Hotel - ibis Erfurt Altstadt
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Erfurt Altstadt Hotel

4.0/5 176 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Experience a feeling of wellbeing day and night: Our innovative Sweet Bed by ibis beds have been totally redesigned, down to the last detail, to give you a wonderfully restful night's sleep. All 105 rooms are air-conditioned and equipped with free WIFI.

  • 105 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,817 reviews

Our guest reviews for ibis Erfurt Altstadt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 176 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 29/06/2018 AccorHotels certified review
« Great value »

Hotel very convenient, room more spacious and nicer than we anticipated. Felt like we were in an authentic old building, with all modern conveniences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

Steve Friends - 09/04/2018 AccorHotels certified review
« Good Ibis quality hotel in a perfect location »

A very pleasant stay in a typical Ibis Hotel with the expected basic Ibis facilities and a young, enthusiastic and welcoming staff. Towel provision was a bit limited especially in view of the leaking shower. Once they realise you are alone they give you only one towel in a twin room. Breakfast basic but adequate. Nice big breakfast room so plenty of space. Bar and lounge is welcoming, reasonably priced and well organised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

Anonymous Couples - 25/03/2018 AccorHotels certified review
« nice stay »

good, room Ok, breakfast perfect

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr D., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Katja Lippoldt

Anonymous Solo - 20/02/2018 AccorHotels certified review
« Excellent »

The hotel is in a very good location. Staff were helpful. Rooms were clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah D., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Lippoldt

Arne A. Friends - 29/01/2018 AccorHotels certified review
« Nice and central hotel »

Friendly staff. Clean but ratter small room. Would prefer a room fridge and maybe a safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arne A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

Francois Couples - 24/01/2018 AccorHotels certified review
« Good hotel, centrally located. »

The hotel was very good. The wardrobe in the room was a bit impractical and small though. Otherwise, everything was great. Great staff, great location, very clean and neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois v., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Lippoldt

Elisabeth Friends - 12/12/2017 AccorHotels certified review
« Excellent service, location »

Everything was very good: the lobby with bar to relax after a city walk, the clean rooms, excellent breakfast and location, location, location!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Erfurt Altstadt. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Katja Lippoldt

Anonymous Families - 06/12/2017 AccorHotels certified review
« No value for money »

Room was too small, no handtowel or tissues could hardly turn around in the room or the bathroom. Basically paid top dollar for dogbox.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Katja Lippoldt

Anonymous Friends - 26/11/2017 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Frau P., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Katja Lippoldt

Shona Solo - 19/11/2017 AccorHotels certified review
« Friendly staff and a nice clean room »

Just as you would hope - the room was clean, there was hot water, a nice view and friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shona, We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Lippoldt

Andy Couples - 08/11/2017 AccorHotels certified review
« Excellent hotel very centrally situated »

The hotel is very centrally situated, our room (435) was bigger than the standard fare and the beds very very comfortable. It also has an underground parking which was a must for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

Paul E. B. Couples - 26/10/2017 AccorHotels certified review
« Nice stay »

A nice stay at a fine hotel in Erfurt Altstadt. Fine room, helpful staff and good breakefast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

W. Couples - 24/08/2017 AccorHotels certified review
« Location »

Location and breakfast are very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katja Lippoldt

Bente Couples - 22/08/2017 AccorHotels certified review
« not serviceminded personal »

The price was higher than told on the internet. We could not get an extra blanket although it was said in the pamflet in the room that it was possible. When we asked if we could stay another night the answer was "no", but we could book another room on the internet and to a cheaper price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jurgensen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Katja Lippoldt

Aina Couples - 25/07/2017 AccorHotels certified review

The staff was really kind, maybe the room a little bite small but fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aina T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Katja Lippoldt

Louis G. Solo - 19/07/2017 AccorHotels certified review
« A very comfortable hotel. »

The hotel provided all the convenience one would expect, including an office safe deposit box.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis G., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Seebauer

Anonymous Couples - 17/07/2017 AccorHotels certified review
« Very good »

The nice view from the room windows was a bonus. As to the room itself it was surprisingly good for an Ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa S., We very much appreciate your comments regarding your stay at the ibis Erfurt Altstadt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Seebauer

John L. Couples - 08/07/2017 AccorHotels certified review
« Great location, wonderful staff, secure garage. »

Extremely happy with our stay, very friendly and helpful staff on reception, large room with all facilities, very fast wi-fi connection, excellent breakfast buffet. Location excellent for the town centre. We will certainly stay here again when passing through Erfurt!

Family - 22/06/2017 TripAdvisor review
« Ibis Charge Policy Stinks »

I had paid Ibis for a one night's stay when I made a booking in January 2017. The booking was for June 18. The day before arrival Ibis sent me an email inviting me to check in online. I did this, entering a lot of personal info, including my credit card number that was supposed to help with incidentals. Well, Inis (Accor) immediately charged my card 60 euros. They should not do that! I did not have any incidental charges other than a 3 euro city tax on the room. Think I will get 57 euros refunded? Desk clerk did not know. She just kept telling me I could pay the 3 euros. Aargh!

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for taking the time to evaluate our house. We are sorry that you did not have any better experiences with our online check in. When you check in online, all the data required for a check in are requested. So they only have to sign on the spot. Since they not only checked in online but also the fast check out chosen. In this case, an amount is automatically reserved for your credit card for special services so that you do not have to pay for the checkout. You can check in and out next time normally. best regards Stefanie Seebauer

Gary J. Couples - 21/06/2017 AccorHotels certified review
« Poor English understanding on part of staff »

Aggravating. Payment issue.

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