Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

4.5/5 1,461 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 1,592 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,461 reviews
Couples - 16/02/2019 TripAdvisor review
« Fantastic!! »

The location is excellent and the service is even better. The hotel is located right next to the Luxor Temple. It provides a butler to suite room guests and our butler, Armed was incredibly helpful and made our stay a memorable one.

Tarek E. S. Business - 14/02/2019 AccorHotels certified review
« Excellent »

It was as wonderful as usual Very hospitable staff Everyone wears a smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Hassan A. G. Business - 14/02/2019 AccorHotels certified review
« Very hospitable »

Swift check in and warm restaurant staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Kenneth K. Solo - 08/02/2019 AccorHotels certified review
« A superb experience »

We were made very welcome, in every department the staff were delightful and helpful in every way. Our flight home was delayed and we were looked after very well by the hotel team who made us feel very comfortable. Every aspect of the hotel, service, customer care and staff manner was exemplary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Jacqueline E. Families - 07/02/2019 AccorHotels certified review
« Exceptional hospitality and care »

My Uncle and I visited for a few days and were treated like the most important guests in the hotel. Nothing was too much trouble and staff went out of their way to make sure that our stay was most pleasant and to our complete satisfaction. Some team members stick out in our minds, in particular Eleiria on Guest Services and I think the gentleman's name is Abdullah who is the senior gentleman around the pool area; both such genuinely warm and kind people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Anonymous Couples - 01/02/2019 AccorHotels certified review
« Great value for the money. »

Staff work very hard at all their duties and always give service with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Osama A. Business - 25/01/2019 AccorHotels certified review
« Amazing »

Thanks a million for the outstanding hospitality performance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Christian W. Solo - 21/01/2019 AccorHotels certified review
« Perfect 14 days staying for Christmas and New Year at the Pavillion Winter Palace »

Have been staying with you every year the last 10 years and will come back next Christmas and New year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are delighted hosting you with us. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Ruth F. Families - 20/01/2019 AccorHotels certified review
« Friendly and relaxing »

I visit the Winter Palace twice a year and am always made to feel very welcome and shown every courtesy by all staff at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, Thank you for your loyalty and interest in Winter Palace Luxor, we are delighted hosting you with us. We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest experience

Cathy R. Friends - 18/01/2019 AccorHotels certified review

Beautiful hotel Great view Staff was very pleasant The hotel was ver clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Solo travel - 16/01/2019 TripAdvisor review
« A lush oasis in the middle of town »

I rarely found a better quality of staff as the one that runs the Winter Palace and look after the guests individually with professional efficiency and utmost friendliness. The building retains all its past glory and grandeur, and hopefully will undergo some needed repairs without altering its overall integrity. The garden is spectacular, very well tended by the great team of gardeners, and full of charming birds. The open-air restaurant by the pool serves very nicely prepared fare. Overall, impeccable service and hospitality. Thank-you to all for a memorable stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, The whole team of the Winter palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old palace, facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members I sincerely hope that you took home memorable moments of your stay and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. With best regards, Selim SHAWER Hotel Manager

Solo travel - 09/01/2019 TripAdvisor review
« NEW YEAR AT THE WINTER PALACE LUXOR »

A truly superb vacation at this superior and historic hotel and gardens. All in - house units were in top form and were beyond expectation with warmth of welcome, attention to detail and so very kind. There previously, many staff members are really old friends now and astonishingly aware in recall and remembered specifications. The General Manager, Mr Saleem, is almost ceratinly one of the finest I have encountered in any Leading Hotel of The World - inside and outside of Egypt and he so conscientiously and expertly directs a wide - awake, dynamic team. I am a global traveler who relishes fine accomodation and quality in - house services - the Old Winter Palace does so much more than just 'tick the boxes'; every day with the hotel is an event, an excitement and truly a real enjoyment to be a guest there within those gorgeous rooms and gardens. Easily 10/10 awarded all round and a pleasure to recommend without hesitation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from the land of the Pharaohs!Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Selim SHAWER Hotel Manager

Dreamer17667571748 Couples - 04/01/2019 TripAdvisor review
« traditional but quite run down »

a place with atmosphere and a wunderful garden but the hotel and particularly the rooms need an renovation seriously. the rooms had seriously damaged carpet. the wall/ paint was old and appeared not to clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, It was our pleasure having the chance to host you with us at Sofitel Luxor Winter Palace . I would like to thank you for sharing your thoughts regarding your recent stay. We are glad to know you enjoyed the historical charm , the atmosphere and the hotel gardens , please note that a face lifting plan will take place soon to be in line with our Guests expectations, thank you again for sharing your experience and we hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back. Warm Regards, Selim SHAWER Hotel Manager

