Novotel Madrid Campo de las Naciones Hotel 4 stars

TripAdvisor rating 4.0/5 56 reviews
Novotel Madrid Campo de las Naciones
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+ 25 Services
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Hotel extras

  • Open pool from May 25th to September

  • Family rooms

  • Metro next to the hotel "Feria de Madrid"

  • Next to IFEMA and Palacio de Congresos

  • Free airport trans. 6.30 to 23.30 every 30min (no service at 10.30 & 19.00)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MADRID-BARAJAS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre (Nearby)
  • Well-being
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3
Campo de las Naciones
28042
madrid
spain

Tel: +34917211818

Fax: (+34)91/7211122

Contact email

Check-in from 14h00

Check out up to 12h00

  • CANILLEJAS-CAMPO NACIONES :   827 CAMPO NACIONES

  • NUEVOS MINISTERIO-CAMPO NACIONES :   122-112-104 CAMPO NACIONES

  • NUEVOS MINISTER - CAMPO NACIONES :   8 FERIA DE MADRID

  • By plane

    MADRID-BARAJAS At 4km / 2.49 miles - Shuttle free

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By plane

    TORREJON AFB At 10km / 6.21 miles

  • By car

    FERIA DE MADRID A-10 At 3km / 1.86 miles

  • By car

    FERIA DE MADRID M-40 At 1km / 0.63 miles

  • By train

    ATOCHA At 8km / 4.97 miles

  • By train

    CHAMARTIN At 5km / 3.11 miles

GPS :40.462482, -3.61447

Our accommodations

Spacious rooms refurbished in 2018, all of them with free Wi-Fi, kettle, safe, minibar, 55" smart TV, bathroom with shower or tub, hairdryer and eco-cleaning products.

Superior Room, queen-size bed with convertiblesofa

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Executive Room, queen-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

N'Room Room with double bed.

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Business Desk
  • Nespresso machine
  • Bathroom products

Junior Suite with lounge area

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Our restaurants and bars

BAR NOVOTEL

Photo non contractuelle / Strictly non binding

Serving market cuisine prepared using the best seasonal ingredients in their prime. The menu always features healthy Mediterranean dishes and fresh, local, sustainable produce.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 352

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 230 people

Find out more

Our guest reviews for
Novotel Madrid Campo de las Naciones

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,546 reviews

tripadvisor

TripAdvisor Rating 4.0/5

56 reviews

A mix of things I found really good and some things that need to be fixed (especially the state of the room)

Customer review rating 4.3/5

Jb Business - 08/09/2019 AccorHotels review

I really enjoyed the easy way to check-in/check-out, the breakfast and lunch where also easy going and well furnished. However, the room was not in a good state (smoke detector hanging on the cable, wood on the head of the bed was broken)

Dear Jacque: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our new way check in/out. I will share your comments concerning the state of the room with our team. Thank you again for sharing your experience, and we hope your next visit. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Great stay

Customer review rating 4.3/5

Iria Families - 07/09/2019 AccorHotels review

Great breakfast, clean room,staff was really nice and helpful

Dear Iria: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our good breakfast service. I will share your comments concerning our helpful staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Great Stay

TripAdvisor rating 4.0/5

a0c0nn0r Business - 06/09/2019 TripAdvisor review

As with all Accor hotels i have never had any issues. Food very good. Rooms secure and safe. Staff were exceptional and very helful. Bonus was the hotel had a pool so that was also put to use. Cant fault the hotel at all.

Dear Client: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Definitely not a four-star hotel

Customer review rating 4.3/5

Maria S. Families - 01/09/2019 AccorHotels review

The people at the reception were quite friendly and helpful, and the room was clean. We were even given a free welcome drink, as AccorHotels members. However, for a four-star hotel the toiletries were scarse (just shampoo, shower gel and soap; I asked for body milk but I was told they had run out of it). Nevertheless, the worst part of my experience was the fact that on the day of my departure, at around 9 am my door was opened by someone else. I was so scared that I went out of the room and asked one of the housekeepers. Her answer was “It was not me”. I got even more scared, and I asked her again if she had seen who was it. Then another housekeeper said it had been her. I would like to stress the fact that it was on the day of my departure and way before the departure time limit.

Dear María: We appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your good feedback about our friendly staff. I will share your comments concerning your experience with our housekeeping team; sorry for the inconvenience caused. Thank you again for sharing your experience. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Very convenient for the airport

Customer review rating 4.3/5

Lynda Families - 30/08/2019 AccorHotels review

Airport shuttle was helpful and access to Madrid via metro convenient. Food was average for dinner and breakfast. Room was comfortable. It would be good to see the hotel stop using plastic glasses

Dear Lynda: We very much appreciate your comments regarding your comfortable stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our shuttle service and location. I will share your comments concerning the plastic glasses with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Perfect location for a trip Madrid

TripAdvisor rating 4.0/5

AlanD15 Family - 28/08/2019 TripAdvisor review

We used the hotel as a base at the start and end of our holiday in August 2019. We did the same last summer and were even more impressed by the stay this time. The staff at the hotel were really friendly and once you stay elsewhere in Spain you soon realise you won’t get the same level of customer service everywhere. In terms of the hotel itself the facilities are very good and ideal for what we needed as a family of 4. The big bonus for us with a family was the pool, the location, decent size rooms and we all loved the recent revamp in the hotel lobby and bar / restaurant area. I would definitely recommend it for a short stay in Madrid whether it is a stopover at the airport, a football trip or just a weekend shopping. The metro is well connected so it is easy to get around Madrid.

