Novotel Twin Waters Resort Sunshine Coast Hotel 4 stars

TripAdvisor rating 3.5/5 3,696 reviews
Novotel Twin Waters Resort Sunshine Coast
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Hotel extras

  • Onsite Cafe, Bar and Buffet Restaurant

  • Private saltwater lagoon

  • Walking distance to the patrolled surf beach

  • Le Club AccorHotels members save on resort beverages with MyGlass

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Jacuzzi
  • Services for children
  • Golf course 18 holes (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Twin Waters Resort Sunshine Coast

270 Ocean Drive
Sunshine Coast
4564
twin waters
australia

Tel: +61754488000

Fax: (+61)7/54488001

Contact email

Check-in from 14h00

Check out up to 10h00

  • MAROOCHYDORE :   BUS TERMINAL DOMESTIC AIRPORT

  • By plane

    MAROOCHYDORE At 9.7km / 6.03 miles

  • By plane

    SUNSHINE COAST AIRPORT At 9.7km / 6.03 miles

  • By train

    NAMBOUR At 20km / 12.43 miles

GPS :-26.631233, 153.097443

Our accommodations

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed for a relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, tea and coffee facilities and an ensuite.

Resort Room 1 Queen Bed Garden View

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Resort Room 2 Double Beds Garden View

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Resort Room 1 Queen and 1 Single Bed Garden View

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Resort Room 1 Queen Bed Lagoon View

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Resort Room 2 Double Beds Lagoon View

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Resort Room 1 Queen and 1 Single Bed Lagoon View

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Lagoon view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

1 Bedroom Suite 1 King Bed Garden View

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

1 Bedroom Suite 1 King Bed Lagoon View

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Overwater Lagoon Suite 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 75
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

2 Bedroom Suite 1 King 1 Queen 1 Single Bed Garden View

  • Max. number of persons: ‌7
  • Area: From 77
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

2 Bedroom Suite 1 King 1 Queen 1 Single Bed Lagoon View

  • Max. number of persons: ‌7
  • Area: From 77
  • Views: Lagoon view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron
  • TV room service ordering(...)

Our restaurants and bars

GRABIT & GO COUNTER

Type of cuisine: Other cooking style

An innovative takeaway option. Orders can be phoned through and collected at the entrance to Nouveau Restaurant. Served in takeaway containers, the food can be enjoyed anywhere around the resort. Room delivery is available for an additional fee.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DELI CAFE

Type of cuisine: Cafe

The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOUVEAU RESTAURANT

Type of cuisine: International

Nouveau Restaurant is a cosmopolitan buffet style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast and dinner, serving lunch on weekends only. Bookings recommended for groups of 8 or more

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AQUA LOUNGE AND BAR

Photo non contractuelle / Strictly non binding

The activity centre of the resort, Aqua Lounge + Bar is a stylish sports bar which offers an all day snack menu. It is the ideal place to catch up on recent sporting activities with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,125 m²

  • Maximum capacity: 1,400 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Novotel Twin Waters Resort Sunshine Coast

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

19,637 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,696 reviews

Nice hotel and has great potential

TripAdvisor rating 3.5/5

Johaneso888 Family - 16/07/2019 TripAdvisor review

The buffet breakfast restaurant has lots of variety and range and they always replace the empty food very quickly. All the food are fresh and delicious. Room needs a bit of TLC but not bad. Excellent parking and very friendly staff. Had a very pleasant stay. Strongly recommended.

Top family resort

TripAdvisor rating 3.5/5

47_Pete Family - 15/07/2019 TripAdvisor review

Both the kids and parents are well served by the resort. Plenty of organised and independent activities for the children and adults to keep everyone as busy or relaxed as they want to be. Rooms are clean, fresh and well serviced. The two restaurants are reasonably priced and provide good quality meals. Nouveau's breakfast buffet and dinner "Carte Buffet" should not be missed and the dinner sweets offerings are excellent. Staff are friendly and attentive. Great service culture demonstrated throughout.

Lovely Family Location

TripAdvisor rating 3.5/5

AccorMemberForever Family - 14/07/2019 TripAdvisor review

This is my 3rd time at this hotel and I do enjoy the stay. The hotel itself is a bit dated and in desperate need of room upgrades etc although they are starting work in the lobby and reception so hopefully the rooms etc will follow. Despite the accomodation being a bit dated, the location and staff make up for this in the food offerings and lovely and friendly service. There is no complaint in this area with Staff being some of the friendliest out of all the Accor Hotels. Would love to stay for a longer period to enjoy the hotel activities and location more on the next visit.

Short stay but very happy

Customer review rating 4.1/5

Katie Families - 11/07/2019 AccorHotels certified review

Fantastic- service(reception when called last minute to make reservation and on check in/out considering reception was under construction , bar staff) and room. Good food overall however pizzas could be better for what is charged.

A pleasant break, room a little tires, staff very good

Customer review rating 4.1/5

Denis S. Couples - 11/07/2019 AccorHotels certified review

Upgrade works to reception and adjacent areas was inconvenient but understood - reception and restaurant staff coping well. Upgrade to lagoon suite (464) was appreciated. However, not having occupied one of these for a number of years did show up how "tired" these have become - carpet in poor condition, TV in bedroom had no audio (reported on departure), external timber and paintwork in poor condition. Whilst no inconvenience was experienced the fact that the room cards were not programmed for the final morning of the stay could have been an issue.

