Hotel - Sofitel Winter Palace Luxor
Sofitel Hotel Sofitel Hotel

Sofitel Winter Palace Luxor Hotel

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4.5/5 1,206 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INT'L AIRPORT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
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Hotel location

Our rooms

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

  • 92 rooms
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,341 reviews

Our guest reviews for Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,206 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
39kerryr Couples - 15/01/2018
« Simply Stunning »

It was amazing and highly recommend it. Good location, friendly helpful staff and the grounds are beautiful. It truly is a Palace oozing opulance in all directions. They have upkept it well and you will enjoy your stay.

TripAdvisor review
Family - 12/01/2018
« Excellent Hotel and Great Service - only wish NYE fee was not mandatory »

my family and I stayed in 3 rooms from Dec 31-Jan 4th at Winter Palace. While the hotel is in need of renovation, the staff more than make up for it with their friendly service. The rooms were comfortable, if dated, and the breakfast was excellent. We had afternoon tea in the victorian lounge, and lunch by the poolside, and we were pleased with both. We also had drinks every evening at the Royal bar. the staff every where were very warm and welcoming. My only gripe is with the mandatory NYE fees. i had booked three rooms, and management had graciously agreed to waive two of the rooms NYE gala fees, for which I am grateful. However, we still had to pay $440 for the third room for a new years dinner that we did not attend. I really wish this was optional. This is my second stay at Winter Palace and I would return again, just not during new years!

AccorHotels certified review
Graeme W. Friends - 10/01/2018
« An old world charm mixed with friendly and efficient service. »

I loved my stay at The Winter Palace. The old world charm was infectious and the upgrading that has taken place gives one a clear idea as to how wonderfully grand the Hotel was in the past and will be again in the future. Dinner in the majestic gardens was an absolute delight. It was clear that the Management had excellent control and equally clear that this was most appreciated by both Guests and Staff. The Staff went out of their way to attend to ones every need with quiet and friendly efficiency.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Thomas M. Couples - 09/01/2018
« Great experience »

We were delighted with the experience to stay at this historic hotel. The facility is well maintained, the people working there are really friendly and are always helping you in every way possible to make your stay unforgettable. No doubt, this is one of the finest hotels in Egypt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.. If we could have just a few more minutes of your time, we would like to invite you to share your feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Noemi Families - 09/01/2018
« Worth the stay! »

We were only booked one day at this property. The gardens, pool and grounds overall is gorgeous! The suite had a great view of the Nile River, staff were very helpful, friendly and attentive! I am not a picky eater, but unfortunately, the food was not very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Firstly, i would like to thank you for your recent stay at Sofitel Luxor Winter Palace. We surely appreciated that you took a few moments to leave us an excellent feedback regarding your stay. we are delighted to know that our colleagues succeeded to come up to your expectation, It is always a pleasure to receive positive feedback, We already took your comments regarding the food in view of doing the necessary changes. Thank you again for sharing your Luxury experience, and we hope your next visit will as pleasant as previous one. With best regards, Wessam FARAH Guest Experience

AccorHotels certified review
Nadia N. Families - 04/01/2018
« Great location and service! »

The experience was truly a unique one. The hotel had old world charm, and felt like you were stepping back in time. The terrace and gardens were amazing and well maintained. Definitely a great trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH GUest Experience

AccorHotels certified review
Cameron &. S. L. Couples - 04/01/2018
« Pure heaven »

From the initial check all the way through the stay - all staff were professional, engaging, polite and made us feel relaxed and made the whole experience one that we will never forget. I do mean all staff - it was also wonderful to meet up with staff who we hadn't seen for several years - basically old friends There 100% nothing that I would ask to be changed ... to do so would remove the charm and character :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. & Mrs. L., Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation. If we could have just a few more minutes of your time, we would like to invite you to share your feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html . Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Warmest regards, Wessam FARAH Guest Experience

AccorHotels certified review
Yasser A. E. Couples - 03/01/2018
« the best vacation ever »

Really I enjoy my stay in winter palace . the Service exceed my expectations. since I arrived and welcoming by GM . Reception ,Room cleaning, delicious food and we'll training staff. Thanks a lot . Indeed I will back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.. If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Ian B. Couples - 31/12/2017
« A fantastic holiday »

As always we received a very warm welcome from all the staff at the hotel. Our mornings started in the perfect way with an excellent breakfast from Mr Mohamed Altyb and his wonderful staff. All the pool attendants could not be more helpful explaining where the best loungers where for whatever time of day you where there. A special mention should go to Mrs Wessam Farah and her staff ( I am so sorry I can't remember the young lady's name) for going out of their way to making us feel so welcome and for showing us around many parts of this wonderful hotel. Room service could not be faulted in any way and was the best we have had in any hotel we have ever stayed at. This is rapidly becoming our home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. & Mrs. B., Thank you for your interest and loyalty to Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation. If we could have just a few more minutes of your time, we would like to invite you to share your feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your Luxury experience, and we hope your next visit will as pleasant as previous one. Warm Regards, Wessam FARAH Guest Experience,

