Hotel - Novotel Wollongong Northbeach
Novotel Hotel Novotel Hotel

Novotel Wollongong Northbeach Hotel

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4.0/5 2,198 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, with Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

  • 209 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 43 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • WiFi in your room
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 8,534 reviews

Our guest reviews for Novotel Wollongong Northbeach

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,198 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Families - 13/06/2018
« Good location but not cheap for families. »

Overall a good stay.

AccorHotels certified review
Lynnie Couples - 13/06/2018
« Relaxing getaway »

I absolutely love staying at Novotel Wollongong Northbeach. My first visit was several years ago, before the renovations and I try to return several times per year for a mini break. Last week I brought my 83 year old father with me and booked 2 x ocean view with a balcony. It was lovely, and I appreciate the staff having our rooms close together. As an Accor Plus gold member, I also love being spoilt with my plate of treats and a bottle of red wine. It’s the treats that make me feel special so thank you. A big thank you to Miguel, who was working across the bar and in the restaurant. He was lovely and always smiling.

AccorHotels certified review
Pmtnab Families - 13/06/2018
« Happy overall, Accorplus benefits not all delivered »

A great hotel across from the beautiful beach, perfect for a getaway. A couple of small things would have taken it to a 10/10 for me. 1. Booked on Accor app where the ocean view room is shown as a corner room with two walls being glass and an unobstructed view of the ocean. In reality we got a room on level 6 with one glass wall and the ocean view partially blocked by a roof. 2. As an accorplus member I didn't get a free bottle of water and the hotel didn't acknowledge my request for late check out if available. Didn't want to be difficult so didn't press it but would have been nice.

AccorHotels certified review
Mrs H. M. Families - 13/06/2018
« Mrs Helen M. »

Good Afternoon Simon (this went to Simon first because his email came first and I answered, then your arrived. Therefore I am copying my comments I sent to him for you below.) Just a note to update you on our stay at the Novotel Northbeach last weekend. First of all we had a lovely time just a couple of hiccups but that is why I am letting you know what they are so maybe a change can be implemented. 1) When we arrived we gauged that it was a very busy time. We were booked in only after waiting a short time. We arrived at our room on the 8th floor with an Ocean View and neither of the door keys would give access so my husband went back to Reception and on his return the keys worked. (It happens!) 2) We were disappointed to see there were no sheets for us to make up our 2 grandchildren’s beds + missing a second pillow. I immediately rang down to Housekeeping and they sent Stephen up who was most obliging (he has apparently been there for 23 years). He offered to make up the bed and we thankfully agreed. He was very happy and chatty and a great person to have on staff! Maybe a reward for his helpfulness is in order (even though you may feel it is HIS JOB!) We, as guests thought he was gracious and so did our grandchildren who were the reason we were there in the first place! ( We were a little unimpressed because we booked for 2 Adults and 2 Children. We were told by Housekeeping that they were not asked to do up the sofa. If they (Housekeeping) are not told, then they won’t pre-make up the extra bed. We thought, it was a slipup by someone but it is very important that Housekeeping get told because it is like we are taken care of but our grandchildren weren’t.) 3) We rang down to the Windjammers Restaurant but it had been fully booked from 1.00pm that day. We didn’t want to order up to our room because the whole idea was to show them what goes on at a nice restaurant, the Smorgasbord set up, proper manners in such a situation etc. Anyway, we rang and booked immediately into the Boat Harbour’s Anchorage Restaurant. (It would have been nice to be informed at Reception that the Restaurant was fully booked if we had planned to have dinner there. We had 2 young grandchildren with us and the last thing we wanted to do was pack them up on a cold rainy evening at go to another restaurant.) 4) Sunday morning we went down to breakfast at the Windjammers Restaurant and all had a great breakfast. Our grandchildren enjoyed the choice……but more than that, they spied the Ice Cream set up in the corner. Yes, they had an Ice Cream to finish off so it made their day! 5) We finalised the account and went to drive out from the underground parking area but it would not let us out. My husband once again went back to Reception and told them of our problem. He explained the night before when we came back from dinner, the automatic parking was open and gate up and it was letting us in with no required use of the ticket! If we had known that we would have mentioned it to Reception before we tried to drive out! Anyway, obviously it is like the Opal Card system, you need to put the card in for Entry to allow you to Exit when you need to. (Maybe when guests are booking out (if they are parked downstairs), they could be advised that if the ticket (which allows them in and out access as many times as required) will not allow them to exit if they were allowed to drive in without requiring the ticket to be inserted at each time. Next time I book I will make sure I book the Restaurant at the same time because I do not want to have to go outside the Novotel with any of my young grandchildren. We had a good time and our grandchildren loved the Sulphur Crested Cockatoo’s that landed on the wide window ledge. They both received a soft toy on booking out and that was a lovely gesture and well received. Also, the 2 free drinks for us was another great gesture. Thank you. This stay was all about THEM and they had a good time, so we did too! The couple of hiccups can be ironed out but I needed to mention them because if you don’t know our feelings, then nothing changes. Regards Helen M. (Accor member)

AccorHotels certified review
Julianne Families - 13/06/2018
« we had a great stay with efficient and friendly front of reception staff »

Great reception staff on arrival really lovely young women for whom nothing was too much trouble. Clean well appointed room and great view off our balcony. While there are some aspects of the Novotel that are showing their age, the front entrance for example this is made up for by the general ambiance and staff. great location and central to all we needed.

