Hotel - Sofitel Winter Palace Luxor
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Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

Corniche el Nile street 
11 432  LUXOR
EGYPT

1,117 reviews
TripAdvisor Rating Based on 1,117 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Outdoor heated pool
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,220 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,117 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
M. Couples - 19/09/2017
« Room »

Room needs to be clean more because the floors very dusty and the bath room floor and bathtub very dirty. But other than that everything is fine.

AccorHotels certified review
Jak Solo - 18/09/2017
« Staying at the Winter Palace is an absolutely amazing adventure in itself »

Words cannot describe how excited I was to stay at the Winter Palace: not only was it perfect according to all the usual standards, it was also surprising and exciting which made the whole experience a true adventure. The buildings and gardens of the Winter Palace are exactly that: a palace - and you feel like a royal. The breakfast, dinner and bar are all of the highest quality and in surroundings oozing of character. Remember to bring your finest clothes, this is the place where you'd want to wear them. The staff are extremely friendly and helpful, to the point that leaving brought a tear to my eye. The location is perfect for exploring the East bank temples and museums as well as for crossing the Nile to the West bank monuments. I cannot recommend it strongly enough.

AccorHotels certified review
Lorence F. Couples - 14/09/2017
« An unexpected surprise »

Magnificent We found ourselves upgraded to a WP Nile View room Staff were, as always, at their best, giving the service the WP is renowned for

AccorHotels certified review
Pauline D. Friends - 13/09/2017
« Miss Pauline D. »

A Big Thank you to all the staff at the Winter Palace for the most amazing experince... I stayed for 5 days in your amazing hotel with my three friends and we enjoyed every single minute in the beautiful luxurious surroundings.... Our room had a balcony over looked the Nile and the valley of kings, we were all treat like queen's, and certainly felt that way too. We will be recommending you to all our family and friend. All the staff were so wonderful, friendly and helpful and could'nt do enough for you, making us all feel very special

TripAdvisor review
Terry I Couples - 07/09/2017
« Comfortable Stay In Grand Old Hotel »

We spent 3 nights in the Winter Palace while touring the Luxor area sights following our daughter's wedding in Hurghada. We booked in advance, and prepaid for significant savings. We were treated to the King Farouk room ... very elegant! All staff members from Reception to the restaurants to room service and evening turn-down were very professional and polite. We thoroughly enjoyed our experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest , I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at The Sofitel Winter Palace Luxor. We, at The Sofitel Winter Palace Luxor ensure that all valued Guests received uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate Guest's needs and create exceptional Luxury experience that gives lasting memories to our discerning Guests Furthermore, it gives us great pride and joy that our guests leaves the hotel with nothing but all praises about our hotel, overall facilities, comfortable and clean room, historical palace charm and an incomparable service and hospitality. We are also glad that our colleagues succeeded to come up to your expectations ,Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Selim SHAWER Hotel Manager

AccorHotels certified review
Shar D. Friends - 06/09/2017
« Fabulous! »

Our stay was wonderful- I have stayed at The Winter Palace many times before, and it always delivers on style, quality, and staff are always efficient, friendly, accommodating and attentive. 5 star hotel with 5 star service!

AccorHotels certified review
Stannard Families - 03/09/2017
« Amazing hotel, attentive staff, fab French cuisine »

We loved this hotel. It had the elegance of a past epoque combined with the luxury of a modern hotel. A beautiful large pool, expansive mature gardens, and wonderful food, the best in Luxor. No complaints at all, we were well looked after and felt very welcome. I can't wait to return and become a regular!

AccorHotels certified review
Glen P. Solo - 02/09/2017
« Wonderful, as always »

From the moment you walk into the hotel, not only is there an instant feeling of relaxation, but you are made to feel like the most important VIP to have ever stayed there. Everyone, and I truly mean everyone, who works at the hotel goes out of their way to ensure that your stay is not only memorable, but that you feel their sole concern is that you enjoy your time and your every need is catered for. To be honest, although there are many things that contribute to the Winter Palace being the only hotel one should consider, when visiting Luxor; i.e. the best location in town, its history, the superb comfort of the rooms themselves, the magnificent gardens, the ease of access to Luxor itself, away from the "tourist" areas, the excellent food offerings, it is the staff who make this hotel great. Many hotels aspire to customer service levels on a par with those to be found at the Winter Palace but, despite their best efforts, ultimately fail, as they cannot match the culture that has developed over the course of decades. As always, a huge thanks to one and all for having made form a delightful stay and I look forward to visiting again at the earliest opportunity.

AccorHotels certified review
Perfect Couples - 31/08/2017
« What can you say on perfection. »

All the staff go out of their way to give you an enjoyable stay.

AccorHotels certified review
Adel H. Business - 31/08/2017
« Exceptional experience. »

Hospitality is perfect, thanks Mr. Mohamed, room, view, atmosphere, breakfast, calmness & serenity, all were more than perfect.