AccorHotels certified review
Anonymous Couples - 29/12/2017
« A 'magnifique ' experience. »

Return visit. Hotel unique in every respect - location, grandeur and history. However, a little faded in some areas which require a sympathetic refurbishment. Management and staff exceptional - including those 'behind the scenes'

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience

TripAdvisor review
Couples - 28/12/2017
« Beautiful historic grand hotel in a nice setting »

While the hotel has not been renovated since long (and hence the difference in comfort of the rooms may be striking after a stay in the equally historic Old Cataract hotel in Aswan which is also operated by Sofitel but which has been entirely renovated to bring it up to modern standards), the hotel remains very grand and comfortable and the fact that the hotel isn't fully renovated is also part of its charm once one is settled in after 24 hours. Well located overlooking the Nile in Luxor, walking distance from Luxor Temple and Luxor Museum. Beautiful garden and pool area. Nice breakfast. Quality of the dinner in the main restaurant and in the bar (which is however a nice place to spend the evening) a bit disappointing. Service is generally fine though the personnel is well overdoing it with the obvious aim to get tips - while extensive tipping may be the rule in Egypt, we would have expected that the management of a luxury hotel would train its personnel to remain more discrete in this respect so as to make guests feel entirely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. Regarding your comment about the tipping , sorry that you misunderstood the natural hospitality of the upper Egyptians people. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Selim SHAWER . Hotel Manager

AccorHotels certified review
Jeffrey P. Couples - 27/12/2017
« Best ever! »

Thank you Accor Hotels for one of the most memorable holidays ever. Thanks to the ever attentive staff, the attention to detail, and the Christmas cheer we had a simply amazing time. Please refer to my review on tripadvisor.com/Winter Pavillon/"A Winter Paradise", for more detail.(Jeffrey P)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. and thank you for your wonderful review on Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Hanaa S. Business - 22/12/2017

Superb experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.. If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Mr A. M. M. Couples - 20/12/2017
« Pure luxory »

Had a amazing time at sofitel winter palace luxor. Shuckren.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. m., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Thomas M. Couples - 20/12/2017
« Perfectly satisfied »

We are now in Luxor for the second time and spend the winter in the Palace. Previously, we looked at a few other hotels and, um, everyone else is far away in terms of standards, atmosphere and staff. Not to mention when you enter the gardens of the Winter Palace. An oasis in the middle of Luxor, indescribable. A big point is the constant improvement of all furnishings, here is worked with great attention to detail. Always happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, WEssam FARAH Guest Experience

AccorHotels certified review
Nader F. Business - 16/12/2017
« Amazing in every way. »

- Room Division: Mohamed Ahmed is the best room division employee i have ever met, He takes care of every single detail related to our groups (Grand Circle Travel); rooms assignment, preparing the keys with envelopes separated by Bus, following up on our requests with the F&B, such a dedicated person who really loves what he is doing, available 24/7 even if not at the hotel; he always picks up his phone. THANKS MOHAMED :-) - F&B: Restaurant staff are always attentive, taking care of our travelers requests. - Reception: Are always there to assist with a big smile night & day. - Housekeeping: The team behind the scenes, amazing effort in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fam, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
G G. Couples - 14/12/2017
« Outstanding experience »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Garibaldi, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
John V. Couples - 09/12/2017
« John V. »

It was a privilege to be able to stay in such a beautiful hotel. Even though the bathroom scale didn't work and the shower needed to be operated by hand in order to use it properly. I guess it's all part of getting old. John V. FAIA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vinci, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Tarek E. S. Business - 09/12/2017
« Great »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sheimy, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

AccorHotels certified review
Bassem S. Business - 09/12/2017
« Excellent service »

Excellent and great accommodation , mohamed ahmed from front office was more than great , very helpful , going the extra mile , very attentive, and very very right at the moment when I need him .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samir, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.If we could have just a few more minutes of your time, we would like to invite you to share your positive feedback with our future Guests on https://www.tripadvisor.com/UserReviewEdit-g294205-d299628-e__2F__Hotel__5F__Review__2D__g294205__2D__d299628__2D__Reviews__2D__Sofitel__5F__Winter__5F__Palace__5F__Luxor__2D__Luxor__5F__Nile__5F__River__5F__Valley__2E__html-Sofitel_Winter_Palace_Luxor-Luxor_Nile_River_Valley.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam FARAH Guest Experience

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