Hotel - Novotel Twin Waters Resort Sunshine Coast
Novotel Hotel Novotel Hotel

Novotel Twin Waters Resort Sunshine Coast Hotel

Our hotels AccorHotels
3.5/5 3,436 reviews
All hotels in Twin waters
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 134.00 AUD Non member rate
From 134.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Golf course 18 holes  (Nearby)
  • Beach and water sports
    • Kayaking
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental (Paying)
    • Outdoor sports
    • Archery (Paying)
    • Billiards/Snooker
    • Jogging track
    • Table tennis (Paying, Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11.30am - 10pm
    • Opening hours : Week-end 11.30am - 10pm
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine (Paying)

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed fora relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, tea and coffee facilities and an ensuite.

  • 361 rooms
  • 361 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • Video games on TV in room
    • Iron in room
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 14,125 reviews

Our guest reviews for Novotel Twin Waters Resort Sunshine Coast

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 3,436 reviews
AccorHotels certified review
Anonymous Families - 15/06/2018
« Unprofessional »

Unprofessional money grabbers trying to sell a product for a ridicules price When we politely stated thanks but NO thanks to a very very very unprofessional immature young boy called Jonathan then turned his aggressive side in shouting to his boss that we were OUT how unprofessional NEVER AGAIN what an absolute clown!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karan P., Thank you for taking the time to tell us about your experience at the Novotel Twin Waters Resort Sunshine Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Candice. Families - 15/06/2018
« Feels like home »

Staff were friendly particularly Catherine a waitresses at breakkie and Grace a chef and Wendy a barista these staff made my stay enjoyable and they are a asset to your hotel. Cant fault customer service and house keeping is great, rooms just need an upgrade and it would be nice to have new appliances not stained ironing board covers and cracked lampshades for example.

AccorHotels certified review
F. Couples - 15/06/2018
« Poor »

Our room 301, 12 June 2018, was tired, scruffy, dusty and unwelcoming. I needed to catch two little crawly bugs of some sort walking across the tiles. The refrigerator was so noisy sounding more like a diesel engine not a fridge which kept us awake most of the night. The bath had a tide mark from someone elses use. None of the above is what I expected, nor should have experienced. I was very much looking forward to taking my wife there but have been let down terribly by your hotel. Such a disappointment to both myself and my wife for what was to be a much needed getaway for the night for us both.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgar F., Thank you for taking the time to tell us about your experience at the Novotel Twin Waters Resort Sunshine Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Philip C. Business - 15/06/2018
« A quiet and comfortable resort »

I stayed for one night while in Maroochydore on a business trip and I was satisfied with my experience .

AccorHotels certified review
Steve Families - 15/06/2018
« Relaxing »

Staff were fantastic

AccorHotels certified review
Ken C. Couples - 15/06/2018
« An excelent short break »

Nice

AccorHotels certified review
Simon R. Business - 15/06/2018
« comfy room choice of three restaurants very friendly and sociable staff »

as above

AccorHotels certified review
Joshua K. Families - 15/06/2018
« Room felt run-down so not special for my kids. »

Good staff. The lagoon is great with the complimentary activitys. My children found heaps of cigarette butts in the gardens near the room we were in, which was a terrible look.

AccorHotels certified review
Zarah S. Couples - 15/06/2018
« Relaxing getaway »

Spoilt with vouchers (drinks and activities) because of our anniversary but did not have time to use activity voucher as we stayed one night. Drinks however were worth it.

AccorHotels certified review
Sachin G. Families - 15/06/2018
« Good »

Satisfactory

AccorHotels certified review
W. Couples - 15/06/2018
« OK Expereience »

OK, but facility looking a bit tired

AccorHotels certified review
Liz D. Friends - 14/06/2018
« WIGWAM LADIES GOLF STAY »

We had a very pleasant stay, rooms were comfortable, shower was lovely and hot and our meal in the restaurant was tasty and affordable.

AccorHotels certified review
Marion Couples - 14/06/2018
« Would stay again »

We found the room spacious, with all the necessary facilities. The bed was comfortable & the shower hot, which is most important. The only negative was somebody staying close by who spent half an hour (during the night) opening & closing their door - frequently & quite noisy.

AccorHotels certified review
Anonymous Business - 14/06/2018
« Okay - very wet and cold night - and the accommodation was a bit draughty »

Okay

AccorHotels certified review
Chanel H. Couples - 14/06/2018
« Clean and comfy »

The receptionist is very friendly and helpful. The room is tidy, clean and comfy. We are happy with our stay. As Accor plus member, there is only one thing we were not happy about is we can't use Accor card for breakfast buffet, it's only available for platinum members?! That's not fair. Otherwise, overall is great.

AccorHotels certified review
Scott W. Business - 14/06/2018
« Satisfactory Business Trip »

Facilities were good, staff were friendly and professional and rooms were modern and clean.

AccorHotels certified review
Davina G. Couples - 14/06/2018
« Enjoyable - love the open spaces with all the gardens. »

Enjoyable, although I do feel the complex could do with a refurbishment. I fully support your environment policy with the room cleaning credit - great idea!

AccorHotels certified review
Henry A. S. S. Couples - 14/06/2018
« Would stay again, very well set out resort. »

Room, very clean and quiet. Bed not very good, both of us kept waking up and woke up with sore backs? Dining ( dinner & breakfast ) very good, enjoyed the experience. Would like to come back and maybe bring the grandchildren. All staff that we interacted with were all very approachable and polite.

AccorHotels certified review
Neville B. Business - 13/06/2018
« Top of the pops. »

Really good. Super courteous and helpful staff.

AccorHotels certified review
Fls Business - 13/06/2018
« Mrs »

I stayed for 2 nights. The first night (Saturday) was very noisy as 'loud' guests were talking loud in the middle of the night waking me up. Not many options to east as the hotel was full due to the conference that I went to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siu Reis, Thank you for taking the time to tell us about your experience at the Novotel Twin Waters Resort Sunshine Coast. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My sincere apologies for the discomfort caused with the noise Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 134.00 AUD Non member rate
From 134.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 560 m The Sebel Twin Waters
The Sebel Twin Waters
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.5 km The Sebel Maroochydore
The Sebel Maroochydore
From
From 206.00 AUD Non member rate
From 206.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 23 km The Sebel Pelican Waters Resort
The Sebel Pelican Waters Resort
From
From 204.00 AUD Non member rate
From 204.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 27 km The Sebel Noosa
The Sebel Noosa
From
From 233.00 AUD Non member rate
From 233.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TWIN WATERS
See rates