Great location shame about the building work and very poor signage

Customer review rating 4.1/5

Jeffrey H. Families - 11/07/2019 AccorHotels certified review

Was a great location as it always is but the finer details did let you down.

Excellent facilities

Customer review rating 4.1/5

Brenda Families - 10/07/2019 AccorHotels certified review

As I had my granddaughters with me the activities were ideal.

Pretty good

Customer review rating 4.1/5

Paul Families - 10/07/2019 AccorHotels certified review

Weather played havoc with us 3 out of the 7 days but appart from that, it was pleasant

Excellent setting, excellent restaurant, very friendly ,helpful staff, accommodation just average.

Customer review rating 4.1/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

Excellent setting, excellent restaurant, very friendly ,helpful staff, accommodation just average.

Lack of information

Customer review rating 4.1/5

Michael W. Couples - 10/07/2019 AccorHotels certified review

Disappointing, the website stated there was work taking place which was confined to the lobby area this was not quite correct as it affected more than that, the cafe and bottleshop was almost none existent and was situated in the corner of the restaurant with very little on offer. There was a lot of entertainment for children but nothing for adults except one night (saturday) where ther wa sa very quiet one man guitarist tucked away near the end of the bar. We went into the restaurant for breakfast on our first day to find it was $35.00 per head (my wife would probably mange $5.00 to $10.00 worth of food) we were told there was no continental or cheaper offerings available? We then went for dinner that evening and found that there was a fixed price buffet menu of $48.-00 per head Meaning $96.00 for dinner and $70.00 for breakfast would have been half of my fortnights pension in one day??? so went to eat in the aqua bar, the food was not the best probably because they were so busy due to the high restaurant prices. We felt forced to hire a car to go off the resort for entertainment (things to do) and food.

Very Satisfied

Customer review rating 4.1/5

Warren V. Business - 10/07/2019 AccorHotels certified review

Very good although we should have been told when booking the works going on around the Resort.

mr and mrs F and J C.

Customer review rating 4.1/5

Janette C. Couples - 10/07/2019 AccorHotels certified review

we were very dissapointed with our stay this time. We were not told about the renovations that were happening and it really spoilt our stay there this time.Also the buffet was not happening each night that we were there.We have been staying at your resort for 15 years and have never had a problem before and have always enjoyed our time there but this stay was not the same

Friendly staff; great location

Customer review rating 4.1/5

Jan Couples - 10/07/2019 AccorHotels certified review

From check in to check out the experience was fabulous. Staff friendly & helpful, setting quiet and tranquil with plenty of actvity options available. We especially enjoyed sailing the hobi-cats on the lagoon. Woukd definitely stay again.

Only issue was with Dinner. Every thing else was great.

Customer review rating 4.1/5

Janet M. Couples - 10/07/2019 AccorHotels certified review

The Duck on the Dinner Menu ( we were informed that it had been cooked for 50 hours ) was unable to be cut , let alone eaten. The Dining room Manager refunded our meal.

Beautiful, peaceful environment, room was clean and functional

Customer review rating 4.1/5

Sabrina F. Families - 10/07/2019 AccorHotels certified review

Enjoyed the experience, pool and lagoon area. Staff were fantastic Unfortunately not enough eating out options, couldn't get a table or something to eat (both breakfast and dinner) due to long waits and over-crowding. Construction was not ideal -but not a major thing to complain about.

Short stop

Customer review rating 4.1/5

Doobi N. Families - 10/07/2019 AccorHotels certified review

Top service nice staff

Nice area. Didn't know about renovations when booking. Room was average.

Customer review rating 4.1/5

Brett H. Families - 10/07/2019 AccorHotels certified review

Staff were great. Room clean was very average. Excess cardboard garbage not taken out. Blood stain on floor near toilet, due to bad finger cut, not cleaned up. Had issues with a mother and 3 kids next door (407) continuing to let door slam all hours. (As early as 6.40am and as late as 10.10pm) I did complain eventually. Doors closing mechanism should be looked at. Too loose. The room lacked lighting in general, including one side of the bed. No bedside table on left hand lying side of bed, when there is enough room to put one. For a Novotel establishment, the room was fairly disappointing. The delivery charge to the room for food of $7.50 wasn't appreciated either.

A nicely presented one stop shop for relaxation, dining and activities, with great beach access

Customer review rating 4.1/5

Keven A. I. Couples - 09/07/2019 AccorHotels certified review

Relaxed and with the wet weather could focus on dining and indoor relaxation - pool and pinball

Customer review rating 4.1/5

Anonymous Couples - 09/07/2019 AccorHotels certified review

Disappointin

Ok stay

Customer review rating 4.1/5

Jasmine B. Couples - 09/07/2019 AccorHotels certified review

Over all the stay was ok. We were staying through a special deal with the AVC, so very glad we only paid the price we did. Upon booking we were not notified that the hotel was undergoing renovations, so that was a little disappointing, the room had no spare pillows and no mini bar which was also frustrating. The breakfast was included in our room rate and the buffet had a great selection

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