Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

4.5/5 1,405 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 1,562 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,405 reviews
Couples - 09/12/2018 TripAdvisor review
« Impeccable service and an incredible value »

My wife and I needed a place to stay in Luxor the night before our Nile River cruise started and we had heard good things about Sofitel Winter Palace from a few people, so even though it seemed a bit on the less expensive side compared to where we typically stay, we decided to give it a try. We were amazed!The hotel is in what was once—as the name implies—a palace. This means everything is on a grand scale and quite ornate. The place is enormous which means there’s a lot to maintain. Given the decline in tourism over the last several years—though it is once again in the upswing—it’s not surprising that the property is showing its age here and there. Still, the place is in really good shape what you get in the way of accommodations and service more than makes up for a faded hallway rug. To be clear, neither my wife nor I have status with Accor, so the level of service we received was in no way related to brand loyalty. So we were shocked and delighted to be treated as valued guests from the moment we set foot on the property. The check-in process was more akin to what I have experienced at a Four Seasons resort than what I even at hotels where I am at the top status tier. We received an upgrade to one of the nicest rooms are there was fruit, cheese and a handwritten welcome note from the manager waiting for us there. Every staff interaction from the restaurant and bellhop managers to the room service attendant was top notch. The grounds were very well maintained and the pool was great as it had different sections for swimming laps and lounging. And one final bonus... the hotel is directly across the street from where the Nile cruise ships dock! It was just a short walk across the street to board our boat. I cannot day enough great things about the Sofitel Winter Place. Should we decide to return to Luxor, there’s only one place we will stay (and the next time it will be for more than just one night).

Solo travel - 05/12/2018 TripAdvisor review
« This hotel is still full of 'old world Colonial Charm' »

Having fullfilled one of my dreams and stayed at the sister hotel 'The Old Cataract' in Aswan, the week before, I was sceptical about staying at the Winter Palace a few days later.. My husband and I had had coffee on the terrace overlooking the spectacular garden last February, so since I was travelling alone, I thought I would try out this world famous hotel, where Agatha Christie is also known to have stayed and written parts of Death on the Nile. Unlike the 'Old Cataract' this hotel has not yet had a thorough make-over. (Would have to be closed for at least 3 years, not to mention the tremendous expense!!) However, despite this, The Winter Palace is STILL saturated with Old Colonial Charm. I felt very privileged to be accomodated in the King Farouk Suite, where Egypt's last King had stayed when in Luxor. The restaurants and cuisine were excellent, there is a very nice traditional Colonial Lounge for Afternoon Tea and the Garden is a truly spacious and beautifully maintained palace garden. Also this hotel is most central, on the Nile Corniche, near the archeological sites of Ancient Thebes and near the local Souk. I can well understand why so many VIPs like to stay here, you can literally walk to these places. Just as at the Old Cataract, the staff were friendly and helpful to an elderly European lady travelling alone! Recommendation: the elevators should be renewed!

Jeanette M. Couples - 01/12/2018 AccorHotels certified review
« The best hotel in Luxor !We »

We continue to return to this wonderful hotel where we find the attention to detail and level of service from all staff second to none.All staff are warm and very welcoming.The position of the hotel is perfect for a base to sightseeing.Although we have visited many times we have already booked again for March 2019.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to welcoming you back in March 2019. Sincerely, Wessam Farah Guest Experience

Dannie H. Families - 23/11/2018 AccorHotels certified review
« Everything and everyone was wonderful. »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Ruth F. Families - 17/11/2018 AccorHotels certified review
« Relaxing holiday at a hotel with high standards »

Room was spacious and serviced daily to a high standard. Restaurants provided an excellent choice. Staff very attentive to meet guests individual needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Tony W. Solo - 16/11/2018 AccorHotels certified review
« A month in Paradise »

I consider this hotel as my second home. First, this "Grand Old Lady", has the elegance and style of a top class hotel built in 1886 on the banks of the NIle. Wonderful views across the River to the West Bank and the temples and tombs of the Valley of the Kings, where Tutankhamen is buried. The public rooms are spacious and cool in the heat of the day. The bedrooms are superbly appointed with either views of the botanical garden or the NIle. Secondly, the staff are considered as "family" as I have been coming here for 25 years. Their care and attention to me in what has been a difficult time in my life this year, was second to none...nothing was too much trouble and the respect I have for them is beyond words. Thanks you to everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., The whole team of the Winter palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anonymous Business - 14/11/2018 AccorHotels certified review
« Super »

Excellent super and effort from all staff(management, reception, food an banquet, housekeeping...).

