Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

4.5/5 1,334 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
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Your meetings and events

4.8/5 AccorHotels Rating 1,492 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,334 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S. S. Couples - 06/08/2018 AccorHotels certified review

Love everything about old winter palace, the front disck , the room, the garden, the pool. All the staff helping us with a smile always. Great dining rooms and service, not mentioning the delicious food. Love the Breakfast. Next time will stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Sami D. Solo - 04/08/2018 AccorHotels certified review
« Excellent »

Everything is excellent but the breakfast wasn’t fresh

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We already took your comments regarding the breakfast in view of doing the necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah . Guest Experience

Clement S. Couples - 28/07/2018 AccorHotels certified review
« Fantastic »

It really was a wonderful experience. We enjoyed every seconds in your hotel. All the staff is kind, helpful, friendly and professional. The room was very confortable and the food amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Friends getaway - 24/07/2018 TripAdvisor review
« Great place »

Great place to stay. Centrally located. 5mins walk to the luxor temple & the market. Sits right across the nile. Extremely courteous & friendly staff. Special thanks to Mr Mohamed Ahmed for upgrading us & giving us an extended late checkout. Definitely THE place to stay when in Luxor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from the land of the Pharaohs! We very much appreciate your comments regarding your recent stay at Sofitel Winter Palace Luxor. We surely appreciated that you took a few moments to leave us an excellent feedback about your stay, we are delighted to know that you liked the Hotel location, the view of the Nile, Thank you for appreciating the room upgrade and that our colleagues succeeded to come up to your expectations .Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. Warm Regards, Selim SHAWER Hotel Manager

Mahmoud K. Business - 23/07/2018 AccorHotels certified review
« Great »

Comfortable, great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Yasmine A. Families - 23/07/2018 AccorHotels certified review
« Great experience »

Great experience as always, excellent hospitality, amazing staff, unforgettable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for your loyalty and interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Emad B. Families - 21/07/2018 AccorHotels certified review
« Excellent stay »

Staff is excellent, breakfast was amazing & our suite was exceptional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Enass S. Business - 16/07/2018 AccorHotels certified review

Great experience with wonderful hotel and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Craig D. Friends - 16/07/2018 AccorHotels certified review
« Magnificent as always, its like home from home »

Its always nice to come back to the Winter Palace, staff are 1st class as are the management and nothing is too much trouble. They make you feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., I would like to thank you most sincerely for your loyalty and interest in Sofitel Winter Palace Luxor and for taking the time to share with us your recent experience . We are glad to hear you fully enjoyed the historical charm of the great old winter palace. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. I sincerely hope that you are taking home memorable moments of your stay as always and that we will have the pleasure to welcome you back home very soon. Sincerely, Wessam Farah . Guest Experience

Phil Families - 16/07/2018 AccorHotels certified review
« lovely »

This hotel is wonderful. The gardens are lovely. The breakfast is outstanding. The building is elegant. The staff is friendly. This hotel is an oasis in Luxor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Phil, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Hussien R. Families - 16/07/2018 AccorHotels certified review

every thing is excellent except air-condition for new Winter Palace

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. r., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We already took your comments regarding the AC in view of doing the necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anonymous Families - 03/07/2018 AccorHotels certified review
« Wonderful stay »

We loved the old world charm of the Old Winter Oalace Hotel together with the modern pool. It created a lovely atmosphere for a once-in-a-lifetime experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, , We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. We are glad to know you fully enjoyed the historical charm of the great Old Winter Palace where lots of the presidents and celebrities have stayed in which was built in 1886 .Thank you so much for your valuable recommendation we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anyarat M. A. Couples - 02/07/2018 AccorHotels certified review
« Optimum Royal hospitality! »

Much caring for your guests to feel better comfort even more than they are at home. Best regards to all Winter Palace Ambassadors especially Mr. Mohamed Mahmoud- front desk manager and The restaurant manager who’s responsible for the brakefast. Everyone trying to provide top best comfort with family spirit. Sure we would love to visit you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Mye Couples - 27/06/2018 AccorHotels certified review
« Decency and cooperation of all hotel representatives »

it was wonderful..in such historical and elegant ambiance. Warm reception, and sparing no effort for further facilitation of the stay was really remarkable...i dont know names but Mr. Mohammad at the checking in reception was really one of a kind. The courniche restaurant maitre, waiter and cook were unique. The room service, the technical support...everyone was really a cause by themselves to make our short stay unforgettable. The technical team in no time fixed a cable issue that i personally requested. The only note on my stay was a little bit weak air conditioning, mainly in the room. However, i didn't mention about it to the hotel team due to our short stay and feeling overwhelmed by the exceptional hospitability. But indeed it would b smart to notice for other guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah . Guest Experience

Sandy Friends - 27/06/2018 AccorHotels certified review
« The Definition of Hospitality »

I was amazed and impressed at the welcome and kindness extended by your staff at the Sofitel Winter Palace. I received the kind of service that is rarely experienced these days. I would particularly like to mention your front desk employee, Mustafa, who was extraordinarly helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah . Guest Experience

Matthew B. Families - 23/06/2018 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Dmosk Solo - 21/06/2018 AccorHotels certified review
« Incredibly great service and a beautiful grand old Hotel with a fantastic pool and gardens but poor air conditioning prevented a better rating »

The service, was absolutely outstanding. It as good or better than a Four Seasons. They know your name quickly, regularly asked whether there is anything else they can do for you (and mean it) and booked excellent tours for me at a reasonable price. With marble and fine trim work everywhere comma the hotel has the feel it was built for British aristocracy in the early 1900. The pool is fantastic and the Gardens are beautiful, as are the lobby, bar, sitting room and restaurants inside. Breakfast and dinner service are elegant, though the food quality was spotty and the wine flight mediocre at best. The location is outstanding, directly on the Nile and only a block from Luxor temple. Price to value, the place is a TEN. The only significant negative was the room. It was large and unique, but poor air conditioning in the room and no air conditioning in the hallway was a big negative. The place could be an absolute 10 with a little bit of updating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that a face lifting plan will take place soon to be in line with our Guests expectations The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Best regards, Sincerely, Wessam Farah Guest Experience

Sally M. Couples - 21/06/2018 AccorHotels certified review
« Our second home »

Our stay was perfect as usual. Special thanks to the front office team for the efforts they exert to make our stay more comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

M. A. Friends - 20/06/2018 AccorHotels certified review
« excellent »

very helpful staff specially front desk staff one thing that caught our attention that there were out side your premises people claiming to be working for the hotel and offering to take us shopping thank god we have read your letter in the room We thought that even you're warning your guest that should be calibration with the local police to catch theses con men and also all those hustling traders and children baggers that was the only negative observation otherwise we have enjoyed our stay in Luxor and we will be returning back again in the near future Thank you for making us feeling so special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Valerie H. Families - 11/06/2018 AccorHotels certified review
« Excellent. »

As usual, we had a lovely and warm welcome. The room was perfect and the staff was helpful and top class with a smile. Thank you to Mohamed Ahmed for a special made "Om Ali" at the Bar Royal and to Mido at the restaurant 1886 - the wine was truly wonderful! Our stay was made great among beautiful gardens and nice people. It's always a pleasure to sojourn within those magnificent grounds, whether it is in the Pavillion Winter or in the Old Winter Palace. We will, once again, be back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for your interest & Loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

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