with others guests’ on Tripadvisor . We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Selim SHAWER Hotel Manager

Jane Solo - 14/01/2018 AccorHotels certified review
« Return to 'second home' »

I always enjoy my stay at the Pavillon Winter Palace because of the warm welcome and the friendship of the staff. The gardens and the pool are second to none and I never want to leave. I have stayed at least 17 times and seen the changes which have taken place over the years but I have to come back at least once a year. You are guaranteed sun and azure skies so this is the perfect place to make the most of the wonderful weather. It is also very central so evenings out or daytime excursions are easily managed.

Family - 12/01/2018 TripAdvisor review
« Excellent Hotel and Great Service - only wish NYE fee was not mandatory »

my family and I stayed in 3 rooms from Dec 31-Jan 4th at Winter Palace. While the hotel is in need of renovation, the staff more than make up for it with their friendly service. The rooms were comfortable, if dated, and the breakfast was excellent. We had afternoon tea in the victorian lounge, and lunch by the poolside, and we were pleased with both. We also had drinks every evening at the Royal bar. the staff every where were very warm and welcoming. My only gripe is with the mandatory NYE fees. i had booked three rooms, and management had graciously agreed to waive two of the rooms NYE gala fees, for which I am grateful. However, we still had to pay $440 for the third room for a new years dinner that we did not attend. I really wish this was optional. This is my second stay at Winter Palace and I would return again, just not during new years!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, I would like to thank you most sincerely for your stay at Sofitel Winter Palace Luxor and for taking the time to share with us your recent experience on tripadvisor. We are glad to hear you fully enjoyed the historical charm of the great old winter palace. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Regarding the Gala dinner we waved the charge for two rooms due to a technical error on our system and it was fair to waive those who have booked during this period .once it was fixed we did not waive it to any of our guests .this was communicated and confirmed with you prior to your arrival. once again We appreciate your sharing your concerns, and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. With best regards, Selim SHAWER Hotel Manager

Couples - 28/12/2017 TripAdvisor review
« Beautiful historic grand hotel in a nice setting »

While the hotel has not been renovated since long (and hence the difference in comfort of the rooms may be striking after a stay in the equally historic Old Cataract hotel in Aswan which is also operated by Sofitel but which has been entirely renovated to bring it up to modern standards), the hotel remains very grand and comfortable and the fact that the hotel isn't fully renovated is also part of its charm once one is settled in after 24 hours. Well located overlooking the Nile in Luxor, walking distance from Luxor Temple and Luxor Museum. Beautiful garden and pool area. Nice breakfast. Quality of the dinner in the main restaurant and in the bar (which is however a nice place to spend the evening) a bit disappointing. Service is generally fine though the personnel is well overdoing it with the obvious aim to get tips - while extensive tipping may be the rule in Egypt, we would have expected that the management of a luxury hotel would train its personnel to remain more discrete in this respect so as to make guests feel entirely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. Regarding your comment about the tipping , sorry that you misunderstood the natural hospitality of the upper Egyptians people. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Selim SHAWER . Hotel Manager

Couples - 08/10/2017 TripAdvisor review
« Amazing historical hotel and great service. »

It was just two nights at sofitel winter palace Luxor. They orginized us an excursion to Seti 1st and Nefertari tomb. The hotel is a really 5 stars hotel. I will definetely come back in the near future. If you are thinking to visit Luxor don't hesitate to choose this great hotel. Amazing views of the nile river and just 5 minutes walking to the Luxor Temple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , Thank you for choosing Sofitel Winter Palace as your hotel of stay in Luxor for your recent visit. we appreciate you taking the time to write a review on this stay while you were our guest. It makes us very happy to note from your feedback that you enjoyed your stay in every way and was delighted in all aspect. Nothing makes us happier to know that Sofitel Winter Palace would be the hotel for your next stay in Luxor . We look forward to welcoming you back to Sofitel Winter palace in the not too distant future. Sincerely yours, Selim SHAWER Hotel Manager

Terry I Couples - 07/09/2017 TripAdvisor review
« Comfortable Stay In Grand Old Hotel »

We spent 3 nights in the Winter Palace while touring the Luxor area sights following our daughter's wedding in Hurghada. We booked in advance, and prepaid for significant savings. We were treated to the King Farouk room ... very elegant! All staff members from Reception to the restaurants to room service and evening turn-down were very professional and polite. We thoroughly enjoyed our experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests Furthermore, it gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, comfortable and clean room, historical palace charm and an incomparable service and hospitality. We are also glad that our colleagues succeeded to come up to your expectations ,Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Selim SHAWER Hotel Manager

Raymond W. Solo - 25/06/2017 AccorHotels certified review
« As usual do to the wonderful staff and the hotel I've had a wonderful holiday for many years »

As usual the minute i arrive at the hotel I'm completely relaxed because I know everything is going to be ok , it's the staff at the hotel who Make my holiday perfect nothing is to much trouble from management to the lovely man who returns my laundry and everyone in between, hotel itself is an absolute haven for me especially the wonderful gardens, that's why I return again and again for my twelve weeks a year , long may I be able to do just that

Friends getaway - 28/05/2017 TripAdvisor review
« Feeling like a queen at the Winter Palace! »

Wonderful stay in a magical place! Would like to thank Mohamed at front desk for his attention to details. He made sure our experience would be unforgettable. Rooms, food, service, facilities were all 5 stars!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. hassinaa2017 Greetings from the land of the Pharaohs! The whole team of the Winter palace are thanking you most sincerely for your interest to the Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members and particularly to Mohamed Ahmed at the reception I sincerely hope that you took home memorable moments of your stay and that we will always have the pleasure to welcoming you back very soon. With best regards, Selim SHAWER Hotel Manager

Couples - 27/05/2017 TripAdvisor review
« Fantastic service »

We had a wonderful stay and returned to the hotel with eager anticipation after every outing we went on. A true oasis. The staff were incredibly friendly and helpful and made us feel like their personal friends rather than customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest I am delighted to read your review and thank you for taking the time to write such an excellent feedback and rating regarding your recent stay. We, at The Sofitel Winter Palace Luxor ensure that all our valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests, the kind words are passed over to the team on behalf of you. Once again, thank you for your wonderful feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Selim SHAWER Hotel Manager

Sj Solo - 25/05/2017 AccorHotels certified review
« Perfect. »

Love the welcome cookies. Good bedding and aircon. Good location, well maintained garden and I love the swimming pool.

Mathew Business - 19/05/2017 AccorHotels certified review
« Great staf, great location, great historic buildings »

Everything was great, lovely staf, very nice breakfast, wonderfull garden and pool. The staf are the best part of this hotel, they make the place very special. The only flaw is the airconditioning in the rooms: it doesnot become cold enough

Family - 19/05/2017 TripAdvisor review
« Luxor get away »

The location is great, the Wi-Fi was absolutely horrible, the staff was nice but hotel felt empty even though it was not, it's an old property and I think the decor and attention to detail could be much better. We stayed at the hotel in Montevideo which was somewhat similar as far as age/history and they did a much better job with that one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alejandro P, It was our pleasure having the chance to host you us at the Sofitel Winter Palace Luxor. Let me seize this opportunity to thank you for taking the time to share with us your thoughts of your last visit. We are delighted to read that you had a unique Luxury experience and that our colleagues succeeded to come up to your expectations. The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Best regards, Selim SHAWER Hotel Manager

Anonymous Couples - 23/04/2017 AccorHotels certified review

A frequent guest, the staff make me feel at home

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