Hotel - Pavillon Winter Luxor
Sofitel Hotel Sofitel Hotel

Pavillon Winter Luxor Hotel

4.5/5 843 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 102 rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our guest reviews for Pavillon Winter Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 843 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 13/10/2018 TripAdvisor review
« Friendly staff and great location. »

The staff at this hotel are very friendly and accommodating. We had just stayed in Novotel Cairo El Borg before coming to the Pavillon and hospitality was such a big difference in comparison. The hotel is located in a perfect spot where you can walk to almost everywhere you need to go on the east bank. Would definitely stay here if I came to Luxor again.

Solo travel - 14/09/2018 TripAdvisor review
« An Oasis »

A short stroll to Luxor Temple. A selection of restaurants and bakeries & pharmacy at the back entrance of the hotel. Pool is an Oasis in itself. Staff are fabulous, a big thank you to front desk staff Aboelhassan Mohamed and concierge Bicaftain Awad who assisted me greatly with directions and the pharmacy as I was unwell from Cairo. The front desk training staff are exceedingly helpful and always enquire how your day is (my apologies for not remembering your names). And a big thanks to the breakfast restaurant team.

Couples - 30/08/2018 TripAdvisor review
« Winter Palace Luxor - a Jewel on the Nile... »

The Winter Palace has been a favourite holiday destination of ours for many years... it truly is a special place. The hotel is steeped in history and this, combined with the professionalism and friendliness of the staff leaves you with a very warm feeling and a genuine wish not to leave.Check-in/Check-out: We checked in at approximately 2am and the staff on duty were welcoming and friendly. The process was swift and our bags were taken to our room. We were welcomed like old friends. Rooms: We booked a Nile view room (with balcony) in the Old Winter Palace. The rooms are lovely and reflect the old world charm of the hotel. There are tea and coffee making facilities and a mini bar. The view is breath taking. It really is like looking back in time across to the Valley of the Kings in the evening as the sun goes down... The beds are comfortable.Breakfast: Breakfast in the Old Winter Palace is a true experience, combining the charm of the room with the attentiveness of the staff.. This is a 5 star hotel with service that matchesl. Mr Hamdy Alian was known to us from previous visits and both he and the breakfast team did everything they could to ensure that our day started perfectly and on every occasion it did. The egg Professor was exceptional! We were sad to learn that Mr Hamdy will retire in January 2019 - the Sofitel group will be loosing a fabulous Ambassador for their brand and we can only hope that his services are retained in some capacity so that the many skills he has developed in customer service will be passed on to others.The garden and pool: When you exit the Old Winter Palace via the rear revolving door it has a sense of being transported somewhere different (think Narnia) when you emerge into the Egyptian sunlight from the cool of the lobby, that is exactly how you feel. Stepping down the white steps into the garden is a delicious transition as the lushness and opulence unfold in front of you. The journey to the pool is a delight and getting there is no disappointment. Abdul and the team provide first class service and care to all customers. You are escorted to pool side sun beds - no early morning towel laying here! Fresh towels are available on request, as are drinks and food from the poolside bar team. Every day we were treated to fresh fruit at the pool which was a nice touch from the team. If you've read this far you will have no doubt got the message that we love the Winter Palace :) and indeed we do... we will return!

Family - 19/08/2018 TripAdvisor review
« Very old hotel »

The localization is excellent. But just. The hotel is very old, and the Roman are carpeted, só it smells very bad. The breakfast is also poor, could be better. I went in the summer and the air conditioning can not deal with the hot.

evelyneisis Solo travel - 23/04/2018 TripAdvisor review
« Dreams become true »

I arrive tired and ill. Wonderful welcoming me with medical help made me recover strengh and smile. Excellent room, kind service, wonderdul and restful gardens. Very well situated, near the city center, the promenade along the Nile, close to the bazar for shopping. I was always very satisfied, every time I stayed in Winter Palace hotel. Thank you again. I will come back !

WhiteBassetGriffon Solo travel - 08/04/2018 TripAdvisor review
« Secluded luxury at very affordable price »

I stayed at the Pavillion Winter Palace in Luxor last week (2-5 April 2018) and thoroughly enjoyed my stay. The hotel is convenently situated and has a fabulaous garden beautil, large pool, lovely restaruants and excellent service, The Pavilion is the cheaper alternative rooms to the Winter Palalce itself but allows you to access all the amenities of the hotels. A great place to stay in Luxor.

Couples - 19/03/2018 TripAdvisor review
« Pleasant stay in Pavillon Winter (Luxor) »

A fine hotel with comfortable rooms, wi-fi and good facilities, in particular because it shares the garden, the swimming pool, the restaurants and the bars of adjacant Winterpalace. Breakfast was very good and price - for the comfort level - reasonable.

Couples - 21/01/2018 TripAdvisor review
« Looking forward to our next visit »

The members of staff are above reproach, they are very helpful, eager to please, and have a lovely smile for every guest. They are to be commended highly. However some things are not perfect: the rooms look a bit tired & will need to be refurbished fairly soon (our bed in suite 5020 creaked rather horribly); the management should not accept the noisy groups of tourists who shatter everybody's peace particularly in the early morning; the delicate handling of reservations and seating at the New Year's party should be entrusted to a person who has more self-confidence, more experience, and better contact with people than the man who did it this year (I am sure Mr. Hamdy, the very professional and eternally smiling bar-manager of the Winter Palace, would be ideal for this task). The park is a gem and far better kept than at the Old Cataract and PLEASE do not "modernize" the bar which ranks with the best bars in the world.

