Sofitel Winter Palace Luxor Hotel 5 stars

TripAdvisor rating 4.5/5 1,567 reviews
Sofitel Winter Palace Luxor
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Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 1 meeting room(s)

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
11 432
luxor
egypt

Tel: +20952380422

Fax: (+20)95/2374087

Contact email

Check-in from 15h00

Check out up to 12h00

  • CAIRO :   LUXOR

  • LUXOR :   NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS :25.6965, 32.63737

Our accommodations

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

CLASSIC ROOM - King size bed, Garden view

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

CLASSIC ROOM - Twin beds, Garden View

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room - King size bed , Nile view

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room - 2 Single beds, Nile View

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - King size bed, Garden view

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - Twin beds, Garden view

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Superior Room - King size bed, Nile view

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single beds, Nile view

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - King size bed, Garden view

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - 2 Single beds, Garden view

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Room - King size bed, Nile view

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Room - 2 Single beds, Nile view

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE - Twin beds extra living room, Nile view

  • Max. number of persons: 3
  • Area: From 76
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Opera Suite - 1 king-size bed/extra bedroom/extra living room, balcony, Nile view

  • Max. number of persons: 3
  • Area: From 148
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

IMPERIAL SUITE - 1 King size bed, extra living room, balcony, Nile view

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

VICTORIAN LOUNGE

Type of cuisine: International

LA CORNICHE RESTAURANT

Type of cuisine: International

Vast sun-lit windows, polished wood floors and crimson-gold details enliven this elegant restaurant in Luxor. At a pristine white table, breakfast on fresh pastries and omelets made to order. In the evening, relax over gourmet International cuisine.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1886 RESTAURANT

Type of cuisine: French

Chef Ménad Berkani inspires à la carte creations from crayfish to risotto at this opulent Luxor restaurant. Dine by candlelight among gilded mirrors; a guitarist strums quietly. Dress code: jacket and tie for men, smart for ladies. Reservations required.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE VICTORIAN LOUNGE

Photo non contractuelle / Strictly non binding

In the Victorian Lounge, richly decorated with a majestic crystal chandelier and plush, pink oriental carpets, sip afternoon tea with delicate macarons and scones. King Farouk, the last King of Egypt, enjoyed the beloved tea ritual in this opulent salon.

CENTRAL PARK BAR

Photo non contractuelle / Strictly non binding

After a stroll through the gorgeous Winter Palace gardens, past the bougainvillea and fruit trees, refresh yourself at Central Park Bar in Luxor. On a peaceful palm-shaded terrace, sip Chardonnay or mint tea and enjoy a light, savory snack.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NILE TERRACE

Photo non contractuelle / Strictly non binding

On the vast Nile Terrace, savor afternoon tea and scones or unwind beneath a canvas umbrella with cool, sweet hibiscus tea. Sunsets are beautiful. Agatha Christie relished these same Nile River and West Bank views as she penned Death on the Nile.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL BAR

Photo non contractuelle / Strictly non binding

Deep red walls, damask fabrics, and rich wood paneling add French elegance to this cozy Luxor bar. Sip fine champagne and French wines to the soothing sound of classical piano every night. Traditional afternoon tea is served in the library lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68

Find out more

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,689 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,567 reviews

The Winter Palace Luxor

Customer review rating 4.8/5

Mark C. S. Couples - 26/07/2019 AccorHotels review

We truly enjoyed our stay. Our suite was immaculate and tastefully decorated to reflect the grandeur of the time period.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Old is always gold

Customer review rating 4.8/5

Mariam A. Business - 20/07/2019 AccorHotels review

Amazing place, friendly staff. Thanks for all the efforts to make our stay special

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Very Nice

Customer review rating 4.8/5

Anonymous Friends - 17/07/2019 AccorHotels review

Very beautiful hotel and helpful/friendly staff.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Incredible

Customer review rating 4.8/5

Adrian P. Couples - 13/07/2019 AccorHotels review

Great service, great room, great food. One of the best experiences

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Enjoyed every minute of our stay at Sofitel Luxor

Customer review rating 4.8/5

Olivier M. Families - 12/07/2019 AccorHotels review

The hotel is an oasis of calm and luxury in the middle of a crazy city. Rooms are extremely comfortable, air conditioning works very well and operates quietly. Breakfast buffet is made of high quality products, with great variety of choices. The pool in the middle of the garden is large (25m) and it is really possible to swim. Overall service in the hotel is outstanding.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Our 2nd Home

Customer review rating 4.8/5

Lorence R. F. Couples - 11/07/2019 AccorHotels review

The welcome was as enjoyable as ever and continued throughout our stay in a similar manner. The staff here will do their best to get you what you ask for, so give them a chance and ask!

Dear valued Guest, Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are delighted hosting you at your home away from home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Back in time with excellence!

