Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,159 reviews

Novotel Sunshine Coast Resort - Image 1
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,159 reviews

TripAdvisor Rating  3.5/5  328 reviews

Better elsewhere

TripAdvisor rating 2.0/5

Escape45962893718 TripAdvisor review

You will find better elsewhere. The rooms are very old & out dated. Room 137 was a disgrace. The bed sunk in the middle making for a very uncomfortable experience. The vanity had a very large crack along the basin. I was meeting up with my daughter & 2 grandsons. We ordered dinner & explained twice that the first part of our order was to be an entree. No it all came out together! That is not acceptable even in the cheapest restaurants. The highlight was the breakfast. WOW it was amazing.

Dated rooms

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

It was a nice time because we travelled with relatives but the rooms were very old looking, no where to fill water bottles with cold water though a “family friendly” resort and no lifts which meant we have to carry our pram up and down stairs to get to our room with young children. The pool was icy cold, colder than average and food was not great so we ordered delivery from external places. Sadly, I wouldn’t rush back.

Value for money

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

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Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I’m Missing a bunch of points from breakfast and food

Horrible experience

Customer review rating 1.0/5

Lana Families - Confirmed reviews ALL

There was a lady in the room next to mine yelling and screaming all night. Security came but did little about it. I had a horrible night's sleep. The next morning, I mentioned it to the female staff member at the front desk and she said "yeah well I haven't had time to read the logs yet soooo... just the bottle of wine for $40 then?" Absolutely appalling. It was my fourth time at this resort and it was starting to feel like home but now my entire feeling towards the place had changed for the worse. Not to mention that the pool area was disgusting. The bar staff were too busy to collect empty cups and plates and there were food scraps everywhere. Everything was saturated and it felt yuck.

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Other web-users rate our hotel

  • 961 reviews 8.3/10 Location
  • 2,574 reviews 5.7/10 Room
  • 2,227 reviews 7.2/10 Service
  • 34 reviews 4.3/10 WiFi
  • 1,407 reviews 4.9/10 Food
  • 801 reviews 4.4/10 Cleanliness
  • 768 reviews 5/10 Comfort
  • 633 reviews 8.2/10 Breakfast

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