Hotel - Novotel Wollongong Northbeach
Novotel Hotel Novotel Hotel

Novotel Wollongong Northbeach Hotel

4.0/5 2,242 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 20 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, with Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

  • 209 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 43 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • WiFi in your room
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 8,950 reviews

Our guest reviews for Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,242 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bec Couples - 16/07/2018 AccorHotels certified review

Check-in waiting time slow Bed too soft Air con not true to temperature No happy hour

Dindo G. Families - 16/07/2018 AccorHotels certified review
« Noise due to constructions at 7:30am »

Not great. Hopping to stay for another night but cancelled the idea because the whole family was woken up loud construction noise across the road. When I called reception, they simply said that was ok because the builders have rights to start 7:30am in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dindo G., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again I am sorry the builder across the street impacted on your stay but as you can appreciate the hotel has absolutely no control over this issue and the builder was working within their council obligations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Savic General Manager

Maroun K. Families - 16/07/2018 AccorHotels certified review
« Excellent »

Very pleasant

Anonymous Couples - 16/07/2018 AccorHotels certified review
« A pleasant stay »

Pleasant. A neat room. Liked that the curtain overlapped. My wife liked the multiple mirrors and dressing space.

Sharon S. Families - 16/07/2018 AccorHotels certified review
« Great customer service, lovely comfortable & clean rooms. »

All of the staff were so very friendly and helpful. As expected, our room was very clean, comfortable and stylishly designed. We received two complimentary drink vouchers which was unexpected but so very thoughtful, and my husband & I enjoyed our drinks in the cosy lounge area. The buffet breakfast was also enjoyed by ourselves and children. Overall our stay at Novotel Northbeach was a great experience and we would love to visit again!

Greg S. Business - 16/07/2018 AccorHotels certified review
« Everything was as it should be. »

Everything was as it should be.

Robert H. Families - 16/07/2018 AccorHotels certified review
« Accomodation was as expected, restaurant poor »

Firstly I am a Gold Accor plus member and I booked through "what if" as the rates were far cheaper than that of "Club member". I have stayed at this hotel many times and have to this point enjoyed every stay. Accommodation was as expected from the Novotel brand, reception was polite and efficient, lobby bar staff were also polite and efficient. Breakfast was a complete let down, I am unsure why 2 adult and 1 child has $32 breakfast on a Thursday then jumps to $35.50 on Friday (my issue is not the $3.50), Breakfast on the Thursday was ok although I could not get the attention of any waiter to order my wife's egg whites only and myself a fresh set of poached eggs as the ones in the buffet were a little to cooked for my liking - when I finally got hold of a waiter he took the order and came back ~20mins later to tell me that poached eggs are on the buffet, completely forgetting my wife's egg whites. Friday breakfast my wife and daughter ate from the buffet however I ordered eggs benedict, 40 mins had passed and I went to see how much longer I would need to wait, the waiter said sorry I forgot and wen to the kitchen coming back with a benedict that had been under the heat lights for god knows how long (Hollandaise was dry and crusty) I asked for a new one, 20mins later I approached the waiter staff who seem to congregate around the waiters station in the middle of the room yet flee when anyone walks near them again I was told I will check with the kitchen "Ross" returned and said it will be another 5 minutes (over an hour at this stage). When I finally got the benedict it was well below standard - I base my comment on my 16 years as a professional chef, English muffin with near next to no toast mark, Bacon which appears to either be straight from the buffet or baked leaving it dry, and a hollandaise which is commercially bought. I am ok if this is the way the hotel whish to serve this dish but as constructive feedback, put the hollandaise on the buffet and I could have made an equally terrible eggs benedict in 5 minutes not over an hour

Nick Business - 16/07/2018 AccorHotels certified review
« Fantastic Hotel with great staff »

Great

Business - 16/07/2018 TripAdvisor review
« Need to adopt zero tolerance towards the stupid and ignorant »

Have stayed on many occasions. Great location. Enjoyed the upgrade, thanks. The drunks entering the room next door late kind of ruined it. After three complaints to the night manager finally got to sleep around 1am. Awake again at 5.30am from the same clowns next door. Don't think my complaints were taken seriously until the third call and even then felt like I was interrupting his evening!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 556sevans, Thank you for taking the time to tell us about your recent stay. I am sorry to hear that this particular stay was not as enjoyable as your past stays. I apologise for the inconvenience caused by your neighbouring guests and that you felt your complaints were not made a priority. I do hope you continue to stay with us for any future Wollongong visits. Please feel free to contact myself on h1654-fo18@accor.com if you would like to discuss this matter further. Kind regards, Alana Quirke Guest Relations Manager

Susan H. Families - 15/07/2018 AccorHotels certified review
« Comfortable and enjoyable »

Comfortable and enjoyable. Staff were friendly and very helpful.

Kristen Families - 15/07/2018 AccorHotels certified review
« Winter escape »

Great food, close to the beach and great for the kids

Andrew Z. Business - 15/07/2018 AccorHotels certified review
« Excellent »

Perfect location, service, atmosphere Business and family trip

Sybille Families - 15/07/2018 AccorHotels certified review
« Excellent accommodation right by the beach »

We absolutely enjoyed our stay with Novotel and recommend to stay there for location and service. The Novotel is a stone throw away from the north beach. Our ocean view room was nice and clean. Breakfast buffet was excellent with many choices. Dinner buffet was very good as well. Staff are always friendly and helpful. It’s a very kid friendly place too.

Sevda T. Couples - 15/07/2018 AccorHotels certified review
« Pleasant, friendly staff, clean premises »

Pleasant

Tiana Solo - 15/07/2018 AccorHotels certified review
« Great stay overall »

I had an amazing room 721, the room was a corner room over looking the beach, great stay to meet my needs.

Bob Couples - 15/07/2018 AccorHotels certified review
« excellent »

excellent

Cheryl Families - 15/07/2018 AccorHotels certified review
« Home away from home »

We always love coming to Wollongong Novotel! Perfect family staycation to recharge the batteries and have much needed family time. Always a welcoming environment, family friendly and great staff

Glenn O. Business - 15/07/2018 AccorHotels certified review
« Business Trip »

All way a pleasure staying at the Novotel

Anonymous Families - 15/07/2018 AccorHotels certified review

Great. Room was clean. Staff were awesome. Great location.

Glen Business - 15/07/2018 AccorHotels certified review
« A fabulous stay »

My visit was for business and I could have been happier with the whole experience. From the booking (Oran) reception (Darren) and even the bar staff we overall excellent.

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