Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

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4.5/5 1,319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,457 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,319 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Valerie H. Families - 11/06/2018
« Excellent. »

As usual, we had a lovely and warm welcome. The room was perfect and the staff was helpful and top class with a smile. Thank you to Mohamed Ahmed for a special made "Om Ali" at the Bar Royal and to Mido at the restaurant 1886 - the wine was truly wonderful! Our stay was made great among beautiful gardens and nice people. It's always a pleasure to sojourn within those magnificent grounds, whether it is in the Pavillion Winter or in the Old Winter Palace. We will, once again, be back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for your interest & Loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Enass S. Business - 08/06/2018
« Great »

Wonderful experience adding up to the essences of Luxor experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Anonymous Friends - 06/06/2018
« Very nice but some works are needed! »

The hotel is very unique, with its history and settings. However, it was visible that some works are needed. The staff was great and very nice. Overall a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Neil S. Couples - 04/06/2018
« Excellent hotel with outstanding staff »

Perfect from start to finish. Lovely ambiance, clean rooms polite and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stanley, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Mariam Business - 04/06/2018
« Great stay »

Perfect! I really enjoyed the pool. Great breakfast. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ayad, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Katherine J. Couples - 03/06/2018
« Magical hotel steeped in history »

We loved everything about the Winter Palace Hotel from the welcome we received when we arrived to the excellent service from all the staff. We found the staff were attentive and thoughtful about our wellbeing throughout our stay. We stayed for eight nights so we were impressed by the consistency by which the staff behaved. The breakfast was of a high standard and a wide variety of dishes, we were greeted everyday by the head of breakfast who soon remembered our preferences. The omelette cook was friendly and the omelettes were delicious. The reception staff were knowledgable and helpful when we wanted help and always took time to talk to us, of particular note was Bishoy Fayez and Mohammed, who worked in the day. The bellman Abdellatif always gave us a cheery welcome whenever we returned to the hotel and took time to talk to us and help us settle in. We spent sometime everyday at the pool. The pool staff were clearly skilled at their various rolls and did all they could to make our time at the pool pleasurable and safe. The food at the pool was of a high standard and food and drink was served promptly and efficiently. We enjoyed several evenings in the bar listening to the excellent piano player. Our room was always cleaned to a very high standard. We enjoyed a massage and went to the Coiffure Salon on two occasions. All the women who worked here were brilliant and clearly enjoyed their jobs. We particularly enjoyed chatting to Mariam both in the salon and when we came to the poolside to advertise their services. She was so smiley, friendly and welcoming we both warmed to her so much. We found the hotel to be of a very good state of repair, considering the age of the hotel and very clean. The furniture was all well maintained and of a high standard. We ate many times in the hotel, twice in the 1886 restaurant, and thoroughly enjoyed our meals. The gardens were a delight to explore and very well maintained. Garden staff always greeted us with a hello and a smile. We were very excited to see an eagle on several occasions. Overall the Winter Palace Hotel was a haven of tranquility which offered us many relaxing and enjoyable experiences. We both felt the hotel made our stay in Luxor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jakeman, Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests.it will be my pleasure to pass on your nice words to all the team. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Sabine Business - 31/05/2018
« Exceptional hotel in spectacular location »

If you want to know what travel in the golden twenties felt - stay at the Winter Palace

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Jeffrey P. Couples - 29/05/2018
« Feeling much indebted to you »

I left the Winter Palace and Winter Pavillon yesterday feeling much indebted and with a heavy heart. Special thanks to the Mr El Hasaan and Mr Mahmoud and the delightful Madam Abeer- Front Office- Winter Pavillon but also front office - Winter Palace. There was a small problem at the time of booking, when I almost double booked. Mr Mohamed Gihan and Mr Nabil Ali soon put that right. Many thanks. I think I may have gained a reputation at the Winter Palace not only for being one of your more demanding guests but also for taking some liberties. This is always received with smiles and also with courtesy. This is not so much a sign of a good hotel. It is a sign of a great hotel and a world class hotel at that. The only drawback with making so many visits is that I have to cut down on life's essentials, like chocolate. And like Champagne. Be that as it may I look forward to my next visit and send my good wishes to the Palace and Pavillon team. Your trusted guest, Jeffrey P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., The whole team of the Winter palace are thanking you most sincerely for your interest and loyalty to Sofitel Winter Palace Luxor, We very much appreciate your comments regarding your stay at Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Brian S. Friends - 29/05/2018
« Our third time but like visiting an old friend who welomed us with open arms »

Its virtually impossible to briefly describe! A wonderful unforgettable experience. A place of solitude and companionship with attention to detail second to none. Attentive service at all times. Staff who are more than friendly who want to do their very best for you and show great pleasure in doing so! We can never thank the staff and hotel enough for their friendliness and care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Gladys L. Families - 27/05/2018

It was an excellent experience and we was extremely satisfied with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. L., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
M. F. Couples - 26/05/2018
« Hospitable and accommodating »