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Family - 13/11/2018 TripAdvisor review
« Winter Palace »

Thank you Team of the Winter PalaceYou made our stay and time very special!!!! And thank you again Sofitel to keep this 2 treasures in Egypt and this 2 hotel legends alive and it is really magic to step back in time when we stayed in Aswan and Luxor!!!Was a great pleasure - see you again

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests. Furthermore, it gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, comfortable and clean room, historical palace charm and an incomparable service and hospitality. Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Selim SHAWER Hotel Manager

Couples - 12/11/2018 TripAdvisor review
« A chaming and unique hotel »

I had a great time at the Winter Palace thanks to its high standard services. There is a unique charm about the old building and the garden. I was upgraded to a luxury room with a wonderful view to the lush garden. Comfortable and beautiful. The pool and the other open air services such as bar and barbecue restaurants are also very nice and relaxing. I only experienced a misunderstanding concerning the restaurant service. However, I received a professional response from the management after complaining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, It was our pleasure having the chance to host you with us at Sofitel Luxor Winter Palace . I would like to thank you for sharing your thoughts regarding your recent stay. We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886, however your comments regarding the misunderstanding concerning the restaurant service were taking into consideration in view of doing the necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Selim SHAWER Hotel Manager

Helen K. Families - 11/11/2018 AccorHotels certified review
« Another wonderful holiday at our second home. »

Another wonderful stay in our second home. All our friends at the Winter Palace go out of their way to make everything perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Medhat S. Business - 10/11/2018 AccorHotels certified review
« Outsourcing. »

As usual, everything is excellent. I would like to thank everyone in the hotel, worth mentioning the service in general was of very high standard, that would include everyone in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Kathleen S. Couples - 09/11/2018 AccorHotels certified review
« Winter palace »

one word Excellent!!! everyone was so kind and helpful, especially when I was poorly, we felt so at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah

Raymond S. Couples - 09/11/2018 AccorHotels certified review
« Home from home again »

As always staying at The Winter Palace is a unique and personal experience, for Kathleen and I we are always looked after, in every way, especially this time, as we were both recovering from serious illnesses. Thank you to all the management and staff for their caring, we look forward to returning soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. Thank you for your interest and loyalty to our hotel , It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Chafik K. Families - 07/11/2018 AccorHotels certified review
« Simply WONDERFUL.................... »

My family and i are certainly not new to the Old Winter.....Having stayed there 2 weeks in April 2018, we decided to celebrate my birthday here in Nov 2018. we Spent 5 nights and it was just as wonderful as our previous trip.........The staff there is UNIQUE in their warmth and service and the family atmosphere they provide.....from Mr Selim at the top all the way down.....we were greeted & welcomed by him and staff on arrival and then the entire crew waited to say goodbye on our departure (even though Mr Selim was absent due to family reasons) and special mention must be made of Mahmoud Reda (Jackson) who was of incredible efficiency at the airport,the 5 of us were stunned at how fast he helped with the luggage and reservations and security...what a fella..............Anyway Mr Selim & Staff are just 10 stars (a 5 star rating is just not good enough) My Family and I thank you all..........