Dear Alan: We very much appreciate your comments regarding your recommended stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your good feedback. I will share your comments concerning our friendly staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Great service

Customer review rating 4.3/5

Steve Families - 26/08/2019 AccorHotels review

Experience was excellent and all the staff were extremely friendly. Only problem was the transfer shuttle because it is small and at times cannot pick up passengers because it was full. One occasion I had to wait 2 hours and in the end had to get the metro.

Dear Steve: We very much appreciate your comments regarding your excellent stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Nice hotel

Customer review rating 4.3/5

Anonymous Families - 26/08/2019 AccorHotels review

A nice hotel..efficient and professional staff

Bonjour Azzedine: Nous vous remercions d'avoir partagé votre expérience et sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel “Novotel Madrid Campo de las Naciones”. C'est très motivant de recevoir des commentaires positives de nos chers clients, cela nous poussera à améliorer encore plus nos services et vous garantir une meilleure prestation lors de votre prochaine visite. Au plaisir de vous rencontrer bientôt. Bien cordialement. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Perfect

Customer review rating 4.3/5

Jose Families - 24/08/2019 AccorHotels review

Very comfortable, clean and good experience.

Caro Jose: Agradecemos os seus comentários no seguimento da sua estadia no Hotel "Novotel Madrid Campo de las Naciones". Foi com prazer que recebemos a sua opiniäo. Não deixaremos de partilhar os seus comentários com toda a equipa. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de que se hospede de novo connosco, queira aceitar os nossos melhores cumprimentos. Pedro Luis Arroyo Especialista em Clientes e Diretor de Desenvolvimento Sustentável

Great place to stay if you fly into Madrid, close to airport and Metro line.

Customer review rating 4.3/5

Anonymous Families - 18/08/2019 AccorHotels review

Good service and comfortable room.

Dear Amelia: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our good service and comfortable rooms with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Great Service

Customer review rating 4.3/5

Kristian G. Friends - 14/08/2019 AccorHotels review

We were welcomed warmly in this stunning newly renovated Novotel and it was a pleasure.

Dear Daniel: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our renovated hotel with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Excellent!

Customer review rating 4.3/5

Martyn F. Families - 12/08/2019 AccorHotels review

Excellent hotel, friendly staff and great location. Only gripe is the sofa bed in the family room is tiny and really only room for 1.

Dear Martyn: We very much appreciate your good comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our friendly staff. I will share your comments concerning our sofa beds with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

I had a lovely stay at this hotel!

Customer review rating 4.3/5

Rich Families - 11/08/2019 AccorHotels review

The staff were friendly and pleaseant every time you saw them. The swimming pool was great and the free use of towels was a lift saver. Lovely air conditioned rooms with a lovely large tv. My family enjoy thoroughly.

Dear Richard: We very much appreciate your comments regarding your lovely stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Good service

Customer review rating 4.3/5

S. Families - 11/08/2019 AccorHotels review

The reception team was really helpful. I am working in another Novotel in Budapest, and would like to say thank you for Tamara, she was really kind upon check in, and helpful when my colleague asked her to prepare some welcome present during our stay. It made our stay also better.

Dear S.: We very much appreciate your comments regarding your good stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our helpful staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Super

Customer review rating 4.3/5

Alexis B. Couples - 23/07/2019 AccorHotels review

Was returning to the hotel for a second time and was delighted by the way the lobby and restaurant area had been transformed. The rooms were comfortable and the breakfast was excellent. Was great to have the pool area although it could now benefit from a modern update too in keeping with the rest of the hotel. The staff at the pools and bars were great too

Dear Alexis: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your good comments concerning our new lobby and restaurant area with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as super as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Very enjoyable and lovely experience

Customer review rating 4.3/5

Kieran Friends - 22/07/2019 AccorHotels review

Again a very enjoyable stay in the hotel Perfect location for our visit One thing missing was umbrella's by the pool

Dear Kieran, We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible Guest Expertise & Sustainable Development Manager

Great!

Customer review rating 4.3/5

Anonymous Solo - 19/07/2019 AccorHotels review

Grate service, great food, very clean and comfort room. Please consider vegan hot option on luanch and vegetarian milk in rooms.

Dear Hila: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning the vegetarian milk option with our team. Thank you again for sharing your experience, and we hope your next visit will be as comfortable as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Wonderful hotel & great staff

Customer review rating 4.3/5

Anonymous Families - 17/07/2019 AccorHotels review

Wonderful hotel & great staff

Dear Brenda: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our staff with our team. Thank you again for sharing your experience, and we hope your next visit will be wonderful as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Nice hotel

Customer review rating 4.3/5

Elisabeth Solo - 15/07/2019 AccorHotels review

It s strange when there is no desk office. It is a mess when there are more people. One man ignored me, that was not nice

Dear Elisabeth: We very much appreciate your comments regarding your nice stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our new front-desk with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

very good

Customer review rating 4.3/5

Simon C. Friends - 15/07/2019 AccorHotels review

easy check in and check out. Modern decor with nice staff

Dear Simon: We very much appreciate your comments regarding your good stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our procedures and nice staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager
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