Hotel - Novotel Madrid Campo de las Naciones
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Novotel Hotel

Novotel Madrid Campo de las Naciones Hotel

C/Amsterdam, n°3  Campo de las Naciones 
28042  MADRID
SPAIN

1,064 reviews
TripAdvisor Rating Based on 1,064 reviews
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From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • 100% non-smoking hotel
  • MADRID-BARAJAS
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 06:30-23:30

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 246 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 246 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Computer
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,229 reviews

Our guest reviews for Novotel Madrid Campo de las Naciones

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,064 reviews
AccorHotels certified review
Garry Families - 20/09/2017
« Our brief stay was very comfortable »

Following a conference, my daughter and I stayed two further days and nights to visit Madrid. We wanted a hotel close to the airport with easy access (by metro) to the city. The hotel met our requirements very well.

AccorHotels certified review
Cvdbd Business - 19/09/2017
« Easy welcoming check in. Clean quiet comfortable room. »

Great. As expected.

AccorHotels certified review
Omar Business - 19/09/2017
« Very decent hotel next to IFEMA »

Very nice hotel, welcoming staff, spacious room. Clean with nice, fresh and varied breakfast. Great location for IFEMA and airport with half hourly free airport shuttle. Pool looked nice (it's on 1st floor terrace) but no gym on site, have to walk about 15 minutes away, I didn't have time to use it.

AccorHotels certified review
Sixto Business - 18/09/2017
« NOVOTEL IN THE WORLD IS 4*, THIS ONE LOOKS 3* »

Was ok, silent room. Calm area to walk, good underground connection. Nothing to complain.

AccorHotels certified review
Kevin G. Business - 15/09/2017
« Excellent »

Fine, hugely helpful polite staff, comfortable room, all good

AccorHotels certified review
Damien Business - 15/09/2017
« Nice and pleasant »

Rooms are quite modern and the service enjoyable

AccorHotels certified review
Charlotte C. Friends - 11/09/2017
« Good product »

A great experience share with my friend for a relaxing stay. The room is enough big then the breakfast very good. Regarding the swimming pool are perfect, it is a brillant idea to share the swimming pool between the 2 hotels

AccorHotels certified review
A. B. Business - 10/09/2017
« hotel is not clean, updated or pleasant »

i stayed here one night during a recent conference for promixity/convenience. the hallways were dirty, the room, smelled like paint/chemicals, the bathroom floor was stained, the toilet seat was broken, there was no conditioner in the bathroom, the couches I the lobby are very worn.

AccorHotels certified review
Dr W. A. L. H. Business - 04/09/2017
« Stayed with my husband while therefrom New Zealand for World Dental Congress »

I travelled with my husband so that I also could have a holiday. We stayed 4 nights at the Novotel. The room was nice but I wasn't feeling well and I had to listen to workman drilling holes in the walls for renovations for four full days. I couldn't sleep in, couldn't have rest in the afternoon it went on until 7 pm at night and got very very anxious. When I phoned reception at least 3 times they said. There was nothing they could do and they would be finished by Sat. I said I was going Sat. I feel you should have told us about this planned work (putting new TVs into the rooms??) if we were to have to put up with that noise. I wished we had stayed at the Pullman or somewhere else. Next time it would be courteous to at least warn your guests. ......disappointed Accor member!!

AccorHotels certified review
Sam S. Business - 02/09/2017

first 2 days a lot of noise but later was good

AccorHotels certified review
Peter Business - 01/09/2017
« Tired »

Check in and check out were excellent. The room was very tired indeed. There were draws that did not fit into cabinets and a large (30cm x 30cm) section of paint on the ceiling had fallen onto the floor before I checked in. Nobody had cleaned it up.

AccorHotels certified review
Anonymous Families - 31/08/2017
« Normal »

Aceptable

AccorHotels certified review
Elisa M. Solo - 28/08/2017
« Just the perfect stay! »

Even if I only spent one night in this hotel, I really loved my stay. From the arrival to the check out all the staff took really good care about me. The room was incredibly clean and really well located. I will come back in this hotel for sure when I'll be back in Madrid!

AccorHotels certified review
Nick G. Families - 26/08/2017
« Apart from the room all was okay »

Our room had brown stains on ceiling around the air conditioning, a puddle on the floor on our first morning from the air conditioning (fixed quickly once we noticed and told staff), smelt of smoke whenever we returned to it, plug in sink didn't work, and the coldest level of air conditioning was not very effective with maximum fan. Aside from the room the stay was generally good with a good location and breakfast. On our first night (23/8 11:22pm) a member of the barstaff charged me in GBP on my creditcard when I specifically said Euros. It was only a small 10.40 Euro bill, but I don't appreciate this practise of making extra money from guests (it's not a convienience to pay in GBP) and for me it reflects negatively on how Novotel makes extra money from its customers. I paid cash on all other transactions after this. After our experiences, if we were to stay in the area again, we would choose a different hotel.

AccorHotels certified review
Rachel Families - 17/08/2017
« Comfortable, spacious room, friendly, helpful staff and a great breakfast! »

We only stayed one night but wished we were staying longer. The only negative was that arriving late in Madrid airport we seem to have missed the last bus to the hotel. The driver of the taxi didn't seem to know how to find the hotel, but we got there eventually! Unfortunately, because we were so late (midnight), the restaurant and bar were closed but that was not the fault of the hotel. The room was very spacious and comfortable for 4 of us. The next morning we thoroughly enjoyed our breakfast and found the young man on the reception desk extremely helpful. He took care of our luggage and explained how to get into central Madrid. It was an easy journey with the metro station being so close by. We were sorry not to be staying for longer.

AccorHotels certified review
Carlos Families - 15/08/2017
« Agradable »

positiva

AccorHotels certified review
Hannah Families - 12/08/2017
« Convenient and cheap »

Well situated near the metro station but be aware the station is Ferria de Madrid (L8) and not Campo de las Naciones as the website seems to imply. Good sized family room and excellent breakfast which was well stocked and staffed during our stay. Reception and breakfast staff were very friendly. The children loved the outside pool and it was great to be able to cool off after a day of sightseeing. There are building works going on in the hotel which we weren't informed about and whilst they tried to keep noise to a minimum there was some disruption in the day. Useful shopping a 10 min walk away and the metro runs until 11:30pm.

AccorHotels certified review
Charisse Families - 09/08/2017
« Great pools kids loved it »

Great little stop over...good pools x v kid friendly....needed seperate beds for kids tho not just a sofa bed. But lovely breakfast paid for 2..and had 4...book for breakfast there. Great staff. V helpful x

AccorHotels certified review
Amanda Families - 08/08/2017
« Beautiful environment with great service! »

We loved the room and the breakfast was fabulous! The pool was fun and was something we were looking forward to. The only downsides were 1) it wasn't clear to us right away that we could use both pools; 2) Then, after getting changed, we came back and found one of the pools closed (we thought both were open till 9pm); 3) the pool we used was very crowded. It was so crowded, it was hard to swim.

AccorHotels certified review
Rochel Families - 08/08/2017
« Good »

It was a nice stay, everything was basic, nothing exceptional. Our children didn't get the small gifts when we have done the check-in. In other Novotel we went before, they always got some small gifts at the reception. In general, the staff was helpful.

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