Hotel - Novotel Madrid Campo de las Naciones
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Novotel Hotel

Novotel Madrid Campo de las Naciones Hotel

C/Amsterdam, n°3  Campo de las Naciones 
28042  MADRID
SPAIN

1,030 reviews
TripAdvisor Rating Based on 1,030 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • 100% non-smoking hotel
  • MADRID-BARAJAS
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 06:30-23:30

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 246 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Computer
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,985 reviews

Our guest reviews for Novotel Madrid Campo de las Naciones

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,030 reviews
Certificate of excellence 2016
AccorHotels certified review
Maite S. Families - 14/07/2017
« Simply perfect 👌🏻 »

A very welcoming hotel with very professional and courteous staff. Nice clean room and bathroom. Wonderful breakfast with all the staples and more. Room service was prompt and the food was great! We travel to Europe every summer with the last part of our trip spent in Spain to visit family. We always stay here or next door at the Pullman to spend the night the day before flying back to the USA. It's location is very convenient to airport & it provides a shuttle service to and from airport every 20 minutes.

AccorHotels certified review
Vk Business - 14/07/2017
« Pleasant stay with perfectly arranged breakfast »

The room itself was good and the automatic blinds in front og the window was very much appreciated. For the breakfast there was a lot of choice. Very good breakfast.

AccorHotels certified review
Bruno Business - 08/07/2017
« Great »

Water from the shower was not hot enough even after 5min waiting

AccorHotels certified review
Carlos Families - 06/07/2017
« GREAT PEOPLE »

I FEEL VERY WELL CONSIDERED

AccorHotels certified review
Bing Families - 03/07/2017
« Bing »

Easy to check in. Missed the last shuttle to the hotel as my flight was delayed

AccorHotels certified review
Miguel Business - 30/06/2017
« trato excelente »

Agradable

AccorHotels certified review
Anonymous Business - 29/06/2017
« OK »

room, OK, hotel OK, service at bar slow, wifi slow

AccorHotels certified review
Blake Business - 27/06/2017
« Convenient Location »

All of the staff was very friendly, breakfast was fresh and good. The location was perfect for events at the IFEMA and the metro was right there as well.

AccorHotels certified review
Jose R. Couples - 27/06/2017

ROOM & BREAKFAST WERE OK IN GENERAL. I ONLY FOUND NO EASY TO SET UP THE TEMPERATURE IN THE ROOM (IN FACT I DIDN'T GET A TEMP HIGHER OF 22 ºC...)

AccorHotels certified review
Anonymous Families - 26/06/2017

We've stayed at this Novotel prior to our return to the United States for perhaps 7 years, and I regret to say that the quality our experience has deteriorated, particularly in the last 2 years. On this last trip only one of the two swimming pools was left open after the early afternoon, and in that despite being packed with peope there was no bar service and very few umbrellas. Later in the evening, the estaurant was closed and we had to dine in the bar. In our room, the bathtub was unacceptably slick, and in fact my wife slipped and cut her eye. After finally rousting someone to the desk in the reception, we were distressed to learn that they couldn't even offer the most rudimentary first aid materials. Finally, a flashing light blinked off an on throughout the night. I'm afraid that in the future we'll have to look elsewhere for a place to finish our vacations.

AccorHotels certified review
Anonymous Business - 25/06/2017
« Everything a hotel should be »

Perfect stay from check in to check out

TripAdvisor certified review
Friends getaway - 09/06/2017
« comfortable room, professional staff »

It was a good hotel with a shuttle to and from the airport that ran every half hour. The bed was not too hard, the room was clean, the shower required a little thinking about to figure out what was hot and what was cold, but it could be done. Only thing that disturbed me: this is the only hotel I've ever stayed in in Spain that didn't have a continental breakfast.

AccorHotels certified review
Ricardo M. Business - 05/06/2017
« Excellent location for the congress center but rooms are needing an update »

The overall service was good and the breakfast was excellent. The room was not up to Novotel usual standards.

AccorHotels certified review
Anonymous Business - 05/06/2017
« Just like home »

Always stay at this hotel, mainly for the loyalty program and the friendly staff.

AccorHotels certified review
Sergio C. Couples - 03/06/2017
« Best for transit »

Pool is lovely. Room modern and comfortable. Staff is friendly

AccorHotels certified review
Anonymous Business - 30/05/2017

I only stayed one night, but room is clean. Hotel is modern with facilities you would expect. I left something behind in the room and was pleased to find it had been found and will be held for me.

AccorHotels certified review
Anonymous Business - 26/05/2017
« All okay, but a bit old and worn »

Overall good. Breakfast was great. staff were friendly. Decor would benefit from upgrading/re-doing

TripAdvisor certified review
Business - 24/05/2017
« Below average property »

I've stayed at Accor properties now for over 10 and have earned Platinum status. I staayed at this hotel due to its Proximity to the Madrid conference center. While they are rated 4 star I would say 3. The bed and pillows were unconformtable, bathroom with mold in grout and bad smell coming from the drains. The breakfast room is chaotic, disorganized and frequently out of routine things. Lastly the check out took 20" requiring my assistance providing my confirmation so I would get the promised rate and help with the math required to come to the correct total. I would say avoid this property.

AccorHotels certified review
Steve O. Business - 22/05/2017
« Less than satisfactory experience »

This hotel is 3 star NOT 4 on International standards. Uncomfortable bed and pillows, scratchy towels( which exfoliate), bathroom which has mold in shower and sewage smell from the drains, chaos in the lobby and restaurant during breakfast. It took 20 minutes to check out requirning 2 clerks and extensive help from me clarifying and redemonstrating my reservation confirmation to get the correct agreed upon rate.

AccorHotels certified review
Reyes C. V. Families - 22/05/2017
« Excellent!!  »

Very pleasant. The personnel extremely professional and friendly. Very good site, with shopping facilities, restaurants and public transportation to the city center.Shuttle from/to the airport. This has become my favorite hotel in Madrid.

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