Jane T Couples - 11/01/2018 TripAdvisor review
« Wonderful »

Great hotel, cannot say a bad word about it. All staff are extremely helpful and friendly. Food is excellent. Rooms are spacious and clean. Garden and pool very tranquil. A little bit of heaven in the middle of Luxor The Head Butler is wonderful, extremely helpful. Catering and pool staff are fantastic. Look forward to our next visit.

Friends getaway - 07/12/2017 TripAdvisor review
« An oasis of calm and luxury in glorious Luxor »

I stay at the Winter Palace at least twice a year and every time it gets better and better. The staff are friendly and professional welcoming you as an old friend, the rooms are great, the pool fantastic and there is just the right balance of formality and relaxation to make the visit very special. It has the best location as you can get easily to all the sites and never feel cut off as in some of the other 'resort' hotels and it' has a feeling of both old world charm and modern sophistication. I cannot recommend it highly enough

Friends getaway - 02/01/2017 TripAdvisor review
« Paradise with little problems »

perfect situation in the center of Luxor- good value for money- nice breakfast at garden terrace, wonderfull garden park- nice staff. The rooms could get some "brush-up" (f.e. the entrance door to our room was not at all closing). Nevertheless the rooms are nice and comfortable. The real negative point for a hotel of this standing and under French ownership are the two restaurants in Winter palace:the menu-never changing; the so called formal "French restaurant" mildely said medium level cuisine (lobster and risotto tasteless etc...).here is a new Chef necessary!

Couples - 21/12/2016 TripAdvisor review
« Not up to the Sofitel label »

This hotel clearly needs to be cleaned up (some parts of the room have so much dust that we can consider they were never cleaned up during the last 6 months...) and refurbished. Don't search for the egyptian restaurant that is mentioned in the hotel directory, it has closed years ago... Location is very good although you have to face all kinds of sollicitation of locals as soon as you get out of the hotel. The garden is magnificient and you have access to the old Winter Palace when sleeping at the less expensive Pavillon Winter.

Couples - 03/11/2016 TripAdvisor review
« Something special »

We arranged transport from Luxor airport to the hotel in advance with the Winter Palace and were met on arrival by Jackson, one of the hotel chauffeurs. We had a pleasant, comfortable, safe journey to the hotel and a speedy check-in, which was much appreciated after a long day of travel. As members of Accors Loyalty Scheme, our room was upgraded - it was spacious, airy and clean with views of the garden and swimming pool. Daily visits from the housekeeping team meant the room was kept fresh and towels changed. There was a turndown service available each evening. Most days were spent by the pool where we were well tended by the pool staff - a great place to relax. Evenings were spent in and around Luxor enjoying the sights and sounds and Luxor life - the hotels central location is a bonus. During our visit we arranged a balloon flight via the hotel, friends arranged with the hotel to provide lunch on felluca/motor boat on the Nile (to be highly recommended - a wonderful experience) and we celebrated our anniversary watching the sun go down whilst having afternoon tea on the Nile Terrace. We were also presented with a delicious chocolate anniversary cake which we were able to share with friends and we returned to our room to find it decorated with flowers by Mr Shawaki a true artist. A cocktail party, arranged by the hotel and attended by management and hotel guests, was held on the Nile Terrace during our stay, enabling us all to meet up. Many of the guest during our stay at the hotel were return guests, a true testament to the excellent service provided to all guests by the management and staff, who strive to ensure everyone enjoys the best of vacations. They are 'magnifique', friendly and helpful and we look forward to our next visit.

Couples - 03/11/2016 TripAdvisor review
« Very Grand property »

Spacious comfortable rooms in old world style. Gardens and pool areas were outstanding and service was very good. Very nice location overlooking the mighty Nile River and very close to the Luxor Temple.

Ocean6008 Family - 24/10/2016 TripAdvisor review
« Great staff, Great Location »

This is the 2nd time I am staying in this hotel. It has great location right behind the Luxor temple and city centre. Staff is great and concierge helped me with booking the right tour package. I believe this hotel is a great choice for staying in Luxor. They upgraded us to a suite overlooking the beautiful garden.

Friends getaway - 11/10/2016 TripAdvisor review
« it was a Good stay »

The Service was poor, the service/bell boys are always asking you for tips in an indirect way and won't leave the room unless you give tips.They'll make lame excuses and stick in your room unless you give tips. The Hotel is bit old but really well maintained and breakfast is terrible as there are no much varieties in the buffet. There were no coffee makers/coffee powder/ tea sachets in room and no complimentary water bottle as well!!, You take pet water bottle from mini bar and you're charged 10 times the price. Very sad bit. It has Amazing Garden and pool, that's pretty much it.

croshelleh Couples - 29/03/2016 TripAdvisor review
« Relaxing for couples »

The garden & pool area was really like an oasis! The room was comfortable & the staff really friendly - they were willing to address even the most minute issue; and they were very agreeable to letting us extend our stay. There are a few details that need greater attention, but we will definitely stay again because it was good value for the cost.

Couples - 12/01/2016 TripAdvisor review
« Fantastic Stay »

We stayed in this hotel for only one night, but it was enough to understand the great quality. Amazing garden and exceptional service from the staff. The hotel offers a spot of tranquility and calm. I will come back for sure!

Family - 09/01/2016 TripAdvisor review
« Good »

This is a nice hotel with a beautiful garden. Its in urgent need for renovation. Service is good to Egypt standards. Staff are very helpful. Would not stay here again. There are plenty of other renowned hotels for similar prices.

Family - 09/01/2016 TripAdvisor review
« Best stay in Luxor »

This hotel has all that we could want, all the facilities, catering and friendly helpful staff. It is in an ideal location with the Nile out the front and within easy reach of main shops around Television Street. We go back again and again and would recommend to everyone.

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