Hotel - ibis Erfurt Altstadt
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Erfurt Altstadt Hotel

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4.0/5 151 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 78.00 EUR Non member rate
From 74.10 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Other sports activities
    • Bike rack facilities
    • Bowling (Nearby)
    • Darts (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Experience a feeling of wellbeing day and night: Our innovative Sweet Bed by ibis beds have been totally redesigned, down to the last detail, to give you a wonderfully restful night's sleep. All 105 rooms are air-conditioned and equipped with free WIFI.

  • 105 rooms
  • 99 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,479 reviews

Our guest reviews for ibis Erfurt Altstadt

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 151 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Arne A. Friends - 29/01/2018
« Nice and central hotel »

Friendly staff. Clean but ratter small room. Would prefer a room fridge and maybe a safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arne A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

AccorHotels certified review
Francois Couples - 24/01/2018
« Good hotel, centrally located. »

The hotel was very good. The wardrobe in the room was a bit impractical and small though. Otherwise, everything was great. Great staff, great location, very clean and neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois v., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Lippoldt

AccorHotels certified review
Elisabeth Friends - 12/12/2017
« Excellent service, location »

Everything was very good: the lobby with bar to relax after a city walk, the clean rooms, excellent breakfast and location, location, location!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Erfurt Altstadt. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Katja Lippoldt

AccorHotels certified review
Anonymous Families - 06/12/2017
« No value for money »

Room was too small, no handtowel or tissues could hardly turn around in the room or the bathroom. Basically paid top dollar for dogbox.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Katja Lippoldt

AccorHotels certified review
Anonymous Friends - 26/11/2017

Super

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Frau P., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Katja Lippoldt

AccorHotels certified review
Shona Solo - 19/11/2017
« Friendly staff and a nice clean room »

Just as you would hope - the room was clean, there was hot water, a nice view and friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shona, We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Lippoldt

AccorHotels certified review
Andy Couples - 08/11/2017
« Excellent hotel very centrally situated »

The hotel is very centrally situated, our room (435) was bigger than the standard fare and the beds very very comfortable. It also has an underground parking which was a must for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

AccorHotels certified review
Paul E. B. Couples - 26/10/2017
« Nice stay »

A nice stay at a fine hotel in Erfurt Altstadt. Fine room, helpful staff and good breakefast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

AccorHotels certified review
W. Couples - 24/08/2017
« Location »

Location and breakfast are very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

AccorHotels certified review
Bente Couples - 22/08/2017
« not serviceminded personal »

The price was higher than told on the internet. We could not get an extra blanket although it was said in the pamflet in the room that it was possible. When we asked if we could stay another night the answer was "no", but we could book another room on the internet and to a cheaper price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jurgensen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Katja Lippoldt

AccorHotels certified review
Aina Couples - 25/07/2017

The staff was really kind, maybe the room a little bite small but fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aina T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Katja Lippoldt

AccorHotels certified review
Louis G. Solo - 19/07/2017
« A very comfortable hotel. »

The hotel provided all the convenience one would expect, including an office safe deposit box.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis G., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Seebauer

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Very good »

The nice view from the room windows was a bonus. As to the room itself it was surprisingly good for an Ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa S., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Seebauer

AccorHotels certified review
John L. Couples - 08/07/2017
« Great location, wonderful staff, secure garage. »

Extremely happy with our stay, very friendly and helpful staff on reception, large room with all facilities, very fast wi-fi connection, excellent breakfast buffet. Location excellent for the town centre. We will certainly stay here again when passing through Erfurt!

TripAdvisor review
Family - 22/06/2017
« Ibis Charge Policy Stinks »

I had paid Ibis for a one night's stay when I made a booking in January 2017. The booking was for June 18. The day before arrival Ibis sent me an email inviting me to check in online. I did this, entering a lot of personal info, including my credit card number that was supposed to help with incidentals. Well, Inis (Accor) immediately charged my card 60 euros. They should not do that! I did not have any incidental charges other than a 3 euro city tax on the room. Think I will get 57 euros refunded? Desk clerk did not know. She just kept telling me I could pay the 3 euros. Aargh!

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for taking the time to evaluate our house. We are sorry that you did not have any better experiences with our online check in. When you check in online, all the data required for a check in are requested. So they only have to sign on the spot. Since they not only checked in online but also the fast check out chosen. In this case, an amount is automatically reserved for your credit card for special services so that you do not have to pay for the checkout. You can check in and out next time normally. best regards Stefanie Seebauer

AccorHotels certified review
Gary J. Couples - 21/06/2017
« Poor English understanding on part of staff »

Aggravating. Payment issue.

AccorHotels certified review
Joachim V. P. Couples - 05/06/2017
« Good central location »

Clean, modern furnished room, friendly reception

TripAdvisor review
Business - 31/05/2017
« Very good hotel »

The hotel is clean rooms are little bit small but still comfortable. The staff were very helpful. The location is marvelous, it is only walking distance from the down town. I did not try the kitchen. The air condition was not working and I have to open the windows at night.

AccorHotels certified review
Anonymous Couples - 04/05/2017

Second time at this hotel. Very nice. Friendly and helpful staff. Very good location.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Room was big enough to stay 2 persons. However, shower pressure and water level is so low that I was very struggling to wash my hair. Once the temperature is higher, the amount of water is too low.

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