Hotel - Novotel Wollongong Northbeach
Novotel Hotel Novotel Hotel

Novotel Wollongong Northbeach Hotel

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4.0/5 2,043 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, with Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

  • 209 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 43 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • WiFi in your room
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,227 reviews

Our guest reviews for Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,043 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 13/02/2018
« A very loud function was allowed to disrupt hotel guests »

There was a very loud function that continued for many hours. When other guests complained about the noise we were told it was a function so there was nothing that front desk could do as function staff had told them the function was more important than other guests staying at the hotel. The front desk staff on the evening were pleasant and polite and understood our concerns but did not have authority or support from function staff to address the problem. They did attempt to meet my request to move to a quieter room however known were available. In the morning however front desk staff made no reference or express any concern about guests concerns. Certainly no apology offered and they were rude and dismissive. Topping off an unpleasant experience the boom gate stopped working leaving many cars banked up in the car park when trying to leave. I have stayed at the Novotel Wollongong many times and have always enjoyed my experience particularly since the refurbishment, so this made my recent stay very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen D., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashan Abeykoon Operations Manager

AccorHotels certified review
Kathy Couples - 13/02/2018
« Perfect as always »

We have lost count how many stays we have had at our favourite hotel, we have always been treated very special by all of the fantastic team at the hotel

AccorHotels certified review
Jodie M. Couples - 13/02/2018
« Was fantastic »

I had a great time there our stay was amazing ... I was a bit upset with the buffet and the other menu for dinner wise there isn’t much variety for fussy eaters but our over all stay was amazing

AccorHotels certified review
Gayle M. Couples - 13/02/2018
« Great service »

Service was fantastic, from check in to the perfect room where I’d requested an ocean view, to the complimentary wine and chocolate in the room for my partners bday! Check out was also a great experience, good chat, and no worries to hold our luggage! Overall a brilliant stay!

AccorHotels certified review
Quang T. Families - 13/02/2018
« Exellence service at reception, very pleasant air freshener in the room »

Only stayed a short night but was very nice, no noisy guest

AccorHotels certified review
Thomas M. Business - 13/02/2018
« Short stay only »

I stay at the Novotel Northbeach frequently and as usual, the service was perfect: Friendly, quick and efficient. The rooms are very clean and spacious. With the location right across from the beach, what more can you asked for...

AccorHotels certified review
Trudy Couples - 13/02/2018
« Wonderful stay »

We enjoyed our night at Novotel Wollongong Northbeach it was just luxurious!

AccorHotels certified review
Denise B. Couples - 13/02/2018
« Very restful »

We needed time out and that is exactly what we got. The room was excellent the view just overwhelming. We are Accor members and the service was the best.

AccorHotels certified review
Carolyn H. Couples - 13/02/2018
« Nice but disappointing »

That Hotel was lovely with an amazing view and great facilities. Unfortunately though the bathroom in our room really let the rest of it down. The was hair on the shower walls, no bathmat in the bathroom so I had to use a towel. All the toiletries had been opened and used, I phoned housekeeping twice to ask for more but nobody answered. I went to reception to ask for some more but there was a long line. I ended up having to walk to the shop to get toiletries so that I could have a shower. Something so simple as shampoo and shower gel should be readily available without any hassle.

AccorHotels certified review
Carol G. Families - 12/02/2018
« the staff where so very nice »

The staff where so helpful in regard to our needs, i have a son in a wheelchair they where so helpful it made our stay so much more enjoyable. There was one thing i would have liked to see is a ramp going to the swimming pool,we found i very hard to get the wheelchair down to the pool.

AccorHotels certified review
Natalie C. Families - 12/02/2018
« Great »

We had a lovely stay and wonderful breakfast and free drink at the bar

AccorHotels certified review
Karlee Couples - 12/02/2018
« Extremely relaxing! »

The hotel staff are extremely friendly and helpful, the location was excellent and the overall environment made the stay wonderfully relaxing.

AccorHotels certified review
Tyler Business - 12/02/2018
« As per usual »

Very hit and miss. More often than not, there is no members drink voucher on check in. No complementary bottle of water in the room is typical. Staff are always really nice and friendly.

AccorHotels certified review
Anonymous Business - 12/02/2018
« Quiet room and friendly / helpful staff. »

As per title.

AccorHotels certified review
Grant Business - 12/02/2018
« Somehow keep stepping it up »

Some how you keep raising the standards from the text msg from Steve to welcome me. Then meeting all the staff who you could not fault then a upgraded room with ocean views thanks again and see you soon

AccorHotels certified review
Amy P. Friends - 11/02/2018

Was a lovely stay with great friends, room was clean and tidy however their was a hole around the aircon vent which made the room look cheaper and dated, also 24 hour room service was not available (mind u it was late when we called) Great night stay and thankyou for the wine was a nice touch.

AccorHotels certified review
Jade Couples - 11/02/2018

We were extremely annoyed with the fact we couldn't have parking within the hotel for out stay and the fact when we asked about we got told 2 different stories about why there was no parking for guests.

AccorHotels certified review
Scott M. Business - 11/02/2018
« Another productive stay »

Very comfortable experience; a work trip made more than tolerable by the luxury touches enjoyed at this beautiful hotel. Late afternoon arrival followed by a delicious dinner in the restaurant, a drink in the relaxing bar, a comfy bed, a glorious morning view of the ocean and sunrise, a hot shower then a tasty breakfast omelette looking out at the beach. Set off more than ready for an important meeting.

AccorHotels certified review
Toni M. Couples - 11/02/2018
« Fantastic in every way »

Once again the Novotel has provided us with exceptional service. From reception being fantastic to a great clean wonderful room with an exceptional view. Can’t thank Wollongong Novotel staff enough!!!

AccorHotels certified review
Happy C. Couples - 10/02/2018
« Great place to relax »

We had a very relaxing break. Checking in and out was fast and efficient. As regular Accor members we really appreciated our room upgrade to one of the panarama suites and the welcome bottle of wine and treats . I must say the panarama suite is definitely my favourite room to stay in. Again we enjoyed the atmosphere in the bar lounge, it’s always nice to sit down and have a few pre dinner drinks. We had dinner at the restaurant and ordered steaks. An absolutely wonderful meal it was too. So thank you for the room upgrade and bottle of wine, we had a wonderful stay and will continue to have our small breaks at the Novotel Wollongong Northbeach.

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