AccorHotels certified review
B W. Couples - 25/08/2017
« An Oasis from the Summer Heat of Luxor »

My wife and I had an amazing stay in this elegant hotel. The service was impeccable, the facilities are beautifully maintained, and the grounds are gorgeous. We enjoyed breakfast and dinner in the restaurant and found the food very good and the service superb. A continental breakfast from room service one morning was an especially nice treat. The view from our balcony of the sun setting over the Nile river was spectacular. All in all, an outstanding experience.

AccorHotels certified review
L. T. Couples - 25/08/2017
« A wonderful hotel & a wonderful stay! »

We found the staff & service received at the Winter Palace to be exceptional from the moment we arrived to the movement we left. We found our upgrade to the Royal Suite (343) to be more than just a surprise when we checked in, and were very grateful for the gesture. Every member of staff that we had dealings with were very courteous & could not have done more for us. The only negative I would mention is that we found the dress code at the 1886 to have been relaxed a little too much. The 1886 has always felt like a "special" occasion for us in the past, seeing guests in shorts this time around to the "special" out of the occasion. That said, as always, the food & service remained excellent.

AccorHotels certified review
Constance B. Friends - 21/08/2017
« Beautiful history hotel »

Everything is great like the outsite and inside looking of the hotel, the garden and the pool. The stuff is very friendly and helpful

AccorHotels certified review
Max S. Families - 20/08/2017
« Such a beautiful palace! »

We had a wonderful stay. The building and grounds are so incredible and the staff looked after us in every possible way. There are too many to thank here, but we particularly loved housekeeping making wonderful animals out of the towels. And Mr Muhammad Saad of room service who served us a splendid dinner in our room. And the breakfast buffet and service were incredible. Thankyou for everything.

AccorHotels certified review
Nour A. A. Couples - 19/08/2017
« Wonderful »

It was my best residence in luxor hotels,the hotel staff are very kind and friendly ilike their warm smile all my respect to this staff iwant to mention mrs Randa,Mr Awad,Mr Mahmoud nour,Mr Ahmed mohamed and all the restaurant staff

AccorHotels certified review
Deborah R. Couples - 14/08/2017
« Fantastic! »

Usual excellent standard of service. The staff were friendly, courteous, helpful and 100% professional. We were made to feel so welcome, as always! The room was kept clean, housekeeping team were unobtrusive while remaining helpful. Restaurants were superb, from breakfast in La Corniche to the 1886 Restaurant. Service was exceptional at all times. Everywhere was clean and beautiful. We would like to mention a few members of staff: Randa, Wessam and Mohamed Achmed on Reception. Mohamed Ali, concierge. Hamdy Elian, Mahmoud Mohamed Ibrahim, Amer, Based in La Cornice at breakfast. Also Mohamed in the Royal Bar. Also thankyou for extending your courtesy to our son when he visited us; and when he stayed for two nights. Many thanks to all the staff for making the Winter Palace our "home from home"

AccorHotels certified review
Mona E. D. Business - 14/08/2017
« amazing »

I was part of an inspection trip and we were taken by the hospitality of all the staff, they were amazing. The general manager Mr. Selim was very welcoming and accommodating, true gentleman

AccorHotels certified review
Dalia A. L. Business - 14/08/2017
« Stunning Experience »

Really, it was a nice experience. Due to all the beloved staff who ,has an amazing smile also, an amazing service which emitted from their heart . Personally, I felt warm &comfortable as my home specially with the personalized service. ultmately , I recommend sofitel winter palace for ever one who is seeking about the luxury .

AccorHotels certified review
Cynthia A. Friends - 10/08/2017
« The staff in all departments are EXCEPTIONAL in their efficiency, professionalism, attentiveness, courtesy, and genuine warmth. »

The experience was nothing short of luxurious. I felt like a princess. I travel to Egypt regularly, and have visited the Winter Palace for tea on a few occasions, but never to stay as an overnight guest. This trip I stayed for 5 nights upon arrival to Egypt, traveled to Cairo for several days, and returned to Luxor again to check in to the Winter Palace for relaxation after the glorious madness of Cairo. The staff, period decor, and lovely grounds truly make the guest experience one of a feeling of royalty, from the welcome drink upon check-in, attentive evening turndowns, to the warm departure. My airport pickup was also unlike anything I have experienced in my travels. In the Luxor heat, I was greeted with cold towels and ice cold water on a silver tray before departure from the airport. BRAVO!!!! Along with the outstanding staff and exceptional guest care, I would suggest the following items be examined to meet the standard of excellence noted in other areas: (1) food variety and quality; (2) use of more aggressive cleansing products in guest bathrooms, along with repairs to draining system in the tubs; (3) carpet cleaning, in guest rooms, especially; (4) increasing the level of deep cleaning in all areas; (5) the addition of either a bank or cash machine ( although staff were happy to change currency for me outside of the hotel); (6) staff in outdoor dining and shisha area should have change; the staff had to walk to the main hotel for change upon my payment.

AccorHotels certified review
Ricart Friends - 05/08/2017
« One of the most beautiful hotel »

Very good

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