We thoroughly enjoyed our stay at your property. Beshoy at check in was welcoming and attentive to us throughout our stay, the F&B team gave great service in your restaurants and the location was very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Anonymous Families - 24/05/2018

Reception and customer service were EXCEPTIONAL!!! The pool was the BEST IVE EVER seen in hotel!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
E. Friends - 20/05/2018
« Amazing! »

Superbe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Anonymous Couples - 20/05/2018
« Beautiful hotel with comfortable room. »

Loved our room 127. The tv is fuzzy due to a broken AV cable which I’d probably an easy fix. Also stayed in room 226 a week prior. The sink drain was slow and the bathtub drain wouldn’t stop completely. Overall great stay. Staff very eager and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. however we already took your comments regarding the TV in room 127 and the sink in room 226 in view of doing the necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Patricia Couples - 15/05/2018
« Value for money »

Staff & Management went above & beyond to make my stay memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Max Solo - 03/05/2018
« A fairy-tale ambiance, superb staff .... the place to be »

From the very first moment of arrival until the last second of the visit one enjoys a wonderful time. The palace, the Pavillon, the botanical park with fantastic swimming pool and most importantly the perfect services of excellent staff safeguard a great experience of hospitality and luxury. Such a wonderful place right in the historic centre of Luxor is a stunning sensation of history and the present time. I loves every second of it; it was comfortable, warm and friendly...your home in Egypt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hemelraad, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Paul B. Couples - 30/04/2018
« Very Nice »

People and room were very nice...we especially liked the garden area

AccorHotels certified review
Edward B. Couples - 26/04/2018
« Superb »

I think my wife and I have stayed here about 7 times in the past year and we spent our honeymoon here, and just had to return to this outstanding hotel again. The staff greeted us as old friends, and we were given the most charming room overlooking the garden, with all the things that we had asked for last time, having been remembered and put in the room. That is outstanding service. The hotel itself is one of the most beautiful we have ever stayed in, and continues to enchant. As each time, we return other items have been done, to enhance its Victorian beauty. The garden is for me the most beautiful we have ever been in, and we can spend all day, wandering it, sitting by the pond, watching the crows misbehaving, and just soaking up the atmosphere of this enchanting palace. The staff are incredible. So very efficient, but always with a smile, nothing is too much trouble, and my honey and hot water are brought without my even having to ask. I would like personally to thank Mr Selim Shawer, for being kind enough to show us, his office and for having a cup of tea with us. My wife and I will return again and again, as it is the most welcoming and happy of hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Greetings from the land of the Pharaohs! The whole team of the Winter Palace are thanking you most sincerely for your interest in Sofitel Winter Palace Luxor, and are indeed delighted to read that you fully enjoyed the historical charm of the great old Palace, facilities and services provided by our dedicated team members. As you stated, our team is very much committed to serve with sincerity, care and passion in order to ensure each Guest a memorable stay and experience, your gratitude and kind words are shared with all the team members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Wessam Farah Guest Experience

AccorHotels certified review
Cordelia B. Solo - 26/04/2018
« Total Magic »

As always, and I was told this was the 7th time I had stayed since March last year, the experience was totally magic. The hotel looks better and better, as the furniture is re-upholstered, walls are painted, wooden floors are made shiny again, the hotel itself is a work of art, in the most wonderful Victorian way, and it should stay that way, but just with what is being done to it right now, with such style. I cannot praise the staff highly enough. The staff are the most motivated that I have ever come across in a hotel, everyone smiles, greets one, and absolutely nothing is too much trouble for any of them. In Housekeeping Boghaladia who does my room each day is wonderful, in Food and Beverage from Abdul Raheem, Hamdy Elian, and Mohamed Turc, Mohamed Said who are outstanding, the rest take their lead, and do brilliantly. Afternoon Mohamed at reception, is the most efficient of people, and in Guest Experience, having been trained so well by Wessam, young Elaria has blossomed, she always goes that extra mile, to make sure everything is perfect. I must mention the garden and the gardeners as always, who do the most superlative job, keeping it the best kept garden I truly have ever seen. I feel as always that motivation comes from the top, and for that I thank Selim Shawer, for having implanted this amongst not just his great management team, but also to all his staff. It is a pure pleasure to stay there always, in fact it is like a bit of heaven on earth. I thank each and every person there for what they do, to make not just mine, but many other guests experience a superb one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for your loyalty and interest in Sofitel Winter Palace Luxor, we are always delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation. I sincerely hope that you are taking home memorable moments of your stay as always and that we will have the pleasure to welcome you back very soon. Sincerely, Wessam Farah Guest Experience

AccorHotels certified review
Professor H. F. Couples - 24/04/2018
« Good old time »

Overall was great except no entertainment at night . Restaurants are very expensive . Have to increase Fans at swimming pool restaurant lots of Fly . Breakfast Buffet is great. Service is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Professor F., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

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