Hotel - Novotel Twin Waters Resort Sunshine Coast
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Novotel Twin Waters Resort Sunshine Coast Hotel

3.5/5 3,647 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Jacuzzi
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Golf course 18 holes  (Nearby)
  • Beach and water sports
    • Kayaking
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental (Paying)
    • Outdoor sports
    • Archery (Paying)
    • Billiards/Snooker
    • Jogging track
    • Table tennis
    • Volley ball facilities


  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11.30am - 10pm
    • Opening hours : Week-end 11.30am - 10pm
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine (Paying)

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed fora relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, tea and coffee facilities and an ensuite.

  • 361 rooms
  • 361 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • Video games on TV in room
    • Iron in room
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 18,149 reviews

Our guest reviews for Novotel Twin Waters Resort Sunshine Coast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,647 reviews
Couples - 24/03/2019 TripAdvisor review
« Great stay »

We really enjoyed another great stay at Novotel Twin Waters . Great location , great accommodation , great facilities and friendly helpful staff . We can definitely recommend this hotel and will certainly return .

Jennifer S. Families - 21/03/2019 AccorHotels certified review
« Staff were good. Room okay need updating not enough car parking available. »

Easy check in and out. Room clean

Rachelle Business - 21/03/2019 AccorHotels certified review

Beds very comfortable, facilities for conference good. Food amazing

Christian D. Business - 21/03/2019 AccorHotels certified review
« awesome - excellent staff »

superb, we had special needs for our sty and all staff went out of there way to accommodate us

Mychel Business - 21/03/2019 AccorHotels certified review
« Fantastic Food, Service and Location »

The staff did everything to make our stay well above average. Nothing was too hard, everything was done with genuine warmth, kindness and a desire for excellence. Thank you Novotel Twin Waters.

Russ Couples - 21/03/2019 AccorHotels certified review
« An enjoyable stay »

I thought it was a fantastic experience, right from check in through to departure. Facilities and surrounds were exceptional.

Ross A. Families - 21/03/2019 AccorHotels certified review
« A wonderful resort and an excellent room »

Very relaxing with a great array of options with food and entertainment

Victoria Business - 21/03/2019 AccorHotels certified review
« An excellent resort »

Very good accommodation and excellent food, staff extremely courteous and helpful

Danielle Families - 21/03/2019 AccorHotels certified review
« Great family holiday »

Kids loved the water sports. The buffet breakfast had so many options.... Was delicious

Tessa Families - 20/03/2019 AccorHotels certified review
« Great »

Man at front office was great first point of contact

Anonymous Couples - 20/03/2019 AccorHotels certified review
« Service was great ,just getting dated and needs repairs eg guttering. »

Friendly and nice time.Pitty about the weather.

Anonymous Couples - 20/03/2019 AccorHotels certified review

The room was clean and comfortable. Didn’t like the shower in the bath. We are older and found it quite dangerous. Menus,need to change more often.

H Couples - 20/03/2019 AccorHotels certified review
« Great Resort »

We attended for a friends wedding. Price for room was great, staff were wonderful. Buffet breakfast was overpriced but I guess you expect that at a resort. Our room was what we expected for what we paid however definitely in need of a thorough clean as you can tell just the basics had been done for a little too long. Eg mould in the corner of the bathroom and under the bed was super dirty. We did thoroughly enjoy our stay and would highly recommend it for family’s with children. The wedding was amazing held at Lily’s. such a fantastic job done by the resort. All in all would stay again but maybe we would pay more for a better room.

Anonymous Couples - 20/03/2019 AccorHotels certified review
« expected »

Nothing to complain about

C.g. Families - 20/03/2019 AccorHotels certified review
« A very pleasant and enjoyable short break »

The stay was peaceful and restful

Janene G. Couples - 20/03/2019 AccorHotels certified review
« Not really for couples »

We had a nice enough stay for my birthday but it wasn’t a relaxing couples weekend. My vision of sitting around the pool relaxing with a nice cocktail didn’t happen as it was far too busy with many children/ families around the pool area. We didn’t even bother going. A bit disappointing....

Anne A. T. Couples - 20/03/2019 AccorHotels certified review
« We celebrated a wonderful wedding however as a guest there is work to be done »

10/10 for all staff we encountered. The room - hot water was barely warm, we showered without turning on the cold and it was just bearable - Room 101. The cooked components of the buffet breakfast were very average. Food was cold, eggs very watery and flavourless - both the poached and the scrambled. bacon was dreadful - not cooked enough to make it chewable. Very over priced for the selection. The breakfast room itself is well over due for a makeover. The white bench seats were putrid, not just dirty! The chairs generally are all well past their use by date. The signage around the resort is very lacking. As we were part of a wider group, many of us found ourselves going round in circles trying to find others rooms. Lastly, dinner at the Aqua bar on Sunday evening was so bad we sent it back and went without dinner. Thanks to the manager who refunded the price in full for the meal. All in the the resort is looking tired and in need of a major freshen up. As for the wedding, the venue had to be moved due to weather. Guests were told they would be notified and we not. When the ceremony finished, the bridal party returned to the arbor for photos and the flowers had already been removed - we hadn't even left the room! In stark contrast the wedding breakfast was excellent. The food was first class as were the staff. Again the venue needs some TLC - curtains hanging off hooks around the windows really detracts from what should have been a great photo opportunity showcasing Lily's.

Margaret W. Couples - 20/03/2019 AccorHotels certified review
« After initial disappointment with room allocation we enjoyed our stay. »

We were reallocated a ground floor suite (which we requested on booking 2 weeks in advance) but it was a long walk to the reception area. The TV in our suite was not working but we discussed our concern with the Duty Manager who was very helpful and gave us a credit on our suite cost. It would be nice to have an "adults only" bar where one could enjoy a quiet drink and listen to music without children running around

Gayle C. Couples - 19/03/2019 AccorHotels certified review
« Nice weekend getaway »

Accommodation was lovely but food not so good. Breakfast was wonderful but food from the grab n go was not cooked properly and was unfit for eating.

Katlady Couples - 19/03/2019 AccorHotels certified review
« Great experience »

I booked Novotel twin waters hotel for my anniversary with my partner and we were so glad we chose the hotel. The room is decent size with lovely lagoon view. The hotel provides family-friendly complementary activities. Food in buffet is good too. The staff are very professional and friendly. Overall it was such pleasant stay and I would definitely come back for our next trip and recommend it to our family n friends

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