AccorHotels certified review
Leila Families - 13/06/2018
« Just perfect »

I got 2 children and the receptionist gave us a room with 1 XS single sofa bed, luckily Rona from housekeeping was there In the hallway outside our room and I asked if theres any room with a sofa bed that my kids can fit, she said just go back to reception which I did and yes they were able to move us to a room with the full sofa bed

AccorHotels certified review
Julia Families - 13/06/2018
« Very pleasant long weekend stay. »

Excellent location across the road from the beach. Helpful staff. Delicious meals and room service. Convenient on-site parking.

AccorHotels certified review
Dr Business - 13/06/2018
« great »

generally great room and conference centre. Sadly you used disposable cups at the coffee bar in the conference centre. what a waste.

AccorHotels certified review
Phillip S. Couples - 13/06/2018
« Had a really great time and will be doing it again »

Had a really great time and the staff, meals and entertainment was exceptional

AccorHotels certified review
Gina G. Couples - 13/06/2018
« A quick stop before Sydney mayhem! »

It was lovely to stay a night before hitting the Sydney mayhem. It was State of Origin Night and the atmosphere was great and the drinks and food were well received. Top spot with a beach view to wake up to the next morning.

AccorHotels certified review
George Families - 13/06/2018
« Had a great time at the Novotel, »

Reception were great, as i didn't get an upgrade, they added in Breakfast into the rate which was appreciated. However, i didn't get WIFI Connection until the next day, there was an issue but they person couldn't resolved, when i called back a few time, the phone rang out. Checked the next day and was able to connect to WIFI, otherwise all stay was fantastic and staff helpful.

AccorHotels certified review
Ian Business - 13/06/2018
« Wonderful environment even while visiting for work. »

Pleasant. Please don’t ask me to write sentences. Provide some icons I can simply click on instead of having to write things.

AccorHotels certified review
Shane S. Couples - 13/06/2018
« Once again, great service from all staff, fine food from the restaurant. »

Once again, great service from all staff, fine food from the restaurant. View was good and the room was spotless.

AccorHotels certified review
Anonymous Couples - 13/06/2018
« Hotel was great »

Most enjoyable staff were very friendly, room was clean & bed very comfortable, Buffet breakfast was good overall experience was great

AccorHotels certified review
Anthony Couples - 13/06/2018
« Great accommodation but Parking a little tricky »

Staff were really pleasant as was the room. Some places now have coffee pods - not here though Parking was a bit tricky to find a park and finding your way around in the car park was a bit tricky.

AccorHotels certified review
Lauren T. Friends - 13/06/2018
« Great, lovely and relaxing »

Novotel Wollongong is our preferred choice to stay when in the area and each time we have stayed it has always been a great experience.

AccorHotels certified review
George I. Families - 12/06/2018
« A little disappointed »

Upon arriving to the hotel, I was checking in and told the receptionist that my wife and I are very excited to stay in the panorama suite and as a joke asked if it is going to look as good as the photo ? She responded with “no only one of the panorama suites has the bathtub overlooking the ocean”. I then showed her the photo of the suite as depicted in the website and told her that I was disappointed to learn that this is not how our room would look. I am a business owner in Sydney and am a paid member of the Accor club and frequently visit this hotel whenever I have an occasion or feel like getting away from the hustle and bustle. I must admit it did put a damper on the whole experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George i., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Savic General Manager

AccorHotels certified review
Nicole Couples - 12/06/2018
« A lovely stay in a nice spot »

We had a great stay at the Novotel. Check in staff were delightful and enjoyed the lollies and fruit at the desk. Our room was modern and clean and very comfortable. A few gripes - the function on the Saturday night. It gets loud. I was ok with singing along the bon jovi’s greatest hits and hearing other party goers conversations until about 11pm. After that time I think Its pretty disrespectful to your guests who have an expectation (and right) to quiet enjoyment. Perhaps double glazed windows would assist in this matter. Or earplugs? I was pretty surprised that I could hear everything from the 8th floor. I also thought the lack of free wifi and $15 a day parking was a bit steep.

AccorHotels certified review
Anonymous Business - 12/06/2018
« Disappointing »

It started off not great and just got progressively worse. From a dirty floor in the bathroom to poor room service, very noisy room, coffee cups not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirstin E., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Savic General Manager

AccorHotels certified review
Jenny Couples - 12/06/2018
« Fabulous stay »

Great stay but could not connect to the free wi fi

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