Customer review rating 4.8/5

Prof D. M. H. Couples - 03/07/2019 AccorHotels review

Not less than a palace, and all the guests are treated like royal members! That’s exactly how I found this hotel which took me to a new level of satisfaction. It was simply magnificent. Super clean, very friendly staff, amazing architecture and how they maintain it.. By all means an experience of a life time don’t miss it if your destination is Luxor ....

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Magical

Customer review rating 4.8/5

Bridie O. Solo - 02/07/2019 AccorHotels review

From the moment I walked in the door and absorbed the beauty of the hotel the staff where warm, friendly and very welcoming. It made me happy to see a building with such great history still functioning and holding its unique character, it was time stepping back in time I have to say my favourite hotel in the world thus far. I hope to have a longer stay in the future.

Dear Bridie Clare O., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Phenomenal Experience!

Customer review rating 4.8/5

Rodolfo V. Families - 30/06/2019 AccorHotels review

We thoroughly enjoyed staying at the Winter Palace and we’re looking forward to coming back soon!

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

Efficient & friendly staff Exactly

Customer review rating 4.8/5

Kathleen F. Couples - 26/06/2019 AccorHotels review

The hotel is an outstanding example of excellence in how to treat guests

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Our reception as well as our stay was met with thorough professionalism and local expertise

Customer review rating 4.8/5

M. Families - 19/06/2019 AccorHotels review

Other than the in-door but mostly out-door structural aesthetic short comings we had the most amazing experience with your establishment. We received excellent service through out our stay from the staff, especially: Mr. Ahmed Khalifa Ms. Elaria (resection/concierge) Mr. Hamdy (Bar/Lounge) Mr. Mohammed Farrag (out-door dinner) Mr. Abdala (pool) We wish we had taken every single name, since we have never experienced such high quality of professionals in every single department, especial the housekeeping team.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Enjoyable stay

Customer review rating 4.8/5

Louie R. Couples - 17/06/2019 AccorHotels review

We enjoyed the breakfast and the pool while we were there and touring Luxor.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

The hotel staff was well trained and provided impeccable service.

Customer review rating 4.8/5

Cyrus Families - 15/06/2019 AccorHotels review

From the moment we arrived Akhmed made sure our stay was perfect.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

excellent old world style and service

Customer review rating 4.8/5

Chris L. Couples - 13/06/2019 AccorHotels review

Very very enjoyable. staff were impectiable.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

One of the most unique journey experience I ever had

Customer review rating 4.8/5

Marco D. M. Solo - 12/06/2019 AccorHotels review

The Winter Palace is one of the few hotels in the world that, despite having high standards of comfort and service, has kept intact the charm of the old grand hotel. The Winter has been renovated in the past but without touching its old charm. The parquet creaks under your feet, the brass has been polished a million times, the furnishings are original. Here time has stopped: no restyling but an accurate conservation. Old fashioned is also the kindness of the staff and the accuracy of the service. The garden is a great enchanted oasis. I planned to stay at this hotel for a week and spent more than fifteen lovely days instead and I already booked for next January. I hope this hotel does not change to become one of the many luxury hotels in the world. One of the most fascinating journey experience I ever had.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Ms

Customer review rating 4.8/5

Dina S. Couples - 11/06/2019 AccorHotels review

the hotel was very helpful with booking tours, allowing us to check in early and leave after we returned from our tour and found us an excellent tour company. Staff were courteous and helpful at all times, and made our stay very pleasant. the room and facilities were cleaned and maintained to a high standard, the only minor concern were that the bathroom taps were mislabelled in French with hot tap running cold water and cold tap running hot water, which requires a little attention so not to scald guests using hot water, thinking it is cold water. however, over all we were very pleased with our stay and hope to return again.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Thoroughly pleasant

Customer review rating 4.8/5

Katrina Business - 09/06/2019 AccorHotels review

Overall, this remains my favorite Sofitel property in Egypt. The staff, by and large, are very welcoming, hospitable, and make every effort to provide wonderful service.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Exellent

Customer review rating 4.8/5

Luana G. Solo - 20/05/2019 AccorHotels review

Everything ways exellent.

Dear valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

As always a great stay at the Winter Palace

Customer review rating 4.8/5

Leon S. Solo - 14/05/2019 AccorHotels review

As always the welcome and services provided at the Hotel were excellent. Exceptional service from the 1886 Restaurant Staff. The Bar staff made me feel very comfortable and relaxed in the Bar. Again Mustofa on Reception did a great job with my reservation - thank you. Wifi was not so good for streaming by the pool and on my balcony during the stay - this was unusual.

Dear valued Guest, Thank you for your loyalty and interest in Sofitel Winter Palace Luxor .we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

Fairly good stay

Customer review rating 4.8/5

David Couples - 12/05/2019 AccorHotels review

Checked into a room late night that smelled of paint or turpentine chemicals. The desk staff said, they had no other room in the class until the next day. Went out touring for the day and came back and got keys to our new room that was certainly not in the same class. It was lower. The rooms do not match the online pictures. They are far more worn and dated than the rest of this historic hotel and are more well kept.

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Winter Palace Luxor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wessam Farah Guest Experience
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