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. Thank you for your interest and loyalty to our hotel, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anonymous Couples - 05/11/2018 AccorHotels certified review
« Room overlooking the Nile, fantastic staff »

First time visiting Luxor but unfortunately only 2 days and one night. Beautiful room with balcony overlooking the Nile. The staff, from reception, room service and at breakfast were simply wonderful. They made our short stay a memorable one. Our flight from Luxor to Cairo left at 2355 and Mustafa at reception make accommodations for a very late checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anthony C. Couples - 05/11/2018 AccorHotels certified review
« Excellent Hotel, excellent Location, excellent service. »

We have stayed here many times over the years and under many different managers. The staff have always been extremely hard working and courteous, which is what a good hotel must always have. However, we have felt that on this occasion the employment of younger staff who speak excellent English, has been a positive step forward, because these are the people who will take the Hotel to the next level. Under the General Manager, Mr. Shawer, an excellent management has been formed and it is obvious that they are all working for the same goal of happy customers. If one has a query, it is always answered, and Elaria in Customer Relations visits all the guests by the swimming pool everyday, in addition to her other duties in the hotel. This is an excellent idea because if there is a problem, it is quickly sorted out to the satifaction of the guest. There is no doubt that the hotel is benefitting from the rise in tourists to Egypt, as when we were there it was full, and apparently will remain full for the forthcoming months. This is so encouraging for us as we have been telling friends for years that The Winter Palace in Luxor in Egypt is perfectly safe. With the increasing number of tourists, it seems that they have finally listened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Fadia Solo - 26/10/2018 AccorHotels certified review
« A lot of care »

All the staff take care of me. Friendly staff. Quick response. Nice facilities. Excellent environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Hany Solo - 26/10/2018 AccorHotels certified review
« Excellent Environment »

Excellent Environment, excellent management, excellent friendly ambassadors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear alued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

I B. Couples - 23/10/2018 AccorHotels certified review
« 'Magnifique' holiday experience »

This was not our first visit to the hotel. We choose to return on a regular basis because of the outstanding staff - management, front of house and those behind the scenes who work so hard to ensure that everything is right for guests to enjoy their stay yet they all manage to make it look effortless. They are, without exception, professional yet friendly and, always put guests comfort first. Nothing is too much trouble - ever, even when it appears, from outside, that unrealistic demands are made on them from some guests. We have noticed that small refurbishment projects have taken place since our last visit and understand that more are planned. This is good news. In that respect, we would hope that any refurbishment would be done in a sympathetic way (as in Sofitels Old Cataract Hotel in Aswan) as we would not like to see the ' Grand Old Lady of Luxor ' lost in such a venture. Personally,it would be lovely if the the Shoe shine chair could remain in the Reception Room and, as things improve, maybe reinstate the shoe shine boy in the old uniform. Meanwhile, to soften the appearance of the Victoria Lounge consideration could be given to replacing the table and flower display in the centre of the lounge. The Winter Palace has always been known for its exceptionally beautiful flower displays - theses were lacking on this visit and were a great miss. The flowers that there were in Reception were underwhelming and there were no displays in the corridor down to the Corniche restaurant. Whereas it in no way detracted from our overall 'magnifique' stay, is was of note. The location of the hotel could not be bettered - central to Luxor and near to Luxor Temple and other places of interest. Yet, the well tended gardens provide tranquility. In essence, there is no place we would rather be when away from home than with you all at the Winter Palace - thank you everyone for making this holiday another 'Magnifique' memory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Family - 23/10/2018 TripAdvisor review
« Sophisticated and Lovely Hotel »

Just recently stayed at the very lovely Sofitel Winter Place in Luxor. Although old, this hotel is NOT aging: the rooms were well appointed and and very clean, the grounds lovely, and the staff were generally very helpful. We had a deluxe room with a garden view and the room was decent size with a small balcony and a nice view of the gardens. Bathrooms are split into two small rooms: one with toilet and sink, and one wiht shower/bath and dresser & mirror. Oddly workable. Breakfast buffet was one of the best I have ever seen, with something for every taste. Two small things give this a 4: front desk staff could or would not break large bills so we could tip, and there were no menus at the front desk or the concierge for the restaurants. But still, this is a grand old hotel and well worth the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. we are glad to know that you have liked your room , balcony , breakfast , gardens we are also delighted to know that our colleagues succeeded to come up to your expectations. whoever we already took your comments regarding the small bills at the front desk and the restaurant menus at the concierge in view of doing the necessary changes.Once again, thank you for your feedback and for valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Selim SHAWER Hotel Manager

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