Sameh A. K. Families - 23/12/2018 AccorHotels certified review
« Delightful »

A wonderful experience. Location, property, service, F&B, all to a very high standard. Highly recommendable. I would like to thank everyone there for their friendly and efficient attitude. Special thanks to Mr. Ahmed Moustafa, for his wonderful butler service, which added immensely to our experience and made everything we needed possible, easy and punctual. Many thanks to Mr. Selim, the GM, the Front office for their welcoming and smiley faces, the Service and Kitchen staff for their attention and prompt service. I would definitely return for such a pleasant and peaceful retreat every 2 or 3 months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Aleksandra S. Families - 12/12/2018 AccorHotels certified review
« A must visit hotel! »

The stay was incredible. Thanks for all the staff to make this experience unforgettable. Royal treatment made us forget about harsh Cairo realities, and made this dream trip one of our best vacations ever. Despite the short stay, we noticed excellent service of the staff, this is the real hospitality, when all the guests are known by names and feel so welcomed. I can't find the right words to thank all the team for this great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Mohamed Families - 11/12/2018 AccorHotels certified review
« Amazing stay & Amazing staff »

Simply perfect stay, really we do not know how to thank you enough for such Wonderfull experience. special thanks to Mr. Nabil Ali for arranging everything to us, Mr. Hamdy & his amazing team from the restaurant every day they have made our breakfast experience enjoyable one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Couples - 09/12/2018 TripAdvisor review
« Impeccable service and an incredible value »

My wife and I needed a place to stay in Luxor the night before our Nile River cruise started and we had heard good things about Sofitel Winter Palace from a few people, so even though it seemed a bit on the less expensive side compared to where we typically stay, we decided to give it a try. We were amazed!The hotel is in what was once—as the name implies—a palace. This means everything is on a grand scale and quite ornate. The place is enormous which means there’s a lot to maintain. Given the decline in tourism over the last several years—though it is once again in the upswing—it’s not surprising that the property is showing its age here and there. Still, the place is in really good shape what you get in the way of accommodations and service more than makes up for a faded hallway rug. To be clear, neither my wife nor I have status with Accor, so the level of service we received was in no way related to brand loyalty. So we were shocked and delighted to be treated as valued guests from the moment we set foot on the property. The check-in process was more akin to what I have experienced at a Four Seasons resort than what I even at hotels where I am at the top status tier. We received an upgrade to one of the nicest rooms are there was fruit, cheese and a handwritten welcome note from the manager waiting for us there. Every staff interaction from the restaurant and bellhop managers to the room service attendant was top notch. The grounds were very well maintained and the pool was great as it had different sections for swimming laps and lounging. And one final bonus... the hotel is directly across the street from where the Nile cruise ships dock! It was just a short walk across the street to board our boat. I cannot day enough great things about the Sofitel Winter Place. Should we decide to return to Luxor, there’s only one place we will stay (and the next time it will be for more than just one night).

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, It was our pleasure having the chance to host you with us. I would like to thank you most sincerely for sharing your thoughts regarding your recent stay with others guests’ on Tripadvisor We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Selim SHAWER Hotel Manager

Jonathan Couples - 08/12/2018 AccorHotels certified review
« An exceptional experience with unparalleled service »

From the moment we arrived at the Winter Palace through to checkout, every aspect of our stay was outstanding. Mostafa greated us warmly, explained everything in perfect detail and upgraded our accommodations to a fabulous room. Ahmed Khalifa showed us to our room and ensured our comfort the light the stay. Once in the trim, we found snacks and a nice note from the hotel manager, Selim Shawer. Every interaction we had with the staff was better than we could have wished for. Our only regret is that we didn’t stay longer. We will definitely stay here again the next time we visit Luxor and will recommended it to our friends and family. The Sofitel Winter Palace is a shining example of what a hotel should be an has restored my faith in the Accor brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Alan Couples - 08/12/2018 AccorHotels certified review
« Fantastic experience »

We had a wonderful time at the Winter Palace. Staff could not have been more welcoming and accomodating, especially our butler Ammed. Beautiful historic property, lovely maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Ezzat N. Y. Couples - 06/12/2018 AccorHotels certified review
« We are my wife and I very happy to stay in your hotel. »

I am sorry for not finishing your request on a timely manner.We are very pleased for the service, and your staff for their great help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

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